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  • Activations Agent- Capital Vacations Orlando

    Capital Vacations 3.6company rating

    Agent job in Orlando, FL

    NEW AMAZING OPPORTUNITY Shift Monday Friday schedule Capital Vacations is now hiring for our Activations Department The Activations Agent assists current vacation package holders with setting their dates for vacation utilization BENEFITS Inbound AND Outbound LeadsFull Benefits Health Dental Vision & Life Insurance; 401K; PTO etc Monday Friday set schedule Multiple ways to earn commissions NO cap on commission unlimited earning potential BEST pay in the industry base hourly advantageous commissions and daily cashcheck spiffs Paid Weekly hours and commissions on same check Opportunity for employee advancement is not only encouraged but expected Principal Duties and Responsibilities Contact customers who have purchased a vacation package with us Ensure all vacation packages are qualified Arrange travel dates for vacation packages Assist our customers with any questions they may have while maintaining excellent quality standards in compliance with set company guidelines Up sell accommodations sell entertainment tickets etc Code records completely and accurately in our database Assist guests with questions about the vacation properties packages and procedures Determine eligibility of Capital guests per qualification standards Job Requirements Qualifications 1 year of relevant call center experience preferred but not required Customer service experience Ability to multi task Functional knowledge of computers and basic computer programs Ability to build rapport Excellent communication skills Proficient in basic PC knowledgedress code is business casual Must be at least 18 to apply
    $31k-62k yearly est. 6d ago
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  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Agent job in Daytona Beach, FL

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail
    $30k-34k yearly est. 6d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Agent job in Orlando, FL

    Store 2************ W Sand Lake Rd, Orlando, Florida 32819 Shift Availability. Days - Evenings Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chall Customer Service Representative, Customer Service, Representative, Retail, Service
    $22k-28k yearly est. 5d ago
  • Customer Support Agent

    Acorn Stairlifts, Inc. 4.4company rating

    Agent job in Orlando, FL

    Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company. What You'll Do Serve as the primary point of contact for customer and dealer inquiries Resolve customer concerns with professionalism and empathy Provide basic technical assistance and escalate complex issues Document customer interactions and complete incident reports Confirm service appointments and coordinate daily scheduling Assist customers with parts orders and service call scheduling Determine warranty coverage and support accurate invoicing or collections Identify recurring service issues and escalate when necessary Process RMAs and respond to voicemail and email support requests Follow all safety, security, and company procedures What We're Looking For Proficient in Microsoft Windows; strong typing skills Excellent verbal and written communication Customer-focused mindset with strong listening skills Ability to handle difficult situations with professionalism Strong analytical and troubleshooting abilities Team-oriented, adaptable, and able to work in a changing environment Reliable with strong work ethic and schedule adherence Education & Experience Associate's degree (preferred), OR 2-4 years of customer support or related experience, OR Equivalent combination of education and experience Physical & Work Requirements Ability to occasionally lift up to 10 lbs Primarily a desk-based role with regular sitting, speaking, and listening Moderate office noise level Reasonable accommodations available What We Offer Comprehensive benefits package: Medical, Dental, Vision Enrollment in company 401(k) program, with company match Company-paid Life Insurance + Short- and Long-Term Disability 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years A supportive, energetic workplace where success is celebrated About Acorn Stairlifts Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.
    $26k-34k yearly est. 6d ago
  • Customer Service Representative (On-Site)

    Concentrix 4.2company rating

    Agent job in Orlando, FL

    The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web. This position will allow us to review each applicant for two different Customer Service Representative roles that provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) Please review the qualifications below to see the differences between the two opportunities we are actively accepting applications for. A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative, you will: Provide inbound customer support. Help customers resolve technical issues. Assist in correcting billing concerns. Ensure the appropriateness of social media content. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: Must have a high school diploma or equivalent 2 years of customer service experience required Demonstrate experience & ability to uncover the right solution by asking probing questions Demonstrate experience & ability to utilize resources and/or articles to provide correct information Must reside in the United States and have a valid U.S. address for residence Opportunity 1: Prior experience with financial support including knowledge of different card types (prepaid, debit & credit) Opportunity 2: Previous experience in fashion or apparel support, in retail or call center environment. You should have a genuine passion for the apparel and fashion industry and its customers. WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary range for this position is $18.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey A modern, state-of-the-art office setting with advanced technologies and a great team Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here . Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here . If you wish to review the Affirmative Action Plan, please click here .
    $18 hourly 18h ago
  • Customer Service Representative

