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Agent Jobs in West Springfield Town, MA

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  • Customer Experience Representative

    Tradebe 4.3company rating

    Agent Job In Meriden, CT

    The Opportunity We are seeking a dynamic and motivated Customer Experience Representative to join our team. In this pivotal role, you will serve as the primary day-to-day point of contact for our customers, driving meaningful partnerships that enhance customer satisfaction and loyalty. Your responsibilities will include collaborating closely with internal stakeholders, such as sales and operations, to ensure seamless service delivery and address customer needs effectively. Key Responsibilities Day-to-day Point of Contact with Customers Manage all customer inquiries, issues, and concerns, partnered with a Sales Representative or Account Manager, to deliver exceptional customer satisfaction. Assist customers in their use of the Tradebe Customer Portal so that they can self-service issues that do not require your attention. Develop and maintain positive relationships with external customers, understanding and communicating their needs so that we can drive aligned and product partnerships. Coordinate with the transportation team to schedule and confirm appointments for customer pickups and delivery. Manage incoming customer calls and resolve problems as they arise. Quoting and Business Growth Provide customers with accurate quotes for potential waste streams. Work across internal departments, including pricing and approvals, to ensure that quotes and expectations are accurately captured and communicated clearly. Submit new customer contract pricing to the pricing team and update as needed. Work across Tradebe sites and teams to ensure customer information flows properly, including departments such as Billing and AR. Sales Partnership Effectively utilize, coordinate, and cultivate strong relationships with Sales to deliver a seamless customer experience. Communicate clearly and effectively, working with Sales, to escalate issues appropriately and in a timely manner. Utilize appropriate systems and tools to provide customer support, troubleshooting, assisting in obtaining information, answering questions, consulting on profile changes, and resolving problems and special requests. Qualifications Education: High school diploma required. 5+ years of experience in a customer success, experience, or service role. Bachelor's degree preferred. Experience: Proven experience in an administrative support role, preferably in customer service or a related field. Skills Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Proactive, positive attitude. Demonstrated problem-solving abilities, particularly in a fast-paced environment. Proven proficiency in multitasking while maintaining excellent attention to detail. Critical thinking skills and an initiative-taking approach to tasks. Demonstrated knowledge of Microsoft suite, specifically Outlook, PowerPoint, and Excel required. Proficiency in SAP is highly desirable. Previous experience with environmental services or waste management highly desirable. Knowledge of RCRA and waste profiling sets top candidates apart. Ability to work the schedule for which you are hired for Ability to work on-site as described in the job description Ability to read, write, and understand English Why Tradebe is Right for You Competitive pay and benefits Student loan repayment assistance Generous vacation and sick plans Medical (including telehealth), dental and vision 401k Retirement match Flexible spending accounts (FSA) Health savings accounts (HSA) Agency paid, basic life and AD&D insurance Career ladders, professional development, and promotion opportunities Leadership opportunities Great work environment and culture And MORE!
    $36k-56k yearly est. 12d ago
  • Materials Buyer

    Truelove & MacLean, Inc., A Member of SFS

    Agent Job In Watertown, CT

    About the Job T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, quality and service. Truelove & Maclean offers a generous compensation package including 401k contributions, profit sharing, premium overtime pay, and a steady work schedule. Truelove & Maclean is looking for a Materials Buyer to manage inventories and ensure that material resources are consistent with production schedules. The Materials Buyer responsibilities include determining material specifications, creating and maintaining inventory schedules, coordinating with internal departments, and managing external stakeholder relations. Job Responsibilities: Determining the required materials/services and generating purchase orders. Ensuring materials and outsourced processes meet specifications, quality standards, and are cost-efficient. Ensuring the consistent and adequate supply of materials necessary for production. Coordinating with other departments regarding production goals, timelines, supplier payments, etc. Tracking production volume and monitoring customer demand patterns and purchasing trends. Scheduling and overseeing the supply and delivery of materials and outsourced processes. Develop and maintain supplier relationships that result in on time delivery and fast recovery times with effective communication of new delivery times from supplier to internal team when supply issues do arise. Support and execute purchasing activities for contracts with suppliers. Liaising with customers, suppliers, and distributors. Managing inventory issues, schedule changes, and cancellations. Secure and analyze quotations with respect to cost, quality, and delivery. Monitoring and reporting of supplier performance. Education/Experience: Strong organizational and time management skills. Knowledge of manufacturing processes and supply chain management. Good communication skills, both verbal and written. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and material management systems. Experience with ERP/MRP software such as Infor or SAP preferred. Knowledge of automotive industry Quality Management Systems preferred. High school diploma/GED required.
    $48k-70k yearly est. 10d ago
  • Customer Service Representative

    Blue Thunder Technologies

    Agent Job In Enfield, CT

    The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic's rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect. Position Summary: It's an exciting time for Blue Thunder Technologies, a division of The Tranzonic Companies, as we are growing and expanding our team. Blue Thunder is a global distributor of consumable supplies used in controlled environments (pharmaceutical manufacturers, medical device manufacturers, biotechnology companies, etc.) and electronic manufacturing (contract manufacturers, semiconductor companies, etc.). We are seeking a Customer Service/Order Entry Representative. The ideal candidate is willing to learn, work hard, and can multitask. Essential Functions and Responsibilities: Process customer orders Process orders to vendors Work directly with customers either by telephone or via email. Office administrative duties Obtain and evaluate all relevant information to handle product and service inquiries Follow up with vendors/customers to ensure seamless delivery of products Provide information and support to customers on questions about orders, status, complaints, and returns Assist with AP/AR clerical work Assist sales team with quote/re-quote Inventory management Maintain accurate records of customer, interactions, and issues. Education, Certifications and Licensures: Bachelor's Degree is highly preferred Excellent follow up skills Must have a positive and friendly attitude and a strong work ethic Strong problem analysis and problem-solving skills Customer service oriented
    $30k-38k yearly est. 16d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Agent Job In Cheshire, CT

    The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions. Onsite full time 40 hours Weekly pay - $20 per hour with room for growth Temp to Hire Opportunity Health Insurance Offered Key Responsibilities: Initiate contact with customers by phone, email, and letters to discuss overdue payments. Professionally and respectfully engage with customers to understand payment delays and work toward a resolution. Negotiate payment plans or settlements with customers who are experiencing financial difficulties. Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable. Review customer accounts regularly to assess payment history and determine the most effective collection strategy. Track and follow up on overdue accounts until resolved or escalated. Address customer inquiries or disputes with a focus on resolving issues promptly and professionally. Qualifications: 1-2 years of experience in collections, customer service, or a related role preferred. Excellent verbal and written communication skills. Strong negotiation and conflict-resolution abilities. Proficiency with Microsoft Office. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20 hourly 19d ago
  • Sales and Service Rep (Hourly)

    Clean Harbors 4.8company rating

    Agent Job In Worcester, MA

    Safety-Kleen in Marlborough, MA is seeking a Sales and Service Route Driver (CDL B Req). This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste. Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth $28 an hour, time and half for OT Benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Company paid training and tuition reimbursement Key Responsibilities: Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner May visit 10-12 customer sites per day Switch out 15- & 30-gallon drums of solutions Service parts washer machines and clean out sediment from sinks Up-sell at customer locations and generate new leads in the field Service automotive repair, fleets, and manufacturing type businesses Complete daily scheduled services, deliveries, and pick-ups in a timely manner Required Qualifications: Class B CDL Obtain Hazmat and Tanker endorsement within 90 days of employment, company paid Basic computer and math skills Successfully complete a background check, drug test, and physical, by position Per OSHA's Respiratory Protection standard, 29 CFR 1910.134, employees in positions requiring respirators are required to meet facial hair standards. Preferred Qualifications: Commercial route driving experience (Class C or Non-CDL) Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial or local protected class. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Clean Harbors is a Military & Veteran friendly company. *SK
    $28 hourly 16d ago
  • Customer Hire and Sales Co Ordinator - (Part-time - Northampton)

    Gap Group 4.4company rating

    Agent Job In Northampton, MA

    Location To navigate, press the arrow keys. Please select a value from the list. Customer Hire and Sales Co Ordinator - (Part-time - Northampton) Customer Hire and Sales Co Ordinator - (Part-time - Northampton) **Vacancy details** ** Division** Head Office - GAP One ** Title** Customer Hire and Sales Co Ordinator - (Part-time - Northampton) ** Contract type** Permanent Part Time **Vacancy location** ** Location** United Kingdom, Midlands, Travis Perkins ** Location** NN5 5JR **About the role** ** The Role** The Role: Based on the hire desk in our customer office, the Part Time Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required. ** About You** Successful applicants should demonstrate the following: • Significant experience working within a customer service role, preferably within the Construction/Hire industry. • Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders. • Excellent administration skills with experience using MS Office packages and strong attention to detail. • Driving licence is preferred but not essential. GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: • Competitive salary and bonus scheme • Up to 25 days annual leave plus bank holidays • The option to buy up to 5 days additional leave • Contributory Pension Scheme • Life Assurance • Employee Welfare Fund (Company-funded social events) • Cycle to Work Scheme • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests) If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we'll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER ** General information** ** Reference** 007116 ** Publication start date** 14/08/2024 ** Job description** GAP one ** Post description** Customer Hire & Sales Co-ordinator
    $40k-55k yearly est. 18d ago
  • Gaming Agent, MGM Springfield

    Massachusetts Gaming Commission 4.0company rating

    Agent Job In Springfield, MA

    Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Tell us about a friend who might be interested in this job. All privacy rights will be protected. Required Skills\: Strong verbal and written communication skills. Proven team player contributing to a positive working atmosphere. Ability to listen intently and follow directions from multiple authorities. Strong organizational skills. Proficient with Microsoft Office applications including Word, Excel, and PowerPoint Minimum Experience, Education, and Training\: High school diploma or equivalent and minimum three years working in an office or casino environment; or a bachelor's degree; or an equivalent of educations and experience. Salary is commensurate with experience. The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, review of income tax transcripts, and fingerprinting. The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts. It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law. The Massachusetts Gaming Commission seeks to hire a Gaming Agent I, assigned to the MGM Springfield Casino. Under the direction of a Gaming Agent III, the Gaming Agent I reviews the activities of a licensed gaming facility, with a focus on certifying revenue. The individual is responsible for establishing and maintaining professional relationships with the operators and managers of the casinos, and for maintaining constant communications with Gaming Agent III in their assigned casino. The Gaming Agent I also works closely with federal, state, and local law enforcement agencies. The Gaming Agent I conducts regulatory investigations and prepares complex, detailed reports. The shift for this position is 8\:00pm to 6\:00am, Saturday through Tuesday. Days off are Wednesday, Thursday, Friday. Duties may include, but are not limited to, the following\: Assist Gaming Agent III with the recommendation and creation of policy and procedures within the IEB's Gaming Agent section. Monitor the casino/hotel activities for the MGC with emphasis in monitoring revenues and gaming operations of the casino industry and assure that all laws and regulations are followed by casino licensees. Audit casino accounting records, identify deficiencies in the internal controls of casino licensee and recommend appropriate changes, observe the gaming floor for suspicious activity and report to a Gaming Agent III, and review slot machine activity to ensure that machines are functioning as required. Review and work to resolve complaints from the public, licensees and other gaming officials, assure that all criminal activity in casino is referred to MA state police and any other appropriate law enforcement agency, and cooperate with officers assigned to the Gaming Enforcement Unit to ensure effective and efficient regulation. Assist in detecting and properly investigating any violations of gaming laws or regulations, conduct inquiries regarding casino operations and secure copies of necessary records to ascertain compliance with all laws and regulations, investigate all violations and prepare reports for the Gaming Agent III, and cooperate with investigation and prosecution of violations of the gaming law and regulations, and provide testimony to any appropriate hearing or court as necessary. Our Benefits: MA State Retirement Plan (Pension); Tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; Medical, Dental, Vision, Life, and Disability insurance; 12 paid Holidays; Deferred Compensation 457(b) Plan; Flex Spending for Healthcare, Daycare, and Transportation; Three weeks' Vacation to start, three Personal Days and 15 Sick Days per year; Health Insurance Buy-out option.
    $51k-93k yearly est. 41d ago
  • Assistant Veterans Agent

    Wachusettareachamber

    Agent Job In Worcester, MA

    **ASSISTANT VETERANS AGENT** **HEALTH AND HUMAN SERVICES** **CITY OF WORCESTER** The City of Worcester seeks qualified applicants for the **Assistant Veterans Agent** for the Office of Veterans' Services within the Health and Human Services Department. Under the direction of the Veterans Agent, the position will perform administrative and professional work in planning, organizing, and carrying out programs/benefits from state and federal agencies to meet the economic and medical needs of military veterans and their eligible dependents in accordance with State and Federal laws and regulations. The Assistant Veterans Agent will provide customer service and advocacy to Veterans in need and their families and provide referral services when necessary. Bilingual applicants are encouraged to apply. **ESSENTIAL ELEMENTS:** * Prepare and verify monthly benefits. * Process VA claims. * Prepare department payroll, bills, and payable vouchers. * Prepare and administer the state formula grant. * Provide oversight of monuments installation, upkeep, and maintenance in coordination with the Department of Public Works and/or local Veteran organizations. * Provide oversight of Worcester Veterans gravesites and/or resting places to include cleaning, upkeep and/or removal of brush, weeds, grass, or objects not belonging to the gravesite. * Organize, implement, and coordinate departmental events. * Assist with the preparation and administering the annual divisional operating budget; reconcile expenditures with City departments and Massachusetts Executive Office of Veterans Services. * Perform all similar or related duties. **REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:** * Working knowledge of applicable state and federal Veteran service programs, regulations, other applicable local, state, and federal agencies, and other non-profit programs (i.e., health care systems and social services) that provide support to Veterans and their eligible dependents. * Understanding of the needs of Veterans experiencing a personal crisis to include, but not limited to the eviction, unemployment, addiction, and mental health concerns. * Knowledge of office software, internet, web sites and social media in support of department services and programs * Ability to prepare and manage budgets and assist the Veterans Agent with oversight of complex division financials. * Working knowledge of budgetary policies and standard operating practices * Excellent organizational skills * Demonstrated proficiency with computers, Microsoft Office Suite, data processing including word processing and spreadsheet applications. * Effective counseling and diplomacy skills when interacting with Veterans and/or their spouses/family with sensitive, personal issues. * Skilled in advocacy and mediation; must have empathy with Veterans, spouses, and other eligible dependents. * Strong math, research, and analytical skills * Excellent written and verbal communication skills. * Ability to establish and maintain effective working relationships with Veterans, their families, dependents, subordinates, and external agencies. * Ability to read and interpret and apply federal, state, and local laws and ordinances. * Ability to manage multiple tasks simultaneously in a detailed and organized manner in a fast-paced environment. * Ability to meet and communicate with Veterans who may be vulnerable and in crisis. * Ability to handle problems and emergencies effectively. * Ability to advocate for veterans and communicate clearly, both orally and in writing * Ability to maintain confidential information. * Ability to maintain, manage, and organize records. * Ability to deal appropriately with clients, City employees, City officials, other governmental agencies, and the public. **MINIMUM REQUIREMENTS:** * Bachelor's Degree social science, social work, counseling, business/public administration, or related field, OR; o An equivalent combination of education & three (3) years of experience that provide the knowledge, skills, and abilities to perform the required duties of the position in lieu of the above-mentioned requirements. * Excellent communication skills. * Proficient with computers, including Microsoft Office Suite and Online platforms. * Valid Driver's license and reliable transportation. * Honorably discharged veteran and have the ability to obtain VSO certification within six (6) months of hiring. * Ability to obtain VA claims certification through EOVS and/or external accredited agency within six (6) months of hiring. **PREFERRED QUALIFICATIONS:** * Master's Degree social science, social work, counseling, business/public administration, or related field. * Five (5) years of related experience working with veterans and their dependents. * Three (3) years of experience performing administrative tasks. * Two (2) years experience performing employee supervision **SALARY RANGE:** $68,520 - $84,884 annually, exempt, full-time, with an excellent benefits package. **To apply, please visit:** or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. **OPEN UNTIL FILLED**, preference provided to applicants who applied on or before FRIDAY, SEPTEMBER 27, 2024. Preference is given to Worcester residents. **The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.** Direct inquiries to: City Hall, Human Resources, Room 109, ************, **********************.
    17d ago
  • Assistant Veterans Agent

    Worcesterchamber

    Agent Job In Worcester, MA

    **ASSISTANT VETERANS AGENT** **HEALTH AND HUMAN SERVICES** **CITY OF WORCESTER** The City of Worcester seeks qualified applicants for the **Assistant Veterans Agent** for the Office of Veterans' Services within the Health and Human Services Department. Under the direction of the Veterans Agent, the position will perform administrative and professional work in planning, organizing, and carrying out programs/benefits from state and federal agencies to meet the economic and medical needs of military veterans and their eligible dependents in accordance with State and Federal laws and regulations. The Assistant Veterans Agent will provide customer service and advocacy to Veterans in need and their families and provide referral services when necessary. Bilingual applicants are encouraged to apply. **ESSENTIAL ELEMENTS:** * Prepare and verify monthly benefits. * Process VA claims. * Prepare department payroll, bills, and payable vouchers. * Prepare and administer the state formula grant. * Provide oversight of monuments installation, upkeep, and maintenance in coordination with the Department of Public Works and/or local Veteran organizations. * Provide oversight of Worcester Veterans gravesites and/or resting places to include cleaning, upkeep and/or removal of brush, weeds, grass, or objects not belonging to the gravesite. * Organize, implement, and coordinate departmental events. * Assist with the preparation and administering the annual divisional operating budget; reconcile expenditures with City departments and Massachusetts Executive Office of Veterans Services. * Perform all similar or related duties. **REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:** * Working knowledge of applicable state and federal Veteran service programs, regulations, other applicable local, state, and federal agencies, and other non-profit programs (i.e., health care systems and social services) that provide support to Veterans and their eligible dependents. * Understanding of the needs of Veterans experiencing a personal crisis to include, but not limited to the eviction, unemployment, addiction, and mental health concerns. * Knowledge of office software, internet, web sites and social media in support of department services and programs * Ability to prepare and manage budgets and assist the Veterans Agent with oversight of complex division financials. * Working knowledge of budgetary policies and standard operating practices * Excellent organizational skills * Demonstrated proficiency with computers, Microsoft Office Suite, data processing including word processing and spreadsheet applications. * Effective counseling and diplomacy skills when interacting with Veterans and/or their spouses/family with sensitive, personal issues. * Skilled in advocacy and mediation; must have empathy with Veterans, spouses, and other eligible dependents. * Strong math, research, and analytical skills * Excellent written and verbal communication skills. * Ability to establish and maintain effective working relationships with Veterans, their families, dependents, subordinates, and external agencies. * Ability to read and interpret and apply federal, state, and local laws and ordinances. * Ability to manage multiple tasks simultaneously in a detailed and organized manner in a fast-paced environment. * Ability to meet and communicate with Veterans who may be vulnerable and in crisis. * Ability to handle problems and emergencies effectively. * Ability to advocate for veterans and communicate clearly, both orally and in writing * Ability to maintain confidential information. * Ability to maintain, manage, and organize records. * Ability to deal appropriately with clients, City employees, City officials, other governmental agencies, and the public. **MINIMUM REQUIREMENTS:** * Bachelor's Degree social science, social work, counseling, business/public administration, or related field, OR; o An equivalent combination of education & three (3) years of experience that provide the knowledge, skills, and abilities to perform the required duties of the position in lieu of the above-mentioned requirements. * Excellent communication skills. * Proficient with computers, including Microsoft Office Suite and Online platforms. * Valid Driver's license and reliable transportation. * Honorably discharged veteran and have the ability to obtain VSO certification within six (6) months of hiring. * Ability to obtain VA claims certification through EOVS and/or external accredited agency within six (6) months of hiring. **PREFERRED QUALIFICATIONS:** * Master's Degree social science, social work, counseling, business/public administration, or related field. * Five (5) years of related experience working with veterans and their dependents. * Three (3) years of experience performing administrative tasks. * Two (2) years experience performing employee supervision **SALARY RANGE:** $68,520 - $84,884 annually, exempt, full-time, with an excellent benefits package. **To apply, please visit:** or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. **OPEN UNTIL FILLED**, preference provided to applicants who applied on or before FRIDAY, SEPTEMBER 27, 2024. Preference is given to Worcester residents. **The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.** Direct inquiries to: City Hall, Human Resources, Room 109, ************, **********************.
    17d ago
  • BUILDING MAINTENANCE AGENT F/M

    Laiterie de Montaigu

    Agent Job In Montague, MA

    CDI 35H About the Montaigu Dairy Laiterie de Montaigu, an independent family business, has established itself as a reference in the world of dairy products, thanks to its know-how, its concern for innovation and its quality products. The company, now run by the third generation, strives every day to meet the most demanding requirements. **BUILDING MAINTENANCE AGENT F/M** Place Montague Service Maintenance CONTRACT CDI 35H Number of positions **details of the offer** Published on : 27.11.2024 **The company** Founded in 1932 La Laiterie de Montaigu is an independent family business. Thanks to its know-how and its high-quality products, it has established itself for 4 generations as a reference in the world of dairy products. **Missions** * Monitoring the various boiler room installations as well as all of the company's installations and buildings. * Carrying out various maintenance and troubleshooting work for the company's various departments. **Boiler room part:** * Ensure the commissioning and constant maintenance of the boiler room. * Carefully monitor the proper functioning of equipment dedicated to steam production. * Maintain steam networks in perfect condition to guarantee optimal efficiency. * Analyze and monitor equipment results in order to make informed decisions regarding their adjustment or maintenance. * Operate the boiler manually when necessary, scrupulously following established procedures. **Controls and monitoring part:** * ** **Carry out regular rounds to inspect the general condition of the installations. * Monitor and analyze chlorine levels to ensure optimal quality of water used in our processes. * Carry out water treatment by regularly cleaning the filters and changing the tanks according to the defined schedule. **the profile** * A good sense of observation to detect any irregularities in the operation of the installations. * An ability to work independently while respecting instructions given rigorously. **the schedules** The work organization includes day and night hours, weekdays and weekends. **advantages** * RTT * Mutual * 13th month * Foresight * Meal voucher * Mileage allowance * Participation and profit-sharing agreement As part of our inclusion policy, this position is open to people with disabilities You recognize yourself when reading this offer, our Human Resources department will study your application very carefully. **candidacy** CONTACT US! The Human Resources department of La Laiterie de Montaigu will study your application very carefully. THANKS ! Your message has been sent ! Oops ! There was a problem sending your message!
    $35k-77k yearly est. 8d ago
  • BDC Agent - Ira Ford Auburn

    Group 1 Automotive

    Agent Job In Auburn, MA

    Ira Ford Auburn is part of the fast growing Group 1 Automotive , a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team. In addition to competitive pay, we offer our associates the following benefits: Health, Dental & Vision Insurance Life & Disability insurance 401(k) plan with company match Paid vacation Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Responsibilities Handle inbound leads (phone, internet) and direct to appropriate contact Contact present customers (phone, email) to maintain and improve customer loyalty Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals Work with sales department to develop sales strategies and techniques Research and stay current in consumer and industry trends Communicate industry news and trends to management and dealership employees Outstanding Customer Service Qualifications Auto dealership Internet or Business Development Center (BDC) experience is preferred. Proven sales experience, preferably in the automotive industry Superior communication and customer service skills Excellent follow-through skills Solid working knowledge of the Internet Familiarity with automotive financing Maintaining a positive, can-do attitude High School Diploma or equivalent *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. Group 1 Automotive is an Equal Employment Opportunity employer. IND6 Not ready to apply to a position? Sign-up to let us know about your interest in a career with Group 1 Automotive.
    $36k-77k yearly est. 16d ago
  • BDC Agent - Ira Ford Auburn

    Howard Pontiac-Gmc Inc.

    Agent Job In Auburn, MA

    Ira Ford Auburn is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our team. In addition to competitive pay, we offer our associates the following benefits: * Health, Dental & Vision Insurance * Life & Disability insurance * 401(k) plan with company match * Paid vacation * Employee Stock Purchase Plan * Employee Vehicle Purchase Program * Professional work environment, with job training and advancement opportunities Responsibilities * Handle inbound leads (phone, internet) and direct to appropriate contact * Contact present customers (phone, email) to maintain and improve customer loyalty * Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals * Work with sales department to develop sales strategies and techniques * Research and stay current in consumer and industry trends * Communicate industry news and trends to management and dealership employees * Outstanding Customer Service Qualifications * Auto dealership Internet or Business Development Center (BDC) experience is preferred. * Proven sales experience, preferably in the automotive industry * Superior communication and customer service skills * Excellent follow-through skills * Solid working knowledge of the Internet * Familiarity with automotive financing * Maintaining a positive, can-do attitude * High School Diploma or equivalent * All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. Group 1 Automotive is an Equal Employment Opportunity employer. IND6 <
    $36k-77k yearly est. 43d ago
  • 01853 Inside Sales

    Sally Dark Rides 4.0company rating

    Agent Job In West Springfield Town, MA

    SALLY BEAUTY ADVISOR: Job Description: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: Build relationships and inspire loyalty. Recommend additional and complimentary products. Inform customers of current promotions and events. Set up advertising displays and arrange merchandise to highlight sales and promotional events. Ensure our customers are informed about and enrolled in our Loyalty program. Complete transactions accurately and efficiently. Maintain a professional store environment and communicate inventory issues. Demonstrate our Sally Beauty Culture Values. We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $38k-61k yearly est. 13h ago
  • Part Time UNIVERSAL AGENT

    Freedom Credit Union 4.2company rating

    Agent Job In Agawam Town, MA

    Part-time Description This position is the Member Ambassador for the financial institution with the overall purpose of providing quality and efficiency to members who prefer face-to-face interaction. This position will have a thorough understanding of the member's transaction requirements and be able to effectively communicate all available options to them. They will educate members about our sales and service delivery options and refer the appropriate products and services matching the member's needs. This position will also refer members to the appropriate source or channel to address their need. They will also be responsible for the processing the regular transactions, such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner. Provides personalized banking services to financial institution members by performing the following duties Essential Functions/Position Responsibilities: · Conduct all member account functions, including teller transactions, processing request for new accounts and services, providing counseling and cross selling appropriate products or services to benefit the member and achieve established sales goals, interview members and process applications for all types of credit cards and consumer loans. Review all documentation for completeness and accuracy according to the organizations compliance guidelines. Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. · Assist with wide variety of member services including; regular account maintenance, Safe Deposit Box maintenance, assist members with account inquiries and reconciliation, manages outgoing wires, ACH transactions and disputes, solve fraud issues, serve as notary public, close accounts, etc. · Troubleshoot and resolve member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity and suggest resolution on account disputes and other account activity. · Answer and route telephone calls, take messages, provide information and directs calls to appropriate staff as necessary. · Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union. · Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Requirements Experience Six months to two years of similar or related experience, including time spent in preparatory positions. Bilingual highly preferred. Education/Certifications/Licenses A high school degree or GED is required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
    $32k-39k yearly est. 22d ago
  • Customer Outreach Representative - Spencer, MA

    Weed Man Inc. 3.9company rating

    Agent Job In Spencer, MA

    As our Customer Outreach Representative, you will be the first introduction to Weed Man Lawn Care for homeowners! Your duties as a Weed Man customer outreach representative do not include selling our services you will however be offering homeowners a FREE no-obligation lawn care quote. Position Details: * Door-to-door community outreach * Responsible for generating leads by offering free, no-obligation lawn care quotes to homeowners (No selling required) * Performance-based pay * Shifts will be 4-5 hours in length start and end times may vary based on town ordinances * Flexible schedule * Company shirt, sweatshirt and winter hat will be provided along with hand warmers during cold days. You will just need khaki pants and any additional winter gear you may require Core Capabilities: * Strong communication skills * Professional appearance * Ability to work in a team setting * Able to walk for the duration of the shift Weed Man is looking for highly motivated and passionate individuals who meet the following: * Available to work evening hours during the winter, flexible hours available on Saturdays! * Positive Mindset and Attitude * Capable of working outside in ALL weather conditions * Problem-solving skills and time management * Thrives in a results-oriented environment Weed Man Lawn Care provides an environmentally responsible approach to fertilization, weed & pest management for residential lawns. Our commitment to superior products & building relationships with our customers is what keeps them coming back year after year. This position is designed to train, coach, and develop individuals with the intent of advancement and better opportunities. Job Type: Part Time Pay: $18 - $25 per hour base pay Expected hours: 20-24hrs **Do Not Sell or Share My Personal Data** ** Manage Consent Preferences** Always Active Always Active
    17d ago
  • Wheelchair Agent

    Huntleigh Usa Corporation 4.5company rating

    Agent Job In Windsor Locks, CT

    Job Details WINDSOR LOCKS, CT $15.69 HourlyDescription Job Title: Passenger Service Attendant Reports To: Supervisor/Manager FLSA Status: Non-Exempt, eligible for overtime as governed by federal and/or state law Position Objective: To fulfill the passenger services obligation for airline passengers who require a wheelchair either by necessity or for comfort. PRIMARY DUTIES AND RESPONSIBILITIES: Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident. Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations. Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public. Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers. Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes. Complete incident reports for accidents and out of the ordinary events while transporting passengers. Complete wheelchair logs to document “pushes.” Perform other duties as required. PHYSICAL REQUIREMENTS: Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift. Must be able to lift, carry, and/or hold 75 pounds or more. KNOWLEDGE, SKILLS, AND ABILITIES: If over 18 a High School Diploma, GED or equivalent may be required in some locations. Must have reliable transportation Must have a reliable telephone number for contact. Ability to read, write, speak, and follow verbal and written instructions in English. Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements. REQUIRED TRAINING: Must complete any applicable Huntleigh and airline specific training as required. APPEARANCE: Maintain a neat, well groomed, professional image at all times. Meet uniform standards as required No facial piercings No tattoos below the wrist or above the neck.
    $30k-39k yearly est. 60d+ ago
  • Solar Agent Partners

    Prime Energy Solar 4.4company rating

    Agent Job In Cheshire, CT

    As a Solar Agent at Prime Energy Solar, you will play a crucial role in promoting renewable energy solutions and helping clients transition to solar power. You will be responsible for identifying potential customers, educating them about the benefits of solar energy, and guiding them through the sales process. Key Responsibilities: Customer Engagement: Conduct outreach to potential clients through various channels, including phone calls, emails, and in-person meetings. Build and maintain strong relationships with clients, providing exceptional customer service and support. Consultation and Education: Assess client needs and provide tailored solar energy solutions. Educate clients on the benefits of solar energy, including cost savings, environmental impact, and available incentives. Sales Process: Manage the entire sales cycle from prospecting to closing deals. Prepare and present proposals that outline project details, pricing, and financing options. Market Research: Stay informed about industry trends, market conditions, and competitor offerings. Identify potential new markets and customer segments for solar solutions. Collaboration: Work closely with installation teams to ensure smooth project execution and customer satisfaction. Collaborate with marketing teams to develop effective promotional materials and campaigns. Reporting: Maintain accurate records of sales activities and customer interactions in CRM software. Provide regular updates and forecasts to management regarding sales performance. Qualifications: Proven experience in sales, preferably in the Real Estate, renewable energy or solar industry. Strong understanding of solar technology and financing options. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time-management skills. Proficient in using CRM software and other sales tools. Passion for renewable energy and sustainability. Benefits: Competitive commission structure. Opportunities for professional development and training. Flexible working hours and supportive company culture. A supportive and collaborative work environment. Contribute to making a positive impact on the environment and community. #PrimeEnergy2024
    $29k-41k yearly est. 5d ago
  • Reservations & Call Center Specialist

    Catamount Ski Resort LLC

    Agent Job In Egremont, MA

    Job Description Essential Duties/Responsibilities Taking and inputting reservations into a computer program, processing payments and sending confirmations. Work as a Catamount Cashier and selling private lessons and for Mountain Cat reservations over the phone, via email, or in person with support and direction from the Snowsports Director and the Call Center Manager. Respond to emails directed to reservations. Upselling products and services. Understand and be able to explain daily prices and promotions. Understand current coupons and verify authenticity as needed. Maintain a friendly, team spirit with a focus on accuracy and customer service. Additional Responsibilities Answer general phone calls, transfer calls to the appropriate destination and retrieve voicemail as needed. Ensure that your supervisors are aware of guest comments and concerns. Report to work early or on time and pass on important information to the next RCCS if your shift ends prior to closing. Be familiar with safety procedures. Assist in the event of an emergency and/or security event as directed by management. Comply with all policies and procedures. Complete other tasks as assigned by manager. Drug-free workplace, may be subject to drug screening and/or background check. Job Requirements (Knowledge, Skills, & Abilities) Excellent organizational and math skills. A friendly but professional work ethic. Experience with computers. Neat and professional appearance. Ability to learn sales/reservation software. Ability to organize time. Work independently, as well as part of a team. Work quickly, actively and effectively under stress. Maintain excellent oral communication skills. Work harmoniously/diplomatically with a variety of people. Communicate clearly using 2 way radios. Experience preferred with: MS Excel, Google Sheets/Docs. Credit card processing. Customer service skills. Cash handling skills. Minimum Qualifications & Experience High school diploma or G.E.D. required Must be able to work flexible hours/days/nights of the week including weekends and holidays. Age Requirement: Applicants must be at least 18 years of age. Physical Demands & Working Conditions RCCS's will be stationed in the Customer Service Center, Business Office or other locations. The working areas can be breezy considering the close proximity to windows and entrances. A typical day includes constant talking, typing, reaching, handling, hearing and looking at a computer screen while working with guests. While performing the duties of this job, the employee is regularly required to: Sit for an extended period of time, standing occasionally. Raise or lower up to 15 lbs of weight from time to time (i.e. supplies, materials). Exert force by pushing & pulling items (i.e. filing cabinet drawers). Walk outside over uneven, icy and snow-covered terrain at times.
    $31k-44k yearly est. 43d ago
  • Call Center Agent - Uncapped Commission Apply in minutes

    Privateinvestigators Warrington

    Agent Job In Cheshire, CT

    Posted Today by Competitive salary , Cheshire , Be one of the first ten applicants Reference: 54078755 Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting , a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work. **Call Center Agent - Uncapped Commission Apply in minutes** Placed App
    5d ago
  • Reservations & Call Center Specialist

    Catamountski

    Agent Job In Egremont, MA

    * 17 Nicholson Rd, South Egremont, MA 01258, US * 16.00 per hour * Hourly * Seasonal * *Summit Season Ski Pass, Food and Merchandise Discounts, Friends and Family Vouchers* Email Me This Job **Essential Duties/Responsibilities** * Taking and inputting reservations into a computer program, processing payments and sending confirmations. * Work as a Catamount Cashier and selling private lessons and for Mountain Cat reservations over the phone, via email, or in person with support and direction from the Snowsports Director and the Call Center Manager. * Respond to emails directed to reservations. * Upselling products and services. * Understand and be able to explain daily prices and promotions. * Understand current coupons and verify authenticity as needed. * Maintain a friendly, team spirit with a focus on accuracy and customer service. **Additional Responsibilities** * Answer general phone calls, transfer calls to the appropriate destination and retrieve voicemail as needed. * Ensure that your supervisors are aware of guest comments and concerns. * Report to work early or on time and pass on important information to the next RCCS if your shift ends prior to closing. * Be familiar with safety procedures. Assist in the event of an emergency and/or security event as directed by management. * Comply with all policies and procedures. * Complete other tasks as assigned by manager. * Drug-free workplace, may be subject to drug screening and/or background check. **Job Requirements (Knowledge, Skills, & Abilities)** * Excellent organizational and math skills. * A friendly but professional work ethic. * Experience with computers. * Neat and professional appearance. * Ability to learn sales/reservation software. * Ability to o rganize time. * Work independently, as well as part of a team. * Work quickly, actively and effectively under stress. * Maintain excellent oral communication skills. * Work harmoniously/diplomatically with a variety of people. * Communicate clearly using 2 way radios. * Experience preferred with: MS Excel, Google Sheets/Docs. * Credit card processing. * Customer service skills. * Cash handling skills. **Minimum Qualifications & Experience** * High school diploma or G.E.D. required * Must be able to work flexible hours/days/nights of the week including weekends and holidays. * Age Requirement: Applicants must be at least 18 years of age. **Physical Demands & Working Conditions** RCCS's will be stationed in the Customer Service Center, Business Office or other locations. The working areas can be breezy considering the close proximity to windows and entrances. A typical day includes constant talking, typing, reaching, handling, hearing and looking at a computer screen while working with guests. While performing the duties of this job, the employee is regularly required to: * Sit for an extended period of time, standing occasionally. * Raise or lower up to 15 lbs of weight from time to time (i.e. supplies, materials). * Exert force by pushing & pulling items (i.e. filing cabinet drawers). * Walk outside over uneven, icy and snow-covered terrain at times. You must select a location. You must select an education status answer. You must select a seeking status answer.
    16d ago

Learn More About Agent Jobs

How much does an Agent earn in West Springfield Town, MA?

The average agent in West Springfield Town, MA earns between $25,000 and $109,000 annually. This compares to the national average agent range of $19,000 to $72,000.

Average Agent Salary In West Springfield Town, MA

$53,000

What are the biggest employers of Agents in West Springfield Town, MA?

The biggest employers of Agents in West Springfield Town, MA are:
  1. Massachusetts Gaming Commission
  2. Freedom Credit Union
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