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  • Customer Service Representative

    Insight Global

    Agent job in Beverly Hills, CA

    An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: HS Diploma 2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians Proficient in EHR/EMR software 2+ years experience scheduling patient appointments for multiple physicians 40+ WPM typing speed PLUSES: Proficient in Epic software Experience verifying insurances Basic experience with Excel and standard workbooks Experience with Genesis phone system Compensation: $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $24 hourly 1d ago
  • Sales Agent

    Epicenter Socal

    Agent job in Anaheim, CA

    We are one of the fastest-growing customer acquisition and sales firms in the area. We have partnered with AT&T to expand its ROI across not just the local area but throughout the nation. We are seeking a Bilingual AT&T Sales Agent to join our team of exceptional individuals who possess high personal standards, the ability to manage accounts, and a commitment to adding value for our clients' customers. The AT&T Sales Agent position is a role heavily focused on engaging with audiences and creating memorable customer service and sales experiences. In the AT&T Sales Agent role, your primary responsibility is to assess customer needs and foster a strong, mutually beneficial relationship between the customer and our client. If you have confidence in your ability to build relationships and uphold company standards for excellence, we have an exciting career opportunity as an AT&T Sales Agent for you. *AT&T Sales Agent Responsibilities: * * Present products and services directly to prospective residential customers utilizing promotional sales techniques and quality-focused sales methods * Deliver engaging product presentations that positively impact the customer's lifestyle and current situation * Act as a primary point of contact between new customer accounts and our clients to create and sustain a positive sales experience while driving new customer retention * Communicate policy updates, upgrades, and product knowledge accurately and clearly * Handle and advise customer accounts using a pre-vetted set of customers to qualify potential new customers * Demonstrate proficient knowledge of products and services to drive opportunities for upselling * Utilize organizational skills to track all customer interactions and file in accordance with our customer confidentiality requirements *Preferred AT&T Sales Agent Qualifications:* * Experience in customer service, sales, or applicable field is preferred is preferred * Highly effective communication skills to relate to a diverse group of people * Demonstrate a strong work ethic and possess a coachable attitude * Competitive attitude with a reputation for always putting your best foot forward * Ability to commute to and from our office location on a daily basis * Passion for working in a collaborative, growth-oriented environment * Desire to advance with an organization and learn sales This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
    $42k-62k yearly 2d ago
  • Customer Service Representative

    Windsor Fashions 4.6company rating

    Agent job in Santa Fe Springs, CA

    As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER
    $27k-36k yearly est. 2d ago
  • Sales Agent for Commercial Real Estate - Hotel Brokerage

    Amber Hotel Company

    Agent job in Agoura Hills, CA

    Expected Annual Commissions: $100,000 - $500,000+ Amber Hotel Company is seeking self-motivated, driven individuals who are willing to learn a new industry with opportunity for high earning potential. In this position you will be a real estate agent for hotel investors helping them buy and sell hospitality properties. Our team of experienced hotel brokers can teach you the ins and outs of hotel real estate. To be successful, agents will need to demonstrate strong sales ability. A sales agent's role includes: active outreach to hotel investors to generate sales leads, the ability to connect with hotel investors and have them entrust you with selling their hotels, and the ability to work together with buyers and sellers to guide them through a real estate transaction. As a sales agent, you will be given guidance with the goal of developing you into an independent hotel broker. Initially, new agents will shadow one of our veteran hotel brokers. As you learn the business you will be provided with opportunities to develop your own clients, sales, and income within the company, with support and mentorship throughout. Day-to-Day Responsibilities of a Sales Agent: Sales calls: 50+ calls per day to hotel investors to discuss their hotel investment plans (buying/selling hotels) Financial Analysis: reviewing hotel performance reports and preparing real estate valuations Marketing: preparing marketing information for hotels you are hired to sell Selling: presenting hotel investment opportunities to buyers and encouraging their interest/offers Communication: responding to inquiries from buyers about hotels you are marketing for sale; keeping sellers informed about marketing activity for their properties Negotiation: drafting offers, and handling negotiations between buyers and sellers Project management: guiding buyers and sellers through the escrow/transaction process This position is highly independent, while working with a cohesive team in the Agoura Hills location that is supportive, driven and inclusive. Compensation: For new agents, a monthly advance on future commissions can be available during the initial startup period. This is a 100% commission sales position with expected annual commissions of $100,000 - $500,000+. Lead time for a new agent's first commission can sometimes be 12-18 months. -------------- A qualified applicant: Demonstrates strong sales ability and is able to connect with clients who are business owners Motivated by the opportunity to achieve their income goals in a commission-only sales position Is eager to get on the phone, work hard, and learn sales prospecting and strategy Demonstrates keen interest in real estate and marketing Is capable of efficiently managing multiple tasks Communicates clearly and effectively via email and with clients on the phone Has strong computer skills, and is comfortable compiling clear summaries of data and tasks Values strong relationships with clients and co-workers Can work well independently Bonus: is currently licensed/pursuing CA licensure to practice real estate, and has experience in sales or in the real estate industry To apply, please email your resume and a short cover letter explaining why you would be a good fit to Oliver Cooper, *******************. ----------------- About Amber Hotel Company: Amber Hotel Company is one of the largest hotel brokerages in the U.S. providing advice, valuations, receivership, management and brokerage services. Our team of skilled professionals takes pride in the ability to offer unparalleled expertise and attention to detail in each client representation. With over two hundred years of hospitality experience, over 1,000 client representations, and more than $1 billion in transactions, Amber Hotel Company's management team is the trusted ally for nationwide hospitality services. Amber's professional and experienced team sets the benchmark for the hospitality industry. Amber's Mission Statement: To give the highest level of guidance and support to families and investors, and to earn their trust so that they may more easily fulfill their hospitality investment aspirations.
    $34k-73k yearly est. 4d ago
  • Financial Services Licensed Agent

