Agent jobs in Urban Honolulu, HI - 289 jobs

Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members. Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing. Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans. Support phone inquiries for senior plan sales during annual enrollment period. Meet goals, sales and retention quotas, and minimum activity standards. Relationships Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers. Coordinate problem solving associated with group and member inquiries. Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed. Expand relationships with groups through the sale of new products. All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events. Administrative Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Wet'n'Wild Hawaii is Oahu's top 10 most visited family attraction on the island and recently voted Best of Honolulu Magazine's “Best Family Attraction”. We pride ourselves on having FUN! We are currently seeking a Tour Reservationist who can speak, read and understand the Japanese language fluently. The ideal candidate has expert communication skills and is able to maintain an upbeat attitude and work efficiently under high-stress environments. Responsibilities include but not limited to: Answer telephones and enter guest reservations using PonoRez (web-based central reservation system). Change and cancel reservations as guest requests. Process accurate records for coding and tracking reservations and advanced deposits. Maintain good relations with all guests and implement procedures for giving special attention to VIPs. Enter guest reservations into the computer system while assigning reservations to the appropriate rates. Qualifications are but not limited to the following: 1 - 2 years tour reservations experience. Familiar using PonoRez (web-based central reservation system). Valid Driver's License and own transportation is required. Must be self-driven, motivated and possess excellent relationship-building skills. Excellent verbal and written communication skills. Able to work on weekend, holidays and some evenings. Strong computer proficiency including MS Office Suite.

Dating back to a century ago in 1923, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we're appointed - improving efficiency for our customers. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community. In addition to immediately serving our customers' vessels, we offer a range of services to add value and support throughout the supply chain - from forwarding and documentation, to commodity reporting, to cargo monitoring. Position Summary: Entry-level position and springboard to embark on a career in the maritime field. Liaise with pilots, tug boats, linemen, US Customs and Border Protection, US Coast Guard, cargo interests and vessel owners to ensure safe and efficient vessel operations while in port. Excellent opportunity for those looking to spend time in the field, as well as time in the office, handling communications and port expenses. Must be comfortable with a flexible schedule, working nights and weekends as needed based on vessels' schedules. Essential Responsibilities and Duties: Operations Management Boarding of vessels at marine facilities and mid-stream locations Coordinate berthing assignments and order pilots, tugs, and linesmen for vessels Coordinate and order vessel husbandry services within authorized funding limits Provide timely and accurate responses to incoming email requests for assigned ships and general office traffic when required Draft, execute, and dispatch commercial documentation with timeliness and accuracy Be contactable at all times while on call and maintain readiness to respond to vessel requirements and changes of boarding schedules after office hours Follow Company Standard Operating Procedures and seek guidance when modifications for specific calls or other questions arise Travel to and provide operations support to other ports when required by the Host management team Assist in the training and onboarding of new team members as required Regulatory Coordinate with U.S. Government Agencies to prepare and submit required documents, verify successful filings of reporting notices, and schedule necessary vessel attendances within required time frames Verify successful filing of cargo import, entry, and export manifests within required time frames Service Maintain professional acumen and a customer service mindset when dealing with Host customer, stakeholder and industry relationships Education, Knowledge, Experience, Skills and Abilities Required: Prior customer service experience, required. Prior agency experience, a plus. Transitioning military personnel and veterans encouraged to apply. Must have valid driver's license with clean driving record. Strong interpersonal skills including excellent verbal and written communication skills Self-motivated and able to multi-task in a constantly changing work environment Analytical and problem-solving skills Ability to manage high volumes of electronic communication, both in office and while mobile in the field Ability to work evenings, weekends, holidays and adapt to fluid ship port schedules in 24/7/365 port operations ASBA agency certified or willing to become within first three months of employment Physical Requirements: Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms Must be able to lift and carry 50 lbs Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow) HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air an American Airlines Group company where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) NEW PAY RATE: $21.02 (Includes Seasonal Premium) Responsibilities How will you make an impact? Responsibilities Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work in the Baggage Service Office to track the location of baggage and handle passenger questions #envoyoversight Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Must possess at least one form of TSA-acceptable identification for business travel purposes. Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Must be customer focused, detail oriented, and interested about the airline industry Able to communicate in a clear, polite, and friendly manner Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship #EnvoyOversight Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

