About OnRamp
OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online.
The Role
As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education.
You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals.
Responsibilities
Lead all aspects of our customer‑facing post sales strategy, operations, and process development
Own target attainment for NRR including both renewal and expansion quota.
Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development
Regularly engage and build executive level relationships with customers
Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan
Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics
Collaborate with Product and Engineering on customer escalation and ticket resolution process
Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development
Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements
Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement
Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management
Collaborate with Marketing to create and promote thought leadership content
Qualifications and Experience
Experience as a CSM in a B2B SaaS company
Experience building and leading a growing team
Experience with all post‑sales SaaS functions
Experience with SMB, Mid‑Market, and Enterprise customers
Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions.
Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus.
Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies
Strong process design skills
Exceptional executive level customer facing communication, issue resolution, and expansion sales skills
High comfort level with ambiguity and working on a small team in a fast moving environment.
Why OnRamp
Work directly with enterprise and mid‑market clients, including Fortune 15 companies
Join a high‑growth SaaS company backed by top‑tier investors
Be part of a collaborative, ownership‑driven culture
Highly competitive cash compensation, equity, and benefits
Boston‑based, 5 days a week in‑office
OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know.
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$41k-50k yearly est. 4d ago
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Customer Service Representative
Digital Prospectors 4.1
Agent job in North Andover, MA
Customer Service Representative
Length: 6-12 Month Contract
*Please no agencies. Direct employees currently authorized to work in the United States - no sponsorship available.
*Must work onsite in Andover, MA
Job Description:
As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and build strong professional relationships with customers and internal teams. This role demands excellent problem-solving skills and the ability to capture and escalate customer requirements effectively.
Essential Duties and Responsibilities:
Process sales orders, RGAs, and credits in a high-volume call center, ensuring accurate methods and procedures are followed.
Resolve product shortages and complaints, offering professional alternative solutions when necessary.
Investigate, verify, and release order holds related to credit issues, pricing discrepancies, shipping concerns, and part identification problems.
Coordinate communication between customers and manufacturing/shipping departments to ensure timely order fulfillment.
Build and maintain professional relationships with internal and external customers.
Collaborate with the Technical Support team to resolve customer-reported issues.
Manage new and existing customer accounts as identified in the database.
Qualifications:
High School Diploma or equivalent.
3+ years of experience in a high-volume customer service environment.
Experience with SAP S/4HANA.
Experience with order entry and expediting orders.
Familiarity with ERP systems.
Excellent verbal and written communication skills.
Strong customer service skills and ability to handle stressful situations tactfully.
Detail-oriented with a high degree of accuracy.
Ability to work well in a team environment.
Basic proficiency in Microsoft Excel, Word, and PowerPoint.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.
Come see why DPC has achieved:
4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee's Choice - Best Places to Work' by Glassdoor.
Voted ‘Best Staffing Firm to Temp/Contract For' seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For' by Forbes, Fortune and Inc. magazine.
As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today!
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Job #18219
$36k-42k yearly est. 4d ago
Investment Sales Agent
Grove Property Group
Agent job in Boston, MA
Firm: Grove Property Group
Sector: Multifamily Investment Space ($1M - $20M)
Experience: 2+ Years Required
Grove Property Group is a premier real estate brokerage headquartered in South Boston, specializing exclusively in the multifamily space. Our leadership team brings a collective track record of nearly $1 Billion in career transactions.
In 2025, our firm executed over $75 Million in sales volume-with $41 Million concentrated in South Boston alone. As we expand our footprint across Central/Western Massachusetts, Rhode Island, and New Hampshire, we are seeking a driven, licensed Investment Sales Agent to join our production team and oversee territory expansion.
The Grove Advantage: Autonomy & Ancillary Income
We provide a high-energy environment designed for producers who value professional autonomy and clear financial rewards.
Superior Commission Splits: We offer highly competitive splits effective from day one.
Simplified Fee Structure: Unlike traditional corporate firms, we eliminate complex "scaled" pay tiers and internal team-split requirements.
Ancillary Income (Apartment Inventory): Agents have full access to our extensive apartment inventory to facilitate leasing. This allows you to generate additional income while capturing real-time rental data and market trends to better advise your investment clients.
Collaborative Environment: Work directly with senior partners in a non-hierarchical setting where deal-flow and market intelligence are shared daily.
Primary Responsibilities
Market Origination: Identify and secure multifamily investment opportunities within a designated geographic territory.
Strategic Prospecting: Execute a high volume of outreach via cold calling and modern marketing methodologies to uncover off-market assets.
Client Advisory: Guide private capital and institutional clients through 1031 exchanges, value-add acquisitions, and buy-and-hold strategies.
Database Management: Maintain and grow a proprietary CRM of property owners, developers, and active buyers.
Market Intelligence: Utilize our leasing data to gain a competitive edge in rent growth analysis and asset valuation.
Professional Qualifications
Experience: A minimum of 2+ years of successful experience within a real estate brokerage environment.
Licensure: Active Real Estate Salesperson license in the Commonwealth of Massachusetts (RI or NH licensure is a significant advantage).
Technical Proficiency: An understanding of investment metrics, specifically Cap Rates and Cash-on-Cash returns.
Sales DNA: A results-driven professional who is comfortable with high-volume activity and building long-term client trust.
Value Proposition
Joining Grove Property Group provides immediate access to an institutional-grade track record with the agility of a focused firm. We offer the support of a $1B brand while allowing you to operate with the financial upside of an independent producer.
Application Process
Qualified candidates are invited to submit their credentials in confidence to ****************** or contact John Federico via direct message.
$38k-84k yearly est. 3d ago
Customer Service Representative
Medicare Joe
Agent job in Lincoln, RI
Rate: $21 per hour to $23 per hour upon completion of training (60 days)
Schedule: 8:30AM-5PM
Who We're Looking For
We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others.
We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you.
Position Summary
As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team.
This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations.
About Medicare Joe
We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity.
We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity.
We Provide:
Hands-on training and development for the Medicare space
Clear promotion track from Trainee to Advisor within 60-90 days
Structured support from managers and senior team members
Opportunities for long-term growth in operations, licensing, or leadership
A professional yet fun and collaborative work environment
Performance Objectives
Learn and apply basic Medicare knowledge
Complete our 60-day onboarding and training curriculum
Handle 20-40 calls and texts/day with professionalism
Complete 20-30 daily client service tasks and follow-ups
Answer Medicare-related questions with confidence and clarity
Support agents by prepping clients for transfers and resolving escalated issues
Handle claim and carrier concerns with efficiency and ownership
Use internal systems (CRM, GHL) to manage all client documentation
Take full ownership of your customer interactions and tasks by end of day
Collaborate with leadership to resolve client issues
Participate in feedback sessions and ongoing coaching
Key Competencies
Professional, friendly communication-both written and verbal
Organized and efficient with daily task management
Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation
Strong problem-solving skills and ability to take initiative
Willingness to learn and grow through coaching
Ability to manage high volume and multitask under pressure
Detail-oriented and accurate with documentation
Team player with a positive attitude
Committed to delivering a high standard of service
Education & Experience
Bachelor's degree (preferred)
1+ year in customer service, admin, or healthcare support roles
Experience with CRM tools or inbound call handling is a plus
Must be comfortable working in a fast-paced, collaborative office
Physical Requirements
Prolonged periods sitting at a desk, using a computer and phone
Must be able to communicate clearly over the phone and in person
Onsite presence required in our Lincoln, RI office (this is not a remote role)
Benefits
401(k) with company match
Paid vacation time (2 weeks after 3 months of employment)
Paid holidays
Paid professional training & development
Paid continuing education for compliance and licensing
Company and individual performance incentives
$21-23 hourly 5d ago
Customer Service Representative
The Judge Group 4.7
Agent job in Waltham, MA
Title: Customer Service Representative I
Duration: 03 Months
About the Role:
This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services.
The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities.
Responsibilities:
Achieve daily, weekly, and monthly goals.
Comply with assigned schedules, assignments, and productivity metrics.
Promptly, efficiently, and accurately contact existing customer or lead database.
Assure the quality, integrity, and accuracy of client information.
Master product information for accurate dissemination to customers.
Comply with standard operating procedures and instructions within a quality management system.
Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service.
Successfully resolve customer challenges.
Handle escalated customer issues as needed.
Build and maintain strong customer relationships.
Promote an open communication model and a positive teamwork environment.
Partner with Customer Service Management to assist with new-hire training, as needed.
Participate in continuous improvement projects within the department.
Participate in cross-functional improvement initiatives
Qualifications:
Exceptional communication and organizational skills.
Proven ability to meet and exceed KPIs and outreach protocols.
Strong attention to detail, especially in recordkeeping and compliance.
Previous experience in customer service, sales, or biotech preferred.
Proficiency in CRM tools and database management.
2+ years of service or relevant experience preferred
Education:
Bachelor's Degree, preferred
$34k-41k yearly est. 5d ago
Customer Service Representative (Insurance)
Talentburst, An Inc. 5000 Company 4.0
Agent job in Worcester, MA
Role : Service Representative - CL Customer Service Center
Duration : 6 Months+
Mode: Hybrid (3 days per week onsite)
Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment
We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA.
We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance)
Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training)
Position Overview/Summary:
As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items.
Responsibilities/Essential Functions:
Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others.
This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests.
Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails.
Provide timely, quality service to Agents, commercial policy holders, and vendors.
May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests .
Completes certificate of insurance and ID card requests within service level expectations.
After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus.
In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc.
All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly.
Key Measures of Success:
Service
Quality
Productivity
Education and Experience:
College degree preferred but not required.
Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service.
Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources.
Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience.
Demonstrated professional telephone etiquette.
Demonstrated ability to work well within a team environment .
#TB_EN
$36k-42k yearly est. 2d ago
Food and Nutrition Rep, Food and Nutritional Services- Per Diem, Day/Eve and Rotating Weekends and Holidays
Boston Medical Center 4.5
Agent job in Boston, MA
Under general supervision the Patient Hospitality Service Representative is responsible to transport, operate and maintain the Retherm (thermal trays) cart and its companion cart, provide individualized meal service to every patient, assemble patient meal trays following diet orders ensuring diet accuracy. Consult with nursing staff to maintain accurate patient information. Collect patient meal trays. Follow established sanitation procedures for cleaning the Retherm Cart, companion cart, serving utensils, trays, dishes and miscellaneous items used on the cart. Maintain and deliver nourishment supplies as ordered to patient floor units. Follow established guidelines for food items in patient units. Record food, refrigerator and freezer temperatures daily to ensure food safety.
Position: Food and Nutrition Rep
Department: Food & Nutritional Services
Schedule: Per Diem, Day/Eve and Rotating Weekends and Holidays
ESSENTIAL RESPONSIBILITIES / DUTIES:
This position involves working independently. The individual must possess pride of ownership for the cart and the service that he/she provides to the patients, ensuring patient meal satisfaction is met. He/she must be self-motivated and self-directed and work well alone or in a group setting. He/she must be able and willing to perform multiple task assignments. He/she will occasionally be requested to mentor and train new employees. Duties include:
* Assemble meal service cart and its companion cart with all food items and condiments to match menu and diet orders.
* Adhere to safe food handling practices while maintaining food's proper temperatures.
* Program and operate cart to refrigerate, heat and hold temperatures of food. Notify supervisor of malfunctioning of equipment upon observance.
* Transport meal cart and its companion cart without assistance to designated patient unit within scheduled time. Avoid unnecessary damage to cart, it's equipment, the building's walls, elevators and doorways.
* Consult with nursing staff about any changes to patients that may affect meal service. Obtain all necessary information in writing by a nurse or physician. Refer complaints or problems to Patient Services Manager or Dietary Supervisor.
* Prepare cart food items for service. Match correct measure serving utensils to appropriate menu items. Record hot and cold food temperatures at the start and the end of meal service for every meal.
* Greet patients and communicate menu choices appropriate to their specific diet orders. Demonstrate knowledge of food being served, such as recipes and food identification. Refer to dietician when medical questions arise in patient's diets. Seek out an interpreter to aid in patient's menu selection process.
* Assemble meal trays according to patient's choices and diet order. Arrange food neatly and attractively on each plate and tray. Deliver meal trays. Ensure patients are satisfied with menu choices and service before exiting the room. Collect meal trays; discard food waste and disposable dinnerware and plasticware. Clean and sanitize carts, trays, china, flatware, serving utensils and beverage urns. Reset cart completely for the next meal service.
* Conduct at least one Patient Satisfaction Survey per scheduled shift. Visit patients to discuss dietary issues such as quality of meal service, diet preferences and comments. Record answers and forward completed surveys to Patient Services Manager.
* Provide clerical support services. Answer telephone in courteous manner, identifying self and department at all times. Record and keep accurate patient data in the Diet Office and Dispatch logs. Ensure delivery of food items to patients within thirty minutes of initial request. Is adept at typing and possesses computer skills and knowledge. Enter, update and maintain accurate patient diet information using Computrition software.
* Deliver nourishments and floor stock to patient units. Maintain established par levels. Rotate stock and follow policy regarding expired food items. Record patient unit's refrigerator and freezer temperatures daily. Maintain a clean and orderly area where supplies are stored on each unit.
* Prepare special infant and adult formulas, shakes and tube feedings using a commercial blender. Follow written recipes and instructions as directed. Maintain equipment, tools and the formula room are kept clean and sterile. Assist with the orientation of new staff members by demonstrating basic duties of the job and provide on the job training as needed.
* Observe all of BMC's behavioral standards. Report to work clean and neat in appearance, in authorized uniform attire for all scheduled shifts.
* Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals.
* Follow established hospital infection control and safety procedures. Follow established HACCP guidelines for food safety.
* Fulfill all mandatory hospital, state and regulatory employment requirements.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
* High school diploma or GED is preferred.
EXPERIENCE:
* Preferred: minimum of two years' experience in food service /customer service environment.
* Patient feeding experience with all age groups and diet experience preferred.
KNOWLEDGE AND SKILLS:
* Must possess knowledge of basic principles of nutrition, diets, recipes, food preparation and service.
* Must be able to read, write and communicate fluently in English.
* Ability to interact and communicate with patients, medical staff, dietary staff, and able to follow accurately diet orders.
* Must demonstrate effective interpersonal and communication skills with a background in customer or patient service.
* Must be able to follow the standards of federal, state and local regulatory agencies and JCAHO requirements for sanitation, food preparation and handling.
* Must be able to lift up to 40lbs and transport the meal cart to unit floors for meal service without assistance.
* Must have sufficient dexterity to handle food and equipment efficiently and safely.
* Position requires incumbent to walk and stand 95% of the time while engaged in job routine activities.
* Incumbents must satisfy the Fit Test Requirements for using the N95 Respirator Mask.
Compensation Range:
$18.58- $22.20
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$18.6-22.2 hourly 4d ago
Independent Travel Agent
Metro Travel Land and Sea
Agent job in Warwick, RI
Cruise Brothers is one of the largest family-owned cruise travel businesses in the country, with over 50 years of experience specializing in all aspects of cruising. Known for offering some of the best cruise deals and discount packages, we are experts on leading cruise lines and popular cruise destinations. We are a major employer of online and home-based travel agents through our Cruising Free program, providing free training, dedicated team leader support, and no fees.
Role Description
This is a contract remote role for a Travel Agent. The Travel Agent will be responsible for booking cruise reservations, handling customer service inquiries, arranging car rentals and travel itineraries, and managing sales processes. The Travel Agent will interact with clients to provide tailored travel solutions and ensure a seamless vacation experience.
Qualifications
Experience in Reservations and Travel Arrangements
Strong Customer Service skills
Knowledge in Car Rental processes
Proven Sales abilities
Excellent communication and organizational skills
Ability to work independently and remotely
Familiarity with the cruise industry is a plus
High school diploma or equivalent; additional certifications in tourism or hospitality are beneficial
$31k-38k yearly est. 5d ago
Customer Service Representative
Corps Team 4.0
Agent job in Tewksbury, MA
Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Tewksbury, MA. This role is onsite.
THE ROLE:
The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues.
CORE RESPONSIBILITIES:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Perform Customer Service Support functions as the first point of contact with the customer.
Adhere to ISO9001 Customer Service Procedures and Work Instructions.
Maintain Quote Log and Production Order Log Tracking Database.
Utilize the ERP-LX (Order Entry) system.
Provide Part, Pump, Motor quotes to customers as required.
Assist with Warranty claim Processing.
Assist with Credit Memo / No Charge requirements.
Preparing the customer communication folder.
Perform Order Entry Processing and provide Order Status updates as required.
Process Change orders (address changes, schedule date, carrier changes).
Assist Sales teams with customer support activities.
Understand and perform Export Compliance tasks as required.
Interface with the customer to assist in resolving AR Collections Dispute Resolution issues.
Other duties as assigned by the Customer Service Manager.
QUALIFICATIONS:
High School Diploma.
Prefer associates degree individuals or some level of college experience.
Strong financial/accounting skills required.
Problem solving skills and strong written and verbal communication skills required.
Must be knowledgeable in MS Office applications.
1-3 years experience
Pay Rate $20.37 - $22.37/hour
$20.4-22.4 hourly 5d ago
Corporate Travel Coordinator
Collette 3.2
Agent job in Pawtucket, RI
Collette is seeking a Corporate Travel Coordinator to join our Air team. This is a hybrid role based out of Headquarters in Pawtucket, RI. Remote candidates may be considered.
Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for?
Your journey starts here.
Job Summary:
This position reports to the Manager of Air Operations and Corporate Travel and is responsible for coordinating travel arrangements for all employees traveling on business, including air reservation for the Tour Management workforce, balancing the business needs and budget constraints. This position is also responsible for assisting with issuing airline tickets for guests from all our global offices.
Primary Functions:
Handle and oversee all travel arrangements for employees traveling on business within company guidelines
Using airline reservation systems to confirm contracted airfare
Leverage hotel relationships and loyalty programs to reduce hotel costs
Secure rental cars in airline reservation systems using corporate discount codes
Secure air reservations for each tour manager requiring flights to guide a tour, working to accommodate each tour manager's request/preferences while staying within budget.
Mitigate costs by securing comps, reduced rates, utilize hotel points, airline points, and unused airline tickets, process refunds and exchanges when needed.
Utilize business tracker software to communicate and track all requests, dates, location, and costs.
Communicate itineraries to all employee prior to purchasing the travel component.
Maintain close communications with the Special Events Specialist to coordinate travel arrangements on all larger employee events.
Accurately issue airline tickets accordingly to all rules to avoid any debit memos.
Build reservations within our internal reservations system for all corporate travel.
Run internal audit and authorize all tickets after issuing.
Advise all employees have proper documentation when traveling abroad.
Follow all procedures set forth for each job function performed.
Perform special projects and other related duties as assigned or directed by the air operations leadership team
Maintain clean, organized, and neat work environment at all times.
Comply with all company rules and regulations.
Knowledge and Skills:
Bachelor's degree preferred.
Two years of experience desired that is directly related to the duties and responsibilities specified. Experience with an airline reservations system is preferred.
Skill in customer service
Ability to follow quality control procedures and reporting documentation requirements.
Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required.
Microsoft Office program experience
Ability to work as part of a Team environment to communicate effectively, both orally and in writing.
Ability to include organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to plan and organize to optimize productivity
Ability to analyze and solve problems.
Pay Range starting at $20.00 / Hour
$20 hourly 4d ago
Lead AI Agent Engineer
Publicis Groupe
Agent job in Boston, MA
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com
Overview
We are seeking a highly skilled and motivated Senior AI Agent Engineer with a strong background in building agentic AI applications and workflows. The ideal candidate will have proven expertise in utilizing Large Language Models (LLMs) such as Claude, OpenAI's GPT series, Google Gemini, and other similar technologies to design, develop, and deploy intelligent systems that can reason, act, and learn. Experience with frameworks like Crew AI, OpenAI Agent SDK, or Langgraph tool set for orchestrating multi-agent systems is highly valued. You will be a key player in our AI team, responsible for driving the technical architecture and implementation of our next-generation AI products, taking AI/LLM models from prototype to production to power Profitero+ products and internal tools.
Responsibilities
Key Responsibilities:
* Design, develop, and deploy LLM-based systems, agentic applications and complex AI workflows using generative AI models (Claude, OpenAI, Gemini, etc.) and relevant frameworks (e.g., LangChain, LangGraph, Crew AI, or similar).
* Deploy, operate, and iterate on AI systems in production environments, including performance tuning and cost optimization.
* Design and build Retrieval-Augmented Generation (RAG) systems using embeddings, vector databases, and semantic search.
* Build and optimize prompts and interaction strategies for LLMs to achieve desired outcomes in agentic systems.
* Integrate various tools, APIs, and data sources, potentially utilizing MCP Servers, to enhance model context and tool integration.
* Develop robust, scalable, and maintainable code in Python for all components of the agentic applications, from backend logic to API integrations.
* Implement testing, evaluation and monitoring strategies for agentic systems to ensure performance, reliability, and safety, and effective reasoning, tool usage, and failure handling.
* Collaborate closely with product managers, designers, and other engineers to translate requirements into technical solutions.
* Stay up-to-date with the latest research and developments in generative AI, LLMs, agentic systems, and protocols like MCP, evaluating their potential for our products.
* Contribute to the architecture and technical roadmap of our AI initiatives.
* Mentor junior engineers and share knowledge within the team.
Qualifications
* Bachelor's or Master's degree in Computer Science, Engineering, Artificial Intelligence, or a related field.
* Minimum of 3 years of professional experience in software development, with a significant focus on AI/ML applications.
* Proven proficiency in Python and experience with relevant AI/ML libraries and frameworks.
* Hands-on experience in developing applications utilizing Large Language Models (LLMs) such as Claude, OpenAI (GPT-4, etc.), Google Gemini, or other prominent generative AI models.
* Experience in building agentic applications or workflows, demonstrating an understanding of concepts like planning, memory, tool usage, and multi-agent systems.
* Familiarity with AI workflow orchestration and agentic frameworks (e.g., LangChain, LangGraph, Crew AI, Haystack, or similar).
* Practical experience with RAG architectures, embeddings, vector databases, and semantic search.
* Experience working with Model Context Protocol (MCP) Servers.
* Experience with RESTful APIs and integrating external services.
* Solid understanding of software development best practices, including version control (Git), testing, and CI/CD.
* Experience with Snowflake is a plus.
* Excellent problem-solving skills and the ability to work independently and as part of a collaborative team.
* Strong communication skills, both written and verbal.
Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact *****************************. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $112,290 - $172,032. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/2/26.
$112.3k-172k yearly 8d ago
Reservationist
Major Food Brand 3.4
Agent job in Boston, MA
Answer all emails and phone calls in a timely manner with a warm, inviting & professional tone.
Respond to all customer requests and questions
Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant.
Demonstrate proper use of guest notes and reservations notes and ensure to communicate all guest information and requests.
Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with guest relations supervisor and/or restaurant managers.
Will have at least 1 year of prior restaurant experience, fine dining preferred
Friendly, welcoming, and personable
Basic knowledge of Microsoft Office
Excellent written and verbal skills
Comfortable in a high-volume, fast-paced environment
Demonstrate a sense of urgency, attention to detail, and strong work and personal ethic
$27k-31k yearly est. 60d+ ago
Exit Lane Agent
G2 Secure Staff 4.6
Agent job in Boston, MA
Control access to restricted areas. Do not allow any person to return to the secure side of airport.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older.
3. Must have a reliable telephone and transportation.
4. Must have HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 70 lbs.
5. Must have good hearing and vision.
6. May be exposed to occasional loud noise levels.
7. Must pass pre-employment and random drug test.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must pass a pre-employment background check.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. May be required to work weekends, overnight shifts and holidays.
ESSENTIAL FUNCTIONS:
1. Prevent unauthorized individuals from gaining access to the guarded area.
2. Patrol area designated by client.
3. Ensure all persons/property entering and leaving he premises are properly authorized.
4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty.
5. Never leave post without being properly relieved.
6. Answer telephones in a polite and professional manner.
7. Be able to operate a computer and access systems (where applicable).
8. Complete reports in detail and in a timely manner.
9. Must be familiar with all Governmental/Client/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner.
12. Utilize appropriate communications channels and maintain records, report and files as required.
13. Must be in proper uniform or business attire as directed by company officials.
14. Identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$32k-41k yearly est. 23h ago
Country Travel Specialist
Audley Travel
Agent job in Boston, MA
Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients.
Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in Boston and you have the chance to be a part of it!
The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others.
Job Description
We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia.
Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount.
Job Purpose
The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries.
To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit.
To ensure the product sold to our clients and the supporting information is to the highest standard.
To achieve levels of client service at all stages of the process to engender repeat business.
To take appropriate opportunities to up-sell and switch-sell to Audley preferred products.
Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events.
Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.
Personal Development
We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement.
It all starts with a thorough induction process for all employees.
For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training.
Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company.
When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system.
On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too.
Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers.
Qualifications
Person Specification
Essential:
Knowledge/experience of countries or region of specialty.
Previous sales experience.
Strong communication skills.
Customer service & selling skills.
Results orientated.
Strong organization & time management skills.
Strong computer skills and a willingness to learn Audley's in-house system.
Excellent writing, mathmatical and grammar skills.
Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. .
Extensive travel required to your country of specialty.
Desired:.
Previous travel industry experience a plus.
Qualified to degree level or equivalent.
Additional Information
All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years.
To apply for this job, please complete an online application form on our careers website at:
************************************************************************************
You will be required to submit your resume, covering letter and a travel profile.
$50k-100k yearly 1d ago
Travel Blood Donor Care Specialist (Phlebotomist) - 26-00792
Navitaspartners
Agent job in Barnstable Town, MA
Travel Blood Donor Care Specialist (Phlebotomist) Type: Contract Shift: Day/Evening Rotating (6:00 AM - 2:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 4:00 PM, 9:00 AM - 5:00 PM, 10:00 AM - 6:00 PM, 11:00 AM - 7:00 PM) | 32-40 hours/week | Occasional weekends/holidays
Travel Rate: $1,267.50/week
"Navitas Healthcare, LLC" is seeking Travel Blood Donor Care Specialist (Phlebotomist) for an exciting job in Hyannis, MA.
Key Responsibilities:
Screen donors for eligibility in accordance with CDC, FDA, AABB, and CAP standards.
Perform whole blood collections, therapeutic phlebotomy, and offsite blood drives.
Prepare and label blood components/samples, document records, and manage data including donor deferrals.
Assist with donor recruitment, inventory management, and ordering supplies as needed.
Maintain clean and sanitary work areas; obtain blood specimens from donors/patients.
Deliver excellent customer service and adhere to hospital policies, including fire and disaster procedures.
Required Qualifications:
High School Diploma or GED.
Prior phlebotomy experience required; national certification or completion of an accredited phlebotomy program preferred.
BLS (Basic Life Support) certification.
Strong verbal and written English communication skills.
Proficient with computers and able to work independently under pressure.
Excellent interpersonal skills with a focus on service excellence.
For more details contact at ************************ or Call / Text at ************.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$1.3k weekly Easy Apply 6d ago
Reservationist
Transdevna
Agent job in Quincy, MA
Transdev in Quincy, MA is hiring an in-person Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: * Competitive compensation package of minimum $20.00/hour - Maximum $21.00/hour
Benefits include:
* Vacation: minimum of two (2) weeks
* Sick days: 5 days
* Holidays: 12 days; 8 standard, 4 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Responsibilities:
+ Answering phone calls, obtaining all required customer information and desired pick-up and drop-off times and locations
+ Following the established script to ensure proper trip bookings
+ Checking eligibility status of customer and trip(s) being requested
+ Verifying that trips are within the service area using available tools
+ Responding to trip confirmation requests and requests to cancel or reschedule trips for next-day service
+ Responding to "Where's my Ride" inquiries if this task is assigned to Reservations, the required information in the system appears to be up-to-date, and there are no obvious issues
+ As required by established procedures, transferring same-day requests to cancel or reschedule trips and trip status calls to Dispatch
+ Working with dispatchers and schedulers to resolve any issues, including recording of denials
+ Other duties as required
Qualifications:
+ High school diploma or equivalent, such as GED, required
+ 2 years reservationist or customer service experience preferred.
+ Computer literate
+ Excellent communication and listening skills
+ Must be able to work shifts or flexible work schedules as needed.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Must be able to work flexible schedules as needed
+ Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities.
+ Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Herefor CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 7218
Pay Group: NCD
Cost Center: 601
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$20-21 hourly 8d ago
Travel Specialist-Groups
Cosmo Travel
Agent job in Boston, MA
Responsibilities:
•Research, explore and study different travel destination options
•Research destination and travel prices, customs, weather conditions, reviews, etc.
•Research and study clients' specifications and wishes
•Suggest suitable travel options that best suit clients' needs
•Plan and organize travels
•Book tickets, reserve accommodation, organize rental transportation
•Inform clients and provide useful travel material such as guides, maps, and event programs
•Collect deposits and balances
•Offer and promote different services and offerings
•Keep learning about the latest industry trends
•Attend webinars, conferences, and other educational programs
•Build and maintain relationships with clients
•Track KPIs and prepare KPI reports
Requirements & Qualifications
•1 year of experience as a Travel Consultant or similar role
•Passionate about travel and tourism
•Excellent knowledge of the latest tourism trends
•Good understanding of different tourism offerings and options
•Proficiency in English, and Spanish is a plus
•Knowledge of additional languages is an advantage
•Good sales and presentation skills
•Customer-oriented mindset
•Critical thinker and problem solver
•Team player
•Good organizational and time-management skills
•Great interpersonal and communication skills
•Candidates with rich personal experience in traveling will have an advantage
$42k-70k yearly est. Auto-Apply 60d+ ago
Reservation Agent
Stwhj
Agent job in Boston, MA
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
$26k-31k yearly est. 60d+ ago
Booking Agent
Travel With Duke
Agent job in Boston, MA
We have an amazing opportunity to build dream vacations and business travel with major vendors!
● Full training provided
● Must be able to work in the USA
● No experience necessary
● Discounted or free travel
● Flexible Schedule
● Full Time or Part Time Requirements
● Must have computer and/or cell phone
● You must be comfortable working with minimal supervision
● Positive Attitude
Pay Frequency:
● Biweekly or twice a month
Roles & Responsibilities:
● Arrange Travel for businesses, sports teams, vacations, weddings
and more.
● Determine customer's needs and preferences, such as schedules,
costs and payment plans
● Plan and arrange tour packages, excursions, and day trips
● Book reservations for travel, hotel, flights, rental cars, special events,
honeymoons, just about anything.
● Provide proper documentation to the clients such as, authorization
forms, flights tickets, theme park tickets, and more.
● Make alternative booking arrangements if changes arise before or
during the trip.
We do require all candidates to attend a live meeting to qualify.
We look forward to hearing from you.
THANK YOU FOR YOUR TIME!
$35k-60k yearly est. Auto-Apply 60d+ ago
Reservation Agent
Stwhj
Agent job in Boston, MA
Job Description
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
The average agent in Weymouth Town, MA earns between $25,000 and $109,000 annually. This compares to the national average agent range of $19,000 to $72,000.
Average agent salary in Weymouth Town, MA
$52,000
What are the biggest employers of Agents in Weymouth Town, MA?
The biggest employers of Agents in Weymouth Town, MA are: