Customer Service Representative
Agent job in Saratoga Springs, NY
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
About the Role
At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience.
Prime Offers
Medical, Dental, Vision insurance
Flexible schedule
On-the-job training
Pad time off
Referral program
401(k) matching
Monthly performance-based, incentive programs
Key Responsibilities
Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience.
Communicate clearly and professionally to ensure every guest feels valued and understood
Embody company values by providing friendly, efficient support and contributing to a positive team culture
Collaborate with team members and share insights to continuously improve our service offerings
Respond promptly to every inbound call, treating each customer with equal importance and urgency
Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience
Offer knowledgeable assistance regarding services, policies, and procedures
Troubleshoot and resolve customer issues, escalating complex cases as needed
Maintain accurate records of customer interactions and follow-up actions
Qualifications
A genuine passion for hospitality and customer care
Strong attention to detail with the ability to meet expectations and deadlines
Ability to manage multiple tasks effectively
Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests.
Capability to handle sensitive and confidential information with discretion
Proficiency in Microsoft Office applications and web-based tools
Excellent written and verbal communication skills
Comfort working both independently and as part of a team
Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement
A desire to grow within the company, taking pride in serving our guests
Bilingual Preferred
We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance.
Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences.
Pay Range: $20.00 per hour + Commission
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Renewable Energy Sales Agent - Capital Region
Agent job in Albany, NY
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Green Mountain Energy, an NRG owned company, was founded on the mission to use the power of consumer choice to help change the way power is made. More than 20 years later, sustainability is still at the heart of everything we do. Join our team as we help make the planet a cleaner, greener place to be.
This position is located in our Albany, NY sales territory.
Summary:
The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with prospective customers to promote and sell products and services in various settings. The primary goal is to acquire new customers and enroll them. Sales Agents will be responsible to achieve goals set by the Sales Team Lead and/or Area Manager. They will also work closely with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing initiatives.
Essential Duties/Responsibilities:
Based on information provided by the customers, discuss and assist customers' fit to match with the most suitable price plan and promotion/incentive
Achieve and maintain set performance metrics while providing best-in-class service
Efficiently navigate order entry system(s) as necessary
Utilize and exercise compliance standards for securing customer information
Abide by site rules and regulations, including all company safety rules/regulations
Education:
A high school diploma or GED equivalent is required, and must be 18 years of age or older
Additional Knowledge, Skills and Abilities:
1-3 years sales or other customer-facing experience preferred, or other applicable work experience.
Excellent communication through oral and written form
Proficient mathematical/analytical skills
Ability to work effectively both as an individual and a member of a team
Ability to communicate clearly with customers --in person while maintaining composure and control, when possible follow-up may be needed
Must be able to work independently and multi-task
Proficient in MS Office applications, specifically Excel
Physical Requirements:
May occasionally require lifting as appropriate to perform duties and responsibilities
Working Conditions:
Working onsite at assigned location(s) or event(s) within an assigned geography
Must be available to work evenings and weekends
This position is a part-time position eligible for commission incentives and/or targets provided by the Team Leads and/or Area Managers
Compensation:
“This part-time position is compensated on a commissions-only basis, with a range of $3 to $100 per completed task and pursuant to incentives and/or targets provided by the Team Leads and/or Area Managers. Certain non-sales time is compensated at the applicable minimum wage.”
Be alert for employment scams! Click this link to learn more.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Right of Way Permitting Agent
Agent job in Guilderland, NY
Job Description
Coates Field Service, Inc. is seeking an experienced Right of Way Permitting Agent for an electric transmission/distribution project. Computer literacy and technical skills are necessary for this fast-paced position.
Overview of Duties:
Coordinates with Right of Way, Engineering, and other departments to first establish where the line route is located
Determine the non-environmental permits (road/railroad/highway/MBTA) that will be required
Ensure all required permits are obtained prior to any construction activities
Organizes consultations with local officials, inspectors, and assessors to verify required permits, licenses, and/or agreements, and organizes and delivers all the required documents for obtaining permits
Explains project to permitting agencies and answers their questions
Documents all contact with permitting agencies (mail, telephone, e-mail, personal visits)
Assimilates contact information and project activities, enters details into project database
Secures permission from permitting agencies for various types of surveys and studies on and across public or private lands
Records legal documents in appropriate county offices, if applicable
Provides liaison between permitting agency and other contractors such as construction crews, inspectors, surveyors, archaeologists, etc.
Maintains assigned parcel files from beginning to end of project
Specialized knowledge/education required:
In-depth knowledge of legal terminology that applies to land acquisition and permitting
Capable of completing legal documents and forms such as permits and agreements
Knowledge of the sequence of processes required to complete permitting
Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper
Ability to read and analyze engineering drawings and right of way plans in order to properly explain the taking
The ability to read, understand and communicate property valuation information to landowners, as contained in formal real estate appraisals prepared by professional state certified appraisers.
The further ability to render independent land value judgments and determine when compensation beyond the value outlined in an appraisal is justified
Proficient in programs necessary to maintain documentation and produce reports
Understands technology of projects well enough to explain and discuss with property owners
Skilled in variety of research methods, particularly internet, courthouse, and recorded documents
Knowledge of how to determine valuations of crops, trees, pastures, etc. for damage settlement
Completion of courses relating to current issues and processes, as sanctioned and/or offered by the International Right of Way Association
Who We Are:
Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the agility to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right of way services our clients need, when and where they need us.
Coates is committed to rewarding the loyalty of the national team of Coates' Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference, or orientation. Coates is an Equal Opportunity Employer (EOE).
Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company-paid holidays, and more!
Insurance Sales Producer
Agent job in Albany, NY
TITLE:
Insurance
Sales
Producer
Auto-ApplyRight of Way Agent
Agent job in Albany, NY
Canacre's core services focus on leadership in Environment and Land services throughout the project lifecycle. At Canacre, we emphasize continuous development and growth. Our commitment to investing in industry knowledge and the expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative relationships with stakeholders, mitigating tomorrow's environment, land and right-of-way risks today.
At Canacre, we act with honesty and integrity within a culture where trust, collaboration, and teamwork flourish. We commit to diversity, inclusivity and the celebration of successes. Our vision is to foster an environment that promotes inspired and empowered team members who make an impact.
The Right of Way Agent will be responsible for acquisition and enforcement of real property rights required for the operation, maintenance, and expansion of transmission, distribution, and communication systems, and other public and private infrastructure. The Right of Way Agent will provide local contact for interface with government, permitting, and customer interface related to franchise or property rights.
DUTIES AND RESPONSIBILITIES:
Research, negotiate, acquire, defend, and ensure legal recording and enforcement of property rights required for electric, gas, or communication infrastructure for the client
Document all project related activities, communication and correspondence with landowners including in-person meetings, email, phone, mail, etc.
Assist in preparing and securing specific state, highway, railroad, County, Town, City, Village permits for use of lands owned by governmental agencies, the public or other utilities including tree clearing permits.
Research, negotiate, and acquire leases, licenses, and permits for client infrastructure, staging areas for storm or construction lay down areas, railroads & canals crossing permits
Coordinate and process payments to landowners for certain property rights
Review legal descriptions, maps and other resources to ensure acquisition areas are correctly defined.
Review real estate market data and/or appraisals to present to landowners or to develop basis for proposed settlements; develop comparable market analyses for presentation to client as needed.
Prepare various documents necessary to document basis for settlements, construction conditions, close negotiations, damages, etc.
Serve as legal witness as necessary for condemnation or other proceedings
Other activities related to obtaining or managing land rights to support substation relocations/rebuilds, transmission line rebuilds, and other utility scale projects
Other tasks as assigned by project stakeholders.
Maintain project related files in organized manner, adhering to company work breakdown structures and file naming protocols.
Perform other duties as required.
QUALIFICATIONS:
Secondary degree or accreditation in related field is considered an asset.