is eligible for a $600 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description The Call Center Agent is responsible for creating member loyalty by identifying member needs and offering financial solutions through our products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES Answers all incoming member calls in a professional, timely and courteous manner, following established standards and guidelines for excellent member service and efficiency. Assists members with informational or transactional requests with and in accordance to our policy and procedure guidelines. Ensures safeguarding of member information by following identification and document retention policies. Effectively deals with member concerns which may include researching, determining possible accuracy resolutions, etc. Able to handle member inquiries, discrepancies, complaints, and concerns in a professional manner (IE. research, resolution, etc.) Maintains up-to-date knowledge of all credit union products and services along with the benefits and features of each. Recognizes cues for cross sell opportunities. Able to sustain member relationships with HIUSA through effective communication. Provides members with financial wellness education Maintains occupancy times to meet service goals Recommends alternative solutions to enhance operational processes Proactively supports our “Life Matters” brand and culture. Performs other duties as assigned. EDUCATION AND SKILLS High School Diploma or GED, required. Basic keyboarding and data entry skills including knowledge of Outlook, Word, and Excel. Ability to learn complex procedures and navigate multiple computer systems simultaneously. Requires clear and professional communication in writing, in person, and on the telephone. Critical thinking skills to summarize member needs and find a resolution. Empathetic and good listening skills. Trouble shooting and problem-solving skills & techniques. MINIMUM PHYSICAL REQUIREMENTS Sitting for prolonged periods at a desk working on a computer. Walking on occasion for up to 2 hours per day. Reaching, bending, twisting, turning frequently. Lifting, pulling, pushing, and carrying up to 30 pounds on occasion. BENEFITS AND PAY The expected pay range for Call Center Agent is $20.00 - $22.00 per hour. This range reflects the compensation we reasonably expect to offer for this role based on typical qualifications and market data. Offered pay may vary depending on the candidate's experience, skills, and other relevant factors. We cover 100% of employees single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Health savings account, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more. Make a difference one life at a time! ABOUT COMPANY: HawaiiUSA FCU Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life's experiences and creating fulfilling work opportunities, not just jobs.

The Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. Wage: $16.75 hourly The key responsibilities and accountabilities are: Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner Provide the customer with an invoice and a full explanation of their charges Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. Check fuel level and mileage and clearly explain final charges to the customer Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed. Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines To carry out any other duties requested by the managers/Team Leaders. Keep work area organized and free of clutter Basic Qualifications: Passion for customer service and attention to detail - Goes the extra mile A minimum of one year of sales or customer experience in a high volume or service-oriented environment Proven strong sales and closing skills and the ability to friendly, engaging manner Basic computer proficiency Must be able to: Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team. 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Lift up to 45 pounds Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks: Up to 40% off the base rate of any standard Hertz rental Take advantage of Hertz negotiated discounts (Travel, Tickets- movies, concerts, theme parks, Electronics, Food, Fitness) Health & Wellness benefits Tuition Reimbursement Paid Parental Leave Career Growth with hands on learning

***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.*** ***As this position in based in the United States, the job description is available in English only.*** ___________________________Ticket AgentSales, Marketing and Communications Part-Time Position We are looking for a Ticket Agent to join the Box Office team for ‘AUANA, our new production in Honolulu, Hawai‘i, part of the Resident Shows Division (RSD) with Cirque du Soleil Entertainment Group (CDSEG). The main objective of this role is to provide guests with world-class customer service, maintain up-to-date knowledge of pricing, availability, and seating options, and speak knowledgably about ‘AUANA and the other shows in the Cirque du Soleil RSD portfolio. Assist with crowd control and ensure a smooth entry for guest. The ideal candidate will be an outgoing, charismatic, and engaging individual that is excited to be part of the opening team for a first-of-its-kind entertainment offering in Hawai‘i. You are detail-oriented, reliable, and able to work quickly and accurately while maintaining a professional and welcoming demeanor. The Ticket Agent will have the opportunity to: · Process merchandise sales, ticket sales and VIP Experience upsells, ensuring prompt and courteous service to all guests; · Assist sales department with group reservation inquiries, bookings, group check-ins and will call · Build Customer Accounts in Outbox with accurate guest information; · Utilize and balance a cash drawer and ticket sales with various tender types; · Provide educated answers to guest questions and able to furnish detailed information regarding ‘AUANA show details, Cirque du Soleil Entertainment Group, and the OUTRIGGER Waikiki Beachcomber Hotel facilities and services; · Resolve guest issues within scope of authority and escalate to supervisor as necessary; · Maintain up-to-date knowledge on Cirque ticketing policies and purchase agreement information; · Contribute to a positive work-life environment at the box office that promotes customer service, sales, and safety; · Maintain a neat work environment and a clean and presentable demeanor based on Cirque du Soleil's appearance policy; · Maintain communication with Box Office Managers regarding ticketing problems and or customer service issues; · Complete other related job duties as assigned. What does it take for this role? The following hard skills are the basics of what's needed to be successful in this position: · Previous customer service experience in a ticketing, live entertainment, or similar work environment; · Knowledge of Outbox or other similar ticketing platform; · Possess the ability to learn ticketing software and retain a high level of complex information. · Be comfortable working in a loud environment; · Be calm, motivated, polite, and courteous; · Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in uniform shirt, black pants, black socks, and black shoes (no logos); · Understand and exemplify a high standard of customer service and hospitality; · Strong attention to detail; · Working fast and efficiently under pressure; · Ability to provide excellent customer service and be a team player; · Availability to work varied shifts, including weekends and holidays; · Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; · Fluent in English, both written and spoken; Fluent in other languages, such as Japanese is an asset; · Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one's identity and work authorization. Compensation: · The hourly rate for this position is $19 USD/hour. · This rate is location-specific and compensation in other geographies may vary. Relocation: ** Please note: This position is required to be on-site in Hawai'i. There will be no relocation assistance provided for this position.** As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we're talking about, firsthand. Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won't pretend like we have every answer, that's why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage. When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this: · Teamwork - we thrive with collaborative teams, regardless of titles or departments; · Respect - when we ask someone to join our team, it's because we trust and respect you; · Integrity - whether you work behind-the-scenes or in the office, you're being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important; · Authenticity - we want you to bring your full self to work, this is a place where you don't need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number; · Being heard - you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard! Come create with us and let us show you what a “circus family” feels like! Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.

