Customer Service Representative- Remote
Agent Job 39 miles from Surprise
What's Under the Hood DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims.
That's Nice, But What's the Job?
Job Description Summary
In short, the SilverRock Customer Service Representative is responsible for inbound and outbound phone calls where you'll be educating and answering questions regarding the customer's warranty.
In long, at SilverRock, we set out to simplify the overly complex and frustrating world of automotive warranties. We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service. We believe that this is achieved by hiring masters of customer service that have high emotional intelligence to navigate customer interactions and know how to effectively manage customer conflict while in a fast-paced call center environment.
So, What Kind of Folks Are We Looking for?
Passionate and goal-oriented. We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals.
Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences.
Agile in a fast-paced environment. We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must.
Plays well with others. You will be working in a high-functioning team environment. We work together and we win together.
Works well in a time crunch. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates.
Fantastic problem solver! Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution.
Positive emotional resilience. This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude.
The Specifics.
High School diploma required; Associate or Bachelor's degree is preferred
3+ years of experience working in a customer service role with conflict resolution.
Since we talk about cars all day long, experience in the automotive industry is a huge plus! Exposure to vehicle repair shop procedures and practices, including labor guides and part pricing is preferred.
So What About the Perks? Perks matter
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive pay across the organization, because, well... money matters!
Work From Home. Feel free to rock those yoga pants while still being camera ready, just make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
No Digital Nomads. We'll need you to work from your home address that will be in one of the states where we are licensed to do business.
Consistent Work Schedule. You'll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed.
If You're in Town. For those employees in AZ and TX, we have in-office and hybrid arrangements available. We may even ask to see to see you in-person occasionally.
Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Customer Service Representative
Agent Job 14 miles from Surprise
The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and to meet the daily needs of the customer. As the CSR, you will represent the IEWC brand and value proposition, and become the “face to the customer” in their daily activities.
Responsibilities
Manage customer orders timely and to the highest level of accuracy by: Reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP & Rubicon.
Respond to all customer inquiries with sense of urgency and first contact resolution.
Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
Administer customer order changes, expedites, tracking and cancellations.
Assist in updating customer and material information promptly in SAP or Rubicon.
Administer sample requests from customers and Sales team.
Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
Work independently with minimal supervision in a fast paced environment.
Contribute to process efficiency and customer experience continuous improvement efforts.
Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
Work in SAP, Rubicon, Microsoft Word, and Excel.
Partner with the appropriate Sales person to service the customer on any changes in the Customer Master file.
Qualifications
Associates degree or 2-3 years of customer service or equivalent job-related experience.
Strong verbal, listening and written communication skills.
Working knowledge of Microsoft Office and Excel.
Ability to work in Windows environment and learn multiple computer applications (SAP, Onenote, Outlook).
Ability to conduct problem solving in day-to-day operations.
Strong time management, multi-tasking and organizational skills.
Ability to work under pressure and to make decisions autonomously.
Strong attention to detail in a highly dynamic and changing environment.
Ability to apply critical thinking and analyze information.
Need More Convincing? At IEWC, We Boast Our Environment, Culture, Support And Rewards To Create The Opportunities For You To Reach Success You Never Thought Possible. Our Employees At IEWC Reach Their Full Potential Knowing They Are a Part Of An Employee-Owned Company. Below Are Just Some Of The Extreme Perks Offered
Medical, vision and dental coverage (eligible Day 1)
Employee Stock Ownership Program (ESOP)
Short-term disability and long-term disability coverage
Flexible Spending Account (FSA)
Life insurance for you and your family
Employee Assistance Program
Supplemental Life and AD&D coverage (employee, spouse and dependent)
Business travel insurance
Voluntary critical illness and accident plans
Tuition reimbursement for non-degree and degree granting educations programs
A generous paid time off program
Paid volunteer hours
Founders Scholarship for employee's children or spouse attending college
AND MUCH MORE!
Commercial Lines Client Service Agent
Agent Job 39 miles from Surprise
The Arizona Group is an Arizona-based Independent Insurance Agency and is seeking an experienced Commercial Lines Client Service Agent who can perform back end processing for our Commercial Team.
This is a full-time position for an Agency with less than 100 employees. ****************************
Benefits and Compensation: Commercial Lines Client Service Agent
Full Time: M-F 8:00am - 5:00pm
Pay: $25.00 - $31.25 per hour
Quarterly Bonus
Employer paid Medical and Dental, LTD, Group Life, EAP
Optional benefits - Vision, Disability, Group Life, AFLAC, Pet Care Insurance
401(k) Employer contribution 3-6%
Annual Employee Profit Sharing Bonus
Accountability: Commercial Lines Client Service Agent
Support and assist the Commercial Lines Department functions following established Agency Standards and Procedures. Provide both individual and team support to the Commercial Lines Department and Account Managers within assigned responsibilities. Maintain a strong understanding of Agency programs and systems.
Qualifications: Commercial Lines Client Service Agent
Licensed Property & Casualty Agent in the State of Arizona - in good standing.
Minimum 2 years of Commercial Property and Casualty Insurance experience.
Experience with Applied (EPIC) Agency Management System is required.
Strong written, verbal, presentation, interpersonal, and communication skills.
Demonstrates ability to work both independently and as a member of a team.
Strong PC skills with Microsoft Teams, Word, Excel, and Outlook.
Demonstrates continuous learning orientation.
Exceptional organizational and time management skills.
Professionalism in appearance, communication, and treatment of others
Responsibilities: Commercial Lines Client Service Agent
Perform day-to day service requirements of assigned clients within designated authority.
Perform duties in accordance with the Commercial Lines Processing Standard
Perform online rating for renewals and endorsements to existing policies.
Order endorsements as required.
Quality Check and send out endorsements to clients.
Invoice agency bill policies, endorsements, and audits.
Review audits and request corrections from carriers as needed.
Perform initial policy check and send policies to insureds.
Process Binders and summaries of insurance in EPIC.
Update EPIC applications and schedules for policy renewals.
Assist AE/AM in preparation of renewal submissions.
Prepare renewal submissions, submit to market, and review quotes as directed by AM/Producer.
Assist AM/Producer in proposal preparation.
Enter Activity records for all actions and or communication performed on Client Files
Follow Imaging procedure to attach all data (faxes, email, documents) to customer file using EPIC.
Review and send out Customer statements.
Support AE/Producer as required.
Become familiar and utilize technical tools such as Tag24, Zywave, DocuSign, Reference Connect, Indio, and other tools as determined by department leader.
Assist in training and coaching other staff when needed/requested.
Assist department members during absences.
Perform other essential duties as assigned.
Right-of-Way Agent
Agent Job 14 miles from Surprise
CLS is looking for an experienced Acquisition Agent local to Phoenix, AZ (in-house position). This position is responsible for the field level investigations to obtain all information needed for land values, agencies requiring permits, crop data, potential areas of concern along the route, etc. This person is an experienced agent, able to perform a variety of duties independently.
Essential Duties and Responsibilities include but are not limited to:
Contact the owners of interests in land regarding the acquisition of real property rights, amendments of rights, notifications of entry, settlement of claims and other matters.
Responsible for purchasing property by negotiating with the property owners, analyzing property appraisals, and making recommendations to the client using real estate practices, legal concepts, governmental standards, and regulations.
Represent the client in complex negotiations with property owners and attorneys.
Responsible for recommending to the client whether a reasonable compromise is likely and further negotiations should be pursued or whether to pursue condemnation litigation.
Responsible for recommending payment increases to the client if the property owner has a legitimate basis for seeking a substantially higher amount.
Responsible for estimating areas of potential damage in advance of construction and accumulate information as to damages occurring during construction.
Responsible for preparing lawsuit packages for condemnation proceedings, assisting the client's attorney, and serving as an expert witness in mediation or trial if the negotiation process fails.
Capable of working unsupervised in a variety of roles.