2-3 years of experience negotiating property rights documents including rights-of-way, easements, licenses, leases, purchase and sale agreements
Experience drafting and negotiating property rights documents including rights-of-way, easements, licenses, leases, purchase and sale agreements
Knowledge of Real Estate principles gained through education and experience
Clear, concise written and oral communications
Strong organizational skills including project files, diaries and other project data.
Strong negotiation and interpersonal skills
Computer literacy (working knowledge of Microsoft Office software, Google Earth)
Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper
Ability to evaluate, interpret, and analyze engineering and right-of-way drawings
Ability to interpret and research (abstract) legal documents
Skilled in property rights research methods, including courthouse searches for recorded documents and internet research of same
Ability to research, develop and determine valuation of local real estate, crops, timber, etc. for compensation and/or damage settlements.
Ability to create and manage project forecasts associated with field agent tasks and professionally convey progress to internal and external stakeholders.
Must be willing to travel regularly (up to 80%)
Must have or have the ability to obtain a Notary Public License
At Canacre, our benefits program is one of the ways in which we reinforce the value we place on employees and the role they play in helping us achieve our goals. Canacre offers comprehensive health and dental coverage, paid time off, and disability insurance. Other benefits include a 401(k) Savings Plan employer matching program, Employee Assistance Program, flexible work arrangement and a variety of wellness programs.
Canacre is an equal opportunity employer, committed to a diverse workforce. Canacre complies with federal and state/provincial law governing non-discrimination in employment practices.
Given the volume of applications we typically receive, we are unable to respond to all applicants, however, you will be contacted if your experience is a suitable match with one of our upcoming projects.
At Canacre, we are committed to upholding the highest standards of employment practices in each jurisdiction we operate in. We ensure that all employees are fairly compensated for their work, in accordance with the provisions outlined by the Fair Labor Standards Act (FLSA) and the Canada Labour Code.
Auto-ApplyEvent Travel Consultant
Agent job in Queensbury, NY
Do you enjoy planning events and love the excitement of travel? We are seeking enthusiastic individuals to join our team as Entry Level Event Travel Consultants. This virtual opportunity is perfect for those who are passionate about helping others plan unforgettable group experiences-from destination weddings and reunions to corporate retreats and special events.
No experience is necessary! We provide comprehensive training and certification to help you succeed. You'll also receive access to recently launched travel software that offers superior pricing compared to major competitors, making it easy to deliver outstanding value to your clients.
We equip you with a professional website (complete with maintenance and updates) and social media lead generators to help you build your client base. Whether you're looking for part -time or full -time work, you'll enjoy a flexible schedule, travel perks, and generous commissions-all while working alongside a supportive, award -winning travel group.
Requirements
Passion for travel, events, and helping others create lasting memories
Strong communication and organizational skills
Comfortable working independently in a virtual environment
Willingness to complete company -provided training and certification
Basic computer literacy (internet use, email, and social media)
Positive, proactive attitude with attention to detail
Benefits
No experience required-training and certification provided
Flexible scheduling-work part -time or full -time
Virtual role-work from the comfort of your home or while traveling
Access to generous travel perks and industry discounts
Personalized website with updates and maintenance included
Social media tools to help you attract and engage clients
Use of innovative travel software with competitive pricing
Supportive, collaborative environment with an award -winning travel group
Commission -structure with compensation with performance incentives
Call Center Agent
Agent job in Bennington, VT
Call Center Representative - Coggins Auto Group
If you're dependable, quick on a keyboard, and thrive in a fast-paced environment where teamwork and communication matter - you'll love it here. Coggins Auto Group is a family-owned dealership that values professionalism, accountability, and results. We'll train the right person, but you
must
bring focus, energy, and reliability to the table.
