Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders.
The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client.
Essential Duties & Responsibility
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
Builds relationships and rapport with customers through a conversational and consultative approach.
Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency.
Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis.
Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
Takes the initiative to obtain and consistently upgrade product knowledge.
Escalates issues and reports quality issues per procedures.
Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products.
Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
Report any training needs or system error/discrepancies to the supervisor.
Complete other tasks as deemed appropriate by supervisor.
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements.
Embraces change and is flexible to the needs of the business and team.
Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
Ability to accept and apply coaching and feedback from leadership.
Proven track record of reliability and a strong work ethic is a must.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus.
Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
Polished phone demeanor, tone and etiquette is required.
Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX
About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy
$28k-37k yearly est. 8d ago
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DME Operations Agent (Cantonese or Mandarin Speaking)
Astrana Health, Inc.
Agent job in Monterey Park, CA
Department: Ops - DME Employment Type: Full Time Reporting To: Peter Wong Compensation: $20.00 - $26.00 / hour Description Job Title: DME Operations Agent*Cantonese or Mandarin Speaking* Department: Operations - DME
About the Role:
We are currently seeking an Operations Agent to join our growing DME Operations team. The Operations Agent is responsible for drop shipping DME supplies to members via DME software, to ensure order accuracy, coordinating customer support including setting in-person appointments, arranging deliveries, and maintaining compliance documentation for dispensed DME supplies. This position is primarily office-based and administrative in nature, focusing on customer communication, order processing, and data entry to ensure smooth operational workflow.
Reporting to the Director of DME Operations, the Operations Agent will collaborate with DME Operations Supervisors and the DME Operations team. The Operations Agent will be responsible for managing inbound calls, confirming, and processing (Drop shipping) DME supply orders, setting in-person appointments, maintaining documentation accuracy and ensuring compliance standards are met.
What You'll Do
Respond to incoming telephone calls and assist members with empathy and professionalism
Confirm new orders via telephone, schedule in-person appointments or gather information for shipping
Process and track supply orders through DME software (e.g. Brightree)
Scan, upload, and maintain digital documentation (e.g. delivery documents, forms, compliance documents, etc.) into DME database
Prepare invoices and support accounting functions as needed
Update and maintain claims (EOB) log
Complete compliance surveys for dispensed supplies
Support Director of DME Operations, DME Operations Supervisors, and DME department with clerical and order management tasks (ex. supplies inventory tracking)
Maintain a clean and organized workspace
Perform other administrative tasks as assigned to balance departmental workload
Other duties as assigned
Qualifications
High School Diploma or equivalent (associate's degree preferred)
Bilingual in Cantonese or Mandarin
Experience in administrative, customer service, or operations roles
Proficient in Microsoft Outlook, Excel, and other software applications (e.g. Brightree)
Ability to type at least 60 wpm
Strong attention to detail, time management, and communications skills
Highly motivated and able to work with multiple tasks simultaneously
Demonstrated empathy and professionalism when interacting with patients, customers, and other team members
Ability to follow company policies, compliance standards, and HIPAA guidelines
May be required to work overtime to meet departmental objectives/goals
You are great for this role if:
Highly organized and detail oriented with an ability to multi-task in a fast-paced setting
Prior experience with durable medical equipment (DME) preferred
Understanding of Incontinence, Wound Care, Ostomy, and Urology supplies
Knowledge of Brightree software
Excellent oral, writing, and typing skills
Understanding of Health Plan compliance and Federal regulations and standards.
Environmental Job Requirements and Working Conditions
This position is full-time in office. The office is located at 568 Garvey Ave., Monterey Park, CA 91754.
The national target pay range for this role is: $20.00 - $26.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$20-26 hourly 6d ago
Client Services Representative
Venbrook 3.3
Agent job in Irvine, CA
JOB TITLE: Client Services Representative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 3d ago
Customer Service Rep
ASC Engineered Solutions, LLC
Agent job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers.
Duties and Responsibilities
Responsible for communicating with customers via phone, email, fax, etc.
Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
Processes customer orders, changes, and returns
Resolves customer complaints by investigating problems, developing solutions, and making recommendations
Works closely with the Operations Supervisor as directed
Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
Provides timely feedback regarding service failures or customer concerns
Works closely with Sales Representatives on quotes, status of orders etc.
Promotes a safe workplace
Performs other duties as directed
What You Will Bring
Required Skills, Competencies and Qualifications
Strong communication and interpersonal skills
Outstanding customer service skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possesses strong commitment to team environment while working well with others
Works systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
2+ years of Customer Service experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$32k-41k yearly est. 8d ago
Customer Service Rep
ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.
Agent job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
$32k-41k yearly est. 8d ago
Sales Agent - Commercial Real Estate Investment
Summit Re 4.5
Agent job in Newport Beach, CA
Sales Agent - Commercial Real Estate Investment
Summit RE is looking for Real Estate Agents that want to be part of a team with unlimited potential. Are you a self-starter and a high achiever? Do you want to build your own business?
Summit RE has a strong track record of developing new agents into high income producers. Commercial Real Estate rewards performance, not tenure, and agents who commit fully to our system can build a sustainable career that can be life changing.
At Summit RE we can teach real estate sales and a system that achieves our client's goals and leads to long term relationships. Each Agent has a dedicated Senior Agent (Mentor) and the support of our entire brokerage team, while benefiting from our marketing department, financial analyst team, transaction coordinators, and research department.
Expectations of the Role
§ Prospecting - A minimum of 400 calls per week. Agents must be effective on the phone and consistently prospect for new business.
§ Training - We incorporate group discussion, guest speakers, senior leadership presentations and interactive training to prepare agents for rewarding careers. At Summit RE we focus on daily habits and a process that leads to achieving our client's goals and the results take care of themselves.
§ Mentorship - Each Agent has a dedicated Senior Agent as well as access to Senior Executives to go to as needed
§ Resources- Our Agents have full access to a support team of transaction coordinators, marketing professionals, financial analysts, and research team. Costar, Crexi, and our internal system iClimb
§ Summit RE Technology - We use technology to manage the transaction and AI to drive business to our Agents.
A typical Week would require
§ Discipline to make 400 calls per week.
§ Time management skills to balance multiple tasks and schedules.
§ Travel as may be required to meet Clients and tour properties.
§ Manage listings and maintain our database of properties and investors
§ Assist and quarterback the sale through the entire deal cycle.
§ Market Analysis to uncover opportunities and track Real Estate market activity in your territory
§ Study the economy, trends, government relations, and population data that affect property valuation. We never stop learning.
§ Review lease documents, construction plans and surveys, legal documents, and third-party reports as they relate to culmination of a Sale.
What we are looking for:
§ Determination and commitment to succeed
§ A positive “figure things out” attitude
§ Ability to develop, maintain and strengthen relationships. A Team player
§ Track record of success: sports, personal achievements, or leadership roles.
§ Bachelor's degree & Microsoft Office Skills
§ Real Estate license or be within two weeks of taking the Exam.
Summit RE is a commercial real estate brokerage firm headquartered in Dallas Texas focusing on state of Texas and the Southwest region of the US. We specialize in investment sales of office, industrial, and retail investment sale transactions, with offices in California and Dallas.
Email Anna Rosowski (*********************) for immediate consideration
$58k-91k yearly est. 3d ago
Customer Service Representative
Karen Kane 3.6
Agent job in Vernon, CA
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
About the Role - Job Responsibilities Include:
Respond, answer, and resolve any customer inquiries and concerns
Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
Provide product detail to our Ecommerce team to help improve online product descriptions
Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
Offer suggestions as needed to improve team processes or efficiencies
Respond promptly and accurately to customer inquiries and requests
Assist customers with placing, tracking, and returning orders
Work with Ecommerce team on related initiatives and activities as needed
Qualifications - Candidate Requirements:
High school diploma / GED
Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
Ability to read, write, and speak in both English and Spanish (bilingual)
Self-motivated with the ability to question and learn new tasks quickly
Ability to empathize with and prioritize customer needs
Ability to determine customer needs and provide appropriate solutions
Highly motivated, energetic and upbeat personality
Microsoft Office Knowledge - Outlook, Excel, and Word
Ability to work independently and with a team
Pay range and compensation package - Benefits:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Voluntary life insurance, as well as short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free monthly health & mindfulness webinars
Seasonal monetary awards for participation in company Fitness Challenges
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 2d ago
Agent - New or Experienced - Keller Williams
Keller Williams/Ca Realty Training 4.2
Agent job in Costa Mesa, CA
Join the Keller Williams Realty Team!
New and experienced agents alike are encouraged to apply to join the KW family.
Applicants without a real estate license are invited to apply. You need a license to become a real estate agent before being considered for the position. If you are unlicensed or in the process, once your application is received, you will be contacted by our partnered real estate school* with information on how to obtain your real estate license.
Job Description: Represent home sellers and home buyers through real estate transactions. This will entail coordinating with third party entities, managing transaction paperwork, and negotiating prices. Additionally, agents will perform strategic prospecting methods to find new clients who are interested in selling or buying real estate.
To help you thrive, we make it a point to provide our team members-new and seasoned-with the most thorough hands-on sales training. To supplement your sales training, we provide access to the industry's most efficient platforms to help you scout leads and ensure a closed deal.
Responsibilities
Scout leads through strategic networking & advertising
Interact with clients by attending in-person meetings, phone calls, digital media, open houses and more
Represent buyers and sellers in real estate transactions
Negotiate purchase agreements, manage client issues and coordinate with third party entities
Qualifications
Active real estate license
Strong communication skills
Operate with an optimistic entrepreneurial mindset
Unwavering drive to help clients find the right property
Technologically proficient
How much does a real estate agent make?
Real estate agents are considered independent contractors. This means that you have the potential to earn $100,000+ in one year as a full time agent. Your income is purely commission based, therefore, you will not receive an hourly wage or salary.
About Keller Williams: Keller Williams Realty remains the #1 real estate brokerage in the country. We proudly hold a spot as top leaders in agent count, units sold and closed sales volume.
Proudly, we are:
Training Magazine's: #1 training organization across all industries
Forbes: #3 on list of happiest Companies to Work for 2017-2019
US News: #1 Real Estate Company Customer Service
#1 Top Rated Workplace for Veterans
REAL Trends 500: Keller Williams had more offices (161) represented on top real estate brokerages list than any other franchise
REAL Trends/Wall Street Journal "The Thousand": Keller Williams had more agent teams ranked by closed transactions and sales volume than any other franchise
RIS Media Power Broker Report: Keller Williams ranked #1 Power Broker by Brand - home to 32 percent of top brokers
Realtor Magazine: Keller Williams home to industry-leading five 30 Under 30 winners
Whether you are a licensed agent or you are seeking your real estate license, your application is welcome!
$100k yearly Auto-Apply 60d+ ago
Right of Way Agent - Accepting Resumes Only
MDM Solutions 4.6
Agent job in Costa Mesa, CA
The Right of Way Agent, under the direction of the Right of Way Management, is fairly experienced in the duties of survey permission, acquisition and some title research. He/she has acquired some of the skills of interpreting alignment sheets and plats. He/she has a good understanding of the legal documents required for the project and has proven their ability to complete right of way transactions with some oversight. The Right of Way Agent works with supervision receiving substantial assignment and direction from a supervisor. More experienced Right of Way Staff may provide mentoring to a lesser experienced Right of Way Agent.
Qualifications
A Right of Way Agent possesses a minimum of 1 year of relevant experience as a Right of Way Trainee. Other factors such as education, IRWA training, other work experience and licenses or accreditations may be taken into account in determining the qualification being met.
.
MDM is an Equal Employment Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$43k-69k yearly est. 17d ago
Listing Agent
KW Temecula Valley 4.3
Agent job in Temecula, CA
Job Description
Listing Agent Opportunity
The side of real estate you focus on matters. This opportunity is built for licensed professionals who want to learn to grow a listing-focused business by working with sellers, building predictable opportunities, and operating with structure and accountability while earning rewarding commissions.
You will learn how to create and manage listing opportunities, communicate value with confidence, and guide sellers through each stage of the process with clarity and professionalism. With support from proven systems, experienced mentorship, and a collaborative office environment, you will learn how to stay consistent, sharpen your approach, and expand your presence within the market.
This environment is designed for agents who want direction, repetition, and real support while developing seller-focused skills that drive long-term growth and stability in real estate.
First year earning potential when hitting goals: $140,000+
Added Value
Personalized coaching and mentorship from experienced producers
Proven systems and tools designed to support listing-focused growth
CRM and marketing resources that keep your business organized and visible
Weekly accountability and strategy conversations within the team
Supportive culture centered on consistency, performance, and development
If you are ready to learn to grow in this niche and want to see what is possible, respond to this ad and connect with our team.
