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Agent jobs in Las Cruces, NM - 217 jobs

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  • Route Service Representative

    American Linen Supply of New Mexico, Inc.

    Agent job in Las Cruces, NM

    Deliver Uniforms, Linens, Dust Control & Facilities Service Products to customers while introducing new products to existing and potential customers/
    $24k-34k yearly est. 4d ago
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  • Call Center Agent TPV

    Answernet 4.2company rating

    Agent job in El Paso, TX

    Job Type: Full-Time and Part-Time Hours:- 11 AM - 7 PM Flexible Salary: $12.75 AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Key Responsibilities: • Engage with customers and clients, ensuring a positive and professional demeanor at all times. • Address a variety of inquiries, including but not limited to authorization requests for telephone, energy, and other services • Ensure compliance with all procedural, legal, and regulatory requirements throughout customer interactions. • Maintain an organized and efficient workflow to meet service level expectations. • Deliver exceptional customer service while handling both inbound and outbound interactions. This role is ideal for individuals who thrive in a dynamic, customer-focused environment, and have a passion for creating meaningful customer experiences. Essential Job Functions Customer Experience: • Handle a variety of inbound customer service calls, efficiently building rapport with customers through empathy, active listening, acknowledgment, and accurate information sharing. • Interact professionally, respectfully, and energetically to address and resolve customer inquiries effectively. • Leverage available resources as needed to resolve issues, demonstrating ownership and accountability in all interactions. Relationship Building: • Work independently and collaboratively as part of a team, actively engaging with teammates to achieve shared goals. • Foster a supportive work environment through knowledge sharing and cooperative problem-solving. Communication: • Exhibit exceptional verbal and written communication skills when working with internal and external partners. • Simplify complex topics, explaining them in clear and concise terms. • Remain calm and effective under pressure, navigating ambiguity with adaptability and professionalism. • Regularly provide and receive constructive feedback, and proactively report and document issues with detailed descriptions and examples. Working Conditions / Physical Requirements: • Maintain a quiet, distraction-free home office environment, simulating a professional office setting. • Workspace: should provide a dedicated area separated from others while working. • This job requires sitting for the majority of the workday. • Flexibility to work various shifts, including days, evenings, and weekends, as needed. Equipment and Internet Requirements: • Employees are responsible for providing and maintaining their own equipment, which must meet the following specifications: • Personal computer running Windows 8 or newer. • Minimum of 8 GB RAM and an Intel Core i3 processor or newer. • Internet connection must be DSL or cable (satellite or wireless ISPs are not acceptable) with a minimum speed of 40 Mbps download and 10 Mbps upload. • A wired connection directly to the modem/router is required (ethernet cord required). • A noise-canceling headset for clear communication • Webcam connected to computer Software Requirements: • Google Chrome web browser. • Microsoft Office Suite (Word, Excel, PowerPoint). • Reliable email provider with sufficient storage capacity for large files. • Current and updated antivirus software. Minimum Qualifications: • At least 1 year of customer service experience in an inbound or outbound call center is preferred. • Ability to commit to working a minimum of 20 hours per week. • Dedicated workspace free from background noise and distractions (e.g., children, pets, TV). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $12.8 hourly 6d ago
  • Member Agent

    White Sands Federal Credit Union 3.3company rating

    Agent job in Las Cruces, NM

    Summary Description This position is an ambassador for the credit union with the overall purpose of providing quality and efficiency to members, preferably through digital or electronic means. Responsible for conducting teller transactions, opening new accounts, and for the sales and services of all credit union products and services. Essential Duties Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions into bank records via an online terminal Cash checks and pays money from savings and checking accounts upon verification of signatures and members' account balances Process and post various loan payments Prepares and complies with information to open new accounts; ensures signature cards are complete Maintain knowledge of deposit accounts, including IRAs Obtain member information necessary to send bank wires Initiate ACH debit and credit transactions Evaluates the needs of potential members and offer appropriate financial products and services Troubleshoots and resolves member and internal inquiries in a timely, professional, and accurate manner; advises members of issue status and suggests resolution on account disputes and other account activity Promote and offer products and services to current and potential members Constantly look for ways to improve processes that will improve the member experience and communicate those ideas to management Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA), Patriot Act, Office of Foreign Assets Control (OFAC), and robbery procedures Knowledge of regulations and compliance as it applies to member service and loans Knowledge of credit union security procedures; immediately notifies department manager of any irregularities Performs additional duties as directed by the Assistant Manager or chain-of-command thereof Requirements Education/Experience High School Graduate or Equivalent Two (2) years of lending experience, financial institution preferred Four (4) years of financial institution sales experience and/or Call Center experience OR five (5) years of non-financial institution experience and/or Call Center Tests/Certificates/Licenses A simulated skills assessment test may be administered Skills/Competencies Personal computer knowledge; skills in using MS Word, Excel, and PowerPoint Ability to calculate figures and amounts (electronically and manually) such as, but not limited to interest, dividends, and percentages, and apply concepts of basic mathematics Ability to maintain the confidentiality of work and/or information Ability to interpret, adapt, and apply credit union/job/general guidelines and procedures Excellent public speaking, verbal, and/or written communication skills (in-person, by telephone, and/or other communication methods currently being utilized) Self-motivated and team-oriented qualities Conduct yourself in a professional and mature manner Ability to proofread and edit accurately Ability to organize, prioritize and work well under pressure Ability to maintain a high degree of accuracy Flexible work and /or travel hours Electronic storage and retrieval Office electronics (printers, scanners, calculators, fax and copiers) Ability to solve problems and make decisions, using logic and analytical skills Ability to recognize cross-selling opportunities Reliable transportation to travel to a branch office Working knowledge of credit union products and services Physical Demands/Work Environment Constantly required to talk and hear Constantly required to use close vision, and ability to focus Frequently required to sit; to use hands to finger, handle or feel Occasionally required to lift or move up to 25-50 lbs. Occasionally required to stand and walk; to reach outward/above shoulders; to stoop kneel, crouch, or crawl Occasionally required to work outdoors Occasionally required to use distance vision, peripheral vision, and depth perception Moderate noise level working environment Salary Description 16.50/hr
    $22k-26k yearly est. 60d+ ago
  • Customer Rep/Station Attendant

    Tornado Bus Company 3.9company rating

    Agent job in El Paso, TX

    Job Description Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES: Provide an exceptional customer experience. Call customers to advise about changes or cancellations of scheduled runs. Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service. Responsible for cash management and compliance. Operates cash register and/or credit card equipment. Sells and processes ticket orders via telephone, internet, and over the counter. Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box. Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see. Assist customers with luggage ID tag and transfer to luggage compartment. Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay. Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins) Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles Assist with cleanliness of Driver dorms (certain locations) Other duties assigned by Manager EXPERIENCE: 2 years of job-related experience Bilingual (English/Spanish) PHYSICAL DEMANDS: Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly. We offer benefits: Medical Insurance Dental Insurance Vision Insurnace Life Insurance Aflac 401k And many more!!!!!!!
    $34k-52k yearly est. 7d ago
  • Real Estate Showing Agent

    Showami

    Agent job in Las Cruces, NM

    Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Las Cruces and surrounding areas to assist with various real estate tasks. Requirements: You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Las Cruces area. You must be able to show homes using an electronic lockbox Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown. You can apply for this job if you meet the above requirements. Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in New Mexico. To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable) If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed. Respond to this job posting to get more information.
    $69k-106k yearly est. Auto-Apply 60d+ ago
  • Armed Protection Agent

    Zona Facta Collective

    Agent job in El Paso, TX

    Job Title: Level III Armed Security Agent - ATM Technician Protection Employment Type: 1099 Independent Contractor Zona Facta Collective is seeking qualified Level III Armed Security Agents for multiple security assignments across Texas. We have an immediate opening to support our ATM Technician Security Contract in the greater El Paso region. Agents will be responsible for escorting ATM technicians and ensuring they can safely and efficiently perform required service tasks without disruption. Job Summary The Armed Security Agent will provide protective support to ATM technicians responsible servicing ATM machines. This position requires strong situational awareness, professionalism, and adherence to all safety and security protocols to ensure the safety of employees, clients, and assets. Key Responsibilities Escort and protect designated ATM technicians during service and repairs. Maintain high situational awareness and follow all safety and security procedures. Observe, identify, and report suspicious or potentially threatening behavior immediately. Coordinate with technicians regarding routes, scheduling, and safety updates. Maintain a professional demeanor, clear communication, and strict confidentiality at all times. Position Requirements Current Texas Level III Commissioned Security Officer License (Required) Ability to pass a criminal background check Ability to pass a drug screening Reliable personal transportation (moderate travel required) Must provide personal equipment, including: Duty pistol with two additional magazines Duty belt with Level 3 holster Black body armor Required uniform: Zona Facta black uniform shirt (provided) Black tactical pants No body cameras or tasers authorized Prior military or law enforcement experience preferred (exceptions may be made for exceptional candidates) Scheduling 7 days per week, schedule based on client needs Must be available for the full duration of ellected shifts Punctuality, dependability, and standby readiness are mandatory Additional Information This is a 1099 Independent Contractor role Only licensed Level III Armed Security Officers will be considered Successful performance may result in opportunities for additional contracts statewide About Zona Facta Collective Zona Facta Collective is a veteran- and law enforcement-led security organization committed to operational excellence, professional integrity, and mission-driven service. We prioritize the safety, success, and growth of our agents through leadership grounded in real-world experience and high standards of performance. Thank you, Zona Facta Collective Leadership
    $27k-55k yearly est. 60d+ ago
  • Call Center Agent (Evenings)

    Onemci

    Agent job in Las Cruces, NM

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you'll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services. If you're a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently Resolve customer issues on the first call through effective problem-solving Research and retrieve information across systems to support customer needs Accurately document and process claims and inquiries Guide customers through options to find the best solutions Follow scripts, policies, and procedures while using your training and resources Maintain confidentiality and handle personal information with care Escalate complex issues to the appropriate team members Stay current by attending training sessions and reviewing updates Adhere to attendance and scheduling expectations CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications 18 years of age or older High school diploma or equivalent Strong written and verbal communication skills Typing speed of at least 20 WPM Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Familiarity with Windows operating systems Dependable with excellent attendance and punctuality Skilled in troubleshooting and resolving customer concerns Customer-focused, empathetic, and patient Able to multitask, stay organized, and work independently Team-oriented with a passion for helping others Comfortable in a fast-paced, dynamic environment COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $23k-34k yearly est. Auto-Apply 60d+ ago
  • Reservationist

    MV Transit

    Agent job in El Paso, TX

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * Strong computer & customer service skills in a fast-paced environment. * Data entry experience and general knowledge of windows-based computer system and Microsoft Office. * Experience in para-transit scheduling systems, preferred. * Ability to read, write, and speak clearly the English language. Good knowledge of Spanish required, able to use multi-line phone systems and handle multiple tasks concurrently. Excellent verbal and communication skills in both English and Spanish. * Able to work in a fast-paced environment. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
    $25k-33k yearly est. Auto-Apply 11d ago
  • Freight Forwarding Operations and Customer Service Agent

    DP World 4.7company rating

    Agent job in El Paso, TX

    We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES Manage file creation and all services associated with freight forwarding and logistics Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service Graduate in any field Freight Forwarding experience is mandatory Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future. ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #LI-HE2 #LI-Hybrid
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Insurance Sales Producer

