Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$61k-87k yearly est. 4d ago
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Insurance Advisor
Vouch, Inc. 4.4
Agent job in Chicago, IL
Vouch is the risk advisor that powers ambition.
We're a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses, and we help them manage risk with tailored advice, smart coverage, and responsive service.
Backed by over $200M from world-class investors, Vouch combines deep industry expertise with AI-powered tools to deliver a better insurance experience. Our digital workflows reduce friction, speed up decisions, and give our clients the confidence to move faster.
Why should you join our team and Vouch?
Not only is this an exciting and growing team where you can drive a real impact on our operational scalability, but Vouch is also the preferred insurance provider to customers of Y Combinator, Brex, Carta, and WeWork. We're a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values‑driven company. Our values are “Be Client Obsessed”, “Own it together”, “Act with integrity and empathy”, “Stay Curious and Grow”, and “Empower People.”
What does a work environment look like at Vouch?
This role will be based near one of our hub offices in Chicago, New York or San Francisco. We require the team members to be in the office at least three days per week (Tuesday, Wednesday and Thursday) to foster close collaboration and team building.
Role Responsibilities:
As a member of the Early Stage Advisor Team, you will be responsible for ensuring our clients have a great experience through the sales and onboarding process. Insurance Advisors interact directly with our clients through email, video calls, and other communication tools to advise them on the appropriate coverages for their companies and help them satisfy third party contract requirements for coverage.
We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You'll be responsible for helping us scale that reputation while also playing a key part in the growth and expansion of our team through the introduction of new products, processes, and technology.
What you'll do:
Establish trusted relationships with our customers, ensuring they are comfortable with and able to utilize the tools/services available through the Vouch platform
Assess our clients' risk profiles, advise them on appropriate risk management best practices as a licensed professional, and assist with the purchase of coverage
Manage the client lifecycle from application submission through bind with a suite of carrier partners, including online carrier portals
Construct and present customized insurance proposals to clients
Plan and execute daily sales activities such as conducting video calls with clients, responding to emails, and maintaining appropriate documentation in our CRM
Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues
Maintain a healthy pipeline and conduct pipeline reviews with your manager
About you:
2+ years of sales, brokerage, customer service, or other client-facing experience - within the insurance industry preferred
Strong communication and organizational skills
Able to be agile and thrive in a fast‑paced environment
Possesses competitive drive to outperform peers and continuously improve hard and soft skills
Dependable, positive, and detail‑oriented with excellent follow‑through skills
Active/Current Property and Casualty License or obtained within 30 days of start date
Ability to drive success through ambiguous and complex situations
Takes initiative to problem solve when meeting resistance
Nice to have:
Knowledge of Commercial P&C coverage lines
Exposure to and passion for early‑stage startups and/or high growth environments
Experience working within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.)
Prior experience in a quota‑carrying role with responsibility for achieving individual quantitative goals
Vouch provides several benefits to help you bring your best self to work:
💰 Competitive compensation and equity packages
⚕️ Health, dental, and vision insurance
🪷 Wellness allowance
📚 Company‑sponsored personal and professional development
🏫 L&D: Partnerships with Ethena and monthly Lunch & Learns
🧘 Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
🤗 Caregiver Support: company seed into the dependent care FSA and company‑sponsored Care.com membership.
📊 Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check‑ins, development discussions, and promotion opportunities.
What to expect in a typical interview process:
*(Please note these steps may vary slightly depending on the role)*
30‑minute phone call with our recruiting team
30‑45 minute video interview with the hiring manager
Meet the team! 30‑45 min 1:1 video discussion with 3‑4 team members you'd work closely with in the role
Executive chat (role dependent)
Compensation philosophy:
The OTE for this role is $85,000 - $90,000 per year depending on experience. ($60,000 - $65,000 base + $25,000 variable compensation)
Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.
Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal‑opportunity employer and celebrate the diversity of our growing team.
If you require reasonable accommodation to complete this application, interview, complete any pre‑employment testing, or otherwise participate in the employee selection process, please direct your inquiries to *******************.
The pay range for this role is:
60,000 - 65,000 USD per year (Chicago Office)
#J-18808-Ljbffr
$85k-90k yearly 1d ago
Customer Support Agent (Onsite Candidates Local to Chicago Only)
E.Bit Consulting
Agent job in Schaumburg, IL
The Customer Support Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager.
Duties and Responsibilities include but are not limited to the following:
Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems.
Deliver empathetic, professional, and solutions-oriented customer service while handling sensitive financial situations.
Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed.
Accurately document all interactions, actions, and resolutions in internal systems.
Manage multiple client interactions simultaneously while maintaining service quality and composure.
Adhere to call handling standards, quality expectations, and productivity benchmarks.
Demonstrate strong active listening skills and the ability to tailor communication style to each caller.
Review and assist with client account maintenance, scheduled transactions, and audit-related files.
Support daily reconciliation of transactions and investigate discrepancies.
Identify issues impacting the client experience and proactively work toward resolution.
Ensure all client communications are clear, accurate, and compliant.
Partner with Operations and IT teams to improve processes, tools, and system functionality.
Identify, document, and communicate best practices to streamline client and servicing workflows.
Provide detailed feedback from customer interactions to support management decision-making.
Participate in team meetings to discuss business updates, service trends, and priorities.
Assist with special research, reporting, and projects assigned.
Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets.
Qualifications and Required Skills
High School Diploma or GED required, Associate's Degree or higher preferred.
1-3 years of experience in a contact center, call center, or customer service environment.
Experience handling high call volumes and sensitive customer interactions preferred.
Bilingual (English & Spanish) preferred.
Background check required.
Experience in debt settlement, banking, financial services, or treasury operations is a plus.
What Will Make You Stand Out
Client-centric approach with a commitment to delivering exceptional service.
Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive.
Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9).
Associate degree, Bachelor's degree or some college coursework in business or communications.
$28k-36k yearly est. 3d ago
Customer Service Representative
North Bridge Staffing Group
Agent job in Chicago, IL
Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP - 3 months
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
$20-22 hourly 5d ago
Customer Service Representative
Patient's Choice Medical
Agent job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 3d ago
Client Service/Account Representative
The Chicago Hire Company
Agent job in Chicago, IL
Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) &
Fluency in French is preferred.
This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you!
RESPONSIBILITIES:
Handle customer calls regarding general inquiries, invoices, payments, and other questions.
Use the company's web system to identify, research, and resolve customer issues.
Promptly process new business and manage one or more administrator accounts.
Collaborate with the team to meet mid-month and end-of-month deadlines.
Establish and maintain strong relationships with administrators and dealers through effective communication.
QUALIFICATIONS:
MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad).
Fluency in speaking and writing French highly preferred
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems.
Patient and self-motivated, can work and explain financial information to customers
$29k-42k yearly est. 4d ago
Customer Service Representative
Connect Search, LLC 4.1
Agent job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 3d ago
Insurance Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Agent job in Vernon Hills, IL
TheAutoClubGroupisseekingan Insurance CustomerServiceRepresenative (FieldServiceRepresentative)who willprovideahighlevelofsupporttothe InsuranceAgencyandmembersby servicingexistinginsuranceaccounts.
ADAYINTHELIFEofan Insurance CustomerServiceRepresenative (FieldInsuranceServiceRepresentative)
Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards)
Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale
Take insurance payments (initial, installment, lapse, or reinstatement)
Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products
Refer to agent when appropriate
Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures
Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable
Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines
Participate in a team environment to promote customer satisfaction and consistent service following the customer service model
Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary
Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities
Fulfill, maintain and service insurance policies
Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification
Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations
Verify new business applications
Refer relevant members/insureds to other lines of business (i.e. Travel and Life)
Process insurance and membership payments
Update electronic member information
Maintain filing systems and provide other general Agency support
RequiredQualifications:
Must be able to work Monday-Friday from 8:30am-5:30pm with 1 rotating Saturday a month.
ACurrentProperty&CasualtyInsurancelicense (or be willing to obtain it prior to starting)
Mustqualify,obtain,andmaintainallapplicablestatelicensesandappointmentsrequiredforsellingand/orservicing AutoClubGroup Membershipproducts.
SuccessfulcompletionofCustomerService,Insuranceand Membershiptrainingwithin6monthsofhire
HighSchoolDiplomaorequivalent
Work Environment
Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events.
Why Choose AAA The Auto Club Group (ACG)
HOWWEREWARDOUREMPLOYEES
Startinghourlywageof$23.00-$25.50perhour,basedonexperience
ACGoffersexcellentandcomprehensivebenefitspackages:
Medical,dentalandvisionbenefits
401k Match
Paidparentalleaveandadoptionassistance
PaidTimeOff(PTO),companypaidholidays,CEOdays,andfloatingholidays
Paidvolunteerdayannually
Tuitionassistanceprogram,professionalcertificationreimbursementprogramandotherprofessionaldevelopmentopportunities
AAAMembership
Discounts,perks,andrewardsandmuchmore
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23-25.5 hourly 2d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Agent job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 14d ago
Lead Agent Engineer (Langchain)
Focused 3.5
Agent job in Chicago, IL
Who we are:
At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer's needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.
Our values:
Listen first
• We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand.
Learn why
• We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients.
Love your craft
• We love diving into a variety of domains and solving problems. We take pride in delivering value, in communicating progress, and guiding our clients to success.
At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.
What would you be doing?
Build AI-enabled applications leveraging LangChain and LLMs to deliver meaningful, production-ready outcomes for clients.
Deep expertise in LangChain, LangGraph and LangSmith
Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
Guide architecture decisions to support scalability, observability, and performance.
Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
Influence technical direction beyond the team, working across client orgs and Focused's internal practices to share lessons, shape approaches, and raise the collective bar.
Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn't), and help evolve how we build AI-powered software.
We are excited about you, because you:
You're a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
You've worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
You have experience leading engineering teams and feel confident mentoring and supporting other developers.
You believe that code quality matters, and that TDD and pairing help build better systems
and
stronger teams.
You've worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
You're excited about what's happening in the AI space but stay focused on delivering value.
You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
You're as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
You love to share what you're learning and make the team around you better.
If you had worked at Focused over the last 3 months you may have:
Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
Refactored a flaky test suite to support continuous delivery with confidence
Mentored a junior dev through their first pairing and TDD session
Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
Facilitated an architecture spike to evaluate vector database options for semantic search
Contributed a new section to our internal AI playbook
Helped write this job req
What to know before you apply:
This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
The Chicago base salary range for this role is $175,000 - $250,000.
$38k-66k yearly est. Auto-Apply 41d ago
Lead Agent Operations Planning
Envoy Air Inc. 4.0
Agent job in Chicago, IL
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Involved in a variety of planning functions for aircraft departures as it relates to the operation
Coordinate of the overall operation within an assigned functional area
Conducting agent observations and associated activities
Administering local training programs
Scheduling and manpower utilization
Maintaining supplies and inventory control logs
Preparing customer correspondence
Investigating discrepancies
Compiling statistical data for reports
Assisting management in the completion of administrative duties
Lead Agents must be able to complete all functions of the agent position
communicate with employees by radio and receive and convey clear and specific information to others related to the job function
Preparing weight and balance sheets for flights prior to departure
Making calculations based on aircraft load of passengers, baggage and fuel
Making corresponding entries in the computer system
Providing updated corrections to scheduled departure flights
Qualifications
Who we are looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
Must possess at least one form of TSA-acceptable identification for business travel purposes.
Ability to work a variety of rotating shifts including days, nights, overnights, weekends, holidays, and rotating days off
Knowledge basic computer functions including Microsoft Word, Excel, and Outlook
Must be able to read, write, fluently speak, and understand the English language
Possess the legal right to work in the United States
Experience applying math principles for mathematical calculations preferred
Good organizational and interpersonal skills are necessary
Above-average qualities of leadership, initiative and judgment are essential
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#EnvoyHubL
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$25k-33k yearly est. Auto-Apply 24d ago
Field Marketing Agent
Whizz 3.7
Agent job in Chicago, IL
Job Description
At Whizz, we believe that marketing starts with real people and real conversations. As a Field Marketing Agent, you will be the bridge between our innovative e-bike solutions and the delivery riders who need them most. Your role will combine grassroots marketing with direct sales, giving you the chance to both represent our brand and generate meaningful client relationships in the field.
Requirements
Hardworking: Hustler mentality with strong work ethic and goal driven;
People Friendly: Excellent interpersonal and communication skills to build rapport with clients;
Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;
Disciplined: Self-motivated and able to work independently with minimal supervision;
Authorized to work in the US;
Knowledge of foreign languages: (French, Spanish, Arabic) is a big plus
Benefits
Enjoy a flexible part-time schedule;
Opportunity to earn about $1,500/week;
Apply and communicate with clients in any language;
Quick growth path into senior marketing or sales roles;
Hands-on training with sales methods that deliver proven success.
$1.5k weekly 2d ago
Luxury Travel Specialist
Vacation Advertiser 4.4
Agent job in Chicago, IL
Love travel? Ready to turn your passion into a career? We're hiring Vacation Travel Specialists to help clients plan unforgettable trips from anywhere with Wi-Fi. No experience? No problem-we provide full training and support.
What You'll Do:
Book flights, hotels, car rentals, and vacation packages
Assist clients via phone, email, and chat
Provide travel recommendations and resolve booking issues
Ensure a smooth, stress-free travel experience
What You'll Need:
High school diploma or equivalent
Laptop, phone, and internet access
Great communication skills and a positive attitude
Customer service or hospitality experience is a plus
Willingness to learn and grow in the travel industry
What You'll Get:
Work-from-anywhere flexibility
Exclusive travel discounts and perks
Supportive team and ongoing training
Career growth opportunities
Apply Now and start your journey in travel today!