    Circle Logistics

    Agent job in Orlando, FL

    Benefits: 401(k) Health insurance Paid time off Training & development Vision insurance Wellness resources Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate "check calls" to track and trace drivers on all pickups and deliveries Communicate correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits, including but not limited to: Health, vision, dental, life, and disability 401(k) Plan
    $17-18 hourly 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amanda Chase Koenig-State Farm Agent

    Agent job in Winter Park, FL

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Winter Park, FL | Full-Time | In-Office Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry. What You'll Do Advise existing clients on coverage gaps and recommend smart solutions. Review and update policies during renewals or life changes. Handle policy changes, billing questions, and everyday service needs. Build strong, long-term client relationships in the Winter Park community. What We're Looking For Florida 4-40 or 2-20 license (or ability to obtain quickly). Strong communicator with a service-first mindset. Highly motivated, organized, and ready to excel in a fast-paced, top-tier office. Bilingual English/Spanish preferred. What You'll Get Competitive base pay + uncapped commission on additional coverage. Bonuses tied to personal and team success in a high-performance environment. Paid time off, licensing support, and continuing education. 401 (k) with match Health Insurance Stipend for Disability Insurance Direct mentorship from a nationally recognized agent and real growth opportunities. Schedule: Monday-Friday, business hours.
    $24k-32k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brandon Quarterman-State Farm Agent

    Agent job in Winter Park, FL

    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $24k-32k yearly est. 6d ago
  • CUSTOMER SERVICE REPRESENTATIVE II

    Central Bank 4.2company rating

    Agent job in Winter Park, FL

    The Customer Service Representative is responsible for performing intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists customers in their selection of various accounts and financial services, cross-sell the Bank's products and services, and opens, maintains, and closes all account types. Essentials Performs intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank, and ensures cross-sell opportunities are presented by applying professional sales techniques. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; and assists customers in completing credit applications. Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, vault teller, and lending; and provides leadership, training, and support to less experienced new account representatives and other branch staff members. Discusses, prepares, and processes documents related to the Bank's electronic banking services. Discusses and accepts merchant card applications for submission to the bankcard services department. Makes decisions regarding the opening of new deposit accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; and prepares all documents and items pertaining to checking accounts, savings accounts, and certificates of deposit for processing. Operates personal computer to process account activity, and determines balances and resolve problems within given authority. Processes various loan transactions; consumer, commercial, and real estate loan payments and advances. May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business. Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Issues official checks, certificates of deposit (COD), etc. Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports. Receives and processes stop payment and hold orders. Presents funds received from customer to teller for initial deposits, determine funds availability and obtains receipt for the customer. Processes credit reports, wire transfers, address changes, check and deposit slip orders, and endorsement stamp orders. Records, files, scans documents, updates information, and sorts mail or reports as required. Gathers data and processes various reports and callbacks. Answers telephones and directs callers to proper Bank personnel. Processes debit card applications, card ordering, and file maintenance. Processes statements, renewal notices, and interest payments for IRA and certificates of deposit accounts. May assist in opening and closing the vault daily, and assist in balancing vault currency and coin. Cross-trains less experienced branch personnel. Types routine letters reports and forms. Maintains files, copies, and faxes documents, and orders and distributes supplies. Performs official notary service duties. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; and accepts responsibility for own actions. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; promotes working environment free of harassment of any type, and builds a diverse workforce and supports affirmative action. Assures compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Completes administrative tasks correctly and on time; supports the Bank's goals and values; and benefits the Bank through outside activities. Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued under the OSHA Act of 1970, which apply to one's actions and conduct.
    $30k-34k yearly est. 6d ago
  • Call Center Agent

    Coraltree Hospitality Group

    Agent job in Orlando, FL

    Professionally and warmly answer all incoming calls with enthusiasm and efficiency, in accordance with our service parameters and performance metrics, delivering exceptional service and creating positive, memorable experiences for guests and associat Call Center, Agent, Guest Experience, Reservations, Communications, Hotel, Technology
    $24k-33k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryan Strasburger-State Farm Agent

    Agent job in Orlando, FL

    Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About the Agent: With an extensive 25+ year career in the insurance industry, I began my journey with MetLife and later gained valuable experience with Downey Insurance and other Brown & Brown, Inc. subsidiaries. Now I am a State Farm Insurance Agent for Orlando and the surrounding Central Florida areas. Originally from the Midwest (Indiana & Nebraska), my family and I have made Doctor Phillips our home. As an active member of both the MetroWest Rotary Club and Holy Family, community involvement is important to us. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Strasburger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 6d ago
  • CS - Customer Service Representative (ORL)

    Atlantic Aviation FBO, Inc.

    Agent job in Orlando, FL

    We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at ORL. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service Representative, Customer Service, Representative, Retail, Airline, Aviation
    $24k-32k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Cortney Tidwell-State Farm Agent

    Agent job in Orlando, FL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $24k-32k yearly est. 6d ago
  • Office Agent

    Alliance Ground International, LLC 4.3company rating

    Agent job in Orlando, FL

    Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Office Agent, Agent, Security, Business Services, Airline, Health
    $26k-34k yearly est. 4d ago
  • Customer Service/Support Representative I

    CAE Inc. 4.5company rating

    Agent job in Orlando, FL

    About This Role The Client Services Representative (CX Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer experience, taking care of daily operations with regards to customer services, training center experience and reception tasks. The CSR is the first point of contact for customers, clients, and guests, and provides them with all essential information they may reasonably require. The Client Services Representative (CX Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer experience, taking care of daily operations with regards to customer services, training center experience and reception tasks. The CSR is the first point of contact for customers, clients, and guests, and provides them with all essential information they may reasonably require. Main Tasks: * Act as first- and main point of contact for all customers, clients, and guests throughout their 'lifecycle' within the training center. * Act as pivot between clients/guests and the various back-office functions to ensure customer services delivery expectations are being met and/or exceeded consistently. * Execute front office duties to provide customers with requested information regarding the training process (schedules, changes, etc.) and logistics (hotel, transport, visa) or any other issue that our customers can reasonably request * Prepare client's materials for course delivery by: Ordering/printing required course documentation for clients. * Ensure facilities are ready, prepared and organized in support of training delivery Skills, Capabilities & Competencies * Minimum of 3 years in Customer Service role required * Attention to detail * Meet deadlines within prescribed timeframes * Able to thrive in a team environment and contribute to team objectives * Excellent presentation and communication skills * Able to work onsite * Must be able to work every other weekend, if needed Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at ****************************.
    $23k-31k yearly est. 6d ago
  • Guest Service Agent

    Brightline 4.3company rating

    Agent job in Orlando, FL

    As a Guest Service Agent at Brightline's station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest satisfaction. Your Role: Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm. Support team success: Collaborate effectively with coworkers and contribute to a positive, service‐focused environment. Demonstrate product and policy knowledge: Understand ticketing, reservations, fare structures, booking guidelines, and special services such as wheelchair assistance. Provide proactive service: Anticipate Guest needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features. Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed. Offer alternatives and upsell: Provide thoughtful options when requests cannot be fulfilled and recommend enhanced experiences when appropriate. Maintain the station environment: Follow grooming standards, assist with baggage check‐in and checkpoint screening, and keep all areas neat, clean, and functional. Process transactions accurately: Complete ticket sales, refunds, upgrades, and credit‐based purchases with accuracy and efficiency. Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner. Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed. Pay Rate - $20.00 an hour If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity! Knowledge Skills & Abilities: You love working with people, staying upbeat and positive for hours on end (including in stressful times), and skillfully adapting your communication style to fit a diverse group of people. You can assist special needs guests, such as those in need of wheelchair assistance, when needed. You have sound judgment while thinking and acting independently. Your verbal and listening skills are excellent and geared towards superior guest satisfaction, in person, and over the phone. You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation. Standing, walking, being on your feet all day, and being physically active for entire shifts, are something you embrace. You can lift/carry diverse sizes and weights of baggage short distances and push a wheelchair occasionally. While you do not have to be a whiz, you have basic math skills. You are at least 18 years old. You can work shifts, including weekends and holidays. The ability to speak multiple languages is not required, but a PLUS. Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements. Travel: None Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country. Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $20 hourly 6d ago
  • RIGHT OF WAY AGENT III - 55014057

    State of Florida 4.3company rating

    Agent job in DeLand, FL

    Working Title: RIGHT OF WAY AGENT III - 55014057 Pay Plan: Career Service 55014057 Salary: $58,309.34 - $75,459.15 Total Compensation Estimator Tool STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION Cost Center 555 / Right of Way OPEN COMPETITIVE CAREER SERVICE FULL-TIME CONTACT PERSON: Gillian Bernard, Acquisition Administrator CONTACT TELEPHONE NUMBER: ************ CONTACT EMAIL ADDRESS: ******************************* ANTICIPATED BI-WEEKLY HIRING SALARY: $2,638.43 ($68,599.23/ annually) Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available. Our Mission The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities. Our Vision As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free. The Work You Will Do: Right of Way Agent III - District 5 / Right of Way Production / Appraisal & Acquisition This position will support the agency's mission by providing expert negotiations with property and business owners to acquire parcels for roadway projects. Duties also include relocation and property management to ensure certification for construction project lettings. The Difference You Will Make: Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses. Where You Will Work: District 5 Headquarters Right of Way 719 South Woodland Boulevard DeLand, Florida 32720 Annual Salary Range: $58,309.34 - $75,459.15 Your Specific Responsibilities: Conduct expert negotiations with property and business owners for complex parcel assignments and coordinate business damage activities. Deliver Notice to Owner, prepares offer package and make offer within established core process mapping requirements; Deliver Notice to Business Owner: acquire all assigned parcels. Provide expert property management assistance for project/parcel assignments. Conduct inspections and inventory of