Compensation:
$140,000 at plan commissions
Responsibilities:
Market and stage homes to help attract potential buyers quickly
Close the best deal possible by negotiating contracts with buyer's agents
Price, stage and market homes for sellers to help attract potential buyers quickly
Send a weekly report to clients on their listing status so we can maintain our good customer service standing
Respond to all leads and potential homebuyers in a timely fashion to build a strong client base
Qualifications:
Capable of using CRM software to keep customer information organized and confidential
One year of work experience in real estate
Team player who believes their success is the team's success
Ability to use or quickly learn Real Estate specific CRM and marketing/lead technologies
Able to conduct in-depth market research and showcases clear understanding of the real estate industry
About Company
KW Temecula Valley is a top-producing Keller Williams office serving the Southwest Riverside County region. Whether you're just starting out or looking to scale your business, this office offers the structure, support, and culture to help you grow. From mentorship and coaching to top-performing teams with lead opportunities, you'll have access to proven systems and experienced leaders who want to see you succeed. Want to increase your listings, close more sales, or learn how to leverage your time and business? KW Temecula Valley surrounds you with professionals who've done it-and are here to help you do the same. At Keller Williams, our culture is rooted in collaboration, training, and shared success. This is more than just a place to hang your license-it's a community built for long-term growth. Who you work with truly matters-and at KW Temecula Valley, you'll be working with the best.
$27k-44k yearly est. 16d ago
Travel Demand Forecasting Specialist
Fehr & Peers 4.2
Agent job in Riverside, CA
Job DescriptionJoin Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities
Manage projects overseeing staff, deliverables, budget, and schedule
Develop high-quality staff and client relationships
Mentor and develop forecasting staff through projects and trainings
Analyze and solve complex transportation planning or engineering problems dealing with all travel modes
Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis
Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models
Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets
Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers
Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project
Participate in travel forecasting research through our Forecasting discipline group
Prepare papers and presentations for technical conferences
Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities
Qualifications
3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC)
Master's or bachelor's degree in transportation, civil engineering, or related major
Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills
Ability to delegate work, manage small teams and oversee budgets
Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques
Experience with big data for transportation analysis (Replica and StreetLight preferred)
Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas
Ability to translate the results of complex analysis to clients in appealing and intuitive ways
Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS
Placement within the stated pay range will be determined based upon education, experience, and qualifications.Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more.
Full information about the benefits we offer can be found by visiting our careers page.
EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$66k-91k yearly est. 18d ago
Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Agent job in Riverside, CA
Job Description
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week
Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
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$30 hourly 30d ago
Reservationist
Transdevna
Agent job in Irvine, CA
Transdev in Irvine, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr
Benefits include:
+ An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan
+ Paid holidays, vacation, and sick time
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual.
+ Resolve service-related complaints.
+ Documents trip authorization according to procedures.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ Reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Exercise professional telephone etiquette.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *******************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
California applicants:PleaseClickHerefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 7037
Pay Group: 2V9
Cost Center: 55373
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
$18.1-18.7 hourly 22d ago
Reservationist
MV Transit
Agent job in Glendale, CA
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
* Armenian-Speaking is required
Starting pay rate: $20.41/hour
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
$20.4 hourly Auto-Apply 60d+ ago
Front Line Specialist - Be the First Point of Contact at Midas!
Midas Barstow 1171
Agent job in Victorville, CA
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
What We Offer:
At Midas, we value our team and are committed to creating a rewarding and professional work environment. Here's what you can expect when you join us as a Front Line Specialist:
Competitive Pay with opportunities for growth.
Free Uniforms.
5-Day Work Schedule, Monday-Saturday, 8:00 AM - 5:00 PM, with Sundays always off.
Paid Holidays and Vacation Time (5 paid holidays and 4 vacation days annually).
Birthday Off Upon Request - because you deserve to celebrate!
Daily Overtime Opportunities to maximize your earnings.
Work in a clean, organized, and professional shop with modern equipment and tools.
Access to state-of-the-art shop tools, scanners, and cooling systems in the bays for comfort.
The chance to build strong customer relationships at a busy, high-performing location with a 4.6-star Google rating.
Adaptive Learning Training Program: Daily 3-5 minute training sessions with the opportunity to earn reward points.
ASE Certification Incentives: Earn a $1.50 raise for each ASE certification, including the C1 Service Consultant ASE, and we'll cover the cost of testing.
Discounts and Opportunities to Work on Your Own Vehicle.
Be part of a supportive team environment that celebrates success and offers growth opportunities.
Join a AAA-Approved Repair Shop known for excellence and a stellar reputation.
About the Role:
As a Front-Line Specialist, you'll be the first point of contact for our valued customers. Your role is essential in ensuring each customer has a positive and seamless experience at Midas.
Key Responsibilities:
Greet customers warmly and professionally, making them feel valued and welcome.
Answer phone calls, schedule appointments, and manage the front desk efficiently.
Listen to customer concerns and clearly communicate recommended services.
Assist in maintaining a clean and organized customer waiting area.
Collaborate with service advisors and technicians to ensure smooth workflow.
Keep customers informed about the status of their vehicles and address any questions or concerns.
Uphold Midas' commitment to exceptional customer service at all times.
What We're Looking For:
Previous experience in customer service or a similar role is preferred but not required.
Strong communication skills with a friendly and professional demeanor.
Ability to multitask and stay organized in a fast-paced environment.
A passion for delivering exceptional customer experiences.
Basic computer skills and familiarity with scheduling software are a plus.
A positive attitude and willingness to learn and grow with our team.
Join Us Today:
If you're a people person with a passion for customer service, we'd love to have you on our team! Apply now and take the first step toward an exciting career with Midas.
Compensation: $17.50 - $20.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
$17.5-20 hourly Auto-Apply 60d+ ago
Listing Agent
Keller Williams Realty N. Tustin 4.2
Agent job in Tustin, CA
Job Description
Listing Agent Opportunity
Are you a licensed real estate professional ready to learn to elevate your listing business inside a focused and supportive environment? This opportunity is built for agents who want to strengthen seller relationships, deliver a high level of service, and grow consistent production while earning rewarding commissions tied to performance.
This opportunity provides a strong foundation for listing growth through proven systems, personalized coaching, and collaboration with experienced professionals. You will work alongside productive listing agents who share strategy, provide guidance, and reinforce accountability so you can stay focused and build momentum with clarity.
You will learn to refine your listing process, improve seller communication, and operate with consistency from pricing conversations through closing. With structure and support in place, you can concentrate on serving clients well while expanding your presence and results in the market.
First year earning potential when hitting goals: $175,000+
This opportunity is well-suited for agents who want to learn to grow a predictable listing business within a team culture that values professionalism, preparation, and steady improvement.
Added Value
Collaboration with experienced and high-performing listing agents
Proven systems and tools that support consistent results
Coaching, accountability, and ongoing professional development
Streamlined marketing and communication resources
Team culture centered on professionalism, consistency, and growth
If you are ready to learn to grow in this niche and want to see what is possible, respond to this ad and connect with our team.
Compensation:
$175,000 at plan
Responsibilities:
Call clients weekly to provide feedback on their property listing to keep them engaged and improve customer service ratings
Oversee contract processes alongside buyer's agents to negotiate contracts
Research the surrounding real estate market to determine the best listing price for the seller
Provide sellers with a clear listing presentation that includes key selling points and the suggested asking price
Stage and market homes to attract potential buyers quickly
Listing lead generation
Listing lead follow-up
Listing database campaigns
Agent sales
Set and execute appointments
Sales scripts mastery
Close sales
Qualifications:
Shows in-depth knowledge of real estate industry and can accurately conduct market research
Currently licensed in real estate
Ability to work on your own and motivate yourself
Capable of using CRM software to keep customer information organized and confidential
A real estate license is required
Superb communication
Sales experience
About Company
As the largest real estate franchise in the world, our exponential growth is a result of our commitment to delivering value to our associates. At KW Tustin, our associates are the key to our company's success, not the other way around. As a result, more real estate professionals than ever are turning to Keller Williams Realty. We're powering their businesses with the education, coaching, technology, culture, and wealth-building opportunities that are redefining their potential and taking their careers toward new heights.
Keller Williams Realty N. Tustin strives to be the best in 4 major components: Culture, Education, Profit Sharing, and Technology. By concentrating on these specific areas, our associates realize their fullest potential, find support to reach their goals, and have a true sense of family with their fellow agents. We would be honored to partner with you.
$45k-81k yearly est. 22d ago
Real Estate Commercial Sales Agent
KW Whittier 4.3
Agent job in Whittier, CA
Job Description
Commercial Real Estate Opportunity
Keller Williams Whittier offers a commercial real estate opportunity designed for agents who want to learn how to build a consistent commercial pipeline by working directly within a strong residential office. This opportunity focuses on receiving steady commercial referrals from producing residential agents while developing long-term expertise in commercial real estate.
This is a commission-based opportunity built for professionals who can operate in a fast-paced environment and want to learn and grow within retail leasing and sales, investment properties, and development-related transactions. By collaborating closely with residential agents, you will learn how to convert existing relationships into commercial opportunities and position yourself as the go-to commercial resource within the office.
You will receive hands-on mentoring, structured coaching, and ongoing support designed to help you learn commercial conversations, analyze opportunities, and guide transactions with confidence. This environment is well-suited for someone who values relationship building, consistency, and long-term growth in the commercial space.
Add Value
Consistent commercial referrals from producing residential agents
Mentorship and coaching focused on commercial transactions
Exposure to retail, investment, and development opportunities
Collaborative office environment centered on relationships
Systems and guidance designed to support long-term growth
If you would like to learn more and see what's possible, respond to this ad and connect with our team.
Compensation:
$160,000+
Responsibilities:
Have all properties inspected thoroughly to identify any possible repairs to assist clients with purchase/sale negotiations
Tour business properties and review costs of maintaining the building, possible renovations, financing options and analytical data
Handle client negotiations and transactions and ensure paperwork is filled out accurately and legally
Seek out acquisition targets and grow book of leads to help ensure future growth
Follow up with all customer leads and requests in a timely and efficient manner to ensure superior customer service
Qualifications:
Independent worker who is motivated and self sufficient
Some sense of marketing and advertising practices
Skilled in industry practices and lease language
Excellent communication and negotiating skills
Real estate license required in order to work with clients and earn commissions
About Company
Keller Williams Whittier is one of the most productive real estate offices in the area, offering a collaborative and growth-minded environment where new and experienced agents can learn to grow through coaching, training, accountability, and proven business models built for long-term success.
New licensees receive weekly forms training to build a strong foundation, and producing agents gain access to advanced skill-based classes, market education, and focused coaching that strengthens lead generation, conversion, negotiation, and overall client experience. Our goal is to help every agent elevate their professionalism and production with the right tools and support.
With more than 150 talented and collaborative agents, you will be part of a community known for teamwork, shared knowledge, strong values, and a culture that celebrates agent success at every stage of the journey.
$160k yearly 3d ago
Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Agent job in Riverside, CA
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
$30 hourly Auto-Apply 30d ago
Travel Demand Forecasting Specialist
Fehr & Peers 4.2
Agent job in Orange, CA
Job DescriptionJoin Fehr & Peers as an experienced Travel Demand Forecasting Specialist and help create transportation solutions for communities across the US. We seek experts in travel demand forecasting and behavior analysis who thrive in a collaborative and entrepreneurial environment. As leaders in the field in travel behavior forecasting, we use creative and intuitive approaches to address clients' planning questions. Our specialists work with MPOs, municipalities, transit planning agencies, private and institutional developers, technology firms, and civil engineering companies to shape the future of transportation in the communities we serve. Ideal candidates excel in developing and implementing travel demand and statistical models to analyze complex transportation issues. They manage tasks and projects with budgets ranging from $100 to $500K and consistently adapt conventional practices to provide tailored forecasting advice.Responsibilities
Manage projects overseeing staff, deliverables, budget, and schedule
Develop high-quality staff and client relationships
Mentor and develop forecasting staff through projects and trainings
Analyze and solve complex transportation planning or engineering problems dealing with all travel modes
Apply knowledge of the theory, principles, and practices of transportation planning, travel demand forecasting, travel behavior analysis, and data analysis
Apply transportation forecasting software programs, such as CUBE, Emme, TransCAD, and Visum, to generate forecasts from a wide variety of models
Use statistical and data science software such as Python and R to collate, clean, and analyze large data sets
Use a variety of other software programs to help visualize forecasts for elected officials, managers, and other decision makers
Think both critically and intuitively through the progression of projects to clearly understand the results and identify insights as to how they are important to the big picture in each unique project
Participate in travel forecasting research through our Forecasting discipline group
Prepare papers and presentations for technical conferences
Support marketing efforts through preparation of scopes, cost proposals and participation in intelligence gathering activities
Qualifications
3-10 years of work experience in travel demand modeling and travel behavior forecasting (CUBE and TransCAD strongly preferred), and direct experience with regional models where we have openings is highly desirable (SACOG, SCAG, MTC, WFRC)
Master's or bachelor's degree in transportation, civil engineering, or related major
Ability to communicate clearly and concisely, with strong writing, verbal, non-verbal, and presentation skills
Ability to delegate work, manage small teams and oversee budgets
Experience with the development and application of four-step travel demand models, tour-based models, and activity-based models including knowledge of basic statistical concepts and data analysis techniques
Experience with big data for transportation analysis (Replica and StreetLight preferred)
Comfort with working beyond the model: understanding limitations, applying the big picture, and generating innovative ideas
Ability to translate the results of complex analysis to clients in appealing and intuitive ways
Computer and database programming and scripting skills (Python, C++, R, VBA, Access, or similar) and proficiency with GIS
Placement within the stated pay range will be determined based upon education, experience, and qualifications.Benefit Highlights: Medical, Dental, Vision, Life and Disability Insurance. 401(k) Plan with matching and profit sharing. Flexible Spending Accounts.Commuter Benefits. Paid Vacation, holidays and sick leave. 8 weeks of Paid Parental Leave. Mentoring and Career Development programs. Research and Development group participation, and more.
Full information about the benefits we offer can be found by visiting our careers page.
EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$66k-91k yearly est. 18d ago
Front Line Specialist - Be the First Point of Contact at Midas!
Midas Barstow 1171
Agent job in Lake Forest, CA
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
What We Offer:
At Midas, we value our team and are committed to creating a rewarding and professional work environment. Here's what you can expect when you join us as a Front Line Specialist:
Competitive Pay with opportunities for growth.
Free Uniforms.
5-Day Work Schedule, Monday-Saturday, 8:00 AM - 5:00 PM, with Sundays always off.
Paid Holidays and Vacation Time (5 paid holidays and 4 vacation days annually).
Birthday Off Upon Request - because you deserve to celebrate!
Daily Overtime Opportunities to maximize your earnings.
Work in a clean, organized, and professional shop with modern equipment and tools.
Access to state-of-the-art shop tools, scanners, and cooling systems in the bays for comfort.
The chance to build strong customer relationships at a busy, high-performing location with a 4.6-star Google rating.
Adaptive Learning Training Program: Daily 3-5 minute training sessions with the opportunity to earn reward points.
ASE Certification Incentives: Earn a $1.50 raise for each ASE certification, including the C1 Service Consultant ASE, and we'll cover the cost of testing.
Discounts and Opportunities to Work on Your Own Vehicle.
Be part of a supportive team environment that celebrates success and offers growth opportunities.
Join a AAA-Approved Repair Shop known for excellence and a stellar reputation.
About the Role:
As a Front-Line Specialist, you'll be the first point of contact for our valued customers. Your role is essential in ensuring each customer has a positive and seamless experience at Midas.
Key Responsibilities:
Greet customers warmly and professionally, making them feel valued and welcome.
Answer phone calls, schedule appointments, and manage the front desk efficiently.
Listen to customer concerns and clearly communicate recommended services.
Assist in maintaining a clean and organized customer waiting area.
Collaborate with service advisors and technicians to ensure smooth workflow.
Keep customers informed about the status of their vehicles and address any questions or concerns.
Uphold Midas' commitment to exceptional customer service at all times.
What We're Looking For:
Previous experience in customer service or a similar role is preferred but not required.
Strong communication skills with a friendly and professional demeanor.
Ability to multitask and stay organized in a fast-paced environment.
A passion for delivering exceptional customer experiences.
Basic computer skills and familiarity with scheduling software are a plus.
A positive attitude and willingness to learn and grow with our team.
Join Us Today:
If you're a people person with a passion for customer service, we'd love to have you on our team! Apply now and take the first step toward an exciting career with Midas.
Compensation: $17.50 - $20.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************