Agent jobs in New Rochelle, NY - 1,311 jobs

A dynamic AI startup is seeking an Agent Product Manager for Strategic Accounts in New York. This role involves building and optimizing enterprise-grade AI solutions while collaborating with clients to understand their needs. You will drive projects independently, forge relationships across organizations, and provide strategic guidance on AI roadmaps. If you're an entrepreneurial thinker ready to make a significant impact, this position offers a chance to work with top global brands and solve complex business challenges. #J-18808-Ljbffr

Julia B. Fee Sotheby's International Realty is seeking a full-time Marketing & Agent Experience Coordinator to join its Irvington, New York brokerage. William Pitt - Julia B. Fee Sotheby's International Realty is a leading force in real estate, extending 30 offices and 1,100 sales associates in the New York, Connecticut, and Berkshires, MA markets. The firm ranks within the top 30 real estate companies nationally by sales volume. The Marketing & Agent Experience Coordinator will work closely with the brokerage sales manager and collaborate directly with the Corporate Marketing team. This role is essential in supporting and promoting marketing tools and strategies that drive company revenue while maintaining a personable, team-oriented, and professional approach. Key Responsibilities Advertising Management: Plan, execute, and manage office-level advertising while maintaining the office ad budget. Marketing Support: Serve as the liaison between the corporate marketing team and the local brokerage, providing guidance and support to agents on marketing requests. Social Media Management: Oversee office-level Facebook and Instagram accounts. Listing Presentations: Create polished listing presentations for potential clients. Brand Integrity: Enforce brand identity standards to maintain consistency. Copywriting & Editing: Review listing descriptions, proofread content, and make necessary edits. Email Marketing: Edit templates and content within established e-marketing tools. Additional Tasks: Provide ad-hoc support as requested by the brokerage manager. This high-impact role requires creativity, strong organizational skills, and the ability to meet tight deadlines. If you enjoy challenges, are ready to showcase your creative talents, and excel at managing the fine details that make a difference, we'd love to hear from you. Qualifications Bachelor's degree preferred or equivalent work experience Prior real estate experience strongly preferred Minimum of two years of design experience with proficiency in either the Adobe Creative Suite or Canva Strong multitasking and prioritization skills in a fast-paced, team-oriented environment Creative problem-solving abilities Excellent verbal and written communication skills William Pitt - Julia B. Fee Sotheby's International Realty is an AA/EOE employer.

ASSOCIATE - NATIONAL INVESTMENT SALES GROUP Job Description/Requirements Licensed commercial real estate salesperson will work directly with the Managing Director on multifamily properties ranging in size from $1 million to $200 million. You will be expected to generate leads, cultivate client relationships, and interact with active investment property owners. This is a unique opportunity to become one of the key pillars of our Private Capital Group, focusing on property sales within NYC or nationally, and gain in-depth knowledge on sophisticated underwriting/dealmaking processes. Our Managing Director has almost a decade of experience in the industry and has closed over $500M of commercial real estate transactions to date. The candidate should have excellent interpersonal skills, as there is constant client interaction. An aptitude for marketing is also essential, and candidate should have a eye for organizing and presenting information. In addition, ability to research property details while analyzing and determining value are necessary skill sets along with attention to detail, organization and creativity. Qualifications: Self-starter, proactive approach; entrepreneurial mindset Excellent verbal communication skills, articulate and professional demeanor Focused and goal-oriented; disciplined & consistent work ethic Coachable, good listener; high emotional intelligence Strong organizational & follow-up skills Responsibilities: Generating leads and setting up meetings through consistent phone prospecting, networking, and research Securing exclusive listing assignments Develop thorough understanding of the market, real estate fundamentals Compiling a database of property owners: who's buying / selling, investor information, insights, and buying criteria Creating property setups, helping to coordinate the marketing process and initiatives Performing property evaluations and inspections, and compiling due diligence packets Negotiating existing deals Researching comparable sales statistics and data on current market conditions and trends Training: Besen Partners offers a multi-faceted training program for continuous development, including: Daily training sessions on various brokerage and real estate fundamentals Ongoing mentoring Weekly 1 on 1 meetings with Managing Director Introduction to commercial property underwriting

