Customer Experience Rep - Westcor Land Title Insurance Company
Ardan
Agent job in Maitland, FL
******************************************************************************** As the Customer Experience Representative, you will be the liaison between all of our departments to ensure our clients are receiving a seamless experience across touchpoints. The ideal candidate will have general title industry knowledge and oversee a team of people who respond to inquiries. The qualified candidate will be an encouraging team player, patient, caring, and communicate effectively with team members within the various departments; is able to problem solve daily.
Essential Functions
Answer questions via phone calls and emails from homeowners, lenders, title companies, and attorney offices
Assist with inquiries about software issues, endorsements, policy corrections, and claim submission process to obtain final title policies, retype policies
Represents the business with a positive attitude and professional appearance
Direct point-of-contact for team member inquiries, or concerns; respond to and resolve escalated or complex issues
Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback
Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remain within compliance guidelines
Assist with covering the receptionist desk including answering phone calls through a switchboard, routing calls to the appropriate parties and departments
Perform routine clerical tasks including mailing, faxing, filing, and scanning
Assist with Federal Express user logins and passwords
Oversee the coordination of meeting meals for Executive team
Schedule, prepare agenda and lead monthly team meetings
Schedule, prepare and conduct monthly team training sessions
Assist with the interview processes for new candidates and new team member training
Additional duties as assigned by the Director of Customer Experience
Skills & Qualifications
3+ years of customer experience manager experience or related
Excellent listening, written and verbal communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Self-Starter
Ability to thrive in a fast-paced working environment and be a multitasker
Must have poise and patience when dealing with customers
Bilingual in English and Spanish, or other languages desired
Strong Microsoft Office Suite experience (i.e. Excel, Word, etc.)
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to handle, or feel; and reach with hands and arms.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Ardán offers some great perks:
Health, dental, and vision benefits
Employer-paid disability and life insurance
Flexible spending accounts
401K with company match
Paid time off and company-paid holidays
Wellness resources
Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-49k yearly est. 3d ago
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Customer Support Agent - Orlando, FL
Acorn Stairlifts, Inc. 4.4
Agent job in Orlando, FL
Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
Serve as the primary point of contact for customer and dealer inquiries
Resolve customer concerns with professionalism and empathy
Provide basic technical assistance and escalate complex issues
Document customer interactions and complete incident reports
Confirm service appointments and coordinate daily scheduling
Assist customers with parts orders and service call scheduling
Determine warranty coverage and support accurate invoicing or collections
Identify recurring service issues and escalate when necessary
Process RMAs and respond to voicemail and email support requests
Follow all safety, security, and company procedures
What We're Looking For
Proficient in Microsoft Windows; strong typing skills
Excellent verbal and written communication
Customer-focused mindset with strong listening skills
Ability to handle difficult situations with professionalism
Strong analytical and troubleshooting abilities
Team-oriented, adaptable, and able to work in a changing environment
Reliable with strong work ethic and schedule adherence
Education & Experience
Associate's degree (preferred), OR
2-4 years of customer support or related experience, OR
Equivalent combination of education and experience
Physical & Work Requirements
Ability to occasionally lift up to 10 lbs
Primarily a desk-based role with regular sitting, speaking, and listening
Moderate office noise level
Reasonable accommodations available
What We Offer
Comprehensive benefits package: Medical, Dental, Vision
Enrollment in company 401(k) program, with company match
Company-paid Life Insurance + Short- and Long-Term Disability
7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
A supportive, energetic workplace where success is celebrated
About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.
$26k-34k yearly est. 8d ago
Travel Consultant
Expedia Cruises 4.7
Agent job in Orlando, FL
Who Are Our Vacation Consultants? • They are Passionate about Travel, from villa stays to all-inclusive resorts, and especially CRUISES of every kind-ocean, river, yacht, expedition and more! • They enjoy top-tier commissions AND AMAZING travel benefits.
• They navigate spectacular vacation experiences and provide exceptional customer service.
• Most have no previous travel industry experience, so we offer award-winning, world-famous training tools.
• They are Independent Contractors. They enjoy the flexibility to control their own schedule, either full-time or part-time.
• With our CruiseDesk system, they can work from anywhere in the world!
• They have a PLAN B: Ongoing extra income, with a LIFETIME of hugely discounted travel!
If you don't want to wait, check out ********************************* to see some quick overview videos and learn a bit more.
$54k-73k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Amanda Chase Koenig-State Farm Agent
Agent job in Winter Park, FL
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Winter Park, FL | Full-Time | In-Office
Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry.
What You'll Do
Advise existing clients on coverage gaps and recommend smart solutions.
Review and update policies during renewals or life changes.
Handle policy changes, billing questions, and everyday service needs.
Build strong, long-term client relationships in the Winter Park community.
What We're Looking For
Florida 4-40 or 2-20 license (or ability to obtain quickly).
Strong communicator with a service-first mindset.
Highly motivated, organized, and ready to excel in a fast-paced, top-tier office.
Bilingual English/Spanish preferred.
What You'll Get
Competitive base pay + uncapped commission on additional coverage.
Bonuses tied to personal and team success in a high-performance environment.
Paid time off, licensing support, and continuing education.
401 (k) with match
Health Insurance
Stipend for Disability Insurance
Direct mentorship from a nationally recognized agent and real growth opportunities.
Schedule: Monday-Friday, business hours.
$24k-32k yearly est. 8d ago
Environmental Service Representative (Waste)
The Planet Group 4.1
Agent job in Orlando, FL
Title: Environmental Service Representative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 16h ago
Customer Service Representative - State Farm Agent Team Member
Brandon Quarterman-State Farm Agent
Agent job in Orlando, FL
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401k
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$24k-32k yearly est. 3d ago
CS - Customer Service Representative (ORL)
Atlantic Aviation FBO, Inc.
Agent job in Orlando, FL
We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at ORL. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service Representative, Customer Service, Representative, Retail, Airline, Aviation
$24k-32k yearly est. 7d ago
Customer Service Representative
Circle Logistics, Inc.
Agent job in Orlando, FL
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate correspondence with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
Skills/Abilities:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
$17-$18 an hour
Full-time: 40 hours per week
Weekday and Weekend schedules available
On-site training and career development
Paid holidays and paid time off
Insurance benefits, including but not limited to: Health, vision, dental, life, and disability
401(k) Plan
Check out our Orlando Office HERE
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions.
We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
$17-18 hourly 16h ago
Office Agent
Alliance Ground International, LLC 4.3
Agent job in Orlando, FL
Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Office Agent, Agent, Security, Business Services, Airline, Health
$26k-34k yearly est. 6d ago
Guest Service Agent
Brightline 4.3
Agent job in Orlando, FL
As a Guest Service Agent at Brightline's station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest satisfaction.
Your Role:
Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm.
Support team success: Collaborate effectively with coworkers and contribute to a positive, service‐focused environment.
Demonstrate product and policy knowledge: Understand ticketing, reservations, fare structures, booking guidelines, and special services such as wheelchair assistance.
Provide proactive service: Anticipate Guest needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features.
Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed.
Offer alternatives and upsell: Provide thoughtful options when requests cannot be fulfilled and recommend enhanced experiences when appropriate.
Maintain the station environment: Follow grooming standards, assist with baggage check‐in and checkpoint screening, and keep all areas neat, clean, and functional.
Process transactions accurately: Complete ticket sales, refunds, upgrades, and credit‐based purchases with accuracy and efficiency.
Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner.
Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.
Pay Rate - $20.00 an hour
If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
Knowledge Skills & Abilities:
You love working with people, staying upbeat and positive for hours on end (including in stressful times), and skillfully adapting your communication style to fit a diverse group of people.
You can assist special needs guests, such as those in need of wheelchair assistance, when needed.
You have sound judgment while thinking and acting independently.
Your verbal and listening skills are excellent and geared towards superior guest satisfaction, in person, and over the phone.
