Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services.
Responsibilities:
Customer Support:
Handle incoming calls, emails, and inquiries from customers regarding waste disposal services.
Provide accurate information about service offerings, pricing, scheduling, and service area coverage.
Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively.
Problem Resolution:
Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc.
Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer.
Documentation and Data Entry:
Maintain accurate customer records, service logs, and documentation of interactions using our CRM system.
Update customer accounts with relevant information, service changes, and billing updates.
Billing and Payments:
Assist customers with understanding billing statements, payment options, and account balances.
Process payments, set up payment arrangements, and manage customer accounts receivable inquiries.
Customer Education:
Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives.
Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability.
Cross-functional Collaboration:
Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues.
Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement.
Requirements:
Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries.
Excellent communication skills (verbal and written) with a strong customer service orientation.
Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite).
Strong problem-solving skills with the ability to handle challenging situations professionally and calmly.
Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively.
Preferred Qualifications:
Knowledge of waste management practices, recycling processes, and environmental regulations.
Previous experience using waste management software or ERP systems.
High school diploma or equivalent; additional education or certification in customer service or related fields is a plus.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Edward Beller
$31k-36k yearly est. 3d ago
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Entry-Level Real Estate Sales Agent
Keller Williams Princeton 4.2
Agent job in Princeton, NJ
Job Description
Join a top-producing real estate team and learn to build a strong foundation in real estate from day one. This entry-level opportunity is designed for individuals who want to learn the business the right way with structure, mentorship, and proven systems while earning rewarding commissions. Whether you are newly licensed or beginning the pre-licensing process, you will receive guidance, accountability, and support built to help you gain traction in a competitive market.
First year earning potential when hitting goals: $160,000+
As part of the team, you will learn to build client relationships, understand transactions from start to finish, and develop the daily habits that drive consistent production. Through hands-on training and business development guidance, you will learn how to create momentum and work toward long-term success in real estate.
If you are not licensed yet, you will receive direction through the licensing process along with clear expectations and next steps so you can start your career with confidence and clarity.
Added Value
Proven systems that support consistent activity and opportunity creation
Step-by-step training and mentorship from experienced professionals
Flexible schedule paired with accountability and structure
Guidance throughout licensing and early career development
Collaborative team environment focused on results and growth
Access to technology and marketing resources that support productivity
If you are ready to learn to grow in this niche and want to see what is possible, respond to this ad and connect with our team.
Compensation:
$160,000 at plan
Responsibilities:
Lead generation
Attend trainings
Conduct lead follow-up until appointments are set with either a listing or buyer's agent
Maintain relationships with homebuyers through phone calls, email, etc., to make sure they remember our business when they are ready to buy a home again
Evaluate the team's progress toward company goals by producing monthly and quarterly sales reports
Manage sales inquiries from qualified leads and convert them into new clients
Use CRM to compile current information for all customers, ensuring agents have up-to-date and accurate data
Qualifications:
A valid Real Estate License is required
Sales Experience
About Company
Keller Williams Princeton is New Jersey's most collaborative office. We are the real estate company of choice for Sales Associates and Real Estate Owners.
Over 20 years of professional service in the real estate industry with our daily training and unique coaching model, we take pride in stating that our Agents have accomplished the following in 20 years:
11,927 closed units
$3,745,500,000 Closed Sales Volume
5,151 Listings Sold
$1,643,600,000 Listings Sold Volume
$91,134,938 GCI
$3,497,221 Profit Share
$160k yearly 25d ago
Real Estate Sales Agent
Century 21 Action Plus Realty 3.8
Agent job in Brick, NJ
Job Description
Elevate Your Real Estate Career with Century 21 Action Plus Realty!
Join Century 21 Action Plus Realty and discover a realm of endless possibilities. We are at the forefront of real estate innovation, utilizing state-of-the-art technology and a powerful internet lead generation system to propel our agents to unprecedented success. Experience why we are among the fastest-growing real estate firms in the industry.
Why Choose Century 21 Action Plus Realty?
Access to High-Quality Leads: Eliminate the stress of client acquisition; we deliver a consistent flow of premium prospects directly to you.
Exceptional Support: Our seasoned coaching staff and management team are dedicated to guiding you to peak performance with top-notch marketing resources and comprehensive sales support.
Streamlined Administrative Processes: We manage the paperwork, allowing you to focus on what truly matters-serving your clients.
Master Lead Conversion: Our proven training program caters to all skill levels, transforming you into a lead conversion expert.
Are You the Right Fit for Century 21 Action Plus Realty?
Self-Driven Professional: We seek motivated, goal-oriented individuals ready for rewarding full-time sales roles.
Energetic & Service-Oriented: If you excel at building relationships and have a genuine desire to help others, this is your calling.
Collaborative Team Player: Success at Century 21 Action Plus Realty requires determination, enthusiasm, and a strong commitment to excellence within a supportive, family-like environment.
As a Real Estate Agent on Our Team, You Will:
Manage Leads Effectively: Maximize every sales opportunity through diligent and consistent lead follow-up.
Build Client Relationships: Understand clients' goals to generate additional sales opportunities.
Conduct Professional Consultations: Connect clients with their dream properties through insightful, informative meetings.
Showcase Properties: Host open houses to engage potential buyers and highlight our listings.
Coordinate Transactions Efficiently: Oversee property deals to ensure a smooth and timely process for all parties involved.
Expand Our Reach: Utilize your skills to attract new clients and grow our business.
Stay Informed: Maintain a comprehensive understanding of current market trends to address client inquiries effectively.
Qualifications We Seek:
Sales Experience (Preferred): While appreciated, prior sales experience is not mandatory.
Tech-Savvy: Embrace innovative tools and systems in the digital real estate landscape.
Excellent Communication & Networking: Excel in communication, negotiation, and professional networking.
Ambitious & Goal-Oriented: Exhibit self-motivation, determination, and a willingness to overcome challenges.
Organized & Time-Conscious: Demonstrate strong organizational skills and excellent time management.
Real Estate License (Required): An active Real Estate License is essential.
While others hesitate, Century 21 Action Plus Realty moves forward! In a thriving real estate market, we excel, and exceptional opportunities await you. Are you ready to embrace growth and success? Apply today and step into a promising future with our team!
Job Type:
Full-time
Pay:
$48,226.91 - $196,492.21 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental Pay Types:
Bonus pay
Commission pay
$48.2k-196.5k yearly 22d ago
Real Estate Sales Agent
Jersey Property Group Realty
Agent job in Lakewood, NJ
Job Description
Are you poised to elevate your real estate career with a remarkable opportunity? Join Jersey Property Group Realty and unlock a world of limitless possibilities!
At Jersey Property Group Realty, we are on an exciting journey of expansion and success, breaking through traditional boundaries. We face an exhilarating challenge: more opportunities than we can currently manage!
Our innovative approach and dynamic digital lead generation system have propelled our team to unprecedented heights. As a result, we have emerged as one of the fastest-growing real estate firms in the industry.
What distinguishes Jersey Property Group Realty:
A Wealth of High-Quality Leads: Bid farewell to the struggle of finding clients; we provide a consistent stream of qualified leads directly to you.
Exceptional Support: Our top-tier mentors and management team guide you to success with premium marketing resources and sales support.
Operational Excellence: We manage backend paperwork, allowing you to focus on your core responsibilities as an agent.
Mastering Prospect Conversion: Our proven training system caters to all experience levels, transforming you into a prospect conversion expert.
Are you the ideal fit for Jersey Property Group Realty?
A Self-Motivated Professional: We seek driven, self-motivated individuals for rewarding full-time sales positions.
Energetic Supportive: If you love connecting with people and have a genuine passion for helping others, this career is perfect for you.
A Collaborative Team Player: Success at Jersey Property Group Realty requires determination, energy, and a strong desire to thrive within a supportive, cohesive team.
As a Real Estate Professional with us, you'll make a significant impact through:
Consistent Prospect Engagement: Maximize sales potential by actively engaging with prospect opportunities.
Building Client Relationships: Understand clients' needs to create additional sales opportunities.
Professional Buyer Seller Advisory: Connect clients with their dream properties through strategic consultations.
Showcasing Properties: Organize open houses to engage potential buyers and showcase our portfolio.
Efficient Deal Coordination: Oversee property transactions for smooth and timely experiences for all parties involved.
Business Development: Leverage your skills to attract new clients and grow our business.
Market Expertise: Stay informed about market trends, ready to address client inquiries.
Requirements we value:
Previous Sales Experience (Preferred): While beneficial, prior sales experience is not mandatory.
Tech-Savvy: Embrace innovative tools and systems in today's tech-driven real estate landscape.
Exceptional Communication Relationship Building: Excel in communication, negotiation, and professional networking.
Ambitious Self-Driven: Exhibit internal motivation, ambition, and readiness to overcome challenges.
Organized Efficiency-Oriented: Maintain organization and demonstrate excellent time management skills.
Active Real Estate License (Required): A current Real Estate License is essential.
Annual production minimum of $2 million preferred
While others remain stagnant, Jersey Property Group Realty is moving forward! In today's ever-changing real estate landscape, we thrive, and incredible opportunities await your involvement. Are you ready to embrace growth and success? Apply today and step into a brighter future with our team!
Job Type: Full-time
Pay: $48,226.91 - $196,492.21 per year
Benefits: Flexible schedule
Schedule: Monday to Friday, Self-determined schedule, Weekend availability
Supplemental pay types: Bonus pay, Commission pay
$48.2k-196.5k yearly 22d ago
Real Estate Sales Agent
New Jersey Life-Real Estate Team
Agent job in Toms River, NJ
Job DescriptionNew Jersey Life Real Estate Team
Elevate Your Real Estate Career with the New Jersey Life Real Estate Team.
We're not a typical real estate team - and we don't attract typical agents.
At New Jersey Life, we combine high-quality inbound opportunities, coaching, accountability, and systems within a culture that pushes you to level up. If you're serious about growing your business, you'll thrive here.
Why Agents Choose Us
A flood of quality leads
Zillow Flex, PPC, database, and sign calls. You won't struggle for business.
Leadership that actually shows up
Real coaching. Real accountability. Real support. No fluff.
A system that builds top producers
Daily expectations, weekly training, and clear standards that make you sharper and more confident.
Streamlined operations
Our support team handles backend tasks so you can focus on income-generating activities.
Who Thrives Here
- Full-time agents
- Strong communicators
- People-oriented professionals
- Coachable and motivated individuals
- Those who take ownership and show up consistently
If you're looking to dabble, this isn't the right environment.
What You'll Do
- Follow up quickly and consistently
- Host buyer and seller consultations
- Show homes, write offers, negotiate
- Attend coaching and training
- Host open houses
- Build lasting client relationships
- Utilize team systems to grow your pipeline
Qualifications
- Active NJ Real Estate License
- Communication skills
- Tech-friendly
- Coachable, motivated
- Organized and consistent
- Full-time availability
Job Type:
Full-time
Pay:
$68,226.91 - $243,000 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental Pay Types:
Bonus pay
Commission pay
$68.2k-243k yearly 14d ago
Fraud Agent I
TDI 4.1
Agent job in Mount Laurel, NJ
Hours:
40
Pay Details:
$23.25 - $30.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crimes & Fraud Mgmt
Job Description:
The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the Fraud group. This role is generally responsible for minimizing losses to customers and the Bank and contributing to the management of adverse impacts and reputational risks as part of the resolution and recovery process.
Depth & Scope:
Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
Requires working knowledge and skills in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
Gathers and analyzes data to identify and solve problems, escalates as appropriate
Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
Generally interacts with internal customers/partners for functions performed and/or external customers
May provide process/policy guidance to others (e.g. within team, internal partners)
Focus of work spans from daily, weekly to monthly activities
Requires working knowledge in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
Requires solid knowledge of the business unit/operational functions as well as regulatory issues/requirements for jurisdictions supported
Education & Experience:
High School diploma required; Undergraduate degree preferred
1+ years relevant experience
Working knowledge of transactions, products, services, systems and processes of line of business and regulatory issues/requirements
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work successfully as a member of a team and independently
Ability to pay high attention to details
Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion
Customer Accountabilities:
Processes/investigates/adjudicates/detects assigned claim fraud files and conducts effective analysis and/or investigation of fraud claims/disputes to minimize financial loss to the Bank
Completes appropriate analysis/re-presentment/judgment adhering to respective rules and regulations within appropriate timelines as required
Utilizes a variety of analytical techniques and systems to analyze trends and makes informed decisions concerning claims
Allocates losses and evaluates potentially unusual and/or questionable account activity to deem fraudulent or not by utilizing a variety of analytical techniques and different systems
Provides in-depth analysis/detection of claims/fraud patterns that are a result of account take overs, identities theft or customers who are being impersonated. These can be transactions that were done online, or in branch
Evaluates/analyses/investigates potentially suspicious and/or questionable account activity and will escalate for further investigation and due diligence as required
Assists business partners with questions when losses are attributed to their cost centers and/or provides procedural guidance
Provides guidance to partners on how to protect customers and the Bank against fraud
Acts as deep specialist/expert within defined area and be a key resource to the Analysts and Agents and other partner solution employees and provides well founded recommendations and/or solutions to business partners
Shareholder Accountabilities:
Prioritizes and manages own workload to meet SLA requirements for service and productivity
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
Understands and applies operating policies and procedures
Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
Escalates non-standard or high risk activities as necessary
Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices
Completes investigations - reports/escalates risk issues or process gaps identified
Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
Ensures necessary due diligence to support the accuracy of all transactions/activities
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Be knowledgeable of and complies with Bank Code of Conduct
Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand champion for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$23.3-30.8 hourly Auto-Apply 2d ago
Specialized Travel Consultant
Amex 3.8
Agent job in New Brunswick, NJ
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
Advise and arrange travel for VIP corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday.
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
$46.2k-85.8k yearly Auto-Apply 5d ago
Specialized Travel Consultant
Theconnect
Agent job in New Brunswick, NJ
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
Advise and arrange travel for VIP corporate business customers (both individuals and groups)
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday.
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
$46.2k-85.8k yearly Auto-Apply 5d ago
Real Estate Showing Agent
Showami
Agent job in Lakewood, NJ
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Lakewood and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Lakewood area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in New Jersey.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
$86k-116k yearly est. Auto-Apply 60d+ ago
Real Estate Sales Agent
Luminance Realty
Agent job in Edison, NJ
Job Description
Are you ready to make that major move in your career? Prepare yourself for an incredible opportunity with Luminance Realty.
At Luminance Realty, we're far from your typical real estate brokerage. We're focused on execution and excellence. Our purpose? Providing exceptional service and extraordinary outcomes for every client we serve. We believe wholeheartedly in collaboration, innovation, and complete commitment - creating a culture where growth and development are always at the forefront.
What You'll Experience at Luminance Realty:
Premium marketing resources and dedicated sales coaching. Our mentors and leadership team support you through every transaction.
A collaborative and team oriented environment where success is celebrated by all.
Consistent one-on-one coaching sessions. Partnering directly with our team leadership will dramatically accelerate your professional development.
Is This Your Perfect Match?
Are you committed to launching a fulfilling career rather than just clocking in at another job? We're searching for ambitious, high-energy professionals for full-time agent opportunities.
Do you genuinely love working with people and find satisfaction in serving them? If connecting with others energizes you, you'll excel in this position.
Are you drawn to collaborative environments where your contributions make a real difference? We need individuals with determination, enthusiasm, adaptability, and an unrelenting drive to succeed.
What You'll Do as a Real Estate Sales Agent:
Maintain ongoing communication with clients to increase transaction volume.
Build meaningful relationships that truly connect with clients, leading to expanded business opportunities.
Conduct consultations with prospective buyers and sellers to discover their ideal property requirements, then present homes that align with their needs.
Coordinate dynamic open house events to showcase our property listings.
Manage transactions from start to finish, guaranteeing seamless and efficient closings.
Develop lead generation strategies to create new client relationships.
Become the neighborhood authority - master local market knowledge and community details, providing confident responses about properties, comparable sales, and area amenities.
Real Estate Sales Agent Requirements:
Minimum of 5 sales per year as a licensed real estate sales agent.
Comfortable leveraging technology and digital tools.
Strong capabilities in communication, negotiation, and relationship building.
Self-starter with goal-oriented focus.
Superior organizational and time management abilities.
Valid Real Estate License is mandatory.
At Luminance Realty, we're not just maintaining momentum; we're accelerating our expansion while others retreat in today's market. Come be part of this thrilling opportunity, and let's reach new heights together!
Job Type:
Full-time
Pay:
$48,226.91 - $196,492.21 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
$48.2k-196.5k yearly 1d ago
Customer Service Agent
DSV Road Transport 4.5
Agent job in Carteret, NJ
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Carteret, Salt Meadow Rd
Division: Solutions
Job Posting Title: Customer Service Agent - 105880
Time Type: Full Time
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Must have a high school diploma or general education degree (GED).
* 1 year experience in Customer Service-related capacity
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
* N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner.
* Ability to perform duties with minimal supervision or guidance.
* Ability to multi-task
* Effective communication skills
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
* 1-3 years warehouse/logistics support experience
* 2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
For this position, the expected base pay range is $19- $21 hourly. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$19-21 hourly Easy Apply 10d ago
Customer Success Representative
Cornerstone Building Brands
Agent job in North Brunswick, NJ
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.
Job Description
As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.
This is a hybrid role based out of our North Brunswick, NJ plant requiring 2 days in the office per week.
DUTIES AND RESPONSIBILITIES
Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes
Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction
Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate
Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution
Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries
Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration
Escalation Management: Promptly engage Team Leads when appropriate to ensure escalated issues are promptly addressed
Training: Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals
Continuous Improvement: Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows.
Qualifications
Education: High School Diploma or equivalent required; bachelor's degree is a plus
Experience: 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry
Industry Knowledge: Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments
Skills: Strong problem-solving, negotiation, and communication skills are essential
Technical Proficiency: Proficient in telecom software; Microsoft Office applications including Word, Excel, and PowerPoint
Time Management: Solid time management skills with the ability to prioritize multiple responsibilities effectively
Interpersonal Skills: Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
Adaptability and Flexibility: Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
Resilience: Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
Learning Agility: Be willing to adapt to new processes, technologies, and ways of thinking
Collaboration and Teamwork: Collaborate with colleagues, share insights, and work together to achieve common goals
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
$36k-57k yearly est. 20d ago
Wholesale Customer Support
BNL Enterprises
Agent job in Marlboro, NJ
BNL Enterprises, Inc. is a nationally recognized leader in the field of professional photo finishing for professional School and Sports photographers. We are in search of a highly motivated, enthusiastic individual looking to work in a fast-paced environment to join our customer service team.
Located in Marlboro, NJ, the position is available for seasonal work, with evaluation for permanent employment. The candidate should be a person who is self-motivated, detail-oriented, energetic and looking to work for a great company.
We are seeking a customer service professional to support incoming calls from our wholesale print partners as well as review and enter incoming jobs into our proprietary ERP software.
The position will require strong phone communication skills as well as strong typing skills.
Skills and Qualifications include:
Strong attention to detail
Experience and general knowledge of Microsoft Windows software and computers
Ability to critically think through assigned tasks
Well organized
Ability to problem solve
Excellent communication skills
The position requires overtime in the fall months.
Current openings are seasonal (Sept - Dec) with evaluation for possible permanent employment.
$36k-48k yearly est. 60d+ ago
Fraud Agent I
TD Bank 4.5
Agent job in Mount Laurel, NJ
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Financial Crimes & Fraud Mgmt
**Job Description:**
The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the Fraud group. This role is generally responsible for minimizing losses to customers and the Bank and contributing to the management of adverse impacts and reputational risks as part of the resolution and recovery process.
**Depth & Scope:**
+ Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions
+ Requires working knowledge and skills in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
+ Gathers and analyzes data to identify and solve problems, escalates as appropriate
+ Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines
+ Generally interacts with internal customers/partners for functions performed and/or external customers
+ May provide process/policy guidance to others (e.g. within team, internal partners)
+ Focus of work spans from daily, weekly to monthly activities
+ Requires working knowledge in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
+ Requires solid knowledge of the business unit/operational functions as well as regulatory issues/requirements for jurisdictions supported
**Education & Experience:**
+ High School diploma required; Undergraduate degree preferred
+ 1+ years relevant experience
+ Working knowledge of transactions, products, services, systems and processes of line of business and regulatory issues/requirements
+ Skill in using computer applications including MS Office
+ Ability to communicate effectively in both oral and written form
+ Ability to work successfully as a member of a team and independently
+ Ability to pay high attention to details
+ Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
+ Ability to handle confidential information with discretion
**Customer Accountabilities:**
+ Processes/investigates/adjudicates/detects assigned claim fraud files and conducts effective analysis and/or investigation of fraud claims/disputes to minimize financial loss to the Bank
+ Completes appropriate analysis/re-presentment/judgment adhering to respective rules and regulations within appropriate timelines as required
+ Utilizes a variety of analytical techniques and systems to analyze trends and makes informed decisions concerning claims
+ Allocates losses and evaluates potentially unusual and/or questionable account activity to deem fraudulent or not by utilizing a variety of analytical techniques and different systems
+ Provides in-depth analysis/detection of claims/fraud patterns that are a result of account take overs, identities theft or customers who are being impersonated. These can be transactions that were done online, or in branch
+ Evaluates/analyses/investigates potentially suspicious and/or questionable account activity and will escalate for further investigation and due diligence as required
+ Assists business partners with questions when losses are attributed to their cost centers and/or provides procedural guidance
+ Provides guidance to partners on how to protect customers and the Bank against fraud
+ Acts as deep specialist/expert within defined area and be a key resource to the Analysts and Agents and other partner solution employees and provides well founded recommendations and/or solutions to business partners
**Shareholder Accountabilities:**
+ Prioritizes and manages own workload to meet SLA requirements for service and productivity
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
+ Understands and applies operating policies and procedures
+ Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
+ Escalates non-standard or high risk activities as necessary
+ Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
+ May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
+ Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices
+ Completes investigations - reports/escalates risk issues or process gaps identified
+ Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
+ Ensures necessary due diligence to support the accuracy of all transactions/activities
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
+ Be knowledgeable of and complies with Bank Code of Conduct
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
+ Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand champion for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$23.3-30.8 hourly 1d ago
Call Center Agent (Client Experience & Inside Sales)
Arrow Pest Control
Agent job in Morganville, NJ
Job DescriptionSalary: $20 - $24 Hourly DOE
Call Center Agent (Client Experience & Inside Sales)
Schedule: MonFri 8:00 AM5:00 PM Occasional Sat 8:00 AM12:00 PM (Remote)
Arrow Pest Control is seeking an experienced Call Center Agent to join our Client Experience Division. This role focuses on customer service, appointment scheduling, inside sales, and client retention for a fast-paced service company. If you have strong communication skills, enjoy helping customers, and want to be part of a supportive team environment, this role may be the perfect fit.
Compensation
Starting Pay: $20$24 per hour, based on experience
Additional earning potential through monthly commission and performance bonuses
Benefits
Health, Dental & Vision Insurance
Long-Term Disability
Company-Paid Life Insurance
401(k) with Company Match
Paid Training
Growth opportunities within a family-owned company
Responsibilities
Answer inbound customer calls with professionalism and accuracy
Schedule pest control services and coordinate with field technicians
Conduct outbound follow-up calls and service reminders
Support inside sales by identifying customer needs and recommending service programs
Maintain detailed notes and data in CRM systems
Assist with client retention and proactive outreach
Work collaboratively with the Customer Experience and Operations teams
Deliver exceptional service that aligns with the company'sCore Values
Qualifications
Minimum 2 years of call center experience required
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
High attention to detail and accuracy
Positive, team-oriented attitude
High School Diploma or equivalent (required)
Experience in a service-based company preferred
Bilingual candidates are a plus
Why Work With Us?
Arrow Pest Control is a family-owned New Jersey company with over 50 years of service. Our team is built on strong values We Do The Work, Lead By Example, Always Safety First, Always Be Present, We Are All Brand Ambassadors, and We Are Pioneers. We provide a supportive environment where team members grow, succeed, and make a meaningful impact on our clients.
Work Location
Morganville, NJ On-site
(Occasional remote Saturday hours 8:00 AM12:00 PM)
How to Apply
Apply directly through Indeed with your resume. Qualified applicants will be contacted to schedule an interview.
$20-24 hourly 23d ago
CPC Customer Support
Datavant
Agent job in Trenton, NJ
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$36k-48k yearly est. 1d ago
Call Center Agent
Abacus Dermatology Manage
Agent job in Toms River, NJ
We are seeking a Call Center Agent to join our team!
We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service information for our practice.
Responsibilities include (but not limited to):
Handle customer inquiries in a polite and firm manner
Help deescalate issues and incoming grievances
Provide information about the products and services the practice provides
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions and as needed
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask putting patients and clients as a priority
Positive and professional demeanor with a willing attitude
Excellent written and verbal communication skills
Monday- Thursday 11:00am-7:00pm and Friday 9:30am-5:30pm.
$29k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Agent
BNL School Pictures
Agent job in Marlboro, NJ
BNL School Pictures is a family owned photography business that offers high-quality products and services to its customers and strives to be on the forefront in technical innovation and personal service. BNL School Pictures is subsidiary of BNL Enterprises, Inc. Our products and services to include elementary & middle schools portraits, yearbook photography, undergraduates, sports teams, social functions and studio photography.
This position is on site in Marlboro, NJ. Working hours are either 8am-4pm or 9am-5pm.
The Customer Service Representative will provide administrative, product and customer service support to our schools, students, and company staff.
Responsibilities:
Answering of Customer Support department phone lines, in order to answer customer questions, and do problem research and resolution of customer concerns.
Perform data entry into company software programs, in order to assist customers in placing orders.
Complete filing tasks to assist in keeping track of customer orders.
Place customer orders that are called in over the phone.
Other duties as assigned.
Skills and Qualifications:
Strong attention to detail and service is a priority.
Experience with Windows-based software including Word and Excel.
Experience in handling a large call volume in a fast paced environment.
Must be well organized
Previous customer service experience a plus.
Position has full time hours while during the school year.
$28k-36k yearly est. 60d+ ago
Automotive Parts Customer Service Agent
Burns Honda 4.2
Agent job in Marlton, NJ
Job DescriptionAutomotive Parts Customer Service Agent
We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care.
Schedule
Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day.
Responsibilities
Respond promptly and professionally to customer support tickets and phone calls
Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests
Process and bill orders daily through our online systems
Review and verify VINs to ensure proper part fitment before processing orders
Maintain accurate records of all orders, payments, and refunds
Coordinate with warehouse and shipping teams to resolve issues efficiently
Clearly explain company policies on returns, restocking fees, warranties, and shipping
Manage multiple tasks at once while maintaining attention to detail
Keep a positive, professional, and courteous tone with every customer
Requirements
Strong communication skills, both written and verbal
Top-tier computer and typing proficiency - fast, accurate, and confident
Experience in automotive parts, online retail, or dealership operations preferred
Ability to work independently in a fast-paced, detail-oriented environment
Dependable, organized, and driven to complete each task correctly
High School Diploma or GED required
Must maintain a professional demeanor and team-focused attitude
Benefits
Competitive pay
Medical benefits
Employee discounts on vehicle purchases, parts, and service
Paid time off
Comprehensive training and manufacturer support
Recognition programs and advancement opportunities
Why Work With Us
At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence.
We are an Equal Opportunity Employer. We maintain a drug-free workplace.
We'd love to talk with you - apply today and become part of our online success story!
Submit to and successfully complete MVR, background check, and pre-employment drug test
$28k-32k yearly est. 12d ago
Customer Experience Rep
Heraeus Holding
Agent job in Yardley, PA
Permanent About Heraeus Medical Restore mobility from severe osteoarthritis or bone disease? Improving surgical outcomes with bone cement? Heraeus Medical offers advanced solutions from orthopedics to infection management. Excellent quality drives us and brings joy back - into the lives of patients and into your work. What about you? Play in the top league of medical technology at Heraeus Medical.
Heraeus Medical, headquartered in Wehrheim (Germany), is an Operating Company of the Heraeus Group. The Technology Group delivers world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, Heraeus employs around 15,200 employees in 40 countries.
The following challenges await you:
* Become the subject matter expert in SAP, order-to-cash process, and order fulfillment.
* Provides exceptional service, making every customer interaction a priority.
* Responsible for answering phones and greeting callers and customers courteously and professionally, following defined processes and guidelines.
* Processes and monitors orders submitted by phone, fax, or email.
* Maintain highest standards for order accuracy, order fulfillment, and order confirmation.
* Responds with urgency, tact, and authenticity to customer calls, emails, and inquiries.
* Ensures coordination and continuity with warehouse, following up on all orders placed to ensure proper and timely fulfillment and delivery. Follows standard operations procedures/protocols.
* Responds to customer service requests such as pricing inquiries, product availability, inventory levels, order completion, tracking shipments, order history, or any other customer concern.
* Prepares and distributes customer invoices as required - email, print, etc.
* Serves as business partner and helps coordinate activities with other related functions to ensure urgency regarding customer setup and order readiness.
* Processes returns as necessary, including alignment of activities across multiple functions, and schedules pick up from customer and return to warehouse.
* Processes and tracks demo and sample orders for sales representatives.
* Facilitates inventory transfers and movements, between accounts or storage locations.
* Builds positive relationships and an arena of trust with sales leaders, sales agents, accounts receivable, and customer-facing business partners (i.e.. purchasing managers, accounts payable).
Your Profile:
* High School diploma; Certificate/degree from college/university or technical school a plus
* 3-5 years of Customer Service experience
* 3-5 years of Medical Device/Bio-Tech/Healthcare experience
* Excellent communication skills - oral, written, interpersonal
* SAP experience a must.
* Exhibit a high level of motivation and initiative, enthusiasm, and willingness to learn
* Ability to meet deadlines
* Strong Customer Service orientation
Curious? Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at ****************
Any further questions?
If you need any assistance or have questions, please contact ***************************** or visit our website at jobs.heraeus.com.
ReqID: 58623
The average agent in Lakewood, NJ earns between $23,000 and $101,000 annually. This compares to the national average agent range of $19,000 to $72,000.