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  • Customer Service Representative

    American Cruise Lines 4.4company rating

    Agent job in Sandy, UT

    American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees. Schedule and Benefits: Work Location: This position is based in Sandy, UT, and requires the ability to work on-site. Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability. Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k), Responsibilities: First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises. Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention. Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems. Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times. Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service. Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance. Qualifications: Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support. Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism. Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment. Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management. Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively. Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality. Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers. Who We're Looking For: If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
    $31k-36k yearly est. 8d ago
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  • Customer Service Representative

    Asbury Automotive Group 4.0company rating

    Agent job in Provo, UT

    Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive
    $28k-34k yearly est. 8d ago
  • Customer Experience Representative

    Action Target 4.0company rating

    Agent job in Provo, UT

    Who is Action Target? Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page - see the amazing stuff we're doing! What's in it for you? A pretty cool industry where you will get to work with and interact with some very unique and cool customers. Position works Monday through Friday, regular buisness hours Competitive wages. A chance to grow in a positive working environment with an outstanding team and make a difference! Outstanding Benefits-We offer benefits to fit everyone's budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays. Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products. What will you be doing? The responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions. Some of your day to day tasks: Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms. Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings What do you need to be able to do? 1-2 years customer service experience, preferably in a call center environment. Excellent communication skills are essential Must have a problem solving and continuous improvement mindset Consistent and punctual attendance is required Action Target is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
    $38k-53k yearly est. 8d ago
  • Rental Sales Agent - PT

    Avis Budget Group 4.1company rating

    Agent job in Salt Lake City, UT

    $15.00/hour Unlimited Commission - Average FT Earnings is $85,842/year Shift Premium may Apply Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will be responsible for renting our cars and promoting our products and services at our airport rental counters. This includes processing contracts, listening to and identifying customer needs, effectively upselling our offerings and services to enhance their travel experience while providing excellent customer service. Perks You'll Get: * Bi-weekly hourly wage plus an extremely profitable commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) (New York and Puerto Rico: weekly wage) * Minimum commission guarantee or actual commission, whichever is greater, for the first two months * On the job training to enhance your professional sales skills * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: * Effective verbal communication skills * Valid Driver's License * Basic computer skills (typing, data entry) * Professional, engaging personality * Flexibility to work all shifts * Must be able to sit, stand and type for prolonged periods * Must be 18 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Salt Lake City Utah United States of America
    $20k-23k yearly est. 4d ago
  • Customer Service Representative / Digital Key Operator

    Alphagraphics-Us403

    Agent job in West Jordan, UT

    Benefits: 401(k) 401(k) matching Health insurance Paid time off BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US403 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics International, Inc. franchisee. If hired, Franchisee will be your employer, not Alphagraphics International, Inc. or any of its affiliates or any other franchisees. *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $27k-35k yearly est. 8d ago
  • Financial Advisor / Insurance Advisor