    Rainmakers Inc. 3.7company rating

    Agent job in Beverly Hills, CA

    Work From Anywhere Licensed Agent Opportunity Help clients protect assets, manage debt, and reach financial goals with a wide range of insurance, investment, and asset solutions. Why This Opportunity Stands Out: Fully remote perfect for travelers & stay-at-home professionals No experience needed paid training & State/Federal licenses covered Flexible part-time or full-time No quotas or income caps Residual income, bonuses, stock options, & tax advantages Multiple career paths: agent, trainer, recruiter, or brokerage builder We're Looking For: Motivated self-starters ready to learn sales, networking, leadership, and client relationship skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Self-disciplined & trustworthy
    $41k-66k yearly est. 60d+ ago
  • Freight Forwarding Operations & Customer Service Agent

    Syncreon 4.6company rating

    Agent job in Long Beach, CA

    We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * Graduate in any field * At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service * Freight Forwarding experience is mandatory ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Pay: $60,000.00 - $68,000.00 per year About the Role How you will contribute * Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA's. * Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution. * Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements. * Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer. * Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise. * Carrier performance reporting against agreed KPI's and actioning trends for root cause & corrective actions. * Participating in weekly carrier & customer task meetings along with monthly reviews & QBR's. * Self-billing including compiling and managing all billing activities for all carrier and customer transactions. * Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements. * Participating in syncreon control tower / customer projects. * Being the voice of the customer. Your Key Qualifications * Fluency in oral & written English is essential. * 2 years' work experience in a high tech customer services and logistics' environment. * Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills. * Responsiveness in dealing with Customer requests. * Attention to detail for billing, process analysis, customer complaints investigations & reporting activities. * Excellent interpersonal skills. * Ability to work as part of a team and assist other team members during peak volume periods * Experience in carrier network management. We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * Graduate in any field * At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service * Freight Forwarding experience is mandatory ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Pay: $60,000.00 - $68,000.00 per year Nearest Major Market: Long Beach Nearest Secondary Market: Los Angeles Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Database, Operations, Technology
    $60k-68k yearly 60d+ ago
  • Airline Customer Service Agent - Tagalog/English Speakers Los Angeles

