This Customer Service Rep - Electric/Water position is full-time (non-exempt) position is based on a 40-hour work week with a pay rate of $18.4111. This position is part of the public employees Union (PEU) and will work at Utilities Building located at 120 N Federal Hwy #104, Lake Worth, FL 33460.
In addition, this position offers:
Vacation and Sick Leave Accruals
13 Paid Holidays
3 Floating Holidays
City of Lake Worth Beach Medical Benefits that include Life Insurance, Dental and Vision coverage
Retirement Plan
JOB SUMMARY:
Under general supervision, responsible for handling Utility customer questions, payments, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one stop resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receive, answer, resolve and process inquiries and issues from customers, contractors and other city departments by telephone, email, fax, or in person.
Use computerized systems for information gathering, data resources, creating service requests, troubleshooting, etc.
Research and verify Utility customer account information to provide information regarding services, products, billing, etc.
Process and balance utility payment batches for payments received through mail and drop boxes to proper accounts.
Accept and process new service applications, as well as service terminations and transfer requests.
The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position.
KNOWLEDGE, SKILLS AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty and possess a positive, professional demeanor.
Communicate effectively with supervisors, team members, other departments and the public, with customer service and professional demeanor.
Communicate verbally and in writing in a concise, clear and professional manner.
Learn new/revised processes quickly and follow instructions to ensure completion of assignments with accuracy and minimal supervision.
Use multiple systems/applications simultaneously to complete assignments effectively and efficiently (Microsoft Office, Naviline, PayNearMe, Paymentus, Tantalus, etc).
Adapt to changing assignments, procedures, etc., quickly and willingly to assist customers and team members.
Stay updated on office guidelines, safety procedures, and all daily changes.
Maintain strong attention to details, ensuring accurate completion of assignments and minimal repetition of customer requests.
Deal with difficult situations/customers and conflict using de-escalation, empathy and knowledge.
Demonstrate knowledge of utilities (electric and water) needed to assist customers.
Knowledge of office equipment to use effectively and safely.
High productivity with accuracy in a busy environment with multiple interruptions by using prioritization skills.
WORK ENVIRONMENT:
Office environment, fixed work schedule, face to face interaction with co-workers and customers, call center, sitting, standing, lifting light objects (up to 10 pounds).
EDUCATION AND EXPERIENCE:
Graduation from High School or equivalent, plus (3) years' experience in a customer service office position performing the above skills and knowledge. Bilingual a plus or preferred.
All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation.
Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed.
The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Applicants for positions with the City of Lake Worth Beach should know and be aware of the following:
Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119.
Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member.
$18.4 hourly 6d ago
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Customer Service Representative
Circle K Stores, Inc. 4.3
Agent job in Port Saint Lucie, FL
Store 2************0 SW Crosstown Parkway, Port Saint Lucie, Florida 34987 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire Customer Service Representative, Customer Service, Representative, Retail, Service
$22k-27k yearly est. 5d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Agent job in Fort Lauderdale, FL
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail
$30k-34k yearly est. 6d ago
Customer Service Representative / Dispatcher
Aireserv Heating and Air Conditioning
Agent job in Boca Raton, FL
Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Representative, Dispatch, Retail
$23k-31k yearly est. 3d ago
Aviation Front Desk Customer Service Representative
Atlantic Aviation FBO Inc.
Agent job in Stuart, FL
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$23k-31k yearly est. 4d ago
Customer Service Representative
Classic Collision 4.2
Agent job in Port Saint Lucie, FL
Classic Collision is now hiring a Customer Service Representative for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person
Explain and educate customers on repair process on a high level, including insurance claim information and processes.
Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes
Coordinate Rental Car /Tow companies to provide one-stop service to all customers
Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate
May assist in customer communication throughout the repair process
Monitor DRP assignments, estimate/repair appointments and capture rates of assignments
Follow up on all DRP assignments present and past to maintain sales for the center
Maintain DRP logbooks and Enterprise ARMS daily
Secure proper payments
Assist with reconciling invoices to payables report daily and monthly (as applicable)
Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area
Perform other administrative tasks and duties as required to successfully meet the needs of the business
Other duties as assigned
Qualifications
Must be at least 18 years of age
Previous experience in customer service, sales, or other related fields is preferred.
Must have a valid driver's license and be eligible for coverage under company insurance policy
Effective communication (written and verbal) and interpersonal skills are required.
Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment
Behaviors/Competencies:
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please
e-mail *******************************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$21k-28k yearly est. 6d ago
Customer Service Representative (English/Spanish)
5Th HQ
Agent job in Davie, FL
5th HQ -
We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description.
Essential Functions and Responsibilities
Provides sales support for International Sales Business Developer
Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process
Requests internally samples to send to existing customers and new leads
Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times.
Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.)
Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.)
Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department
Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints)
Responsible for the processing and data entry of orders and invoicing using Visual software
Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed.
Follow up on the Registration Process and payment of Registration fees with each customer
Expedites the resolution of customer problems and complaints
Requests codifications for Master Formulas for finished Products
Supports inventory control of customer supply materials
Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services
Supports in the development of new products in liaison with R&D in the development of the new products to be launched every year
Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers.
Provides feedback to management regarding customers
Assists in special projects from International Sales Department
Performs other functions as requested by the immediate Supervisor
Qualifications
Associate's degree or Bachelor's degree (preferred)
Bilingual English- Spanish
2- 5 years' experience in customer service
Strong computer skills (Microsoft Word, Excel, Outlook)
Strong communication skills
Able to accept criticism and show desire to learn and improve
Able to multitask
Works well in a fast-paced environment
$23k-31k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Christopher Melly-State Farm Agent
Agent job in Port Saint Lucie, FL
Benefits:
Access to employee assistance program through nextgen
Access to employee discount program through Life Mart
Short and Long term disability
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Christopher Melly - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$23k-31k yearly est. 6d ago
Customer Service Representative
Insight Global
Agent job in Pompano Beach, FL
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
Day-to-Day:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Process changes or cancellations to delivery orders
Requirements:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Previous customer service experience
Strong communication skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Pluses:
Fluency in Spanish
$23k-31k yearly est. 1d ago
Reservations Agent
Vacatia 3.9
Agent job in Fort Lauderdale, FL
Job Description
Join Vacatia and Deliver Exceptional Experiences for Owners & Guests
Location: Current location: Vacation Village at Weston location at 16461 Racquet Club Road Weston Fl 33326
Location will be moving to come February of 2026: 2626 East Oakland Park Blvd Fort Lauderdale, FL 33306
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence.
Why You'll Love Working at Vacatia
Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms.
Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners.
Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries.
Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience.
Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement.
Your Impact
Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms.
Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes.
Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels.
Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems.
Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals.
Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise.
What You Bring
1+ year of experience in reservations, hospitality, customer service, travel, or related fields. Timeshare, hotel, or travel agent experience strongly preferred.
Strong communication, service mindset, and problem-solving abilities.
Ability to manage high call volume while maintaining accuracy and professionalism.
Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred).
Bilingual English/Spanish strongly preferred.
High school diploma preferred.
Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment.
Join Us
Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.
$28k-32k yearly est. 10d ago
Reservationist
Harbour Ridge 4.0
Agent job in Palm City, FL
Job Summary: Handle customer inquiries both in person and by phone, provide information and assistance to members, staff and guests according to established procedures.
Essential Duties and Responsibilities include the following, but are not limited to:
Meet and greet all visitors in a pleasant, courteous and professional manner. Assist guests, members and associates with inquiries and directions.
Assist club members with all dining and club activity reservations. Document and circulate to staff all reservations. Maintain communication flow between reservation desk and appropriate staff members. Inform managers and chef of updated reservation count.
Attend to special catering orders for club members as needed. Calculate, document and communicate to staff all special and/or seasonal catering orders.
Provide clerical support to the club members and departments that may include but are not limited to: faxing, copying, preparation of outgoing mail and packages.
Assist with the publication and distribution of the club newsletter.
Compose, type, proofread and copy memos and other documents.
Maintain basic logs and perform data entry.
Coordinate pickup and delivery of express mail services (FedEx, USPS)
Job Requirements include the following, but are not limited to:
Conduct the day-to-day operations of the office in a business-like, ethical and professional manner.
Strive to exceed customer service expectations of members, guests and associates.
Maintain good working relationship with club members, employees and all customers.
Accurately type 30 words per minute. Proficient in Microsoft Word and Excel.
Operate office equipment, including copiers, facsimile machines and computers; input and retrieve data and text; and organize and maintain filing.
Possess effective oral and written communication skills including the ability to clearly express thoughts to others and exchange information.
Utilize a clear speaking voice in the English language.