    Farm Bureau Financial Services 4.5company rating

    Agent job in West Valley City, UT

    Financial Advisor / Insurance Agent - Make a Meaningful Career Move 📍 West Valley City, UT | 🏢 Onsite | 💼 Independent Contractor Industry: Insurance, Financial Services | Focus: Sales, Business Development Are you ready to take control of your future, grow your income, and make a real impact in your community? Whether you're changing careers, re-entering the workforce, or simply looking for more freedom, flexibility, and fulfillment, this opportunity with Farm Bureau Financial Services could be the perfect fit. 🔑 What This Career Offers You: Build Your Own Business - You're in charge of your success, with the freedom to grow at your own pace. Make a Difference - Help individuals and families protect what matters most to them. Unlimited Earning Potential - Commission-based income with base bonuses, incentives, and travel opportunities. Ongoing Training & Mentorship - We invest in your success from day one, with coaches, managers, and marketing support. 🧭 What You'll Be Doing: Meet with clients to understand their insurance and financial needs Offer personalized solutions and long-term financial strategies Manage existing policies, process renewals, and assist with claims Market your services through social media, phone calls, and community outreach Keep accurate business records and oversee daily operations Stay current on industry products, regulations, and compliance 💡 Is This Role Right for You? We're looking for someone who: Wants to build something of their own with a respected brand behind them Has a passion for helping others and being involved in their community Is driven, self-motivated, and goal-oriented Enjoys solving problems and creating customized solutions Brings strong communication and people skills Has leadership potential or interest in managing a team (Bonus) Has experience or interest in agriculture, finance, or sales ✅ Qualifications: Entrepreneurial mindset and desire to operate your own business Ability to plan, prioritize, and manage time effectively Comfortable working independently and building client relationships Willingness to obtain insurance and financial licenses (with our support) 💰 Compensation & Perks: Commission-based earnings with base bonus Incentive travel and cash bonuses Marketing and sales support Licensing assistance and onboarding training 🚀 Ready to Make a Career Change That Matters? If you're looking for a fresh start with real growth potential, the opportunity to be your own boss, and a career that helps people every day - let's talk.
    $43k-60k yearly est. 3d ago
  • Call Center Customer Service Representative

    Russell Tobin 4.1company rating

    Agent job in South Jordan, UT

    We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months - Contract-to-Hire 💲 Pay: $21.00-$22.00/hour Are you an experienced call center or customer service professional with an interest in financial services? We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, problem-solving, and organizational skills Ability to navigate account systems and follow established procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Be Doing: Handle inbound client calls regarding account-related inquiries Deliver accurate, timely, and professional customer support Troubleshoot and resolve issues efficiently Maintain detailed and accurate documentation of all interactions Meet and exceed individual and team performance metrics 🌟 Why Join Us? Gain experience with a well-known financial institution Structured onboarding and ongoing training Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to continue growing your customer service career in financial services.
    $21-22 hourly 3d ago
  • French and English Bilingual Customer Support Agent

    Stampin Up 3.7company rating

    Agent job in Riverton, UT

    Be Part of What's Next Stampin' Up! is in an exciting season of transformation-and we're looking for people who are energized by change, not intimidated by it. If you're a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we're looking for. Between supporting our global sales force (our beloved “demonstrators”) and creating the world's best stamps, ink, and paper, we believe in showing up for people-our customers and each other-while building what's next together. Sound like your kind of challenge? Keep reading. Why You'll Love It Here Wicked-awesome benefits package (seriously, compare it) Friday dress code every day (hello, jeans) Extreme crafting experiences (optional, but fun!) Generous paid time off (work/life balance matters Tuition assistance & 401(k) with company match Our Contact Center, Reimagined No cold calling. No sales quotas. No weekends. Just meaningful conversations, real problem-solving, and the space to focus on what matters most-delivering exceptional service while maintaining a healthy work/life balance. What You'll Do Live our core values: caring about people first, acting with courage, bettering our best, and owning it Create positive, empowering experiences in every interaction Resolve demonstrator concerns with empathy, integrity, and accountability Provide friendly, professional support on inbound contacts while meeting productivity and quality standard Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan Jump in to support special projects and company initiatives as we continue to evolve Shifts Available We're hiring for closing shift: Full-Time: 10:30am-7:00pm (two 15-minute breaks + 30-minute lunch) What You Bring High school diploma or equivalent Comfort with technology (computers, software, phone systems) Strong verbal and written communication skills with fluency in both English and French Ability to sit for extended periods Previous call center or customer service experience preferred A positive attitude, adaptability, and a genuine desire to help others Pay: $18.75/hour Apply today and be part of a team building the future together.
    $18.8 hourly 28d ago
  • Airport Customer Service Agent (NK Part Time)

    GAT 3.8company rating

    Agent job in Salt Lake City, UT

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $27k-33k yearly est. 17d ago
  • Customer Success Rep C

    Simco Electronics 4.1company rating

    Agent job in Draper, UT

    Job Description The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities
    $43k-58k yearly est. 8d ago
  • Repossession Agent

    Camping Companies 3.5company rating

    Agent job in Salt Lake City, UT

    Verify account information provided by the client -Investigate all leads by checking addresses and attempting contact -Make contact with debtor or references to demand collateral -Recover collateral -Minimize risk through proper operation of equipment -Minimize liability by obeying all pertinent laws and company policies -Provide timely updates to clients according to policies and guidelines -Provide timely and accurate condition reports for repossessed collateral Qualifications -Must be at least 25 years old -Valid driver's license & clean driving record -Should have basic mechanical knowledge -Basic computer skills required -Ability to work long and non-standard hours -Self-Motivated -Ability to multi-task and prioritize -Superior communication skills -Strong organizational skills required -Strong analytical skills -Successfully pass drug test -Successfully pass Certified Asset Recovery Specialist (CARS) exam Education & Training: -High School Diploma or equivalent -Previous repossession experience a plus -Previous law enforcement or military a plus -Previous tow truck and/or heavy equipment experience a plus
    $29k-37k yearly est. 17d ago
  • Investment Real Estate - Acquisition Agent (Licensed)

    New Western Acquisitions 3.5company rating

    Agent job in Salt Lake City, UT

    About the Opportunity We're the #1 home buyer in the U.S. and a 3x Glassdoor Best Place to Work. At New Western, our Acquisition Agents are the dealmakers who fuel our marketplace. You'll be on the front lines sourcing off-market homes, negotiating with sellers, and shaping the inventory that powers thousands of investor transactions. Acquisition Agents at New Western work at a fast pace, powered by our industry leading market data, to make dozens of offers on properties each month. Individuals who are licensed agents, have experience in the fix and flip space, property management or wholesaling thrive in this role and have income potential that is unmatched.What You'll Do Source residential properties through prospecting, research, referrals, and inbound leads Build relationships with homeowners, wholesalers, agents, and other local sources Analyze properties to determine investment value (ARV, repair costs, comps, etc.) Negotiate and secure purchase contracts with sellers Collaborate with Sales Agents to ensure a fast, efficient transaction for investors What You'll Gain Earnings: First-year average $93K | Top 20% $160K+ | Long-term top performers $450K+ Deal Flow: Gain years of transaction experience in just a few months Team support: In-house disposition team so you can focus on your next acquisition Learning: In-person coaching + on-demand learning via New Western University Tech & Data: Proprietary marketplace and unmatched market intelligence to evaluate deals with confidence Culture: High-performance, teamwork, and recognition (see @NewWestern) Who Thrives Here 2+ years of experience in residential real estate, wholesaling, fix-and-flip, deal making, or property management OR a strong interest in investment real estate with a proven track record in transactional sales Competitive, coachable and strategic Skilled communicators and negotiators who can build trust quickly Comfortable making fast, data-driven decisions in a high-activity environment High level of personal accountability and self-direction Active real estate license (or willingness to obtain one - we'll help guide you) Why New Western When you buy a deal as a New Western Acquisition Agent, you're not just growing your career, you're helping revitalize neighborhoods, expand housing supply, and create opportunities for investors and small business owners. At New Western, you'll find a fun, in-office culture with leaderboards, recognition, and the support to push you further, faster. Ready to Build Your Career? Apply now and close your first deal in as little as 60 days. Learn more at lifeatnewwestern.com.Real estate license (or willingness to obtain) required. #LI-LS1
    $82k-116k yearly est. Auto-Apply 60d+ ago
  • Customer Success Development Representative (CSDR)