Well qualified in a specialized area such as land title, regulatory matters, or acquisition that they are selected to work only in this area of special expertise.
May be responsible for Right of Way operations and maintenance.
Accountability: This position is responsible for working with all office staff, ensuring a healthy work environment and the satisfaction of all staff. Must be able to work effectively and professionally with office staff, the client, and landowners.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Project / Job Requirements:
Must reside in Phoenix, AZ.
Must have 2+ years of pipeline acquisition experience.
Must be willing to work in-house (Monday-Friday).
Education:
Associate degree or two years of college and two plus years of Right of Way experience or equivalent combination of education and experience.
Experience:
Experience in interpretation of documents and in the use of all the tools required in the Right of Way field.
Extensive acquisition experience.
Broad array of knowledge in all phases of Right-of-Way.
Understanding of environmental issues.
Licensing:
Must have valid driver's license.
Must maintain minimum automobile liability insurance in the amount of $100,000/$300,000/$100,000.
Language Skills:
Requires excellent oral and written communication and presentation skills.
Must be able to write clearly and concisely to prepare reports, specifications, and correspondence.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages, and decimals.
Reasoning Ability:
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several variables in standardized situations.
Other Skills and Abilities:
Intermediate computer skills and familiarity with general PC operation.
Intermediate software skills with all Microsoft Office applications.
Ability to learn new computer programs rapidly.
Ability and willingness to move rapidly from place to place and meet timeline constraints.
Capacity to be flexible, multi-task and maintain a great attitude.
Ability to be a team player.
CSR Onsite - call center healthcare exp is required - $20/hr - N. of Phoenix
Agent Job 14 miles from Surprise
Pay Range: $20/hour
Type of Hire: Temp to hire after 90 days
Located in north Phoenix in an area called City North Desert Ridge. Ton of shopping/restaurants/public parking
Schedule: 8am-4:30pm, Monday through Friday
Dress Code: Business casual
Their Job Description:
Inbound and Outbound calls
Responsible to schedule new patients in a new drug protocol, infusion therapy
Responsible to assist current patients with the refill/renewal process of infusion therapy
Calls can vary in length depending on type of call and patient questions
Must be comfortable with MS Office: Outlook, Excel
Essential:
HSD or GED Required
1-3 years' call center experience within healthcare industry
Previous healthcare customer service is desirable
Need flexible/adaptable candidates to jump in with minimal training
Customer Service Representative
Agent Job 28 miles from Surprise
Customer Service Representative
$18-20 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Full Time Hours (36-40 Hours)
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
Customer Service Representative
Agent Job 28 miles from Surprise
Russell Tobin and Associates/Pride Global is currently seeking Customer Service Representatives to work for our client's team in Tempe, AZ!!
This is an excellent opportunity to work with a dynamic team and gain valuable experience in the tech industry. The position is a 6-month contract with the possibility of extension. Apply now, for immediate consideration!
Title: HR Support Specialist
Pay Rate: $18.31/hourly
Work Location: Tempe, AZ - ONSITE
Duration: 6 month contract role with a possibility of extension
Schedule: 40 hours week // 4 x 10 shift
Shift days: Wednesday - Saturday or Sunday - Wednesday
Shift Hours: 6am-6pm MST (will be assigned 10 hour shift)
Start Date: February 3rd,2025
Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 6am MST to 6pm MST. Schedule assigned during interview stage.
RESPONSIBILITIES:
Responsible for inbound contact initiatives with candidates in our client's call center, providing top-tier experience, and resolving complex problems which are preventing candidates from advancing to their first day at our Client. You will excel in quick turnaround times, problem-solving skills, and eliminating barriers.
Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfaction
Interacting with candidates over email, chat, phone, or SMS to handle escalations/referrals
Communicate effectively in both verbal/written form.
Participation in the continuous improvement of the overall hiring process
Manage and own daily tasks from start to finish
Perform administrative tasks as necessary
MINIMUM QUALIFICATIONS:
High School Diploma or GED
High School Diploma or equivalent
1+ years of experience in a fast paced, customer-oriented environment, such as call center operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related field
Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
Ability to work flexible schedules, including weekends, evenings, and rotating schedules based on business needs
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#LI-JJ2
Call Center Specialist
Agent Job 27 miles from Surprise
Our Client, a world-renowned leader in investment management, is seeking motivated talents with Customer Service skills and passion for the financial industry.
Join us and become part of an organization where your talents will be recognized, your potential will be nurtured, and your career will flourish. Make an impact that matters.
Apply now and embark on a journey of growth, fulfillment, and excellence in client relations!
Location: ***Hybrid model (3 days in office, 2 days remote).
Scottsdale, AZ
Shift:
M-F, availability to work between 8:30AM - 7PM.
Pay Rate:
$23/hour
What you will be doing:
Provides exceptional client service by taking inbound calls and serving as initial point of contact for clients, responding to client requests, resolving general account issues and providing digital assistance. May handle escalated issues.
Demonstrates strong interpersonal and client relationship management (CRM) skills.
Follows standardized procedures to meet client needs. May conduct research for complex requests.
Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.
Documents client and team feedback in support of service improvement efforts within the business.
The right candidate will have:
2 years of Customer service and prior insurance or financial experience.
Undergraduate degree in Business, Finance, Communications, or equivalent combination of training and experience.
Exceptional client-relation, telephone etiquette and communication (oral and written) skills.
Adaptability and ability to work in a fast-paced environment.
Working knowledge and ability to use multiple computer software/systems simultaneously.
TO APPLY: Email Resume to: *******************************
If this job is not for you, feel free to refer a friend.
P&C Insurance Agent
Agent Job 39 miles from Surprise
Looking for a motivated full time or part time licensed P&C insurance agent to join our team.
Job entails account management, account rounding, and day to day customer service including responding to emails, taking inbound calls, data entry into the mangement system, and educating clients about new coverage options as well as additional products available. We're looking for someone who is hungry to grow within the position and able to multitask with little supervision. Our office is easy going and often barefoot enjoying a cup a coffee while in the trenches of customer service. Our dress code is very casual (tshirt, shorts, flip flops) and strongly support a work/life balance between family and business.
Office Hours are 8:30am - 5:00pm Mon-Thursday and 8:00am-4:00pm on Fridays with no weekends. Starting pay ranges between $20-$25/hrs depending on experience and performance. After 90 days you'll have 40hrs of paid vacation for the 1st year and 60-80hrs after that as well as up to 32hrs paid sick time. We also understand sitting behind a desk 40+hrs a week is daunting and offer $20/mo towards a gym membership of your choosing so you can keep the body moving.
We're firm believers of a work/life balance and willing to adjust work hours as well as operating hours for the right candidate.
One Team, One Dream!
Requirements:
Excellent customer focus with an understanding of how to adapt to each customer while focusing on the outcome to solve their problems efficiently with low customer effort. This role is not scripted, and is a consultative approach to help the customer.
The ability to multi-task, working proficiently while conversing on the phone, searching information, reading, typing, and quickly picking up new technology.
A preference to working in an ever-changing, fast-paced, contact center environment where you can effectively manage time and exhibit reliability and dependability.
Emotional resiliency to manage feelings and find positive aspects in most situations.
State of Arizona Property & Casualty License is required but will consider an unlicensed candidate if you're ready to grow within the industry.
Background check will be required.
If interested in the position please email your resume or give us a call.
We look forward to hearing from you!
Matthew Gehrman
Agency Principal
P: **************
E: ***************************
Insurance Agent
Agent Job 14 miles from Surprise
Being a Farm Bureau agent is much more than just sales - it's all about building relationships, being a pillar in your community, making a difference, and helping people protect what matters most to them.
As you build and manage your own business, you have the opportunity to educate others about how they can help their family and improve their future. More than sales, this is an opportunity to make an impact by ensuring that your clients are protected.
Daily tasks can include:
- Meeting with prospective and current clients
- Managing policy renewals
- Analyzing coverage options and explaining details to clients
- Managing claims processes, including conducting visits as needed
- Keeping client and business records
- Working with underwriting
- Conducting marketing efforts, such as social media, postcards, and phone calls
- Ensuring you are up-to-date on industry regulations and product offerings
- Overseeing your business, including budgets and hiring
Farm Bureau Financial Services also has ongoing training and education opportunities, sales and marketing support and resources to help you get your business off the ground. From marketing coaches to district managers, you will be supplied with the tools necessary to become a successful agent. Visit BeAFarmBureauAgent.com to learn more.
Customer Service Representative
Agent Job 28 miles from Surprise
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Inside Sales
Agent Job 39 miles from Surprise
Inside Sales Representative
Come join the #1 HVAC Company in Mesa AZ! Semper Fi Heating & Cooling is a great place to work, where career development and growth, company stability, honesty, and integrity are all core values. We are a Veteran owned and operated local business. Semper Fi Heating & Cooling is located in Mesa and provides heating and cooling services valley wide. In the spirit of local business and caring business owners everywhere, Semper Fi supports the communities that we serve.
At Semper Fi Heating & Cooling, we focus on teamwork, bring a progressive business approach to the market, have a dynamic set of product and service offerings, and believe in the development of our employees to sustain our Company for the future. Our commitment to providing the best quality, best service, and best warranty is deeply ingrained in everything we do. We're truly committed to the slogan “Delivered on time, on budget, as promised.”
What We Offer:
Great pay structures
Paid holidays.
Full benefits - medical, dental, vision, life and 401K
Flexible schedules
Vacation and paid sick time.
Job description:
Semper Fi is currently looking for an experienced talented and versatile Inside Sales Representative to join the team! This position is a high paced challenging position. Ensuring accuracy and efficiency of operations, processing and monitoring all the sales leads and opened quotes coming from our Service Departments. If you like to be kept busy, overcome challenges on daily basis; then Semper Fi is the place for you! Apply and find out, if you have what it takes, to be our inside sales representative!
Responsibilities (including, but not limited to):
Make sales calls to customers to provide HVAC replacement estimates
Commitment to rigorous follow-up and lead tracking process
Run sales calls on nights and weekends as dictated by customer requirements
Follow up with older leads to asses interest level of potential customers
Following-up on quotes provided by service technicians
Requirements:
Minimum 5 years Inside sales/phone sales experience
Preferred 2 Years HVAC inside sales experience
Must be able to work weekends as needed
Ability to meet specific time constraints
Self starters that are money motivated go getters thrive in this position
Outstanding Customer Service Skills
Excellent problem-solving skills
Ability to stay motivated, Keep a positive attitude, and be adaptable
Bilingual is a plus!
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.
Sales Representative - Bilingual: Mandarin
Agent Job 14 miles from Surprise
This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs.
The territory for this opportunity is West Valley, Phoenix
RESPONSIBILITIES
Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
Seek and qualify prospects following company account stratification goals.
Research customer business needs and develops a mix of products and service to meet needs.
Evaluate market trends and recommend products to customers, based on business needs and goals.
Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Answer customers' questions about products, prices, availability, and product use.
Provide product information and practical training to customer personnel.
Drive personal vehicle to customer accounts, conventions, company meetings, etc.
Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
Participate in company functions, promotions, customer visits, and customer events.
Attend and participate in general sales and district meetings.
Engage in ongoing training sessions.
Assist with the training of new employees as requested.
Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.
Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
Other duties may be assigned.
QUALIFICATIONS
Required Education/Experience
Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship.
Preferred Qualifications
Bi-Lingual: Mandarin
Restaurant Management, Foodservice Outside Sales, Chef Experience preferred
Certificates, Licenses, and Registrations
Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years)
Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required
Requirement
Submit to pre-employment testing (Drug Screen, Background Check).
Must sign Sysco Protective Covenants Agreement.
Reside or willing to relocate to the geographical vicinity of territory.
Professional Skills
Basic PC skills and proficiency with MS Office.
Ability to read, write, speak English.
Competencies
Building Trust
Building Customer Loyalty
Follow-up
Sales Ability / Persuasiveness
Managing Work
Adaptability
Communication
Leasing Agent
Agent Job 14 miles from Surprise
Elite Connector is searching for a Leasing Agent for a 200 apartment complex (Class C).
Responsibilities:
Meeting potential renters and guiding them on tours of available units
Following up on leads for potential renters
Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
Preparing leasing documents for potential renters using property standards and regulations
Handling the collection of rent payments, security deposits and application fees
Keeping residents informed of any changes to rental agreements or upcoming property issues
Building a rapport with current tenants to give them personalized service
Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms
Qualifications:
• In-depth understanding of the real estate industry, including laws, policies and best practices
• Personable, professional outgoing
• Good organization, project management and time management abilities
• Great customer service skills
• Efficient problem-solving and decision-making skills
• Effective communication skills, including verbal and written communication
• Multitasking and time management skills
• Collaboration and teamwork abilities
• Multilingual skills to communicate more effectively in diverse areas
Enterprise Sales Agent
Agent Job 28 miles from Surprise
About Goosehead
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions so, we're more than just a bit selective when it comes to hiring new team members.
Job Summary
Goosehead Insurance is currently seeking an experienced, self-motivated, and driven Enterprise Sales Agent to join our team. The focus of the Enterprise Sales Agent to give quotes, close leads, and retain relationships. They will also advise clients on the benefits of various policies as well as tailoring insurance packages to meet their specific needs.
Principal Duties and Responsibilities
The Enterprise Sales Agent will be working in an inside sales environment working with both inbound and outbound calls. They will also track client data through Salesforce CRM system and engage with pre-qualified prospects. Goosehead's sales management platform provides our agents a consistent flow of qualified leads to help build a book of business.
A successful candidate will have experience in inside sales or the insurance industry, with expertise in the sales process and client management.
Experience and Education
General Lines License (Preferred)
Legally authorized to work the United States
Required Skills and Abilities
Experience with managing customer relationships
Experience with CRM systems
Team-oriented
Entrepreneurial spirit
Problem-solving mentality
Compensation Summary
This position has a base salary of (+/- $50k), which may vary based on your qualifications and skillsets in addition to a highly competitive commission structure. Compensation can be discussed further with the hiring manager upon an offer of an employment.
Benefits Summary
High-quality voluntary health, vision, disability, life, and dental insurance programs.
401K Matching Plan.
Employee Stock Purchase Plan.
Paid holidays, vacation, and sick leave.
Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness.
Financial Solution Program.
Equal Employment Opportunity:
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
Insurance Agent
Agent Job 14 miles from Surprise
If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives.
And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission.
So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life.
Job description
If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives.
Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets.
48640-HM-0622
Customer Service Representative
Agent Job 14 miles from Surprise
Deliver Excellence: Customer Service Representative Needed!
Are you passionate about helping others and providing top-notch customer service?
We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction.
Responsibilities
Respond to customer inquiries via phone, email, or chat promptly
Provide accurate information about products, services, and policies
Resolve customer issues effectively and efficiently
Document customer interactions and maintain detailed records
Coordinate with internal teams to address customer needs
Participate in team workshops and professional development programs
Identify opportunities to enhance the customer experience
Qualifications
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Proficiency with customer service software and basic computer skills
Ability to work in a fast-paced environment and manage multiple tasks
High school diploma or equivalent; additional education is a plus
Previous experience in customer service is preferred
Benefits
Opportunities to work with clients across the US
Career growth and advancement within a dynamic company
Collaborative team culture focused on customer satisfaction
Access to workshops and ongoing professional development
Join us in delivering exceptional customer service. Apply today!
Customer Service Representative - Sales (Hybrid)
Agent Job 39 miles from Surprise
Dont miss this opportunity to jumpstart your sales career. Come interview with us in-person at our upcoming open recruiting session in the Mesa, AZ area on February 6th, 2025! Come ready to meet the AT&T Call Center Management Team and learn all about a career
with #LifeAtATT!