Maintain confidentiality of files and other documents.
Dress appropriately for position; professional manner and well groomed.
Establish and maintain a clean and professional workspace.
Demonstrate record of good work attendance and reliability; regular and punctual in attendance.
Demonstrate flexibility in work habits and work schedule.
Use time effectively; complete work in a timely manner.
Comply with company policies and procedures as established in the Employee Handbook or as demonstrated as common practice.
Seek to improve self in knowledge and skills
Supervisory Responsibilities: This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, see and hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
$26k-32k yearly est. 2d ago
PBX/Reservation Agent
LR Palm House LLC
Agent job in Palm Beach, FL
Job DescriptionDescription:
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
Requirements:
$24k-32k yearly est. 24d ago
PBX/Reservation Agent
Lr Palm House
Agent job in Palm Beach, FL
Full-time Description
The PBX/Reservation Agent at Palm House plays a vital role in delivering a seamless and personalized experience for guests from their very first interaction. Acting as both the primary reservation coordinator and front-line communicator, this role ensures accurate bookings, attentive guest service, and smooth internal communication. The ideal candidate is detail-oriented, articulate, and customer-focused, with experience in luxury hospitality and proficiency with hotel reservation systems such as Opera. This position upholds the highest standards of service, reflecting Forbes-level excellence in every guest interaction.
Key Responsibilities:
Reservation Management:
Handle all guest reservation inquiries received via phone, email, or online channels.
Accurately enter, update, and manage individual and group bookings in Opera or an equivalent reservation system.
Communicate booking confirmations and modifications promptly to guests and relevant departments (Front Office, Housekeeping, Sales).
Monitor availability and inventory across room categories to maximize occupancy and revenue, in coordination with Revenue Management.
Maintain knowledge of all room types, amenities, packages, rates, and promotions to upsell appropriately.
Guest Relations & Service:
Serve as the first point of contact for guests, providing courteous, professional, and knowledgeable service.
Respond to special requests (room preferences, early arrivals, amenities) and note appropriately in guest profiles.
Resolve booking conflicts or guest issues professionally, escalating to leadership when necessary.
Build rapport with repeat guests and assist in developing guest profiles for future personalization.
Coordinate with the concierge or guest services team for pre-arrival planning or VIP arrangements.
PBX & Communication Duties:
Manage incoming calls through the PBX system efficiently, directing calls accurately and providing information to guests or internal teams.
Provide prompt and professional phone service, representing the Palm House brand with luxury-level service standards.
Assist in managing internal communication and guest requests routed through the PBX system.
Administrative & Reporting:
Assist with daily and weekly reservation reports for occupancy forecasting, arrivals, and cancellations.
Work closely with the Sales team on group blocks, rooming lists, and VIP reservations.
Monitor and reconcile third-party bookings to ensure rate parity and accuracy.
Maintain reservation records in compliance with privacy and data protection policies.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management, Business, or related field preferred.
1-2 years of experience in hotel reservations, front office, or customer service-preferably in a luxury hotel setting.
Proficiency with Opera, booking engines, PBX systems, and Microsoft Office Suite.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask in a high-pressure, detail-driven environment.
Passion for luxury service and guest satisfaction consistent with Forbes standards.
Physical Requirements:
Ability to sit for extended periods while working at a desk or computer.
Manual dexterity to operate office equipment, including phones, keyboards, and printers.
Ability to lift up to 10 pounds occasionally (e.g., office supplies or materials).
Ability to work flexible schedules, including weekends or holidays as business needs dictate.
$24k-32k yearly est. 60d+ ago
Cultivation Agent - Veg/Prop
Cresco Labs 4.2
Agent job in Indiantown, FL
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
SCHEDULE
Monday to Friday, 8am - 4:30pm
JOB SUMMARY
Cresco Labs is seeking a Cultivation Agent to join our facility. The Cultivation Agent is responsible for providing on-site cultivation for one or more medical cannabis gardens. Completion of tasks assigned by the Cultivation Team Lead to monitor and maintain plant production and health. Maintain quality control measures to ensure high quality product. Maintain organization, cleanliness and efficiency of production area. Main duties will entail carrying out day-to-day plant care including watering, pruning, harvesting and trimming. Must monitor and maintain plant production and quality control measures in accordance with the commonwealth and standards set by Cresco Labs.