Vouch is the risk advisor that powers ambition. We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service. Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster. Why should you join our team and Vouch? Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.” What does a work environment look like at Vouch? This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building. Role Responsibilities: As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage. We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology. What you'll do: Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals Construct and present customized insurance proposals to clients Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues Maintain a healthy pipeline and conduct pipeline reviews with your manager About you: 2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred Strong communication and organizational skills Able to be agile and thrive in a fast‑paced environment Possesses competitive drive to outperform peers and continuously improve hard and soft skills Dependable, positive, and detail‑oriented with excellent follow‑through skills Active/Current Property and Casualty License or obtained within 30 days of start date Ability to drive success through ambiguous and complex situations Takes initiative to problem solve when meeting resistance Nice to have: Knowledge of Commercial P&C coverage lines Exposure to and passion for early‑stage startups and/or high growth environments Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.) Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals Vouch provides several benefits to help you bring your best self to work: 💰 Competitive compensation and equity packages ⚕️ Health, dental, and vision insurance 🪷 Wellness allowance 📚 Company‑sponsored personal and professional development 🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns 🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc. 🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership. 📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities. What to expect in a typical interview process: *(Please note these steps may vary slightly depending on the role)* 30‑minute phone call with our recruiting team 30‑45 minute video interview with the hiring manager Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role Executive chat (role dependent) Compensation philosophy: The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation) Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future. Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team. If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************. The pay range for this role is: 60,000 - 65,000 USD per year (Chicago Office) #J-18808-Ljbffr

Job Title : Licensed Health Insurance Agent Duration : 3+ months contract (Possible Extensions) Education : High School Diploma/ GED Shift Details : M 8 am to 5 pm Job Description: The Medicare Sales Representative provides greater access to health insurance, by providing education and assistance to Medicare individuals. Explain plan benefits, coverage, and exclusions while ensuring compliance with marketing and regulatory guidelines. Bilingual candidates is a plus (Spanish, Haitian Creole, or Russian) Conduct home visits, and personalized appointments as needed to complete the enrolment process. Must possess a valid NYS Life, Accident and Health License at the time of employment

Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

About the Role: Our client are seeking an experienced Air & Ocean Import Agent to join their well-established international freight forwarding operation in Queens, NY. This role is ideal for a detail-oriented import professional who thrives in a fast-paced environment and has hands-on experience managing international air and ocean import shipments from origin through final delivery. Key Responsibilities Manage end-to-end air and ocean import shipments, including FCL, LCL, and air freight Coordinate closely with overseas agents, airlines, steamship lines, truckers, and warehouses Prepare and review import documentation (HBL/MBL, arrival notices, ISF, customs paperwork, etc.) Track shipments and proactively communicate updates to customers Ensure compliance with U.S. Customs, TSA, and other regulatory requirements Resolve shipment issues, delays, or discrepancies efficiently and professionally Handle billing, cost validation, and file profitability Maintain accurate shipment records in the freight management system Qualifications & Experience 3+ years of experience handling air and ocean import operations Strong knowledge of international freight forwarding and import procedures Experience working with U.S. Customs processes (customs brokerage experience a plus) Excellent organizational skills and attention to detail Strong communication and customer service skills Ability to manage multiple shipments and deadlines simultaneously Proficiency with freight forwarding systems and Microsoft Office What's Offered Competitive base salary of $65,000-$70,000, depending on experience Performance-based bonus Stable, established company with long-term growth opportunities Collaborative team environment Full benefits package (medical, PTO, holidays, etc.)

Title: Customer Service Representative Duration: 4 month contract The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: * Contact newly accepted students and their families to welcome them to the program. * Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. * Answer any questions students and families may have about the program and the school. * Assist with the completion and submission of necessary forms and paperwork. * Coordinate with other departments to ensure a smooth onboarding experience. * Maintain accurate records of all communications and interactions with students and families. * Follow up with students and families to ensure all onboarding requirements are met. * Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Required Skills & Experience * High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, preferably in an educational setting. * Excellent verbal and written communication skills. * Strong organizational and time management skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office Suite and other relevant software. * Bilingual skills are a plus.

About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Business Unit: The Peninsula New York The Reservations Agent is responsible for elevating the guest experience, following all hotel policies and procedures, and providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and information. Key Accountabilities: * Maintain complete knowledge of: * All hotel facilities/services, hours of operation. * All guest room layouts, bed types, decor,and locations. * Room availability for any given day. * Restricted dates, rates, and room types. * All room rates, packages, and promotions. * Specific arrangements between hotel and travel agencies, corporate reservations center. * Entertainment/special events scheduled in hotel. * Maintain complete knowledge and comply with all hotel and departmental policies and procedures. * Maintain complete knowledge of computer and manual systems. * Access all functions of the computer system according to the established procedures and standards. * Set up a workstation with necessary supplies and resource materials; maintain cleanliness throughout shift. * Agent will be the relief/coverage for the Group Coordinator when they take time off. * Process all reservation requests, changes and cancellations received by phone or email, internally and through corporate reservations center or travel agencies. * Ascertain callers' needs through open-ended questions. * Enthusiastically describe room accommodations and all amenities. * Obtain all designated information to book a reservation. * Accommodate special requests and designate such in PMS. * General Requirements: * A bachelor's degree in Hotel Management, Hospitality, Business Administration, or related field is preferred or equivalent hotel work experience. * At least one year of previous hotel experience, in a luxury environment preferred. * Must possess excellent interpersonal communication and organizational skills, be able to work well under pressure, and handle multiple tasks simultaneously. * Computer operations experience (keyboarding skills). * Must possess an aptitude for guest service and have a cheerful, positive attitude. * Must be fluent in English, and fluency in at least one foreign language is preferred. We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary for this positions start at $32.95 per hour. FOLLOW US Nearest Major Market: Manhattan Nearest Secondary Market: New York City Job Segment: Event Planning, Hospitality

We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Process accurate billing and payments, ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed. Handle challenging situations and resolve guest complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences. Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information. Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy. Run daily reports while maintaining and completing daily task list. Adhering to hotel policies, procedures, and standards, including data privacy and security. Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected. Perform Switchboard duties, other administrative duties and direct calls as needed. Participate in any training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. KNOWLEDGE, EXPIERENCE AND SKILLS A bachelor's degree in hospitality management, business administration, or a related field is often preferred. At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required. Experience with Opera preferred. Knowledge of the city, particularly tourist attractions. Professional demeanor, strong ethical standards, and the ability to maintain confidential information. Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems. Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management. Excellent organizational skills and attention to detail, with the Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude. Proficiency in basic computer skills, including knowledge of scheduling Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required. Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to stand for extended periods and work in a fast-paced environment. Endurance to withstand long hours of standing, walking, and repetitive motions. Lift and carry objects weighing up to 30 pounds. Flexibility to bend, stoop, reach, and perform physical tasks. Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Job Description RESERVATIONIST We vow to meet and exceed the highest standards of excellence and provide an unparalleled dining experience. Simply put, we strive to provide: “Great Food, Great Service, and Great Vibe” Essential Duties and Responsibilities: · Handle reservations for all Catch Hospitality Group restaurants in NYC's Meatpacking District · Answers all phone calls with a warm, inviting and professional tone · Maintain an efficient and accurate reservation system · Full understanding of all basic restaurant information, including floor plans and service flow of the restaurant · Communicates all reservations, cancellations and guest issues with the Restaurant and Events Managers and the Maitre'd Apply now if you: · Have at least 1 year reservations experience with a high volume, fine dining restaurant · Are organized and proficient at multi-tasking · Are a reliable, flexible team player willing to learn and adapt to new situations · Have strong verbal communication skills · Are committed to perfection and have a genuine passion for hospitality · Thrive in a fast-paced environment and work well under pressure · Have open availability to work days, nights and weekends What we offer you: · Unparalleled training and development programs · Generous employee discounts on dining, retail, amusements and hotels · Flexible schedules · Multiple health benefit plans to suit your needs · Dental, vision, voluntary life, short term disability · Paid sick leave · Opportunities for advancement · Community volunteer opportunities through Landry's League · Positive and respectful work environment where diversity is valued · Pay rate: $17 - 25 per hour Learn more by visiting our website at ************************ EOE

Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City. Who you are: We're looking for an intelligent, confident, organized and thoughtful individual who exemplifies USHG's core Behaviors. The ideal candidate thrives in a fast-paced, non-stop environment, is adept at prioritizing tasks, possesses excellent communication skills both with guests as well as colleagues, loves solving problems, building long-lasting relationships, and creating positive outcomes. The ability to be strategic, flexible, proactive, calm under pressure, resourceful and efficient is in your DNA. Superior verbal and written communication skills, strong decision-making ability, sense of urgency, empathy and attention to detail is essential. What you'll do: Consistently support a culture of Enlightened Hospitality Possess and exhibit the drive to provide exceptional customer service. Act as the reservations liaison between the guest and Maitre d' for the Marriott Marquis Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests to deliver Enlightened Hospitality. Exhibit professionalism when speaking to guests and communicating information This position is in person only (not remote) What we need from you: Experience in a front of house role in a hospitality business preferred Customer Service Conflict Resolution Attention to detail Professional, articulate, and punctual. Knowledge of Opentable Understanding of Microsoft Office (Excel, Word, Outlook, etc) Full-time flexible hours (able to work days, nights, weekends, holidays) What you'll get from us: At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Reservationist, you'll enjoy: Competitive pay: Hourly rate of $24/hour Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Invest in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Hospitality perks: 51% dining discount across the entire USHG family of restaurants Convenience & flexibility: Pre-tax commuter benefits for transit and parking Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong Turn over the rocks and always be connecting dots to build uplifting experiences and relationships Center the salt shaker with an unwavering commitment to excellence and the values that matter most Write a great next chapter. The road to success is paved with mistakes well-handled Bring a charitable assumption and err on the side of generosity Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami. Job Summary: *This position is for PM shifts only* Reservationists are dynamic hospitality professionals responsible for answering all Gracious Hospitality Management (“GHM”) phone and email inquiries, booking customer reservations, and maintaining the flow of the book. Reservationists warmly receive every inquiry, whether from customers, employees, vendors, or other third parties. Reservationists work with all restaurant and Event teams to ensure a smooth continuation of service. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Communicates to the Lead Reservationist and Reservations Manager where there are overbookings or anomalies on the reservations grid. Completes all assigned side work related to opening and closing the reservations desk, phone lines, and email lines at Gracious Hospitality Management. Maintains a clean and orderly work station, and a clean office environment. Answers all customer phone and email inquiries in a timely, professional, and hospitable manner, and forwards issues or complaints to the management team. Books customer reservations to the satisfaction of the customer and capacity of each restaurant. Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations. Fields phone and email inquiries for GHM. Communicates messages to management or the correct department. Coordinates bespoke, tailored service experiences for clients and plans “COTE-Tailoring Program” moments at the direction of the Lead Reservationist and Reservations Manager. Reports to each scheduled shift on time, in uniform, and ready to work. Assists other stations or areas of the restaurant when requested by management. Qualifications: Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English. Must be reachable by email and able to communicate via phone as well. Communicates information effectively and efficiently. Excellent organizational skills and attention to detail. Possesses a positive, results-oriented, team-player mentality. Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment. Ability to under pressure and maintain professionalism when working under stress. Knowledge of workplace safety procedures and local Department of Health standards. Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy. Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs. Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. Ability to execute steps of service in adherence with company policy. Excellent interpersonal and customer service skills. Excellent communication with management and teammates. Ability to operate phones. 1+ years similar experience preferred. New York State's Pay Transparency Law requires employers to include a range of pay for all advertised job, promotion, or transfer opportunities. New York Pay Range$20-$23 USDBenefits (with variation for full-time/part-time employment): Structured, generous compensation for all positions Comprehensive Medical, Dental, and Vision benefits Flexible Spending Account/Health Savings Account Commuter Benefits Referral Bonus Program Career Advancement Opportunities Employee Recognition Awards Paid Time Off Gracious Hospitality Management fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status. Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at *********************.

Schedule: Full time: Various Shifts Available including Overnight Salary: Starting at $16 - $20 per hour, based on experience Sign-on Bonus Available Successfully fulfill the client's transportation needs and enter that information correctly into the reservation or dispatch systems. Responsibilities and Duties: Responsible for answering incoming calls, email requests and online booking requests for service from client. Accurately input reservation request and any necessary changes into all appropriate computer systems in a concise and professional manner. Keeping up to date on Avalon's products, services, policies and procedures. Reconfirm future reservations with clients. Build rapport with clients by becoming knowledgeable about their account, special needs and particular preferences. Responsible for continuously monitoring all incoming reservation channels (phone, multiple email inboxes, online bookings) and answering all inquiries about the company, service, rates and travel time promptly and professionally. Handles reservations for affiliate work and farms orders to affiliate network as needed. Monitors the status of national rides to ensure clients are receiving excellent customer service from our affiliate network. Identifies and resolves any problems with incoming orders; escalate as needed. Proactively and professionally handle customer service complaints and escalate issues as appropriate to respective department heads. Accurately help build client profiles and accounts by informing accounting of new account information obtained from client calls. Performs basic dispatch functions as needed such as: coding, calling affiliates, obtaining chauffeur details and securing and sending new trips. Responsible for checking all work at the end of shift. Handles and secures greeters when needed. Other duties as assigned Benefits: 401(k) Dental insurance Health insurance Vision insurance

About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten's footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world's most trusted concierge service. About the role: We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world's most sought-after restaurants and uncovering hidden gastronomic gems. You'll work closely with our global network of hospitality partners to deliver exceptional dining experiences-from Michelin-starred establishments to exclusive chef's tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations. Success in this role means: * Delivering outstanding customer service and personalized recommendations. * Staying ahead of dining trends, seasonal menus, and industry developments. * Collaborating with internal teams and preferred suppliers to meet departmental goals. * Maintaining a sharp eye on competitor offerings and exclusive member privileges. * Thriving in a fast-paced environment where precision and timeliness are key. If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine. Key responsibitilies: * Manage reservation requests for domestic and international restaurants * Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service. * Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent). * Follow up with members to confirm interest, answer questions, and finalize arrangements. Operational Excellence and SOP Enforcement * Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses. * Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members. * Submit quotes and confirmations via CRM systems and ensure all member payments and supplier transactions are processed accurately through the finance team. Cross-Regional and Specialized Support * Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support. * Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations. * Identify recurring issues or member pain points and escalate to the U.S. Partnerships Manager as needed. Account Prioritization and Member Advocacy * Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle. * Always act in the best interest of the member, fulfilling requests in the most resourceful and intelligent way while following best practices. Knowledge and Relationship Management * Maintain expert-level understanding of Ten's U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences. * Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry. * Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten's profile and industry relationships, showcasing your dedication to the world of dining. * Provide operational feedback to the U.S. Partnerships Manager to improve access strategies and support communication of new dining benefits to global teams, fuelled by your commitment to delivering outstanding dining experiences. Reporting and Performance * Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency. * Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes. * Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape-especially NYC's top-tier venues (e.g., Carbone, Tatiana, The Polo Bar). * Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners. * Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction. * Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations. * Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management. * Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms). * Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager. * Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs. * Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Additional qualifications * A passion for working in a business that places members and customer service at their core as well as commercial success. * A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences * Excellent English language skills, both written and spoken and any second language is always an advantage. * Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence. Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: * Employee Assistance and mental wellness resources * Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location. * 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week). * 3 extra float days after 3 years of work. * One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days. * Full catalogue of learning modules that cover a wide range of categories for personal and professional development * Discount on Pet Insurance and a variety of other non-travel perks and discounts * IATA card after 90 days which gives access to travel discounts * Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service * Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten's footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world's most trusted concierge service. About the role: We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world's most sought-after restaurants and uncovering hidden gastronomic gems. You'll work closely with our global network of hospitality partners to deliver exceptional dining experiences-from Michelin-starred establishments to exclusive chef's tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations. Success in this role means: •Delivering outstanding customer service and personalized recommendations. •Staying ahead of dining trends, seasonal menus, and industry developments. •Collaborating with internal teams and preferred suppliers to meet departmental goals. •Maintaining a sharp eye on competitor offerings and exclusive member privileges. •Thriving in a fast-paced environment where precision and timeliness are key. If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine. Key responsibitilies: Manage reservation requests for domestic and international restaurants Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service. Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent). Follow up with members to confirm interest, answer questions, and finalize arrangements. Operational Excellence and SOP Enforcement Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses. Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members. Submit quotes and confirmations via CRM systems and ensure all member payments and supplier transactions are processed accurately through the finance team. Cross-Regional and Specialized Support Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support. Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations. Identify recurring issues or member pain points and escalate to the U.S. Partnerships Manager as needed. Account Prioritization and Member Advocacy Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle. Always act in the best interest of the member, fulfilling requests in the most resourceful and intelligent way while following best practices. Knowledge and Relationship Management Maintain expert-level understanding of Ten's U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences. Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry. Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten's profile and industry relationships, showcasing your dedication to the world of dining. Provide operational feedback to the U.S. Partnerships Manager to improve access strategies and support communication of new dining benefits to global teams, fuelled by your commitment to delivering outstanding dining experiences. Reporting and Performance Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency. Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes. Requirements Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape-especially NYC's top-tier venues (e.g., Carbone, Tatiana, The Polo Bar). Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners. Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction. Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations. Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management. Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms). Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager. Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs. Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Additional qualifications A passion for working in a business that places members and customer service at their core as well as commercial success. A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences Excellent English language skills, both written and spoken and any second language is always an advantage. Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence. Benefits Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: Employee Assistance and mental wellness resources Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location. 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week). 3 extra float days after 3 years of work. One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days. Full catalogue of learning modules that cover a wide range of categories for personal and professional development Discount on Pet Insurance and a variety of other non-travel perks and discounts IATA card after 90 days which gives access to travel discounts Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law