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  • Representative, Customer Service - Skilled

    Dexian

    Agent job in Portage, MI

    Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $27k-35k yearly est. 2d ago
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  • Real Estate Agent -- Quick Interview Process

    Cressy & Everett Real Estate 4.0company rating

    Agent job in Mishawaka, IN

    Real Estate is one of the most exciting industries to work in right now. We are looking for bright, dynamic, and creative Real Estate Agents to join our team. The process of selling and buying a home can be a complicated and intimidating process, so clients depend on the expertise of a Real Estate Agent to get their home ready to sell for a good price and to find the best home to meet their needs. This position requires ambitious, communicative and creative Real Estate Agents who have stellar customer service skills. To fulfill this role as a Real Estate Agent, you will need to be a self-motivated individual who thrives under pressure. There is a lot of flexibility in the real estate industry, so you'll also be able to work independently to fulfill your duties and meet clients' needs. Real Estate Agents need a loyal client roster in order to thrive, so excellent customer service is essential. If you possess those traits, then we want you on our team as soon as possible. We ensure that our application and interview process are as simple and quick as possible. Compensation for Real Estate Agents is commission-based. This means that the more property you buy and sell, the more income you will earn. Real estate is booming right now, so this is a great time to get involved in this industry. Many agents make over $100,000 a year. Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details. Job Responsibilities In this role, you will... * Help clients get their home ready for sale and give advice on how to make it show-ready and marketable * Be familiar with the local real estate market and stay updated on recent property sales * Advertise your real estate services to the local community * Guide clients through the process of reaching mutual acceptance and drafting home sales and purchasing contracts * Show homes to clients through tours and open houses * Regularly communicate with current and past clients to make sure their real estate needs are being met * Attend home showings and open houses * Come up with creative ideas for making your real estate portfolio stand out in the local market As a broker, we will... * Provide a flexible and supportive work environment that offers a healthy work/life balance * Walk you through the real estate licensing process * Provide training and career development resources to help you better your career * Offer competitive commission rates and offer you financial security About Cressy & Everett Real Estate Cressy & Everett Real Estate, founded in 1946, is a member of Leading Real Estate Companies of the World, an international network of independent real estate companies. We have over 150 sales associates and are a regional, full-service firm specializing in residential brokerage and home warranties through our nine offices in five Indiana and Southwestern Michigan counties. Working Here Cressy & Everett Real Estate has the most reputable and knowledgeable sales professionals in Northern Indiana and Southwestern Michigan - more than any company in the area. We take the training and development of our agents seriously. To stay competitive in today's market, you need more tools and services than your competition. As a member of the Cressy & Everett brand, you'll benefit from our local support and systems to grow your business. Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect. Industry Real Estate Qualities
    $100k yearly 60d+ ago
  • Customer Service Representative - 90060763 - South Bend

    Amtrak 4.8company rating

    Agent job in South Bend, IN

    > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Customer Service Representative - 90060763 - South Bend Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. Essential Functions * The incumbent will be responsible for greeting, servicing and general comfort of each passenger * Provide assistance to customers with special needs, assist passengers with luggage, and boarding trains * Make ticket reports promptly, properly safeguard company funds properly, and prepare related reports * Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines. Keep all information racks filled as needed. Perform miscellaneous clerical duties related to the station * Dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation. * Ensure all passenger train boarding(s) are timely. Will verify passengers are properly ticketed or have the proper travel documents and ensure compliance with baggage requirements prior to admission to station platforms * Required to perform janitorial duties * Handle checked baggage, package express and company materials in the station and on/off train Minimum Qualifications * Able to lift items that weigh up to 50lbs * Able to push or pull a baggage cart and operate baggage equipment (i.e. tow tractor,) * Must have a HS Diploma or GED. * Valid Driver's License required Preferred Qualifications * Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak. Position will be governed by all Corporate, Company, and station policies * Familiar with the operation of the Passenger Information * Proficient with baggage & express operation and be able to quote rates & information Communications and Interpersonal Skills * Must have excellent written and oral communication skills. * The ability to maintain a positive, good-natured attitude is essential. * Comfortable with interacting with customers, speaking on a public address system, and using Amtrak computer systems The hourly range is $29.29 - $39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here. Requisition ID:165751 Posting Location(s):Indiana Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>
    $29.3-39.1 hourly 4d ago
  • Customer Service Representative

    JBL Resources 4.3company rating

    Agent job in Portage, MI

    About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company
    $30k-38k yearly est. 8d ago
  • Real Estate Sales Agent - Zillow Flex Partner

    Trueblood Real Estate

    Agent job in South Bend, IN

    Job Description Trueblood Real Estate Come Grow your Real Estate Career With Us. Areas Lowest Agent Cap Plans and No Tech and No Office Fees! Earn More. Pay Less. Stop Chasing Cold Leads. Trueblood Real Estate is actively hiring licensed agents who are ready to elevate their careers. We have officially LOWERED all agent cap plans and continue to operate with zero office fees and zero technology fees. In a shifting real estate market, who you partner with matters. We are a high-volume, technology-driven brokerage designed to help agents close more deals. As a premier Zillow Flex Partner, we provide the resources, leads, and support structure necessary to turn your real estate license into a six-figure career. Why Join Trueblood Real Estate? Lowered Caps No Junk Fees: We believe you should keep more of your hard-earned commission. We have lowered our cap plans and charge NO office fees, NO desk fees, and NO technology fees. Zillow Flex Partnership: Stop paying for leads that do not convert. We provide live connections to active buyers who are ready to tour homes immediately. Inside Sales Support: Our dedicated team of Inside Sales Agents (ISAs) works to scrub leads and set appointments directly on your calendar, allowing you to focus on showing homes and writing offers. Fast-Track Training: Whether you are newly licensed or an experienced pro, our mentorship and training programs are designed to get you into production immediately. Key Responsibilities: Manage a pipeline of active leads provided through our Zillow Flex partnership. Conduct buyer and seller consultations to identify client needs and match them with properties. Draft and negotiate purchase agreements and listing contracts. Host open houses and conduct property tours. Maintain consistent communication with clients and utilize our CRM to track sales activity. Requirements: Active Real Estate License (Required): Must hold a valid license in Indiana or Kentucky. Full-Time Commitment: Handling our high volume of leads requires full-time availability. Sales Mindset: A strong desire to grow your business and a willingness to adapt to new technologies. Professional Excellence: Strong communication skills and a commitment to providing a 5-star client experience. What We Offer: Earning Potential: $60,000 - $200,000+ per year (Commission Based with uncapped potential). Tools for Success: Access to industry-leading CRM, transaction management software, and marketing materials at no cost to you. Supportive Culture: A collaborative environment with accessible leadership and operations staff dedicated to your growth. Apply today to discuss how Trueblood Real Estate can help you achieve your production goals this year. Job Type: Full-time Pay: $60,000 - $200,000+ per year Benefits: Flexible schedule Professional development assistance Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental Pay Types: Bonus pay Commission pay
    $60k-200k yearly 8d ago
  • Real Estate Buyer's and Seller's Agent

    The Lora Reynolds Team Powered By Epique

    Agent job in South Bend, IN

    Job Description Join The Lora Reynolds Team, powered by Epique Realty (operating as The Flex Team in select markets) Are you prepared to take your real estate career to new heights? Become part of a dynamic team of professionals who are passionate about achieving success and fostering growth. Whether you're a seasoned agent or embarking on your real estate journey, we offer the tools and expertise to accelerate your career. Why Choose The Flex Team Powered by Epique: Efficiency-Driven Systems: We utilize top-tier systems and automation to enhance client experiences, allowing you to concentrate on revenue-generating activities. Proven Structure: Benefit from a streamlined process honed over years, ensuring ease and efficiency in every project. Unmatched Support: Our dedicated support staff and collaborative team of agents work together to deliver exceptional service and support. Are You the Perfect Fit for Our Team? Ambitious Self-Starter: We seek motivated individuals eager to build a rewarding career in real estate. Passionate Connector: If you love helping people and building relationships, this role is perfect for you. Collaborative Team Player: Thrive in a close-knit environment where your contributions directly impact our success. Your Role as a Real Estate Agent: Lead Follow-Up: Maximize sales opportunities with diligent follow-up. Client Relationship Building: Understand client needs to create more sales opportunities. Consultative Expertise: Guide clients to their dream homes with expert consultations. Showcase Properties: Host open houses to attract buyers and highlight our listings. Business Growth: Use your skills to attract new clients and expand our business. Local Market Knowledge: Provide insights on community and market conditions to address client inquiries. Qualifications: Sales Experience (Preferred): Previous sales experience is advantageous but not required. Tech-Savvy: Embrace technology to excel in the real estate industry. Communication Networking: Excel in communication, negotiation, and networking. Driven Motivated: Show self-motivation and a readiness to tackle challenges. Organized Time Management: Maintain organization and manage time effectively. Real Estate License (Mandatory) Job Locations: Indianapolis and surrounding metro areas San Diego, CA Destin, FL The Lora Reynolds Team, powered by Epique Realty, operating as The Flex Team in select markets is rapidly growing because we prioritize our agents' success. Led by the award-winning Lora Reynolds, our team is committed to mutual growth and success. Together, we achieve, laugh, and grow! Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year Benefits: Flexible schedule Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental Pay Types: Bonus pay Commission pay
    $48.2k-196.5k yearly 28d ago
  • Inlane Agent I

    Itr Concession Co LLC

    Agent job in Elkhart, IN

    Who we are: ITRCC is dedicated to delivering outstanding customer service that is built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting. Why we're different: ITRCC's efficiency relies on our team members; at the ITRCC you won't just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community, care for the wellbeing of our team members and understand the importance of work/life balance. Summary: Responsible for customer experience and ensure efficient flow of traffic through the use of roadside system. Overseeing seasonal employees on a daily basis to ensure policy and procedures are being followed. Relationships: • Directly reports to the Toll Operations Assistant Area Manager. • Works directly with other Toll Operations and other department staff within ITRCC. Responsibilities: • General: o Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC's safety culture, attends all safety training, and completes all compliance trainings as required by ITRCC. o Upholds ITRCC's core values: Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Assisting customers via remote console. o Interacting with customers professionally and efficiently. o Complete training and ensure learning management system compliance. o Submitting equipment issues/information into the Microsoft Teams channel. o Reads emails on daily basis. o Sending shift recaps to communication to oncoming staff about any issues/call-offs, etc. o Submitting Jira tickets for any issues. o Assisting seasonal employees with any information needed. o Keeping the assistant area manager informed on all seasonal employees. o General office housekeeping. o All other duties as assigned. • Level 2 (including level 1): o Train on-boarded toll supervisor agents and other supervisors o Identify and recommend and assist with the implementation of improvements to gain operations efficiencies and improve remote customer assistance. • Level 3 (including level 2): o Participate in the development or implementation of quality assurance measures to provide outstanding customer service and improve operations. o Review and update standard operating procedures or system testing and enhancements. o *Tier changes can happen if the employee meets the qualifications during the next review period. Qualifications: (required) • High school diploma/ GED • Must have proven organization skills • Communication skills in both written and verbal • Positive personality with the ability to remain courteous with the public and fellow employees • Prior experience with Microsoft Office (Excel, Outlook) Desirable Experience: • Level 1: 1-2 years of relevant work experience • Level 2: 3-5 years of relevant work experience • Level 3: 6+ years of relevant work experience • Past supervisor experience Working Conditions: • This position requires: ( Frequent est. 5 hrs per shift) Heavy sitting Heavy talking and hearing Light physical effort Heavy computer usage Working area is inside Heavy phone and radio usage Travel Time required may be up to 10%
    $31k-66k yearly est. Auto-Apply 14d ago
  • Real Estate Showing Agent

    Showami

    Agent job in South Bend, IN

    Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in South Bend and surrounding areas to assist with various real estate tasks. Requirements: You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the South Bend area. You must be able to show homes using an electronic lockbox Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown. You can apply for this job if you meet the above requirements. Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called "The Uber of Real Estate". We provide Showing Agents and Showing Assistants in Indiana. To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable) If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed. Respond to this job posting to get more information.
    $72k-102k yearly est. Auto-Apply 60d+ ago
  • Life Insurance Sales Position - Limited Openings

