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Top 50 Agent Skills

Below we've compiled a list of the most important skills for a Agent. We ranked the top skills based on the percentage of Agent resumes they appeared on. For example, 11.9% of Agent resumes contained Insurance Products as a skill. Let's find out what skills a Agent actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Agent

1. Insurance Products
demand arrow
high Demand
Here's how Insurance Products is used in Agent jobs:
  • Developed and executed cross-selling plans insurance products to commercial clients to drive attainment of performance objectives.
  • Represent a full line of personal and commercial insurance products, serving as a trusted representative to businesses and individuals.
  • Exceeded all set goals for production on all Insurance products as well as Retention of business sold.
  • Up to date on industry trends with an ever expanding knowledge of current insurance products and benefits.
  • Cross sell new and current members for insurance products such as auto, home, and life.
  • Prospect, schedule, and present life insurance products to Union and Association members.
  • Bring in new customer through sales of life, fire and auto insurance products.
  • Received inbound calls from customers' interested in health insurance products.
  • Explained various insurance products to customers based on their financial circumstances.
  • Calculated quotes and educated potential clients on insurance products and services.
  • Educated clients on the benefits of supplemental insurance products.
  • Travel to help families in need of insurance products.
  • Sell life insurance and insurance products to clients.
  • Sell and manage personal and commercial line insurance products
  • Meet with clients and recommend appropriate insurance products.
  • Sell a variety of supplemental insurance products.
  • Provided high quality customer service and responded to inquires/complaints regarding insurance products and coverage.
  • Owned and operated a successful agency specializing in multi-line insurance products.
  • Attend various meetings, webinars, and training events on multiple insurance products and suggest topics for agent monthly meeting.
  • Sell life and health insurance products for MetLife and Stonebridge Insurance.

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149 Insurance Products Jobs

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2. Phone Calls
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high Demand
Here's how Phone Calls is used in Agent jobs:
  • Placed outbound phone calls to potential clients with current loan information and provided literature via email and US mail upon request.
  • Greet public, field phone calls from clients, maintain hard files, create & maintain client profiles in computer.
  • Take overflow appointment based phone calls that the Loan Consultants can not take at the scheduled time.
  • Serve as first point of contact, fielding and routing telephone calls and responding to customer inquiries.
  • Verify guest information as needed (i.e., additional keys, telephone calls and packages).
  • General Office Duties, Received and made out Phone Calls with excellent customer service skills.
  • Work in OutBound Recall Department making phone calls to consumers regarding important safety recall.
  • Handle phone calls from customers that are generally looking to go to other carriers.
  • Take phone calls, booking reservations, scheduling airport shuttle for in house guests.
  • Prospect using different techniques, cold calls, networking, and phone calls.
  • Conducted a heavy volume of telephone calls through a generated call system.
  • Operate telephone switchboard station in order to answer telephone calls.
  • Answered, screened and directed inbound phone calls.
  • Answered phone calls, taking inbound calls.
  • Captioned phone calls for clients experiencing hearing loss
  • Responded to constant inbound phone calls.
  • Instruct the correct verbiage to Netflix agents Listening and reviewing Netflix agent phone calls.
  • answer phone calls within a call center and set up accounts
  • Identified and targeted prospects within the agencies database via direct mailings, email campaigns and phone calls converting them into customers.
  • Still Employed Delivering packages Processing Dangerous Goods for shipment Handling customer phone calls and requests

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174 Phone Calls Jobs

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3. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Agent jobs:
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Provided clients with customer service and financial analysis regarding their existing insurance portfolios.
  • Provide all passengers and airline representatives with excellent customer service.
  • Contributed to company customer service talking points service manuals.
  • Managed operations and customer service team.
  • Monitored store-wide inventory, updated daily SKU and price changes, restocked shelves, performed customer service and assembled promotional displays.
  • Showed properties to prospective renters, completed office work, handled payments, and dealt with customer service complaints
  • Acted as liaison between technicians in the field and Customer Service Reps as ER representative.
  • Calmed multiple providers down and was able to obtain their records with excellent customer service.
  • Demonstrate excellent customer service skills, written and oral communication skills and time- management skills.
  • Started working at PayPal as a Customer Service Representative, and had 4 promotions.
  • Worked closely with team members to meet or exceed all customer service requirements.
  • Achieved superior customer service reward and earned acknowledgment as top agent.
  • Trained the agent on how to perform first class customer service.
  • Used customer service skills with active hearing skills to find.
  • Apply first class customer service via phone or email.
  • Provided rate quotes and maintained customer services.
  • Call center retention for people pc, inbound call center, sales associate, customer service, account billing.
  • Provided excellent customer service via telephone to Evine Live customers.
  • Remain fully knowledgeable of promos and offers Cash Handled/deposit drops Provide excellent customer service

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12,127 Customer Service Jobs

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4. Financial Services
demand arrow
high Demand
Here's how Financial Services is used in Agent jobs:
  • Drive day-to-day progress of project/change management, problem solving/solution space design, and process optimization functions for global financial services company.
  • Licensed Colorado insurance producer and Series 6 broker providing consultative insurance/financial services.
  • Educated clients regarding insurance and financial services.
  • Organized & conducted seminar workshops for seniors retirement benefits, tax planning, & financial services.
  • Determined customers' financial services needs and prepared proposals to sell services that address their needs.
  • Attended Clients Insurance needs via Property and Casualty, Life, and Financial Services Products.
  • Serve as a Financial Services Officer for Idaho Central Credit Union (ICCU).
  • Market and provide both property and casualty insurance and financial services for clients.
  • Make presentations on financial services to groups to attract new clients.
  • Provided insurance and financial services to clients throughout New Mexico.
  • Represented nation's largest Seniors insurance & financial services agencies.
  • Marketed and sold financial services such as insurances.
  • Owned and operated Insurance and Financial Services Agency.
  • Assist individuals and families with financial services.
  • Support customers across Telecommunication, Financial Services, Healthcare, Technology vertical.
  • Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
  • Advise prospects and clients based on suitability in regards to Financial Services such as Variable Life Insurance and Annuities.
  • Provide services in the insurance and financial services marketplace.
  • Spearheaded vision and directed business matters for full-service startup insurance/financial services agency.
  • Received inbound & made outbound calls Processed loans Verified Work Interviewed customers to obtain information and explain available financial services.

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518 Financial Services Jobs

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5. Insurance Companies
demand arrow
high Demand
Here's how Insurance Companies is used in Agent jobs:
  • Acquired underwriting applications and information for insurance companies and reviewed all terms and conditions for insurance policies.
  • Interpreted for businesses, insurance companies
  • Acted as a liaison in customer transaction with other insurance companies as well as State Farm, such as claims processing.
  • Sell various types of insurance policies to individuals on behalf of insurance companies including life, medical and dental insurance.
  • Appointed to over 20 different Insurance companies, including most of the Industry's leading producers.
  • Retrieved medical and billing records from various health care providers for insurance companies and lawyers.
  • Work with multiple insurance companies to find the best insurance carrier for the individual client.
  • Worked with insurance companies and customers to satisfy both customer and insurance agent needs.
  • Solicited, Applied and was granted contracts to sell for five major insurance companies.
  • Called and searched for correct facilities to locate correct doctor for insurance companies.
  • Take photographs of client vehicles and homes as required by various insurance companies.
  • Develop marketing strategies to compete with other insurance companies who sell insurance.
  • Discovered major instances of fraud that other insurance companies commit.
  • Conduct satisfaction studies on behalf of certain health insurance companies.
  • Sell multiple lines of insurance for major insurance companies.
  • Implemented guidelines passed down by insurance companies.
  • Represented many Insurance Companies in several states.
  • Consulted with all major insurance companies.
  • Educated Medicare eligible consumers on their plan options available from Humana, United Healthcare, and Mutual of Omaha insurance companies.
  • Partnered and contracted with 12 insurance companies rated "A" or "A+" by A.M. Best.

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21 Insurance Companies Jobs

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6. New Clients
demand arrow
high Demand
Here's how New Clients is used in Agent jobs:
  • Canvassed local area businesses in order to initiate relationships with new clients
  • Maintain business relationships with existing clients - Establish new clients through cold calling, collecting referrals and direct marketing
  • Prospected for new clients on the phone, in person, in seminars, and on-line.
  • Prospected new clients through inbound calls, outbound calls, referrals, and face-to-face meetings.
  • Key Achievement: Assisted in implementing successful telemarketing campaigns that attracted new clients.
  • Establish new clients, and sell different products and services of New York Life
  • Focus on achieving new clients and cross selling to increase agency portfolio.
  • Process claims, make files for new clients, sales and marketing
  • Increased sales drastically by implementing newer strategies for enlisting new clients.
  • Answer phone calls and set new clients to the company.
  • Process new clients, manage enrollment process with clients.
  • Seek out new clients and develop clientele by networking.
  • Sourced new clients and serviced existing client base.
  • Prospected new clients with self created leads.
  • Provided marketing strategies to obtain new clients.
  • Recommended policies to new clients.
  • Seek out leads and new clients.
  • Focused on achieving sales targets, prospecting for new clients and building individual book of business 2003 - Top Gun Award
  • Networked throughout the community to acquire new clients and to achieve business objectives.
  • Key Contributions: * I sold insurance coverage, acquiring new clients * I maintained insurance coverage of existing clients.

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9 New Clients Jobs

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7. Life Insurance
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high Demand
Here's how Life Insurance is used in Agent jobs:
  • Licensed Life Insurance Producer - Licensed Health Insurance Producer
  • Created, modified, and developed scripts for sales presentations for Life Insurance, Accident, Heart, and Cancer plans.
  • Execute sales and marketing duties related to auto, home, and life insurance (also licensed in health).
  • Performed cost efficiency analysis of life insurance policies and financial goals using the New York Life (FNA) software.
  • Prospect new client base for Quality of Life Insurance - term, universal life, and indexed universal life insurance.
  • Registered Representative selling Life Insurance, Long Term Care Insurance, Mutual Funds, Variable Products.
  • Enroll families in life Insurance and benefits that best fits their family's needs.
  • Passed Wisconsin Life Insurance and Accident and Health Insurance exams in March 2014.
  • Studied and passed the state exam to become a certified life insurance agent.
  • Showed clients various life insurance plans and rates available to them.
  • Consulted with potential clients regarding the benefits of life insurance.
  • Licensed to sell both life insurance and annuity products.
  • Set up appointment in sale family affordable life insurance policies
  • Produce personal lines, group health and life insurance.
  • Market and sell low-cost final expense life insurance
  • Sell health and life insurance.
  • State Licensed Insurance Producer * Recruited, trained, and managed a successful team of life insurance producers.
  • Conducted onsite consultations with companies that did not have life insurance plans set up for employees.
  • Developed life insurance and commercial insurance leads to meet monthly sales targets.
  • Sell life insurance -Follow-ups in clients' life insurance procedure -Train new associates

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1,481 Life Insurance Jobs

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8. Data Entry
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high Demand
Here's how Data Entry is used in Agent jobs:
  • Managed correspondence and issued certificates to stockholders, performed detailed data entry and worked within strict deadlines.
  • Complete accuracy in work orders including data entry adding, subtracting and verification.
  • Processed data entry to save payment related information.
  • Conducted data entry on a computer application.
  • Managed payroll including data entry, vacation, sick time and holiday pay for over 400 employees.
  • Call Center: data entry, order processing, inbound and outbound marketing.
  • Complete data entry requests from cities, operations specialists, customer service agents.
  • Responded to Automated Consumer Verification Dispute forms (data entry).
  • Provide Excellent Customer Service Data Entry Check Guests In and Out.
  • Handle conference calls and meetings regarding audits and data entry.
  • Processed loans, performed data entry.
  • Perform data entry and scan documents.
  • Placed by agency to different companies that needed temporary assistance answering multi-line phones; data entry; greeting customers; filing.
  • Provided front desk customer service to all attendees Check-ins, accurate data entry, and badge printing
  • Completed necessary data entry and submitted files on a laptop in a timely fashion.
  • Worked part time as data entry clerk, over-seeing National Medical Enterprise.
  • Call center agent taking incoming calls duties included contacting correct immediate responders data entry.
  • Answered phones, provided clerical support for attorney ; Prepared, sent and received facsimiles; Responsible for client data entry.
  • Book Cars for Shipping Dispatch Cars for Towing Print, Fax and Email Docs for shipping Data Entry Phone Handling
  • Trained new agents *Solved escalated customer issues *Retention Specialist *Effectively adapting to frequent structural occurrences *Data entry *Customer Service *Chat services

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353 Data Entry Jobs

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9. Internet
demand arrow
high Demand
Here's how Internet is used in Agent jobs:
  • Exercised excellent verbal communication, internet search methods, and established relationships.
  • Sell T-Mobile products and services Basic computer and internet ordering system
  • Assisted customers with any billing or technical questions they had regarding VOIP (Voice Over Internet Protocol) phone.
  • Promoted sale properties through advertisements, open houses and multiple internet sites.
  • Utilized Internet map websites to locate members and dispatch emergency roadside service.
  • Talk to drivers via phone, internet, text message and e-mail.
  • Provided clients with new TV service, phone lines and internet.
  • Assisted clients with answering internet related questions and resolving their concerns.
  • Assisted customers with internet and e-mail software related problems.
  • Find local distributors of internet and cable services.
  • Handle inbound phone calls generated through internet leads.
  • Repaired and replaced Internet modems and computers.
  • Trouble shoot phone, Internet, and phones.
  • Used Watchtower and Amdocs to determine cable/internet/phone outages.
  • Answered inbound calls relating to customers' accounts Sell Dish, phone, and internet to customers who did not have services
  • Asked to present to entire region of new agents on how to grow your business through the internet.
  • Processed orders for internet, phone, and/or dish network while on the telephone with customer and/or aggregator.
  • Worked with software programs DAT 360, Internet Truck Stop, and Landstar software program.
  • Provide technical helpdesk support for AT&T/Bellsouth Internet Service Clients.
  • Make outbound calls Coordinate internet leads Create and maintain service reports Schedule installation and cancellation appointments

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91 Internet Jobs

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10. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Agent jobs:
  • Provided technical support for various services to international businesses & government employees.
  • Provided technical support to clients using the internet banking service which included granting access and resolving web browser connectivity issues.
  • Provided networking and systems troubleshooting and email services on all versions of windows platforms and technical support to businesses.
  • Answer questions from existing customers about their technical support service and cancel or upgrade the service upon request.
  • Provide technical support, incident, and problem management to end users on technology issues.
  • Level 1 Technical support for the entire taco bell stores in the US.
  • Assisted with the launch of the infotainment technical support department for General Motors.
  • Provided technical support and highest level of customer service for 350 client accounts
  • Trained new employees on multiple technical support applications and software.
  • Provided customer service to technical support and other team members.
  • Worked as Universal Agent on Boeing Computer Technical Support contract.
  • Provided worldwide technical support for employees of Microsoft Corp.
  • Provide billing and technical support to existing customers.
  • General duties we're dispatching PD, FD, and EMT's, technical support, and customer service.
  • Researched, troubleshot and resolved complex problems independently Total of 6 months of technical support experience.
  • Provide technical support for inbound callers on Apple products Soft-sell AppleCare Warranties
  • Provide technical support for customers including tv, phone and internet
  • Assist customers by solving their technical support issues Assist customers with escalated complaints regarding HP Printers Process refund requests
  • Full time Technical Support Specialist/Agent for Apple iPhone (iOS) project.
  • Assisted with equipment installation Sold programming and equipment Customer liaison for billing and problem resolution Customer Retention Specialist Provided technical support

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188 Technical Support Jobs

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11. Sales Floor
demand arrow
high Demand
Here's how Sales Floor is used in Agent jobs:
  • Worked as an integral part of a large sales floor exceeding all sales goals on a month to month basis.
  • Displayed merchandise in windows, showcases and on sales floor of retail store to attract attention of prospective customers.
  • Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
  • Act as mediator between corporate and sales floor to troubleshoot issues to avoid escalation.
  • Helped design and implement the universal call flow for the sales floor.
  • Assisted in maintaining stock room, markdowns and filling the sales floor.
  • Supervised sales floor representatives while assisting in sales and marketing for store.
  • Audit sales floor processes to assure compliance with Best Buy standards.
  • Received, opened, unpacked and issued sales floor merchandise.
  • Move merchandise from sales floor to loading dock for transport.
  • Discover training needs and facilitate workshops for the sales floor.
  • Stock up merchandise to the sales floor.
  • Assisted as a sales floor rep.
  • Prepared merchandise for sales floor.
  • Displayed fruits, vegetables, and dried goods on the sales floor.
  • Maintained a clean and functioning work area and sales floor, assisted in stocking and ordering new stock for the store.
  • Audit sales floor merchandise protection policy Educate associates on how to spot and stop fraudulent currency as payments.
  • Get Sales floor ready for customers Walker-Groom horses [ Anita Racing Stable ] (hard job)better opportunity

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38 Sales Floor Jobs

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12. Credit Card
demand arrow
high Demand
Here's how Credit Card is used in Agent jobs:
  • Answered customer phone calls regarding credit card inquiries accurately and professionally.
  • Investigated customer accounts to make sure it was them who filled out an application for a Capital One credit card.
  • Maintained an accurate cash drawer of $1500 or better, accepted cash and credit card payments.
  • Handled collection of customers past due credit card balances both incoming calls and outgoing calls.
  • Close sales calls for agents; Processed credit card information; Assisted and directed new hires
  • Take inbound calls, mail and emails to formulate and process credit card disputes.
  • Assisted customers with inquiries regarding checking and savings accounts, banking, credit cards.
  • Process payments, travel flags, reissue cards, and many more credit card transactions
  • Processed credit card, consumer loan and utility bills payments over the phone.
  • Assist Passengers with Applying for American Express Delta Reserve/Sky miles Credit Card.
  • Process credit card transactions, petty cash, invoices, purchase orders.
  • Assisted customers with specific inquire and concerns regarding their credit card accounts.
  • Reviewed and processed, credit card disputes between merchants and card holders.
  • Activated credit cards and sold insurance plans for Visa customers.
  • Received Payments with credit cards, cash and checks.
  • Exceeded sales quotas for small business credit cards.
  • Credit Card, Debit and Check by Phone.
  • Complete knowledge of federal credit card regulations.
  • Verify cash and credit card transactions.
  • Accept phone calls and offered a debt cancellation program in regards to credit cards

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152 Credit Card Jobs

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13. Real Estate
demand arrow
high Demand
Here's how Real Estate is used in Agent jobs:
  • Managed residential rental property pipeline for several small brokers as a real estate consultant.
  • Plan and execute varied real estate acquisition projects through negotiation or condemnation.
  • Originated and underwrote residential loan files for real estate purchases and refinance transactions; oversaw entire loan process until loan completion.
  • Oversee rehabs, assist with real estate closings, draft all contracts and eviction documents for court and assist with Attorney.
  • Process all paid loans and ensures distribution of paid Commercial, Real Estate and Consumer loans according to established procedures.
  • Conducted fee real estate and right-of-way acquisitions and Federal and State Relocation assistance for highway projects in West Virginia.
  • Home and supplemental coverage's * Successfully tapped into past contacts in real estate industry for new business.
  • Managed ten-agent real estate brokerage specializing in high-end residential waterfront properties in the U.S. and Bahamas.
  • Preview property listings and review relevant literature to remain knowledgeable about the local real estate market.
  • Facilitated the purchase of and/or sale of millions of dollars in residential real estate.
  • Presented property evaluations of real estate comps, demographics, and statistics.
  • Completed various real estate forms, education and received broker's license.
  • Advised agents on transaction structure and negotiation tactics for real estate contracts.
  • Provided current knowledge of the Real Estate Market as it changed constantly
  • Service to customers by listing or purchasing residential real estate.
  • Provide asset management services for banks and real estate investors.
  • Assisted in real estate closings on occasion.
  • Acquired real estate sales license.
  • Conducted studies of the Real Estate market along with in depth Comparative Market Analysis.
  • Worked with real estate Agents, processors, underwriter, and lenders.