    Pacific Aviation 4.1company rating

    Agent job in Los Angeles, CA

    Job Description Do you have the charisma to make travelers feel at home, the patience to solve even the trickiest of travel puzzles, and the language skills to connect with our Tagalog-speaking passengers? If so, Pacific Aviation is ready to welcome you aboard at Los Angeles International Airport (LAX)! We're Pacific Aviation-the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you'll be the guide who makes their journey as smooth as possible. Whether it's assisting with check-ins or easing boarding processes, you'll play a key role in turning travel moments into positive memories. Your Mission: As an Airline Customer Service Agent, you'll be the friendly face that guides passengers through their travel journey. Here's how you'll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from the start to the end of their journey. Boarding Pro: Assist with boarding announcements, documentation checks, and ensuring smooth boarding and deplaning processes. Travel Expert: Provide accurate information to passengers, answering their questions and helping them navigate the airport confidently. Team Collaborator: Work closely with your team and airline personnel to ensure a seamless passenger experience. Requirements What You Bring: Bilingual Brilliance: Fluency in both Tagalog and English (spoken and written) to provide clear communication and exceptional service. Customer Service Savvy: You're approachable, patient, and passionate about helping others. Team Spirit: You thrive in a team environment, collaborating with coworkers to achieve common goals. Attention to Detail: You have an eagle eye for accuracy, ensuring documentation and boarding processes are seamless. Flexibility & Reliability: Available for part-time shifts, including mornings (5:30 AM - 11:30 AM) and evenings (4:30 PM - 10:30 PM), including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $22.50 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you'll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.
    $17.3-22.5 hourly 24d ago
  • Agent, Creators

    Wasserman 4.4company rating

    Agent job in Los Angeles, CA

    Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 69 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit ***************** Job Description Recruits and represents a roster of exclusive multi-facilitated digital talent encompassing numerous cultural passion areas and creator formats. Manages the day-to-day business and brand development for represented talent, as requested. Sources, manages and executes digital partnerships, personal development, brand outreach and new talent acquisition alongside senior executives across agency divisions. Duties: * Recruit and represent digital talent, with a focus across a broad set of passions, including, but not limited to fitness, health and wellness, fashion, family, beauty, etc. * Provide a variety of services for represented clients, including but not limited to sourcing, managing and servicing digital partnerships for talent. * Stay informed on the creator economy and companies/products looking for partnerships. * Identify, establish and maintain relationships with new brands to work with digital talent (whether represented by employee or others). * Work closely with agents and other employees across the Talent division, as requested, to help drive opportunities for clients represented by others who are interested in digital marketing. * Supervise, train and develop staff (e.g., managing workload, delegating responsibilities, managing projects and performance management) while also creating an environment that fosters growth. * Work closely with SVPs, in achieving department goals. * Stay informed on the latest social trends for digital creators. * Remain at the forefront of the creator landscape, regularly and proactively identifying new and emerging creators and discussing the same with the SVPs. * Integrate with other departments to enhance and grow clients' day-to-day businesses, brands and personal ventures. * Identify and manage inbound opportunities across multiple clients, including identifying clients represented by other agents if necessary and appropriate. * Own and track multiple deals while using and enhancing the company's internal systems. * Assist in the oversight and execution of productions for talent brand partnerships. Be live, onsite and in person for important talent meetings and activations. * Regularly update senior executives on activities and workstreams for clients. * Work with Talent legal, accounting and operations teams to ensure proper deal execution and payment. Skills/Qualifications: * Deep knowledge of social media from a business and consumer perspective, including but not limited to advanced knowledge of X, Instagram, TikTok, YouTube, Snapchat and Facebook. * Familiarity with social media monitoring metrics. * 4-5+ years of talent management/influencer marketing experience (preferably at an agency). * 1-2 years of experience managing a team of direct reports. * Bachelor's Degree or equivalent industry experience. * Working knowledge of new media platforms from a business and consumer perspective. * Superb teamwork and team management skills. * Extreme discretion: ability to handle confidential information. * Requires considerable flexibility in scheduling and the willingness to work nights and weekends as needed. * High emotional intelligence and demonstrated ability to build strong interpersonal relationships. * Well-developed verbal and written communication skills and ability to interact positively with all types of people. * A professional demeanor when talking to clients. * Outstanding organizational skills and the ability to prioritize tasks and manage multiple projects simultaneously. * Eagerness to be part of a fast-paced start up and help grow a next generation talent agency. * Willingness and ability to travel, often with short notice (about 20% of the time). * Ability to anticipate problems and manage others' expectations. * Ability to maintain confidentiality and professionalism in all situations. Ability to exercise discretion, sound judgment and significant initiative. Base salary range: $90k - $200k plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $41k-55k yearly est. 60d+ ago
  • Utility Agent ONT

    Tbi Airport Management 4.3company rating

    Agent job in Ontario, CA

    Under general supervision, perform various basic level laborer duties including refuse collection, general cleaning, physical labor, weed abatement, basic facility maintenance, perform minor asphalt pavement repairs, applying protective and decorative coatings to structures, equipment and furniture; and assist senior Utility Workers and Utility Technicians. Requirements Major Responsibilities and Functions: Collection of refuse from waste receptacles located in designated areas. Debris clean up on airfield ramps, airfield service roads, fence lines and airfield movement area. Weed abatement on all airfield safety areas, taxiways, parking lots and adjoining airport properties. Maintains and repairs runways and taxiways and other paved areas by cleaning surfaces, laying and raking asphalt and striping and marking pavement as needed to comply with FAA Part 139; paints roadway pavement markings utilizing walking and riding painting machines. Operates and adjusts a variety of hand and power tools and equipment common to the maintenance area to which assigned. Painting of Airport Operations area; paints roadway pavement markings utilizing walking and riding painting machines. Operates spray gun and other mechanical painting equipment. Answer maintenance service calls as needed and perform basic facilities repairs. At the direction of senior Utility Workers, Technicians or Supervisors provided general assistance and physical labor as directed. Perform other duties as assigned. Health and Safety Responsibilities: Take all reasonable and necessary precautions to ensure personal health and safety, as well as that of co-workers and any other person(s). Report immediately to management, all unsafe and unhealthy conditions. Report immediately to management, all occurrences that cause injury or damage to any person or property. Comply with TBI's Environmental Safety and Health program and procedures. Qualifications: Must possess a valid California driver's license, Class C, and an acceptable driving record. Ability to operate a motor vehicle in and around aircraft and ground support equipment. Erect ladders and insure the safety of those working around or on such equipment. Read and comprehend job diagrams, sketches or written instructions. Work with basic hand and power tools characteristic of the trade. Learn and perform basic facilities maintenance repairs. Obtain and maintain security clearance as required by the Airport Security Plan and TSA regulations. Working Conditions: Physical Effort: Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing or walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, dust and noise. Routinely required to work under inclement weather conditions. Walking for extended periods of time is required throughout the course of daily activities. Mental Effort: Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.
    $27k-35k yearly est. 60d+ ago
  • Reservationist

    MV Transit

    Agent job in Glendale, CA

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. * Armenian-Speaking is required Starting pay rate: $20.41/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $20.4 hourly Auto-Apply 23d ago
  • Restaurant Reservationist

    Dorchester Collection

    Agent job in Beverly Hills, CA

    Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process. EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference 2025-5629 Hotel The Beverly Hills Hotel Division & Department Food & Beverage - Restaurant Job Title Restaurant Reservationist Contract Type Permanent Status Full time Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Reservationist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll get As a Restaurant Reservationist at The Beverly Hills Hotel, here are just some of the great benefits you will receive: • Complimentary stays with breakfast included in all 10 Dorchester Collection hotels - stay once a year at each hotel! • 50% off at bars and restaurants within all of our Dorchester Collection hotels • World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns) • Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala • Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card • Exclusive Access to a discount platform featuring 1000s of retailers • Competitive Medical, Dental, Vision Benefit • Competitive retirement scheme As a Restaurant Reservationist at The Beverly Hills Hotel, your compensation will be $32.00 per hour. What you'll do You'll love what you do and take pride in delighting our guests: • Our Restaurant Reservationists are responsible for all reservation bookings, requests and confirmations during their day. This will include controlling the flow of work in the room by seating requests in station rotation while maintaining guest lists, following and enforcing all restaurant standards. • They work closely with the Assistant Director of F&B and Outlet Manager to manage the reservations booking and all guest requests. They are able to “sell” the restaurants to ensure our guests receives nothing but the best experience. In addition, they are knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events. • Sometimes our guests have special requests involving seating assignments, preferred needs of regular guests dietary restrictions and even special occasions. Our Restaurant Reservationists advise the managers and servers of any VIP's questions and/or specific service needs to guarantee the requests are fulfilled by our by our Food & Beverage Supervisors and Managers. • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Restaurant Reservationists are relied upon to report these and work with several other positions to correct. • Communication is what keeps our departments running perfectly. Our Restaurant Reservationists must communicate with other departments and extended hotel team in order to ensure the alignment remains. The items shared are the essence of a day in the life of a Restaurant Reservationist, but we'll make sure you are provided with specifics on how we care for our hotel. What you'll bring • You'll bring your unique personality and passion to the role and the team. • Communication is what keeps our departments running perfectly. You have great • Communication skills with a strong customer service ethic. • Attention to detail is critical for this role. • English is the primary language used in our hotel. You can comfortably communicate in this language. Job Location USA Location 9641 Sunset Blvd 90210 Beverly Hills
    $32 hourly 60d+ ago
  • Inside Sales Agent

