Agent jobs in Pompano Beach, FL - 1,451 jobs

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail

Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Representative, Dispatch, Retail

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day-to-Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Process changes or cancellations to delivery orders Requirements: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Previous customer service experience Strong communication skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Pluses: Fluency in Spanish

This Customer Service Rep - Electric/Water position is full-time (non-exempt) position is based on a 40-hour work week with a pay rate of $18.4111. This position is part of the public employees Union (PEU) and will work at Utilities Building located at 120 N Federal Hwy #104, Lake Worth, FL 33460. In addition, this position offers: Vacation and Sick Leave Accruals 13 Paid Holidays 3 Floating Holidays City of Lake Worth Beach Medical Benefits that include Life Insurance, Dental and Vision coverage Retirement Plan JOB SUMMARY: Under general supervision, responsible for handling Utility customer questions, payments, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one stop resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES: Receive, answer, resolve and process inquiries and issues from customers, contractors and other city departments by telephone, email, fax, or in person. Use computerized systems for information gathering, data resources, creating service requests, troubleshooting, etc. Research and verify Utility customer account information to provide information regarding services, products, billing, etc. Process and balance utility payment batches for payments received through mail and drop boxes to proper accounts. Accept and process new service applications, as well as service terminations and transfer requests. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. KNOWLEDGE, SKILLS AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty and possess a positive, professional demeanor. Communicate effectively with supervisors, team members, other departments and the public, with customer service and professional demeanor. Communicate verbally and in writing in a concise, clear and professional manner. Learn new/revised processes quickly and follow instructions to ensure completion of assignments with accuracy and minimal supervision. Use multiple systems/applications simultaneously to complete assignments effectively and efficiently (Microsoft Office, Naviline, PayNearMe, Paymentus, Tantalus, etc). Adapt to changing assignments, procedures, etc., quickly and willingly to assist customers and team members. Stay updated on office guidelines, safety procedures, and all daily changes. Maintain strong attention to details, ensuring accurate completion of assignments and minimal repetition of customer requests. Deal with difficult situations/customers and conflict using de-escalation, empathy and knowledge. Demonstrate knowledge of utilities (electric and water) needed to assist customers. Knowledge of office equipment to use effectively and safely. High productivity with accuracy in a busy environment with multiple interruptions by using prioritization skills. WORK ENVIRONMENT: Office environment, fixed work schedule, face to face interaction with co-workers and customers, call center, sitting, standing, lifting light objects (up to 10 pounds). EDUCATION AND EXPERIENCE: Graduation from High School or equivalent, plus (3) years' experience in a customer service office position performing the above skills and knowledge. Bilingual a plus or preferred. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member.

5th HQ - We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description. Essential Functions and Responsibilities Provides sales support for International Sales Business Developer Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process Requests internally samples to send to existing customers and new leads Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times. Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.) Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.) Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints) Responsible for the processing and data entry of orders and invoicing using Visual software Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed. Follow up on the Registration Process and payment of Registration fees with each customer Expedites the resolution of customer problems and complaints Requests codifications for Master Formulas for finished Products Supports inventory control of customer supply materials Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services Supports in the development of new products in liaison with R&D in the development of the new products to be launched every year Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers. Provides feedback to management regarding customers Assists in special projects from International Sales Department Performs other functions as requested by the immediate Supervisor Qualifications Associate's degree or Bachelor's degree (preferred) Bilingual English- Spanish 2- 5 years' experience in customer service Strong computer skills (Microsoft Word, Excel, Outlook) Strong communication skills Able to accept criticism and show desire to learn and improve Able to multitask Works well in a fast-paced environment

Grendene Global Brands collaborates with the Brazilian-based manufacturer Grendene S/A to bring the vibrant and fashionable Brazilian footwear brand Melissa to life in the U.S. and international markets. With a commitment to innovation, design, and sustainability, the company continues to expand its global reach in the fashion industry. Grendene Global Brands focuses on delivering high-quality, colorful, and stylish footwear that resonates with diverse audiences worldwide. About Melissa: Born in Brazil, Melissa is a celebration of art, fashion, design, and sustainability since 1979. Melissa collaborates with icons in design, fashion, and art; Comme des Garcons, Karl Lagerfeld, Viktor & Rolf, Jeremy Scott, Vivienne Westwood, Y/Project, Lazy Oaf and Zaha Hadid, among others. Melissa is recognized worldwide for its innovative material: a 100% recyclable, 100% Vegan and a low carbon emissions PVC, MELFLEX, that offers more flexibility, resistance, and comfort. Melissa knows and believes that sustainable development is not an exception policy, but a mandatory routine which will always deliver a safe and socially responsible product without compromising design, style, and a cutting-edge aesthetic. About the Role: The Journey Ahead: Welcome to the vibrant world of Melissa! We are seeking passionate and well-established Territory Showrooms or Sales Agents to represent our iconic Melissa Women's footwear collection. As our representative, you will bring the best of Brazilian design to your territory-building meaningful relationships and expanding our vegan and recyclable footprint with intention and style. Territories Available: Southeast: FL, GA, SC, NC, VA, DC, WV, KY, TN, AL, MS Southwest: TX, NM, OK, KS, MO, AK, LA West: CA, AZ, NV, WA, OR, UT Responsibilities: Represent the Brand: Promote the Melissa women's collection at existing accounts while exploring untapped opportunities in your territory Drive sales growth by developing and managing accounts in the contracted territory Road Warrior: Exceed targets by scheduling and conducting both in-store and trade show retailer meetings. Represent Melissa at relevant trade shows, events, and pop-ups Share Our Story: Educate retailers on brand history, product features & benefits, and latest styles as well as Melissa's commitment to sustainability, style, quality and value Visit accounts to maintain brand displays and ensure merchandising aligns with Melissa's aesthetics Manage the Order Process: Ensure smooth and efficient order-to-delivery cycles Cultivate Relationships: Build authentic partnerships through open communication and exceptional service while identifying and pursuing new retail and wholesale partnerships Collaborate with internal teams on product launches, promotional events and brand initiatives Strategize for Success: Anticipate market trends and adapt strategies to customer demand Offer Insights: Analyze and share customer/market feedback and product recommendations to keep Melissa on the cutting edge Qualifications: A passion for fashion and a solid understanding of industry trends Effective Communication: Your ability to articulate, negotiate and inspire aligns perfectly with our designs Relationship-Building Skills: Connect effortlessly with a diverse customer base and industry professionals Territory Knowledge: Understanding of the region's ideal clients and cultivate/establish relationships with them Opportunity Spotting: A knack for finding new sales prospects and turning them into revenue Results driven: the ability to have a proactive and adaptable approach to sales Experience in footwear is a plus, but not a requirement. Melissa is a brand that sells in a wide variety of environments beyond shoe stores, including Swimwear, resort, surf, and RTW boutiques so we prefer a strong overall brand mix and alignment Embark on an exciting journey where sales and style meet, and work feels like a passion project. Join the Melissa family today! 🌴👡 Join us in building Melissa's next chapter in the USA!

Air Export Agent Compensation: $55,000-$65,000 base salary + performance bonus About the Role Our client are seeking an experienced Air Export Agent to join their international freight forwarding operation in Miami, FL. This role is ideal for a detail-oriented export professional with hands-on experience managing international air export shipments from booking through final departure. Key Responsibilities Manage end-to-end air export shipments, including consolidation and direct shipments Coordinate with overseas agents, airlines, trucking providers, and warehouses Prepare, review, and issue export documentation (HAWB/MAWB, SLI, AES filings, invoices, packing lists, etc.) Book cargo with airlines and ensure timely space confirmation Track shipments and proactively communicate status updates to customers Ensure compliance with TSA, AES, and all export regulations Resolve shipment issues, delays, or documentation discrepancies Handle billing, cost validation, and file profitability Maintain accurate shipment records in the freight management system Qualifications & Experience 2-5+ years of experience in air export operations within a freight forwarding environment Strong knowledge of international air freight export procedures Experience with AES filings and TSA compliance Excellent organizational skills and attention to detail Strong communication and customer service skills Ability to manage multiple shipments and deadlines in a fast-paced environment Proficiency with freight forwarding systems and Microsoft Office What's Offered Competitive base salary of $55,000-$65,000, depending on experience Performance-based bonus Opportunity to join a growing operation with career advancement potential Supportive, team-oriented work environment Full benefits package (medical, PTO, holidays, etc.)

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date

Job Description Join Vacatia and Deliver Exceptional Experiences for Owners & Guests Location: Current location: Vacation Village at Weston location at 16461 Racquet Club Road Weston Fl 33326 Location will be moving to come February of 2026: 2626 East Oakland Park Blvd Fort Lauderdale, FL 33306 Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners. We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence. Why You'll Love Working at Vacatia Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms. Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners. Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries. Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience. Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement. Your Impact Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms. Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes. Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels. Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems. Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals. Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise. What You Bring 1+ year of experience in reservations, hospitality, customer service, travel, or related fields. Timeshare, hotel, or travel agent experience strongly preferred. Strong communication, service mindset, and problem-solving abilities. Ability to manage high call volume while maintaining accuracy and professionalism. Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred). Bilingual English/Spanish strongly preferred. High school diploma preferred. Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment. Join Us Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.

Job DescriptionDescription: Makers Air is seeking a friendly, detail-oriented Reservation Agent to join our team! In this role, you'll be the first point of contact for our customers, assisting with reservations, answering inquiries, and ensuring every passenger enjoys a smooth booking experience. What You'll Do: Handle incoming calls, emails, and online requests for flight reservations. Provide accurate information on schedules, pricing, policies, and services. Enter and update customer reservations in the system with precision. Process payments, issue confirmations, and assist with changes or cancellations. Deliver exceptional customer service by addressing questions and resolving issues promptly. Collaborate with operations and customer service teams to ensure seamless travel for our passengers. Requirements: 1-2 years of aviation, hospitality, or travel industry experience preferred. High school diploma or equivalent required (associate degree in aviation, travel/tourism, or business a plus). Previous experience in freight forwarding, logistics, reservations, or passenger services preferred. Familiarity with aviation reservation or booking systems strongly preferred. Ability to calculate, post, and manage figures accurately (ticketing, baggage, fees, etc.). Knowledge of FAA and TSA travel regulations (or willingness to learn). Strong communication skills, with the ability to interact effectively across departments and with passengers. Proficiency in English and MS Office (especially Excel) required; additional languages a plus. Excellent customer service skills with high attention to detail. Ability to stay calm and problem-solve in a fast-paced aviation environment.

Job DescriptionDescription: The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction. Key Responsibilities: Reservation Management: Handle all guest reservation inquiries received via phone, email, or online channels. Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system. Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales). Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management. Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately. Guest Relations & Service: Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service. Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles. Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary. Build rapport with repeat guests and assist in developing guest profiles for future personalization. Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements. PBX & Communication Duties: Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams. Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards. Assist in managing internal communication and guest requests routed through the PBX system. Administrative & Reporting: Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations. Work closely with the Sales team on group blocks, rooming lists, and VIP reservations. Monitor and reconcile third-party bookings to ensure rate parity and accuracy. Maintain reservation records in compliance with privacy and data protection policies. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred. 1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting. Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite. Strong communication, interpersonal, and problem-solving skills. Ability to multitask in a high-pressure, detail-driven environment. Passion for luxury service and guest satisfaction consistent with Forbes standards. Physical Requirements: Ability to sit for extended periods while working at a desk or computer. Manual dexterity to operate office equipment, including phones, keyboards, and printers. Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials). Ability to work flexible schedules, including weekends or holidays as business needs dictate. Requirements:

Full-time Description The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction. Key Responsibilities: Reservation Management: Handle all guest reservation inquiries received via phone, email, or online channels. Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system. Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales). Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management. Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately. Guest Relations & Service: Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service. Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles. Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary. Build rapport with repeat guests and assist in developing guest profiles for future personalization. Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements. PBX & Communication Duties: Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams. Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards. Assist in managing internal communication and guest requests routed through the PBX system. Administrative & Reporting: Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations. Work closely with the Sales team on group blocks, rooming lists, and VIP reservations. Monitor and reconcile third-party bookings to ensure rate parity and accuracy. Maintain reservation records in compliance with privacy and data protection policies. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred. 1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting. Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite. Strong communication, interpersonal, and problem-solving skills. Ability to multitask in a high-pressure, detail-driven environment. Passion for luxury service and guest satisfaction consistent with Forbes standards. Physical Requirements: Ability to sit for extended periods while working at a desk or computer. Manual dexterity to operate office equipment, including phones, keyboards, and printers. Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials). Ability to work flexible schedules, including weekends or holidays as business needs dictate.

Job Description At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA's second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As reservation agent you will be managing incoming reservation requests, maintaining an organized reservation system, and provides excellent customer service to guests. Responsibilities include handling inquiries, seating assignments, and coordinating with restaurant staff to optimize guest flow. Strong communication, organizational skills, and previous customer service experience are required. RESPONSIBILITIES: Manage incoming reservation requests via phone, email, and online booking platforms. Maintain an organized reservation system and ensure accurate recording of all bookings. Provide excellent customer service by assisting guests with inquiries, special requests, and seating preferences. Coordinate with the restaurant staff to optimize table assignments and ensure efficient seating arrangements. Handle reservation cancellations and modifications promptly and professionally. Uphold restaurant policies and procedures regarding reservations and seating arrangements. Requirements/Qualifications: Previous experience in a customer service role, preferably in a restaurant or hospitality setting. Strong communication and interpersonal skills. Excellent organizational abilities and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Familiarity with reservation management software is a plus. Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Other Skills and Knowledge: Strong attention to detail and accuracy in processing reservations. Collaborative to share an environment with opportunities for interaction with coworkers and supervisors. Physical Demands And Work Environment: General office assignments-(typing), which lends itself to repetitive motion. Sitting in a stationary position for several hours within the day. Using hands and fingers for typing, clicking, and navigating reservation systems and software. Lifting or carrying lightweight office materials or equipment as needed.

Job Description Processes telephone calls and reservations in a timely manner following Trump National Doral standards. Answers all telephone calls including reservations and guest inquiries in a friendly and courteous manner, for package reservations, tee times, spa appointments and internal and external communications. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS OF RESERVATION CALLS: Answers all reservations, telephone calls and emails in a friendly manner, using clear English communication. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information. Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions. Use proper selling techniques and maintain the utmost in professionalism while personalizing each call. Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs. Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to faxes, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follow up with the Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system. Achieve or surpass all departmental standards in regards to shop scores, calls answered, call conversion. Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. ESSENTIAL FUNCTIONS OF INTERNAL AND EXTERNAL CALLS and COMMUNICATIONS: Answers calls originating from external and internal sources. Directs the caller to the appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other requests. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. Greets callers with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc. Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest. Enters all guest responses and requests into Alice in order to provide effective and efficient service. Provides a record of all Guest Insights to allow departments to properly research and respond to the guest for any challenges which may occur. Field guest complaints, conducting research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Assists office in any other administrative duties as needed. Prepares reports as required. Attends training and meetings as required. Attempts to communicate with guests in guest's native language. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolves complications such as location changes or credit issues. Summons team members to escort guests to/from their rooms as appropriate. Operates various office machines. Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using a computer system. Call for repair and technical support of all computer based PBX equipment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to read, listen and communicate effectively in English. Ability to access read and accurately input information using a moderately complex computer system. Ability to effectively deal with both internal and external guests, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Standing Occasional Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Taste Never Smell Never Lifting/Carrying (# lbs) Occasional up to 20 lbs. Travel Rare Typing Constant OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE One to two years of prior Guest Service, Reservations, Front Office or Sales experience is preferred. Prior luxury hospitality experience and previous PBX experience preferred. Ability to speak multiple languages is desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

The Mandel JCC of the Palm Beaches is seeking a Welcome Desk Associate to join our JCC family in Boynton Beach, Florida. The position is responsible for providing excellent customer service to all community members and staff. They are the first person who greets visitors either in person or over the phone and helps provide program, class & event information and take registration when needed. The role requires a positive attitude and high standards of service and professionalism at all times. Work schedule is generally 15-20 hours during each work week, plus additional hours as needed. Must have weekend and early evening availability. ESSENTIAL DUTIES AND RESPONSIBILITIES · Customer service is a priority! Make all members and guests at the JCC feel welcome and comfortable; · Greet and welcome all JCC guests in person and by phone with a smile and positive attitude; answer questions and direct to other colleagues in a positive manner; · Provide program, class and event information (catalogs, flyers, etc.) and help community members register for these programs when needed; · Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands; · Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency; · Ensures strict confidentiality of privileged information; Maintains adherence to all company policies and procedures, including agency safety requirements; · Must work the days and hours to perform all assigned responsibilities and tasks, and be punctual and timely in meeting all performance requirements, including but not limited to, attendance standards and work deadlines; · Ability and willingness to participate in ongoing professional development activities in order to keep current on new developments in the field and to enhance skills already maintained. · Perform other duties as assigned. MINIMUM POSITION REQUIREMENTS: · A minimum of 1-2 years' experience in customer services/guest services/hospitality; · Strong proficiency using various computer programs and have knowledge of a variety of computer software applications, such as, but not limited to Microsoft Office, including Excel and PowerPoint); · Demonstrated ability to have positive and professional interactions with management, co-workers, vendors, and clients in a manner that encourages harmonious working relationships, enhances the image and reputation of the agency and promotes positive client/agency relations; · A high level of communication and interpersonal skills; able to situations, including sensitive and confidential ones with a demonstrated poise, tact and diplomacy; · An ability to comprehend the consequences of various problem situations and to refer them to the appropriate people for resolution; · Successful experience(s) working effectively with a wide range of constituencies in a diverse community; · A knack for multi-tasking as a result of strong organizational skills and an ability to work well independently as well as with others; · A flexible schedule! This position calls for working mornings, nights, weekends and holidays as needed. WHY SHOULD YOU JOIN OUR JCC? Culture The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family. OUR JCC WELCOMES ALL PEOPLE The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual. The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The Role The Reservations Agent is the first connection to our guests' stay, the voice on the line and the calm behind the chaos. This role is all about precision, communication, and connection. You'll handle reservations for the hotel and spa via phone, email, and online systems while keeping an eye on maximizing occupancy and revenue. You'll also support our PBX and Front Desk teams, ensuring that every guest feels informed, cared for, and excited to experience The Standard way of life. What You'll Do Handle hotel and spa bookings via phone, email, GDS, and online channels with accuracy and warmth. Answer calls with professionalism, charm, and efficiency, routing, transferring, and taking messages as needed. Maintain clear communication with all departments about arrivals, departures, groups, and special requests. Stay up to date on all property details, from room types to restaurant hours, menus, spa offerings, and special events, to confidently inform and upsell guests. Build strong relationships with travel professionals and returning guests to promote loyalty and trust. Support and promote all company programs, policies, and procedures, responding effectively in emergencies or unusual situations. Maintain the highest standards of service, accuracy, and cleanliness within the Reservations Office. Represent The Standard with a polished, professional appearance and positive, team-oriented attitude. What You Bring Previous experience in hotel reservations, front office, or a related hospitality role preferred. Above-average communication and guest service skills, both verbal and written. Fluent in English (additional languages are a plus). Strong organizational skills and the ability to multitask in a fast-paced environment. Familiarity with hotel reservation systems (Opera PMS experience is a plus). Comfortable working independently and collaboratively within a team. Availability to work a flexible schedule, including weekends and holidays. Physical Requirements Ability to sit or stand for extended periods (up to 8 hours). Frequent use of computer, keyboard, and telephone systems. Occasional walking, bending, or lifting of office materials up to 15 lbs. Clear speech and hearing required for phone and in-person communication. Visual acuity to read computer screens, correspondence, and reports. Why You'll Love Working at The Standard Live the lifestyle you help create. Restaurant Discounts Spa Discounts Boutique Discounts Enjoy access to our spa / gym facilities and up to 3 fitness classes per week, Designated employee pool days during the summer Paid Time Off & Holidays Medical, dental, and vision coverage, plus short-term and long-term disability, life insurance, 401(k) Retirement Plan A Culture That Feels Like Home Work where hospitality, creativity, and community come together… Every day.

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT3

5th HQ - Are you a people person who loves helping others and thrives in a fast-paced environment? We're looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you'll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you're passionate about customer service, enjoy solving problems, and want to make a real impact, we'd love to meet you! What You'll Do: Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish. Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction. Accurately log all customer interactions and update information in our system. Collaborate with team members to provide efficient and seamless support. Educate customers on our products and services to help them make the most of our offerings. What We're Looking For: Bilingual (English/Spanish) with excellent written and verbal communication skills. Customer-focused with strong problem-solving skills and a positive attitude. Previous customer service experience preferred, but we're willing to train the right person! Ability to work in a fast-paced environment and adapt to changing priorities. Proficiency in basic computer applications and a willingness to learn new software. What We Offer: Competitive hourly rate. Comprehensive benefits package including health, dental, and vision insurance. Paid time off and holiday pay. A supportive team environment with opportunities for growth and advancement. Ongoing training and professional development to enhance your skills. Why Join Us? We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you're ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!

Makers Air is seeking a friendly, detail-oriented Reservation Agent to join our team! In this role, you'll be the first point of contact for our customers, assisting with reservations, answering inquiries, and ensuring every passenger enjoys a smooth booking experience. What You'll Do: Handle incoming calls, emails, and online requests for flight reservations. Provide accurate information on schedules, pricing, policies, and services. Enter and update customer reservations in the system with precision. Process payments, issue confirmations, and assist with changes or cancellations. Deliver exceptional customer service by addressing questions and resolving issues promptly. Collaborate with operations and customer service teams to ensure seamless travel for our passengers. Requirements 1-2 years of aviation, hospitality, or travel industry experience preferred. High school diploma or equivalent required (associate degree in aviation, travel/tourism, or business a plus). Previous experience in freight forwarding, logistics, reservations, or passenger services preferred. Familiarity with aviation reservation or booking systems strongly preferred. Ability to calculate, post, and manage figures accurately (ticketing, baggage, fees, etc.). Knowledge of FAA and TSA travel regulations (or willingness to learn). Strong communication skills, with the ability to interact effectively across departments and with passengers. Proficiency in English and MS Office (especially Excel) required; additional languages a plus. Excellent customer service skills with high attention to detail. Ability to stay calm and problem-solve in a fast-paced aviation environment.