    Connecteam

    Agent job in Salt Lake City, UT

    Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. About the Role As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase. This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam. What You'll Do Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session Manage your pipeline in HubSpot CRM, keeping records accurate and up to date Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs Follow a structured outreach and call script while confidently handling basic questions and objections Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team. What You'll Bring High motivation, strong work ethic, and a willingness to learn Comfort speaking with customers over the phone and building rapport Strong communication skills and the ability to follow a script while sounding natural and confident Ability to understand customer needs and explain the value of onboarding in a clear, friendly way Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM A quick learner who thrives in a fast-paced startup environment Resilience and adaptability when handling objections or unresponsive customers No prior SaaS or sales experience required, we'll got you! Comfortable working US business hours: Monday-Friday, remotely - MUST Joining Connecteam Is The Smart Move We build our people up. Every team member is treated as a long-term investment, with ongoing training and development. We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively. We get the job done. We're passionate, driven, and focused on delivering real value to our customers. We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course). Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive. Benefits: Medical, dental, vision coverage Paid time off for vacation, sick days. 401k Salary: $60,000 USD
    $60k yearly Auto-Apply 13d ago
  • Travel Demand Forecasting Specialist

    Fehr & Peers 4.2company rating

    Agent job in Salt Lake City, UT

    Job DescriptionJoin Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities Manage projects overseeing staff, deliverables, budget, and schedule Develop high-quality staff and client relationships Mentor and develop forecasting staff through projects and trainings Analyze and solve complex transportation planning or engineering problems dealing with all travel modes Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project Participate in travel forecasting research through our Forecasting discipline group Prepare papers and presentations for technical conferences Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities Qualifications 3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC) Master's or bachelor's degree in transportation, civil engineering, or related major Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills Ability to delegate work, manage small teams and oversee budgets Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques Experience with big data for transportation analysis (Replica and StreetLight preferred) Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas Ability to translate the results of complex analysis to clients in appealing and intuitive ways Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS Placement within the stated pay range will be determined based upon education, experience, and qualifications.Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more. Full information about the benefits we offer can be found by visiting our careers page. EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $44k-59k yearly est. 18d ago
  • Restaurant Reservations Agent - Promontory - Food and Beverage

    Promontory Club Master 4.1company rating

    Agent job in Park City, UT

    Elevated above the Distractions Promontory has received universal acclaim as a destination where life's greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community - which spans more than 11 square miles - features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close. The Promontory Club is looking to fill a vacancy for a Restaurant Reservation Agent. Part time and full-time position available. Shifts are weekdays 9:00-5:00, weekends 9:00-3:30. Full-time and part-time available. The main responsibilities of the Restaurant Reservation Agent are to meet the Member's needs in a friendly and professional manner that is consistent with the highest standards of Promontory Club restaurants. Handling all aspects of reservations between our three fine dining restaurants. Ensuring a smooth and efficient phone experience for patrons. The reservation agent is the primary point of contact for guests interested in making reservations, handling inquiries, processing bookings, and managing the reservation system. ESSENTIAL DUTIES AND RESPONSIBILITIES: Taking reservations: Receiving and recording reservations via phone, email, or online platforms, ensuring accurate details are captured for each member. Managing the reservation system: Updating and maintaining the reservation database, ensuring accuracy and availability for members. Handling guest inquiries: Answering questions about the restaurant, menu, and reservation policies, providing helpful and courteous information. Processing cancellations and modifications: Handling requests for cancellation, modification, or changes to existing reservations, ensuring smooth adjustments. Customer service: Providing exceptional customer service, resolving any issues or concerns guests may have in a timely and professional manner. Communication: Effectively communicating with members, colleagues, and manager, ensuring clear and concise information exchange. Essential skills for a restaurant reservation agent include: Strong communication and interpersonal skills: The ability to effectively communicate with members, both verbally and in writing, demonstrating a friendly and professional demeanor. Customer service orientation: A genuine desire to provide excellent service and ensure a positive guest experience. Attention to detail: Accuracy and precision in recording members information, managing reservations, and handling inquiries. Organizational skills: The ability to manage multiple tasks simultaneously, maintain a clear record of reservations, and prioritize tasks effectively. Computer proficiency: Familiarity with reservation software, online booking systems, and other relevant technology (word & excel). Problem-solving skills: The ability to handle guest complaints, resolve conflicts, and address unexpected challenges effectively. Qualifications EDUCATIONAL REQUIREMENTS AND CERTIFICATIONS: High school diploma or general education degree (GED) preferred; must be proficient in the English language, must be at least 16 years of age. PREVIOUS EXPERIENCE REQUIRED: Previous reservations or hosting experience preferred; previous experience working with a P.O.S. system is preferred; must have good written and verbal communication skills; must have a high attention to detail and the ability to multitask in a fast-paced environment all while maintaining a high level of professionalism. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: Must be able to seat on a desk most of the day; must be willing to work holidays and weekends. Must be authorized to work in the United States without sponsorship. Wages start at $22.00/hr and will be determined upon employment and will be commensurate with experience. Promontory offers competitive wages and benefits including, but not limited to, paid time off (PTO), holiday pay, uniform and equipment allowance, employee meals and golf on two award winning courses. Promontory Club is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
    $22 hourly 7d ago
  • Returns Agent