Join us at our AT&T Call Center:
1355 W. University Dr.
Mesa, AZ 85201
Date: Thursday, February 6th, 2025
Time: 10AM to 2PM Mountain Time
To save time, please apply and complete testing ahead of time.
This hybrid-remote position reports to our 1355 W University Dr, Mesa, AZ 85201 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
This position offers a milestone bonus of $1,000.
This is your opportunity to be the voice of AT&T a global leader in communications and technology. As a member of our team, youll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our Customer Service Representatives- Sales (Hybrid) earn $23.45 an hour and up to $3000/month in additional commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How youll make an impact:
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, youll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends.
Paid training.
What we are looking for:
Unwavering Customer Focus
Strong Work Ethic
Adaptability
Problem-Solving Skills
Attention to Details
Joining our team comes with amazing perks and benefits:
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave
Medical/Dental/Vision coverage
401(k) plan
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
WFH Requirements
You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all the equipment youll need to get started! (keyboard, monitor, computer, mobile device, etc.)
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If youre ready to take the lead as the voice of AT&T, wed love to hear from you!
Your future is calling. Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Mesa, Arizona
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
RequiredPreferredJob Industries
Other
Dispatch Representative
Agent Job 39 miles from Surprise
Auction Direct Transport is one of the fastest growing automotive transport brokerage companies, specializing in the shipping thousands of vehicles all over the United States every month. This position reports directly to the Operations Manager. The culture is everything here, if you are looking for an office family, this is your home. Hours for this role are M-F, 40 hours a week, nights free, with an occasional half Saturday shift. The role is expected to be in the office which allows you to learn new skills and grow with the company. We are currently seeking the right person who will thrive in a fast-paced environment as Auto Transport Dispatcher. If you are a highly motivated and well-organized individual with great communication and phone skills we want to talk with you.
Key Responsibilities:
• Answer inbound calls and place outbound phone calls for updates and questions
• Ensure carrier compliance with Department of Transportation regulations
• Process and dispatch driver's loads by working in multiple software and dispatch systems
• Build/maintain carrier relations in order to maintain positive reputation as a broker
• Confirm delivery of orders with customers and transporters
• Provide exceptional customer service by providing updated delivery times to the sales team
What we look for in our employees:
• Stay humble, stay hungry
• Respect everyone as family
• Do your best in everything you do
• Care for employees and customers
Now for the fun stuff, what we offer in return:
• Medical, Dental and Vision
• 401k with company match
• Paid vacation and sick time
• 6 Paid Holidays
• Paid training
• Opportunity for growth
• Friendly and fun work environment
• Competitive pay $17-$18/hour
Commercial Landscape Purchasing Agent
Agent Job 28 miles from Surprise
The Purchasing Agent is responsible for coordinating all activities associated with procurement of materials and supplies for the company. The Purchasing Agent obtains requirements by verifying, preparing and forwarding purchase orders; verifies receipt of items when necessary. The Purchasing Agent must establish and maintain positive business relationships with suppliers; have good interpersonal and communication skills for internal and external customers.
Job Duties and Responsibilities:
Enter Purchasing information into accounting system; track costs and quantities purchased to assure accuracy and coming in below budget
Responsible for ordering and accounting for material used on the job sites.
Responsible for monitoring and tracking equipment.
Research and resolve Invoice/PO discrepancies/coordinate returns/credit memos and assist with processing vendor returns by adjusting PO as required.
Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from appropriate manger as needed.
Self-manage assigned workload distribution.
Create, develop, implement and revise project process improvement(s).
Maintain accurate blue stakes on all active projects
Other responsibilities as assigned.
Qualifications
Knowledge of Quick Books and Microsoft Office
Bi-lingual a plus
Landscape/construction knowledge preferred
Benefits
Dental insurance
Health insurance
Vision insurance
Paid time off