You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation.
Standing, walking, being on your feet all day, and being physically active for entire shifts, are something you embrace.
You can lift/carry diverse sizes and weights of baggage short distances and push a wheelchair occasionally.
While you do not have to be a whiz, you have basic math skills.
You are at least 18 years old.
You can work shifts, including weekends and holidays.
The ability to speak multiple languages is not required, but a PLUS.
Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity.
Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements.
Travel: None
Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$20 hourly 8d ago
Concierge - Front Desk Agent
Vaco By Highspring
Agent job in Orlando, FL
Front Desk Receptionists, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for receptionists. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.
From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you are an experienced front desk agent and are looking to move your career forward, let Vaco open the door for you. Apply today!
Job Description:
Dedicated personal chauffeur with professional discretion and white-glove service
Door-to-door pickup and drop-off coordination with real-time itinerary management
Airport meet-and-greet, private terminal (FBO) coordination, and luggage assistance
On-demand scheduling with priority access and last-minute availability
Route planning optimized for efficiency, privacy, and comfort
VIP event transportation (galas, red-carpet events, concerts, sporting events)
Corporate executive and board-level transportation services
Luxury vehicle selection tailored to client preferences
Child seat installation and family travel accommodations upon request
Secure, confidential service for high-profile individuals
Multi-city and long-distance travel coordination
Chauffeur standby service for meetings, shopping, or dining
Hotel, restaurant, and private club drop-off coordination
Special occasion transportation (weddings, anniversaries, celebrations)
Personalized amenities (refreshments, climate control, music preferences)
Travel concierge coordination with hotels, private aviation, and security teams
Skills and Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management, Pleasing personality
$25k-31k yearly est. 3d ago
Budget Lead Fast Break Agent
Budget RAC
Agent job in Orlando, FL
We are looking for qualified candidates for the Budget Fast Break Lead Position at the Orlando Airport.
Preliminary requirements are:
No attendance concerns
No VOTC complaints
No customer service and sales process concerns
Excellent customer service skills and ability to communicate effectively using the English language
Strong interpersonal/organizational skills with ability to motivate others
Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously
Proficiency required in reading, writing, mathematics, cash handling/ reporting.
$29k-60k yearly est. 60d+ ago
Public Entity Financial Services Sales
Primelending 4.4
Agent job in Orlando, FL
HilltopSecurities is looking to hire a Public Entity Finance Services Sales Representative for our Public Finance team in Orlando, Florida. The Public Entity Finance Services Sales Representative is responsible for distribution of our suite of Asset Management products and other company services to cities, school districts, counties, and other government entities. The representative will solicit participation from prospective entities and increase participation from current government clients within a specific assigned geographical territory.
Bachelor's degree or equivalent work experience
FINRA License Series 7 is REQUIRED. Series 66 is highly desired or able to obtain within 90 days of hire
Demonstrated success in financial services/products sales
Experience in working a specific sales territory with travel involved
Knowledge and sales experience in banking, financial services or fixed income investments is strongly desired
Accustomed to working in a fast-paced, team-oriented environment and have the ability to prioritize multiple tasks while meeting deadlines
Must be able to meet production quotas with minimal supervision
Strong communications skills, both oral (including presenting to groups) and written and effective interpersonal skills and organization
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); knowledge of Salesforce is a plus but not required
Sells products by personal visit and phone calling program along with presentations or attendance at prospective clients governing board meetings when requested (occasional participation at school board or city council meetings may be outside of traditional work hours),
Maintaining relationships with existing clients to retain and grow their business with the firm
Representing the department at participant organization conferences by staffing exhibit booth and attending other conference events.
Travel to meet with prospective and existing participants - at least 50% of the time; much of it will be day travel. Overnight travel is also required when seeing out of town clients or attending conferences (typically 4-8 nights per month)
Working with prospective clients to obtain enrollment documents to participate in the investment pools or other HTS products
Working with existing clients to expand their participation in the investment pools or other HTS products
Utilize a combined focus of phone and email activities along with in person/virtual visits and conferences to meet or exceed established sales goals, quotas, targets, and objectives.
