Customer Service Representative
Agent job in Ferndale, MI
Activate is seeking a detail-oriented and experienced Customer Service Representative to support a client's private gifting website. Customers will access the site to choose from six complimentary gifts, and this role ensures they receive seamless support throughout the selection and fulfillment process.
This position is fully dedicated to one program and requires strong communication skills, professionalism, and reliability. The initial assignment is approximately one month, with the possibility of extension based on performance and client needs.
Key ResponsibilitiesCustomer Support
Provide professional, friendly customer support via phone and live chat during business hours.
Assist customers in navigating the private website and completing their gift selection.
Follow all client-specific service guidelines and brand standards.
Order & Data Management
Update and maintain customer information within an internal dashboard.
Track gift selections, shipments, and delivery status using ShipStation.
Accurately document all customer interactions, questions, and resolutions.
Inventory Management
Monitor available inventory levels.
Identify discrepancies or low-inventory notifications and escalate when appropriate.
Program Support
Manage fluctuating call and chat volumes during peak and slow periods.
Support program accuracy and customer satisfaction by following detailed procedures consistently.
Required Qualifications
Previous customer service experience is required (phone and/or live chat).
Experience using dashboards, order management systems, or similar platforms.
Strong data entry skills and attention to detail.
Excellent written and verbal communication.
High reliability and consistency in meeting scheduled hours.
Ability to follow defined procedures and maintain accuracy under varying activity levels.
Tools & Systems
Internal client dashboard (customer data & inventory management)
Phone and live chat support system
ShipStation for shipment and fulfillment tracking
Standard computer workstation
Work Environment
Computer-based role with alternating periods of high and low activity.
In-office position during all scheduled hours.
Employment Term
Training begins the third week of January.
Program launches February 1.
Seasonal role lasting approximately 1 month, with the potential to extend based on performance and business needs.
Customer Service Representative
Agent job in Howell, MI
RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few.
RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well.
The Customer Service Representative Position
The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds.
Preferred Experience, Skills & Abilities of the Customer Service Representative Position
At least 2 years of experience in a Customer Service setting
Strong business communication and presentation skills, both verbal and written
Organizational skills, multitasking, and a strong self-motivation as a must!
Knowledge in shipping and warehousing is preferred, but not required
Compensation, Benefits & Structure of the Customer Service Representative Position
This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm.
The Recruitment Process for the Customer Service Representative Position
The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values.
RMR Solutions, LLC is an Equal Opportunity Employer!
Customer Service Representative
Agent job in Ann Arbor, MI
Site Customer Service Representative I | Ann Arbor, MI (Hybrid)
We're looking for a Site Customer Service Representative I to join our Ann Arbor team. If you have experience in customer service or call center operations and enjoy helping people solve problems, this is a great opportunity to grow your career. This is a 5+ month contract with a high possibility of extensions and potential conversion to full-time.
What You'll Do:
Answer and manage incoming calls from employees, the public, and law enforcement
Work with claims adjusters and the Casualty Claims department
Coordinate repairs and roadside assistance for company equipment (trucks, trailers, dollies)
Perform clerical tasks including data entry, invoice payment, and training new team members
Collaborate with managers, executives, and other departments
Follow directions, stay productive, and remain flexible in a fast-paced environment
Support the team to ensure excellent customer service
What You Bring:
2+ years of experience in customer service, preferably in a call center
Excellent typing and 10-key skills
Proficiency with Microsoft Office applications
Ability to work independently and as part of a team
Flexible to work a variety of shifts, including days, evenings, nights, and weekends
Reliable, customer-focused, and ready to contribute to a team-oriented environment
Shift: Tuesday-Saturday, 5:00 AM - 1:30 PM
📍
Location:
Ann Arbor, MI
(Hybrid)
💵
Pay:
$18-$20/hour W2
If you have an interest in the Customer Service Representative, please apply now!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Customer Service Representative
Agent job in Allen Park, MI
Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims.
Qualified candidates will have the following experience and skills:
We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry.
Key Responsibilities:
Handle inbound calls from people, customers related to their healthcare.
Follow up with members on claim statuses, required documents, and any additional information needed.
Assist members with claims status, submitting required documents.
Provide detailed explanations of claims decisions and necessary next steps.
Guide members through the process of submitting claims and appeals.
Deliver exceptional customer service by actively listening to members' needs and concerns.
Address and resolve member inquiries in a timely and professional manner.
Ensure members feel supported and informed throughout their claims process.
Accurately document all client interactions and updates in the company's CRM system.
Prepare and maintain reports on call outcomes and client feedback.
Follow up on unresolved issues and ensure they are addressed promptly.
Adhere to company policies and procedures, including those related to privacy and confidentiality.
Qualifications:
High school diploma or equivalent required; Associate or bachelor's degree preferred.
Previous experience in a call center environment, preferably in the healthcare or insurance industry.
Strong customer service skills with the ability to effectively communicate and empathize with callers.
Excellent problem-solving skills and attention to detail.
Proficiency in using computer systems and navigating multiple software applications simultaneously.
Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively.
Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
If you are interested, please apply here or email an updated copy of your resume to ****************************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings
Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
New & Unlicensed Real Estate Sales Agents
Agent job in Grosse Pointe Woods, MI
Job Description
Licensed & Unlicensed Agents Welcome
Are you ready to launch a career in real estate? Our office is growing fast, and we're providing our agents with the knowledge to build a consistent stream of clients and opportunities.
Whether you're licensed or just thinking about starting, we've got you covered. We offer a scholarship toward your real estate training along with top-notch, one-on-one coaching to help you succeed from day one or get your business up to the level you aim for.
Compensation:
$90,000+ based on performance
Responsibilities:
What we offer:
First-class marketing and sales support
Extensive back office and transaction assistance
Proven training programs and weekly mentoring
A supportive, high-energy agent centric environment
One-on-one and group training
Weekly in-office training classes
Flexible hours
Qualifications:
Self-motivated, ambitious individuals ready to build a career (not just get a job)
Enthusiastic people who enjoy helping others
Strong communication and organizational skills
Tech-savvy and eager to learn
A valid Real Estate License (or willingness to obtain one - we'll help you get started)
About Company
Mission
To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.
Vision
To be the real estate company of choice for agents and their clients in Southeast Michigan by empowering business-driven professionals to thrive through innovation, support, and a culture of collaboration.
Values
Integrity: Do the right thing - always.
Productivity: We measure success by results, not activity.
Growth: Personally, professionally, and financially.
Leadership: Everyone is a leader in their life and in this company.
Community: We build together, give back together, and win together.
Accountability: We own our outcomes and support others in owning theirs.
At KW Great Lakes, you're not just joining a brokerage - you're partnering with a company that's invested in helping you scale your business, your way.
Call Center Clinical Specialist Contingent
Agent job in Detroit, MI
Under the general supervision of the Call Center Administrator, the Call Center Clinical Specialists are responsible for completing telephonic clinical screenings and assessments to determine eligibility into the public mental health system so that consumers will receive the appropriate level of care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Determines appropriate levels of care for referral, assisting clients in selecting appropriate service providers.
Initiates referrals to selected providers.
Provides re-authorization of SUD/Mental Health/co-occurring services.
Assists providers with additional client information to provide appropriate referral for treatment services.
Evaluates clinical appropriateness for consumers.
Establishes funding eligibility.
Applies priority status criteria for placement.
Conducts follow-up with clients who were admitted for treatment to assist them with a continuum of care.
Monitors client's compliance with services and assists with aftercare/recovery plan services.
Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay.
Manages client care through the MH-WIN system.
Provides community callers with information related to community resources and assists callers with information on how to access community services.
Utilizes computer to perform clinical and administrative job functions.
Ensures that consumers are authorized for interventions that meet medical necessity and are least restrictive.
Works collaboratively with providers, health home teams, and community agencies.
Proposes alternative and creative Care Plans when progress is stalled.
Participates actively in program enhancements and the QI program.
Conducts data gathering, documentation and analysis.
Applies Medical Necessity Criteria for Behavioral Health services and applicable standardized assessments, i.e., Level of Care Utilization of System (LOCUS), Supports Intensity Scale (SIS), American Society of Addiction Medicine Patient Placement Criteria (ASAM), Autism Diagnostic Observation Scale Second Edition (ADOS-2), Autism Diagnostic Interview - Revised (ADI-R), Developmental Disabilities - Clinical Global Impression Severity Scale (DD-CGAS), as well as other medical necessity tools and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Conducts initial and ongoing review of enrollee's clinical condition both behavioral and physical.
Communicates with medical and behavioral providers regarding treatment planning.
Communicates with medical and behavioral providers regarding clinical and psychosocial needs.
Ensures that the reauthorizations database is continuously updated and reflects the current status of individuals in treatment.
Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria.
Enters data and reports into written formats and electronic databases.
Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements.
Identifies trends at the provider and network level and submit suggestions for clinical training and or technical support.
Reviews behavioral assessments, diagnostic reports and treatment plans to assess the appropriateness of the authorization request.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA's)
Knowledge of DWIHN policies, procedures and operations.
Knowledge of the DWIHN provider network.
Knowledge of medical and behavioral health practices and terminology.
Knowledge of MDHHS policies, rules, regulations and procedures.
Knowledge of Call Center Operations.
Knowledge of Customer Service practices and principals.
Knowledge of co-occurring and substance use treatment services.
Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Knowledge of SUD Policies and Procedures.
Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations.
Knowledge of women specialty services requirements.
Knowledge of priority population admittance.
Knowledge of State Disability Assistance (SDA).
Knowledge of Intravenous Drug User (IDU) management.
Knowledge of and ability to use screening and assessment tools for behavioral health services.
Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services.
Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population.
Knowledge of the identification and treatment of co-occurring mental health and substance use disorders.
Knowledgeable of psychotropic medications.
Knowledge of Pre-Admission Review (PAR) Screening.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Computer skills
Time management skills
Organizational skills
Critical thinking skills
Decision Making skills
Customer Service skills
Language skills
Listening skills
Relationship building skills
Teamwork skills
Training skills
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A Master's Degree in Social Work, Psychology, Counseling, Nursing (a Bachelor's Degree will be accepted), the Human Services, the Social Services or a related field.
REQUIRED EXPERIENCE:
Three (3) years of professional clinical experience in behavioral healthcare or a community mental health setting.
REQUIRED LICENSE(S).
A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD.
A valid State of Michigan Driver's License with a safe and acceptable driving record.
Working Conditions
Contingent staff are allowed to work remotely with management approval.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Auto-ApplyVA Accredited Agent
Agent job in Troy, MI
The VA Accredited Agent plays a crucial role in supporting Michigan veterans and their families in obtaining the benefits they have earned through their service. This position involves providing expert representation before the Department of Veterans Affairs (VA) for claims and appeals, ensuring compliance with federal regulations, and advocating for veterans' rights throughout the benefits process. The ideal candidate will have a deep understanding of VA claims procedures, strong advocacy skills, and a compassionate, client-focused approach.
Key Responsibilities:
Client Representation:
Represent veterans in claims for VA benefits, including disability compensation, pension, and dependency and indemnity compensation (DIC).
Prepare, submit, and track claims and appeals, including representation at Board of Veterans' Appeals (BVA) hearings.
Draft legal arguments and prepare clients for testimony.
Case Management:
Conduct thorough reviews of medical and service records to build strong cases for claims.
Maintain detailed case files, ensuring all documentation meets VA requirements and submission deadlines.
Communicate regularly with clients regarding claim status and next steps.
Advocacy and Client Support:
Guide veterans and their families through the VA claims process, explaining their rights and available benefits.
Assist clients with gathering necessary evidence, including medical opinions and service documentation.
Act as a liaison between clients, medical providers, and VA officials.
Compliance and Accreditation:
Ensure adherence to VA regulations and maintain active VA accreditation status.
Stay informed about changes in VA policies and veteran resources.
Community Outreach and Education:
Conduct informational sessions and workshops for veterans and their families on available benefits.
Collaborate with local veteran service organizations (VSOs) and community groups to support outreach efforts.
Internal Support:
Provide training and guidance to staff on VA claims processes and updates.
Contribute to developing best practices for veteran representation within the firm.
Qualifications:
· Education:
Bachelor's degree in Law, Social Work, Political Science, or a related field. Juris Doctor (JD) preferred but not required.
· Certification:
VA Accreditation as an agent is required
A PIV card is required for this role.
· Experience:
Minimum of 2-3 years of experience advocating for veterans or handling VA claims.
Experience working within the veteran community is highly preferred.
· Skills:
Deep understanding of VA benefits and claims processes.
Excellent verbal and written communication skills.
Ability to interpret complex medical and service records.
Proficiency in Microsoft Office Suite and case management software.
· Core Competencies:
Strong advocacy and negotiation skills.
Attention to detail and commitment to accuracy.
Compassionate, client-centered approach.
Ability to manage multiple cases and deadlines effectively.
Ethical integrity and commitment to confidentiality.
Working Conditions:
Flexible remote or hybrid work within Michigan.
Occasional travel within the state to meet with clients or attend hearings.
Ability to handle sensitive conversations with clients experiencing emotional or stressful situations.
Benefits:
Competitive salary- $65,000 - $85,000 and will include the opportunity to earn up to $3,000 annually in performance-based KPIs in addition to the base salary.
Health, dental, and vision insurance options (e.g., Blue Cross Blue Shield of Michigan)
401(k) plan with employer match (up to 3.5%)
Generous PTO policy
Professional development opportunities and tuition reimbursement
Customer Service Agent, Warehouse
Agent job in Belleville, MI
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Belleville, 42211 Van Born Rd. Suite 1100
Division: Air & Sea
Job Posting Title: Customer Service Agent, Warehouse
Time Type: Full Time
Summary
As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships.
Duties and Responsibilities
* Respond promptly and professionally to customer inquiries via phone, email, or in-person visits.
* Provide accurate information regarding order status, inventory availability, and shipping schedules.
* Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
* Collaborate with internal teams to address customer issues effectively.
* Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
* Ensure orders are accurately entered into the system and fulfilled according to customer specifications.
* Maintain accurate records of customer interactions, transactions, and inquiries.
* Generate reports and summaries as needed to track customer service metrics and performance.
* Identify root causes of customer issues and implement solutions to prevent recurrence.
* Proactively address potential problems to ensure a seamless customer experience.
* Develop a deep understanding of DSV's warehouse services, capabilities, and offerings.
* Educate customers on product features, benefits, and value propositions.
* Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests.
* Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
* Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
* Solicit feedback from customers and implement enhancements to improve overall satisfaction.
Educational background / Work experience
* Some college coursework or a degree in business administration, logistics, or a related field is preferred.
* 2-3 years of experience in customer service roles, preferably in the transportation, logistics, or warehousing industry.
* Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous.
Skills & Competencies
* Strong interpersonal and communication skills, both verbal and written.
* Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
* Problem-solving and conflict resolution skills.
* Attention to detail and accuracy in data entry and record-keeping.
* Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Preferred Qualifications
* Experience in warehouse or logistics operations.
* Knowledge of transportation and supply chain management concepts.
* Certification or training in customer service or related areas.
Language skills
* Fluent in English (oral and written)
Computer Literacy
* Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software.
* Familiarity with Microsoft Office suite and other business software applications.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $17.00 - $22.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyExit Lane Agent
Agent job in Flint, MI
Control access to restricted areas. Do not allow any person to return to the secure side of airport.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older.
3. Must have a reliable telephone and transportation.
4. Must have HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 70 lbs.
5. Must have good hearing and vision.
6. May be exposed to occasional loud noise levels.
7. Must pass pre-employment and random drug test.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must pass a pre-employment background check.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. May be required to work weekends, overnight shifts and holidays.
ESSENTIAL FUNCTIONS:
1. Prevent unauthorized individuals from gaining access to the guarded area.
2. Patrol area designated by client.
3. Ensure all persons/property entering and leaving he premises are properly authorized.
4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty.
5. Never leave post without being properly relieved.
6. Answer telephones in a polite and professional manner.
7. Be able to operate a computer and access systems (where applicable).
8. Complete reports in detail and in a timely manner.
9. Must be familiar with all Governmental/Client/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner.
12. Utilize appropriate communications channels and maintain records, report and files as required.
13. Must be in proper uniform or business attire as directed by company officials.
14. Identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Call Center Specialist
Agent job in Highland Park, MI
Qualfon, is seeking experienced Call Center Professionals who aspire to obtain an Insurance License (Personal Lines or Property & Casualty). This seasonal opportunity is part of our esteemed Pre-Licensing Training Program. Participants will receive compensation at a rate of $18 per hour during the Pre-Licensing training period. Upon successful completion of the program and passing the State Exam, candidates will be offered a full-time position as a Licensed Insurance Professional, with a pay rate of $23.50 per hour. The role is customer service focused.
Pay: $18/hr during the licensing process | $23.50/hr after becoming licensed
Veterans and their family members are encouraged to apply.
Responsibilities What you will be doing: • Engage with members via phone, email, and other channels to assist with quotes, new policies, billing inquiries, underwriting questions, and policy changes. • Build rapport and trust by asking thoughtful questions, understanding member needs, and offering accurate solutions to minimize transfers and escalations. • Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies. • Collaborate with insurance carriers and internal teams to resolve issues and provide timely, accurate information. • Maintain required certifications and actively pursuing opportunities to grow product knowledge and sales capabilities. • Meet performance metrics related to service quality, responsiveness, and member satisfaction. Qualifications What Skills & Qualifications are needed: • High School diploma or GED required; some college degree preferred. • At least 6 months of customer service experience required (healthcare, retail, hospitality, food and service industry); some contact center experience is a plus. • Strong written and verbal communication skills with a professional and empathetic tone. • Ability to multitask across multiple applications while maintaining focus and accuracy. • Must have an Active Property & Casualty license or, in cases of prelicensing, must have earned a license within 60 days of hire and must be able to obtain a non-resident license in all 50 states (location-dependent for resident license). • Typing speed of 20 WPM with 90% accuracy. • Solid understanding of insurance compliance and regulatory standards. • Strong research and internet skills; quick learner across various subjectsand systems. • Basic technical troubleshooting skills and comfort with digital tools. About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients
Qualfon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.
Pay Range USD $18.00 - USD $23.50 /Hr.
Auto-ApplyCall Center Consumer Care Agent (Mortgage Servicing) (Troy, MI)
Agent job in Troy, MI
CMG Financial is hiring on-site Mortgage Servicing Consumer Care Call Center Agents to work at the Consumer Contact Center located in Troy, MI. The Agents are responsible for providing exceptional customer service to borrowers by handling inquiries related to their mortgage loans. This role involves assisting borrowers with account information, payments, and resolving any issues they may encounter. The agent ensures that all borrower interactions are handled professionally, efficiently, and in compliance with company policies and regulatory requirements.
Working On-site in Troy, MI; Evening Shift Noon - 9pm
CMG pays a competitive hourly rate which initially ranges from $20.00 to $22.00 per hour with opportunities for compensation increases quickly as you learn our systems
ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to:
Customer Service:
Answer incoming calls from borrowers regarding their mortgage accounts.
Provide accurate and timely information about account balances, payment histories, and other mortgage-related inquiries.
Assist borrowers with making payments, setting up automatic payments, and other account management tasks.
Issue Resolution:
Address and resolve borrower complaints and issues, escalating to the appropriate department when necessary.
Investigate and resolve payment discrepancies, escrow issues, and other account-related concerns.
Follow up with borrowers to ensure satisfactory resolution of their issues.
Account Management:
Update borrower information in the company's CRM system, ensuring accuracy and completeness.
Process requests for account statements, payoff quotes, and other documentation.
Assist borrowers with loan modification applications and other loss mitigation options.
Compliance and Quality Assurance:
Adhere to all company policies, procedures, and regulatory requirements.
Maintain confidentiality of borrower information and ensure data security.
Participate in quality assurance activities, including call monitoring and feedback sessions.
Collaboration and Communication:
Work closely with other departments, including collections, underwriting, and servicing, to facilitate borrower solutions.
Communicate effectively with team members and supervisors to share information and updates.
Participate in team meetings, training sessions, and professional development activities.
Servicing Topics:
Account Maintenance, Payment Reminder Calls, Payments (30+ days), Contact Information Updates, Website Assistance, Complaints, Loan Balances, Retention/Recapture, Document Requestions, Payoffs, Credit Corrections, Recasts, FEMA Claims, Collections, and Escrow
QUALIFICATIONS AND EXPERIENCE:
Must be able to work on-site at our new Servicing Center in Troy, MI (Detroit Area)
High school diploma or equivalent; Associate or Bachelor degree preferred.
Minimum of 1-4 years of experience in customer service, call center, or mortgage servicing.
Bi-lingual (Spanish speaking) is a plus.
Strong understanding of mortgage loan processes and servicing.
Excellent communication and interpersonal skills.
Ability to handle high call volumes and manage multiple tasks in a fast-paced environment.
Proficiency in using CRM systems and other relevant software applications.
Detail-oriented with strong problem-solving skills.
Knowledge of regulatory requirements and industry best practices is a plus.
WORKING CONDITIONS:
Full-time position, typically Monday through Friday, with occasional weekend shifts as needed.
Consumer Contact Center environment with standard business hours.
Ability to work in a fast-paced and high-stress environment.
SUPERVISORY RESPONSIBILITIES:
Direct Reports: N/A
PHYSICAL and ENVIRONMENTAL CONDITIONS:
This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.
COMPENSATION
CMG pays a competitive hourly rate which ranges from $20.00 to $22.00 per hour with opportunity for increases in hourly rate as you learn our systems. Factors that affect salary may include: Mortgage Servicing, Call Center Operations and Customer Service experience, overall knowledge of mortgage servicing industry, number of years worked in mortgage industry, computer skills, customer service experience specific to working with mortgage customer's, and education.
CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to [email protected].
CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company's gift to CMG Financial and may be forwarded to our recruiters for their attention.
Auto-ApplyBELFOR Contact Central - Call Center Agent
Agent job in Troy, MI
Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift.
Essential Functions
Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs.
Assist customers with concerns and distribute all relevant data to field offices
Maintain a customer database to include detailed data entry into web-based third party
applications
Comprehensive understanding of customer service, principles, and practices
Work under time constraints to meet specific timelines
Attention to detail and keen sense of safeguarding other people's property and information
Responsible for maintaining a professional presence while answering calls
Use discretion as necessary when routing calls or providing information regarding the
organization to callers
Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel
Follow precise client required protocols and BELFOR procedures
Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment
Train new employees as needed
Flexibility with scheduling as shifts are likely to change based on the needs of the Call Center
Other projects and duties as assigned
Real Estate Agent
Agent job in Ann Arbor, MI
A career in real estate with Howard Hanna offers limitless opportunities. Our Sales Associates have different reasons for pursuing a career with us, but they all have one thing in common: they love being affiliated with the market leader and a forward-thinking real estate firm, focused on enhancing each individual's personal success.
Job Description
4th largest Real Estate Broker in the U.S. seeking highly motivated, outgoing and extroverted individuals interested in a fast paced, full-time Real Estate career to join our team in Ann Arbor. No sales experience necessary. This is a 100% COMMISSION Based Income Career.
Follow this link to take a FREE 10 minute Real Estate Career Assessment: ************************
At Howard Hanna, our professional full-time sales associates are our greatest assets. We train continuously, market aggressively, and reward generously.
We have some of the most innovative programs that no other brokerages in our area offer such as:
FREE Agent Websites
Enhanced Realtor.com Agent Profiles
Non-competing Sales Managers who are DEVOTED to YOUR success
NO desk fees or franchise fees
FREE ongoing training
Exclusive 100% Money Back Guarantee Program for Buyers and Sellers
Buy Before You Sell Program
Apartment Dwellers Trade-In Program
Full administrative support
Competitive commission splits
Incentive based programs as an added benefit to being part of the Howard Hanna Team:
Hanna Mobiles - we pay you to drive through a monthly car allowance
Hanna Travel -- All expense paid vacations
Income Advantage -- Guaranteed monthly income
Secure Advantage Program that offers Health, Dental, and Vision insurance options, life and short term disability insurance and estate, retirement and college fund programs.
Qualifications
Follow this link to take a FREE 10 minute Real Estate Career Assessment: ************************
The sky is the limit for your income, however, in order to be successful...
Candidates must...
Be fully licensed or are willing to take classes to get your Real Estate License
Be able to attend weekly training and meetings
Be Driven and have a "go-getter" mentality
Have impeccable customer service skills
Have strong communication skills - written and verbal
Have a moderate level of internet and data management competency
Have a laptop and some computer literacy skills
Be able to work with and respond to clients promptly
Be honest, reliable, and ethical
Have the ability to work independently and be self-motivated
Enjoy making a difference in people's lives
Enjoy volunteering in the community
Enjoy participating in active marketing initiatives
Be able to manage a high volume of closings
Have finances set aside to pay any fees associated with obtaining an maintaining real estate license - this is 100% COMMISSION BASED INCOME
Be hardworking, have ability to multi-task, prioritize and strong attention to detail
Have reliable transportation
Be able to dress for success
Take the free career assessment at the link above, and then call us at ************ for more information about this awarding career.
Additional Information
All information will be kept confidential according to EEO guidelines
Call Center Agent
Agent job in Clinton, MI
The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan.
Benefits
Paid Training
Careers Advancement Opportunities
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Employee Contests
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service customers. Representative duties include:
Assisting the Call Center Manager in the planning, organizing, and coordination of department resources and goals.
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
Performing related staff-level duties as directed by the Call Center Manager.
Job Qualifications:
Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
Current (state) driver's license.
Compensation: $17.00 - $21.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
Auto-ApplyGeek Squad Agent (Retail Store)
Agent job in Brighton, MI
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1012584BR
Location Number 000841 Brighton MI Store
Address 8487 W Grand River Ave$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Traveling Cleaning Specialist (7:30 AM-5:30 PM)
Agent job in Brighton, MI
Job DescriptionSalary: $18/hour
Cleaning Specialist (Traveling)
Field Operations
Brighton, MI
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Love Your Career: Why You Should Join Trilogy's Team
Shift:
7:30am - 5:30pm
Monday, Tuesday, Thursday, Friday - 4 Day work week! With overtime opportunities.
Full-Time
Who is Trilogy?
Wherever Trilogy works, outstanding Cleaning Technicians are on the job. Trilogy is a corporate cleaning service like youve never seen before.
We recognized that the cleaning industry is long overdue for a makeover. So we decided to bring a fresh perspective, new ideas and better solutions to the table.
Our Approach
We only clean high-end office buildings and branches. All of our shifts are during daytime hours. We created our own software, redesigned our cleaning carts, and have the most advanced fleet of equipment imaginable. Our management team has one goal: to support our team members so that our clients are happy.
We dont clean with grimy mop buckets or worn-out vacuum cleaners. We stock the supply closets with pre-mixed products and fresh towels, and service our equipment weekly. Our Cleaning Technicians only focus on one thing: cleaning!
We provide extensive training, great benefits and some of the best advancement opportunities in the business. Many companies say they take care of their employees...but here at Trilogy, we live up to that commitment. Join our mission to revolutionize the cleaning industry!
As a Trilogy team member you will...
Use your training to offer the highest quality cleaning experience to our clients
Be provided with all of the tools you need to succeed
Communicate daily and frequently with your onsite supervisor, in-person, by phone and through our messaging app
As a Cleaning Specialist you will stay active
Vacuuming, sweeping and mopping floors
Cleaning all areas of restrooms and kitchens
Wiping and dusting areas in lobbies, conference rooms, offices and cubicle areas
Removing trash from large and small bins and load bags into the provided dumpster, must be able to lift up to 50lbs
Assisting with client projects
Traveling to multiple locations to provide quality results
Safely operate company vehicles in compliance with all traffic laws and regulations
Load and unload cleaning supplies from the vehicle
Perform basic vehicle maintenance, such as checking oil and tire pressure
Cleaning Specialist Wages & Benefits
Consistent, weekday shifts...no weekend shifts or late night shifts!
Starting wage is $18.00 - $20.00 per hour
Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium
Paid time-off, with additional days earned each year you work at Trilogy
9 paid holidays
Daily opportunities to earn bonusesup to $100 per month!
You may be a good fit at Trilogy if you...
Want to deliver an exceptional cleaning experience to our clients
Are naturally curious and willing to learn new ways of doing things
Are excited about communicating openly with your supervisors about your progress, needs and concerns
Can see yourself occasionally interacting with clients, upholding professionalism at all times
Thrive with routine but can also remain calm during unanticipated situations
Additionally, its preferred if you have...
A smartphone
Availability to work occasional overtime
Reliable transportation with a excellent driving record
Interested in advancement?
This role is more than just a job. We strongly believe in providing you a path to thrive as a Cleaning Technician and to grow within our company if youre interested.
Here is what a typical advancement path looks like:
Cleaning Technician >> Cleaning Specialist >> Lead >> Supervisor
For more information:
About Trilogy --
trilogycorporate.com
Facebook --
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Call Center Agent
Agent job in Rochester, MI
Job Type: FT40
Pay: starting $17ph
Schedule: Mon-Friday, no nights or weekends
Shift: General 8/hr shift (Shift times will vary with department schedules)
Pinnacle GI Partners values the satisfaction of our employees as the cornerstone of our success. We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails scheduling various procedures efficiently, optimizing resource use, and preventing scheduling conflicts. This position also acts as a bridge between physician offices and other departments within the practice. We are looking for candidates with exceptional customer service skills and or experience in a medical office environment. We are dedicated to training the right individuals who are keen to embark on a new career path. Apply today and be part of our journey to success!
Responsibilities:
• Responsible for answering phone, scheduling procedures and office visits, informing patients regarding required preps
• Taking messages, screening and forwarding calls
• Checking insurance carriers to ensure practice participation in plan
• Entering new insurance information, as needed
• Updating / correcting spelling of names, birth dates, etc. to ensure data integrity
• Operates variety of standard office equipment such as computer, copier and fax machine
• Maintains confidentiality at all times
• Keeps manager updated when unusual situations arise while scheduling patients
• Make copies of all paperwork necessary to complete job duties for self and the scheduling department
• Communicates with physicians re: their preferences when scheduling patients
• Sets priorities and demonstrates good judgment while adapting to daily schedule changes and physician requests
• Works independently and efficiently under pressure with multiple interruptions and with a high degree of accuracy
• Performs other duties as directed by management
Qualifications:
• High School diploma or equivalent required
• Basic knowledge of medical terminology
• Knowledge of and/or experience in a private medical office
• Must successfully pass a background check and a drug screening
Minimum Competencies:
• Ability to communicate effectively on the telephone and in writing
• Ability to work independently and as a team member
• Able to demonstrate accuracy and efficiency
• Ability to read and comprehend patient medical charts, medical terminology, prescription medications and physician messages
• Strong computer skills and interpretation of EMR systems a plus
• Previous scheduling experience, preferred
What we offer:
A professional work environment where you can learn, enhance your skills and grow into new opportunities.
Competitive pay rates
Paid time off
Paid holidays with bonus paid floating holidays
Medical, Dental, Vision, Life & Disability benefits
401k retirement plan with company match
We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
To learn more about our Providers and our company please visit **********************************
About Us
Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.
Call Center Agent
Agent job in Roseville, MI
Job Description
Immediately hiring Part Time Call Center Agents!
Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Compensation: $18 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.
Shifts Offered:
Part time (24 hours per week)
Afternoon/Evening schedules available
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Call Center Specialist
Agent job in Highland Park, MI
Qualfon, is seeking experienced Call Center Professionals who aspire to obtain an Insurance License (Personal Lines or Property & Casualty). This seasonal opportunity is part of our esteemed Pre-Licensing Training Program. Participants will receive compensation at a rate of $18 per hour during the Pre-Licensing training period. Upon successful completion of the program and passing the State Exam, candidates will be offered a full-time position as a Licensed Insurance Professional, with a pay rate of $23.50 per hour. The role is customer service focused.
Pay: $18/hr during the licensing process | $23.50/hr after becoming licensed
Veterans and their family members are encouraged to apply.
Traveling Cleaning Specialist (7:30 AM-5:30 PM)
Agent job in Brighton, MI
Cleaning Specialist (Traveling)
Field Operations
Brighton, MI
************************
Love Your Career: Why You Should Join Trilogy's Team
Shift:
7:30am - 5:30pm
Monday, Tuesday, Thursday, Friday - 4 Day work week! With overtime opportunities.
Full-Time
Who is Trilogy?
Wherever Trilogy works, outstanding Cleaning Technicians are on the job. Trilogy is a corporate cleaning service like you've never seen before.
We recognized that the cleaning industry is long overdue for a makeover. So we decided to bring a fresh perspective, new ideas and better solutions to the table.
Our Approach
We only clean high-end office buildings and branches. All of our shifts are during daytime hours. We created our own software, redesigned our cleaning carts, and have the most advanced fleet of equipment imaginable. Our management team has one goal: to support our team members so that our clients are happy.
We don't clean with grimy mop buckets or worn-out vacuum cleaners. We stock the supply closets with pre-mixed products and fresh towels, and service our equipment weekly. Our Cleaning Technicians only focus on one thing: cleaning!
We provide extensive training, great benefits and some of the best advancement opportunities in the business. Many companies say they take care of their employees...but here at Trilogy, we live up to that commitment. Join our mission to revolutionize the cleaning industry!
As a Trilogy team member you will...
Use your training to offer the highest quality cleaning experience to our clients
Be provided with all of the tools you need to succeed
Communicate daily and frequently with your onsite supervisor, in-person, by phone and through our messaging app
As a Cleaning Specialist you will stay active…
Vacuuming, sweeping and mopping floors
Cleaning all areas of restrooms and kitchens
Wiping and dusting areas in lobbies, conference rooms, offices and cubicle areas
Removing trash from large and small bins and load bags into the provided dumpster, must be able to lift up to 50lbs
Assisting with client projects
Traveling to multiple locations to provide quality results
Safely operate company vehicles in compliance with all traffic laws and regulations
Load and unload cleaning supplies from the vehicle
Perform basic vehicle maintenance, such as checking oil and tire pressure
Cleaning Specialist Wages & Benefits
Consistent, weekday shifts...no weekend shifts or late night shifts!
Starting wage is $18.00 - $20.00 per hour
Platinum & Gold Blue Cross/Blue Shield health insurance, dental insurance and optical insurance available to all employees and Trilogy pays for most of the premium
Paid time-off, with additional days earned each year you work at Trilogy
9 paid holidays
Daily opportunities to earn bonuses…up to $100 per month!
You may be a good fit at Trilogy if you...
Want to deliver an exceptional cleaning experience to our clients
Are naturally curious and willing to learn new ways of doing things
Are excited about communicating openly with your supervisors about your progress, needs and concerns
Can see yourself occasionally interacting with clients, upholding professionalism at all times
Thrive with routine but can also remain calm during unanticipated situations
Additionally, it's preferred if you have...
A smartphone
Availability to work occasional overtime
Reliable transportation with a excellent driving record
Interested in advancement?
This role is more than just a job. We strongly believe in providing you a path to thrive as a Cleaning Technician and to grow within our company if you're interested.
Here is what a typical advancement path looks like:
Cleaning Technician >> Cleaning Specialist >> Lead >> Supervisor
For more information:
About Trilogy --
trilogycorporate.com
Facebook --
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