    Maggie Sottero Designs L L C

    Agent job in Salt Lake City, UT

    The Returns Agent plays a key role in managing the intake, inspection, documentation, and coordination of returned bridal gowns. This position combines professional communication with bridal shops, hands on garment handling, and precise administrative recordkeeping. This is an ideal role for someone who is highly organized, detail driven, and comfortable working independently while collaborating with internal teams. A working knowledge of bridal gown construction is a strong asset, enabling accurate assessment and confident communication regarding garment condition. This is a full time, onsite position. Key Responsibilities Returns Processing & Inspection Receive, open, and process incoming shipments of returned bridal gowns Conduct thorough visual inspections to assess condition, wear, damage, or discrepancies Identify and document any construction issues, stains, embellishment concerns, or handling damage Accurately record gown condition, photos, and notes within the company's tracking system Maintain organized physical and digital records of returned inventory Communication & Coordination Communicate professionally and clearly with bridal shops regarding returns, documentation requirements, and shipping coordination Monitor multiple open return cases simultaneously and ensure timely resolution Collaborate with QC, production, design, and returns teams when issues or exceptions arise Help answer return related questions using practical knowledge of bridal gown construction and sewing fundamentals Administrative & Operational Support Maintain detailed documentation for accountability and tracking Support internal workflows by ensuring returned gowns are properly logged, labeled, and routed Uphold company standards for accuracy, organization, and garment handling Safely lift, move, and organize boxes containing bridal gowns throughout the workday Qualifications Qualifications Strong computer skills and proven accuracy with data entry and documentation Excellent verbal and written communication skills Working knowledge of bridal gown construction or sewing techniques (highly preferred) Exceptional attention to detail and consistency Ability to manage tasks independently and stay organized while handling multiple returns Reliable, punctual, and accountable in a fast-paced environment Ability to lift and move boxes containing bridal gowns as needed Work Schedule Full-time, onsite position Monday-Friday, 8:00 AM - 4:00 PM Compensation Compensation varies depending on experience, technical knowledge, and demonstrated proficiency with bridal garments
    $22k-42k yearly est. 6d ago
  • Customer Experience Representative