$67k-85k yearly est. Auto-Apply 60d+ ago
Call Center Agent - IL - Part-Time - Mon-Thurs 3:00-8:00pm Rotating Friday 9:00am-4:30 & Saturday 9:00am-1:00pm.
Versiti 4.3
Agent job in Aurora, IL
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
MUST HAVE High School Diploma or GED
What You'll Do:
Help save lives by supporting blood donation efforts through compassionate and professional phone outreach.
Pay: $16/hour (+ evening and weekend shift differential)
Must be able to work a hybrid schedule which includes in office and remote
Training Details:
Duration: 2 weeks
Schedule: Monday-Friday, 9:00 AM - 5:30 PM (CST)
After training, you'll transition to the regular schedule you applied to and are hired
Schedule:
This is a hybrid position, must be able to work in-office and remote
Benefits
Medical, dental, vision , 401k matching 7%
18 Days of PTO and 6 paid holidays (PTO days added after 1st year)
Wellness Program
Tuition Reimbursement
Total Rewards Package
Compensation
The target salary for this position is $16.00 per hour.
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti's core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti's mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Experience
1-3 years customer service experience, preferably in a contact center environment required
Knowledge, Skills and Abilities
Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
Tools and Technology
Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required
Not ready to apply? Connect with us for general consideration.
$16 hourly Auto-Apply 16d ago
Real Estate Agent - Listings, REO & Portfolio Transactions
Vylla Home, Inc.
Agent job in Chicago, IL
Why compete for "cold leads" when you can fulfill "actual transactions"?
Vylla Home is shifting the real estate model by providing our agents with transaction-ready business sourced from our internal assets and mortgage relationships.
Why join our team?
Immediate Transaction Access: Get started with company-generated business from our internal mortgage and REO portfolios.
Closed-Loop Value: Benefit from Carrington's portfolio of 1 million loans, creating a steady stream of contract-ready clients.
Complete Back-Office Support: Our "Vyllage" support system and transaction coordinators handle the details so you can focus on the closing.
Click "Apply Now" to shift your focus to what matters: the closing table!
Regulatory Notice: While a real estate license is not required to apply, a license is required to be hired.
Job Details:
Job Type: Full-time
Pay: Competitive Commission-Based Structure ($50,000 - $250,000 + potential) - Non-Salaried
Benefits: Flexible schedule, Professional development assistance (24/7 customized training & mentorship), Referral program (Incentive program for growing the "Vyllage"), Employee discount (Access to retail and service discounts via employee portal), Access to proprietary tech & lead generation tools (Free CRM, Mobile App, & Transaction Management)
Schedule: Self-determined schedule, Monday to Friday, Weekend availability
Supplemental Pay Types: Commission pay, Bonus pay (Referral and recruiting bonuses)
Location: Greater Chicago/Schaumburg area
Vylla Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive "Vyllage" environment for all employees and agents. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
What Were Looking For:
Efficient operators who excel at moving clients through the fulfillment process.
Goal-oriented professionals who want to maximize their time in front of clients.
Professionals who value a structured path to high-volume production.
Key Responsibilities:
Manage end-to-end transactions for retail and corporate-owned properties.
Ensure high-intent clients receive a seamless "Under One Roof" experience.
Execute high-volume closings using Vylla's industry-leading technology platform.
Compensation details: 50000-250000 Yearly Salary
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$61k-87k yearly est. 8d ago
Freight Agent
Devana Group
Agent job in Chicago, IL
Devana Group is proud to be assisting our long-term 3rd Party Logistics Client with an impressive, proven and highly successful background with operations across the US in their expansion and search for new talent to joint their team. They are looking for motivated, self-starters who are eager to learn, EARN, and advance professionally in an ever-growing industry. We have immediate need for direct hire, permanent roles to join their rapidly growing sales and operations teams! We are in search of Freight Brokers/Freight Agents.
Our client takes pride in the high level of expertise and experience their team possesses. While the foundation is comprised of leading industry professionals, their ideal candidate can be defined only by their strongest character traits and not their job history. We hire the right people, not the right resumes.
This is a fast-paced role, with a great deal of multi-tasking, problem solving and communication with customers, carrier/drivers and associates to accomplish goals.
Skills Desired:
An entrepreneurial hunger with a team player attitude.
You are a firm negotiator.
High energy and enthusiasm, with a relentless commitment to exceeding customer expectations.
Self-starter and motivated to achieve
Strong organizational skills and attention to detail
Possess good problem-solving skills
Ability to work independently and in a team environment
Strong communication and interpersonal skills.
Comfortable with computer and using multiple applications
$29k-40k yearly est. 60d+ ago
Freight Agent (Logo Hunter)
Global Selecta Group
Agent job in Chicago, IL
We are seeking two Freight Agents in the greater Chicago area for a well-performing National Third-Party Logistics Provider specializing in the transportation of FTL food and beverage loads as well as produce.
The company is committed to providing exceptional customer service and ensuring timely delivery. We are seeking highly motivated and experienced Freight Agents to join a dynamic team that is constantly growing.
We're looking for someone who have experience on the customer side of the business with a focus on bringing in new accounts. If you're a Logo Hunter / Cradle to Grave kind of person then this is certainly for you.
RESPONSIBILITIES:
Develop and maintain relationships with new and existing customers to expand the book of business.
Secure new accounts and manage the sales process from start to finish.
Negotiate rates and contracts with customers and carriers.
Communicate effectively with customers, carriers, and internal departments to provide excellent customer service.
Monitor shipments and resolve any issues that may arise.
Keep up-to-date on industry trends and developments to stay competitive.
QUALIFICATIONS:
At least 2 years of experience in the transportation or logistics industry, preferably in a sales or customer service role.
Proven track record of bringing in new accounts and expanding the book of business.
Strong communication and negotiation skills.
Ability to work independently and manage time effectively.
Knowledge of food and beverage loads and produce transportation preferred.
Proficient in Microsoft Office and transportation management systems.
COMPENSATION:
Salary Range $80,000 - $120,000 (Depending on Experience)
Aggressive Commission Structure
If you are a self-starter who is passionate about the transportation industry and can deliver exceptional customer service, we encourage you to apply for this exciting opportunity.
$29k-40k yearly est. 60d+ ago
Sales / Financial Services
Caine & Weiner
Agent job in Schaumburg, IL
Sales / Financial Services
With over 95 years in business Caine & Weiner is seeking a highly motivated B2B/B2C sales professional to join our growing team. We manage our success by hiring the industry's most talented and conscientious people.
Our reps thrive in a base plus commission environment while having experience in growing relationships, negotiation, closing sales, and account management.
Responsibilities:
Responsible for identifying, developing, and researching new accounts and developing sales strategy.
Monitor goals and progress and provide weekly reports to management on the status of prospects and active clients.
Process all necessary paperwork regarding proposals and communicate requirements to the department manager.
Set appointments, work schedules, etc., and work independently in the completion of duties.
How you'll get here:
Being highly self-motivated
Having high organizational skills
Being able to cultivate and maintain strong relationships with key customers
Qualifications + Benefits:
Sales: 3 years (Preferred)
B2B or B2C sales experience (Preferred)
Compensation range: $45k - 65k
Medical, Dental, Vision, PTO, Vacation Time, Sick time + floating holidays
Work Location: Remote / Full Time
Schedule: Monday - Friday 8am to 5pm
We look forward to meeting you to discuss the multiple opportunities at Caine & Weiner! Please apply to take the next steps to a better beginning.
$45k-65k yearly Auto-Apply 60d+ ago
Startup Insurance Advisor - Fast-Paced Growth
Vouch, Inc. 4.4
Agent job in Chicago, IL
A tech-enabled insurance advisory is seeking a knowledgeable Insurance Advisor to enhance client satisfaction during the sales and onboarding phase. The role requires 2+ years in a client-facing capacity, as well as a property and casualty license. Ideal candidates should be adaptable and possess excellent communication skills. The position is based in New York with a hybrid work model requiring in-office attendance three days a week. Competitive salary package, including equity options, is offered.
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$50k-67k yearly est. 1d ago
Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Agent job in Vernon Hills, IL
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years.Our members know and trust us!
Branch Offices house travel, membership, insurancesalesand support employees
You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE ofa Branch Customer Service Representative
The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products.
Generateleads, updatemembers on travel and insurance specials,and providetravelinformation
Respond to customer inquiries and refer to senior staff or agent whenappropriate
Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer
Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate
Provide administrative support to the travel and/or insurance sales staff during peakperiods
Conduct outbound promotional calls for insurance and/or travelproducts
Other duties asassigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoptionassistance
Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays
Paid volunteer day annually
Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities
AAA Membership
Discounts,perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma orequivalent
WorkExperience:
Working in a customer focused environment
Providing customer focused service andtimelysolutions to problems
MicrosoftOffice applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals
Successful candidates willpossess:
Passion and enthusiasm for working withpeople
Basic mathematical calculations to accurately perform monetarytransactions
Communicate effectively (verbal and written) with others in a workenvironment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.