    Martha Sanchez-Farmers Insurance Agency

    Agent job in Las Cruces, NM

    Job Description Are you looking to grow? So are we! Martha Sanchez-Farmers Insurance Agency in LAS CRUCES, New Mexico, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Producer / LSP. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Hands on Training Paid Time Off (PTO) Flexible Schedule Responsibilities Meet new business production goals and objectives as established. Develop insurance quotes, make sales presentations, and close sales. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc. Process customer policy change requests. Handle all incoming claim calls from customers and follow-up. Prospecting and generating new business through leads & referral sources. Generating insurance quotes. Provide exceptional customer service and support. Cold call, direct email and perform other lead generation activities. Requirements Confident, self-starter who works well independently. Career minded vision. Follow through and exceed current and prospective client expectations. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required.
    $33k-73k yearly est. 6d ago
  • Real Estate Agent | Build Your Business With Us

    JPAR Ready

    Agent job in El Paso, TX

    Job Description Keep 100% of Your Commission. Grow With Real Support. Thinking about a move or just getting started? At JPAR Real Estate, agents keep 100% of their commission with a low flat transaction fee, plus the training, tools, and support to actually grow. Most agents don't realize how much they're giving up at their current brokerage. Apply to see your personal Commission Savings Report. Why Agents Move to JPAR 100% commission with one of the lowest caps in the industry Real training, mentorship & coaching (not just promises) Modern tech, marketing tools & systems included Freedom to run your business your way with support when you need it Strong national brand with local leadership What You'll Do Represent buyers and sellers Build and grow your own client base Use JPAR tools to streamline transactions and marketing Who This Is For Licensed real estate agents (new or experienced) Agents who want to earn more and keep more Self-motivated professionals open to better systems Compensation Commission-based Agents keep 100% of their commission Flat transaction fee with a low cap Apply today to see what switching (or starting) at JPAR could mean for your income.
    $67k-102k yearly est. 7d ago
  • Defense & Government Travel Consultant II (experienced) Onsite Fort Bliss-Texas

    for A at Cwt

    Agent job in Fort Bliss, TX

    Defense & Government Travel Consultant II (experienced) Onsite Fort Bliss-Texas - (230000PL) Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is “yes”, we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure business travel experience. Be at the heart of our business As a travel counselor, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. And as part of the Traveler Experience Defense & Government organization, you'll be at the forefront of providing that exceptional experience. Beyond making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation Ensure reservations are built according to client standards and preferences Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date Sound exciting? Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our “people first” ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65+ year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. #LI-onsite Qualifications Let's grow together The defense & government travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. If you're looking to learn and grow in your career on the frontline of this exciting industry, we'll be there to support your journey and give you all the tools you need to excel.The experience and attributes we're looking for in new team members include: 3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry) Advanced knowledge of GDS (Sabre) A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too. Good verbal and written communication skills Strong teamwork skills A positive, “can do” attitude. Willingness to learn and grow! CWT accepts Military experience/certifications as a substitute for some requirements.What's in it for you?There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: Hands-on paid training Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year Both on-site and home-based positions available Flexible working options: Full-time, part-time, nights and weekends Medical/dental/vision Employee discounts and supplier incentives Employee Assistance Program & Employee Resource Groups Salary Range between USD 46.000 - 47000 yearly Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review.To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations.CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. Primary Location: Fort BlissWork Arrangement: Office - ClientEmployment type: StandardJob Family: Travel CounselorScope: RegionalTravel: NoShift: Day JobOrganization: TX_Military & GovernmentExperience Level: 3 to 5 years Job Posting: Nov 18, 2025
    $38k-62k yearly est. Auto-Apply 17h ago
  • Defense & Government Travel Consultant II (experienced) Onsite Fort Bliss-Texas

    CWT Global

    Agent job in Fort Bliss, TX

    Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure business travel experience. Be at the heart of our business As a travel counselor, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. And as part of the Traveler Experience Defense & Government organization, you'll be at the forefront of providing that exceptional experience. Beyond making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date Sound exciting? Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. #LI-onsite Let's grow together The defense & government travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. If you're looking to learn and grow in your career on the frontline of this exciting industry, we'll be there to support your journey and give you all the tools you need to excel. The experience and attributes we're looking for in new team members include: * 3 or more years experience working as a Travel Consultant (or 5 years in other customer service industry) * Advanced knowledge of GDS (Sabre) * A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too. * Good verbal and written communication skills * Strong teamwork skills * A positive, "can do" attitude. * Willingness to learn and grow! * CWT accepts Military experience/certifications as a substitute for some requirements. What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training * Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions available * Flexible working options: Full-time, part-time, nights and weekends * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups * Salary Range between USD 46.000 - 47000 yearly Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
    $38k-62k yearly est. 60d+ ago
  • Personal Lines Sales Producer

    State Farm Insurance Sandra Serna A

    Agent job in El Paso, TX

    The Personal Lines Producer at Sandra Serna State Farm Insurance is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Build and develop customer relationships within our customer base and promote State Farm products including auto, home and life insurance. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Qualifications: Strong Bilingual Skills- English/Spanish Active Property and Casualty General Lines License (required) Possess a valid drivers license and a source of reliable transportation. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base. Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.
    $38k-84k yearly est. 16d ago
  • Call Center Agent TPV

    TPV LLC

    Agent job in El Paso, TX

    Job Description Job Type: Full-Time and Part-Time Hours:- 11 AM - 7 PM Flexible Salary: $12.75 About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Key Responsibilities: ● Engage with customers and clients, ensuring a positive and professional demeanor at all times. ● Address a variety of inquiries, including but not limited to authorization requests for telephone, energy, and other services ● Ensure compliance with all procedural, legal, and regulatory requirements throughout customer interactions. ● Maintain an organized and efficient workflow to meet service level expectations. ● Deliver exceptional customer service while handling both inbound and outbound interactions. This role is ideal for individuals who thrive in a dynamic, customer-focused environment, and have a passion for creating meaningful customer experiences. Essential Job Functions Customer Experience: ● Handle a variety of inbound customer service calls, efficiently building rapport with customers through empathy, active listening, acknowledgment, and accurate information sharing. ● Interact professionally, respectfully, and energetically to address and resolve customer inquiries effectively. ● Leverage available resources as needed to resolve issues, demonstrating ownership and accountability in all interactions. Relationship Building: ● Work independently and collaboratively as part of a team, actively engaging with teammates to achieve shared goals. ● Foster a supportive work environment through knowledge sharing and cooperative problem-solving. Communication: ● Exhibit exceptional verbal and written communication skills when working with internal and external partners. ● Simplify complex topics, explaining them in clear and concise terms. ● Remain calm and effective under pressure, navigating ambiguity with adaptability and professionalism. ● Regularly provide and receive constructive feedback, and proactively report and document issues with detailed descriptions and examples. Working Conditions / Physical Requirements: ● Maintain a quiet, distraction-free home office environment, simulating a professional office setting. ● Workspace: should provide a dedicated area separated from others while working. ● This job requires sitting for the majority of the workday. ● Flexibility to work various shifts, including days, evenings, and weekends, as needed. Equipment and Internet Requirements: ● Employees are responsible for providing and maintaining their own equipment, which must meet the following specifications: Personal computer running Windows 8 or newer. Minimum of 8 GB RAM and an Intel Core i3 processor or newer. Internet connection must be DSL or cable (satellite or wireless ISPs are not acceptable) with a minimum speed of 40 Mbps download and 10 Mbps upload. A wired connection directly to the modem/router is required (ethernet cord required). A noise-canceling headset for clear communication Webcam connected to computer Software Requirements: ● Google Chrome web browser. ● Microsoft Office Suite (Word, Excel, PowerPoint). ● Reliable email provider with sufficient storage capacity for large files. ● Current and updated antivirus software. Minimum Qualifications: ● At least 1 year of customer service experience in an inbound or outbound call center is preferred. ● Ability to commit to working a minimum of 20 hours per week. ● Dedicated workspace free from background noise and distractions (e.g., children, pets, TV).
    $12.8 hourly 3d ago
  • Member Agent

    White Sands Federal Credit Union 3.3company rating

    Agent job in Las Cruces, NM

    Summary Description This position is an ambassador for the credit union with the overall purpose of providing quality and efficiency to members, preferably through digital or electronic means. Responsible for conducting teller transactions, opening new accounts, and for the sales and services of all credit union products and services. Essential Duties * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions into bank records via an online terminal * Cash checks and pays money from savings and checking accounts upon verification of signatures and members' account balances * Process and post various loan payments * Prepares and complies with information to open new accounts; ensures signature cards are complete * Maintain knowledge of deposit accounts, including IRAs * Obtain member information necessary to send bank wires * Initiate ACH debit and credit transactions * Evaluates the needs of potential members and offer appropriate financial products and services * Troubleshoots and resolves member and internal inquiries in a timely, professional, and accurate manner; advises members of issue status and suggests resolution on account disputes and other account activity * Promote and offer products and services to current and potential members * Constantly look for ways to improve processes that will improve the member experience and communicate those ideas to management * Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA), Patriot Act, Office of Foreign Assets Control (OFAC), and robbery procedures * Knowledge of regulations and compliance as it applies to member service and loans * Knowledge of credit union security procedures; immediately notifies department manager of any irregularities * Performs additional duties as directed by the Assistant Manager or chain-of-command thereof Requirements Education/Experience * High School Graduate or Equivalent * Two (2) years of lending experience, financial institution preferred * Four (4) years of financial institution sales experience and/or Call Center experience OR five (5) years of non-financial institution experience and/or Call Center Tests/Certificates/Licenses * A simulated skills assessment test may be administered Skills/Competencies * Personal computer knowledge; skills in using MS Word, Excel, and PowerPoint * Ability to calculate figures and amounts (electronically and manually) such as, but not limited to interest, dividends, and percentages, and apply concepts of basic mathematics * Ability to maintain the confidentiality of work and/or information * Ability to interpret, adapt, and apply credit union/job/general guidelines and procedures * Excellent public speaking, verbal, and/or written communication skills (in-person, by telephone, and/or other communication methods currently being utilized) * Self-motivated and team-oriented qualities * Conduct yourself in a professional and mature manner * Ability to proofread and edit accurately * Ability to organize, prioritize and work well under pressure * Ability to maintain a high degree of accuracy * Flexible work and /or travel hours * Electronic storage and retrieval * Office electronics (printers, scanners, calculators, fax and copiers) * Ability to solve problems and make decisions, using logic and analytical skills * Ability to recognize cross-selling opportunities * Reliable transportation to travel to a branch office * Working knowledge of credit union products and services Physical Demands/Work Environment * Constantly required to talk and hear * Constantly required to use close vision, and ability to focus * Frequently required to sit; to use hands to finger, handle or feel * Occasionally required to lift or move up to 25-50 lbs. * Occasionally required to stand and walk; to reach outward/above shoulders; to stoop kneel, crouch, or crawl * Occasionally required to work outdoors * Occasionally required to use distance vision, peripheral vision, and depth perception * Moderate noise level working environment Salary Description 16.50/hr
    $22k-26k yearly est. 36d ago
  • Call Center Agent (Evenings)

    Onemci

    Agent job in Las Cruces, NM

    LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Hourly + Bonus APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you'll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services. If you're a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently Resolve customer issues on the first call through effective problem-solving Research and retrieve information across systems to support customer needs Accurately document and process claims and inquiries Guide customers through options to find the best solutions Follow scripts, policies, and procedures while using your training and resources Maintain confidentiality and handle personal information with care Escalate complex issues to the appropriate team members Stay current by attending training sessions and reviewing updates Adhere to attendance and scheduling expectations CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications 18 years of age or older High school diploma or equivalent Strong written and verbal communication skills Typing speed of at least 20 WPM Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Familiarity with Windows operating systems Dependable with excellent attendance and punctuality Skilled in troubleshooting and resolving customer concerns Customer-focused, empathetic, and patient Able to multitask, stay organized, and work independently Team-oriented with a passion for helping others Comfortable in a fast-paced, dynamic environment CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $23k-34k yearly est. Auto-Apply 60d+ ago
  • Armed Protection Agent

    Zona Facta Collective

    Agent job in Canutillo, TX

    Job DescriptionSalary: $22.50 Job Title: Level III Armed Security Agent ATM Technician Protection Employment Type: 1099 Independent Contractor Zona Facta Collective is seeking qualified Level III Armed Security Agents for multiple security assignments across Texas. We have an immediate opening to support our ATM Technician Security Contract in the greater El Paso region. Agents will be responsible for escorting ATM technicians and ensuring they can safely and efficiently perform required service tasks without disruption. Job Summary The Armed Security Agent will provide protective support to ATM technicians responsible servicing ATM machines. This position requires strong situational awareness, professionalism, and adherence to all safety and security protocols to ensure the safety of employees, clients, and assets. Key Responsibilities Escort and protect designated ATM technicians during service and repairs. Maintain high situational awareness and follow all safety and security procedures. Observe, identify, and report suspicious or potentially threatening behavior immediately. Coordinate with technicians regarding routes, scheduling, and safety updates. Maintain a professional demeanor, clear communication, and strict confidentiality at all times. Position Requirements Current Texas Level III Commissioned Security Officer License (Required) Ability to pass a criminal background check Ability to pass a drug screening Reliable personal transportation (moderate travel required) Must provide personal equipment, including: Duty pistol with two additional magazines Duty belt with Level 3 holster Black body armor Required uniform: Zona Facta black uniform shirt (provided) Black tactical pants No body cameras or tasers authorized Prior military or law enforcement experience preferred (exceptions may be made for exceptional candidates) Scheduling 7 days per week, schedule based on client needs Must be available for the full duration of ellected shifts Punctuality, dependability, and standby readiness are mandatory Additional Information This is a 1099 Independent Contractor role Only licensed Level III Armed Security Officers will be considered Successful performance may result in opportunities for additional contracts statewide About Zona Facta Collective Zona Facta Collective is a veteran- and law enforcementled security organization committed to operational excellence, professional integrity, and mission-driven service. We prioritize the safety, success, and growth of our agents through leadership grounded in real-world experience and high standards of performance. Thank you, Zona Facta Collective Leadership
    $22.5 hourly 20d ago
  • Reservationist

    MV Transit

    Agent job in El Paso, TX

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * Strong computer & customer service skills in a fast-paced environment. * Data entry experience and general knowledge of windows-based computer system and Microsoft Office. * Experience in para-transit scheduling systems, preferred. * Ability to read, write, and speak clearly the English language. Good knowledge of Spanish required, able to use multi-line phone systems and handle multiple tasks concurrently. Excellent verbal and communication skills in both English and Spanish. * Ability to work independently and follow directions * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * MUST be flexible to work weekends, holidays, and shifts ranging from 6:00 am to 6:00 pm (subject to changes based on ridership demand) MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Real Estate Showing Agent

    Showami

    Agent job in El Paso, TX

    Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in El Paso and surrounding areas to assist with various real estate tasks. Requirements: You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the El Paso area. You must be able to show homes using an electronic lockbox Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown. You can apply for this job if you meet the above requirements. Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Texas. To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable) If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed. Respond to this job posting to get more information.
    $67k-102k yearly est. Auto-Apply 60d+ ago

Learn more about agent jobs

How much does an agent earn in Las Cruces, NM?

The average agent in Las Cruces, NM earns between $15,000 and $60,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Las Cruces, NM

$30,000

What are the biggest employers of Agents in Las Cruces, NM?

The biggest employers of Agents in Las Cruces, NM are:
  1. WHITE SANDS FEDERAL CREDIT UNION
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