    Silac Insurance Company

    Agent job in Salt Lake City, UT

    About SILAC SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees. With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees. We hold true to our core values: Adaptability & Continuous Improvement Transparency & Trust, Honesty & Integrity Teamwork & Collaboration Gratitude & Compassion At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Customer Experience Representative Department Overview: The Customer Experience Department at SILAC supports policyholders, agents, and internal partners by delivering efficient, accurate, and compassionate service. We manage incoming inquiries, process policy-related transactions, and provide education on our annuity products. Our department values collaboration, consistency, and a commitment to delivering excellent service. By focusing on clear communication and problem-solving, we support SILAC's mission to be a trustworthy and responsive partner. Job Overview: The Level 1 Customer Experience Representative is responsible for supporting incoming service needs with the majority of the work through incoming phone calls. This role serves as the first point of contact for customers and agents with issued policies or pre-sale questions, assisting with questions related to policy status, basic transactions, and general information. Representatives must demonstrate strong listening skills, accurate documentation, and a customer-first mindset. This role also acts as a gateway for professional development within the department. Job Details Starting Pay Rate: $21.75 Full Time or Part Time: Full-Time Standard Hours Per Week: Monday - Friday, 40 hours/week Work Schedule: Shift starts between 6:30 AM and 8:30 AM MT Schedule Type: In-Office with potential to go Hybrid in the future. What you'll do: Customer Support (Phone & Written): Respond to incoming calls and messages from policyholders, agents, and internal teams. Provide accurate, policy-level information in a professional and timely manner. Provide information and resources via email to agents and policyowners. Processing: Review and complete basic service requests such as address changes, annual reallocation of funds, and beneficiary updates. Ensure all requests meet internal and regulatory guidelines prior to processing. Documentation & System Navigation: Accurately record customer interactions and transaction details in appropriate systems. Navigate multiple internal platforms to locate policy data and job aids. Collaboration & Communication: Partner with teammates and cross-functional departments to resolve issues. Communicate updates, escalations, and service impacts to appropriate channels. Learning & Development: Participate in regular training and coaching sessions. Stay informed of product changes, procedural updates, and customer experience initiatives. Job Requirements Who you are: High school diploma or equivalent 1+ year of experience in a customer service, administrative, or call center environment Strong verbal and written communication skills Comfortable using multiple systems and following defined procedures Willingness to learn annuity products and financial service regulations Desired Experience in the annuity or life insurance industry Experience in a Customer Service Experience in a call or service center environment Familiarity with financial service terminology and processes BENEFITS: Medical Plans, including FSA and HSA Dental and Vision 401(k) (Roth and Traditional) Pet Insurance Parental Leave Paid Time and Sick Time off 10 Paid Holidays and 1 Birthday Pay Paid Volunteer Time College Tuition Reimbursement Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address. At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know.
    $21.8 hourly 7d ago
  • Utilities Agent

    Bright Planet Solar 3.9company rating

    Agent job in Provo, UT

    The Utilities Agent will assist the interconnection team in the performance of their job duties, such as submitting/monitoring documentation for approval. Job duties/responsibilities may include, but not limited to; Submitting Utilities Applications online, through email, and/or through mail. Resolving any rejection sent by utility companies by using problem solving skills. Contacting customers when appropriate to resolve utility rejections. Occasionally taking inbound calls by either utility companies or customers about resolving utility rejections, or getting customer's systems turned on. Other duties as assigned Skill Set Required: Must be detail oriented and must be able to stay focused while submitting utility applications so as to not cause any discrepancies in information. Must be open to learning new processes. Must be computer savvy. Must be able to communicate professionally through email and over the phone. We offer: Health Dental Vision PTO Paid holidays Friends and family discounts Incentives for greening and improving your life We offer talented, motivated individuals growth opportunities to realize their potential in leadership roles We look forward to meeting you! We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class. Qualifications Full time employee working 30-40 hours in the Provo, UT Office. Ideal schedule: M-F, 8-4 pm or 9-5 pm
    $29k-50k yearly est. 17d ago
  • Utilities Agent

    ZEO Energy 3.9company rating

    Agent job in Provo, UT

    PART TIME (mornings) or FULL TIME available! About Us:Zeo Energy is a leading, fully integrated residential solar and clean-energy company powering the next generation of renewable solutions across the US. With 20+ years of experience as a trusted national solar energy company, we've built our reputation on quality workmanship, long-term performance, and a customer experience that stays in-house from start to finish - sales, design, installation, service, and support. Zeo Energy is focused on rapid growth and innovation. As a publicly traded company, we're expanding our footprint and investing into clean-energy technologies. At Zeo Energy, you'll have the opportunity to be part of an industry leader, drive meaningful change in the renewable energy space, and help shape a sustainable future-while growing your career alongside a dynamic, forward-thinking team. Position Overview:We are seeking a highly motivated Utility Agent to join our dynamic and culture-focused team. As a Utility Agent, you will play a critical role in assisting the customer through the final step of the solar process- submitting all paperwork and documentation required by the local utility company for "NEM" (Net Energy Metering) and “PTO” (Permission To Operate the solar system). You will be responsible for overseeing the utility application process and pushing solar accounts in this step through to completion. Key Responsibilities: Project Management: Submit applications, paperwork, and solar system information to local utility companies Monitor utility progress and provide solutions to both the customer and utility provider promptly in the event of an issue Collaborate with cross-functional teams to identify utility requirements and objectives and ensure progress is made on each account Build and maintain databases of utility information Customer Communication: Act as the primary point of contact for customers while in the utility stage of the process Provide regular project status updates and address customer concerns Documentation and Reporting: Maintain accurate project documentation, including applications and NEM/PTO reports Qualifications: Experience in the solar or renewable energy industry is preferred but not required Familiarity with customer service and occasional complaint resolution Strong communication and interpersonal skills Capability to work effectively in a collaborative team environment Ability to navigate websites, application forms, spreadsheets, and customer relationship management software At this time, no remote work is offered. Work must be done in the office Why Work at Zeo Energy? Be part of an innovative team dedicated to renewable energy and sustainability Opportunities for professional growth and advancement in a growing industry Competitive pay, benefits, and a supportive work environment Zeo Energy is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences. While performing the duties of this job, the employee is regularly required to talk or listen. Regular periods of sitting or standing may be required by this position. Specific vision abilities required by this job include close vision and ability to adjust focus. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. E04JI800h4ce408k0c2
    $29k-50k yearly est. 2d ago
  • Online Travel Specialist

    HB Travels

    Agent job in Salt Lake City, UT

    Do you have a passion for exploring the world and helping others create unforgettable journeys? Were looking for motivated, travel-loving individuals to join our team as Online Travel Specialists. This remote role lets you work from anywhere while providing personalized travel planning and exceptional client service. What You'll Do Plan Dream Vacations- Design custom itineraries including flights, hotels, cruises, and excursions Deliver Outstanding Service- Guide clients through every step of the planning process and ensure a seamless travel experience Stay Current- Keep up with travel trends, destination updates, and promotions to offer expert recommendations Manage Bookings- ️ Secure reservations and handle logistics with accuracy and care Problem-Solve ️- Provide proactive solutions to travel challenges before or during trips What You Bring Passion for travel and helping others discover the world Strong communication and people skills Attention to detail and excellent organizational abilities Self-motivation and the ability to work independently in a remote environment Sales or customer service experience is a plus (not required) Reliable internet, computer or smartphone, and a home workspace Must be 18+ What We Offer Full training and continuous support, no prior experience needed Flexible hours, part-time or full-time, you set your schedule Exclusive travel discounts and perks Collaborative, supportive remote team environment Unlimited earning potential 🪪 IATA cards available for qualified agents Start Your Journey Today! Turn your love for travel into a rewarding career as an Online Travel Specialist. Schedule your info session this week spots are limited!
    $31k-48k yearly est. 60d+ ago

Learn more about agent jobs

How much does an agent earn in Millcreek, UT?

The average agent in Millcreek, UT earns between $17,000 and $57,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Millcreek, UT

$31,000

What are the biggest employers of Agents in Millcreek, UT?

The biggest employers of Agents in Millcreek, UT are:
  1. Camping
  2. Ao Globe Life
  3. Maggie Sottero Designs L L C
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