Prepare weekly status reports for their territory for Department Manager
File personal expense reports
Other functions as needed.
$75k-151k yearly est. Auto-Apply 20d ago
Equipment Room Agent
G2 Secure Staff 4.6
Agent job in Orlando, FL
Coordinating and distributing equipment to employees.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent.
Previous airport and/or customer service experience preferred.
Previous radio / phone dispatch experience desirable.
Previous supervisory experience preferred.
Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
Must be 18 years of age or older.
Must have a reliable telephone and transportation number.
PERSONAL AND PHYSICAL REQUIREMENTS:
Treat all information as confidential.
Posses the tact to deal with all levels of situations, client representatives, employees and the public.
Ability to work from verbal and written instructions.
Ability to communicate in English clearly and concisely verbally and in written form.
Must be detail-oriented and perform with minimal supervision.
Must be able to handle multiple situations simultaneously.
Must have excellent radio/telephone skills.
Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
Must be able to lift, carry and/or hold up to 75 lbs.
Must pass pre-employment and random drug test.
Must complete a criminal background check.
Must meet necessary requirements to obtain a security sensitive identification badge.
Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
Must be familiar with and abide by all Client/company regulations.
Work with Client Special Services Representatives to ensure all requests for services are met.
Actively Participate in the Safety Management System (SMS)
Pull assignments or work orders from computer, as needed.
Do all reports accurately and in a timely manner.
Must be familiar with all FAA/ TSA/Airline/Company regulations.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs
Escalate issues to operations Manager Immediately.
Deal courteously and tactfully with fellow employees and passengers if necessary.
Communicate effectively with fellow employees.
Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
Maintain and distribute radios (where applicable).
Always complete the appropriate documentation and reports in thorough and timely manner.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Provide general information and directions to passengers.
Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
Attend meetings and inservices as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
Identification badges must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
Perform other duties as requested.
$23k-33k yearly est. 1d ago
(RN) Call Center Nurse Specialist // Orlando FL 32822
Mindlance 4.6
Agent job in Orlando, FL
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Business Call Center Nurse Specialist
Visa GC/Citizen
Location 6272 Lee Vista Blvd, Orlando FL 32822
Division Pharmaceutical
Pay Negotiable
Contract 6 Month Temp-to-Hire on performance
Timings Mon - Fri between 12.30AM - 9.00PM
Qualifications
POSITION OVERVIEW
Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision.
Essential Duties and Responsibilities
1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include:
· Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
· Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients.
· Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
· Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
· Educator: Complete patient teaching in relation to the use of products
2. Participates in program specific customer meetings and training sessions.
3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
4. Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
· Performs other related duties as assigned or requested.
Scope of Position Responsibilities
· For Internal and External Relationships: Responsible for customer and patient interactions.
· For Organization Influence: Limited - Works within the guidelines of a specific program.
· Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director.
Job Qualifications
· Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment.
· Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment.
License/Certifications
· Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana
Additional Skills
· Analyze data
· Answer telephones
· Develop/maintain networks on a broad cross section
· Effective at group involvement
· Handle multiple tasks
· Compile data/statistics
· Establish filing system
· Input data into computer systems
· Use computerized spreadsheets to conduct analysis
· Problem solving
· Research information
· Strong communications-written and verbal
· Time management
· Effective interpersonal, negotiating and communication skills required.
Computer Skills
· Data entry
· Visual concentration on computer screens
· Multi-user computer systems
· Personal Computer
· Microsoft Office - Word, Excel, Microsoft Office
Working Conditions/Physical Demands
Normal office environment
Lifting under 10 pounds
Ability to travel for contract requirements
If you are available and interested then please reply me with your “Chronological Resume” and call me on **************.
Additional Information
Thanks & Regards,
Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************
*************************
$25k-32k yearly est. Easy Apply 60d+ ago
Agent VIP Reservations
Description This
Agent job in Orlando, FL
As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests.
Why do Team Members like working for us:
Competitive base pay plus commission
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Qualifications:
Minimum of 2 years of previous Call Center experience.
Knowledge of VOICE system/RCC system required.
Excellent written, verbal, and interpersonal skills.
Ability to interact effectively with team members and management at all levels.
Proficiency in MS Office, particularly Word and Outlook.
Professional, positive, and upbeat demeanor.
Strong sense of customer service with enthusiastic, professional, and upbeat behavior.
Good organizational skills and diligent.
Ability to work a variable schedule, including evenings and weekends, based on call center needs.
Background in timeshare/hospitality preferred.
Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
Key Responsibilities:
Receive and service inbound reservation calls.
Make and service activation calls.
Assist guests with inquiries related to their purchased packages and upcoming vacations.
Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations.
Handle situations with dissatisfied guests.
Assist management with special projects.
Ensure privacy and security of confidential guest information.
Complete tour and room drop requests.
Process monthly payments.
Perform any other reasonable requests by management.
$24k-32k yearly est. Auto-Apply 47d ago
Reservationist
Tavistock Restaurant Collection 4.1
Agent job in Orlando, FL
NAMI LAKE NONA
Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.
If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:
What is the coolest restaurant you have ever been to?
What is the craziest thing you have ever eaten?
What is your favorite cocktail?
Have you ever traveled outside of the US? If so, where to?
If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.
POSITION SUMMARY
Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
RESPONSIBILITIES:
- Manage reservations, ensuring accuracy and efficiency
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Provide exceptional customer service to customers during the reservation process
- Coordinate with other departments to ensure seamless operations
- Accurately enter customer information into the company's reservation system
- Maintain accurate records of reservations and customer interactions
Requirements
SHIFT AVAILABILITY
-12PM-8PM
SKILLS & ABILITIES
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organizational and time-management skills
- Ability to work independently as well as part of a team
- Familiarity with reservation systems is a plus
- High school diploma or equivalent
$26k-32k yearly est. 60d+ ago
Travel Wound Care Specialist
Qsm-Fl 3.7
Agent job in Orlando, FL
Quality Surgical Management has more than 30 years of providing quality and excellence in bedside and clinical wound care management and our family of medical providers is growing. We are currently looking for a Medical Doctor, Doctor of Osteopathy, or Nurse Practitioner (MD, DO, or NP) to join our expanding team that can fill the role of an in-house travel provider.
The in-house travel provider is responsible for covering vacant territories, establishing new facilities, covering FMLA, vacations, or sick time, providing bedside surgical wound care services, and excellent customer service.
QSM provides standardized training to all providers and the right candidate must be able complete two (2) weeks of at-home didactic training followed by six (6) or more weeks of field training in any of the states in which QSM operates. All mandatory training is paid, and travel expenses are covered by the company.
This is a TRAVEL position with the potential for assignments in the state of Georgia for coverage needs within our company
Essential Skills
MD, DO, NP (Adult, Geriatric, or Family), unencumbered licensure or eligible.
Excellent Customer Service and communication
Ability to travel, which will include travel by car and plane as well as overnight stays in hotels.
Valid driver's license
Understanding of the importance of proper documentation and standard of care practices
Must have reliable transportation.
DEA not .
Must attend all required meetings and corporate conferences each year (travel may be ).
In-person direct examination of patients is
Must be able to sit or stand for extended periods.
Must be able to lift 50 lbs.
Must be able to communicate orally and in writing.
Must be proficient in English (written and verbal communication)
Must be able to push/pull/carry equipment.
Must be available/reachable by cell phone during working hours.
Working hours are variable based on the needs of assignment to meet client needs/requests.
Must be able to exercise discretion and independent clinical judgment concerning the treatment of patients on a daily basis.
Must be able to delegate tasks, provide clear instructions/recommendations and collaborate with other professionals and ancillary staff.
May be to provide telehealth services.
Preferred Skills
Wound care experience is a plus but not .
2-years of experience as a provider is preferred but not (new grads welcome to apply)
Proficient in Microsoft 365
Salary
Base salary provided plus bonus structure.
Benefits
Competitive benefits package including medical, dental, vision, and 401K after 90 days with employer contributions.
PTO
Malpractice coverage provided.
No on-call, nights or weekends
Cell phone reimbursement
All travel costs covered.
All supplies needed to be successful are provided, all we want is you.
All state licensures are provided (except for the provider's state of residence).
QSM-FL, Inc., provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, lay-off, recall, transfer, leaves of absence, compensations and training. Apply now to begin your journey of joining our QSM family as we continue to grow and provide excellence in wound care.
$40k-59k yearly est. 16d ago
Travel Specialist
Wanderlust Adventures 4.0
Agent job in Orlando, FL
We are seeking individuals with great enthusiasm for the travel industry!
Travel Specialists
are the primary point of contact for the client and is responsible for promoting, booking and maintaining travel arrangements for individuals, groups and/or businesses. We work with various major vendors and have the ability to tailor a vacation to each client. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Training and certifications are provided.
We are seeking individuals with:
Passion to help clients build the ultimate vacation by offering our destinations and services
Excellent customer service skills
Desire to build relationships with our travel partners & clients
Drive to execute the sale
Expertise in our product and policies
Acute attention to details and the ability to review your own work to ensure quality
Ability to work under pressure, quickly and accurately
Motivation to succeed
Responsibilities:
Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events & activities)
Provide exceptional customer service to clients
Maintain relationships with travel partners and vendors
Work well in a group/team setting
Stay up to date on the travel industry and policies
Collect and enter data into our software and maintain client files
Complete required certification within a timely manner
Complete ongoing training with our company and travel partners
Requirements:
Must have a smartphone with reliable internet access
Laptop or desktop computer (highly recommend, however, not required) with reliable internet access
Must be at least 18 years of age
Must be a United States resident
Skills:
Time Management
Computer and Internet knowledge
Verbal and Communication
Motivation
Self Discipline
Leadership
$40k-58k yearly est. 60d+ ago
Proximity Marketing Agent
Renewal 4.7
Agent job in Orlando, FL
Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process, and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are! **************************************
What We Offer:
A Culture People Love proudly recognized as a Top 10 Best Place to Work for 4yrs in a row
Time to Recharge enjoy paid time off plus six paid holidays to support your work-life balance
Health & Peace of Mind medical, dental, vision, and life insurance to support your wellbeing
Join a Company Where Growth is Real over 60% of our leaders were promoted from within
W-2 Sales Position with Industry Leading Bonuses (Uncapped Earning Potential!)
Income: On Average $50,000yr - $70,000yr (Base + Bonus) (Paid Weekly!)
Schedule: Flexible Availability Weekdays/Weekends (Full-Time)
The Proximity Marketing Agent works with a team of canvassers to bring brand awareness to homeowners in targeted marketing areas.
Responsibilities:
Generate high-quality leads while engaging in door-to-door campaigning in assigned territory
Learn to deliver a pre-qualifying lead presentation to prospective homeowners
Provide daily reports of leads and appointments and attend team meetings
Maintain communication with the call center and sales team
Requirements:
High School Diploma or Equivalent - (Minimum 18yrs of Age)
At least 1-2yrs of Customer Service Experience
Previous Door-to-Door Sales, Appointment Setting, or Retail Experience is a Plus
Reliable Transportation for Commuting to Various Locations in the Area
Availability to Work Flexible Schedule Including Weekends if Needed
Ability to learn and then utilize selling techniques
Comfortable walking throughout neighborhoods and the ability to walk outdoors for extended periods of time
Interpersonal communication, social intelligence, charismatic personality, and people skills
**Must be willing to undergo a criminal background check**
**Must have a valid driver's license and clean driving record**
**This Company Participates in E-Verify**
Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment .
Renewal by Andersen careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The average agent in Pine Hills, FL earns between $18,000 and $74,000 annually. This compares to the national average agent range of $19,000 to $72,000.