    Auto Club of Southern Calif

    Agent job in Costa Mesa, CA

    If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With our strong AAA products and legendary service, you'll enjoy the benefits of receiving member and internet sales leads to meet monthly sales goals. Responsibilities include: Qualifying and quoting prospects, selling memberships and personal lines insurance products. Collecting premiums, binding coverage, entering policy data into insurance systems, and responding to all underwriting inquiries. Developing a complete and thorough working knowledge of all insurance policy provisions, rating factors, rules, and insurance systems. Following up with members and insureds and prospecting for new business. Inspecting related documentation and resolving membership and insurance problems using discretion and independent judgment. Multi-tasking and identifying cross-selling opportunities. Working some evenings, weekends and holidays. Qualifications College degree preferred, high school diploma required 1-3 years insurance sales preferred Must have moderate proficiency in using Microsoft Office software, such as Outlook, Word and Excel. Advanced communication skills required, both written and oral. Ability to qualify for a Personal Lines License and a Life Insurance License Possess a competitive sales drive to meet and exceed monthly goals Successful completion of a background check Ability to pass a drug screen Training: We provide comprehensive and employee centric training that will prepare you to obtain an insurance (P&C) and Life license and prepare you for success. Our sales agents start at an hourly rate of $24.04. After completion of the training program, our full-time sales agents successfully meeting sales goals earn on average between $83,900.00 - $102,600.00 annually. Commissioned opportunities are uncapped when exceeding sales goals. #LI-JM1 Remarkable benefits: Health coverage for medical, dental, vision 401(K) saving plan with company match AND Pension Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). RequiredPreferredJob Industries Sales & Marketing
    $83.9k-102.6k yearly 60d+ ago
  • Travel Demand Forecasting Specialist

    Fehr & Peers 4.2company rating

    Agent job in Riverside, CA

    Job DescriptionJoin Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities Manage projects overseeing staff, deliverables, budget, and schedule Develop high-quality staff and client relationships Mentor and develop forecasting staff through projects and trainings Analyze and solve complex transportation planning or engineering problems dealing with all travel modes Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project Participate in travel forecasting research through our Forecasting discipline group Prepare papers and presentations for technical conferences Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities Qualifications 3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC) Master's or bachelor's degree in transportation, civil engineering, or related major Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills Ability to delegate work, manage small teams and oversee budgets Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques Experience with big data for transportation analysis (Replica and StreetLight preferred) Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas Ability to translate the results of complex analysis to clients in appealing and intuitive ways Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS Placement within the stated pay range will be determined based upon education, experience, and qualifications.Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more. Full information about the benefits we offer can be found by visiting our careers page. EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $66k-91k yearly est. 6d ago
  • Reservationist

    Sushisamba Los Angeles

    Agent job in West Hollywood, CA

    Job DescriptionThis fall, SUSHISAMBA makes its highly anticipated Los Angeles debut, bringing its iconic blend of Japanese, Brazilian, and Peruvian culture to the heart of West Hollywood. With locations in some of the world's most dynamic cities-Las Vegas, London, Dubai, Singapore and now L.A.-SUSHISAMBA is known for culinary creativity, immersive design, and a high-energy atmosphere unlike any other. We're on the lookout for passionate and dynamic reservationists to join our opening team and help deliver unforgettable hospitality in a one-of-a-kind setting. What You'll Do: Availability to work evenings, weekends and most holidays Communicating clearly and effectively with guests and co-workers Answer telephones in a prompt manner with appropriate scripting Answer all email enquiries promptly, accurately and with appropriate templates, if necessary Receive and record guests' dining reservations on SevenRooms, correctly and appropriately: Accurate allocation of tables in the correct restaurant Ensuring that all appropriate communications are followed with all bookings Promote and distribute information about SUSHISAMBA events and promotions Maintain contact with the General Manager and Sales Manager to ensure that booking details are handled properly and guest concerns are addressed To stay up-to-date with general knowledge about SUSHISAMBA concept and cuisine To stay up-to-date with Los Angeles events, restaurant trends and transport issues To be able to prepare reports for the restaurant per shift, if necessary and requested. Other duties may be assigned What We're Looking For: Previous experience working as a Reservationist within a fast-paced environment Excellent communication skills in the English language both written and verbal The ability to maintain and follow processes and standards Drive and ambition with the desire to learn and grow within the team Full ownership of your role Valid documentation of your right to work in the U.S. What We Offer: $25 per hour The chance to be part of a world-renowned brand's LA debut Ongoing training and clear opportunities for growth Healthcare contributions for eligible employees with the option for employees to include dental and vision insurance 401k retirement plan Long service awards 50% discount when dining at SUSHISAMBA Holiday parties Free daily staff meals on duty Quarterly company sponsored employee events Access to 24/7 employee assistance program
    $25 hourly 27d ago
  • Reservation Agent

    Hankey Group External

    Agent job in Los Angeles, CA

    Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our LAX operations. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth. RESPONSIBILITIES: Demonstrate exceptional customer service with an excellent phone etiquette. Multi-tasking: listening, talking, inputting information into our rental system. Create reservations, sales, and upsell customers Respond to email inquiries Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered. Assist customers by effectively responding to or resolving customer service issues. REQUIREMENTS: 1-2 years of customer service experience Require strong English communication skills, both verbal and written Extremely high energy level Available to work nights, weekends, and holidays Open schedule Mon-Fri 2pm to 10pm open Saturday and Sunday. Great at multi-tasking Attention to detail and organized Pass background, inclusive of Pre-Employment Drug Test Clean driving record (no more than one violation, DUI, reckless driving, or any other serious driving offenses in the last 3 years) Minimum 3 years of licensed driving history Compensation: $18-$20/ hourly Company Benefits: Paid Holidays, Vacations and Sick Days Off Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
    $18-20 hourly 12d ago
  • Reservationist

    Culinary Lab

    Agent job in Los Angeles, CA

    Job DescriptionWe are looking for individuals who are sharp, friendly and articulate, to field all incoming calls for our restaurants. An interest and passion for food and hospitality is a big plus! Part-time position 3 shifts per week; Wednesday and Friday and Saturday availability required. 2+ years hosting/receptionist experience strongly preferred. Responsibilities include: • Answering calls using multi-line phone system • Assisting guests in making reservations • Addressing guest inquiries • Retaining new information given on a regular basis regarding each restaurant (menu updates, restaurant promotions, changes in procedures, etc.) • Addressing miscellaneous admin and data-entry projects during downtime • Supporting corporate team with administrative and office duties • Supporting restaurants with administrative and office duties as necessary • Make outbound calls to confirm reservations Required skill set: • Friendly and personable • Excellent phone etiquette • Detail-oriented and organized • Ability to multi-task This role offers growth opportunities within the corporate office and our restaurants. Based in Los Angeles, Culinary Lab creates, owns and operators a portfolio of restaurants. We also create and manage restaurants for leading real estate developers and hotel owners - driving demand and revenue at our partners' properties. Through food, ambiance, drinks, and service, our award-winning restaurants and lounges transport guests to exciting places around the world, from Peru to Italy, to Tokyo - and, of course, Los Angeles, where it all began. Culinary Lab has multiple concepts, including Hinoki & the Bird, Rosaline, Blackship, Sorra, Pizzeria Ortica, 33 Taps and Lost Property. Please see our web site at: *******************
    $28k-35k yearly est. 28d ago
  • Reservations Agent

    Maybourne Beverly Hills Hotel

    Agent job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up Accommodating in-house guest requests, ensuring a high level of guest satisfaction Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence Understanding the selling strategy for the hotel by knowing the status of room inventory and following it Processing rooming lists accurately as well as all changes and cancellations for group reservations Preparing group guest lists prior to arrival Controlling and blocking rooms as well as pre-blocks for special groups Ensuring that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests Coordinate required departmental training for reservations team to include newly hired agents Coordinate attendance of scheduled departmental meetings in the absence of the manager Act as the main resource for reservation agents in need of assistance Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications High school diploma or equivalent required Minimum of two (2) years' experience in a customer service role required One-year experience working either at the front desk or in the reservations department for a luxury hotel Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. Excellent telephone etiquette and verbal and written communication skills required Good cognitive skills; the ability to solve problems and make rational decisions Knowledge of Microsoft Office products such as Word, Excel, and Outlook required Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. Must possess a good attitude, attention to detail, and ability to work well under pressure Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. Polished and professional demeanor in person, online, and via phone Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Possible prolonged periods of standing. Must be able to lift 15 pounds at times. The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset Put People at our heart Stay two steps ahead Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off Paid Sick Leave Employee Assistance Program Free Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. Auto-Apply 6d ago
  • Reservations Agent