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2,600 Real Estate Jobs

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14. Medical Records
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high Demand
Here's how Medical Records is used in Agent jobs:
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Developed medical awareness events, reviewed patient medical records for future medical needs
  • Contacted and negotiated with health providers for medical records
  • Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
  • Established detailed medical records to assess risk and channel appropriate responses in a fast paced, highly regulated environment.
  • Worked with Directors of Operations for large chains of clinics to obtain medical records for our clients to review.
  • Resolve any issues that may arise as a result of the active pursuit of medical records and negotiate solutions.
  • Call hospitals and doctors offices to verify office information in order to request medical records.
  • Requested medical records from doctors' offices, clinics and hospitals for insurance carrier audits.
  • Called doctor's offices, hospitals and clinics for medical records for major insurance companies.
  • Worked with insurance companies to obtain medical records from doctors around the country.
  • Call facilities all over the country to retrieve medical records for Insurance Companies.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Get Medical Records in to the insurance companies at a time sensitive rate.
  • Read medical records to determine correct data to be entered into database.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Associated medical records to the correct locations.
  • Received and routed medical records.
  • Managed and accessed medical records and files Consolidated records into one location if possible
  • Help insurance agents close a current open claim on a patient Make sure medical records were received in a timely manner

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167 Medical Records Jobs

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15. New Accounts
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average Demand
Here's how New Accounts is used in Agent jobs:
  • Leveraged strengths in persuasive communications and consultative sales to obtain new accounts in a highly saturated and challenging market.
  • Hosted meetings and seminars to teach new products, services, skills, and provided assistance in developing new accounts.
  • Respond to questions regarding new accounts, product availability, billing and payment options and other customer/agent inquiries.
  • Set up new accounts and upgrading existing accounts concerning services, products, billing, and equipment.
  • Created new accounts for customers, and assisted in making sure the security systems were working properly.
  • Opened new accounts for Employee Benefits with Liberty National as well as Colonial Life Insurance Company.
  • Ranked second in new accounts opened in the State of Hawaii in the 2011 sales year.
  • Developed new accounts through cold calling, company visits, and networking within the community
  • Processed Orders, ran cards, create new accounts, enrolled for memberships.
  • Created orders for new accounts and updated services on current accounts.
  • Opened 2 new accounts and service 4 existing accounts.
  • Open new accounts for brand new members.
  • Provide underwriting and rating for new accounts.
  • Service existing and develop new accounts.
  • Assist in creation of new accounts.
  • Led a $2M District in new accounts in 2011.
  • Serviced existing customers accounts Opened new accounts.
  • Receive inbound calls regarding Sprint cellular service, upgrading phones/plans and starting new accounts for people.
  • Maintained showroom Established new accounts through personal contacts made in the local community Received new shipments and assembled furniture
  • Modify and setup new accounts Verify accounts and Service Agreements Dispatch delivery and service dates

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44 New Accounts Jobs

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16. Communication
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average Demand
Here's how Communication is used in Agent jobs:
  • Enjoyed a highly successful 11-year career with this nationally-prominent telecommunications firm, receiving consistent promotions to positions of increasing responsibility.
  • Developed effective relationships with all call center departments through clear communication Maintained up-to-date records at all times.
  • Exceed team and individual company goals and perfected my professional communication skills.
  • Managed quality communication, customer support and product representation for each client.
  • Maintain Positive communication with customers as well as other departments within Delta.
  • Demonstrate excellent communication skills to ensure customers were satisfied with service
  • Maintained all office supplies, bookkeeping and provided telephone communication.
  • Facilitated in-the-moment communication between clients, retail partners and leadership.
  • Self-motivated with excellent communication, accuracy and professional telephone skills.
  • Prepared reports and communication for senior management and clients.
  • Maintained close communication with managers regarding checkpoint security threats.
  • Confirmed reservations, using all necessary forms of communication.
  • Maintain direct communication and service with all accounts, some of which are comprised of as many as 75 employees.
  • Maintained constant communication with landowners throughout pipeline project, notifying them when field personnel would be on-site.
  • Started in customer solutions by phone and email communication.
  • Preferred Qualifications: Excellent communication skills and ability to effectively motivate, encourage, train and interact with team members.
  • Handle inbound calls from customers while selling various home and wireless products and services for a major telecommunications company.
  • Experience: Telecommunication 2016-2017 Called on behalf of companies and programs to ask and accept donations from Alumni students.
  • Direct communication with the underwriters for any additional requirements for policy issuance.Distributing brochures among healthcare workers in different hospitals.
  • trained, experienced in Sprint PCS systems and service B2B - Experience in handling Corporate Business issues and communications.

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818 Communication Jobs

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17. Customer Base
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average Demand
Here's how Customer Base is used in Agent jobs:
  • Developed and delivered professional presentations that grew a loyal customer base.
  • Sustain and provide customer service to existing customer base and quote and contract new automotive and homeowners accounts.
  • Opened branch office in Raleigh to increase production, and customer base with convenience of storefront location.
  • Created a customer base, established the office in an area where Shelter Insurance was previously unknown.
  • Expanded customer base by 300% within first 2 months in business and increasing monthly.
  • Interacted with a diverse customer base while utilizing soft skill techniques to sustain customer satisfaction.
  • Explained genetic results to customer based on the DNA probe results, when needed.
  • Coordinate shipping needs for personal customer base with common or contract carriers.
  • Develop rapport with the customer base by handling difficult issues with professionalism.
  • Collected and deposited the premium payments for a $12K customer base.
  • Executed outbound calls to existing customer base resulting in increase in sales.
  • Increased customer base by 25% over the course of employment.
  • Developed 25 new accounts while servicing sub-serviced Central Ohio customer base.
  • Manage a customer base that consists of existing customers.
  • Developed customer base by converting potential lead and clients.
  • Maintain and grow existing customer base and manage churn
  • Educated clients on insurance benefits and customized policy choices to individuals and businesses Developed customer base through networking
  • Performed analytical studies to assess business unit profitability resulting in an increased customer base.
  • Provided excellent customer service * Increased customer base through direct sales
  • Determined retail pre-scheduling loads based on a through understanding of the various customer base makeup of the Electric Generation supplier.

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17 Customer Base Jobs

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18. Troubleshoot
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average Demand
Here's how Troubleshoot is used in Agent jobs:
  • Provided first level technical troubleshooting to determine appropriate action for trouble resolution.
  • Provided daily troubleshooting support in a call center environment.
  • Google Answered calls from Google customers; troubleshoot supported Android devices as well as perform some order management.
  • Performed basic troubleshooting of receivers and remotes as well as place orders for new equipment.
  • Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
  • Trained new agents, assisted with PC performance issues, troubleshooting, and software/hardware testing.
  • Resolve, Troubleshoot customer's Telecommunications issues, monitor alarms and video cameras.
  • Respond to active residential and commercial alarms, assist customers with troubleshooting.
  • Initiate proper escalations when the troubleshooting didn't resolve the issue.
  • Assisted store through troubleshooting issues and attempting to resolve them.
  • Walk customer through proper troubleshooting steps to resolve their issue.
  • Troubleshooted for nationwide banking centers within Bank of America.
  • Assist customers over the phone with troubleshooting.
  • Update and troubleshoot rating programs.
  • Performed technical troubleshooting, when necessary Listened and assisted callers with various needs, from receiving payments to sending out certificates.
  • Help Desk with printer and POS troubleshooting Call Center Environment/Customer Service.
  • Assisted customers with their accounts and troubleshooting their connection.
  • Reviewed accounts in regards to billing and troubleshooting services.
  • Selected for multiple call campaigns Assisted with special projects Aided in troubleshooting newly implemented systems errors and workarounds
  • Answered customer service calls for AT&T Changed rate plans and features, Assisted with troubleshooting device issues.

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21 Troubleshoot Jobs

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19. Computer System
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average Demand
Here's how Computer System is used in Agent jobs:
  • Review guest travel documents to meet government travel requirements and input the information accurately into computer systems.
  • Receive and enter change of car status and grounding dates into computer system; research and complete non-revenue entries.
  • Planned and organized travel and vacation arrangements for groups, walk-ins and corporate clients using the Sabre Computer System.
  • Type up reports in various computer systems and processes such as Word, Spreadsheets, and Excel.
  • Provided customer service, answered calls, provided information, input information into the computer system.
  • Send fax, email and maintained accurate information at the computer systems and reports.
  • Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
  • Entered data into computer system to complete applications for clients applying for policies.
  • Navigated computer systems and databases to view customer accounts and make changes.
  • Identify research, and resolve customer issues using the computer system.
  • Input new memberships and passes into the computer systems.
  • Set up new computer systems for new stores.
  • Enter loan borrowers' information into computer system.
  • Learned to navigate through their computer systems.
  • Oversee the daily performance of computer systems.
  • Learned 2 separate computer systems.
  • Used AT&T computer systems.
  • Sell product and place customer orders in computer system Transfer customer calls to appropriate staff.
  • Determine and explain options & collect fees using NCDMV dedicated computer system.
  • Verified that information in the computer system was up-to-date and accurate.

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183 Computer System Jobs

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20. Business Owners
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average Demand
Here's how Business Owners is used in Agent jobs:
  • Created solutions for business owners to precisely establish contingency and retirement plans for executives and business owners.
  • Network with other business professionals and conduct in-person sales canvassing of business owners.
  • Prospect business owners to offer business continuation and key employee opportunities.
  • Educated business owners and employees about supplemental insurance product lines.
  • Approached small business owners to offer additional benefits options.
  • Take inbound calls from business owners seeking help with various government websites for renewal of contracts or to apply for one.
  • Network with business owners and individuals to discover needs, and set appointments to show the benefits Missouri Farm Bureau products
  • Facilitate presentations to business owners as well as with individual employees on programs and policies best suited for the client.
  • Provided one-on-one and group training to new agents about products and procedures, negotiated with small business owners to C.E.O.
  • File claims; make changes for policyholders, re-enrollments, presentations to business owners and employees.
  • Prospected for new clients, primarily through face to face contact with small business owners.
  • Set appointments for insurance presentations with individuals, families and small business owners.
  • Network with people, business owners, and insurance carriers.
  • Work with directly with clients and small business owners.
  • Make presentations to business owners and their employees.
  • Prospect potential new business owners.
  • Meet with Business Owners, HR Managers and Employees to present Supplemental Insurance Package - Responsible for Client Billing and Claim issues
  • Set up and conducted sales appointments with business owners and/or CFO's.
  • Set appointments with interested Business owners, CEOs and HR Directors * Performed necessary research and cold calling to gain Clients.
  • Assist small business owners retain more wealth by offering business solutions while simultaneously providing employees with "pay check insurance".

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11 Business Owners Jobs

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21. High Volume
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average Demand
Here's how High Volume is used in Agent jobs:
  • Provided results-orientated customer service as an energetic customer service professional with solid experience in high volume call center environment.
  • Call Center Answering high volume of incoming calls within the call center environment while utilizing multiple databases and resources.
  • Conduct a high volume of outbound calls and receive inbound calls to and from Wells Fargo customers.
  • Receive a high volume of incoming calls and respond to inquiries that meet high quality and productivity.
  • Perform high volume outbound calling; include answering daily inbound calling of client(s) query.
  • Handled high volume customer incoming inquiries regarding Medicare Advantage and Medicare Part D Prescription Drug Plans.
  • Responded to high volume call request in order to assist policy holders in resolving problems.
  • Answered a high volume of inbound calls regarding billing, sales, and technical support.
  • Opened, processed and closed high volumes of purchase and refinance transactions in IMPACT.
  • Answered high volume of inbound calls; provided customer service and sold merchandise.
  • Conduct a high volume sales call program to customers of large cable companies.
  • Answered a high volume of incoming calls to assess customers needs and requirements.
  • Answer a high volume of telephone inquiries and provides responses to questions.
  • Earned the Blue Vase award for achieving high volume Life Sales.
  • Manage a high volume workload with a dead-line driven environment.
  • General labor experience in a high volume auto auction yard.
  • Handled high volume requests from UPS Preferred Customers.
  • Handled high volume of incoming phone calls.
  • Handled high volume inbound calls.
  • Coordinated the arrangement of special events Maintained traffic flow and handled a high volume of calls quickly

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137 High Volume Jobs

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22. New Customers
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average Demand
Here's how New Customers is used in Agent jobs:
  • Developed and maintained strong relationships with existing and new customers.
  • Gained new customers while maintaining existing customers.
  • Seek out new clients and develop clientele by networking to find new customers and generated lists of prospective clients.
  • Managed multiple accounts and initiated contact with new customers while maintaining relationships from job start to completion.
  • Handled customer questions, resolve problems, sold services to new customers and upgrading existing customers.
  • Helped set up services for new customers, interviewing to ensure services best matched customers needs.
  • Assist existing and new customers with questions about coverage, claims and other related areas.
  • Received inbound telephone calls from new customers and converted customer inquiries into actual sales.
  • Make quotes for potential new customers, keep office organized and clean.
  • Provided and filled out phone applications for new customers of Discover Card.
  • Provided internet, telephone and cable services to existing and new customers
  • Set up accounts for new customers: Residential and Commercial.
  • Set up account payable/ account receivable for new customers.
  • Quote and sell new policies for new customers.
  • Use lead program to find new customers.
  • Assisted new customers installing VoIP adapters.
  • Mentored multiple agents on daily basis Made outgoing calls to current and new customers regarding numerous services and products.
  • Key Results: Utilize networking techniques to find new customers and generate lists of prospective clients.
  • Develop client le by networking to find new customers.
  • Expanded the company's clientel by seeking out new customers and also collected monthly premiums.

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39 New Customers Jobs

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23. Customer Information
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average Demand
Here's how Customer Information is used in Agent jobs:
  • Entered customer information into specific programs from recorded material, while comparing the data submitted while detecting errors.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Gathered and verified all required customer information for tracking purposes.
  • Gather customer information for mortgage purchase/refinance application.
  • Gather customer information for personal loan application.
  • Updated customer information in Banking System Database.
  • Gathered and verified all required customer information.
  • Work with confidential customer information.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Recorded customer information, such as phone number and address, into digital database.
  • Entered customer information into the system.
  • Assist customers with excellent customer services and dependable vehicles Enter customer information into a computer system called a rover device.
  • Verified customer information Peer group leader that relayed employee feedback to management
  • Performed necessary verifications to validate customer information with precision.
  • Answered a constant flow of customer calls Gathered and verified all required customer information for tracking purposes.
  • Perform data entry service for the company in regards to punching in customer information.
  • Have learned to operate several different computer programs simultaneously and with ease, an am trusted with inputting sensitive customer information.
  • Gathered and verified all required customer information for tracking purposes * Accurately documented, researced and resolved customer service issues.
  • Exceeded sales goals Confirmed and Closed deals Verified customer information
  • Answer a call flow of constant calls * Gathered and verified all customer information * Explained customer bills

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1,256 Customer Information Jobs

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24. Verizon
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average Demand
Here's how Verizon is used in Agent jobs:
  • Organized and maintained collateral and all other Verizon merchandising materials.
  • Worked in a call center for Verizon I assisted in trouble shooting, billing, floor support, customer service, credit
  • Review application for future candidates apply for Verizon service ~ Review accounts for past due balance and prior debt.
  • Provided troubleshooting assistance to Verizon Internet users with initial setup, error messages, and email settings.
  • Sell Verizon home services to customers calling in for basic information (inbound).
  • Assist Verizon business customers with calling and data plan choices and adjustments.
  • Revised and re-bid all contracts assumed from Verizon and previous Managing Agent.
  • Worked closely with the clients and management for Verizon Long Distance.
  • Click to chat sales agent for Verizon Wireless website.
  • Manage accounts for Verizon that are up for renewal.
  • Answer inbound calls for Verizon Wireless technical support.
  • Worked as a phone agent in Verizon prepaid!
  • Worked for clients: Chase Bank, TD Bank, AT&T, Verizon etc.
  • Provided activations support to Verizon Wireless retail agents.
  • Help desk to incoming calls by customers having technical problems with Verizon FIOS cable, internet and voice, solving issues.
  • Call existing Verizon Wireless customers to see if they want to change data plans or upgrade cellular phone..
  • Verified that customers wanted landlines installed in their homes for Verizon on the East Coast.
  • Work with att, sprint, and Verizon.
  • Assist customers with their Verizon services Walk customers through steps on correcting their services Transfer customers to correct departments
  • Utilized computerized database systems such as LexisNexis, Equifax Interconnect, and Verizon OMNI.

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16 Verizon Jobs

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25. Aflac
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average Demand
Here's how Aflac is used in Agent jobs:
  • Conduct meetings with employers to customize an AFLAC program to meet their employees' needs.
  • Prospected for new AFLAC clients using cold calling techniques and lead generating systems.
  • Provided information via presentations to employers and employees on AFLAC product offerings.
  • Solicit and secure prospective clients for sale of AFLAC products and services
  • Traveled with other insurance professionals on promotional tours to various cities and businesses to help promote Aflac insurance to prospective customers
  • Educated individuals on Aflac's supplemental health policies and conducted company enrollments.
  • Developed and continued lasting relationships with business owners and employees that were conducive to the sales of Aflac products and services.
  • Set appointments by phone with business owners to facilitate meetings with employees to educate the employees with products offered by Aflac
  • Served as liaison between policyholders and Aflac assisting in claims process, policy changes, and account updates.
  • Signed up the Taylor School District as a payroll account for Aflac.
  • Contacted businesses throughout Massachusetts and presented Aflac products and services to them.
  • Managed my own time as an independent agent of Aflac.
  • Develop new Aflac Relationships and provide customer service to clients.
  • Earned Fast Start award in my early tenure with Aflac
  • Awarded Aflac Fast-Start award for sales and service excellence.
  • Job Duties: Independent agent for Aflac.
  • Help Aflac policy holders file claims.
  • Provide businesses with access to voluntary health benefits through Aflac.
  • Top 100 agent in North Carolina West for Gross Sales with Aflac as a rookie through November, 2014.
  • Educate small businesses on Aflac Supplemental Benefits and how it would help retain and recruite potential employees.

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22 Aflac Jobs

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26. Product Knowledge
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average Demand
Here's how Product Knowledge is used in Agent jobs:
  • Established a successful agency through excellent customer service, integrity, product knowledge, and financial responsibility.
  • Demonstrated excellent public relation skills and product knowledge resulting in sales increase and distribution.
  • Maintained and increased individual product knowledge by training and application.
  • Shared product knowledge with customers while making personal recommendations.
  • Earned Banking Certification to quickly expand product knowledge.
  • Provided optimum customer service and product knowledge.
  • Demonstrated both company and competitor product knowledge.
  • Delivered superb product knowledge while using interpersonal skills to better understand the needs of the individual clients and groups.
  • Empowered customers through product knowledge on all services including a cell phone service through Time Warner Cable.
  • Used product knowledge and customer usage data to recommend price plan and feature upgrades.
  • Educate employees and customers on product knowledge, sales and service plans.
  • Presented detailed AIL licensed product knowledge to over 50 members.
  • Learned, referenced, and applied product knowledge information.
  • Dedicated to continuously improving sales & product knowledge.
  • Developed manuals for product knowledge and sales training.
  • Attend Market seminars for product knowledge.
  • Provide customers with product knowledge.
  • Call former Dish Network customers and attempt to bring back cliental Performed excellent sales professionalism and product knowledge.
  • Provide product knowledge to customers on software, pc specifications, software installations, technical support.
  • Discussed product knowledge and benefits with customers that resulted in sales for our Comcast client.

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171 Product Knowledge Jobs

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27. Directv
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average Demand
Here's how Directv is used in Agent jobs:
  • Help DirecTV customers activate equipment, upgrade equipment, and make account changes according to what the customer wanted.
  • Use of DirecTv customer database to find and assist customer with any programming needs.
  • Received inbound calls from DirecTV customers to receive cable and local channels.
  • Help customers with their DirecTV accounts
  • Convinced and sold premium channels to DIRECTV customers Preparing reports, assessments and compose correspondence.
  • Call Center Representative Receiving inbound from and making outbound calls to DirecTV customers.
  • accepted calls from former DirecTV customers assisting from account maintenance to billing inquiries.
  • Completed the full in depth Convergys training on all aspects of DirecTv.
  • Assist Current Directv customers with moving there services to a new location
  • Resell the value of Directv.
  • Handle inbound calls for Directv customers
  • Sell Directv and internet packages.
  • answer calls for AT&T and DIRECTV and try to make sales
  • Prepared reports and communication for senior management and clients, Selling Internet, Cable, Telephone Services including cellphone and Directv
  • Educate customers about how the billing cycle works -Retain customer when they asked for disconnect the Directv account.
  • Led successful product transition from DSL to Uverse, DirecTV, IP broadband and Voiceover IP services.
  • Answer incoming collection calls Process credit/debit card payments Reconnect DirecTV services Customer Retention
  • Collect past due payments from DirecTV customers * Bill educate the customer * Inform the customer of their service cutoff date
  • Answer all inbound calls for Directv * Solve technical problems with service * Assist with billing
  • Provide At&t And Directv Service's Over The Phone Payments

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6 Directv Jobs

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29. Financial Needs
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average Demand
Here's how Financial Needs is used in Agent jobs:
  • Customize insurance products based on financial needs assessment and risk management techniques.
  • Provide clients with solutions to their financial concerns by conducting financial needs analysis to gain a quantitative view of individual affairs.
  • Offer a variety of products that help individuals, families, and businesses meet a number of insurance and financial needs.
  • Performed Financial Needs Analysis of clients personal situations and educated clients on how to prepare for the future.
  • Partnered with business specialists to ensure customers gain access to experts who can help with specialized financial needs.
  • Conduct Financial Needs Analysis appointments with small and large business owners, as well as individual families.
  • Designed and implemented direct sales plan for insurance and financial needs of new and current clients.
  • Corresponded with clients attentively and actively on features and services that best fits their financial needs.
  • Interviewed prospective clients to learn about their financial needs and to discuss new and existing coverage.
  • Provided Long Term Care solutions for new clients to fit their medical & financial needs
  • Complete Financial Needs Analysis on each client to determine correct areas to concentrate on.
  • Enrolled participating employees in policies that best suited their personal and financial needs.
  • Determine clients' particular financial needs based on present coverage and investments.
  • Developed new clients and serviced their life, health and financial needs.
  • Advise and assist clients planning their financial needs according to their affordability
  • Interviewed prospective customers and complete an assessment of their financial needs.
  • Manage an assigned portfolio of clients by analyzing their financial needs and strategizing financial recommendations.
  • Key Achievements: Solicits, quotes, and binds coverage to help customers manager their unique insurance and financial needs.
  • Identified opportunities to address peoples life insurance and financial needs and provided the appropriate solution to meet their needs.
  • Helped create a financial needs analysis for potential investors.

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32 Financial Needs Jobs

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30. Account Information
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low Demand
Here's how Account Information is used in Agent jobs:
  • Accessed customer account information to determine promotion eligibility.
  • Retrieved account information for inquiry on processing status.
  • Opened customer accounts by recording account information.
  • Maintain customer records by updating account information.
  • Updated account information and completed accurate documentation.
  • Assist customers with personal account information.
  • Utilize tools and resources on every call and reviews customer account information to make appropriate product and service recommendations to customers.
  • Capture orders Update and create customer account information Have knowledge of products and services; quickly and correctly answering product questions.
  • Review all customer account information while on calls to identify and match customer's need with the appropriate products and services.
  • Assisted customers with service upgrades and account information - Scheduled installation appointments for new services - Efficient with Order Management Services
  • Work in a high call volume while maintaining customer records by updating account information.
  • Learned to use a new software to input client account information into computer.
  • Dialed outbound to customers that purchased new services and verified account information.
  • Use telephones to reach out to customers and verify account information.
  • Work with clients to update all on call/ account information.
  • Provide account information and aid customers with concerns.
  • Update account information and change price plans.
  • Change MOP, update account information.
  • Assist customers account information to determine eligibility Follow sales to uncover customer needs and match service to the needs
  • Processed payment,updated account information, sent invoices

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71 Account Information Jobs

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31. Insurance Programs
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low Demand
Here's how Insurance Programs is used in Agent jobs:
  • Customized insurance programs for health and life insurance policies for individual and business customers.
  • Customized insurance programs according to individual client requirements, managing risk.
  • Analyzed insurance programs and suggested appropriate changes to current coverage.
  • Established new clientele based on assigned leads for mortgage protection insurance programs (Life, Accident Insurance and Short-Term Disability).
  • Provide prospective clients with advice on Mortgage Protection Insurance Programs to protect their families in the event of an untimely death.
  • Call on policyholders to deliver and explain policy to analyze insurance programs and suggest additions or changes to beneficiaries.
  • Identified customers' needs and closed deals only after systematic consultation - Customized insurance programs to suit customer needs.
  • Delivered and explained new policies, analyze particular insurance programs and suggest additions or changes to existing policies.
  • Customized insurance programs to meet clients' needs, calculated premiums and established different payment methods.
  • Researched and customized insurance programs to suit individual customers and their respective needs and risks.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Consult union families inquiring insurance programs to cover a variety of risks
  • Explained group insurance programs to promote sale of insurance plan.
  • Call policyholders to deliver, explain and analyze insurance programs.
  • Customize and personalize available insurance programs to suit clients.
  • Customize insurance programs to suit individual clients.
  • Enrolled clients into life insurance programs.
  • Set appointments and met with union members offering supplemental insurance programs .
  • Obtain client's financial needs Compare present life insurance coverage (if any) Explain the life insurance programs cost and benefits
  • Call customers to set appointments * Present Life Insurance * Helped them to enroll into life insurance programs.

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57 Insurance Programs Jobs

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32. Cold Calls
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low Demand
Here's how Cold Calls is used in Agent jobs:
  • Generated cold calls to clients from RMD database, regulated spreadsheet for clients to come in and meet with sales team.
  • Prospected and solicited new clients via cold calls, company-generated list and prospecting from personally established lists of clients and associates.
  • Initiated and obtained new business from clients and prospects by successful cold calls and appointments in a competitive industry.
  • Generate new sales by referrals and cold calls on small to medium businesses in the Memphis metropolitan area.
  • Identified prospective customers using lead generating methods and performing an average of 30 cold calls per day.
  • Prospected for new clients by following leads and referrals, as well as by making cold calls.
  • Used market penetration techniques, such as cold calls, telemarketing and mailings.
  • Generated listings for sales and rental properties through cold calls and referrals.
  • Complete 6-8 business-to-business cold calls and 1-2 sales appointments per day.
  • Performed daily cold calls in an effort to expand customer base.
  • Developed large client base through marketing, networking and cold calls.
  • Achieved client base by cold calls and appointment.
  • Set up and managed insurance sales and service office, sold and serviced policies Performed cold calls, managed leads and files
  • Acquired the Property & Casualty and Life & Health Certifications Cold calls, client prospecting, insurance sales
  • Conducted homebuyer seminars, targeted mailings and cold calls to generate potential customer leads.
  • experience in prospect development through cold calls, referrals, and customer networking.
  • Acquire leads through networking organizations and performing Cold calls/drops.
  • Provide cold calls to customers, via call center, to update their extended warranty on their vehicle.
  • Make and recieve cold calls B2B and set up appts.
  • Intern Performed Cold Calls Assisted with basic secretarial duties Managed appointments

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39 Cold Calls Jobs

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33. Prospective Buyers
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low Demand
Here's how Prospective Buyers is used in Agent jobs:
  • Led weekly meetings with real estate and escrow agents to identify their prospective buyers' needs, and hosted open houses.
  • Introduced prospective buyers to the community and its neighborhoods, showed potential homes, counseled on bids and responses to counters.
  • Set up test drive appointments with all customers with the focus that all customers are prospective buyers and long term customers.
  • Communicate with the prospective buyers until they are ready to set an appointment and visit the dealership to view the vehicle.
  • Toured all properties in inventory, which enabled me to interact better with potential prospective buyers of properties.
  • Followed up with prospective buyers regarding incentives from the builder and new developments in the surrounding area.
  • Greet prospects and show units to prospective buyers and tenants who are interested in the project.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Assist car dealerships in getting information from prospective buyers.
  • Negotiate sales with prospective buyers, sellers and/or agents.
  • Coordinate appointments to show homes to prospective buyers.
  • Presented Open house viewings to prospective buyers.
  • Marketed and presented properties to prospective buyers.
  • Show active listings to prospective buyers.
  • Provided follow up information and answered questions to a client base of over 50 prospective buyers at any given time.
  • Coordinated appointments to show homes to prospective buyers Presented purchase offers and negotiated contracts on behalf of clients.
  • Drafted, negotiated, and counseled prospective buyers from start to finish on the home buying process.
  • Created sales opportunities for Coldwell Banker by identifying prospective buyers to their network of agents.
  • Prospect for leads Present and explain policies to prospective buyers
  • Coordinate ap- pointments to show homes to prospective buyers.

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34. Billing Issues
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low Demand
Here's how Billing Issues is used in Agent jobs:
  • Worked diligently to resolve any technical or billing issues and coordinated efforts across several departments to find workable solutions.
  • Account management of existing customer base, including retention, cross sale, billing issues, and education.
  • Assist guest with checkouts such as billing issues, correct billing report, personalize each guest needs.
  • Handled customer service calls regarding billing issues, scheduling technical service appointments, and taking payments.
  • Help customers with billing issues, downgrade service, take payments, and process disconnect.
  • Helped customers with billing issues and sold AT&T products.
  • Set up and manage customer accounts and resolve billing issues.
  • Assisted clients with billing issues and provided resolutions.
  • Discussed billing issues and explained bills as needed.
  • Resolved billing issues and inquiries with customer satisfaction.
  • Research billing issues, research misapplied payments.
  • Research billing issues and manage customers' accounts
  • Answered Customer Service calls about billing issues
  • Resolve all billing issues for customers.
  • Handle billing issues adjusted invoices.
  • Answer customer's questions about Directv and assist customer with programming and billing issues.
  • handle customer complaints and billing issues.
  • Research billing issues Respond promptly to customers inquires Manage customers accounts
  • Quote auto insurance with several companies, process applications -Process endorsement, payments, resolves billing issues -Marketing, maintains office duties
  • Position: Directv CRG Calling Center -Responsable for solving Directv service and billing issues on the account.

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120 Billing Issues Jobs

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35. Payment Arrangements
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low Demand
Here's how Payment Arrangements is used in Agent jobs:
  • Contacted independent service providers to arrange roadside service and make payment arrangements.
  • Negotiated payment arrangements with customers actively or in danger of delinquent loans.
  • Assisted customers with setting up payment arrangements based on availability.
  • Developed payment arrangements for existing cardholders, to reduce delinquency.
  • Processed payments and negotiated payment arrangements for said accounts.
  • Negotiate settlements and payment arrangements for patients.
  • Enroll customers into payment arrangements.
  • Provided timely follow-up on payment arrangements
  • Processed payments and or made payment arrangements for customers using their checks, debit or credit cards.
  • Receive calls for customers concerning their account with Sprint, process payments and set up payment arrangements.
  • Assist clients with payment arrangements (includes: check, debit, and credit card).
  • Help make payment arrangements and find solutions to keep people in their cars
  • Accepted over the phone payments and/or creating payment arrangements on customer accounts.
  • Collected payments and set-up payment arrangements for Time Warner Cable.
  • Negotiated payment arrangements on past due accounts.
  • Call Center Collections Agent Answered inquiries on Express Tolls past due bills, Offered payment arrangements to customers.
  • Received inbound calls from customers o Negotiated amount and received payments o Set up payment arrangements
  • Take inbound collection calls Assist clients with payment arrangements General customer service duties
  • Answer phone concerns of Sprint customers as they relate to various Sprint purchases Customer product troubleshooting Maintain customer records Schedule payment arrangements
  • Take incoming multi chats Assist customers with account issues Set payment arrangements Reset online accounts Give steps for different online needs

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10 Payment Arrangements Jobs

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36. Fedex
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low Demand
Here's how Fedex is used in Agent jobs:
  • Provide assistance to FedEx Dangerous Goods Specialists concerning proper loading of hazardous material and paperwork requirements.
  • Audit flights and/or trucks to guarantee field compliance with FAA and FedEx policies and procedures.
  • Communicate with FedEx customer service agents and customers about package location and shipping status.
  • Used UPS and FedEx software to prepare shipments to be delivered to customers.
  • Generated monthly shipping report for FEDEX, UPS, and DHL accounts.
  • Experience in shipment through UPS, FedEx, and trucking companies.
  • Marketed Surface Expedite and various services of other FedEx operating companies.
  • Managed email responses from Shippers, Recipient, FedEx Terminals.
  • Use FedEx's computer systems to track packages.
  • Completed FedEx Aspire to Management program.
  • Trained and certified on various types of FedEx Aircraft (B757, B767, A300, MD10 and MD11).
  • Supported FedEx Security regarding critical/sensitive shipments shipments.
  • Maintain all dangerous goods manual and audit inbound flights to ensure field compliance with FEDEX and FAA load policy and procedures.
  • Work through Microsoft excel spreadsheets to generate labels for Ups and Fedex depending on they way they get shipped.
  • Responded to emails in a timely fashion to assist high revenue FedEx shippers with package issues.
  • Maintain communication with international fedex stations and hubs by email for fast updates for the customer.
  • Receive packages ordered from online customers FedEx the receipt and product to supplied address.
  • Handled filing duties, Credit and Collections, Fedex shipments and all mail duties.
  • Send back client's miscellaneous and insurances VIA FedEx , UPS and USPS.
  • Corrected online errors in order to provide customer with acqurate invoices Made outbound calls to attain valid FedEx account and shipping information

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44 Fedex Jobs

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37. Personal Information
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low Demand
Here's how Personal Information is used in Agent jobs:
  • Verified personal information and credit history of student loan recipients via a computer database
  • Retained very personal information to build database and maintain all filed paperwork.
  • Gathered personal information for insurance quotes for new and existing business.
  • Verify patient's personal information as well as insurance information.
  • Managed service database which included customers' personal information.
  • Upgraded eligibility and updated personal information.
  • Updated and maintained clients personal information.
  • Verify identity and other personal information.
  • Verify consumer's personal information and ensure they understand the changes made per FCC guidelines.
  • Obtained existing insurance, personal information, home/health details in order to run insurance quotes.
  • Explained Federal Law disclosure for HIPPA laws regarding clients personal information.
  • Enroll customers in the service with personal information.
  • Enter personal information into the Century Link systems.
  • Verify personal information of each client.
  • Update customer's personal information.
  • Dispatch service providers Take personal information to best assist
  • verify credit and personal information.
  • Screened and transferred all inbound and outbound calls; Performed data entry documenting personal information.
  • Take personal information over phone, including credit cards< social security numbers, ect.
  • handle all personal information to keep files updated.

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5 Personal Information Jobs

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38. Powerpoint
demand arrow
low Demand
Here's how Powerpoint is used in Agent jobs:
  • Prepared written reports and gave oral PowerPoint presentations of investigative findings.
  • Created a new hire orientation briefing PowerPoint presentation.
  • Prepared and used PowerPoint presentations.
  • Create and present effective PowerPoint sales presentations to company employees regarding AFLAC's product features and benefits.
  • Demonstrated PowerPoint presentation briefing educating clients on the need for insurance and the variety products offered.
  • Complete computer skills to include all aspects of Excel, PowerPoint, and Microsoft Word.
  • Work on Microsoft Word, PowerPoint, in putting data into system, excel
  • Utilized Microsoft Word, Excel & PowerPoint for special projects & presentations.
  • Utilized Microsoft Word and Powerpoint for proposal and presentation purposes.
  • Developed Powerpoint presentations to display to potential clients.
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, as well as Adobe Lightroom.
  • Created a training series (PowerPoint presentation) on Blackjack game protection for the Table Games Supervisors.
  • Coordinated office functions including calendar management, client meetings, PowerPoint s for each agent attorney.
  • Time Good with Microsoft Office (word, Excel, PowerPoint, Outlook)
  • Have experience with using Microsoft Word, Excel and Powerpoint.
  • Versed in word, spreadsheet and powerpoint.
  • Prepare PowerPoint presentation Attend Demonstration meeting Attend Persuasion meetings
  • Prepared and presented PowerPoint slides for the monthly Newcomers' Welcome and quarterly Spouse Survival School and Commanders'/First Sergeants' Course.
  • Use of word, excel, powerpoint, outlook email, and other computer apps everyday.
  • Input information into the computer using exel, word, and powerpoint.

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22 Powerpoint Jobs

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39. Financial Products
demand arrow
low Demand
Here's how Financial Products is used in Agent jobs:
  • Conducted insurance reviews Identified opportunities for the sale of financial products and services
  • Match Insurance/Financial products to qualified individuals and companies
  • Promoted company services and financial products.
  • Offer the best financial products that meet the varied needs of individuals and families through life insurance and fixed annuities.
  • Marketed diverse insurance/financial products including life insurance, annuities, disability, 401k, workers compensation, property and casualty.
  • Work with individuals, families, and businesses with life insurance and financial products that meet their needs.
  • Initiated meetings with small business owners and individuals to recommend various financial products to prospective clients.
  • Sell and service Automobile, Homeowners and Financial products to new and existing customers.
  • Provided quality insurance and financial products at a competitive price to fulfill client goals.
  • Provided a diverse portfolio of financial products and strategies to new and current clients.
  • Marketed employee benefit plans, life and health insurance and other financial products.
  • Analyzed and recommended appropriate financial products and services for a diverse clientele.
  • Consulted and educated, financial products and service and health care facilities.
  • Offer property and casualty, life, health, and financial products.
  • Ascertain client goals and recommend suitable financial products and services.
  • Represented a full line of insurance and financial products.
  • Marketed and sold State Farm Bank financial products.
  • Provided over 200 insurance and financial products; achieved millionaire statues by selling 60K in life premium 10 of 15 yrs.
  • licensed in fifty states, sales and service for customers by providing industry life insurance and financial products.
  • Represented a full line of insurance and financial products, serving as a trusted advisor t businesses and individuals.

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62 Financial Products Jobs

No jobs at selected location

40. Company Policies
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low Demand
Here's how Company Policies is used in Agent jobs:
  • Facilitated the filing of claims and assisted customers in the navigation of company policies and procedures to ensure ultimate customer satisfaction.
  • Minimized risk through proper operation of equipment and reduced liability by obeying all pertinent laws and company policies.
  • Researched and developed new articles that related to company policies and procedures
  • Interpreted company policies and procedures.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Keep up to date on company policies and procedures by completing all provided updates and training sessions.
  • Monitored service calls to observe employee's demeanor, technical accuracy and conformity to company policies.
  • Follow company policies and state and federal laws while collecting and communicating with the borrowers.
  • Maintained up-to-date knowledge of company policies regarding returns, exchanges and upgrades when needed.
  • Complied with federal, state and company policies, procedures and regulations.
  • Managed payroll, AP/AR, compliance to company policies and DOT regulations.
  • Provide expert advice on equipment, home services, and company policies.
  • Corrected billing errors and waived late fees when warranted by company policies.
  • Achieve weekly and monthly sales goals while following company policies and procedures.
  • Ensured items being sold using PayPal were within company policies.
  • Provided support to stores on company policies and procedures.
  • Worked interactively with Safety Department, IT Services, and Central Reservations to validate information within company policies.
  • Investigate and resolved customer complaints on services Trained and assisted staff on company policies and customer relations.
  • Serviced accounts and field underwrite new business according to the various Company policies and procedures.
  • Complied with company policies and procedures Collected payments for customers Mastery of customer service management systems and databases

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763 Company Policies Jobs

No jobs at selected location

41. Comcast
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low Demand
Here's how Comcast is used in Agent jobs:
  • Demonstrate strong understanding and enthusiasm around technology, especially around Comcast products and services, promoting and selling offerings to customers.
  • Authorized Agent, for Comcast Communications & Charter Communications.
  • Provided basic technical resolution for Comcast equipment.
  • Answer phone to assist customers with troubleshooting internet, cable, understanding their bill, & basic knowledge of Comcast services.
  • Used Day of Install programs to help techs troubleshoot, install and provision Comcast Digital Voice, Internet and video products.
  • Communicate with Comcast Regional Markets to ensure customer resolution Data entry for orders, upgrades, and corrections on customer accounts.
  • Call center; customer service, answering incoming calls and assisting customers with verifying service for Comcast
  • Answer phones for customers of cable company Comcast for telephone, cable and Home Security customers.
  • Respond to call center customer retention calls for all Comcast residential services and product lines.
  • Exercise creative negotiation skills to motivate customers to continue using Comcast services.
  • Worked at a Payment center on Behalf of Comcast.
  • Team Agent, Customer Service Rep., Comcast.
  • Deliver internal training on Comcast Digital Voice service.
  • Retain Comcast customer though quality services.
  • Contract Cable Installation Cable Modem Installation Installation of Cable modems for Comcast; Charter & MediaCom on contract basis.
  • Maintain a high level of understanding of Comcast products and pricing models, as well as Comcast competitive advantages.
  • Handled Inbound and Outbound calls in regards to cable, internet, and phone customer accounts with Comcast.
  • Handle escalated customer complaints addressed to the Office of Tom Karinshak, Sr VP of Comcast Customer Service.
  • Take inbound call Trouble shoot Comcast cable boxes Work on computer
  • conduct broker price opinions Michael Kruise mdkruise@comcast.net

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47 Comcast Jobs

No jobs at selected location

42. Billing Questions
demand arrow
low Demand
Here's how Billing Questions is used in Agent jobs:
  • Calmed dissatisfied customers, resolved billing questions, and entered account information across multiple databases.
  • Provide customer service transitions including billing questions, equipment inquiries, and equipment troubleshooting.
  • Provide tech support answered billing questions, and warranty replacements
  • Receive and make phone calls/emails to assist with billing questions, account maintenance, order modifications, etc.
  • Answered calls related to billing questions, complaints, set up new services, and other matters.
  • Assisted other agents with questions on computer system functions and billing questions for TV or cable bills.
  • Helped with billing questions, made changes to account, and offered new products or services.
  • Addressed customers needs ranging from basic billing questions and account management to becoming a retention specialist.
  • Assisted customers with cellular devices billing questions to satisfy all needs before ending each call.
  • Worked with inbound phone calls to help correct billing and answer billing questions.
  • Handle customer service inquiries, complaints, billing questions and payment extension.
  • Resolved the costumer's issues with their calling device and billing questions.
  • Handle customer inquiries, complaints, billing questions and payment extension/service requests.
  • Answer billing questions and change programming upon customer requests.
  • Assist Hotel Accounting with billing questions/disputes or challenges.
  • Answered billing questions for customers.
  • Handled customer inquiries, complaints, billing questions and set up payment arrangements.
  • De-escalate customers by addressing complaints, billing questions, and payment extension requests.
  • end 09/16/2013 Work @home team Job duties included answering phone and helping customers with their concerns and billing questions.
  • Respond to, handle and resolve customer inquiries Provide customers with product and information Handle customer billing questions

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84 Billing Questions Jobs

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43. Administrative Tasks
demand arrow
low Demand
Here's how Administrative Tasks is used in Agent jobs:
  • Performed general office duties and administrative tasks such as answering phones, processing payments, and electronic management of customer profiles
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Do administrative tasks such as keeping records and handling policy renewals and update customer information.
  • Performed a variety of administrative tasks including the creation of an operating procedure manual.
  • Execute administrative tasks but not limited to maintaining records and handling policy renewals.
  • Managed all administrative tasks pertaining to ocean and air shipment consolidations.
  • Performed administrative tasks including keeping detailed records and filling policy renewal
  • Completed various clerical and administrative tasks as assigned.
  • Performed general administrative tasks related to application process.
  • Performed administrative tasks as needed.
  • Performed administrative tasks, such as contacting clients, maintaining records and handling daily mailings.
  • Performed administrative tasks such as answering calls, copying, scanning, faxing, etc.
  • Followed policies and procedures; completed administrative tasks correctly, quickly and on time.
  • Provided support to both the Broker and the Office Manager in daily administrative tasks.
  • Assisted in the organization of files, collateral material and other administrative tasks.
  • Conducted daily administrative tasks, including data entry, filing, and organizing.
  • Performed administrative tasks, such as maintain records and handle policy renewals.
  • Assisted with clerical and administrative tasks in the office.
  • Performed daily administrative tasks while being exposed to client service procedures and learning fundamentals of agency business.
  • Showed prospective buyers model homes Trained to write housing contracts Administrative tasks: answering phones, filing, creating information packets

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10 Administrative Tasks Jobs

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44. Accurate Information
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low Demand
Here's how Accurate Information is used in Agent jobs:
  • Worked collaboratively within a team-oriented call center to provide accurate information to customer and to ensure satisfaction.
  • Escalate unique issues or inaccurate information contained in knowledge base to the immediate supervisor for resolution.
  • Provide excellent customer service and give accurate information while effectively managing multiple tasks at the same time
  • Performed data entry and organized documents to appropriate accounts to ensure up-to-date and accurate information.
  • Provided accurate information regarding personalized bus routes using HASTUS mapping in response to public requests.
  • Provided customers with accurate information and ensured that they accurately understood the plans available.
  • Utilized proprietary Citigroup systems to provide updated and accurate information to clients.
  • Provided customer with accurate information to answer questions and troubleshoot issues.
  • Resolve customer issues; ensuring accurate information is provided.
  • Oversee office field audits periodically for accurate information.
  • Research loans to provide accurate information, as well as resolutions to the inquiries made by HUD.
  • Access guest history records to best service guests; maintain accurate information in guest history files.
  • Answer all phone calls/emails promptly and knowledgeably, always ensuring complete and accurate information.
  • Provide guest with accurate information regarding boarding and sailing, according to training.
  • Top performer, giving accurate information to customer when setting up T-Mobile service.
  • Provide accurate information to customers about the website.
  • Update policies with pertinent and accurate information.
  • Provide expert advice and accurate information to customers regarding the Expedia website, booking challenges and changes/cancellations to existing reservations.
  • Present accurate information about company services to make recommendations or upsell, ensuring customer satisfaction.
  • Answer telephones and give a accurate information to callers, and process for corrective action.

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26 Accurate Information Jobs

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45. CRM
demand arrow
low Demand
Here's how CRM is used in Agent jobs:
  • Maintain multiple resource databases to include client relationship management (CRM) systems and other sales and marketing related compliance activities.
  • Conducted new agent workshops, updated CRM and utilized quoting tools, finished 6th in national quick start program.
  • Created and updated contact records via a CRM system; approved or denied service repair via SAP.
  • Utilized a CRM, and leads system to manage my client base and convert leads to customers.
  • Document / log support exceptions and issue resolution on a case-by-case basis using CRM tool.
  • Build and maintain relationships with clients and consistently touching base with CRM tools.
  • Maintain and update call notes in a CRM system for each call.
  • Maintained a list of potential and previous contacts using CRM software.
  • Process internet leads through CRM, follow-up calls, set appointments.
  • Learned CRM, IBQ, POS, and multiple individual company systems
  • Work in a CRM handling over 100 customers a day.
  • Processed Sales' orders via RightNow application & Monster CRM.
  • Developed and implemented Client Base (CRM) training.
  • Be responsible for monitoring CRM work list daily.
  • Complete CRM database information as required.
  • Collaborate with application management team to enhance and improve internal CRM application (Oracle Siebel)
  • Added new Leads to Salesforce CRM by utilizing free resources via Zoom Info,.
  • Provide admin support for Salesforce.com CRM.
  • Detailed achievements: Attain expert-level skills in customer service, SalesForce CRM, QuickBase, and a variety of other tools.
  • Worked hand in hand with client to ensure that Rates were submitted correctly thru CRM and on an Excel Worksheet.

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165 CRM Jobs

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46. Allstate
demand arrow
low Demand
Here's how Allstate is used in Agent jobs:
  • Completed Agency Technology Education courses and achieved Allstate certification for new business production.
  • Owned and operated an Allstate Insurance Agency, grew it from $0 premium to $2.9 million in 5 years.
  • Created an Exclusive Agency for Allstate Insurance and managed a book of business for over 3 years.
  • Own and operate an exclusive Allstate Insurance agency offering a variety of insurance and financial products.
  • Prospected and sold Auto, Home, and Life Insurance for the Allstate Agency.
  • Educated and qualified clients with insurance needs based on Allstate guidelines and products.
  • Managed/Owned two Allstate Insurance Agencies simultaneously in the South Florida Market Place.
  • Own, manage and operate two exclusive sales locations of Allstate Insurance.
  • Managed annual plans and budgets and reported to Allstate management regularly.
  • Field underwrite new business according to Allstate policy and procedures.
  • Trained Allstate agents and sales managers country wide.
  • Own, operate, sell Allstate insurance agency products
  • Represent Allstate Supplemental Insurance for the workplace.
  • Opened and ran a new Allstate agency.
  • Subcontracted to agencies such as Allstate.
  • Worked with many major corporations such as: AAA, Allstate; Pizza Hut; ProFlowers; Lifelock, etc.
  • Worked with Allstate and Blackmon agency to plan and implement the network and workstations to meet strident agency guidelines.
  • Increased customer satisfaction by resolving any concern an Allstates' agent's customer had with the Property Department.
  • General and Direct Response Agent for infomercials on television Pizza Hut Order Taker AAA Call Receiver Agent Allstate FNOL Claims
  • File Clerk Allstate Information Management 7 months Scanning Paper documents and electronic files.

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13 Allstate Jobs

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47. HR
demand arrow
low Demand
Here's how HR is used in Agent jobs:
  • Established extensive product and systems knowledge through training
  • Provide good customer support through one-call resolution.
  • Provided customer service by way of booking travel, guiding customers through the website, solving problems they may have encountered.
  • Provide excellent customer service by offering walk through assistance, and educating the customer about their inquiry.
  • Provide professional representation and timely service to Clients all the way through to settlement.
  • Sell Insurance to all 50 states while ensuring a smooth process through underwriting.
  • Recognized multiple times through customer feedback of high quality service and friendly demeanor.
  • Answer telephone calls from potential customers who have been solicited through advertisement.
  • Service and support customers through claims process, contract modifications and renewals.
  • Evaluated leads obtained through direct referrals, lead databases and cold calling.
  • Identified chronic customer issues by creating and maintaining customer complaint log.
  • Transfer money through Western Union and Money Gram.
  • Communicate progress throughout the placement process.
  • Generate new business opportunities through networking, obtaining referrals and marketing calls.
  • Assisted in seven-day week NOC environment interfacing with customers through e-mail, phone, chat and other related activities.
  • Work from Home Call in customer dining food orders from home, through the company software.
  • Offered technical and product support through tele-service.
  • Apprentice Permit Agent (40 Hrs/Week) Identified optimum locations for new LNG pipeline to minimize construction costs.
  • Provided counseling and advisory assistance to clients through the lifecycle of right of way projects.
  • Company Name: Westaff I was a temporary agent and sent to three different facilities.

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470 HR Jobs

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48. Scheduling Appointments
demand arrow
low Demand
Here's how Scheduling Appointments is used in Agent jobs:
  • Coordinated the interview process with new Ambassadors from scheduling appointments with recruiters to facilitating skills-based testing.
  • Assist patients with scheduling appointments using excellent communication skills and high level of confidentiality.
  • Initiated sales process by scheduling appointments; making initial presentation; understanding account requirements.
  • Call center environment, scheduling appointments and assisting costumers with technical problems.
  • Documented patient details while scheduling appointments including the treatments and personal details.
  • Increased efficiency in scheduling appointments by utilizing a continuous booking method.
  • Serviced patients by scheduling appointments with physicians and other departments.
  • Determined clients particular needs and financial situations by scheduling appointments.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Manage all aspects of home office business, greeting clients, answer incoming calls, scheduling appointments
  • Worked a lead system by scheduling appointments with prospects via telephone or door knocking.
  • Work with the representatives on tours, performed call back and scheduling appointments.
  • Present Scheduling appointments with prior and potential clients.
  • Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Create tickets and forward to advisors at the school to help with tours and scheduling appointments.
  • Present Duties included: Internet Sales, Marketing, Scheduling Appointments and Customer Service
  • Provided excellent customer service Helped the customers with scheduling appointments for perm.
  • Make sure service department at car dealership is running effectively Scheduling appointments Assisting customers with care rentals
  • Answer Customers Questions Regarding Recall Information , Scheduling Appointments at Dealerships , Reviewing Documentation for Reimbursement Checks .

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3 Scheduling Appointments Jobs

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49. Special Projects
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low Demand
Here's how Special Projects is used in Agent jobs:
  • Managed special projects implemented by management.
  • Coordinate regular contractor's services to along with any other special projects designate by the Board of Directors of the condominium.
  • Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals.
  • Complete special projects as member of the Client Love team, Phone team, and Other Ticket Takers team.
  • Paged and transferred people as needed Helped out in other areas as needed working on special projects
  • Assist in developing and documenting special projects and new programs as assigned by manager.
  • Update security logs or records; complete successfully all special projects or assignments.
  • Worked on special projects that assisted the department in being more proficient.
  • Assisted other company personnel with job related questions and special projects.
  • Work on special projects and/or non-phone work to complete as directed.
  • Complete special projects and other duties as assigned by Team Lead.
  • Collaborated with other team members on special projects and events.
  • Worked on special projects with other teams within Consumer Relations
  • Helped with other special projects given by managers.
  • Help coordinate and implement special projects.
  • Peer to peer training and mentoring Handling special projects that enhance the process on calls and emails for customer service representatives.
  • Assigned to various special projects in which were completed in a timely manner as required by the Loan Resolution manager.
  • Execute a special projects position as a team member of the Oldcastle Performance Systems.
  • Assist customers through inbound & outbound calls Assist with special projects assigned as needed Update security access through various databases & software
  • Key Results: Used Siebel, VTSC, IARS/AVAS, and HCCA technologies to process customer requests and complete special projects.

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34 Special Projects Jobs

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50. Financial Resources
demand arrow
low Demand
Here's how Financial Resources is used in Agent jobs:
  • Interview clients to obtain data about their financial resources and needs, physical condition of insured, and discuss coverage.
  • Interviewed prospective clients to obtain data about their financial resources and needs, ensuring peace of mind with proper coverage.
  • Interview prospective clients to obtain data about their financial resources and needs and to discuss any existing coverage.
  • Interviewed prospective clients to obtain data about their financial resources and needs for future planning.
  • Meet with prospective clients to get data about their financial resources and discuss existing coverage.
  • Teach new clients how to manage their financial resources in preparing for future losses.
  • Generated lists of properties that were compatible with buyers' needs and financial resources.
  • Interviewed potential clients to discern more information about their financial resources and needs.
  • Interviewed prospective clients and gathered data about their financial resources and needs.
  • Interview prospective clients to obtain information about their financial resources and needs.

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3 Financial Resources Jobs

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Agent Jobs

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20 Most Common Skills For An Agent

Insurance Products

14.5%

Phone Calls

12.9%

Customer Service

11.7%

Financial Services

8.4%

Insurance Companies

7.7%

New Clients

6.0%

Life Insurance

5.1%

Data Entry

4.5%

Internet

3.8%

Technical Support

3.7%

Sales Floor

3.4%

Credit Card

3.0%

Real Estate

2.6%

Medical Records

2.3%

New Accounts

2.3%

Communication

2.1%

Customer Base

1.6%

Troubleshoot

1.6%

Computer System

1.6%

Business Owners

1.5%
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Typical Skill-Sets Required For An Agent

Rank Skill
1 Insurance Products 11.9%
2 Phone Calls 10.6%
3 Customer Service 9.6%
4 Financial Services 6.9%
5 Insurance Companies 6.3%
6 New Clients 4.9%
7 Life Insurance 4.2%
8 Data Entry 3.7%
9 Internet 3.1%
10 Technical Support 3.1%
11 Sales Floor 2.8%
12 Credit Card 2.5%
13 Real Estate 2.2%
14 Medical Records 1.9%
15 New Accounts 1.9%
16 Communication 1.7%
17 Customer Base 1.3%
18 Troubleshoot 1.3%
19 Computer System 1.3%
20 Business Owners 1.2%
21 High Volume 1.1%
22 New Customers 1.1%
23 Customer Information 1.0%
24 Verizon 0.9%
25 Aflac 0.8%
26 Product Knowledge 0.7%
27 Directv 0.7%
28 Legal Documents 0.7%
29 Financial Needs 0.7%
30 Account Information 0.7%
31 Insurance Programs 0.6%
32 Cold Calls 0.6%
33 Prospective Buyers 0.5%
34 Billing Issues 0.5%
35 Payment Arrangements 0.5%
36 Fedex 0.5%
37 Personal Information 0.5%
38 Powerpoint 0.5%
39 Financial Products 0.5%
40 Company Policies 0.5%
41 Comcast 0.5%
42 Billing Questions 0.5%
43 Administrative Tasks 0.4%
44 Accurate Information 0.4%
45 CRM 0.4%
46 Allstate 0.4%
47 HR 0.4%
48 Scheduling Appointments 0.4%
49 Special Projects 0.4%
50 Financial Resources 0.4%
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