Courier Corporation of Hawaii is an Obran Logistics company. Obran Cooperative is the first worker-owned cooperative conglomerate in the US. At Obran, we believe that everyone should own their work, and that ownership can dramatically improve our lives, both financially and emotionally. Growing worker-ownership is foundational to building a more equitable and competitive economy, an economy that enables the people who create value through their hard work to share in the value they create. At Obran, we are pioneering a new approach to grow worker-ownership at scale and create a new economy. Our Logistics company, Courier Corporation of Hawaii (CCH) is looking for a qualified IT Agent to join our team! The ideal candidate must be a clear communicator, reliable and accountable. At least one year of logistics experience is preferred but not required. IT Agent Key Responsibilities: Ensuring that all the merchandise is safely and securely segregated, palletized, and prepped for shipping.Ensuring all products are shipped to the right destination.Determines placement of merchandise, follows safety and lifting protocols during transport.Identifying any missing, lost or damaged materials and immediately notify the supervisor. Familiar with Microsoft Office SuitePrior experience working in a warehouse preferred.Knowledge of operating a forklift & pallet jack preferred.Ability to work on feet for 8 hours and carry loads up to 75 pounds.Responsible & reliable Ability to work well independently and safely.Ability to work cohesively as part of a team.High School Diploma, or GED equivalent Valid driver's license Ability to handle physical workload Strong work ethic and attention to detail Pay Range: $13 - $15 USD Hourly based on experience We will consider employment for qualified applicants with arrest and conviction records. Schedule: Monday - Friday Full-time 8:30am-5pm * Medical Insurance * Dental Insurance * Optical/Vision Insurance * Overtime Available Our Mission Obran Cooperative's mission is to put the engines of business to work for humanity. Our Vision Obran will be the world's largest worker-cooperative conglomerate. We exist to grow profitable, useful, and impactful businesses that serve our members, customers, and communities. We acknowledge structures of inequity and embrace the struggles to overcome them, one workplace at a time. Our Values * Democracy: We empower and educate members to participate fully in workplace decisions. * Innovation: We question the status quo and find new ways of working that are better for ourselves, our customers, our communities, and the environment. * Solidarity: We act in ways that promote equity and inclusion; we are pro-black, pro-women, pro-LGBTQ+, and against hate and discrimination in all its forms. * Humanity: We believe that workers are humans first; we foster dignity, respect, and joy in our interactions with each other. * Balance: We think critically and holistically about our decisions, and seek balance in the short- and long-term outcomes of all stakeholders we touch. Our stakeholders include our members, our families, our communities, our investors, our customers, our suppliers, and the environment. Our Principles This organization operates in accordance with the Rochdale cooperative principles: * Voluntary and open membership * Democratic member control * Members' economic participation * Autonomy and independence * Education, training, & information * Cooperation among cooperatives * Concern for community Salary Range Disclaimer The base salary range represents the low and high end of the range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, net disposable income, and performance. The range listed is one component of Obran's total compensation package for employees/members. Other rewards may include quarterly bonuses, Cooperative Membership, an open Paid Time Off policy. Equal Opportunities and Accommodations Obran is deeply committed to creating workplaces and a community of members where equity is prioritized and valued. We believe that traditional corporations' bad behavior disproportionately hurts the most marginalized people in society - including people of color, people from working class backgrounds, women and LGBTQ people. We believe that these communities must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. Obran is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact the Obran Coordination team at ************, or by email at cch_************************ in advance of your interview.

Job Description This position can be either full- or part-time and is an hourly wage position located on-site in our HOLO Helpline call center in Honolulu, Hawaii. Ulu HI-Tech provides the systems and staff for the HOLO Card, the island-wide rapid transit fare system of the City & County of Honolulu (City). Working as part of a small team of highly trained call center customer service professionals, the Representative will accept training, guidance, and direction from an experienced Call Center Manager. This position is best for dedicated individuals who understand and embrace the power of teamwork. While individual initiative is welcome and encouraged, the success of the HOLO Card program requires participating as a dedicated part of the HOLO Helpline team. As such, closely following our established standard operating procedures (SOPs) is a primary duty. We will provide extensive training to ensure you are able to succeed in meeting these standards. Training will take place on-the-job and requires reading, studying, and comprehension of and compliance with our documentation and related customer service systems. Representatives are assigned the primary responsibility of assisting customers via inbound phone calls as well as emails, e-commerce orders, etc. Regular outbound calls & emails to assist customers with more complicated situations will also be required. Other significant customer support activities will include helping commercial businesses that offer HOLO Cards as a benefit to their own employees and ensuring elderly, youth and disabled persons have appropriate assistance with their specialized HOLO Card products. Ulu HI-Tech strongly believes in promoting from within our own team. As such, each Representative can expect to be trained to perform higher level tasks to ensure their eventual readiness for promotion, as well as to strengthen and broaden skills across the entire team. The HOLO Helpline runs 6 days per week, Monday through Saturday, 7am to 7pm, excluding many State and Federal Holidays. Most shifts run Mon to Fri, 7am to 4pm, and UHT will make efforts to accommodate preferred schedules & flexible hours. However, Representatives may be required to fill in vacant shifts OR work overtime on short notice during any of the HOLO Helpline operating days & hours. Essential Duties • Maintaining reasonable performance metrics in common call center industry standards (see Appendix A below) • Answer incoming calls and respond to customer's emails using provided scripts • Resolve customer issues according to our SOPs • Use our computer systems to create, look up, and update customer information • Research, identify, and resolve customer complaints using our methods and systems • Identify and escalate serious issues to team leaders • Provide product and service information to customers • Document all call information according to our SOPs • Recognize, document, and alert the management team of trends in customer calls Ulu HI-Tech, Inc. Rev 11-10-2021 Confidential 2 HOLO Card Service Director • Follow up on customer calls where necessary • Other duties as assigned Qualifications • High school diploma or equivalent • Experience using business computer applications; willingness to learn our specific systems • Experience providing customer service in any previous job or position • Knowledge of customer service practices and willingness to train to improve them • Good data entry and typing skills • Superior listening, verbal, and written communication skills • Ability to handle sometimes stressful workloads and situations with ease Physical Requirements • Requires being able to remain seated/standing for the duration of shift, with breaks • Requires occasional lifting and moving of office supplies, computer equipment, and boxes weighing up to 25 lbs Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

NorthStar Memorial Group is seeking a Call Center Service Agent at Hawaiian Memorial Park. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence. Responsibilities Answer incoming calls and route them to the correct department Handle customer inquiries, complaints, and issues Provide pricing to client families and schedule appointments Management of the service/appointment calendar Walking families through the next steps after a passing has occurred Qualifications 1+ years of experience in a customer service environment High School Diploma or equivalent Excellent communication and customer service skills Basic computer knowledge (Windows, MS Word, MS Excel, internet) Compensation $16.00/hr. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

Who We Are U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year. With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit-built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day. As a contracted ground handler for commercial airline carriers and cargo operators, services that we provide are, but not limited to: Airport Operations Customer Service Agents and Baggage Handlers Cargo Operations Customer Service Agents, Cargo and Mail Handlers, TSA approved Screening Cabin Services Cabin cleaning, Lavatory services, Cabin Security Checks Ramp Services Loading/Off Loading Cargo, Passenger Baggage handling Why Work for U.S. Aviation Services? At U.S. Aviation Services, you'll find more than just a job-you'll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed. We're proud to support our employees with: ✔ Flexible Schedules - Full-time and part-time shifts available to fit your lifestyle ✔ Weekly Pay - Get paid on time, every week ✔ Paid Training - No experience? No problem-we'll teach you everything you need to know ✔ Opportunities for Growth - Many of our supervisors and managers started on the front lines Cargo Agent Duties and Responsibilities Ensure the safety and security of all cargo tendered for transportation and distribution. Follow all government and operational regulations. Install straps, braces, and padding to loads to prevent shifting or damage during shipment. Assemble containers and crates used to transport items such as machines or vehicles. Direct or participate in cargo loading to ensure completeness of load and even distribution of weight. Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely. Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment. Retrieve stored items and trace lost shipments as necessary. Attach address labels, identification codes, and shipping instructions to containers. Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods. Cargo Agent Qualifications and Requirements At least 18 years or older. A valid, government issued workers permit. Ability to pass a 10-year background check, pre-employment drug screen, obtain a SIDA badge and USPS certification. High school graduate or GED. Able to stand, walk, bend, and crouch for prolonged periods. Able to lift up to 25-75 lbs. Authorized to work in the US - We Use E-Verify. US Aviation Services Perks & Benefits We value our team members and are proud to offer a competitive benefits package that includes: 401(k) retirement account with company match Health, dental, vision, and life insurance Paid time off and holiday pay Uniforms provided Employee referral program Work in a fast-paced, exciting airport environment Recognition programs and performance incentives US Aviation is a drug-free environment and has a strict zero tolerance policy for harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited. United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air an American Airlines Group company where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) NEW PAY RATE: $21.02 (Includes Seasonal Premium) Responsibilities How will you make an impact? Responsibilities Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work in the Baggage Service Office to track the location of baggage and handle passenger questions #envoyoversight Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Must possess at least one form of TSA-acceptable identification for business travel purposes. Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Must be customer focused, detail oriented, and interested about the airline industry Able to communicate in a clear, polite, and friendly manner Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship #EnvoyOversight Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

is eligible for a $600 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Courier Corporation of Hawaii is an Obran Logistics company. Obran Cooperative is the first worker-owned cooperative conglomerate in the US. At Obran, we believe that everyone should own their work, and that ownership can dramatically improve our lives, both financially and emotionally. Growing worker-ownership is foundational to building a more equitable and competitive economy, an economy that enables the people who create value through their hard work to share in the value they create. At Obran, we are pioneering a new approach to grow worker-ownership at scale and create a new economy. Our Logistics company, Courier Corporation of Hawaii (CCH) is looking for a qualified IT Agent to join our team! The ideal candidate must be a clear communicator, reliable and accountable. At least one year of logistics experience is preferred but not required. IT Agent Key Responsibilities: Ensuring that all the merchandise is safely and securely segregated, palletized, and prepped for shipping. Ensuring all products are shipped to the right destination. Determines placement of merchandise, follows safety and lifting protocols during transport. Identifying any missing, lost or damaged materials and immediately notify the supervisor. Requirements Familiar with Microsoft Office Suite Prior experience working in a warehouse preferred. Knowledge of operating a forklift & pallet jack preferred. Ability to work on feet for 8 hours and carry loads up to 75 pounds. Responsible & reliable Ability to work well independently and safely. Ability to work cohesively as part of a team. High School Diploma, or GED equivalent Valid driver's license Ability to handle physical workload Strong work ethic and attention to detail Pay Range: $13 - $15 USD Hourly based on experience We will consider employment for qualified applicants with arrest and conviction records. Schedule: Monday - Friday Full-time 8:30am-5pm Benefits • Medical Insurance • Dental Insurance • Optical/Vision Insurance • Overtime Available Our Mission Obran Cooperative's mission is to put the engines of business to work for humanity. Our Vision Obran will be the world's largest worker-cooperative conglomerate. We exist to grow profitable, useful, and impactful businesses that serve our members, customers, and communities. We acknowledge structures of inequity and embrace the struggles to overcome them, one workplace at a time. Our Values Democracy: We empower and educate members to participate fully in workplace decisions. Innovation: We question the status quo and find new ways of working that are better for ourselves, our customers, our communities, and the environment. Solidarity: We act in ways that promote equity and inclusion; we are pro-black, pro-women, pro-LGBTQ+, and against hate and discrimination in all its forms. Humanity: We believe that workers are humans first; we foster dignity, respect, and joy in our interactions with each other. Balance: We think critically and holistically about our decisions, and seek balance in the short- and long-term outcomes of all stakeholders we touch. Our stakeholders include our members, our families, our communities, our investors, our customers, our suppliers, and the environment. Our Principles This organization operates in accordance with the Rochdale cooperative principles: Voluntary and open membership Democratic member control Members' economic participation Autonomy and independence Education, training, & information Cooperation among cooperatives Concern for community Salary Range Disclaimer The base salary range represents the low and high end of the range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, net disposable income, and performance. The range listed is one component of Obran's total compensation package for employees/members. Other rewards may include quarterly bonuses, Cooperative Membership, an open Paid Time Off policy. Equal Opportunities and Accommodations Obran is deeply committed to creating workplaces and a community of members where equity is prioritized and valued. We believe that traditional corporations' bad behavior disproportionately hurts the most marginalized people in society - including people of color, people from working class backgrounds, women and LGBTQ people. We believe that these communities must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. Obran is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact the Obran Coordination team at ************, or by email at cch_************************ in advance of your interview.

The Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. The key responsibilities and accountabilities are: * Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner * Provide the customer with an invoice and a full explanation of their charges * Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. * Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. * Check fuel level and mileage and clearly explain final charges to the customer * Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed. * Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction * Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines * To carry out any other duties requested by the managers/Team Leaders. * Keep work area organized and free of clutter Basic Qualifications: * Passion for customer service and attention to detail - Goes the extra mile * A minimum of one year of sales or customer experience in a high volume or service-oriented environment * Proven strong sales and closing skills and the ability to friendly, engaging manner * Basic computer proficiency Must be able to: * Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. * Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills * Demonstrate professionalism and interpersonal skills * Proven experience of working well within a team. * 100% customer focus, with proven experience within a customer facing environment * Work flexible shifts including weekends and holidays; and work overtime as required * Work outdoors during all weather conditions * Stand for long periods of time * Lift up to 45 pounds What You'll Get: * Hourly Rate is $16.75 + Commission. * Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment) * Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: * Weekly Pay * Holiday Pay * Career growth opportunities * Paid Training to expand your skills and knowledge * Comprehensive Medical, Dental, & Vision benefit options after 30 days * Up to 40% off the base rate of any standard Hertz Rental

Job Description NorthStar Memorial Group is seeking a Gate Agent for our beloved Valley of the Temples Memorial Park & Byodo-In Temple. As a Gate Agent, you will be the first contact our client families and visitors have to our property and our company. We serve client families and their guests as representatives of Valley of the Temples Memorial Park & Hawaiian Memorial Park Mortuary. We also serve thousands of visitors to the Byodo-In Temple. These clients and visitors enter our property through several entry gates, which requires parking management, cashless ticket point of sales booths, and front gate flower sales. Responsibilities Provide directions and guidance to families, visitors, and vendors. Front Gate Flower Sales Parking lot management Byodo-In Visitor Ticket Booth station Monitor and authorize entrance and departure of employees, visitors, and other persons to deter theft and provide eyes and ears to alert authorities if necessary. Call police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons. Qualifications Personable, Positive Attitude and strong customer service skills Physical effort requiring manual dexterity is occasionally required (between 5% and 25% of the job). Work pace and/or exertion may bring on a limited amount of physical fatigue. This position requires standing for sustained periods of time and to work in many environments, including extreme heat and cold, humid and wet environments. Customer Service Experience preferred but not required. Must be 18 years or older Salary Range:$16/hr. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

The **Return Agent (Rental Car)** is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. The key responsibilities and accountabilities are: + Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures + Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner + Provide the customer with an invoice and a full explanation of their charges + Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. + Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. + Check fuel level and mileage and clearly explain final charges to the customer + Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed. + Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction + Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines + To carry out any other duties requested by the managers/Team Leaders. + Keep work area organized and free of clutter **Basic Qualifications:** + Passion for customer service and attention to detail - Goes the extra mile + A minimum of one year of sales or customer experience in a high volume or service-oriented environment + Proven strong sales and closing skills and the ability to friendly, engaging manner + Basic computer proficiency **Must be able to:** + Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. + Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills + Demonstrate professionalism and interpersonal skills + Proven experience of working well within a team. + 100% customer focus, with proven experience within a customer facing environment + Work flexible shifts including weekends and holidays; and work overtime as required + Work outdoors during all weather conditions + Stand for long periods of time + Lift up to 45 pounds **What You'll Get:** + Hourly Rate is $16.75 + Commission. + Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment) + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Weekly Pay + Holiday Pay + Career growth opportunities + Paid Training to expand your skills and knowledge + Comprehensive Medical, Dental, & Vision benefit options after 30 days + Up to 40% off the base rate of any standard Hertz Rental The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran