Agent jobs in Knoxville, TN

Role: Call Center Agent / Customer Service Representative (Reservation / Travel) Shift Timings: Between 8 AM to 8 PM EST Rotational shifts (9 hours including 1-hour lunch break) Working Mode: 5 days a week with 2 days off shifts will include weekends Job Summary: We are seeking a motivated and customer-focused Call Center Agent/ Customer Service Representative/ Travel Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans. Qualifications Min. 1 year of experience as an Call Center Representative or Customer Service required. Or 6 months of Hotel front desk, Receptionist or travel industry experience required. High school diploma or equivalent; Additional education preferred but not necessary Must be at least 18 years of age Must be able to pass background check Key Responsibilities Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries. Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently. Maintain up-to-date knowledge of travel products, services, policies, and promotions. Accurately document customer interactions and follow up as needed. Collaborate with team members and leadership to meet performance goals and service standards.s Training Pay Structure Training Period: $16.00/hr Post-Training: Increase to $17.00/hr After 90 Days of Employment: Increase to $17.50/hr It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Defense and Government Travel Consultant II (experienced) ONSITE Knoxville TN - (250000AF) Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is “yes”, we should talk. Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure business travel experience. Be at the heart of our business. As a travel counselor, you will provide outstanding customer service to defense & government travelers before, during and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. And as part of the Traveler Experience Defense & Government organization, you'll be at the forefront of providing that exceptional experience. Beyond making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will:· Create and complete travel arrangements (air, hotel, car, rail)· Ensure reservations are built according to client standards and preferences· Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience· Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares· Make changes or solve any issues that might occur during or before the travel· Assignments include both routine and non-routine work· Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date Sound exciting? Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our “people first” ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65+ year history serving U. S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U. S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U. S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U. S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. #LI-onsite #LI-VB1 Qualifications Let's grow together The defense & government travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. If you're looking to learn and grow in your career on the frontline of this exciting industry, we'll be there to support your journey and give you all the tools you need to excel. The experience and attributes we're looking for in new team members include: · 3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry) · Advanced knowledge of GDS (Sabre or Amadeus)· A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too. · Good verbal and written communication skills · Strong teamwork skills· A positive, “can do” attitude. · Willingness to learn and grow!· CWT accepts Military experience/certifications as a substitute for some requirements. What's in it for you?There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: · Hands-on paid training· Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. · Salary Range between USD 47,000 - USD 55,000 yearly. · 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year· Both on-site and home-based positions available· Flexible working options: Full-time, part-time, nights and weekends· Medical/dental/vision· Employee discounts and supplier incentives· Employee Assistance Program & Employee Resource GroupsBecause this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U. S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to TalentAcquisitonAmericas@mycwt. com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. #LI-onsite Primary Location: KnoxvilleWork Arrangement: Office - CWTEmployment type: StandardJob Family: Travel CounselorsScope: CountryTravel: NoShift: Day JobOrganization: TX_Military & GovernmentExperience Level: 3 to 5 years Job Posting: Dec 2, 2025 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class

Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk. Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure business travel experience. Be at the heart of our business. As a travel counselor, you will provide outstanding customer service to defense & government travelers before, during and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. And as part of the Traveler Experience Defense & Government organization, you'll be at the forefront of providing that exceptional experience. Beyond making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Create and complete travel arrangements (air, hotel, car, rail) * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares * Make changes or solve any issues that might occur during or before the travel * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date Sound exciting? Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. #LI-onsite #LI-VB1 Let's grow together The defense & government travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. If you're looking to learn and grow in your career on the frontline of this exciting industry, we'll be there to support your journey and give you all the tools you need to excel. The experience and attributes we're looking for in new team members include: * 3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry) * Advanced knowledge of GDS (Sabre or Amadeus) * A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too. * Good verbal and written communication skills * Strong teamwork skills * A positive, "can do" attitude. * Willingness to learn and grow! * CWT accepts Military experience/certifications as a substitute for some requirements. What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training * Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. * Salary Range between USD 47,000 - USD 55,000 yearly. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions available * Flexible working options: Full-time, part-time, nights and weekends * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. #LI-onsite

Job DescriptionBenefits: Bonus based on performance Dental insurance Paid time off Vision insurance This is an outstanding opportunity for the right individual! We are searching for a creative, self-motivated individual who desires to learn, grow learn and lead. This individual must be teachable and have a high capacity for multi-tasking with attention to detail and organization. This individual must be a self-starter and be individually motivated to meet specific goals. Job Type: Full-time Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times Ability to schedule and dispatch teams of technicians to various jobs utilizing critical thinking and problem-solving skills to maximize the clients experience and profits for the company Assist in the sales process and respond to various lead generators quickly and efficiently Communicate with prospective and current clients, with needed information, in a timely manner Know our services offered and pricing structure extremely well to be able to answer questions, provide quotes for clients, and to win jobs with a high conversion rate STRONG emphasis on outbound warm calls Process and schedule service requests in a timely fashion according to company policy Ensure customer satisfaction and provide professional customer support to ensure 5 start service for all clients Keeping records of customer interactions, transactions, comments, and complaints. Communicate with technicians on a regular basis and oversee route schedules for specific services. Providing feedback on the efficiency of the customer service process and make necessary adjustments. General administrative tasks as needed. Network with clients and other professionals to build sales for your specific area of service. Other duties as assigned Education: High school diploma or general education degree (GED) required. Experience: 1-2 years clerical/administrative experience (preferred) Inside sales or call center sales experience (required) with ability to "close" the sale. Data entry experience Excellent verbal and written communication skills Familiarity in Microsoft Office applications including Word, Excel, Outlook Familiarity with web-based applications and apps Other Requirements: 18 years or older Must have a valid drivers license Be on time, reliable and consistent Follow MCS policies and procedures Work in a team environment (TEAM Together Everyone Achieves More) Preferred Skills: High level of professionalism and confidentiality Ability to stay calm when customers are stressed or upset Ability to be flexible given a dynamic and fast-paced work environment Time management skills including prioritization of multiple tasks and planning techniques Comfortable using computers - Microsoft Office proficient, Zoom, Teams, Loom Experience working with customer support Compensation: $15.50 - $17.50 per hour (Bonuses are optional depending on your pay plan) East Tennessee's #1 Cleaning Company Marshall Cleaning Service serves residential and commercial properties for both interior and exterior cleaning. Marshall is the new sheriff in town.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 10-15 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR DuRT7PhBXU

Account Servicing Representatives (ASR) are responsible for processing client funding requests in an accurate and timely manner. They are responsible for following company guidelines to resolve account exceptions within a reasonable timeframe to ensure optimal outcomes for clients and customers. ASRs are a part of the Loan Servicing Team and work closely with the Customer Success team to ensure customer requests are maintained efficiently to meet the needs and expectations of their assigned customers. RESPONSIBILITIES Ensuring that funding summaries and total sheets are accurate and sent timely to our banking partners and clients. Resolving account exceptions, managing a clean ClearPath Inbox and keeping provider action accounts to a minimum to facilitate prompt funding of accounts. Analyzing customers' exceptions and workmaps to determine ways internally or externally to minimize these activities. Assist in the analysis of customers' performance to identify opportunities for increased loan volume. Report all variances and potential issues to management. Works closely with internal resources to ensure customer and banking partner satisfaction as well as successful problem resolution. Maintains a strong working knowledge of their customers' patient accounting systems and organizational structure. Protect company data at all times. Educate yourself on security measures to protect company property (e.g. shoulder surfing, phishing attacks, etc), be aware if all potential threats and surroundings, never write down information from your computer's monitor, and do not share any company information unless you have confirmed that person's identity. Maintains knowledge of the Bank Secrecy Act (BSA) and the ClearBalance policies that support compliance with BSA. Performs all duties in a manner that fully supports compliance with all laws and ClearBalance policies. Other duties as assigned. EDUCATIONAL AND PROFESSIONAL REQUIREMENTS High School Diploma 2 years of experience in a banking, accounting, or similar business role PERFORMANCE MEASURES Maintain a high level of accuracy in correspondence and reporting to banking partners and clients. Achieve customer objectives defined by company management in the exception process. Maintains high customer satisfaction ratings that meet company standards. Completes required training and development objectives within the assigned time frame. Follow compliance requirements. COMPANY DESCRIPTION: ClearBalance is the leading provider of consumer-friendly patient financing programs to U.S. based hospitals and health systems. Our programs provide a positive experience for patients who need the ability to repay their healthcare expenses with manageable monthly payments while our healthcare partners are able to significantly improve operating margins and minimizes patients referred to collection agencies. ClearBalance has been at the forefront of patient pay management since 1992, setting and delivering a high bar for patient financing solutions, patient pay reimbursement, revenue cycle IT expertise, and the patient/consumer experience.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there! About Westgate Smoky Mountain Resort & Spa: Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. Job Description The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation. DUTIES Ensure all stamps are on the tour sheet. Ensure families know where to receive their gift. Provide customer service to all potential owners. Make sure the sales representatives are available to go on another tour Regular attendance as scheduled is necessary. Qualifications The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation. DUTIES Ensure all stamps are on the tour sheet. Ensure families know where to receive their gift. Provide customer service to all potential owners. Make sure the sales representatives are available to go on another tour. Regular attendance as scheduled is necessary. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); Must have 6 years' timeshare sales experience, or equivalent combination of education and experience. Must possess excellent customer service skills. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

You've never met a financial services company like our client. They're built differently. Straight up. From their youthful, entrepreneurial energy, to their exponential growth year over year, to their work hard play hard mentality - you've NEVER worked at a place like this. Come and join their team; this is a great opportunity for recent graduates or those with 1-2 years of work experience who possess a Finance degree. Belong to something bigger than you -A CULTURE YOU CAN STAKE YOUR CAREER ON! When you work with our client, you can trust everyone on your team to have your back, crush their work, and bring GRIT to the table every single day. You'll never feel unsupported or undervalued again. Here are the values that make them who they are and bring their culture to life: Guts: The courage needed to take calculated risks. The resolve to get one's boots dirty and the humility to ask for help when needed. Resilience: The ability to endure when the going gets tough. Maintaining a positive outlook in less-than-desirable situations and finding a way when there is no way. Integrity: Consistency. The boldness to say what you mean, and do what you say, even when no one is watching. Tenacity: Unyielding in the pursuit of excellent service to our customers and each other. In this role, you will build relationships with senior leaders and be responsible for the following: Achieving sales goals by maintaining and gaining accounts through referrals, conducting strategized phone calls (cold calling), and following up on RFP's. Helping manage the day-to-day operations of the organization Acting as a member of senior leadership within the organization Helps define how the operations team will direct future roles Helps align the company's overall operations that will support the organization Evaluating complex accounts to generate relevant & meaningful responses to RFP's Perform meaningful sales presentations Develop sales proposals Attend customer meetings Working as a team with Account Managers & Account Executives to maintain relationships with current and prospective clients Working with senior leadership on special projects to ensure the successful implementation of business initiatives When presented with a problem or task the ability to think “outside of the box” and use personal creativity to provide solutions to the organization Fostering an environment of community within the office Be an active listener Respect differing opinions and appropriately express your own ideas Qualifications: Finance degree Experience working with the Microsoft suite Ability to work in a fast-paced environment Ability to be coached and to actively listen is a must for this role -no prior sales experience required as training/mentorship is provided. You're a leader. You shouldn't get lost in the crowd. At our client, you're part of their family - a valued member of their team. They're on a mission to take care of business for the people, companies, and industries they serve.

10131 Parkside Dr., Knoxville, TN 37922 AUTOMOTIVE SERVICE TECHNICIAN State-of-the-Art AC & Heated Facility! Up to $25,000 Sign-on Bonus for Experienced Techs! 1 Year Minimum Technician experience preferred Mercedes-Benz of Knoxvilles state-of-the-art Service Dept. is HIRING NOW for Service Technicians of ALL LEVELS to diagnose problems and perform vehicle repairs and routine service/maintenance. We have a high volume of business and would like to add to our team immediately! We offer great benefits and a clear, defined career path so you can advance your career! Are you an experienced tech that needs a healthy change but youre not local to Knoxville? Let us talk to you about relocating to the beautiful hills of Tennessee. Mercedes-Benz of Knoxville is part of the family-owned Furrow Automotive Group which also includes Infiniti Chattanooga, Porsche Chattanooga, and Land Rover Knoxville/Chattanooga. Many of our employees have been with us for years because we promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Learn more about us! Apply online today! We offer: Top Tier Pay $20 - $35+ /hour based on experience $60,000 - $95,000 a year REALISTIC earning potential! Continuous, paid training to enhance your skillset - We'll help you become Brand Certified! Up to $25,000 Sign-on Bonus for Mercedes-Benz Master Certified Technician or Sprinter Master Certified Technician Tool Relocation & Moving Allowance negotiable Guaranteed 40 Work Hours per week! Medical, Dental, Vision, Disability & $25,000 Basic Life Insurance 401(k) Retirement Plan with Company Match Paid Holidays and Paid Time Off Employee Discounts on Products & Services & Vehicle Purchase Plans State-of-Art Facility & Equipment - Air-Conditioned & Heated Shop! Gym Membership Discount Teladoc Employee Assistance Program Opportunity for Advancement Responsibilities - Service Technician: Inspect vehicle and diagnose the problem(s) Perform quality repair/maintenance work that meets dealership and manufacturer standards including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. Provide an estimate of time and parts needed for repair/maintenance Learn new technical information and techniques in training sessions to stay current with rapidly changing technology. Keep shop neat and account for dealership owned tools Other duties may be assigned according to skill level and certification Qualifications - Service Technician: 1 year minimum of experience as a technician is preferred Mercedes-Benz Dealership service department experience is a plus! ASE Certified is a plus! Valid driver's license with an acceptable driving record Flexible and focused on maintaining a high level of customer service Good work ethic and problem-solving skills A positive attitude and works well as part of a team **Please upload your resume. If you don't have one, you may fill our previous work history on your application form. A resume is preferred Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screen We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Service, Sales **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $41,200.00 - $67,900.00 **Target Openings** 10 **What Is the Opportunity?** Are You a New Grad? Launch Your Career in Insurance Sales! What You'll Do: Transform how people protect what matters most! As an Insurance Advisor Trainee, you'll become a trusted sales consultant helping customers nationwide find insurance coverage that best fits their needs. You'll master the art of relationship-building using innovative technology to deliver personalized insurance coverage. Your Growth Journey: -Comprehensive Paid Training: we invest in making you an expert -Real Impact from Day One: manage your client relationships and close deals -Master Consultative Selling: no pushy tactics, just genuine problem-solving What Success Looks Like: -Converting warm leads to customers, no cold calling required. -Build lasting client relationships through strategic outbound communication. -Analyze customer needs and recommend tailored insurance coverage -Drive revenue through authentic, consultative conversations -Thrive in a fast-paced, results-driven environment The Package: -Salary starts between $45K-$48K range plus $10K-$32K in annual incentives; that's a total package potential of $55K-$77K. -Benefits: Mental and Physical Health Programs, 401K Match, Pension Plan, 20 days of PTO your first year, and more! The Schedule: -Start Date: January 12th, 2026 -Hybrid Work Arrangement: three days in office and two days remote -Training: 9:00am-5:30pm EST Monday- Friday for the first 4-6 weeks -Post Training: 9:30am-6:00pm local time Monday-Friday plus 1 Saturday shift per month from 9:00am-5:30pm EST Ready to build something meaningful? Join a team where your success directly impacts families across America while building your own financial future. *As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers. + Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales. + Communicate effectively & professionally with customers verbally and via email + Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics. + Receive and implement constructive feedback in the form of professional coaching. + Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer. + This role is not responsible for cold calls or lead generation. + Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire. + Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and written communication skills + Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly. + Able to demonstrate a positive and professional demeanor. + Adaptable to change. **What is a Must Have?** + High school diploma or GED. + Licensing Requirements: + InsuraMatch is committed to a positive customer experience that exceeds expectations and to meeting all compliance requirements. As a result, InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state. + Each state will evaluate any/all criminal and financial background incidents to determine license eligibility. + Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states. It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s). Travelers does not pay for and/or reimburse the cost or time needed to obtain any documents necessary to complete licensing applications. + Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Job Details Avflight Services Knoxville - Alcoa, TN Part Time High School/GED Equivalent $16.00 AnyDescription General Purpose of Job: This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties. Duties: Provide efficient, friendly service to all of our customers. Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies Guide passengers from the terminal to and from aircraft ensuring a safe path at all times Perform the loading and unloading of cargo on and off aircraft Transport cargo between terminals and aircraft Physical handling of freight and company material Marshalling aircraft and equipment Operate ground equipment, including tugs and belt loaders Clean and service cabin interiors, including cockpit, lavatories and draining lavatories Use safety related equipment and provide de-icing service to the aircraft when needed Perform other duties as assigned Qualifications Qualifications: Excellent communication skills Ability to push/pull/lift 50 lbs. for extended periods of time Ability to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be 18 years or older High School diploma or GED equivalent Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S. Must have valid Driver's license Must be willing to work outside in all types of weather and elevated noise levels within the airport environment Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations Strong attention to detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Physical Demands : Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Job Details BRYSON CITY, NC $15.00 - $17.00 HourlyDescription Division/Department: Reservations / Depot Job Title: Reservations & Ticket Agent Reports To: Shift Supervisor/ Reservations Manager Non-exempt/Hourly Employee Classification: Seasonal Location: 45 Mitchell Street Bryson City, NC Compensation: $15-$17 hour, plus commissions Job Summary: The Reservations & Ticket Agent position serves as the initial, and arguably most impactful, point of contact for our guests- assisting in providing information about ticket options, departure times, train history, and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. The hourly expectation for this position is 20-32 hours per week. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options, and special offers. Answer questions about the Great Smoky Mountains Railroad history, route, and scheduled excursions. Work in ticket window to assist guests, sell tickets, provide walk-up bookings, and work information booth to assist customers on-site. Process reservation requests made in person, by phone, or online through reservations software program. Stock brochures and maintain train Depot area for guests. Work Environment: Mostly office environment; standing, sitting for 7 to 10-hour shifts. Walking in and around industrial/railroad environment on uneven surfaces, climbing stairs. Occasional bending, twisting, lifting of up to 25 pounds. Qualifications Education, Skill, and Work Experience Requirements: Must be able to work a flexible schedule with some night, weekend, and holiday availability. Experience working in reservations, call-center, hotel, or tourism related field, strongly preferred. Commitment and proven record of exceptional customer service skills to a varied clientele. Ability to work in a fast-paced environment, both individually and as part of a team.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. JOB SUMMARY: The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. JOB DUTIES AND RESPONSIBILITIES: COMMUNICATION- 45% OF THE JOB * Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels * Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined * Raises awareness of customer issues that may exceed service level * Update submitters / regulators agencies of progress towards and completion of customers inquires * Communicates recurring issues as appropriate ISSUE MANAGEMENT- 45% OF THE JOB * Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information * Obtains additional information if required to define issue * Document all activities and communications in issue management system * Identifies root-cause of customer issue and recommends appropriate solution * Able to manage multiple issues and ensure resolutions are resolved within service levels ADDITIONAL RESPONSIBILITIES AND PROCESS IMPROVEMENT- 10% OF THE JOB * Identify opportunities and provide feedback relating to continuous company/ department improvement * Works effectively as a team member * Demonstrates Firstpower in attitude and relationships JOB REQUIREMENTS: * Excellent written and verbal skills * Ability to manage multiple problems effectively * Knowledge of bank products and systems * Ability to analyze problems, identify trends and recommend solutions * Interpersonal skills to work with various levels of management and difficult customers JOB QUALIFICATIONS: * Two to three years' experience in bank product service/operations. * BA, BS degree or equivalent in experience * Experience with banking products and systems * Two years' experience written and verbal direct customer communications Hours * Monday - Friday * 9:30 AM - 6:00 PM About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description At Safe Harbor Hospitality (SHH), our commitment to excellence in hospitality is at the core of everything we do. We provide exceptional experiences through our carefully curated destinations, offering guests a seamless blend of comfort and adventure. Whether it's our elevated marinas, inviting resorts, or dynamic residential communities, our dedicated team brings vision and expertise to every interaction. As a Call Center Agent supporting our Safe Harbor family of brands, you will be an essential part of delivering outstanding guest experiences. You will be responsible for assisting guests with booking accommodations, answering inquiries, and ensuring a smooth reservation process. If you thrive in a guest-focused environment and have a passion for hospitality, this is the role for you! Our team combines industry expertise with a forward-thinking approach, ensuring that our properties exceed expectations. We are continuously growing and innovating, offering an exciting opportunity for you to build your future with us. What You'll Be Doing Handle guest inquiries and reservation requests via phone, email, and online booking systems. Provide guests with detailed information regarding accommodations, availability, pricing, and promotions. Accurately enter and manage reservations in the system, ensuring all details are recorded correctly. Modify and update existing reservations based on guest requests and availability. Communicate with other departments to coordinate guest needs and special requests. Process payments and ensure compliance with company policies regarding deposits and cancellations. Assist in resolving guest concerns or issues related to reservations in a professional and efficient manner. Maintain knowledge of property amenities, local attractions, and policies to provide guests with informed recommendations. Support marketing and sales efforts by promoting special offers and packages. Follow up with guests' post-stay to ensure satisfaction and encourage repeat business. What You'll Bring Along Preferred call center experience and familiarity with reservation phone systems. Previous experience in hospitality, reservations, or customer service preferred. Strong communication skills, both verbal and written, with a professional and friendly demeanor. Proficiency in reservation software and Microsoft Office Suite. Ability to handle multiple tasks efficiently and maintain accuracy under pressure. A guest-centric attitude with a commitment to delivering exceptional service. Strong organizational skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Flexibility to work weekends, evenings, and holidays as needed. Problem-solving skills with the ability to handle guest concerns professionally. A passion for hospitality and creating memorable guest experiences. Job Types: Part-time - Weekends required Pay: $15.00 - $18.00 per hour

Why Work for Smith Funeral and Cremation? Service At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual. Work with leading experts in the funeral and cemetery profession. Benefits Financial assistant programs encouraging employees through education and development in industry related subjects. Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life's challenges. Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match. Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team. Employee Discounts on services, merchandise, and property to help our team members in their time of need. Culture We value honesty, courage, integrity, ethical behavior and the development of personal growth. We are rooted in the communities to provide a personal touch to every family we serve. We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. Summary/Objective This position is responsible for the care, removal and transport of human remains in accordance with all state, local and company policies and procedures. Essential Functions Responsible for the transporting of the deceased from hospital, nursing home, residence, prep rooms or embalming facilities to the mortuary or funeral home. Maintains the transport vehicle is well maintained by being responsible for the maintenance and cleanliness inside/out and adequate supply of Personal Protective Equipment is available in the vehicle. Performs duties with strict adherence to Edification Policies/Procedures. Other duties as assigned. Competencies Communication Proficiency. Teamwork Orientation. Detail Orientation. Thoroughness. Customer Service Orientation. Time Management. Required Education, Experience, Certifications and Licensure High School Diploma or equivalent. Valid state issued driver's license in good standing and acceptable driving record. Additional Eligibility Qualifications Attend and perform work in a professional and courteous manner in accordance with the employer's requirements. Demonstrated willingness to participate in growing market share through community involvement. Creativity when dealing with client families Able to read, write and speak English fluently. Bilingual is a plus. Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families. Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise. Maintains a positive attitude and working environment through organization and communication. Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment. Supervisory Responsibility This position has no direct supervisory responsibilities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The duties associated with this position are generally performed in an indoor office setting. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle. Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 150 pounds and may be required to lift up to 100 pounds. This position may also require reaching, pushing, and pulling. This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low Overtime is sometimes necessary or required. Travel This position does not require out of state or overnight travel. Travel is primarily local occurring during the business day only. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.