    Maybourne Hotel Group

    Agent job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up Accommodating in-house guest requests, ensuring a high level of guest satisfaction Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence Understanding the selling strategy for the hotel by knowing the status of room inventory and following it Processing rooming lists accurately as well as all changes and cancellations for group reservations Preparing group guest lists prior to arrival Controlling and blocking rooms as well as pre-blocks for special groups Ensuring that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests Coordinate required departmental training for reservations team to include newly hired agents Coordinate attendance of scheduled departmental meetings in the absence of the manager Act as the main resource for reservation agents in need of assistance Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications High school diploma or equivalent required Minimum of two (2) years' experience in a customer service role required One-year experience working either at the front desk or in the reservations department for a luxury hotel Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. Excellent telephone etiquette and verbal and written communication skills required Good cognitive skills; the ability to solve problems and make rational decisions Knowledge of Microsoft Office products such as Word, Excel, and Outlook required Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. Must possess a good attitude, attention to detail, and ability to work well under pressure Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. Polished and professional demeanor in person, online, and via phone Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Possible prolonged periods of standing. Must be able to lift 15 pounds at times. The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset Put People at our heart Stay two steps ahead Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off Paid Sick Leave Employee Assistance Program Free Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. Auto-Apply 6d ago
  • Reservations Agent

    Maybourne Hotels Ltd.

    Agent job in Beverly Hills, CA

    The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay. Roles and Responsibilities * Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards * Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up * Accommodating in-house guest requests, ensuring a high level of guest satisfaction * Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system * Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence * Understanding the selling strategy for the hotel by knowing the status of room inventory and following it * Processing rooming lists accurately as well as all changes and cancellations for group reservations * Preparing group guest lists prior to arrival * Controlling and blocking rooms as well as pre-blocks for special groups * Ensuring that all reservations transferred to PMS or front office system are accurate * Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy * Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests * Coordinate required departmental training for reservations team to include newly hired agents * Coordinate attendance of scheduled departmental meetings in the absence of the manager * Act as the main resource for reservation agents in need of assistance * Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team Qualifications * High school diploma or equivalent required * Minimum of two (2) years' experience in a customer service role required * One-year experience working either at the front desk or in the reservations department for a luxury hotel * Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management. * Excellent telephone etiquette and verbal and written communication skills required * Good cognitive skills; the ability to solve problems and make rational decisions * Knowledge of Microsoft Office products such as Word, Excel, and Outlook required * Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table * Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands. * Must possess a good attitude, attention to detail, and ability to work well under pressure * Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills. * Polished and professional demeanor in person, online, and via phone * Must be a team player and treat colleagues with respect and the highest level of professionalism Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Possible prolonged periods of standing. * Must be able to lift 15 pounds at times. * The job may require working in a fast-paced and sometimes high-pressure environment. Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset * Put People at our heart * Stay two steps ahead * Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits * Medical/Dental/Vision Insurance * Company matched 401(k) plan * Company matched Health Savings Plan * Flexible Spending * Paid Holidays * Paid Time Off * Paid Sick Leave * Employee Assistance Program * Free Parking * Employee Recognition Programs * Colleague meals * Colleague Referral Incentive program * The Maybourne Beverly Hills participates in E-Verify.*
    $28k-35k yearly est. 6d ago
  • Reservationist

    Transdevna

    Agent job in Irvine, CA

    Transdev in Irvine, CA is hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr Benefits include: + An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan + Paid holidays, vacation, and sick time Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual. + Resolve service-related complaints. + Documents trip authorization according to procedures. + Other duties as required. Qualifications: + High school diploma or GED required. + Reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Exercise professional telephone etiquette. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:PleaseClick Herefor CA Employee Privacy Policy. Job Category: Operations Support Job Type: Full Time Req ID: 5937 Pay Group: 2V9 Cost Center: 55373 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $18.1-18.7 hourly 19d ago

Learn more about agent jobs

How much does an agent earn in Monterey Park, CA?

The average agent in Monterey Park, CA earns between $21,000 and $78,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Monterey Park, CA

$40,000

What are the biggest employers of Agents in Monterey Park, CA?

The biggest employers of Agents in Monterey Park, CA are:
  1. Glendale Nissan
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