CORE JOB DUTIES
Plant Care:
* Ensure plant health by pruning, topping, trimming, according to Cresco Labs policy, as well as any other tasks required.
* Moving plants in an orderly, time efficient manner from one area of the cultivation facility to another
* Transplanting smaller plants into bigger pots
* Harvesting Plants in an orderly time efficient manner
* Bucking wet or dry plants after harvest
Facility Cleaning:
* Perform all assigned duties required to ensure a clean and safe cultivation facility, including the safe disposal of waste.
* Responsible for the cleanliness of all cultivation equipment and tools including light reflectors, containers, mixing tools, application tools, and ventilation equipment.
Reports and Documentation:
* Assist the Cultivation Manager with tracking plants from birth to harvest by ensuring proper and accurate documentation for applicable activities.
* Ensure accurate documentation of all plant tracking numbers, lot numbers, and all other applicable information.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
* Two years experience in general production, preferably a regulated field producing for human consumption. Or, any satisfactory combination of experience and training which clearly demonstrates the ability to perform the above-described duties.
* Effective time-management skills and ability to multi-task
* Ability to perform the job duties in indoor and greenhouse climates of varying weather conditions.
* Ability to work in a fast-paced, changing and challenging environment.
* Requires work around plant material, which could include exposure to plant pollen and/or dust.
* Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time.
* Requires ability to lift up to 50 lbs to torso level.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$18-$18 USD
ADDITIONAL REQUIREMENTS
* Must be 21 years of age or older to apply
* Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting *************************
Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at **************************** with questions.
$18-18 hourly Auto-Apply 28d ago
Welcome Desk Associate
Mandel Jewish Community Center of The Palm Beaches 4.2
Agent job in Boynton Beach, FL
The Mandel JCC of the Palm Beaches is seeking a Welcome Desk Associate to join our JCC family in Boynton Beach, Florida.
The position is responsible for providing excellent customer service to all community members and staff. They are the first person who greets visitors either in person or over the phone and helps provide program, class & event information and take registration when needed. The role requires a positive attitude and high standards of service and professionalism at all times. Work schedule is generally 15-20 hours during each work week, plus additional hours as needed. Must have weekend and early evening availability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Customer service is a priority! Make all members and guests at the JCC feel welcome and comfortable;
· Greet and welcome all JCC guests in person and by phone with a smile and positive attitude; answer questions and direct to other colleagues in a positive manner;
· Provide program, class and event information (catalogs, flyers, etc.) and help community members register for these programs when needed;
· Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands;
· Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency;
· Ensures strict confidentiality of privileged information; Maintains adherence to all company policies and procedures, including agency safety requirements;
· Must work the days and hours to perform all assigned responsibilities and tasks, and be punctual and timely in meeting all performance requirements, including but not limited to, attendance standards and work deadlines;
· Ability and willingness to participate in ongoing professional development activities in order to keep current on new developments in the field and to enhance skills already maintained.
· Perform other duties as assigned.
MINIMUM POSITION REQUIREMENTS:
· A minimum of 1-2 years' experience in customer services/guest services/hospitality;
· Strong proficiency using various computer programs and have knowledge of a variety of computer software applications, such as, but not limited to Microsoft Office, including Excel and PowerPoint);
· Demonstrated ability to have positive and professional interactions with management, co-workers, vendors, and clients in a manner that encourages harmonious working relationships,
enhances the image and reputation of the agency and promotes positive client/agency relations;
· A high level of communication and interpersonal skills; able to situations, including sensitive and confidential ones with a demonstrated poise, tact and diplomacy;
· An ability to comprehend the consequences of various problem situations and to refer them to the appropriate people for resolution;
· Successful experience(s) working effectively with a wide range of constituencies in a diverse community;
· A knack for multi-tasking as a result of strong organizational skills and an ability to work well independently as well as with others;
· A flexible schedule! This position calls for working mornings, nights, weekends and holidays as needed.
WHY SHOULD YOU JOIN OUR JCC?
Culture
The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family.
OUR JCC WELCOMES ALL PEOPLE
The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual. The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
$28k-38k yearly est. 16d ago
Reservation Agent
Nealco Air Charter Services, Inc.
Agent job in Fort Lauderdale, FL
Job DescriptionDescription:
Makers Air is seeking a friendly, detail-oriented Reservation Agent to join our team! In this role, you'll be the first point of contact for our customers, assisting with reservations, answering inquiries, and ensuring every passenger enjoys a smooth booking experience.