We're looking for someone who:
Shows up on time - every time
Types quickly and accurately while speaking with customers
Learns fast, follows directions, and pays attention to detail
Keeps a positive attitude and works well with others
Communicates clearly - by phone, email, and text
Is self-motivated, goal-oriented, and organized
Day-to-day responsibilities:
Scheduling service and sales appointments
Responding promptly to online inquiries
Managing inbound and outbound calls, texts, and emails
Following up with existing customers and assisting new ones
Tracking communication in our CRM system
Building relationships that keep customers coming back
Requirements:
Must be available to work Saturdays (rotational)
Strong verbal and written communication skills
Must be comfortable using computers and typing while talking
Reliable attendance and professional demeanor are
non-negotiable
Prior customer service or call center experience preferred
Compensation & Benefits:
Hourly base + commission & bonuses ($35,000-$50,000 annually)
Health, dental, vision and 401(k) with match
Paid time off and flexible scheduling
Growth opportunities within a growing family-owned business
If you take pride in showing up, staying sharp, and doing things right - we want to hear from you. Apply today and start a career where reliability and performance get noticed.
Auto-ApplyAll Shifts - Customer Service - Guilderland
Agent job in Guilderland, NY
Passion / Integrity / Professionalism / Customer Service
Are you a People Person?
Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.
Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.
Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.
EOE
Marketing Agent
Agent job in Albany, NY
About Us
At Lumina Agency Inc, we believe that success begins with precision, creativity, and collaboration. As a forward-thinking agency specializing in business development and integrated project management, we bring clarity and innovation to every initiative we undertake. Our team is driven by excellence, fueled by strategic insight, and dedicated to delivering results that exceed expectations. Join a workplace where vision meets execution - and where your ideas can make a measurable impact.
Job Description
We are seeking a motivated and strategic Marketing Agent to join our dynamic team. The ideal candidate will play a key role in developing and executing marketing initiatives that enhance brand awareness, attract new clients, and drive measurable growth. You will collaborate with internal teams to deliver effective marketing campaigns that align with client objectives and Lumina's high standards of excellence.
Responsibilities
Develop and implement marketing strategies to promote brand visibility and client engagement.
Analyze market trends and identify opportunities for growth and brand differentiation.
Coordinate campaign execution across multiple platforms and ensure consistent messaging.
Collaborate with creative, sales, and management teams to meet client expectations.
Prepare reports to measure campaign effectiveness and recommend data-driven improvements.
Maintain strong professional relationships with clients to ensure satisfaction and retention.
Qualifications
Qualifications
Bachelor's degree in Marketing, Business, Communications, or a related field.
1-3 years of experience in marketing, brand management, or client relations preferred.
Strong communication, analytical, and organizational skills.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Proficiency in Microsoft Office Suite and general marketing tools.
A results-oriented mindset and creative problem-solving abilities.
Additional Information
Benefits
Competitive annual salary of $57,000 - $61,000
Opportunities for professional growth and career advancement
Supportive and collaborative team environment
Comprehensive training and ongoing skill development
Performance-based incentives
Customer Service Agent m/f/d Netherlands/Belgium
Agent job in Amsterdam, NY
Did you know? We are one of the largest German e-commerce companies and are looking for reinforcement in Amsterdam Imagine being the first voice our customers hear when they have a question - or the helping hand when a design isn't quite fitting yet. That's exactly what your daily business will be with us.
To strengthen our team in Amsterdam, we are looking for a dedicated Customer Service Agent m/f/d for our online printing services for the Dutch and Belgian-Flemish market - and maybe you're the person who will help us bring even more service, heart, and creativity to our customers every day.
In this role, you will support customers from the Netherlands and Belgium via phone, email, chat, or social media. You will advise them on our wide range of services, help with design or file uploads, and make sure every request is handled quickly, politely, and professionally. You will also collaborate closely with our marketing team to create and publish engaging social media content.
You will ensure our customers have an excellent experience - no matter how complex the request. To do so, you will maintain close contact with our production team in Germany, provide updates, and work together with your colleagues to solve even the trickiest issues.
Geek Squad Agent (Retail Store)
Agent job in Albany, NY
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1012395BR
Location Number 000428 Albany NY Store
Address 1 Crossgates Mall Rd$15.5 - $20.57 /hr
Pay Range $15.5 - $20.57 /hr
Call Center/Reservationist
Agent job in Stockbridge, MA
The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities.
ACCOUNTABILITIES
* Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services.
* Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests.
* Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales.
* Accurately records guest information in the ResortSuite hospitality computer system.
* Successfully cross-sells additional, appropriate Kripalu offerings to the caller.
* Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock.
* Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly.
* Provides follow up with guests and potential guests as needed.
* Assists with other registrations and housing requests as assigned.
CORE COMPETENCIES
* Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment.
* Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles.
* Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture.
* Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.
* Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.
* Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu.
* Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.
* Embraces experiences as learning opportunities.
* Accepts responsibility for personal and professional learning and growth.
* Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.
BENEFITS (Start Day One of Employment)
* Health Insurance
* Dental Insurance
* Vacation, Sick, & Personal Time, Paid Holidays
* Vision
* 403b Retirement Plan
* Flexible Spending and Dependent Care Accounts
* Company Paid Short- and Long-Term Disability
* Company Paid $50,000 Life Insurance Policy
* Free Meals in the Kripalu Dining Hall
* Discounted Purchases in the Kripalu Shop and for Healing Arts Services
* Yoga Classes, and the opportunity to participate in Kripalu Programs
Chat Customer Representative
Agent job in Albany, NY
We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:
Love for customers and their experience with a product
Analytical skills and ability to leverage data to drive decision-making
Excellent communication and interpersonal skills
Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
Experience with customer support ticketing systems and CRM platforms
Knowledge of customer support metrics and industry best practices
Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
Able to help customers on weekends if needed
Key Responsibilities:
They're responsible for answering customer questions that come in via the website(s)
Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
Complete training
Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.
Applicant Location: USA ONLY
Call Center Agent, Leasing (Parker Towers)
Agent job in Hillsdale, NY
Job Title: Call Center Agent, Leasing, (Parker Towers) FLSA Status: Non-Exempt, Hourly Location: New York, NY Worksite Status: Remote/Hybrid We're Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City. As for our team? We are a group of passionate people who believe in making every day better than yesterday. It's who we are. We put people first because we know that's how you create incredible communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better. We're on a mission to make city life happier - want to join us? Since you got this far, we're assuming the answer is, “absolutely.” So, here's what you can expect: As a Leasing Call Center Agent on the Sales team, you'll be communicating to the world why they should live in our communities. As a member on our team, you should be:
A passionate person who believes in helping others win by providing the resources and development necessary to grow.
An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team's objectives.
Authentic. Bring your best self to work, let's do something amazing.
Flexible knowing and expecting that things change and that's what makes our business stronger.
What you will do:
Be a team player that puts the team, prospects and residents first
Convey Enthusiasm. Make people feel excited about living in one of our amazing communities.
Take Initiative. Be bold with your ideas and execute them with confidence.
Be Detail Oriented. Take pride in the details. Review, review again, then hit send.
Multi-Tasking. Have the ability to handle multiple forms of high-volume incoming traffic in a fast-paced environment.
What you should have:
The ability to connect with others to help keep the team aligned and focused.
An analytical ability to collect, process, and use information to solve problems on the fly.
A strong understanding of customer service, having at least 1 year of customer service experience in Sales or Real Estate.
Excellent communication and interpersonal skills.
The ability to work weekends (required)
The technical experience and adaptability to manage workflows and systems that continuously change
The desire to help people. You should feel driven by making people's lives easier and happier.
A passion to grow and take on ever increasing responsibility.
Doing any, or all of that, in a multi-family environment would be good too.
What we offer: We know that if we take care of our team, everything else will fall into place. We aren't perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go. Base Salary: $21.00 - $23.00
Exact compensation may vary based on skills, experience & location.
Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO). A few of the people you will work with: Jennifer Gabby Danielle Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs. To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Luxury Real Estate Agent | NYC-based
Agent job in Day, NY
The Agency is offering a rare opportunity for rising real estate professionals who are ready to accelerate their production and elevate their brand in a truly world-class environment. When you join The Agency, you don't just join a brokerage; you step into a global collective of elite professionals united by mentorship, innovation, and a culture of excellence.
Our mission is simple: help you sharpen your skills, amplify your personal brand, and grow your business with intention, strategy, and sustained momentum. Through personalized coaching, strategic business planning, and hands-on support, you'll refine your client approach, deepen your market expertise, and master the art of relationship-driven, luxury-caliber sales.
Our in-house marketing and PR teams bring unparalleled creativity and sophistication to your business, helping your listings and your name command attention in the world's most competitive real estate market. This isn't just a place to work; it's a community of ambitious, collaborative agents who share insights, champion each other's wins, and raise the bar together.
As part of a global network of 150+ offices, you'll gain access to extraordinary referral opportunities and meaningful connections across every major real estate market around the world. Our agent to staff ratio is the highest in the business.
Our agents often double or triple (or more!) their business with the support of The Agency NY. If you're ready to grow, let's connect and see what's possible.
What We Offer
Elite Mentorship & Coaching
Weekly coaching and personalized guidance from seasoned managers and top industry leaders.
Business Growth Resources
Advanced training, brand-building tools, and innovative marketing support to sharpen your competitive edge.
Collaborative Culture
A high-achieving, supportive environment built on excellence, partnership, and shared success.
Team Integration
Local and global sales meetings, trainings, and masterminds to keep you informed, inspired, and connected.
Boutique Service with a Global Reach
Exclusive referral and networking opportunities through The Agency's worldwide network of 150+ offices in 14 countries.
Bespoke Listing Marketing & Support
Full-service listing assistance, global syndication, and signature property branding come together with tailored marketing strategies that elevate every listing. This level of support gives you a distinct advantage in listing appointments - helping you stand out, win more pitches, and deliver a truly elevated client experience.
Cutting-Edge Tools
Intelligent systems, technology, and resources designed to help you work smarter, scale faster, and win more.
Who You Are
Hold an active NY real estate license with a history of completed transactions or relevant experience.
Experienced in managing deals, cultivating client relationships, and navigating all stages of the sales process.
Strategic, entrepreneurial, and committed to meaningful, sustainable growth.
A polished communicator with a refined, client-first mindset.
Full-time, professional, and determined to elevate your production.
Driven, adaptable, and excited to thrive in a fast-paced, results-oriented environment.
It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.
Auto-ApplyHead of AI Revenue & Partnerships
Agent job in Day, NY
The Go-to-Market Architect The Reality Check Enterprise AI sales is ridiculously complex. You're dealing with multiple stakeholders, 6-12 month cycles, and everyone's still figuring out what the hell agentic AI actually means for their business. Meanwhile, we need to build partnerships with the big cloud providers who will actually drive 30%+ of our pipeline.
We've proven the demand exists (hundreds of MQLs, 3 signed contracts), but we need someone who can build the revenue engine from 0 to 1 that doesn't rely on founder-led sales forever. We're not looking for a traditional sales VP who just wants to "scale what's working" - we need someone who can architect the entire go-to-market motion.
Anticipated salary band: $175,000 USD - $225,000 USD, commensurate with experience.What You'll Actually Build
Fix Our Sales Conversion Take our SAL→SQL conversion from 24% to 50%. Figure out where we're losing people and build the methodology that actually works for complex AI deals.
Build Strategic Partnerships That Matter Create joint go-to-market programs with AWS, Google Cloud, and Azure that aren't just "let's be partners" handshake deals. Real programs that generate real pipeline.
Create the Revenue Engine Build 0 to 1 systems for partner-sourced pipeline, attribution, and the sales process that works when Christian isn't personally involved in every deal.
Support Direct Sales Excellence Work alongside Christian and our team to scale beyond founder-led sales while maintaining the quality that got us our first wins.
Success Looks Like
Conversion improvement: SAL→SQL jumps from 24% to 50%+
Partner pipeline: 30%+ of pipeline comes from strategic partnerships
Predictable growth: Revenue engine that isn't dependent on individual relationships
Scalable process: Sales methodology that works without founder involvement
Must Haves
0 to 1 Go-to-Market building - you've built sales processes and partnerships from scratch
Enterprise B2B sales expertise - you understand complex, multi-stakeholder cycles
Strategic partnership chops - you've built go-to-market programs with tech partners
Cross-functional leadership - you can work with product, engineering, and marketing to close deals
Nice to Haves
AI/ML sales experience
Experience with technical consulting or professional services
Cloud partner ecosystem experience (AWS, Google, Azure)
You've scaled revenue at a technical startup before
Why This Role Doesn't Suck
You're building the revenue engine for a market that's exploding
Work directly with cutting-edge AI implementations, not theoretical products
Your partnerships and processes directly impact million-dollar deals
You'll help define how enterprises actually buy AI services
We're not a traditional corporate environment where everything moves slowly
*************
A supportive team that has your back: you'll be working with empathetic, entrepreneurial co-workers who are all deeply motivated by our mission to change the future of work.
Extensive resources and tools to help you succeed and achieve your own personal goals.
Competitive compensation: attractive base compensation complemented by performance-based incentives.
Unlimited time off: take the time you need to relax and recover so that you can bring your A game every day
We're building the future of how enterprises implement AI. If scaling that sounds exciting, let's talk.
At A.Team, we believe diverse teams create better products and experiences. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace
Auto-ApplyRight of Way Permitting Agent
Agent job in Albany, NY
Coates Field Service, Inc. is seeking an experienced Right of Way Permitting Agent for an electric transmission/distribution project. Computer literacy and technical skills are necessary for this fast-paced position.
Coordinates with Right of Way, Engineering, and other departments to first establish where the line route is located
Determine the non-environmental permits (road/railroad/highway/MBTA) that will be required
Ensure all required permits are obtained prior to any construction activities
Organizes consultations with local officials, inspectors, and assessors to verify required permits, licenses, and/or agreements, and organizes and delivers all the required documents for obtaining permits
Explains project to permitting agencies and answers their questions
Documents all contact with permitting agencies (mail, telephone, e-mail, personal visits)
Assimilates contact information and project activities, enters details into project database
Secures permission from permitting agencies for various types of surveys and studies on and across public or private lands
Records legal documents in appropriate county offices, if applicable
Provides liaison between permitting agency and other contractors such as construction crews, inspectors, surveyors, archaeologists, etc.
Maintains assigned parcel files from beginning to end of project
Specialized knowledge/education required:
In-depth knowledge of legal terminology that applies to land acquisition and permitting
Capable of completing legal documents and forms such as permits and agreements
Knowledge of the sequence of processes required to complete permitting
Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper
Ability to read and analyze engineering drawings and right of way plans in order to properly explain the taking
The ability to read, understand and communicate property valuation information to landowners, as contained in formal real estate appraisals prepared by professional state certified appraisers.
The further ability to render independent land value judgments and determine when compensation beyond the value outlined in an appraisal is justified
Proficient in programs necessary to maintain documentation and produce reports
Understands technology of projects well enough to explain and discuss with property owners
Skilled in variety of research methods, particularly internet, courthouse, and recorded documents
Knowledge of how to determine valuations of crops, trees, pastures, etc. for damage settlement
Completion of courses relating to current issues and processes, as sanctioned and/or offered by the International Right of Way Association
Who We Are:
Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the agility to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right of way services our clients need, when and where they need us.
Coates is committed to rewarding the loyalty of the national team of Coates' Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference, or orientation. Coates is an Equal Opportunity Employer (EOE).
Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company-paid holidays, and more!
Auto-ApplyEmployee Benefits Sales Producer
Agent job in Albany, NY
Job Description
TITLE: Employee Benefits Sales Producer
REPORTS TO: Vice President - Insurance Agency Manager
CLASSIFICATION: Full Time, Exempt
STARTING PAY: $68,000 - $85,000 base, plus commission
AVAILABILITY: Monday-Friday 8:30am-5:00pm
Position Summary:
The Employee Benefits Sales Producer plays a key role in generating new revenue by actively developing and closing a pipeline of group benefits opportunities. This individual will focus on all group benefits and wellness programs, leveraging direct outreach and referrals from business partners and centers of influence to drive growth. Through a strategic approach to territory development, targeted prospecting, and consultative selling, the Employee Benefits Sales Producer will be instrumental in expanding the agency's market presence and client base.
Key Responsibilities:
Proactively prospect to business owners, HR leaders, and other business partners to generate new business opportunities; relationship building, networking, campaigns, cold calling and digital lead generation are key.
Qualify opportunities, gather underwriting/risk data, deliver RFP information to benefit analysts, and quote packages that align with the expressed needs of the prospect/client.
Demonstrate deep industry knowledge and professionalism while delivering compelling sales proposals-both in person and virtually. Effectively address objections and guide prospects or clients toward tailored benefits solutions that meet their individual or business needs.
Collaborate with the agency service team members for a seamless transition of new business clients.
Maintain regular communication with clients to nurture relationships, proactively identify any issues or concerns, and explore opportunities to offer additional products or services available across the organization's divisions. Additionally, serve as the primary relationship manager for select clients.
Must handle multiple accounts in progress with tight deadlines; strong attention to detail and superior time management skills are required.
Stay informed of carrier changes and advise both clients and team members accordingly.
Utilize the office's agency management system as the operational hub-logging all prospecting and client interactions, activity notes, stage changes, and win/loss outcomes; scheduling automated alerts and workflows to ensure deadlines are met.
Attend community events, foster relationships within professional and personal networks, and participate in activities that drive new business sales goals.
Performs other duties as may be requested by agency and organization leadership.
Qualifications & Competencies:
High School graduate (or GED) required.
Bachelor's degree (Insurance/Risk Management, Business, Human Resources or related field) preferred.
Professional designations such as CEBS/GBA/REBC preferred.
Must have valid Life & Health license or must obtain them within 30-60 days of hire. Ongoing compliance with continuing education requirements is required to maintain the license in good standing.
2-5 years of experience in employee benefits sales, account management, or customer service within an agency or broker setting, PEO, or equivalent HR plan administration role. Equivalent or related experience will also be considered.
Skilled in agency management systems (Applied Epic, preferred).
Proficiency in handling high-volume phone and email service inquiries, as well as policy quoting, is essential.
Trusted to handle sensitive PII/financial data.
Must have own transportation or access to reliable transportation on short notice and valid driver's license plus ability to maintain this throughout employment.
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Marketing Agent
Agent job in Albany, NY
About Us
At Lumina Agency Inc, we believe that success begins with precision, creativity, and collaboration. As a forward-thinking agency specializing in business development and integrated project management, we bring clarity and innovation to every initiative we undertake. Our team is driven by excellence, fueled by strategic insight, and dedicated to delivering results that exceed expectations. Join a workplace where vision meets execution - and where your ideas can make a measurable impact.
Job Description
We are seeking a motivated and strategic Marketing Agent to join our dynamic team. The ideal candidate will play a key role in developing and executing marketing initiatives that enhance brand awareness, attract new clients, and drive measurable growth. You will collaborate with internal teams to deliver effective marketing campaigns that align with client objectives and Lumina's high standards of excellence.
Responsibilities
Develop and implement marketing strategies to promote brand visibility and client engagement.
Analyze market trends and identify opportunities for growth and brand differentiation.
Coordinate campaign execution across multiple platforms and ensure consistent messaging.
Collaborate with creative, sales, and management teams to meet client expectations.
Prepare reports to measure campaign effectiveness and recommend data-driven improvements.
Maintain strong professional relationships with clients to ensure satisfaction and retention.
Qualifications
Qualifications
Bachelor's degree in Marketing, Business, Communications, or a related field.
1-3 years of experience in marketing, brand management, or client relations preferred.
Strong communication, analytical, and organizational skills.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Proficiency in Microsoft Office Suite and general marketing tools.
A results-oriented mindset and creative problem-solving abilities.
Additional Information
Benefits
Competitive annual salary of $57,000 - $61,000
Opportunities for professional growth and career advancement
Supportive and collaborative team environment
Comprehensive training and ongoing skill development
Performance-based incentives
Geek Squad Agent (Retail Store)
Agent job in Albany, NY
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.