Call Center Specialist
Agent job in Wilmington, DE
On-site role
Qualifications:
Phone background preferred
Proficient on the computer
Good typing skills
Friendly customer service.
Contact with taxpayers at the window.
100% incoming calls, 1000 calls/day across the department
Real Estate Agent
Agent job in Philadelphia, PA
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
Commercial Real Estate Agent
Agent job in Wilmington, DE
Healthcare Facilities Solutions (HFS) is rapidly expanding, and we are seeking Commercial Real Estate Agents to join our team for this exciting opportunity. This position requires someone who is a self-starter and a multi-tasker. They should also be comfortable thriving in fast-paced environments. The position will focus on healthcare real estate leasing and sales, investment properties, and development opportunities.
The Healthcare real estate industry has seen steady and robust growth over the last 25 years, and we anticipate similar expansion into the foreseeable future.
Newly Licensed Real Estate Agent
Agent job in Northfield, NJ
Job Description
Elevate Your Real Estate Career with Century 21 Action Plus Realty!
Are you a driven real estate agent eager to advance your career? Look no further! At Century 21 Action Plus Realty, we're not just keeping pace with the market; we're setting new standards for success. Our innovative partnerships with leading technology firms in the real estate sector mean we're generating more leads than ever before, offering you an unparalleled opportunity to excel.
Join our dynamic, tech-savvy team and be part of a powerhouse that's revolutionizing the industry. Our state-of-the-art online lead generation platform has propelled us to become one of the fastest-growing real estate organizations. We combine dedication, comprehensive training, and top-tier leads to ensure our agents consistently break records.
Discover the Exceptional Benefits We Offer:
Outstanding Support: Access premium marketing materials and sales support, with guidance from our expert coaches and leadership team.
Efficient Back-Office Support: Our administrative team handles the paperwork, allowing you to focus on delivering exceptional client service.
Proven Training Program: Our training curriculum is designed to transform you into a lead conversion expert, regardless of your previous experience.
Expert Mentoring: Benefit from regular, high-quality mentoring sessions that accelerate your professional growth.
Lucrative Commission Structure: Our commission plans are designed to help you easily surpass the $100k/year mark.
Explore the Exciting Responsibilities You'll Undertake:
Diligently follow up with leads to convert them into successful sales.
Cultivate strong, lasting relationships with clients to generate additional sales opportunities.
Conduct buyer and seller consultations to understand their unique housing needs and showcase properties that meet their desires.
Lead engaging open houses to highlight our agency listings and attract enthusiastic buyers.
Oversee every aspect of a transaction, from listing to closing, ensuring a seamless and enjoyable experience for all parties involved.
Engage with potential clients to generate new business and expand our reach.
Utilize your market knowledge to address inquiries about prospective homes, comparable properties, and market trends.
Qualifications We Seek:
Previous sales experience is advantageous, but we warmly welcome emerging talent.
A strong affinity for technology is essential, as digital proficiency is key in the real estate industry.
Exceptional communication, negotiation, and networking skills are vital to unlocking limitless potential.
A self-motivated and proactive mindset is crucial for your path to success.
Excellent organizational and time management skills ensure you make the most of every opportunity.
An active Real Estate License is required for this position.
Seize this opportunity to launch your real estate career with us. Embrace an environment that fosters growth, rewards dedication, and guides you toward extraordinary success.
Apply now and embark on an exceptional journey with Century 21 Action Plus Realty, where we redefine the real estate landscape and build a legacy of excellence.
Job Type:
Full-time
Pay:
$48,226.91 - $196,492.21 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Box Office & Call Center Specialist (PT 24 hrs- Week Day/End)
Agent job in Philadelphia, PA
Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy.
Job Qualifications:
Education:
High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience.
Experience:
One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events.
Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests.
Completion of Barnes Foundation Associate training coursework.
Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events
Demonstrate strong attention to detail.
Highly organized.
Demonstrated customer service/relations experience with a true passion for working with the public.
Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry.
Flexible schedule with the ability to work weekends, some evenings and holidays, as needed.
Ability to operate a digital point of sale system with accuracy and reliability.
Proficiency in digital tools including Microsoft products and modern communication tools.
Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting.
Knowledge or interest in history, fine art and/or language skills beyond English are a plus.
Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills.
Licenses, Certifications: N/A
Clearances:
Criminal Background-National
Physical A ctivities to Perform Essential Functions:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Moving:
Ability to stand and walk for 8-hour shifts with minimal rest breaks.
Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies.
Vision Requirements:
This position requires extended time on the computer.
Communication Requirements:
Clearly communicate in person, by phone, and by video conference.
Communicate with others in conversational and written English.
Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus.
Job Responsibilities:
Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility.
Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive.
Handles challenging situations with the public quickly and effectively, with skill and professionalism.
Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement.
Actively up-sells additional offers such as membership, seminars, lectures, and parking.
Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings.
Disseminates information regarding various education and membership events.
Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information.
Provides timely response to guest requests for information received by mail, phone, and email.
Follow-up on customer calls and emails.
Creates Customer Service Issue records for all compliments, complaints or comments.
Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately.
Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices.
Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers.
Works with various technology platforms to sell tickets and communicate effectively.
Accurately enters data and processes payments.
Adheres to foundation policies, including those regarding attendance, punctuality and dress code.
Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions.
Assists in preparation of mailings and other communications with customers.
Performs other duties as assigned.
Organization-Wide Competencies:
1. Accountability:
a. Prepares for work assignments and meetings,
b. Conducts thorough fact-finding, decision-making and/or follow through,
c. Admits mistakes and errors and informs others when one is not able to meet a commitment.
2. Job Quality:
a. Dependably demonstrates job knowledge necessary for the position,
b. Produces timely, accurate, high quality work output,
c. Prioritizes work responsibilities effectively and produces work quantity expected for the role.
3. Service:
a. Identifies problems and collaborate with others to devise and create effective solutions.
b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values.
c. Facilitates open communication and keeps an open mind about new ideas.
4. Leadership:
a. Sets a good example for others,
b. Demonstrates ethical decision-making and communication,
c. Makes decisions. Uses a solution-oriented, collaborative approach.
5. Collaboration:
a. Seeks win-win outcomes in decision-making,
b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others,
c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives.
6. Empowerment (Supervisors):
a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources,
b. Motivates team to meet short- and long-term goals: individual, department and strategic plan,
c. Creates environment for staff development.
7. Administration (Supervisors):
a. Meets goals related to revenue targets, expense control, program fees, etc.,
b. Develops/manages budget in keeping with organizational priorities,
c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.),
d. Collects and analyzes data effectively,
e. Documents work accurately and consistently, shares information appropriately.
Auto-ApplyReal Estate Sales Listing Agent
Agent job in Wilmington, DE
Job Description
Join the #1 Mega ICON Team in Delaware and Pennsylvania, now expanding across the Tri-State area! With over $530M in sales and more than 1,800 homes sold, this is your chance to grow your career under the mentorship of Kat Geralis, one of Delaware's most successful and respected team leaders.
We're looking for motivated agents who are passionate about assisting buyers and sellers with the exciting yet complex process of buying and selling homes.
Known for our exemplary training, development, and mentorship, we enjoy coaching new agents and helping them to thrive in their new careers! We provide unparalleled back-office support so that you can focus on what you do best: working with clients. Come join a friendly, supportive, close-knit team that enjoys working together. Apply today, and let's chat about your future!
What's in it for you:
Action-forward, highly productive team that serves clients with excellence
A well-equipped team that meets and serves the growing internet buyer population
Professional coaching and accountability to help you convert leads to closed transactions
State-of-the-art systems and technology will help you manage your business
High-producing, collaborative team with strong market knowledge
Exceptional administrative support so you can focus on selling
If you're ready to lead and inspire agents while growing a top-performing team, we want to hear from you!
Apply today and help us take Redux to the next level!
#ZR
Compensation:
$150,000+ commission based income
Responsibilities:
Engage, cultivate, and convert new contacts into clients
Guide buyers through the end-to-end buying process to find the best property for their needs
Educate clients about relevant market changes, neighborhoods, financing options, and general information necessary to make a decision in the ever-changing real estate landscape
Actively work to grow market share and a positive team reputation
Qualifications:
Full-time availability with an active DE real estate license, bonus points for a PA or MD license as well
Service-oriented attitude with a client-first focus
Strong networking skills and a work ethic to build your professional reputation and personal wealth
Ability to work productively within a team environment
Past sales or consulting experience is a plus
Excellent verbal, written, and presentation skills
About Company
Join Our Winning Team at The Redux Group!
The Redux Group is a dynamic, growth-focused real estate team serving the Mid-Atlantic region, including Delaware, Maryland, Pennsylvania, Virginia, and Washington, DC! As a top-producing team, we're passionate about helping our agents excel while fostering a supportive, family-like atmosphere.
We're looking for motivated individuals eager to sharpen their skills, thrive in a fast-paced environment, and contribute to a team that celebrates success and encourages one another to reach new heights.
The Redux Group is an equal opportunity employer that values diversity and inclusion. All qualified applicants are welcome to apply.
If you're ready to grow your career with a team that's dedicated to your success, we'd love to hear from you. Come grow your career with us!
Boarding Agent, Maritime Ship Agent
Agent job in Philadelphia, PA
Dating back to a century ago in 1923, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we're appointed - improving efficiency for our customers. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.
In addition to immediately serving our customers' vessels, we offer a range of services to add value and support throughout the supply chain - from forwarding and documentation, to commodity reporting, to cargo monitoring.
Position Summary:
Entry-level position and springboard to embark on a career in the maritime field. Liaise with pilots, tug boats, linemen, US Customs and Border Protection, US Coast Guard, cargo interests and vessel owners to ensure safe and efficient vessel operations while in port. Excellent opportunity for those looking to spend time in the field, as well as time in the office, handling communications and port expenses. Must be comfortable with a flexible schedule, working nights and weekends as needed based on vessels' schedules.
Essential Responsibilities and Duties:
Operations Management
* Boarding of vessels at marine facilities and mid-stream locations
* Coordinate berthing assignments and order pilots, tugs, and linesmen for vessels
* Coordinate and order vessel husbandry services within authorized funding limits
* Provide timely and accurate responses to incoming email requests for assigned ships and general office traffic when required
* Draft, execute, and dispatch commercial documentation with timeliness and accuracy
* Be contactable at all times while on call and maintain readiness to respond to vessel requirements and changes of boarding schedules after office hours
* Follow Company Standard Operating Procedures and seek guidance when modifications for specific calls or other questions arise
* Travel to and provide operations support to other ports when required by the Host management team
* Assist in the training and onboarding of new team members as required
Regulatory
* Coordinate with U.S. Government Agencies to prepare and submit required documents, verify successful filings of reporting notices, and schedule necessary vessel attendances within required time frames
* Verify successful filing of cargo import, entry, and export manifests within required time frames
Service
* Maintain professional acumen and a customer service mindset when dealing with Host customer, stakeholder and industry relationships
Education, Knowledge, Experience, Skills and Abilities Required:
* Prior customer service experience, required. Prior agency experience, a plus.
* Transitioning military personnel and veterans encouraged to apply.
* Must have valid driver's license with clean driving record.
* Strong interpersonal skills including excellent verbal and written communication skills
* Self-motivated and able to multi-task in a constantly changing work environment
* Analytical and problem-solving skills
* Ability to manage high volumes of electronic communication, both in office and while mobile in the field
* Ability to work evenings, weekends, holidays and adapt to fluid ship port schedules in 24/7/365 port operations
* ASBA agency certified or willing to become within first three months of employment
Physical Requirements:
* Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water
* Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms
* Must be able to lift and carry 50 lbs
* Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow)
HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Sales Representative / Customer Service - FASTSIGNS
Agent job in Cherry Hill, NJ
Benefits: * Opportunity for advancement * Paid time off * Training & development * Competitive salary * Employee discounts Are you a natural people person who thrives on helping others succeed? Do friends say you'd be great in sales or customer service? Are you looking for a role where you can grow your skills, learn something new every day, and build a real career? If so, FASTSIGNS wants to meet you. About the Role
As a Customer Service Representative at FASTSIGNS, you'll be the first point of contact for customers-helping them bring their ideas to life through custom signage solutions. You'll work across email, phone, in-person, and even on-site visits to businesses. Your mission? Build strong relationships, solve problems creatively, and deliver an exceptional customer experience from start to finish.
What You'll Do
* Serve as the face of FASTSIGNS, greeting and assisting customers
* Consult with clients to understand their needs and recommend solutions
* Prepare estimates, process work orders, and manage project timelines
* Collaborate with the production team to ensure timely delivery
* Participate in daily team huddles and contribute to marketing efforts
* Maintain organized records and follow up with clients to ensure satisfaction
What You'll Gain
* Extensive training-both online and in-person
* A clear path for career advancement
* A dynamic, fast-paced environment where no two days are the same
* The chance to work with a global leader in the signage industry (700+ locations worldwide)
* A supportive team that values your ideas and growth
Who You Are
* Outgoing, friendly, and eager to learn
* A great listener with strong communication skills
* Organized and detail-oriented
* Comfortable with technology and multitasking
* Passionate about helping others and solving problems
Why FASTSIGNS?
We're more than signs-we're visual communication experts. Our team is passionate, creative, and driven to make an impact. We believe in investing in our people and creating a workplace where you can thrive.
Ready to make your mark? Apply today and start building a career you're proud of.
Field Marketing Agent
Agent job in Philadelphia, PA
At Whizz, we believe that marketing starts with real people and real conversations. As a Field Marketing Agent, you will be the bridge between our innovative e-bike solutions and the delivery riders who need them most. Your role will combine grassroots marketing with direct sales, giving you the chance to both represent our brand and generate meaningful client relationships in the field.
Requirements
Hardworking: Hustler mentality with strong work ethic and goal driven;
People Friendly: Excellent interpersonal and communication skills to build rapport with clients;
Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;
Disciplined: Self-motivated and able to work independently with minimal supervision;
Authorized to work in the US;
Knowledge of foreign languages: (French, Spanish, Arabic) is a big plus
Benefits
Enjoy a flexible part-time schedule;
Opportunity to earn about $1,500/week;
Apply and communicate with clients in any language;
Quick growth path into senior marketing or sales roles;
Hands-on training with sales methods that deliver proven success.
Auto-ApplyWelcome Agent - Overnight
Agent job in Philadelphia, PA
Additional Information Overnight Shift Job Number 25185619 Job Category Rooms & Guest Services Operations Location W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP (*************************************************************************************************************************************************
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Reservation Agent | HOTEL DU PONT | Wilmington, DE
Agent job in Wilmington, DE
What You'll Do Handle incoming calls, emails, and reservation inquiries Advise guests on room types, rates, and packages Process bookings, modifications, and cancellations Ensure accuracy in guest profiles and reservation details Communicate special requests to hotel departments
Promote hotel amenities, dining, and experiences
Resolve guest concerns with professionalism and care
Who You Are
Warm, articulate, and guest-focused
Detail-oriented with strong communication skills
Comfortable managing multiple inquiries at once
Familiar with reservation or PMS systems a plus
Flexible with scheduling, including weekends and holidays
Why You're Here
You take pride in creating seamless beginnings to every stay. As the voice of HOTEL DU PONT, you set the tone for luxury service long before a guest arrives.
Booking Agent
Agent job in Philadelphia, PA
Job Description
.
We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!
Roles & Responsibilities
· Research, Create, and Execute exceptional itineraries for clients
· Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
· Review budgets, and plan trips according to client's budget constraints
· Stay up to date on changes within the tourism industry
· Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…)
· Effectively manage your time when researching trips and communicating with clients
Requirements
Requirements
· Must be at least 18years of age, and be authorized to work within the US.
· Must be fluent in English
· Must be able to effectively communicate with clients (strong sales background a plus)
· Must have a smartphone with internet access, laptop recommend but not required
· Personal travel experience is a huge plus, however not required
· Previous experience in customer service or hospitality also a plus, but not required
BenefitsBenefits
Flexible Schedule
Travel Discounts and Perks
Part-time and Full-time available
Call Center/Communication Specialist
Agent job in Collingswood, NJ
Job DescriptionSalary:
Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The candidate must absolutely love working with people. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional service that patients feel as if they are at a 5 star hotel.
Our mission is to provide our family of patients with a world class level of eye care and legendary, memorable customer service. The candidate should realize the importance of this mission and be confident that they can uphold it.
We are looking for a part time (25-28hrs week to start) recall coordinator to perform recalls for three optometry offices. This position will include answering calls, emails, texting patients, and other related duties.
Job tasks include, but are not limited to:
Answering phone calls, texts, and emails for three office locations.
Scheduling appointments.
Performing patient recall and confirmation calls.
Administrative and clerical tasks
Experience is not required, however
applicants must be proficient with computers.
Account Services Representative III
Agent job in Philadelphia, PA
American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Account Services Representative III. This position serves as subject matter expert in all areas of Account Services including but not limited to American Heritage Credit Union's deposit-based product and service offerings, member accounts, IRA administration, fiduciary accounts, etc. Engage with members/non-members through needs-based/consultative actions and assist members via remote, video-based experience.
RESPONSIBILITIES INCLUDE:
Serve as subject matter expert (SME) in the following areas: All American Heritage deposit-based products and services; Electronic/mobile offerings including but not limited to Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.; All Account Services processes which includes but is not limited to decedent accounts, IRA's, powers of attorney (POA's), trusts, fiduciary accounts, inheritance tax filing, garnishments, CP-2100 processing, etc.
Engage with members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
Fulfill lead generation requests submitted via the customer relationship management (CRM) system, Better Lobby, etc.
Open new accounts, certificates of deposit, money market accounts, IRA's, club accounts, and sharedraft accounts; Complete necessary documentation for ACH and payroll deductions, and cross-sell products and services to meet member financial needs/goals.
Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
Assist with and resolve complex/specialized account matters such as IRA corrections, decedent account processing, Trust/IRA offerings, etc.
Assist members in utilizing self-service technology (i.e.: PAT, Online/Mobile Teller, Bill Pay, etc.).
Utilize sales tracking systems, member data warehouse programs, and other tools/systems (i.e.: Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate them in areas of low engagement.
Perform member transactions through a variety of channels which includes but is not limited to video, phone, mail, fax, etc.
Prepare/assist with report compilations.
Perform/assist with quality control duties with include but are not limited to new accounts, decedent accounts, POA's, etc.
Assist management with departmental quarterly SOP procedure review and submit corrections and recommendations as deemed fit.
Perform annual required minimum distribution (RMD) review; Manage and resolve member RMD correspondence as requests are received.
Effectively describe features and benefits of American Heritage products and services so members may realize how their financial goals can be met.
Interview loan applicants, process logs, and prepare loan applications using the automated loan approval system and distribute to loan officers for their approval.
DocuSign, mail, or fax applications and/or other pertinent account information to members and prospective members.
Gather background information on members through obtaining credit bureau reports and offering alternative cost saving financial solutions to members while enhancing relationships and providing ultimate member service.
Assure quality member service by enthusiastically acknowledging members and ensuring they are promptly and professionally assisted.
Complete all date of death figures for inheritance tax filing.
Provide assistance and backup to all Account Services positions and access all programs needed to assist the membership effectively.
QUALIFICATIONS:
Three to five years of similar or related experience.
Work requires exceptional knowledge of, deposit products, electronic services, and specialty processes completed in Account Services.
Knowledge of interviewing skills and conversational techniques required.
Must have the ability to apply broader aspects of established practices to situations which go beyond clear, concise guidelines.
Work requires intermediate working knowledge of Word and Excel and advanced knowledge of Better Lobby, Data Verity, Meridian Link (XA) and Symitar.
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
Call Ctr Specialist Access-12AM-8:30AM/Jenkintown
Agent job in Philadelphia, PA
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Preferred or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years experience in customer service or a Call Center Required
General Experience communicating in Spanish (Bilingual) Preferred
General Experience in a physician practice or call center environment Preferred
Licenses
'391496
Customer Service Representative
Agent job in Wilmington, DE
Duration-12+ months Contract
Shift-8 am - 4:30 pm M-F
Qualifications:
Phone background preferred
Proficient on the computer
Good typing skills
Friendly customer service.
Contact with taxpayers at the window.
100% incoming calls, 1000 calls/day across the department
Real Estate Sales Agent
Agent job in Northfield, NJ
Job Description
Elevate Your Real Estate Career with Century 21 Action Plus Realty!
Join Century 21 Action Plus Realty and unlock a world of limitless opportunities. We are redefining success in real estate with our cutting-edge technology and robust internet lead generation system, propelling our agents to new heights. Experience why we are one of the fastest-growing real estate firms in the industry.
Why Choose Century 21 Action Plus Realty?
Access to High-Quality Leads: Say goodbye to the hassle of finding clients; we provide a steady stream of premium prospects directly to you.
Exceptional Support: Our expert coaching staff and management team guide you to peak performance with top-tier marketing resources and comprehensive sales support.
Streamlined Administrative Processes: We handle the paperwork, so you can focus on what truly matters-serving your clients.
Master Lead Conversion: Our proven training program caters to all skill levels, transforming you into a lead conversion expert.
Are You the Right Fit for Century 21 Action Plus Realty?
Self-Driven Professional: We seek motivated, goal-oriented individuals ready for rewarding full-time sales roles.
Energetic & Service-Oriented: If you excel at building relationships and have a genuine desire to help others, this is your calling.
Collaborative Team Player: Success at Century 21 Action Plus Realty requires determination, enthusiasm, and a strong commitment to excellence within a supportive, family-like environment.
As a Real Estate Agent on Our Team, You Will:
Manage Leads Effectively: Maximize every sales opportunity through diligent and consistent lead follow-up.
Build Client Relationships: Understand clients' goals to generate additional sales opportunities.
Conduct Professional Consultations: Connect clients with their dream properties through insightful, informative meetings.
Showcase Properties: Host open houses to engage potential buyers and highlight our listings.
Coordinate Transactions Efficiently: Oversee property deals to ensure a smooth and timely process for all parties involved.
Expand Our Reach: Utilize your skills to attract new clients and grow our business.
Stay Informed: Maintain a comprehensive understanding of current market trends to address client inquiries effectively.
Qualifications We Seek:
Sales Experience (Preferred): While appreciated, prior sales experience is not mandatory.
Tech-Savvy: Embrace innovative tools and systems in the digital real estate landscape.
Excellent Communication & Networking: Excel in communication, negotiation, and professional networking.
Ambitious & Goal-Oriented: Exhibit self-motivation, determination, and a willingness to overcome challenges.
Organized & Time-Conscious: Demonstrate strong organizational skills and excellent time management.
Real Estate License (Required): An active Real Estate License is essential.
While others hesitate, Century 21 Action Plus Realty moves forward! In a thriving real estate market, we excel, and exceptional opportunities await you. Are you ready to embrace growth and success? Apply today and step into a promising future with our team!
Job Type:
Full-time
Pay:
$48,226.91 - $196,492.21 per year
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Self-determined schedule
Weekend availability
Supplemental Pay Types:
Bonus pay
Commission pay
Box Office & Call Center Specialist (PT 24 hrs- Week Day/End)
Agent job in Philadelphia, PA
Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy.
Job Qualifications:
Education:
High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience.
Experience:
One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events.
Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests.
Completion of Barnes Foundation Associate training coursework.
Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events
Demonstrate strong attention to detail.
Highly organized.
Demonstrated customer service/relations experience with a true passion for working with the public.
Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry.
Flexible schedule with the ability to work weekends, some evenings and holidays, as needed.
Ability to operate a digital point of sale system with accuracy and reliability.
Proficiency in digital tools including Microsoft products and modern communication tools.
Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting.
Knowledge or interest in history, fine art and/or language skills beyond English are a plus.
Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills.
Licenses, Certifications: N/A
Clearances:
Criminal Background-National
Physical Activities to Perform Essential Functions:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Moving:
Ability to stand and walk for 8-hour shifts with minimal rest breaks.
Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies.
Vision Requirements:
This position requires extended time on the computer.
Communication Requirements:
Clearly communicate in person, by phone, and by video conference.
Communicate with others in conversational and written English.
Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus.
Job Responsibilities:
Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility.
Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive.
Handles challenging situations with the public quickly and effectively, with skill and professionalism.
Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement.
Actively up-sells additional offers such as membership, seminars, lectures, and parking.
Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings.
Disseminates information regarding various education and membership events.
Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information.
Provides timely response to guest requests for information received by mail, phone, and email.
Follow-up on customer calls and emails.
Creates Customer Service Issue records for all compliments, complaints or comments.
Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately.
Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices.
Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers.
Works with various technology platforms to sell tickets and communicate effectively.
Accurately enters data and processes payments.
Adheres to foundation policies, including those regarding attendance, punctuality and dress code.
Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions.
Assists in preparation of mailings and other communications with customers.
Performs other duties as assigned.
Organization-Wide Competencies:
1. Accountability:
a. Prepares for work assignments and meetings,
b. Conducts thorough fact-finding, decision-making and/or follow through,
c. Admits mistakes and errors and informs others when one is not able to meet a commitment.
2. Job Quality:
a. Dependably demonstrates job knowledge necessary for the position,
b. Produces timely, accurate, high quality work output,
c. Prioritizes work responsibilities effectively and produces work quantity expected for the role.
3. Service:
a. Identifies problems and collaborate with others to devise and create effective solutions.
b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values.
c. Facilitates open communication and keeps an open mind about new ideas.
4. Leadership:
a. Sets a good example for others,
b. Demonstrates ethical decision-making and communication,
c. Makes decisions. Uses a solution-oriented, collaborative approach.
5. Collaboration:
a. Seeks win-win outcomes in decision-making,
b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others,
c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives.
6. Empowerment (Supervisors):
a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources,
b. Motivates team to meet short- and long-term goals: individual, department and strategic plan,
c. Creates environment for staff development.
7. Administration (Supervisors):
a. Meets goals related to revenue targets, expense control, program fees, etc.,
b. Develops/manages budget in keeping with organizational priorities,
c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.),
d. Collects and analyzes data effectively,
e. Documents work accurately and consistently, shares information appropriately.
Auto-ApplyBooking Agent
Agent job in Philadelphia, PA
Job Description
.
We are seeking an outgoing individual for our Booking Agent opportunity! As an Agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with planning. Travel Agents handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply!
Roles & Responsibilities
· Research, Create, and Execute exceptional itineraries for clients
· Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
· Review budgets, and plan trips according to client's budget constraints
· Stay up to date on changes within the tourism industry
· Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…)
· Effectively manage your time when researching trips and communicating with clients
Requirements
Requirements
· Must be at least 18years of age, and be authorized to work within the US.
· Must be fluent in English
· Must be able to effectively communicate with clients (strong sales background a plus)
· Must have a smartphone with internet access, laptop recommend but not required
· Personal travel experience is a huge plus, however not required
· Previous experience in customer service or hospitality also a plus, but not required
Benefits
Requirements
· Flexible Schedule
· Travel Discounts and Perks
· Part-time and Full-time available
Call Center - Virtual Member Experience Advisor - Financial Account Specialist
Agent job in Philadelphia, PA
American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia!
These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience.
RESPONSIBILITIES INCLUDE:
Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services.
Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.
Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc.
Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals.
Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary.
Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.).
Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement.
Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc.
Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly.
QUALIFICATIONS:
Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution.
Associate's Degree in Business Administration or a related field or the equivalent experience required.
Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.)
FICEP certification (to be completed after hire date).
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.