What You'll Do:
Handle incoming calls, emails, and online requests for flight reservations.
Provide accurate information on schedules, pricing, policies, and services.
Enter and update customer reservations in the system with precision.
Process payments, issue confirmations, and assist with changes or cancellations.
Deliver exceptional customer service by addressing questions and resolving issues promptly.
Collaborate with operations and customer service teams to ensure seamless travel for our passengers.
Requirements:
1-2 years of aviation, hospitality, or travel industry experience preferred.
High school diploma or equivalent required (associate degree in aviation, travel/tourism, or business a plus).
Previous experience in freight forwarding, logistics, reservations, or passenger services preferred.
Familiarity with aviation reservation or booking systems strongly preferred.
Ability to calculate, post, and manage figures accurately (ticketing, baggage, fees, etc.).
Knowledge of FAA and TSA travel regulations (or willingness to learn).
Strong communication skills, with the ability to interact effectively across departments and with passengers.
Proficiency in English and MS Office (especially Excel) required; additional languages a plus.
Excellent customer service skills with high attention to detail.
Ability to stay calm and problem-solve in a fast-paced aviation environment.
$24k-32k yearly est. 2d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Agent job in Port Saint Lucie, FL
Store 2707404: 701 NW Airoso Blvd, Port Saint Lucie, Florida 34983 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be ch Customer Service Representative, Customer Service, Representative, Retail, Service
$22k-27k yearly est. 5d ago
Route Service Representative (4-Day Workweek)
Cintas 4.4
Agent job in Fort Lauderdale, FL
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customer service orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
\#INDT3
$30k-34k yearly est. 4d ago
Customer Service Representative (English/Spanish)
5Th HQ
Agent job in Davie, FL
5th HQ -
Are you a people person who loves helping others and thrives in a fast-paced environment? We're looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you'll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you're passionate about customer service, enjoy solving problems, and want to make a real impact, we'd love to meet you!
What You'll Do:
Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish.
Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction.
Accurately log all customer interactions and update information in our system.
Collaborate with team members to provide efficient and seamless support.
Educate customers on our products and services to help them make the most of our offerings.
What We're Looking For:
Bilingual (English/Spanish) with excellent written and verbal communication skills.
Customer-focused with strong problem-solving skills and a positive attitude.
Previous customer service experience preferred, but we're willing to train the right person!
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in basic computer applications and a willingness to learn new software.
What We Offer:
Competitive hourly rate.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holiday pay.
A supportive team environment with opportunities for growth and advancement.
Ongoing training and professional development to enhance your skills.
Why Join Us?
We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you're ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!
$23k-31k yearly est. 6d ago
Reservation Agent
Nealco Air Charter Services
Agent job in Fort Lauderdale, FL
Makers Air is seeking a friendly, detail-oriented Reservation Agent to join our team! In this role, you'll be the first point of contact for our customers, assisting with reservations, answering inquiries, and ensuring every passenger enjoys a smooth booking experience.
What You'll Do:
Handle incoming calls, emails, and online requests for flight reservations.
Provide accurate information on schedules, pricing, policies, and services.
Enter and update customer reservations in the system with precision.
Process payments, issue confirmations, and assist with changes or cancellations.
Deliver exceptional customer service by addressing questions and resolving issues promptly.
Collaborate with operations and customer service teams to ensure seamless travel for our passengers.
Requirements
1-2 years of aviation, hospitality, or travel industry experience preferred.
High school diploma or equivalent required (associate degree in aviation, travel/tourism, or business a plus).
Previous experience in freight forwarding, logistics, reservations, or passenger services preferred.
Familiarity with aviation reservation or booking systems strongly preferred.
Ability to calculate, post, and manage figures accurately (ticketing, baggage, fees, etc.).
Knowledge of FAA and TSA travel regulations (or willingness to learn).
Strong communication skills, with the ability to interact effectively across departments and with passengers.
Proficiency in English and MS Office (especially Excel) required; additional languages a plus.
Excellent customer service skills with high attention to detail.
Ability to stay calm and problem-solve in a fast-paced aviation environment.
How much does an agent earn in West Palm Beach, FL?
The average agent in West Palm Beach, FL earns between $18,000 and $74,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in West Palm Beach, FL
$37,000
What are the biggest employers of Agents in West Palm Beach, FL?
The biggest employers of Agents in West Palm Beach, FL are: