A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model.
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$49k-72k yearly est. 5d ago
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Lead AI Agent PM for Enterprise Audits
Fieldguide
Agent job in San Francisco, CA
A tech-driven company in San Francisco seeks a Lead Agent PM to develop enterprise-grade AI agents for audit engagements. Candidates should have 6-8 years in product management and be proficient in communicating with Fortune 500 executives. The role primarily requires in-person collaboration, needing at least three days a week in the San Francisco office, and it highlights a focus on leveraging advanced AI technologies. Competitive salary and benefits included.
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$43k-85k yearly est. 1d ago
Engineering Leader, AgentOps Platform
Scale Ai, Inc. 4.1
Agent job in San Francisco, CA
A leading AI company in San Francisco is seeking a motivated individual to manage their engineering team. The role involves driving product delivery, collaborating with teams, and mentoring engineers. Successful candidates will have extensive experience in tech leadership and a track record of developing high-quality products. You'll be part of a dynamic, hybrid environment with competitive compensation and benefits.
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$45k-73k yearly est. 1d ago
Route Service Representative (4 Day Workweek)
Cintas 4.4
Agent job in Pittsburg, CA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Sales Representatives enjoy:
+ Comprehensive 10-week training program
+ Solid base salary and commission potential after being assigned a route
+ Majority work a 4-Day workweek
+ Majority work no nights or weekends
+ Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
+ You are the face of Cintas to our customers and must work to build rapport with key decision makers
+ Ensure quality standards, and proactively solve customer concerns.
+ Grow our existing customer base by upselling and cross-selling additional products and services
+ Negotiating service agreement renewals and control inventory while working professionally and safely
+ Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
+ Have an active driver's license
+ Be at least 21 years of age
+ Obtain a DOT medical certification
+ Provide documentation regarding their previous employment
All successful candidates will also possess:
+ The ability to meet the physical requirements of the position
+ A High School diploma, GED or Military Service
+ The ability to demonstrate a strong customer service orientation
+ Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
+ A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
$45k-90k yearly 5d ago
Baggage Service Agent
G2 Secure Staff 4.6
Agent job in San Jose, CA
Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift.
4. Must pass a pre-employment drug test.
5. Most complete a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information.
2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements.
4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means.
5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage.
6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information.
7. Assist customers with Skycap requests.
8. Monitor baggage delivery and complete baggage delivery quality checklist.
9. Must be familiar with all FAA/Airline/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
12. Attend meetings and in-services as required.
13. Utilize appropriate communications channels and maintain records, reports and files as required.
14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
$27k-33k yearly est. 5d ago
Lead AI Agentic Engineer - Self-Healing IT Automation
Docusign, Inc. 4.4
Agent job in San Francisco, CA
A leading technology company in San Francisco is seeking an experienced Lead AI Agentic Engineer to define the technical vision for autonomous IT operations. This role involves architecting scalable AI solutions and collaborating with cross-functional teams to strengthen security and improve employee experience. Ideal candidates will have significant experience in AI/ML and a passion for innovation.
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$116k-173k yearly est. 5d ago
Strategic AI Agent PM for Enterprise Accounts
A-Frame Search
Agent job in San Francisco, CA
A dynamic AI startup is seeking an Agent Product Manager for Strategic Accounts in New York. This role involves building and optimizing enterprise-grade AI solutions while collaborating with clients to understand their needs. You will drive projects independently, forge relationships across organizations, and provide strategic guidance on AI roadmaps. If you're an entrepreneurial thinker ready to make a significant impact, this position offers a chance to work with top global brands and solve complex business challenges.
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$27k-53k yearly est. 3d ago
Air Export Customer Service/Operations Agent
Staffmark 4.4
Agent job in South San Francisco, CA
Customer Service/Operations Agent - Freight Forwarding Industry: Freight Forwarding/ Global Logistics Position Type : Full-Time, Temporary Schedule: Monday-Friday, 9:00 AM - 6:00 PM About the Role Our client, a global freight forwarding company in San Francisco, is seeking an experienced Customer Service/Operations Agent to join their team. This role combines customer-facing responsibilities with operational coordination to ensure smooth logistics operations and exceptional client service. This position is a long-term temporary assignment. Conversion to a permanent employee role is possible but has no set timeframe and is based strictly on the individual's performance, their ability to integrate with the team (team fit), and overall company performance.
Key Responsibilities
Coordinate and monitor shipment activities including air, ocean, and ground freight
Communicate with customers regarding shipment status, documentation requirements, and delivery schedules
Process import/export documentation and ensure compliance with customs regulations
Liaise with carriers, warehouses, and customs brokers to resolve operational issues
Generate quotes and handle pricing inquiries for freight services
Track shipments and proactively address delays or exceptions
Maintain accurate records in the company's transportation management system
Support daily operational needs and contribute to team efficiency
Requirements
Minimum 2-3 years of experience of customer service or operations in freight forwarding, logistics, or supply chain industry (air export experience preferred).
Knowledge of Incoterms and commercial invoice requirements
Strong knowledge of import/export processes and documentation
Familiarity with customs regulations and international shipping procedures
Excellent communication skills with ability to manage multiple customer accounts
Proficiency in logistics software and Microsoft Office Suite
Detail-oriented with strong organizational and problem-solving abilities
Ability to work independently in a fast-paced environment
$27k-34k yearly est. 5d ago
Airline Customer Service Agent (CHINESE SPEAKERS) AM/PM shift - $22.35 w Health / $24.70 wo (SFO CI Apr2025)
Hallmark Aviation Services 4.3
Agent job in San Francisco, CA
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...
... peace of mind
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele.
We offer part-time and full-time positions. CHINESE SPEAKING IS PREFERED!!!
Excellent advancement opportunities
Paid Training
Dynamic Workplace
Medical benefits
Voluntary dental, vision, and a matching 401k plan
Amazon Incentives and travel perks
Are you excited yet? Fantastic! We are too. But we are just getting started.
You will also learn to perform the following functions throughout the course of your employment:
Learn behind-the-scene workings of an international airport.
You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
Enjoy the opportunity to professionally interact with high-profile passengers.
Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?
Eager to learn new skills
Organized and logical thinker
Make quick and rational decisions
Problem Solving
Ability to adapt quickly to unforeseen situations
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a dynamic environment
At least 18 years of age, high school graduate or G.E.D equivalent.
Eligible to work in the United States
English proficient, other languages are a plus.
Computer savvy
Are you passionate about learning?
Paid training with our highly knowledgeable and top performing training department.
Equal Opportunity Employment
Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
If you've come this far, then take the next step towards elevating your skills and building your new career.
It's just one click away.
$29k-34k yearly est. 5d ago
Insurance Advisor
Vouch, Inc. 4.4
Agent job in San Francisco, CA
Vouch is the risk advisor that powers ambition.
We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.
Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.
Why should you join our team and Vouch?
Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.”
What does a work environment look like at Vouch?
This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building.
Role Responsibilities:
As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage.
We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology.
What you'll do:
Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform
Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage
Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals
Construct and present customized insurance proposals to clients
Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM
Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues
Maintain a healthy pipeline and conduct pipeline reviews with your manager
About you:
2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred
Strong communication and organizational skills
Able to be agile and thrive in a fast‑paced environment
Possesses competitive drive to outperform peers and continuously improve hard and soft skills
Dependable, positive, and detail‑oriented with excellent follow‑through skills
Active/Current Property and Casualty License or obtained within 30 days of start date
Ability to drive success through ambiguous and complex situations
Takes initiative to problem solve when meeting resistance
Nice to have:
Knowledge of Commercial P&C coverage lines
Exposure to and passion for early‑stage startups and/or high growth environments
Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.)
Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals
Vouch provides several benefits to help you bring your best self to work:
💰 Competitive compensation and equity packages
⚕️ Health, dental, and vision insurance
🪷 Wellness allowance
📚 Company‑sponsored personal and professional development
🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns
🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership.
📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities.
What to expect in a typical interview process:
*(Please note these steps may vary slightly depending on the role)*
30‑minute phone call with our recruiting team
30‑45 minute video interview with the hiring manager
Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role
Executive chat (role dependent)
Compensation philosophy:
The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation)
Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.
Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team.
If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************.
The pay range for this role is:
60,000 - 65,000 USD per year (Chicago Office)
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$85k-90k yearly 2d ago
Airport Customer Service Agent
GAT Airline Ground Support 4.5
Agent job in San Francisco, CA
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$30k-37k yearly est. 5d ago
Cargo Screening Agent
Menzies Aviation 3.8
Agent job in San Francisco, CA
Schedule: PM
Pay: $25.00/hour
As a member of the Menzies Aviation Cargo Screening team, you will be responsible for carrying out Air Cargo Security Screening to the letter of the MSP and ACISP while practicing all Company's Safety Policy inclusive of, but not limited to wearing PPE, equipment operation, safe lifting procedures and obeying speed limits when driving company vehicles and equipment.
Ensure that they work safely in accordance with company policy and procedures
Report safety incidents, risks or safety concerns using the Safety Management System (SMS) reporting system
Recognize opportunities to contribute to the continuous improvement of safety and its management
Stay current with information and knowledge relevant to performing their duties safely.
Key Responsibilities
Carry out cargo screening functions to screen for IEDs, IED Components, or other destructive substances that may be found in air cargo
Operate screening equipment such as X-ray and ETD machines
Identify dangerous objects in cargo and preventing those objects from being transported onto aircraft with Explosive Trace Detection (ETD) equipment and visual and physical search
Complete the required equipment start-up procedures and documentation for each equipment type (ETD and X-ray)
Utilize handheld tools and power tools to assist with the opening and screening of certain cargo configurations
Ensure the capture and completion of the cargo screening logs for each piece of cargo screened
Continuously and effectively interact with stakeholders - Airline Customers, Transportation Security Administration (TSA) Agents, Customs/Border Protection (CBP) Agents- and respond to inquiries in a reasonable tone and manner
Work within a demanding environment, which includes noise from alarms, machinery, people, distractions, time pressure and the requirement to identify and locate potentially life-threatening devices and devices intended on creating massive destruction
Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and Customs and Border Protection (CBP) Regulations. Carry out challenge procedures of any persons not displaying airport credentials
Conduct Alarm Resolution Procedures and Cargo Rendered Unusable Procedures as per the applicable security program.
Must follow all Airport and TSA Security procedures as required
Follow notification procedures when required.
Other duties as assigned
Qualifications
Must be 18 years of age or older
Possess and maintain valid US driver's license
Must be able to pass all pre-employment testing to include drug testing and a physical
Ability to proficiently read, write and speak English
Must be comfortable lifting 70lbs repetitively
Must be comfortable working in all weather conditions
Pass FBI background and obtain US Customs Seal
Must be available and flexible to work variable shifts including weekends and holidays
Prior loading and unloading of heavy products or equipment (preferred)
Forklift certification preferred
Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA)
Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Benefits
Shift differential may apply
Advancement Opportunities to Lead and Supervisor
PTO
Paid Training
Uniform Provided
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 lbs and occasionally lift and/or move up to 70 lbs.
$25 hourly 5d ago
Tech Lead, Agentic AI Platform
Moveworks 4.2
Agent job in Mountain View, CA
What You Will Do
Are you up for an exciting challenge? Picture yourself scaling and optimizing a cutting-edge Generative AI product that offers instant assistance to enterprise users. Ever wondered how to apply abstraction, scalability, and optimization to a dynamic, probabilistic, and generative conversational system? If so, we invite you to join our Conversation Engine team. At our company, you'll have the unique opportunity to work at the core of Moveworks Generative AI product. Your main focus will be scaling and optimizing it to meet the growing demands of the enterprise solution space. Take a look at our recent posts (Moveworks Live, Creator Studio) on Moveworks's groundbreaking solutions for enterprise AI. As pioneers in enterprise AI, we don't follow a set formula for building the next solution. Instead, we encourage you to bring your innovative ideas and imagination to solve unsolved problems. You'll collaborate closely with machine learning experts and cross-functional teams, rapidly iterating over new ideas, and leveraging user behavior data to make informed decisions. Your challenge will be to scale and optimize our conversation engine to support hundreds of millions of users, across multiple chat channels and use cases, and enhance our end-to-end product infrastructure with the utmost engineering quality and robustness.
Construct an extensive product infrastructure, complete with user-friendly interfaces that empower engineers and configurators to effortlessly customize and optimize generative AI models. This includes collecting data and feedback, adapting to diverse enterprise use cases and business contexts, and delivering domain-specific conversational experiences.
Design scalable API abstractions for our conversation platform, which supports all popular chat clients (for example, MSTeams, Slack, and Web) and offers a neutral API for developing other parts of the engineering system.
Optimize the dialog engine to accommodate a wide range of conversational features, leveraging private domain knowledge unique to each enterprise customer in the cloud, and enable real-time multilingual translation. You will achieve this with minimal memory footprint, low latency, and streamlined development process for application engineers.
Champion the best practices for coding patterns, API design, scalability, robustness, and optimization. Foster a culture of excellence and continuous improvements among fellow engineers.
Provide comprehensive insights and visibility into the performance of our conversational AI product. This involves implementing a robust logging and tracing framework, user-friendly debugging and triaging tools, and automated metrics for efficient monitoring and analysis.
Collaborate closely with ML engineers, application engineers, product teams, and customer support teams to drive the development of new features and scalability initiatives.
What You Bring To The Table
A strong foundation in computer science and software engineering, coupled with expertise in building scalable systems.
A deep understanding of clean, modular, and scalable API design. You have the ability to champion best coding practices and influence fellow engineers to uphold high standards of code quality and craftsmanship.
A passion for optimizing systems and improving performance. You are well-versed in tracing, logging, and metrics frameworks, and possess a systematic approach to quickly identify and resolve latency bottlenecks, race conditions, and throughput limitations.
The ability to independently research new requirements and develop innovative solutions. You thrive in an environment of fast-paced coding and execution, embracing rapid iterations to deliver results.
Strong communication skills to effectively articulate rationales and design approaches. You have a cross-functional awareness that enables you to collaborate seamlessly with various teams.
A bachelor's degree or higher in computer science or a related field, demonstrating your academic foundation in the field.
7+ years of professional development experience, specifically in building systems at scale.
Nice To Have
Experience with scaling ML systems
Experience with Agentic AI product or LLMs
$45k-72k yearly est. Auto-Apply 60d+ ago
Reservation Agent ($22/hr)
The Sheraton Palo Alto
Agent job in Palo Alto, CA
Description of the role:
The Reservation Agent is responsible for handling reservations and inquiries for our esteemed guests at The Sheraton Palo Alto. As a Reservation Agent, you will play a vital role in providing exceptional customer service and ensuring a seamless reservation process for our guests.
Responsibilities:
Assist guests in making reservations via phone, email, or in person
Provide accurate information about room availability, rates, and hotel amenities
Ensure reservations are entered correctly into the system
Handle special requests and ensure guests' preferences are accommodated
Answer and resolve guests' inquiries and complaints in a timely manner
Maintain a positive and professional attitude while interacting with guests
Other duties as assigned by management
Requirements:
Prior experience in a customer service role preferred
High school diploma or equivalent
Excellent communication and interpersonal skills (good typing skills)
Ability to multitask and work in a fast-paced environment
Proficiency in using reservation and hotel management systems
Attention to detail and ability to handle confidential information
Flexibility in working shifts, including weekends and holidays
Must be eligible to work in the United States
Benefits:
Competitive hourly compensation
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holiday benefits
Discounted hotel rates worldwide
About the Company:
The Sheraton Palo Alto is a renowned hotel situated in the heart of Palo Alto, California. We pride ourselves in delivering exceptional hospitality to our guests and ensuring their comfort and satisfaction. With our luxurious accommodations, state-of-the-art facilities, and dedicated service team, we strive to create memorable experiences for all our guests.
EEOC Statement: The Sheraton Palo Alto is an equal opportunity employer. We value diversity and strive to create an inclusive and welcoming work environment for all team members. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable laws.
$29k-36k yearly est. Auto-Apply 45d ago
Reservationist
Transdevna
Agent job in Concord, CA
Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.
Position Subject to Collective Bargaining Agreement:
+ $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale)
+ Starting pay $19.60 with progression to $23.89 over 5 years.
Benefits include:
+ Vacation: up to 14 days per year
+ Sick days: 5 days
+ Holidays: 8 days; 6 standard and 2 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Responsibilities
+ Answers customer calls and inputs all customer trip requests using a computerized scheduling system.
+ Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent
+ Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly
+ Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services
+ Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped
+ Enters new customer information or changes into the system.
+ Follows rules and regulations of the Company; follows instructions of management and supervisors
+ Adheres to all regulations related to the Americans with Disabilities Act (ADA)
+ Maintains confidentiality of passengers' information
+ Maintains a clean and well-organized work area
Qualifications
Education, Licensing, and Certifications:
+ High school diploma or equivalent, such as GED, required
Experience:
+ One to two years of dispatch and/or customer service experience preferred
Skills and Knowledge Required:
+ Ability to organize logical and efficient schedules and routes and adapt to changes
+ Ability to read, comprehend and understand a map
+ Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
+ Ability to assist handicapped passengers when needed
+ Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
+ Strong written and oral communication skills
+ Clear speech and pleasant phone demeanor
+ Ability to use a multi-line phone system and handle multiple tasks concurrently
+ Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups
+ Will be cross trained as Reservations for coverage purposes
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
+ Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
For more information, please visit our website at *******************
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
California applicants:Please Click Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6412
Pay Group: DP0
Cost Center: 680
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
$19.6-23.9 hourly 37d ago
Reservation Agent
Stwhj
Agent job in San Francisco, CA
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
$29k-36k yearly est. 60d+ ago
Reservationist
Rooftop Hospitality Group LLC
Agent job in San Francisco, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Free food & snacks
Opportunity for advancement
Vision insurance
The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordinating with the host team, and ensuring accuracy and professionalism in every interaction. The ideal candidate is friendly, detail-oriented, and able to thrive in a fast-paced, high-volume restaurant environment.
Key Responsibilities
Answer and manage incoming calls, emails, and online reservation requests promptly and professionally.
Accurately record reservations in the restaurants booking system, ensuring guest details and preferences are properly noted.
Confirm, modify, and cancel reservations as needed, following restaurant policies.
Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service.
Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue.
Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams.
Provide guests with accurate information about menus, hours, policies, promotions, and events.
Anticipate and resolve guest concerns or scheduling conflicts with professionalism.
Support the front-of-house team during peak hours as needed.
Qualifications
Prior experience in a restaurant, hospitality, or customer service role preferred.
Strong communication and interpersonal skills with a warm, welcoming phone manner.
Excellent organizational skills with the ability to multitask in a busy environment.
Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus.
Professional appearance and demeanor.
Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
Ability to remain seated and manage phones/computers for extended periods.
Occasional light lifting (up to 20 lbs).
$29k-36k yearly est. 18d ago
Freight Agent (Contractor)
Cloudtrucks
Agent job in San Francisco, CA
Your Business. Your Rules. Our Platform. The freight agency model is broken. It's built on opaque fees, clunky tech, and partners who act like your boss. We're here to fix it.
For decades, running your own freight business meant fighting for transparency. It meant using old-guard tech, chasing payments, and always wondering if your "partner" was about to poach your customers.
That era is over.
CloudTrucks exists to empower the independent entrepreneur.
We built our reputation by providing a complete "Business in a Box" for thousands of logistics professionals. Now, we are bringing that same disruptive power to freight agents. We provide the infrastructure-the capital, the technology, and the back-office muscle-so you can run your business faster, smarter, and more profitably.
💻 The Platform: Your Business, Streamlined
This isn't just a TMS. It's your complete operating system, designed to eliminate friction. All our partners get access to our full, premium TMS suite, supercharged with best-in-class integrations.
Radical Transparency: No more "shadow" accounting. A powerful agent portal shows you your exact commissions on every load, in real-time.
Instant Carrier Compliance: Full TMS integration. Stop waiting on carrier packets. Onboard new carriers with tech enabled vetting in seconds.
Total Load Visibility: Industry-leading visibility is built into the TMS. Give your customers the automated, real-time tracking they expect.
Your Customer Portal: Empower your shippers with their own portal to track loads and pull documents, making you look like the tech-forward partner you are.
💰 The Offer: Flexible Models Built for You
We don't believe in a "one-size-fits-all" approach. Whether you are a cradle-to-grave operator or a high-volume rainmaker, we have a model that fits your business with industry-competitive splits.
The Independent Operator Designed for the experienced agent who wants maximum control and maximum margin. You run your sales and operations; we provide the capital, the technology, and the back-office financial support.
The Fully-Supported Partner Designed for the sales-focused professional who wants to scale without hiring staff. You focus 100% on customer relationships, and our dedicated internal team handles the operations-booking, dispatching, and tracking your freight 24/7.
🛡️ The Partnership: Built on Trust, Not Contracts
This is why we're different.
You Own Your Customers. Period. We are your partner, not your competitor. We will never solicit the customers you bring on. Our agreement is built on mutual trust, not restrictive non-competes.
Get Paid Fast & Consistently. We provide the capital to run your business. We pay carriers fast to protect your reputation, and we pay you on time, every time. No games.
We Handle 100% of the Risk. We manage all compliance, vetting, and insurance. When a claim happens, our team handles it. You keep selling.
Support That Actually Supports. Freight doesn't stop at 5 PM, and neither do we. You have a leadership team in your corner dedicated to your success. We are here to provide the strategic guidance and support you need to win with your customers whenever you need it.
This Is For You If...
You are an entrepreneur with an established, loyal book of business.
You prefer the unlimited earning potential of a 100% commission, 1099 contract position over the capped safety of a base salary.
You are tired of being treated like an employee.
You believe technology should make your life easier, not harder.
You are ready to run your business
your
way.
This is not for new brokers just starting out or those without existing customer relationships.
Ready to see what running your business on a modern platform feels like?
About CloudTrucks
CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-41k yearly est. Auto-Apply 60d+ ago
Startup Insurance Advisor - Fast-Paced Growth
Vouch, Inc. 4.4
Agent job in San Francisco, CA
A tech-enabled insurance advisory is seeking a knowledgeable Insurance Advisor to enhance client satisfaction during the sales and onboarding phase. The role requires 2+ years in a client-facing capacity, as well as a property and casualty license. Ideal candidates should be adaptable and possess excellent communication skills. The position is based in New York with a hybrid work model requiring in-office attendance three days a week. Competitive salary package, including equity options, is offered.
#J-18808-Ljbffr
$52k-74k yearly est. 2d ago
Airline Baggage Service Agent in SFO Airport - $21.72 w Health / $24.07 wo (2235-355)
Hallmark Aviation Services 4.3
Agent job in San Francisco, CA
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
Proficient in all Baggage Service related functionality
In depth knowledge of WorldTracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files
Performs daily proactive/reactive communication with passengers
Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
Maintain inventory of OHD baggage
Register lost and found items in W/T, maintain documentation and follow-up with passengers
Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage
Send W/T forwarding messages for all bags that are being expedited from the port
Respond timely to emails, telexes, and phone calls
Required Skills
Basic Math
Long periods of standing
Lifting, pushing, pulling, and carrying up to 70 lbs
Constant interaction with passengers and management
Constant telephone and computer usage
The average agent in Mountain View, CA earns between $20,000 and $73,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Mountain View, CA
$39,000
What are the biggest employers of Agents in Mountain View, CA?
The biggest employers of Agents in Mountain View, CA are: