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Agent jobs in West Virginia - 353 jobs

  • Air Export Operations Agent II

    AIT Worldwide Logistics 4.1company rating

    Agent job in Fairmont, WV

    AIT Worldwide Logistics is seeking an Air Export Agent II that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. Th Operations, Agent, Export, Operation, Customer Service, Manufacturing, Cargo
    $40k-55k yearly est. 2d ago
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  • On-Site Customer Service Agent

    Alorica 4.1company rating

    Agent job in West Virginia

    Customer Service Representative Employment Type: Full-time , $17/hr Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience Qualifications What'll Set You Up for Success Required: High school diploma or GED 6+ months of customer service or sales experience preferred For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in Bluefield, WV. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs #BluefieldWV
    $17 hourly Auto-Apply 34d ago
  • Senior Commissioning Agent - Critical Facilities (Travel Required)

    Olsson 4.7company rating

    Agent job in Charleston, WV

    Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; Tennessee - Remote; Texas - Remote; Virginia - Remote; West Virginia - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson is seeking a highly experienced Senior Commissioning Agent to lead and execute commissioning activities for mission critical facilities. This role involves managing projects from pre-design through turnover, reviewing design documents and submittals for compliance, and developing and executing commissioning plans, checklists, and functional performance tests. The Senior Commissioning Agent will conduct site inspections, witness equipment startup and system integration, and collaborate closely with design teams, contractors, and clients to resolve issues and ensure optimal system performance. Responsibilities also include preparing detailed commissioning documentation, ensuring compliance with industry standards and client requirements, and mentoring junior team members to support professional development. Extensive travel across U.S. project sites is required. **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + 7+ years of commissioning experience, with a focus on mission critical environments. + Strong knowledge of HVAC, electrical distribution, emergency power systems, and building automation. + Familiarity with commissioning standards (ASHRAE, NEBB, ACG, etc.). + Excellent communication, organizational, and problem-solving skills. + Willingness and ability to travel 100% to project sites nationwide. + Professional certifications (e.g., CxA, PE, LEED AP) are a plus. \#LI-DNI **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $71k-88k yearly est. 60d+ ago
  • Req # 1065 - ROW Agent (Charleston, West Virginia)

    Appalachian Field Service

    Agent job in Charleston, WV

    Appalachian Field Service (AFS) is looking for experienced Acquisition Agents for work in West Viginia. Those considering this position need to live within two (2) hours of Charleston, West Virginia. This position is responsible for the negotiation and acquisition of rights for electric transmission service and any associated duties. This person is an experienced agent, able to perform a variety of duties independently. This position reports directly to the ROW Supervisor. Essential Duties and Responsibilities include but are not limited to: Contact the owners of interest in land regarding the acquisition of real property rights, amendments of rights, notifications of entry, settlement of claims and other matters. Responsible for purchasing property by negotiating with the property owners, analyzing property appraisals, and making recommendations to the client using real estate practices, legal concepts, governmental standards, and regulations. Represent the client in complex negotiations with property owners and attorneys. Responsible for recommending to the client whether a reasonable compromise is likely, and further negotiations should be pursued or whether to pursue condemnation litigation. Responsible for recommending payment increases to the client if the property owner has a legitimate basis for seeking a substantially higher amount. Responsible for estimating areas of potential damage in advance of construction and accumulating information as to damages occurring during construction. Responsible for preparing lawsuit packages for condemnation proceedings, assisting the client's attorney, and serving as an expert witness in mediation or trial if the negotiation process fails. Capable of working unsupervised in a variety of roles. Well qualified in a specialized area such as land title, regulatory matters, or acquisition that they are selected to work only in this area of special expertise. May be responsible for Right of Way operations and maintenance. Accountability: This position is responsible for working with all office staff, ensuring a healthy work environment and the satisfaction of all staff. Must be able to work effectively and professionally with office staff, the client, and landowners. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Project/Job Requirements: Prior ROW experience preferred, entry-level welcomed. Must be willing to travel to other areas around West Virginia and adjacent states as needed (expenses covered) but No Per Diem associated with this role. Education: Associate degree or two years of college and two plus years of Right of Way experience or equivalent combination of education and experience. Experience: Experience in interpretation of documents and in the use of all the tools required in the Right of Way field. Extensive acquisition experience. Broad array of knowledge in all phases of Right-of-Way. Understanding of environmental issues. Equipment: Must have a smartphone, computer and reliable internet connection. Licensing: Must currently have a West Virginia Notary or be willing to get on upon hire. Must have a valid driver's license. Must maintain minimum automobile liability insurance in the amount of $100,000/$300,000/$100,000. Language Skills: Requires excellent oral and written communication and presentation skills. Must be able to write clearly and concisely to prepare reports, specifications, and correspondence. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations. Other Skills and Abilities: Intermediate computer skills and familiarity with general PC operation. Intermediate software skills with all Microsoft Office applications. Ability to learn new computer programs rapidly. Ability and willingness to move rapidly from place to place and meet timeline constraints. Capacity to be flexible, multi-task and maintain a great attitude. Ability to be a team player.
    $34k-73k yearly est. 12d ago
  • Specialized Travel Consultant

    Amex 3.8company rating

    Agent job in Prince, WV

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do Advise and arrange travel for VIP corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
    $46.2k-85.8k yearly Auto-Apply 5d ago
  • BDC Agent

    Crossroads Chevrolet 3.5company rating

    Agent job in Mount Hope, WV

    Job Title: Sales BDC Agent Crossroads Chevrolet is seeking a motivated and professional Sales Business Development Center (BDC) Agent to join our growing team. This role is critical to our sales operation and serves as the first point of contact for many of our customers. The ideal candidate is confident on the phone, organized, goal-driven, and committed to delivering an exceptional customer experience. Key Responsibilities Respond promptly to inbound sales leads (phone, internet, text, and email) Make outbound calls to follow up on internet inquiries, unsold prospects, and past customers Schedule and confirm showroom appointments for the sales team Accurately document all customer interactions in the CRM Maintain high standards of professionalism and customer service Work closely with Sales Managers and Sales Consultants to maximize appointment show rates Meet or exceed daily, weekly, and monthly performance goals Qualifications Strong phone presence with clear, professional communication skills Prior automotive BDC, call center, or sales experience preferred. Ability to multitask and work efficiently in a fast-paced environment Basic computer skills and CRM experience a plus Positive attitude, strong work ethic, and coachability Reliable attendance and punctuality eLeads proficiency What We Offer Competitive hourly pay plus performance-based bonuses Medical, Dental, and Vision Insurance 401(k) availability Paid Time Off Employee discounts on vehicle purchases, parts, and service Supplemental benefits including short-term disability, long-term disability, and life insurance Opportunities for internal career growth and advancement Why Crossroads Chevrolet We are a customer-focused dealership committed to teamwork, accountability, and results. If you are looking for a stable career with growth potential in the automotive industry, Crossroads Chevrolet is the place to build it. Apply today and take the next step in your career with Crossroads Chevrolet.
    $57k-93k yearly est. Auto-Apply 38d ago
  • Specialized Travel Consultant

    Theconnect

    Agent job in Prince, WV

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do Advise and arrange travel for VIP corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
    $46.2k-85.8k yearly Auto-Apply 5d ago
  • Agent Code: DPAGFL

    Evans Network of Companies

    Agent job in Beckley, WV

    GRC Freight Services, LLC, Agent for Greatwide Truckload Management, has an Immediate Opportunity for CDL A Owner Operators - Hauling Light Weight 53' Dry Van Loads URGENT NEED for 53' DRY VAN Owner Operators! * $5,000 - $7,000 Weekly Gross! * Various Lanes Available * Running In and Out of the: Midwest and East Cost * Home Weekly * Most Loads are Light Weight * Some Drop & Hook * Experienced and Friendly Dispatchers Benefits: * NO COST Cargo & Liability Insurance * Plate Program, Trailer Rental & IFTA Program, Medical & Tractor Insurance * HUGE Fuel & Tire Discounts, EFS Fuel Cards, Accurate Weekly Pay, Direct Deposit * $2K Referral Bonus! * Clean Roadside Inspection Bonus/Payouts! * Our Dedicated and Experienced Dispatchers Are Here to Make You Successful and Keep You Moving! QUALIFICATION CRITERIA * Need Atleast 1 Full Year Class A Experience * Must Have a Good MVR and PSP Report to Qualify * We Accept Tractors 2000 and Up * Run Under Greatwide's Authority CALL US FOR MORE DETAILS! Call Brandi @ ************ or ************ (cell) Click Here to Apply Now! 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Leave this field blank Submit
    $34k-74k yearly est. 33d ago
  • Customer Service/Ramp Agents - MGW

    Quickflight Services

    Agent job in West Virginia

    QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States. Job Description We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $8.75 once all training is completed Part-Time positions Available Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $8.8 hourly 60d+ ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Morgantown, WV

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1014177BR Location Number 000832 Morgantown WV Store Address 3294 University Town Centre Dr$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 8d ago
  • Entry-Level Tolling Customer Service

    Onemci

    Agent job in Parkersburg, WV

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring Customer Service Agents to support walk-up inquiries, MOV pass tag issuance, and new account setup at the Parkersburg Memorial Bridge offices. This entry-level, on-site role is ideal for individuals who are reliable, eager to learn, and passionate about helping people face-to-face. If you have experience in customer service, tech support, inside sales, or back-office support, and enjoy working in a fast-paced environment, we encourage you to apply! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly face of toll operations at the Parkersburg Memorial Bridge facility. Assist customers with new account setup, MOV pass tag issuance, and general inquiries. Process payments using toll operations back-office systems. Handle in-person customer concerns, complaints, and toll-related questions. Support incoming customer service phone calls and resolve issues promptly. Collaborate with the customer service team to enhance the overall customer experience. Complete end-of-day deposits and generate balancing reports. Adhere to all attendance and scheduling requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent required Experience with data entry and computer-based systems Fluent in spoken and written English Strong organizational, written, and verbal communication skills Willingness to work flexible shifts, including weekends Experience with cash handling on computerized systems Ability to evaluate, troubleshoot, and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer service-oriented: empathetic, responsive, patient, and conscientious Ability to multi-task, self-manage, and stay focused Strong team orientation and interpersonal skills COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a pay check. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a pay check. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Reservationist

    Adventures On The Gorge

    Agent job in Fayetteville, WV

    Leading the World Outdoors Adventures on the Gorge's company vision statement is intended to be interpreted in multiple ways. First, it illustrates our need to be the best at what we do in our industry and the need to continue to develop ourselves and our business for the future. Perhaps more importantly, our vision states that we have an altruistic goal of helping others venture outdoors, at times, in places and in activities that will further develop their lifelong skills and increase their knowledge about nature and adventure. We benefit from a strong belief in who we are and where we are headed. We look to our vision and guiding principles as providing that sense of understanding and direction, serving as a map and compass to help us reach our full potential. Guiding Principles We use these principles, and more, to guide our daily behavior and business decisions: • Always balance fun and adventure with safety • Strive always to exceed our guests' expectations • Provide a unique environment for staff and guests that fosters camaraderie and hospitality • Value our people, knowing that the quality of our staff define our ultimate success • Invest in systems and processes, to ensure we deliver a consistent quality experience • Treat each and every guest and staff member with dignity and respect • Raise the standard of the industry with an emphasis on innovation • Recognize that profitability is essential for us to be healthy and grow Responsibilities The Reservationist is responsible for handling guest bookings, managing those reservations, and maintaining information in the property/activity management system. Expectations The Reservationist assists potential resort guests with planning and booking their activities, lodging or other resort experience by being knowledgeable and able to answer questions regarding resort offerings. All AOTG employees are expected to help achieve our vision of leading the world outdoors by extending hospitality at all times, providing assistance where needed, and championing a one-company mindset. Duties -Report to and follow the Reservation Office Manager's instructions -Take phone calls and respond to incoming inquiries via chat and email -Be courteous during phone conversations -Accurately record bookings and answer questions regarding the resort -Make suggestions and up-sell resort activities and other options as appropriate -Input bookings into the property/activity management system and communicate with other departments as needed -Ensure guests enjoy the planning experience and are educated on what to expect from their experience -Work closely with the sales team and guest services to ensure guest satisfaction -Handle 1st tier customer complaints and escalate issues to senior reservationists -Be able to explain the company cancellation policies and refer legitimate refunds or credits to senior reservationists -Handle company mail room duties as assigned -Perform other duties and responsibilities that may be added at the company's discretion Qualifications REQUIRED -Ability to work independently with minimal guidance and as part of a team -Ability to work efficiently while giving attention to detail -Basic written and verbal communication skills -Strong interpersonal and customer service skills -Basic computer skills PREFERRED -Experience in a hospitality setting -Excellent written and verbal communication skills -Demonstrated organizational ability and time-management skills -Experience with property management software -Working knowledge and relevant experience in the outdoor industry PHYSICAL DEMANDS & ENVIRONMENT - Prolonged periods sitting at a desk, working on a computer and talking on the phone - Must be able to lift up to 15 pounds at times The Reservationist is seasonally expected to work weekends and other irregular hours. Flexibility in work habits and work schedule is required.
    $26k-33k yearly est. 60d+ ago
  • Front Desk Agent

    V & P 3.9company rating

    Agent job in Beaver, WV

    Assist guests You are the first interaction the guest will have Responsibilities Answering phones Checking guests in and out using the PMS system Light cleaning Qualifications Excellent communication skills Customer service skills Problem solving abilities The ability to stand for extended periods of time
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Cross-Utilized Airport Agent - Greenbrier Valley Airport (FT)

    Contour Aviation 4.0company rating

    Agent job in Lewisburg, WV

    Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave * Accrual of up to 56 hours of paid sick leave per year. * Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours * Eligible to receive vacation hours on January 1st following your hire date. * These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * The starting hourly rate for this position is $15.00. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $20.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. * When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. * When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Cross-Utilized Airport Agent plays a key role in delivering Contour Airlines' commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations. Agents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments. Cross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation. Key Responsibilities * Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience. * Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests. * Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations. * Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs. * Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries. * Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service. * Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements. * Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency. * Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies. * Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner. * Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft. * Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues. * Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company's security program. * Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo. * Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking. * Assist in ramp set-up and ensure proper storage of equipment and baggage. * Perform additional duties as assigned by station leadership or Company management. Working Environment / Physical Requirements * Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments. * Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation. * Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift). * Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels. * Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations. * Must be able to ascend/descend stairs frequently.
    $15 hourly 38d ago
  • On-Site Customer Service Agent

    Alorica Inc. 4.1company rating

    Agent job in Bluefield, WV

    Customer Service Representative Employment Type: Full-time , $17/hr Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact * Guide customers through questions, concerns, or challenges they encounter while using the product or service * Listen actively to understand the root of the issue and provide clear, effective solutions * Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and update customer records to ensure accurate and current information * Identify opportunities to introduce customers to new or enhanced services that meet their needs * Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: * High school diploma or GED * 6+ months of customer service or sales experience preferred For Internal Candidates: * Must not be on any corrective action or performance plans * Must have held your current position for 6+ months * Must have relevant industry/program experience Location Note: We're currently hiring for this position in Bluefield, WV. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: * Health, dental, and vision coverage with HSA options * Paid time off * Flexible pay options: daily or weekly pay * 401(k) retirement plan * Leadership development programs that really grow your career * Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more * Employee assistance program for personal and professional support * Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs #BluefieldWV
    $17 hourly Auto-Apply 33d ago
  • Senior Commissioning Agent - Data Center (Travel Required)

    Olsson 4.7company rating

    Agent job in Charleston, WV

    Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; Tennessee - Remote; Texas - Remote; Virginia - Remote; West Virginia - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one. In this role, you'll: + Oversee daily commissioning activities with precision and accountability + Conduct thorough pre-functional and functional testing to validate system integrity + Collaborate with clients and internal teams to drive successful project outcomes + Champion quality and reliability to help secure repeat business from satisfied partners We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. + Traveling to different job sites **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + 8+ years of experience in commissioning + Strong Knowledge base of Pre Functional and Functional Commissioning + Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work + Ability to work with marketing and business development to gain new clients + Investigation and troubleshooting of problems to find solutions + Construction experience \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $71k-88k yearly est. 60d+ ago
  • Customer Service/Ramp Agents-CKB Airport

    Quickflight Services

    Agent job in Clarksburg, WV

    We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program-paid if successful. Starting wage of $9.25 per hour, after all required training is completed. Part-Time positions Available Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information Part Time Position All your information will be kept confidential according to EEO guidelines.
    $9.3 hourly 3d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Agent job in Morgantown, WV

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help customers set up new devices and provide advice on whether to repair or replace old devices Monitor service queues and provide accurate status updates to customers Maintain knowledge and skillsets through certified training courses Clearly communicate and partner with fellow agents Basic qualifications 3 months of experience working in retail or customer service Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Passion for technology and desire to solve problems Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $22k-25k yearly est. 7d ago
  • Front Desk Agent Holiday Inn Southridge

    VP Management 3.9company rating

    Agent job in Charleston, WV

    Full Job Description The shift we are hiring for is a second and third shift split. We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Job Type: Full-time Pay: From $12.00 per hour plus monthly bonus if goals are met. Schedule: 8 hour shift Holidays Monday to Friday Night shift Weekend availability
    $12 hourly 4d ago
  • Cross-Utilized Airport Agent - Greenbrier Valley Airport (FT)

    Corporate Flight Management 4.0company rating

    Agent job in Lewisburg, WV

    Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave Accrual of up to 56 hours of paid sick leave per year. Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours Eligible to receive vacation hours on January 1st following your hire date. These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details The starting hourly rate for this position is $15.00. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $20.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Cross-Utilized Airport Agent plays a key role in delivering Contour Airlines' commitment to exceptional customer service. This position is responsible for performing a variety of functions at local or regional airports, including ticket counter, gate, and ramp operations. Agents will be fully trained to execute tasks associated with both customer-facing and aircraft servicing responsibilities, requiring work in both indoor and outdoor environments. Cross-Utilized Agents are expected to display professionalism, flexibility, and teamwork, ensuring a safe, efficient, and customer-focused airport operation. Key Responsibilities Greet and assist all customers in a prompt, friendly, and courteous manner, ensuring a positive travel experience. Provide check-in assistance, handle ticketing changes, re-book itineraries, and process special service requests. Check and accept passenger baggage, ensuring compliance with airline policies and safety regulations. Board and deplane flights, escort passengers to and from aircraft as needed, including assisting unaccompanied minors, pushing wheelchairs, and providing support to passengers with special needs. Provide accurate and timely gate information, including flight arrivals, departures, and general inquiries. Assist passengers with special needs, resolve customer concerns, and ensure the highest level of customer service. Maintain in-depth knowledge of policies and procedures related to unaccompanied minors, law enforcement officers, hazardous materials (HAZMAT), and other regulatory requirements. Communicate clearly and accurately with passengers, coworkers, flight crews, and vendors to ensure operational efficiency. Always maintain the safety and security of the ramp area, adhering to all applicable safety procedures and airline policies. Monitor passenger safety during boarding and deplaning, providing assistance in a friendly and professional manner. Marshal aircraft on the ramp, directing, assisting, and parking all arriving, departing, and towed aircraft. Observe safe ground-handling procedures, conduct routine ground service equipment (GSE) checks, and report any equipment issues. Perform duties of a Ground Security Coordinator (GSC) in compliance with the Company's security program. Handle customer baggage and Company materials with care; responsibilities include frequent lifting, loading/unloading, sorting, and transferring baggage and cargo. Service aircraft as needed, including lavatory servicing, potable water refills, window washing, de-icing, and commissary stocking. Assist in ramp set-up and ensure proper storage of equipment and baggage. Perform additional duties as assigned by station leadership or Company management. Working Environment / Physical Requirements Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments. Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation. Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift). Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels. Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations. Must be able to ascend/descend stairs frequently. Qualifications Must be at least 18 years of age. A minimum of nine (9) months of prior airline or aviation industry experience is preferred. Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions. Possess a valid driver's license with a good driving record. Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required. High school diploma or GED certification preferred. Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required. Ability to type a minimum of 30 words per minute. Possess polished and professional interpersonal skills with a positive, customer-focused attitude. Strong leadership, organizational, and time management skills. Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism. Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment. Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail. Self-motivated with the ability to motivate others. Ability to work independently and collaboratively as part of a team-oriented environment. Excellent written and verbal communication skills, delivered with professionalism and tact. Must pass a DOT-required pre-employment drug screening and be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing. Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA. Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate. Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements. Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
    $15 hourly 8d ago

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