Customer Service Representative
Agent job in Farmingdale, NY
Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
COMPANY DESCRIPTION:
Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY.
RESPONIBILITIES:
Communicate with clients, insureds, claimants and providers via phone and email
Provide knowledgeable answers to questions about claims status and processes
Work with internal departments to meet clients needs
Data entry in various platforms, including claims intake, claims processing, preparing files for audits
Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB
Perform DMV, Locate, Asset and Police Report searches
Faxing and copying, as needed
QUALIFICATIONS:
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Working knowledge of Microsoft Office Suite and other office equipment
Associate's degree or equivalent experience preferred
Ability to learn new systems and adapt
Clerical skills including data entry, record keeping, and confidentiality
Highly organized, detail-oriented, able to multitask effectively, and work independently
Experience working in an insurance or related business would be beneficial but is not required.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY)
BENEFITS:
• Training/Development and Growth opportunities
• 401(k) with company match
• Comprehensive health plans
• Strong work/family and employee assistance programs
• Flexible work hours
• Comprehensive health plans including dental and vision coverage
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off / company holidays
• Referral program
Starting pay for this position: $25.00 per hour
Customer Service Representative
Agent job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Customer Service Representative
Agent job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
Customer Service Representative
Agent job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Part-Time Customer Service Representative
Agent job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Online Customer Service Representative
Agent job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Real Estate Agent -- Flexible Work Schedule
Agent job in Brookfield, CT
A Real Estate Agent is an integral part of a real estate transaction. They represent their clients by getting to know their preferences, representing them during negotiations, and helping them every step of the way in completing a real estate sale. The real estate market is an exciting industry that is always changing, and we are searching for creative, dynamic real estate agents who are eager to apply their creativity to the buying and selling of homes.
The ideal candidate for the Real Estate Agent position is a fast learner who wants to develop creative ideas to help clients buy or sell their home. Ideally, you have experience in sales, marketing or customer service and thrive in fast-paced environments. There is a great deal of independence in real estate, so if you are self-motivated and enjoy a flexible work schedule, this Real Estate Agent position could be a great fit for you.
Real Estate Agents are compensated whenever they make a transaction. Whenever you close a sale, you earn a competitive portion of the revenue. The more transactions you make, the more income you earn. It is not uncommon for Real Estate Agents to earn more than $100,000 each year, although it can take a couple of years to hit that mark as you establish a portfolio of clients.
Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details.
Job Responsibilities
As a Real Estate Agent, you will...
* Advise clients on how to price their home and get it ready for sale
* Keep informed on the local real estate market and keep track of comparable home sales within your clients' communities
* Organize home tours and open houses
* Market your real estate agent services to the local community
* Advocate for clients during sales negotiations and when creating home transaction contracts
* Craft creative marketing strategies to help clients sell their home
* Follow up with clients after their transaction
* Network and pursue referrals and nurture a roster of clients
As a broker, we will...
* Coach you through the licensing process for becoming a real estate agent
* Provide you with training and support for best practices within our local real estate market so you can thrive in the real estate market
* Offer you a flexible schedule so you can have a healthy work/life balance
* Give you a competitive commission rate to offer you financial security
About Berkshire Hathaway HomeServices NE Properties
Berkshire Hathaway HomeServices New England and Westchester Properties is a leading real estate brokerage firm with over 1,500 real estate agents in Connecticut, Rhode Island, and Westchester County. We are the premiere real estate firm in the Northeast. Whether residential, commercial, corporate relocation, equestrian or waterfront living, our company and agents are local market experts committed to providing exceptional service to our clients.
Working Here
At Berkshire Hathaway HomeServices New England, New York and Westchester Properties, we are passionate about what we do and strive to be the best real estate service provider in the Northeast. It is our commitment to offer the best support, tools, programs and technology to our Sales Executives, enabling you to provide outstanding service to your clients and build your business. Our core values, service philosophy, innovative technology and most importantly, our people, are what make us the leader in the areas we serve.
Our Equal Opportunity Promise
We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.
Industry
Real Estate Qualities
Agent in Charge
Agent job in Naugatuck, CT
The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM.
This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
This is a full time position at $18 per hour in our Naugatuck Zen Leaf location.
Essential Duties and Responsibilities
* Possess a positive attitude while greeting customers and patients.
* Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership.
* Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale.
* Be an advocate of cannabis customer care.
* Open and close store as directed by the AGM or GM.
* Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
* Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork.
* Support Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring.
* Confirm online orders are completed and accurate prior to pick-up
* Assist Cannabis Advisors with any product or POS System questions.
* Build rapport with regular patients/customers to promote repeat business.
* Work well with others in a fast-paced, dynamic retail environment.
* Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM.
* Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
* Be open to continued, on-going cannabis education and training.
* Provide support to managers and other Cannabis Advisors as needed.
* Maintain a clean, organize, and sanitize workstation/store front.
* Ensure accuracy of online orders before pick-up.
* Understand and apply detailed compliance regulations as required by local and state laws.
* Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available.
* Other duties as assigned.
Minimum Qualifications
* 2+ years of retail or hospitality experience.
* Must be at least 21 years of age.
* Desire to learn about cannabinoids, terpenes and product application/consumption methods.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
* Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
Real Estate Sales Agent - New or Experienced - Coldwell Banker
Agent job in Brentwood, NY
Searching for Real Estate Agents - New or Experienced!
We are looking to bring on enthusiastic, motivated individuals to join the Coldwell Banker family.
Applicants without a real estate license are invited to apply. You need a license to become a real estate agent before being considered for the position. If you are unlicensed or in the process, once your application is received, you will be contacted by our partnered real estate school* with information on how to obtain your real estate license.
About Coldwell Banker: Founded in 1906, Coldwell Banker is recognized nationally and internationally for the quality and innovation with which it approaches the real estate needs of clients across 3,000 offices in 49 countries and territories.
Learn more about our history here: ************************************
What to Expect as a Coldwell Banker Agent: As a member of the team, we will provide you with a comprehensive training program and an impressive range of technology tools designed to get you up and running quickly. You will receive the best marketing platform the industry has to offer for promoting your client's listings. Our mentors will provide hands-on training pertaining to business strategies and provide support through your initial transactions.
Working as a real estate agent is not just a career, it is a lifestyle choice. You can become your own boss, earn an income without limitation and enjoy the flexibility of your own schedule.
Responsibilities
Represent home sellers and home buyers in real estate transactions
Coordinate with third party entities
Communicate with leads through in-person meetings, phone calls, digital media, open houses and more
Foster client relationships
Negotiate purchase agreements, manage client issues
Perform strategic prospecting methods to find new clients who are interested in selling or buying real estate
Qualifications
Active real estate license
Motivation and willingness to learn and excel in their field
Strong communication skills
Thrives in a professional atmosphere
Entrepreneurial mindset with an appetite for learning new skills
Optimistic, hardworking, detail-oriented
Comfortable using technology
Compensation
Real estate agents are independent contractors, not provided a salary or hourly wage. This means your income potential has no limit. Full-time real estate agents at Coldwell Banker can make $100,000+ in their first 1-2 years.
Whether you are a licensed agent or you are seeking to earn your real estate license, your application is welcome! Apply today!
Auto-ApplyCustomer Service Reps
Agent job in Glen Cove, NY
105 Glen St., Glen Cove, NY 11542
APPOINTMENT SETTER / SALES SUPPORT Business Development Representative
$50,000 - $65,000 a Year!
Great Benefits & Work / Life Balance!
Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!
On-Site, Full-Time Position
North Coast Subaru is busier than ever and seeking to add outgoing and friendly BDC Representatives to work in our Dealership's Business Development Center to answer potential customer's questions about vehicle prices, availability, etc., and to schedule appointments, for them to meet with our dealership's sales team.
Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers. You do not have to close any sales!
North Coast Subaru is a proud member of the family-owned Don Lia Auto Group! We value our employees and invest in their success! Apply online today!
We offer:
$50,000 - $65,000 a year
Hourly + Commission & Bonuses!
Hourly PLUS Commission!
Bonus Incentives!
Paid Training
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Paid Vacation & Sick Time
Employee Discounts on Products & Services & Vehicle Purchase Plans
Clearly Defined Career Path for Advancement
Responsibilities - BDC Sales Representative:
ONSITE POSITION
Attend product and sales training
Answer internet and telephone inquiries from potential customers primarily seeking information about vehicle availability and pricing
Your primary goal is to schedule several appointments per day for potential customers to visit our dealership so we can sell them a vehicle
Be enthusiastic and create excitement about our products
Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals
Qualifications - BDC Sales Representative:
Automotive BDC or Sales experience is a plus!
Customer service, and telephone/call center experience is a plus
Must be comfortable speaking on the phone and handling high call volume
An energetic and outgoing 'people person' who is motivated to succeed
Energetic and thrives in a fast-paced team environment
High school diploma or equivalent
Valid driver's license
Good customer service, communication, and computer skills
Please upload your resume. Completing the online assessment will grant you priority consideration!
Applicants must pass pre-employment screening
We are a Drug-free Workplace
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
RequiredPreferredJob Industries
Customer Service
Reservations / PBX Agent
Agent job in New Haven, CT
The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations.
Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations.
Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures.
Coordinate with sales department and manage all communication for group bookings.
Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times.
Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them.
Assist in booking and blocking all rooms according to required standards.
Manage and monitor all special reservations, promotions and group rates.
Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis.
Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems.
Maintain knowledge on all room types, availability and rates.
Maintains room inventory of vacancies, reservations, and assignments.
Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Ensure total awareness of in-house VIP's.
Maintain a safe and clean work environment.
Fundamentals
Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 1 year within a customer-facing role.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.
About Us
The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyCross Trained Agent
Agent job in Ronkonkoma, NY
SUMMARY: Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station. PRIMARY RESPONSIBILITIES:
Check in passengers and baggage using Cape Air's passenger service system
Make passenger reservations and rebook flights
Make boarding announcements
Provide extra assistance to passengers with special needs
Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station
Share information with pilots/ramp/operations using radio communications
Organize ticket and cash reports
Handle delayed or missing baggage and process claims
Assure compliance with FAA and airport security procedures
Meet and marshal aircraft
Fueling Cape Air aircraft, if applicable to station operations
Load and unload passengers and their baggage
Escort passengers out to the aircraft
Additional duties as assigned
QUALIFICATIONS:
Airline work experience preferred
Airline reservation system experience preferred
Must be at least 18 years old
Must hold a high school diploma or equivalent
If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver's license valid in that location
Must be able to lift up to 70 lbs.
Basic computer skills required
Excellent communication and excellent customer service skills required
Ability to interact effectively with others
Ability to work independently and adapt to changing work priorities
Ability to communicate effectively, orally and in writing
Flexibility of schedule is a must
This position will often require working nights, weekends and holidays
Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
Auto-ApplyVerizon Sales Agent
Agent job in Huntington, NY
Step into a career where communication meets strategy. As a Verizon Sales Agent, you'll be part of a high-performing team delivering tailored solutions to customers. This role is perfect for driven professionals seeking meaningful growth in a fast-paced, client-focused environment. With industry-leading tools and mentoring at your fingertips, you'll build lasting customer relationships and drive measurable impact from day one.
Powering Growth Through Smart Strategy
Silverline Visionary is a performance-driven sales and business development firm dedicated to advancing Verizon's reach through customer-focused campaigns. Our team specializes in crafting seamless direct outreach strategies that translate to real results. With precision, professionalism, and a people-first mindset, we deliver targeted solutions that strengthen customer relationships and maximize brand impact.
As A Verizon Sales Agent, You'll Be Working On The Following:
Identify and pursue new sales opportunities with residential customers through direct interactions in the community
Present and demonstrate Verizon products and services, showcasing their value through productive sales presentations
Utilize your negotiating and upselling skills during the sales process with customers
Develop and maintain strong relationships with a diverse client base
Tailor communication and sales strategies to meet individual customer needs
Collaborate with the Verizon Sales Agent team to achieve sales targets and objectives
Utilize industry-leading tools and resources to enhance sales performance
Participate in ongoing training and professional development
Provide exceptional customer service and support throughout the sales cycle
Contribute to a positive and results-driven team environment
To Qualify As A Verizon Sales Agent, You Must Have:
High school diploma or equivalent (required)
Bachelor's degree in Marketing, Communications, or a related field (preferred)
Previous experience in sales, customer service, or client-facing roles
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfortable in a commission-based sales environment
Ability to handle rejection gracefully
Step into a role where winners thrive-earn uncapped commissions in this performance-first position. Compensation packages are based solely on earned commissions, with average pay based on current role averages.
Auto-ApplyCall Center Agent - Bilingual
Agent job in Stamford, CT
Job Details Entry Stamford, CT Hybrid Full Time High School or Equivalent $19.85 - $24.80 Hourly None Day Customer ServiceDescription
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.
Manage calls from patients requiring medical care and provide / gather information needed.
Take electronic messages and convey information to respective medical care providers.
Screen and transfer calls to the appropriate person/department.
Assign pending documents into a patient's chart within the EMR system.
Other duties as assigned by managers and leads.
Qualifications
Who you are:
Qualifications:
High school Diploma or equivalent.
One year of medical experience. Health care receptionist or call center experience preferred.
HIPAA and other Insurance regulations, policies, and procedures.
Medical office procedures, policies, practices and medical terminology.
Electronic medical systems are a plus, including Athena/Centricity, Medi-Tech and the like.
Strong communication skills, verbal and written.
Extensive customer service experience.
Computer skills, being proficient with Windows based software.
Strong problem-solving skills.
Ability to represent our organization in a professional manner.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
Geek Squad Agent (Retail Store)
Agent job in Riverhead, NY
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011135BR
Location Number 000809 Riverhead NY Store
Address 1440 Old Country Rd Ste 100$16.5 - $20.57 /hr
Pay Range $16.5 - $20.57 /hr
SERVICE DEPARTMENT CALL CENTER AGENT
Agent job in New Haven, CT
Job DescriptionDescription:
An Automotive Service BDC (Business Development Center) job involves handling inbound and outbound calls, emails, and text messages to schedule service appointments, follow up on leads, and maintain customer relationships for the service department. Key responsibilities include scheduling appointments, confirming appointments, calling no-shows, generating customer satisfaction calls, managing leads in a database, and responding to online inquiries. A successful candidate requires strong customer service, communication, organizational, and computer skills, as well as a professional and personable demeanor.
Key Responsibilities:
Appointment Setting: Utilize phone, text, and email to schedule service appointments for customers.
Follow-Up: Conduct follow-up calls to confirm appointments, check on service satisfaction (CSI calls), and reschedule no-shows.
Lead Management: Respond to internet leads, manage customer information in the BDC tracker or database, and provide ongoing communication.
Marketing Initiatives: Contact customers based on dealership marketing campaigns and promotions.
Customer Service: Maintain a positive attitude, provide excellent customer experience, and direct customers to appropriate service personnel.
Requirements:
Communication: Strong verbal and written communication skills, including active listening and persuasion.
Technical Proficiency: Proficient with Microsoft Office, the internet, and dealership CRM software.
Customer Service: A strong focus on customer satisfaction and enthusiasm for providing excellent service.
Organization: Excellent organizational and follow-up skills to manage heavy call volume and customer data.
Professionalism: A professional and personable demeanor, with the ability to handle both positive and negative interactions
Out reach Specialist/Cold caller
Agent job in Hicksville, NY
Job DescriptionWe are looking for a ENTHUSIASTIC, motivated and confident cold caller to follow up on leads and potential wireless customers!!!!! Gather basic customer information Follow a simple script Set appointments Reliable, Professional and clear speaking voice
Wellness Representative
Agent job in Stamford, CT
Hyper Wellness Representative
Restore Hyper Wellness
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing! Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
Benefits of Joining Restore
A competitive salary between $17/hr-$20/hr including monthly bonuses
Complimentary and discounted access to Restores innovative wellness services
Vacation time
The knowledge that youre making a positive impact on peoples lives every day
Career advancement opportunities
Key Roles of a Restore Hyper Wellness Representative
Sell memberships and packages in alignment with clients wellness goals Provide tours to new clients and educate on service pairings
Assist clients over the phone and in person with questions about scheduling and memberships
Ensure clients are completing waivers prior to running them through services
Maintain a safe, clean and secure environment for all guests and employees
Use multiple web-based platforms to communicate with leads and clients for booking Understand product and service pairings, including contraindications
Act as first line of customer service around questions and concerns with clients
Performing opening and closing procedures including using checklists and sales dashboards
Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle Qualities You Need to Succeed as a Restore Hyper Wellness Representative
Youre passionate about health and wellness
You have at least one year of customer service experience in a retail environment
Available evenings and weekends
Tech saavy and able to manage multiple web platforms throughout the day
Communication and collaboration are some of your strong suits
Now, a Little About Us
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
Compensation details: 17-20 Hourly Wage
PI1fc008a442e7-31181-35439792
Commissary Inventory Agent
Agent job in Harrison, NY
The Commissary Inventory Agent is responsible for maintaining accurate records of inventory levels, ensuring stock is organized, and assisting in inventory control processes. This role involves tracking incoming and outgoing stock, conducting regular inventory counts, and addressing discrepancies.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE
High School diploma/G.E.D. or equivalent.
Previous airline experience preferred.
Must be 18 years of age or older.
Must have a reliable telephone number for contact.
Must have reliable transportation
PERSONAL AND PHYSICAL REQUIREMENTS:
Treat all information as confidential.
Possess the tact to deal with all levels of situations, client representatives, employees and the public.Must be able to lift up to 75lbs.
Must be comfortable working in different temperature controlled environment
Must be able to read, write, understand and carry out instructions in English.
Must be able to sit, stand, lift and/or bend throughout the shift.
Must pass pre-employment and random drug tests.
Must meet necessary requirements to obtain a security sensitive identification badge.
PERFORMANCE RESPONSIBILITIES:
Must be familiar with all Government/Airport/Client and Company regulations.
Deals courteously and communicate effectively with fellow employees.
Participate in the Company's Safety Managment System (SMS).
Utilize appropriate communications channels and maintain records, reports and files as required.Must be in proper uniform or business attire as directed by company officials.
Adhere to company policies andprocedures and participate in achievement of company objectives.
Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
Monitor and record inventory levels to prevent shortages or overstocking.
Conduct routine inventory audits and reconcile discrepancies.
Assist with receiving, inspecting, and storing incoming stock.
Prepare reports and update inventory databases as needed.
Perform other duties as requested.
Agent in Charge
Agent job in Meriden, CT
The Agent in-Charge is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and direction to dispensary staff at the direction of the AGM.
This role is expected to spend 30% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
This is a full time position at $18 per hour in our Meridan Zen Leaf location.
Essential Duties and Responsibilities
* Possess a positive attitude while greeting customers and patients.
* Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership.
* Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale.
* Be an advocate of cannabis customer care.
* Open and close store as directed by the AGM or GM.
* Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
* Verify all product received is properly tagged in accordance with state & local regulations and is accompanied by all necessary paperwork.
* Support Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring.
* Confirm online orders are completed and accurate prior to pick-up
* Assist Cannabis Advisors with any product or POS System questions.
* Build rapport with regular patients/customers to promote repeat business.
* Work well with others in a fast-paced, dynamic retail environment.
* Accurately handle cash transactions, including bank drops and daily payouts as directed by GM or AGM.
* Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
* Be open to continued, on-going cannabis education and training.
* Provide support to managers and other Cannabis Advisors as needed.
* Maintain a clean, organize, and sanitize workstation/store front.
* Ensure accuracy of online orders before pick-up.
* Understand and apply detailed compliance regulations as required by local and state laws.
* Complete transactions at the POS and ensure the state monitored inventory system accurately updates the amount of product available.
* Other duties as assigned.
Minimum Qualifications
* 2+ years of retail or hospitality experience.
* Must be at least 21 years of age.
* Desire to learn about cannabinoids, terpenes and product application/consumption methods.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
* Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 35 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.