Research Summary. We analyzed 26,543 agent resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like New York Life Insurance and Aflac. Here are the key facts about agent resumes to help you get the job:

  • The average agent resume is 318 words long
  • The average agent resume is 0.7 pages long based on 450 words per page.
  • Insurance products is the most common skill found on an agent resume. It appears on 10.9% of resumes.
After learning about how to write a professional agent resume, you can make sure your resume checks all the boxes with our resume builder.


Agent Resume Example

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What Should Be Included In An Agent Resume


1. Add Contact Information To Your Agent Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Agent Resume Contact Information Example #1
Montgomery, AL 36043| 333-111-2222 |
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Agent Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
DeVry University Oakbrook Terrace, IL
Agent Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Miami Dade College Miami, FL

3. Next, Create An Agent Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Agent Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • HR Skills

    HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

  • Financial Services Skills

    Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

  • Real Estate Skills

    Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

  • Outbound Calls Skills

    An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

  • Windows Skills

    Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

  • Credit Card Skills

    A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Top Skills for an Agent
  • Insurance Products, 10.9%
  • Customer Service, 9.9%
  • Life Insurance, 8.3%
  • HR, 6.4%
  • Inbound Calls, 6.3%
  • Other Skills, 58.2%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Agent Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1
Cargo Agent
Reliant Energy Retail Holdings
  • Acted as the communication between EOG Resources Inc and landowners.
  • Filed export declarations through Automated Export System.
  • Provided logistics services to the top automotive manufacturers in North America, South America, Europe, Japan and Australia.
  • Ensured superior customer experience by addressing customers internet and in home networking problems.
  • Negotiated R/W fiber easements, cellular communications facility sites, and settled construction damage claims and performed abstracting and permitting requirements.

Work History Example # 2
First Transit
  • Handled all emails referring to future trips, promotions or new programs.
  • Provided employee training on compliance related topics, policies, or procedures.
  • Adhered to strict HIPAA compliance and Quality monitoring procedures and scripts.
  • Performed Security sweeps when needed and assisted TSA on notifying them of any suspicious activity.
  • Established and maintained an effective communication system between upper management and front line team.

Work History Example # 3
Cargo Operations Agent
  • Vacuumed aircraft upholstery, cleaned windows and serviced galleys.
  • Assisted in training new employees and assist with recurrent FAA Mandated training classes.
  • Handled waybills on imported cargo from Korean Air Warehouse inventory control Handled incoming calls from cargo agents and trucking companies
  • Supported high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
  • Coordinated transportation and logistics issues with imports.

Work History Example # 4
  • Licensed 240 Health agent enrolling Medicare participants in Humana products and services
  • Enrolled Medicare recipients in health plans that were beneficial to each individual customer needs.
  • Completed extensive training for Medicare, Individual Major Medical and Individual Dental and Vision plans.
  • Explained all aspects of Health Insurance plans and Medicare Guidelines.
  • Assisted several departments in achieving their daily goals of service (underwriting service applications).


5. Highlight Your Agent Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your agent resume:

  1. Certified Professional, Life and Health Insurance Program (CPLHI)
  2. Certified Pharmacy Technician (CPhT)
  3. Certified Management Accountant (CMA)
  4. International Accredited Business Accountant (IABA)
  5. Certified Medical Office Manager (CMOM)
  6. Certified Information Technology Professional (CITP)
  7. Rich Media Communication with Adobe Flash Professional CS6 (Fl)
  8. Certified Network Computer Technician (CNCT)
  9. Patient Care Technician
  10. Computer Service Technician (CST)


6. Finally, Add a Agent Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Entry level Agent Resume example

Professional Agent Resume example

And if you’re looking for a high-paying job, here are jobs in the top places hiring now:

  1. Agent Jobs In New York, NY
  2. Agent Jobs In Boston, MA
  3. Agent Jobs In Madison, WI
  4. Agent Jobs In Indianapolis, IN
  5. Agent Jobs In Portland, ME

Five Key Resume Tips For Writing An Agent Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Insurance Products, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
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