Agent jobs in Sarasota, FL

FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required

Leviat, a CRH company, is a global leader in lifting, insulating and connecting technology for the construction industry. The company employs nearly 3,000 diverse, talented employees at 60 locations globally. Leviat's engineered products and innovative construction solutions are used in a variety of market segments from residential, non-residential and infrastructure, enabling users to build better, stronger, safer, and faster. We stand together to REINVENT THE WAY OUR WORLD IS BUILT. Job Summary Receives, records, and reconciles customer service orders, inquiries, and complaints in a timely and professional manner. This is primarily an inbound position where you are working with customers to process orders, resolve issues, billing and supporting the outside sales reps etc. Ideally, we would like to find someone that is familiar with construction and/or industrial manufacturing business but are willing to train someone that has the right attitude. Job Location This role will work from our Riverview, FL facility. Job Responsibilities Answers incoming customer telephone calls in a courteous and professional manner Responds to and investigates customer inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner Receives, records, and routes customer orders/changes in appropriate manner Answers customer inquiries and provides appropriate technical and/or product-related information Researches and resolves customer complaints and/or billing issues Contacts customers when necessary to follow-up on customer issues or orders/quotes Obtains customer feedback information Effectively communicates customer issues and concerns to all applicable internal staff members Documents all contacts, actions, and responses in customer database Route qualified opportunities to the appropriate sales executives for further development and closure. Organizes and maintains file system: files correspondence and other records Maintains working knowledge of products and/or services Prepares reports and correspondence as needed Performs other duties as assigned by supervisor Job Requirements Previous experience in outbound call center, insides sales, or related sales/customer service type role is a plus Excellent customer service skills Continuous operation of computer and telephone to answer customer inquiries Excellent verbal and written communication skills Proficient on [Microsoft Word and Excel] Commitment to excellence and high standards Strong organizational skills; able to manage priorities and workflow Ability to work independently and as a member of various teams and committees Ability to understand and follow written and verbal instructions Acute attention to detail Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Ability to perform diversified clerical functions and basic accounting procedures. Ability to effectively communicate with people at all levels and from various backgrounds. Bilingual skills a plus. ERP - AX a plus Transportation System - Lima a plus What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Leviat, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Pilot-CBP Air Interdiction Agent NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunityto work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America. If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the timeto make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand-APPLY TODAY! DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW!Duty Locations Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following: Southeast Region: Homestead, FL and CAMB: Aguadilla, PR Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX Duties and Responsibilities As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include: Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels. Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities. Collecting, refining, and analyzing strategic and tactical intelligence. Supporting search and rescue and humanitarian efforts. Salary and Benefits Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below). Recruitment Incentive: New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.) Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive. This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval). Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP). · GS-11, 1st year annual pay - $106,588 · GS-12, 2nd year annual pay - $127,754 · GS-13, 3rd year annual pay - $151,918 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX). · GS-11, 1st year annual pay - $115,115 · GS-12, 2nd year annual pay - $137,974 · GS-13, 3rd year annual pay - $164,071 Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR). · GS-11, 1st year annual pay - $127,906 · GS-12, 2nd year annual pay - $153,305 · GS-13, 3rd year annual pay - $182,302 Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources. RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX) RI: Retention Incentive (25% for Key West, FL) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations) Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering. Qualifications Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as: Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed. Evaluating information rapidly and making judicious decisions promptly during in-flight operations. Developing strategies and coordinating aircraft and ground assets. Using information systems and databases to conduct information surveys, queries, update files and disseminate information. Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot. Hiring Minimums: Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings: Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating. Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument. Helicopter Rated: Rotorcraft Helicopter with instrument rating. Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot). Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours. 250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025. FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position. Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026) UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification. Other Requirements Citizenship: You must be a U.S. Citizen to apply for this position. Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement. NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position. Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d). Veterans' Preference Eligibility : To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application. Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures. Travel Required: You may be expected to travel for this position based on operational needs.

The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM. This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory. Essential Duties and Responsibilities * Possess a positive attitude while greeting customers and patients. * Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership. * Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale. * Be an advocate of cannabis customer care. * Open and close store as directed by the AGM or GM. * Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product. * Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork. * Support Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring. * Confirm online orders are completed and accurate prior to pick-up * Assist Cannabis Advisors with any product or POS System questions. * Build rapport with regular patients/customers to promote repeat business. * Work well with others in a fast-paced, dynamic retail environment. * Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM. * Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice). * Be open to continued, on-going cannabis education and training. * Provide support to managers and other Cannabis Advisors as needed. * Maintain a clean, organize, and sanitize workstation/store front. * Ensure accuracy of online orders before pick-up. * Understand and apply detailed compliance regulations as required by local and state laws. * Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available. * Other duties as assigned. Minimum Qualifications * 2+ years of retail or hospitality experience. * Must be at least 21 years of age. * Desire to learn about cannabinoids, terpenes and product application/consumption methods. * Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays. * Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc. * Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations. Preferred Qualifications Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips. This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL. A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well. Pay Rate: $19.00 Why make the move to MTM Transit? * Affordable benefits including Medical, Dental and Vision * Paid Training & Overtime * Paid Holidays & Paid Time Off (PTO) * Maternity/Paternity Leave * Safety Bonus * 401(k) matching up to 5% * Tuition Reimbursement * Internal career growth opportunities What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent * Ability to type 30 wpm or greater * Previous data entry, 10-key experience, preferred * Must possess a valid drivers license Skills: * Exemplary verbal and written communication * Excellent organizational and multi-tasking skills * Ability to make solid judgment decisions * Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures * Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications * Ability to maintain high level of confidentiality * Regular attendance is required What You'll Do: * Answer incoming ACD calls for customers - passengers, vendors, and clients * Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor * Utilize correct coding and documentation procedures * Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution * Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures * Provide courteous and prompt response to all transportation requests and adopt proper use of terminology * Demonstrate sincere personal commitment to promptness, reliability and quality work * Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture. #MTMTRANSIT

Dedicated Round Trips out of Atlanta, GA - Regional Dry Van • CDL-A Owner Operators Wanted Tyczewski Logistics, LLC, freight agent for Greatwide Truckload Management, offers CDL-A Regional Owner Operator Truck Drivers opportunities for Dedicated Dry Van trips to multiple locations in the SE, MW, and Florida. Operate your business with the stability of a trusted, financially secure carrier. As part of The Evans Network of Companies, we provide steady dedicated freight, high earning potential, and the freedom you've always wanted. Ready to level up? Take advantage of this opportunity that Greatwide has for owner-operators like you!

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1010960BR Location Number 001452 University Town Center FL Store Address 135 N Cattlemen Rd$15 - $20.57 /hr Pay Range $15 - $20.57 /hr

About the Opportunity We're the #1 home buyer in the U.S. and a 3x Glassdoor Best Place to Work. At New Western, our Acquisition Agents are the dealmakers who fuel our marketplace. You'll be on the front lines sourcing off-market homes, negotiating with sellers, and shaping the inventory that powers thousands of investor transactions. Acquisition Agents at New Western work at a fast pace, powered by our industry leading market data, to make dozens of offers on properties each month. Individuals who are licensed agents, have experience in the fix and flip space, property management or wholesaling thrive in this role and have income potential that is unmatched. What You'll Do * Source residential properties through prospecting, research, referrals, and inbound leads * Build relationships with homeowners, wholesalers, agents, and other local sources * Analyze properties to determine investment value (ARV, repair costs, comps, etc.) * Negotiate and secure purchase contracts with sellers * Collaborate with Sales Agents to ensure a fast, efficient transaction for investors What You'll Gain * Earnings: First-year average $93K | Top 20% $160K+ | Long-term top performers $450K+ * Deal Flow: Gain years of transaction experience in just a few months * Team support: In-house disposition team so you can focus on your next acquisition * Learning: In-person coaching + on-demand learning via New Western University * Tech & Data: Proprietary marketplace and unmatched market intelligence to evaluate deals with confidence * Culture: High-performance, teamwork, and recognition (see @NewWestern) Who Thrives Here * 2+ years of experience in residential real estate, wholesaling, fix-and-flip, deal making, or property management * OR a strong interest in investment real estate with a proven track record in transactional sales * Competitive, coachable and strategic * Skilled communicators and negotiators who can build trust quickly * Comfortable making fast, data-driven decisions in a high-activity environment * High level of personal accountability and self-direction * Active real estate license (or willingness to obtain one - we'll help guide you) Why New Western When you buy a deal as a New Western Acquisition Agent, you're not just growing your career, you're helping revitalize neighborhoods, expand housing supply, and create opportunities for investors and small business owners. At New Western, you'll find a fun, in-office culture with leaderboards, recognition, and the support to push you further, faster. Ready to Build Your Career? Apply now and close your first deal in as little as 60 days. Learn more at lifeatnewwestern.com. Real estate license (or willingness to obtain) required. #cb PM20 #LI-DS1

Wouldn't it be great to build your career at a growing company recognized 6 years in a row from 2019 to 2025 as the winner of Best Places to Work in Collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities. PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼ At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection / Collections Representative with experience in account receivables, sales, customer service, or debt collection. We offer industry-leading bonus structures and benefits! Job description Collections Representative Responsibilities: Handle inbound and outbound calls for past-due accounts. Keeping track of all accounts in your route Negotiate outstanding debts. Planning a course of action to recover outstanding payments. Handle questions and complaints. Adhere to all local, state, and federal laws governing the debt collection industry. Collections Representative Qualifications: Excellent written and verbal communication skills. Ability to prioritize and multitask. Basic math and computer literacy skills. Professionalism and the ability to build rapport with consumers. Foster teamwork and cooperation. Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields. Successfully pass a background check. Job Type: Full-time Salary: 16.00 -18.00 hourly Collections Representative Compensation: Individual & Team bonuses and incentives, up to $5,000+ each month! Additional quarterly, bi-annual, and annual Incentives Additional retention and referral bonuses A comprehensive paid training program Benefits: Medical Insurance (UnitedHealthcare) Dental Coverage (Guardian) Vision Plan (Davis Vision) 401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%) Voluntary Life Short Term/Long Term Disability Coverage Paid Vacation, Personal, Bereavement, and Holidays Referral program Physical setting: Call center. Schedule: 8-hour shift Monday to Friday Supplemental pay types: Bonus pay. Ability to commute/relocate: Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you willing to undergo a background check, in accordance with local law and regulations? Education: High school or equivalent (Preferred) Experience: 3rd party collection: 1 year (Required) Benefits include: Medical/Dental/Vision Life Insurance Paid Time Off Paid Vacation Time Paid Holidays Paid Bereavement Paid Training 401k with company match Annual Retention Bonus Professional Development Grant Program Employee Assistance Program Ongoing Contests & Prizes Annual Company Events Company Referral Program ADP Lifemart Employee Discounts Weekly day range: Monday to Friday Work setting: Call center. In-Office Work Location: In person

We are seeking individuals with great enthusiasm for the travel industry! Travel Specialists are the primary point of contact for the client and is responsible for promoting, booking and maintaining travel arrangements for individuals, groups and/or businesses. We work with various major vendors and have the ability to tailor a vacation to each client. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Training and certifications are provided. We are seeking individuals with: Passion to help clients build the ultimate vacation by offering our destinations and services Excellent customer service skills Desire to build relationships with our travel partners & clients Drive to execute the sale Expertise in our product and policies Acute attention to details and the ability to review your own work to ensure quality Ability to work under pressure, quickly and accurately Motivation to succeed Responsibilities: Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events & activities) Provide exceptional customer service to clients Maintain relationships with travel partners and vendors Work well in a group/team setting Stay up to date on the travel industry and policies Collect and enter data into our software and maintain client files Complete required certification within a timely manner Complete ongoing training with our company and travel partners Requirements: Must have a smartphone with reliable internet access Laptop or desktop computer (highly recommend, however, not required) with reliable internet access Must be at least 18 years of age Must be a United States resident Skills: Time Management Computer and Internet knowledge Verbal and Communication Motivation Self Discipline Leadership

Job DescriptionSalary: Up to $22.20 per hour + Benefits Do you like helping others? If so, this job might be for you! Were a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, youll be helping people from all walks of life across a variety of industries with a friendly and helpful voice. Why Work At Ambs Call Center? Click here to learn more COMPENSATION Progressive compensation based on skill development. Earn up to $22.20 per hour ADDITIONAL PAY Attendance Bonus $3.25 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus. Dispatcher Differential $1.50 per hour differential for becoming a dispatcher. Spanish Bi-Lingual Differential $1.50 per hour. Are you fluent in Spanish and English? Earn a $1.50 per hour differential once you have graduated training and are handling all calls. Multiple opportunities for growth! Like mentoring others? Become a trainer and earn up to $24.75 per hour. Lead the team as a Supervisor and you can earn up to $27.45 per hour. BENEFITS Competitive compensation Health Insurance Employer provided Life Insurance Voluntary Vision & Dental Smart Dollar Financial Wellness Program Retirement plan with company match contribution up to 3% Paid lunch and breaks Paid birthday benefit after 12 months of Ambs employment 1 Floating Holiday after 12 months of Ambs employment Hours worked on holidays are paid at time and a half Overtime available 40-hour bonus pay for 1-year perfect attendance QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS High School Diploma or equivalent required Typing skills of 20 wpm Customer service experience preferred Excellent interpersonal, verbal, and written communication skills Strong basic computer skills Ability to multi-task Ability to make sound decisions under pressure Ability to deal with difficult situations and people Ability to work well in both a team environment and independently A strong attention to detail Requires primarily sitting at a desk for extended periods Earned Sick Time FULL-TIME EMPLOYEES 40+ hours per week Mandatory weekends and holidays EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles. A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Success Specialist Responsibilities: Promptly responding to customer queries via email, phone and in-person channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers issues. Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible. Maintaining a polite, empathetic, helpful, and professional manner at all times. Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. Familiarizing yourself with new products and services as they are introduced. Attending meetings as required. Providing training to new customer service agents. Respecting client confidentiality at all times. Customer Success Specialist Requirements: High school diploma or GED. Bachelors degree in business, communications, or a related field may be advantageous. Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software. Previous experience in a customer service role is preferred. The ability to respond appropriately under pressure. Sound judgment and excellent problem-solving skills. The ability to speak a second language may be advantageous. A positive attitude and the ability to build relationships with clients. The flexibility to work irregular hours, when required. (specific role hours 10am-7pm) Superb written and verbal communication skills. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities. {Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. } Compensation details: 21-22 Hourly Wage PI35109138ea1a-31181-38847255

Job DescriptionWelcome Desk Concierge (Opening Team) Type: Part Time / Full Time | Reports to: Director of Member & Guest Experience Compensation: $20/hour Welcome to St. Pete Athletic. We're not just launching a club-we're building a community, a standard, and a vibe. Think urban country club. St. Pete Athletic is where sport, hospitality, and social energy collide. With 14 pickleball courts, 2 padel courts, dedicated table tennis spaces, a full-service restaurant and bar, and amenities ranging from coworking to wellness to a garden oasis-it's a place to play, connect, and belong. But our real secret? Hospitality. The kind you feel, not just see. We believe in creating moments that surprise and delight. And we're looking for Welcome Desk Concierges who live and breathe that philosophy. The Opportunity As the Welcome Desk Concierge, you are the face of St. Pete Athletic and the first impression for every member and guest. Your polished professionalism, engaging energy, and genuine hospitality set the tone for an elevated experience. You'll orchestrate check-ins, manage reservations, and serve as the central guide for all amenities-ensuring every guest journey is seamless, personalized, and aligned with the club's luxury standards. This is a role for someone who thrives in guest-facing moments, anticipates needs before they're spoken, and delivers every interaction with warmth and precision. Key Responsibilities Luxury Guest Engagement Welcome members and guests with warmth, eye contact, and a genuine smile, using names whenever possible. Escort guests to their destination when business allows, ensuring a personalized arrival. Anticipate needs by observing cues and proactively offering towels, schedules, or food & beverage recommendations. Provide thorough orientation so members and guests can take full advantage of amenities. Resolve guest concerns gracefully and promptly, escalating to leadership as needed. Act as a brand ambassador by communicating upcoming events, programs, and member benefits. Front Desk Operations Manage check-in/check-out processes for courts, dining, retail, and event registrations with accuracy. Maintain real-time accuracy of reservations and arrivals in the Club Management System. Verify membership credentials, guest passes, and bookings, ensuring zero entry errors. Handle phone calls and email inquiries with professionalism, clarity, and warmth. Process payments accurately and efficiently. Manage lobby flow during peak times, balancing efficiency with discretion and guest comfort. Presentation & Readiness Monitor lobby and front-of-house areas to ensure cleanliness, organization, and alignment with brand standards. Execute opening and closing procedures, including restocking, system checks, and readiness walkthroughs. Maintain Lost & Found, document incidents, and submit reports to leadership. Relay VIP arrivals and special requests immediately to managers and department leads. Collaboration & Communication Serve as the central liaison between guests and internal teams-culinary, retail, courts, and events. Coordinate with departments to fulfill guest requests seamlessly. Communicate clearly and courteously with colleagues to ensure smooth handoffs. Attend pre-shift briefings to review VIP guests, special events, and priorities. Standards & Safety Uphold confidentiality and member privacy in all interactions. Follow all health, safety, and sanitation guidelines. Assist with emergency protocols during medical, fire, or weather-related incidents. Embody the club's style standards: polished uniform, approachable posture, and professional demeanor. Ability to stand for extended periods, lift up to 30 lbs, and move throughout the facility as needed. Who You Are You thrive in guest-facing roles and love creating positive first impressions. You're polished, professional, and approachable. You're detail-oriented and reliable with strong communication skills. You're calm under pressure and solution-focused. You see hospitality as a craft, not just a job. Our Promise to You At St. Pete Athletic, we want this to be one of the best jobs you've ever had. That means: A supportive team culture built on kindness, excellence, and joy. Opportunities to learn across multiple areas of hospitality. The chance to be part of a community that values connection as much as service. Compensation & Benefits $20/hour. Opportunity to enroll in company health insurance plans. Flexible scheduling (part-time or full-time). Opportunities for advancement in an opening club. Employee discount for club membership (includes F&B and retail preferred pricing). Sound Like You? Let's Talk. If you're ready to join the opening team that's setting a new bar for hospitality in Tampa Bay, we'd love to meet you. Hiring Process: After applying on our website, check your messages for a link to complete our required pre-interview questions. We will send out invites for our career fair in late September for candidates we want to move forward with. Estimated start date: mid-October. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Are you a career-minded professional looking for a rewarding call center role with real impact? We are experiencing tremendous growth and seeking agents who care about serving Retirees-as part of a team supporting our outside sales representatives. What We Offer: On-site position at 8725 Pendery Place, Suite 104, Bradenton, FL 34201 (Convenient location near UTC/BJs, exit 213) Warm leads only-never any cold calling! Comprehensive training and hands-on support with our integrated system All the tools you need for success Growth potential with a well-established company (42 years caring for clients and staff) Competitive hourly rate of $15.00 plus bonuses, paid weekly Part-time hours: Mon-Fri, 9:00 AM-2:30 PM (Full-time option may be available: Mon-Fri, 8:00 AM-4:30 PM) Who We're Looking For: At least 1 year of call center experience Strong work ethic, telephone etiquette, and articulation Team player and ability to work independently Willingness to follow scripts and overcome objections Driven to succeed and grow If you're passionate about connecting retirees with the answers they need, and ready to launch a career with an established, caring company, we want you to join our team! Apply now and start making a difference!

Job Description Call Center Admissions Specialists are integral members of the support team in providing the direct first line of assistance to patients and their family members. Call Center Admissions Specialists must work well under stressful high-paced environments as a collaborative team members. This is a professional role, requiring a bachelor's Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients. However, a High School Diploma is acceptable for entry-level opportunities in this program. JOB BENEFITS Schedule Mon-Fri 8:00 am-5:00 pm or 8:30 am-5:00 pm Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching Non-Profit Organization Student Loan Forgiveness Company Discount Program JOB DUTIES & COMPETENCIES: Provides access to behavioral health services for clients by communicating directly with clients and/or families requesting services in a timely and efficient manner. Makes appointments according to program guidelines. Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards. Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment. Links clients with resources that address identified needs, support continuity of care and reduce the likelihood of recidivism. Completes required GP documentation for clinical services timely and accurately into the EMR system in compliance with agency and program guidelines. Keeps supervisor informed at all times of relevant client, program, and community issues. Notifies Managed Care timely of needed authorizations for services as required by guarantors at the time of triage. JOB QUALIFICATIONS: Previous Call Center and/or Intake Experience in a health care setting preferred Computer proficient to navigate through EMR database, MS Word, MS Outlook, and MS Excel. Excellent communication skills in documentation and dictation Bachelor's Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc. High School Diploma acceptable as entry-level into the program Ability to work in a sitting position for the duration of the shift and operate standard office equipment Mon- Fri 8:00 am-4:30pm

Position Type: Full Time Training Schedule: MON - FRI 8:00 AM - 5:00 PM Regular Schedule Options: * Monday, Tuesday, Wednesday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Monday, Wednesday, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Wednesday, Thursday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Tuesday, Wednesday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Hybrid option available after 3-6 months of satisfactory performance* This position provides the opportunity to grow into a career in lending. The Call Center Lending Relationship Specialist assists credit union members with their long-term financial goals and planning for their future by providing financial solutions and counseling. This individual engages current and prospective members through telephone support interactions. This role plays a key part in improving the financial lives of Suncoast Credit Union members. Responsibilities * Identify ways to improve members' financial life * Present and explain lending products and services provided by the credit union and its affiliates * Initiate and underwrite consumer loans according to credit union lending policies and procedures * Answer calls in a courteous, professional, and timely manner * Provide a prompt, accurate, and excellent member experience * Interview members to gather information necessary to complete loan applications * Input and process loan requests * Meet minimum monthly goals determined by management * Assess loan applications * Process system approvals and suggest decision recommendations * Serve the community and actively participate in area events representing the credit union Qualifications * High school diploma or equivalent * 1+ years of call center or customer service experience * Bilingual in Spanish preferred * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Sales Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Identify ways to improve members' financial life * Present and explain lending products and services provided by the credit union and its affiliates * Initiate and underwrite consumer loans according to credit union lending policies and procedures * Answer calls in a courteous, professional, and timely manner * Provide a prompt, accurate, and excellent member experience * Interview members to gather information necessary to complete loan applications * Input and process loan requests * Meet minimum monthly goals determined by management * Assess loan applications * Process system approvals and suggest decision recommendations * Serve the community and actively participate in area events representing the credit union Qualifications * High school diploma or equivalent * 1+ years of call center or customer service experience * Bilingual in Spanish preferred * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Sales Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************

Click here to view our 2025 Benefits Guide Inside Medical Device Sales, Urology Are you looking for a career that will make a positive contribution to patients? At Bravida Medical, our standards for in-home patient care are moving the needle in mail order medical supplies. We want employees that will shine in a patient-focused progressive environment. If you are an active listener, confidant, and problem-solver, who enjoys speaking with a variety of people, Bravida Medical is a fit. As an Inside Sales Representative you'll be at the heart of our call center operations delivering premium customer service on every call. You will be responsible for increasing revenue by responding to customer inquiries, while using company resources, policies, and procedures to provide complete, accurate information. What we can offer you: Attractive incentives Monthly commission for sales A guaranteed rate $19-$20/hr Monday through Friday schedule Luxury office environment Supportive team Potential for (earned) hybrid schedule Benefits including paid holidays, PTO and more Responsibilities Be accountable for selling and promoting our products to patients from inbound/outbound lead sources and contributing to Bravida Medical sales and profit goals. Engage in an education-based sales focusing on product features and benefits to meet a patient's needs. No hard sales tactics. Handle inbound and outbound calls to ensure patient satisfaction, troubleshoot new and existing patient questions, sell products, collect insurance information, and explain insurance coverage to patients Responsible for meeting predetermined monthly goals Meet and exceed customer expectations by sustaining regular contact and building superior relationships with patients in the sales cycle Document calls in online record keeping system Enter customer orders in online CRM system Maintain a strong understanding of medical documentation, insurance requirements and company procedures. Follow all Medicare, Medicaid, HIPAA, and private insurance regulations and requirements Maintain a high degree of confidentiality to protect patient information Maintain regular, predictable and consistent attendance to meet the needs of the department Demonstrate team behavior and promote a team-oriented environment Knowledge, Skills, and Abilities 2yrs Inside Sales experience required (Healthcare or Insurance ideal) Strong closing skills - overcome objectives and problem solving to complete sale Must be self-driven, goal-oriented, and capable of managing a diverse range of responsibilities to achieve monthly sales targets Must have excellent telephone customer service Strong communication skills, persuasiveness and active listening skills Must be able to relate and show compassion to elderly patients Medical industry knowledge beneficial Must be computer literate, MS Office, web based CRM and phone system Positive perspective, approachable and empathetic Type at least 25-30 words per minute

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a talent for turning tough conversations into positive outcomes? We're looking for a Collections Agent who can combine empathy, professionalism, and negotiation skills to help customers resolve outstanding debts while supporting our company's financial goals. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Make outbound calls to customers with overdue accounts to discuss balances and offer tailored repayment solutions. Use proven scripts and negotiation strategies to secure payment commitments and resolve delinquencies. Communicate with empathy and professionalism, actively listening to concerns and addressing objections. Accurately process payments via phone (credit cards, EFTs, and payment plans) in compliance with company protocols. Record all customer interactions, payment arrangements, and account updates in our CRM system. Follow all applicable laws and regulations, including the Fair Debt Collection Practices Act (FDCPA), ensuring ethical and legal collection practices. Track and report on collection performance, call outcomes, and recovery rates. Resolve inquiries and escalate complex issues to supervisors when needed, always aiming for a positive customer experience. Foster trust and cooperation with customers to encourage timely payments and long-term resolution. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated, dedicated and should possess the below qualities: High school diploma or equivalent required; college coursework a plus. Prior experience in collections, customer service, or call center environments preferred. Strong verbal and written communication with the ability to explain financial matters clearly and confidently. Empathy, active listening, and conflict resolution skills. Familiarity with collection software, CRM systems, and call center tools is a plus. Understanding of debt collection laws and regulatory requirements is highly desirable. Strong organizational skills and accuracy in data entry and documentation. Ability to stay composed under pressure and thrive in a fast-paced, target-driven environment. Willingness to work evenings and weekends as needed. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT VALORVIP $13.25 - $15.20 / hour ABOUT US MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job description Do you like customer service but don't necessarily like having to talk to customers all day? Do you prefer to come to work, sit down, and do your job without being interrupted or have lengthy meetings with co-workers? Do you consider yourself a self-starter and a quick learner? If you answered yes, Patient Prism may be the company for you! Patient Prism Opportunity Agents improve the quality of customer service that dental practices provide first-time callers. You will provide our clients valuable coaching tips and feedback to help convert more callers into booked appointments. That helps more people receive the dental care they need and helps our clients increase new patient appointments and revenue. What a normal day looks like: Come to work, sit down at your desk and put headphones on, listen to pre-recorded calls, enter data found in the call and provide feedback through our software to receptionists that do not schedule new patients. No drama. Low stress. Just you and your computer. Perks of the job include Health/Dental/Life Insurance benefits after 60 days of employment, catered Employee Appreciation lunches, Breakfasts on Mondays to get the week started right, as well as coffee and snacks available at all times in the office, and ample opportunity for feedback and growth. We are looking for full-time (40 hours a week) employees to join our team. Full-timers MUST be available to work Monday - Friday after training. All employees will have paid training. Responsibilities: ● Review a high volume of pre-recorded dental calls for quality control and conversion effectiveness (dental experience is NOT required) Identify missed opportunities for dental appointment conversion and provide feedback using critical thinking to clients to improve future call handling Must have excellent computer skills and be adaptable to change/constant updates ● Meet daily performance goals Note: This job does not include any direct interaction with callers/clients. All calls are pre-recorded and feedback is provided to clients via software Qualifications: ● The ideal candidate must be able to type 55+ WPM. YOU WILL NOT BE CONSIDERED FOR THIS POSITION WITHOUT COMPLETING THE TYPING ASSESSMENT. Excellent English, spelling, and grammar are a must as you will be typing feedback to clients Strong time management and organizational skills High school diploma required. A College degree is a plus Bilingual in Spanish or French is a plus but not required Customer service experience preferred Reliable ● Works well independently Requirements: ● Must be available to work Monday - Friday. We offer morning, mid, or night shifts with the office hours being 8:30am-8:00pm. Clock in times range from 8:30am-11:30am. Must be able to sit and remain at a computer workstation in a cubicle wearing headphones for the entirety of shift (8 hours with breaks) Must have reliable transportation and preferably live in Carrollwood/Lutz/South Tampa area ● Attendance and being on time are critical for this position and tardiness/excessive call-outs will not be tolerated. Join our team today! Benefit Conditions: ● Full Time Employees Eligible for Health/Dental/Life Insurance Benefits on the 1st of the month following 60 calendar days from date of hire. ● Only full-time employees eligible COVID-19 Precaution(s): ● Personal protective equipment provided or required Plastic shield at work stations Social distancing guidelines in place ● Sanitizing, disinfecting, or cleaning procedures in place Work Remotely ● No This Job Is Ideal for Someone Who Is: ● Dependable -- more reliable than spontaneous Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction ● Autonomous/Independent -- enjoys working with little direction Job Type: Full-time Pay: $13.00 - $15.00 per hour COVID-19 considerations: We are implementing social distancing, extra cleaning procedures, and enforcing wearing masks while walking through the office and using common areas.