    Asurea Insurance Services 4.6company rating

    Agent job in Mishawaka, IN

    Organization Description Before you read further please DO NOT apply if you are NOT interested in the following Commission Sales Only Residual Income from Renewals Bonus Programs Scheduling Your Own Appointments From Clients Who Mailed In A Request To Be Called Working Your Own Schedule Following A Sales Process Designed To Make Closing Simple We specialize in Mortgage Protection Sales Insurance Based Product Job Details Full Time or Part Time Commission Only This is a position where you can start part time if needed and build your income until it matches what you are currently making full timethen make the transition Our new agents who follow our proven sales strategies and training working part time have earned an extra couple of thousand each month and full time four to eight thousand English speaking or Bi Lingual Responsibilities Offer clients solution they requested information about Requirements Required License we will help you get your license I earned 25000000 in my first year in the business and looking for others to join along on the ride Top compensation to start Great training upfront with no Micro managing Over a dozen top companies to sell for Great clientele base that is ready for purchase NO COLD CALLING We have clients calling in every day and mailing in a request for our products Must be motivated and must be able to control your own schedule No quotas you must have your own life insurance license and E&O coverage or be able to pass a state exam to obtain one If you are interested you will be expected to schedule a phone interview as soon as you apply and be on time for that appointment Once you apply you will receive an email and a text with instructions as to what we want you to do before you click on the link to schedule your phone interview We normally fill our positions within 48 hours of posting so if you feel this is for you please apply now I look forward to our call Schedulehttpscalendlycomjoin me at asurea Jamie Lester Regional Sales Manager No agents success earnings or production results should be viewed as typical average or expected Not all agents achieve the same or similar results and no particular results are guaranteed Your level of success will be determined by several factors including the amount of work you put in your ability to successfully follow and implement our training and sales system and engage with our lead system and the insurance needs of the customers in the geographic areas in which you choose to work
    $68k-80k yearly est. 60d+ ago
  • Account Service Representative, P&C

    Unison Risk Advisors

    Agent job in South Bend, IN

    JOIN THE GIBSON TEAM AND FIND YOUR EDGE! As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge. Our Core Values are lived in our business and our culture is fueled by them. Create a Great Experience Do the Right Thing Play for Each Other Pursue Growth Own Your Future The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed. In this role, you will contribute to the team by: · Providing quality service through completion of account-related tasks. · Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies. · Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier. · Assisting service team in processing questions related to policy and endorsement processing. · Ensuring accuracy of carrier documents · Conducting research within file documentation · Thoroughly documenting tasks and relevant interactions in our agency management system · Informing client service team of developments or roadblocks in completion of duties. · Performing other duties and special projects as assigned. · Acting as a backup to team personnel as needed. · Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience. · Maintaining confidential information. You might be a great fit for this role if you: · Love marking tasks off a to-do list · Excel at prioritizing competing demands and proactively managing your workload · Are driven to meet deadlines · Have a knack for thorough documentation · Enjoy working in a fast-paced, team environment · Enjoy working "behind the scenes" to support the client service team · Exhibit patience, determination, and persistence in troubleshooting client issues Required: · High school diploma or equivalent · Current Property & Casualty license, or the ability to attain within the first 60 days of employment · 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred About Gibson: We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge. Here are some noteworthy facts about Gibson: Founded in 1933 Majority Employee-Owned Business Insurance Top 100 U.S. Broker Designated as one of the Best Places to Work Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT A member of the Unison Risk Advisors platform of companies Comprehensive benefit offering available to chose from
    $28k-35k yearly est. 12d ago
  • Agent Code: MWW

    Evans Network of Companies

    Agent job in Saint Joseph, MI

    K2L Freight LLC, is an Independent Freight Agent of West Motor Freight, a member of the Evans Network of Companies. We are seeking qualified Class A Regional OTR Owner Operators for a Dedicated Drop & Hook Account. We run Midwest Lanes ONLY . Partnering with West Motor Freight allows you to earn a competitive living and get home for weekends. Dedicated Drop & Hook Dry Van - No Touch Freight * Average Weekly Gross: $5,500 - $ 6,600 * This is a Dedicated Drop & Hook freight opportunity hauling dedicated loads out of Michigan * Runs are M-F; home every weekend with optional Sunday work available * West Michigan Owner Operators are able to get by the house throughout the week! * We run Midwest lanes only (day runs) * No East Coast - No Mountains. * Additional Pay: $1,000 Referral Bonus Owner Operator Benefits! * NO COST Cargo & Liability Insurance * Plate Program, IFTA, & Tractor Insurance All Available Through Us With No Money Down! * HUGE Fuel & Tire Discounts, EFS Fuel Cards * Best Pass Available * Accurate Weekly Pay, Direct Deposit * Clean Roadside Inspection Bonus/Payouts! What We Offer: * An Easy Onboarding Process at NO COST to You * Online Orientation with No Traveling Required! * All Documentation Sent Directly to Your Home * Excellent Revenue Earning Potential Qualification Criteria * 1 Year of Verifiable Class A Driving Experience in the Previous 3 Years * Satisfactory Driving Record (Good PSP & MVR Reports) * Tractor Must Be a 2000 or Newer * Required to Run Under West's Authority Call Mike for More Info @ ************ Click Here to Apply Now! 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    $29k-61k yearly est. 6d ago
  • Business Development and Acquisition Agent

    Auto Park Chrysler Dodge Jeep Ram

    Agent job in Plymouth, IN

    The AutoPark Automotive Group is a group of 6 dealerships including 3 New Ford, 1 Chrysler Dodge Jeep Ram, and 2 pre-owned stores. Locations include Sturgis MI, Kendallville IN, Plymouth IN, Laporte IN, and Bremen IN. We specialize in purchasing used vehicles directly from the public, working with platforms like Kelley Blue Book Instant Cash Offer (KBB ICO), CarGurus Autotrader, cars.com and internal leads to source high-demand inventory for our stores. We are looking for a motivated team member who wants to grow within the dealership network. Position Summary This role focuses on acquiring vehicles, scheduling in-person appraisals, and guiding customers through the sell-your-car process. You are the first point of contact for customers who submit their vehicle information online through KBB and similar platforms. This is not a cold calling position. All leads are inbound or warm from live selling-intent customers. Key Responsibilities Communicate professionally with customers via phone, text, and email Follow up on KBB and Sell-My-Car leads to schedule appraisal appointments Review vehicle details, mileage, condition, and history reports Build rapport and trust with customers throughout the selling process Work closely with Buying Center and Used Car Management to finalize offers Maintain accurate notes, lead status, and follow-ups in CRM Meet daily appointment and show goals Qualifications Previous BDC, sales, call center, customer service, or dealership experience preferred Strong communication and relationship-building skills Ability to multitask, stay organized, and follow a set call process Professional and positive attitude Comfortable working in a fast-paced environment Schedule Full-time Monday through Friday (Day off during the week) Saturday Compensation Hourly pay based on experience Performance bonuses Benefits Health, dental, and vision insurance options 401(k) Paid training
    $47k-83k yearly est. Auto-Apply 46d ago
  • Repossession Agent REPO MAN

    Alcar Recovery, LLC

    Agent job in Schoolcraft, MI

    Job DescriptionSalary: FULL TIME REPO MAN WANTED! We use RDN, RCM, Clearplan & DRN The Repossession Field Agent's job involves communicating with internal staff, external team members and consumers delinquent on a payment agreement. You will be investigating and tracking the known locations of cars out for repossession, securing them, and towing the vehicles to the closest company storage facility. Once towed, you will be responsible for appropriate, timely and accurate documentation. No Cold Calling-ALL accounts provided byestablishedbusiness. Alcar Recovery is one of the most respected, rapidly expanding repossession firms in the country. We are seeking both fulltimeexperienced field agents and those eager to learn and committed to a new profession. We haveindustryleadingtechnology and top of the line recovery trucks that will help you excel at your job. We do things the right way and we hire the right people that can deliver results. Are you looking for an opportunity to: Be an integral part of a growing organization? Be handsomely rewarded for your strong and flexible work ethic? Work independently without supervision? The field agent requires a positive attitude and a high aptitude forproblem solving. You will be the face of our company to the public and who will recover the collateral and assets for our clients. It requires very good people skills and the ability to communicate on all levels with all types of persons. Every person you meet needs to be treated with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit. If you are at least 24 or older with clean driving record and background; if you want to work a flexible schedule including weekends, then you should get in touch with us. We are an Equal Employment Opportunity Employer. EDUCATIONAL REQUIREMENTS and WORK EXPERIENCE High School Diploma or equivalent required Proven ability and experience working in an outside environment without direct supervision Previous law enforcement or military a plus Either possess or can acquire a DOT physical card and Class D commercial drivers license Basic mechanical ability Previous experience working as a tow truckoperation, or in the repo industry, as a flatbed operator, self-loader or tow dolly, Industry certification a plus ORGANIZATIONAL SKILLS AND KNOWLEDGE Basic computer skills including internet and email, own a smartphone with service You must have a clean driving record, pass a background and drug test Clean, presentable appearance, reliable, strong work ethic and loyal Able to read, write and speak English withreasonablecapability to be able to communicate with customers, employees, and vendors Meet the attendance schedule and repossession goals as agreed to with your supervisor Innovative, creative and seeks challenges while exercising analytical skills with determination Ability to handle stress and multiple priorities with a level head and limited emotion Flexible and self-confident with exceptional interpersonal skills Effective command skills, competent management and organizational and conflict resolution skills
    $29k-62k yearly est. 26d ago
  • Insurance Agent - Valparaiso, IN

    Country Financial 4.4company rating

    Agent job in Valparaiso, IN

    We're looking for ambitious, entrepreneurial professionals who want to own their business and help clients prepare for life's planned and unexpected moments with the right insurance products. COUNTRY Financial Insurance Agents have the opportunity and the autonomy to build a rewarding, financially stable career while enriching lives in the communities we serve. The Career Our insurance agents take a consultative approach to grow business with existing and prospective clients. As independent contractors, they are in business for themselves but not by themselves, and they: Diversify their income through our portfolio of property and casualty, life and health lines. Have the flexibility to manage their schedules to balance their careers and personal interests. Educate clients and prospects about our products and services. Collaborate with COUNTRY Trust Bank Financial Advisors to inform clients of our financial products and services. Establish an office and build a staff. We Offer COUNTRY Financial Insurance Agents have uncapped earning potential and: Opportunities to earn performance-based global trips and financial rewards. Access to continued learning and marketing resources. Affiliation with our 100-year-old brand heritage and family-focused culture that values authenticity and integrity. There is no buy-in required. Qualifications Successful COUNTRY Financial Insurance Agents are: Entrepreneurial, motivated, and goal driven. A strong communicator with excellent business acumen. Committed to linking your efforts with tangible rewards. Passionate about making positive impacts in their communities. Required Licenses* Property/Casualty State Insurance License* Life/Health State Insurance License* Preferred Experience Bachelor's Degree 2+ years of experience in the insurance and or financial services industry 5+ years of business ownership or managerial experience About Us COUNTRY Financial is the trade name for a collective of affiliated insurance and financial services companies. This means we have an extended family of support and a large backing. Since 1925, COUNTRY Financial has been dedicated to helping others plan for their future while also protecting what matters most to them. What started long ago as a simple commitment on Midwest farmlands has expanded to become a FORTUNE 1000 insurance and financial services organization proudly serving 19 states. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products. And our consistent AM Best A+ rating means we have the financial strength to keep the promises we make to our clients. *These licenses are not required to apply; however, the candidate's ability to obtain these licenses is essential when a contract decision is made. COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company , COUNTRY Mutual Insurance Company , and their respective subsidiaries, located in Bloomington, Illinois. Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank . The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.
    $47k-81k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(05161) - 437 John Sims Pkwy

    Dev 4.2company rating

    Agent job in Valparaiso, IN

    auburn-washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-34k yearly est. 60d+ ago
  • Referral Rep (BMG)

    Beacon Health System 4.7company rating

    Agent job in South Bend, IN

    Reports to the Manager/Director and works under the direction of the Office Supervisor. Under general supervision and according to established policies and procedures. Responsibilities include Receptionist duties as well as scheduling specialty and/or diagnostic procedures, knowledge of ICD-10, CPT and online Authorizations. Assists in coordinating health care services to a large outpatient client population. Verifies insurance eligibility when appropriate for the physician office and/or member. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs routine reception and clerical duties in accordance with established policies and procedures by: * Receiving and greeting patients and visitors and checking in patients for their appointments. * Receiving telephone calls, taking and relaying messages accurately. * Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc. * Maintaining patient files, charts, and records. * Maintaining good rapport and cooperative working relationship with all members of the medical offices, other medical offices, hospital services, and community agencies. * Maintaining technological competencies, organization, and neatness in the work area. * Completing all mandatory in-services in required time frame. * Assisting co-workers as needed. * Acting as liaison between provider offices, physicians, health plans and other department to ensure high quality customer service are being delivered. Performs Referral duties in accordance with established policies and procedures by: * Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals. * Resolving re-certification, registration and case-related concerns prior to a patient's appointment * Gathering pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. * * Providing support to clinical staff in order to facilitate the administrative components of clinical referrals for various services. * Acting as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources. * Verifying insurance coverage and obtains authorizations if needed from insurance coverage. * Entering referrals and documents communications, actions, and other data in an information system * Evaluating current processes for enhancement and make necessary recommendations. Patient care duties, as directed by the physician or nurse, by: * Interpreting physician's instructions to patients and providing instruction to patients. * May schedule imaging and diagnostic procedures. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department. * Attending required meetings and participating in committees as requested. * Enhancing professional growth and development through in-service meetings and educational programs as approved. * Completing other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated are normally acquired through the successful completion of a high school diploma or equivalent; Previous medical office experience, ICD-10, CPT, online insurance eligibility/authorizations, and specialty/diagnostic referral experience preferred. Knowledge & Skills * Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts. * Knowledgeable in ICD-10, CPT, online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals. * Knowledge of Allscripts, Cerner, referral database, excel, word, outlook, and net learning. * Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information. * Demonstrates analytical skills necessary to solve patient problems and interpret data. * Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care. * Must be tactful in handling patient problems often of a highly personal and confidential nature. * Must be able to maintain professionalism during frustrating interpersonal situations. Working Conditions * Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needed. * May need to travel to other Beacon locations. * Understands and strives for providing excellent customer service. * Ability to adjust communication skills to the level of the patient. * Works under direct supervision, but requires independent critical thinking skills and extensive problem solving skills. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.
    $32k-40k yearly est. 2d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Portage, MI

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1014406BR Location Number 000413 Kalamazoo MI Store Address 6900 S Westnedge Ave$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 1d ago
  • Insurance Agent - Valparaiso, IN

    Horace Mann 4.5company rating

    Agent job in Valparaiso, IN

    Join Horace Mann and Unlock Your Financial Potential Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future. If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Agent. With Horace Mann's expertise and your ambition, together, we can help you unlock your full potential. What We Offer: Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package Earning incentives tied to your activity and success during the first 48 months Quarterly production incentives for the first 48 months, rewarding consistent performance Dedicated Premier Service Representative to handle client service work, allowing you to focus on building your business Exclusive niche market designed to increase your opportunities for success Cutting-edge technology and ongoing training to support and grow your operations A comprehensive multiline product portfolio to meet a variety of client needs Market and relationship-building programs to help you establish and grow your network Your Path to Success: Several factors will contribute to your success in this role, including: A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security. A focus on achieving market access and building strong relationships The ability to confidently present products to both groups and individuals Active engagement in networking, community, and industry events A dedication to investing time and resources to ensure the long-term success of your business What We're Looking For: Strong interpersonal and business management skills to build and manage your agency 2-5 years of experience in the insurance and financial services industry (preferred) Resident State General Lines Insurance Licenses: Life and Health Insurance License Property and Casualty Insurance License Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region) #LI-SJ1 #VIZI#
    $43k-68k yearly est. Auto-Apply 5d ago
  • Front Desk Agent ("Agente de Recepcion")

    Azul Hospitality 3.9company rating

    Agent job in South Bend, IN

    Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
    $25k-30k yearly est. 9d ago
  • Appointment Setter

    Bath Concepts Independent Dealers

    Agent job in Valparaiso, IN

    Job Description Brand Ambassador/Appointment Setter NWIBaths.com is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We are seeking Brand Ambassadors for our Merrillville, Indiana markets and surrounding areas to join our winning team. Customer service experience is a plus, as you will be interacting with event attendees, discussing our product, and securing sales leads for our team. Hourly pay + volume bonuses based on quality appointments. Flexible schedule, and opportunities for extra hours. $15 - $27+ through uncapped bonuses on top of hourly pay. Room for advancement. Essential Duties Staff booth at shows and events; attracting potential customers Set appointments for our sales department, and generate leads Promote product and provide basic product overviews to attendees Professionally and accurately represent NWIBaths.com Specific Responsibilities of the Job Maintain a professional appearance throughout event Ensure cleanliness and organization of booth Engage with passers-by to draw them into the booth Explain basic product features and benefits Secure entry forms or book in home sales appointments Collect daily leads and provide to Event Coordinator Knowledge & Skill Strong communications skills Positive, outgoing personality Ability to work in a fast-paced environment Adaptability to stay engaged and resilient Physical Demands & Requirements Travel to booked shows/events (must have reliable transportation) Ability to stand for long periods of time Ability to lift 30 pounds Available to work weekends Powered by JazzHR 1EBSC4w1J2
    $15-27 hourly 4d ago

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How much does an agent earn in South Bend, IN?

The average agent in South Bend, IN earns between $22,000 and $92,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average agent salary in South Bend, IN

$45,000
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