improvements, fixtures and contents of real property according to established schedules and core process targets. Plan and execute asbestos and demolition related activities according to established schedules and core process targets. Ensure excess properties owned by the department for 10 years are identified and reviewed for possible surplus. Provide expert relocation assistance for complex parcel assignments. Plan for Relocation Needs Assessment Surveys to be reviewed, approved and delivered no later than the established deadline. Ensure conformance with applicable laws, rules, regulations, policies and procedures. Coordinate and direct work activities on right of way projects to ensure compliant, and a high quality product delivered in support of right of way certification dates. Vendor/warrant processing is required to perform these duties. Obtain suit information. Assemble, submit and coordinate preparation efforts among the agent, suit coordinator and the attorney by scheduled dates to meet project schedules per Production Status Report or suit plan schedule. Ensure data is entered into the Right of Way Management System (RWMS); accurately and within 3 working days of the event. Prepare and recommend settlement approval that is reasonable, accurate and procedurally compliant. Coordinate with other offices to address and resolve issues on projects. Interpret, apply and communicate right of way policies and procedures. Research the matter through available resources and past handling of similar issues, in a consistent manner. Represent Right of Way at public meetings hearings and workshops, and similar forums. Ensure and monitor a Quality Control Program. Performs Quality Control review on assigned parcels. Monitor, train and assist local governments with right of way activities. The Successful Candidate will have the following required Knowledge, Skills, and Abilities: Knowledge of: * And understanding of 49 Code of Federal Regulations (CFR) Part 24 (Uniform Act), relating to real property acquisition and relocation assistance. * Real estate principles and practices. * Quality assurance planning for the acquisition and relocation assistance program. Skills in: * Use of personal computers, including a working knowledge of word processing and spreadsheet software. * Effectively communicating orally and in writing. Ability to: * Effectively plan, organize, and work independently. * Establish and maintain good working relationships with others. * Identify training needs, and to develop and present effective acquisition and relocation training. * Implement a quality assurance plan for the acquisition and relocation assistance program. * Be self directed and skilled in problem solving. * Understand and interpret real estate appraisals and right of way maps. Other Job-Related Requirements: * This position is responsible for adhering to the provisions and requirements of Section 215.422, F.S. related State Comptroller's rules and Department of Transportation invoice processing and warrant distribution procedures. * On an as needed basis may be required during periods of emergency and/or disaster recovery upon request by appropriate authority, to work beyond established work schedule at night and/or state-wide, including weekends. Minimum Qualifications: * Eight years real estate experience defined as professional or technical experience in right-of-way administration, land management, abstract and title work, property management, or the sale, acquisition or appraisal of real estate. * Graduation from the FDOT Real Estate Level II Training Program. * Post-secondary education can also substitute for the required experience on a year-for-year basis. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Health insurance (over 90% employer paid) * $25,000 life insurance policy (100% employer paid) * Dental, vision and supplemental insurances * State of Florida retirement package * 10 paid holidays a year * Generous vacation and sick leave * Career advancement opportunities * Tuition waiver for public college courses * A variety of training opportunities * Employee Assistance Program (EAP) For additional benefit information available to State of Florida employees, visit: ************************************* SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at ************** for assistance. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $58.3k-75.5k yearly Easy Apply 3d ago
  • Agent VIP Reservations

    Hilton Grand Vacations 4.8company rating

    Agent job in Orlando, FL

    As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests. Why do Team Members like working for us: * Competitive base pay plus commission * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match. * Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation * Employee stock purchase program. * Tuition reimbursement programs. * Numerous learning and advancement opportunities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Key Responsibilities: * Receive and service inbound reservation calls. * Make and service activation calls. * Assist guests with inquiries related to their purchased packages and upcoming vacations. * Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations. * Handle situations with dissatisfied guests. * Assist management with special projects. * Ensure privacy and security of confidential guest information. * Complete tour and room drop requests. * Process monthly payments. * Perform any other reasonable requests by management. Qualifications: * Minimum of 2 years of previous Call Center experience. * Knowledge of VOICE system/RCC system required. * Excellent written, verbal, and interpersonal skills. * Ability to interact effectively with team members and management at all levels. * Proficiency in MS Office, particularly Word and Outlook. * Professional, positive, and upbeat demeanor. * Strong sense of customer service with enthusiastic, professional, and upbeat behavior. * Good organizational skills and diligent. * Ability to work a variable schedule, including evenings and weekends, based on call center needs. * Background in timeshare/hospitality preferred. Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
    $31k-36k yearly est. 36d ago
  • Activations Agent

    Vacation Innovations 3.4company rating

    Agent job in Orlando, FL

    Why Work with Vacation Innovations? At Vacation Innovations, we don't just offer jobs-we build careers in the exciting world of travel and vacation ownership. With nearly 300 employees and over two decades of industry leadership, we've grown into the largest provider of secondary market services and solutions in the vacation ownership industry. Our headquarters in Orlando, Florida-timeshare capital of the world-positions us at the heart of the industry, allowing us to attract top talent and foster innovation at every level. We pride ourselves on our collaborative culture, career development opportunities, and a work environment where your success is celebrated and your contributions truly matter. Position: Activations Sales Agent Location: On-site (Orlando, FL) | Type: Full-time | Industry: Travel & Hospitality We are seeking motivated, persuasive, and performance-driven individuals to join our high-performing Sales Team. As a Sales Agent, you'll play a key role in assisting guests with vacation planning, booking upgraded packages, and providing exceptional service to ensure a seamless guest experience from the first call to confirmed travel. What You'll Do: Engage with customers via inbound and outbound calls using our RingCentral system Maintain a positive and energetic attitude in all interactions with guests and teammates Persuade guests to book specific properties and travel dates aligned with company goals Upsell base packages and apply promotional offers to maximize revenue Answer questions about properties, packages, and travel procedures with professionalism and clarity Overcome objections and build rapport quickly and effectively Handle escalations and implement solutions with support from management Maintain accurate call notes and updates in Salesforce Actively participate in ongoing professional sales training and development Meet and exceed daily, weekly, and monthly performance metrics, including arrivals and revenue goals Follow all internal policies and procedures to ensure operational excellence Who You Are: A self-starter with a results-driven mindset A strong communicator with the ability to build rapport and influence decision-making Comfortable in a fast-paced, goal-oriented sales environment Detail-oriented with strong organizational and data entry skills Able to manage time effectively and handle multiple priorities with urgency Flexible to work evenings, weekends, and holidays as needed Preferred Qualifications: High School Diploma or equivalent required Timeshare or hospitality contact center experience is a strong plus Strong PC proficiency and familiarity with Salesforce or similar CRM systems Experience handling inbound/outbound calls in a sales-focused environment What We Offer: Competitive base pay with uncapped commission opportunities Access to comprehensive training and ongoing professional development Full benefits package including medical, dental, vision, life, 401(k), and more Paid time off, paid holidays, and travel perks including discounted resorts, flights, and rental cars A team-oriented environment where your growth and success are supported Ready to help travelers plan unforgettable getaways while growing your career in sales? Apply now and take the next step with Vacation Innovations-where your future in travel starts today.
    $23k-42k yearly est. 60d+ ago
  • Public Entity Financial Services Sales

    Primelending 4.4company rating

    Agent job in Orlando, FL

    HilltopSecurities is looking to hire a Public Entity Finance Services Sales Representative for our Public Finance team in Orlando, Florida. The Public Entity Finance Services Sales Representative is responsible for distribution of our suite of Asset Management products and other company services to cities, school districts, counties, and other government entities. The representative will solicit participation from prospective entities and increase participation from current government clients within a specific assigned geographical territory. Bachelor's degree or equivalent work experience FINRA License Series 7 is REQUIRED. Series 66 is highly desired or able to obtain within 90 days of hire Demonstrated success in financial services/products sales Experience in working a specific sales territory with travel involved Knowledge and sales experience in banking, financial services or fixed income investments is strongly desired Accustomed to working in a fast-paced, team-oriented environment and have the ability to prioritize multiple tasks while meeting deadlines Must be able to meet production quotas with minimal supervision Strong communications skills, both oral (including presenting to groups) and written and effective interpersonal skills and organization Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); knowledge of Salesforce is a plus but not required Sells products by personal visit and phone calling program along with presentations or attendance at prospective clients governing board meetings when requested (occasional participation at school board or city council meetings may be outside of traditional work hours), Maintaining relationships with existing clients to retain and grow their business with the firm Representing the department at participant organization conferences by staffing exhibit booth and attending other conference events. Travel to meet with prospective and existing participants - at least 50% of the time; much of it will be day travel. Overnight travel is also required when seeing out of town clients or attending conferences (typically 4-8 nights per month) Working with prospective clients to obtain enrollment documents to participate in the investment pools or other HTS products Working with existing clients to expand their participation in the investment pools or other HTS products Utilize a combined focus of phone and email activities along with in person/virtual visits and conferences to meet or exceed established sales goals, quotas, targets, and objectives. Prepare weekly status reports for their territory for Department Manager File personal expense reports Other functions as needed.
    $75k-151k yearly est. Auto-Apply 18d ago

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How much does an agent earn in Port Orange, FL?

The average agent in Port Orange, FL earns between $18,000 and $74,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in Port Orange, FL

$37,000
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