HEALTHCARE ENTERPRISE ACCOUNT EXECUTIVE - (NY, NJ, CT) Hybrid work
Agilant Solutions 4.0
Agilant Solutions job in Port Washington, NY or remote
Full-time Description
Department: SALES
Agilant Solutions, Inc. (****************** is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.
Position Summary
We are currently seeking a dynamic and aggressive Healthcare Senior Account Executives with the experience to influence key decision-makers in the C-Suite. This is a combination of new logo acquisition and growing existing accounts. This position is responsible for achieving individual sales goals in all business units. A successful candidates will have the experience with a proven history of selling complex Healthcare IT solutions based on business results and outcomes. Knowledge of Healthcare IT technology, solutions, and services is a major requirement. This is not a relationship only sales role. Each candidate will be responsible for meeting and/or exceeding individual performance objectives as established by sales management. This job description is not all-inclusive.
Responsibilities
Traveling up to 50% of the time
Ensure that he/she meets and/or exceeds individual IT solutions and services sales goals
Work with the sales management team to institute processes and procedures that drive individual sales
Experience with executive and solution selling techniques
Experience in selling annuity-based support and managed services solutions
Experience in IT hardware and software sales that add business value
Accurately forecast revenue streams in accordance with your annual quota
Demonstrate strong people and business leadership skills
Minimum Qualifications
4- yr. bachelor's degree required in related field of consultative IT sales
10+ years of Sales/Account Executive Experience Required
More than 7 years of complex IT managed services and solutions, which includes consulting and strategy services
Excellent communication, presentation, and executive presence skills
Must be proficient in NetSuite or other CRM systems
Must be proficient in Microsoft apps (Word, Excel, PowerPoint, Teams, Outlook)
Ability to hunt, develop and manage mid to healthcare clients
Successful history in developing new business opportunities
Strong customer facing and presentation skills
Outstanding skills in sales leadership, strategic planning, and personnel management
Highly competitive and initiative-taking with the ability to deliver results quickly
Sense of urgency, organizational skills, professional presence, and work in team environment
To Help You Succeed
OTE: $250K+ USD (base salary and commissions at plan)
Full engineering pre-sales and service delivery support teams
Comprehensive benefits, including Health/Dental/Vision/Life Insurance, and 401(k)
16 paid days off per year and 10 paid holidays per year
Sales, services, solutions, and technology training
Equal Opportunity
Agilant Solutions Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Salary Description OTE: $250K+ USD (base salary and commissions)
$250k yearly 60d+ ago
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Senior Warehouse Manager
Agilant Solutions 4.0
Agilant Solutions job in Plainview, NY
Employment Type: Full-Time
Hours: 8:30 AM - 5:30 PM EST, Monday through Friday
We are seeking a reliable, detail-oriented Warehouse Manager to oversee all warehouse activities, including receiving, storing, and dispatching items.
Warehouse Manager responsibilities include organizing and monitoring storage space, maintaining inventory levels, ensuring efficient order fulfillment, and managing warehouse staff.
Our ideal candidate has a strong understanding of warehouse management procedures, excellent leadership skills, and the ability to work in a fast-paced environment.
Ultimately, the role of the Warehouse Manager is to ensure that our warehouse operations run smoothly and effectively to meet business goals.
Responsibilities
· Supervise and coordinate all warehouse activities and operations
· Manage warehouse staff, including hiring, training, evaluation, and discipline
· Ensure efficient and accurate order fulfillment
· Monitor and maintain inventory levels, ensuring accurate record-keeping
· Ensure compliance with safety regulations and warehouse best practices
· Coordinate logistics and liaise with other departments
· Maintain a clean and organized warehouse environment
· Implement operational policies and procedures
· Handle customer queries and complaints related to warehouse operations
Qualifications:
· Proven work experience as a Warehouse Manager or similar role
· Experience with NetSuite or similar ERP system and inventory fulfillment system
· Experience with national carriers shipping platforms and dashboards
· Excellent leadership and people management skills
· Strong attention to detail and organizational skills
· Positive attitude and team player
· Experience providing administrative support in a corporate environment
· Ability to assess priorities and manage multiple tasks effectively
· Strong attention to deadlines, detail, and quality
· Ability to work in a fast-paced environment
· Excellent interpersonal and communication skills
· Demonstrates maturity and sound judgment
· Knowledge of warehouse operations and health and safety regulations
· Associate's degree or equivalent; Bachelor's degree in logistics, supply chain management, or business administration is a plus
Compensation & Benefits:
• $75K/Annually
• Paid time off
• Comprehensive benefits: Health, Dental, Vision, Life Insurance, and 401(k)
• Paid training and advancement opportunities
Equal Opportunity Statement:
Agilant Solutions, Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Salary Description $75K/year
$75k yearly 3d ago
Warehouse Specialist
Bcforward 4.7
New York, NY job
Min 4-5 end-to-end implementations of Blue Yonder WMS or extensive warehouse management support
Strong in managing customer expectations, stakeholder management, regular reviews, and customer management
Focus on delivery-led growth leading to increased revenue generation
Contribute to RFP responses, customer presentations and project estimations
Strong knowledge of SCM Planning concepts, practices, and procedures
Expert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.
Functional & Technical hands-on experience in Blue Yonder WMS.
Build custom functionalities in Blue Yonder WMS
Hands-on experience in Blue Yonder integration, batch processes, Solution Architecture
Hands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL process
Familiarity with agile principles and project management
Ability to produce quality deliverables with minimal supervision and direction
Hands-on experience in handling business requirements in JIRA and similar tools
Ability to conduct Business End user Training and grooming internal talent pool
Ability to demonstrate a high level of responsiveness and a sense of urgency
Process oriented with ability to problem solve and think outside of the box
Experience to independently manage presentations to Customers and Stakeholders
$30k-41k yearly est. 3d ago
Service Desk Technician
Nystec 4.5
Rome, NY job
DescriptionAbout Us:
NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.
About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities
First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system.
Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed.
User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities.
Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams.
Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles.
Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy.
Inventory and Asset Management - Maintain accurate records of devices, hardware, and software.
Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests.
Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner.
About you: Required Qualifications
Strong understanding of computer hardware, software, networks, and operating systems.
Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance.
Excellent communication and customer service skills and the ability to support end-users with patience and professionalism.
Excellent documentation and critical thinking skills.
Possesses strong computer skills, including experience using Microsoft applications (e.g., Azure, Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent.
Preferred/Desired Qualifications
Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices.
Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months).
Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months).
Education and Experience
Associate degree in IT or a related field and one to two years of IT support or related technical experience.
An equivalent combination of advanced education, training, and experience will be considered.
The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications.
It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact
if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Learn more about NYSTEC by visiting
***************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$60.4k-75.5k yearly 2d ago
Managing Director, Data Center Strategy
Futura 4.1
New York, NY job
Managing Director - US Data Center Strategy
An institutionally backed digital infrastructure platform is seeking a Managing Director, Data Center Strategy to lead the development, investment and strategic growth of its data center portfolio.
As an executive you will play a defining role in shaping the company's continued expansion into hyperscale and enterprise markets - guiding strategic partnerships, evaluating new markets and overseeing large-scale development and acquisition initiatives across the US.
Key Responsibilities
Define and execute the platform's US data center growth strategy across greenfield development, joint ventures and strategic acquisitions.
Lead market evaluation for hyperscale, colocation and edge opportunities, balancing technical, financial and power-availability considerations.
Develop and manage partnerships with utilities, landowners, hyperscale tenants and construction partners to accelerate deployment timelines.
Oversee project pipeline from concept to commissioning - ensuring alignment with investment targets, ESG goals, and long-term platform value creation.
Collaborate cross-functionally with capital markets, operations, design, and energy procurement teams to drive scalable, cost-efficient growth.
Represent the platform externally with key industry stakeholders, maintaining a strong network across hyperscalers, developers, and investors.
Ideal Background
15+ years of experience in data center strategy, development and/or investment.
Proven record of leading large-scale acquisition, power negotiation and market entry initiatives across North America.
Deep understanding of power markets, interconnection and site-readiness within the evolving US data center ecosystem.
Strong commercial acumen and comfort operating at the intersection of infrastructure, energy and technology.
Experienced leader capable of guiding multidisciplinary teams and external partners in a high-growth environment.
The role offers:
True strategic influence - you'll sit at the table with investors and decision-makers shaping the next decades of digital infrastructure growth.
Scale and ambition - the platform is backed by institutional capital and positioned for major expansion across North America.
Autonomy and impact - the mandate is to create, not maintain. You'll set direction and define new markets.
$219k-379k yearly est. 1d ago
Part-Time Tech Retail Experience Consultant
2020 Companies LLC 3.6
New York, NY job
A leading outsourced sales firm is hiring a Part-Time Samsung Experience Consultant in Brooklyn, NY. This role involves driving sales of Samsung products at Best Buy, providing top-tier customer service, and collaborating with retail staff. Ideal candidates should possess strong sales abilities, have a passion for technology, and excellent communication skills. The position offers competitive pay at $19 per hour, with flexible scheduling during high traffic times including weekends. Apply now to be part of a dynamic team!
#J-18808-Ljbffr
$19 hourly 1d ago
Technical Printer Support Representative I (Inkjet)
Canon U.S.A., Inc. 4.6
Remote or Melville, NY job
Company Canon Info Technology Services Requisition ID 33908 Category Customer Service/Support Type Full-Time Workstyle Virtual About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support.
As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction.
This position offers:
- Remote work style
- Various scheduling options
- Paid orientation and training
- Benefits (medical, vision, dental, life insurance, and disability)
- Company-paid holidays
- Paid time off: personal, vacation, and sick time
- 401(k) with company match
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Pay differentials
Available Schedules:
Mon - Fri | 9:00 am - 5:30 pm EST
Mon - Fri | 9:15 am - 5:45 pm EST
Mon - Fri | 9:30 am - 6:00 pm EST
Mon - Fri | 9:45 am - 6:15 pm EST
Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential
Your Impact
As a Canon Technical Printer Support Representative I, you'll:
- Provide positive and professional technical support to Canon customers via phone, email, and chat
- Analyze complex issues to answer questions, troubleshoot, and advise on solutions
- Promptly identify, research, and resolve customer inquiries using all available software and network tools
- Interact with customers and team members simultaneouslyto expedite call resolution
- Make prompt, accurate business decisions that mutually benefit the business and the customer
- Document interactions and resolutions in our easy-to-use applications
- Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website
About You: The Skills & Expertise You Bring
- High school diploma or equivalent
- Previous customer service or call center experience
- Demonstrated knowledge of PC operating systems such as Windows and/or MAC
- Intermediate to advanced level skills with internet navigation, instant messenger tools, and email
- Keyboarding and MS Office proficiency
- Ability to work independently and manage time effectively
- Strong communicator with active listening skills and proficiency in English
- Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment
- Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time
- Dependable, punctual, and consistent attendance is a must for this position
- A reliable high-speed internet connection and a workspace free from noise and distractions
** This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia.
Company Overview
Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.
Statement of Policy on Equal Employment Opportunity
Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to:
Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.
Base decisions on employment so as to further the principle of equal employment opportunity.
Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities.
Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.
Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation
Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at , Eastern time from within the US. For all other reasonable accommodation requests, please call . You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting.
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Canon ITS is a tobacco-free work environment.
Notice to Recruiting Firms/Agencies
Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter.
Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here
#CITS
Workstyle Description
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
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$15-15.5 hourly 1d ago
Campus Safety Officer - On Call
Peopleadmin 4.0
Naperville, IL job
To provide for the safety, security and protection of persons, buildings and/or property within the college community, by enforcing state laws, federal laws and college policies as outlined in the student handbook. To provide leadership for student campus safety officers. To promote safety consciousness among the entire campus community and to provide within given limitations, a secure environment for students, faculty, administration, staff, and guests of the College. North Central College's full‐ and on call staff are expected to report for work fit for duty, which means able to perform their job duties in a safe, appropriate and effective manner, free from the adverse effects of physical, mental, emotional and personal problems.
$42k-51k yearly est. 60d+ ago
Social Media Coordinator
Agilant Solutions 4.0
Agilant Solutions job in Plainview, NY
Full-time Description
IN PERSON (Plainview, NY) M-F, 8:30am-5:30pm EST
Agilant Solutions, Inc. (****************** is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.
Position Summary
We are seeking a Social Media Coordinator with a focus in Digital, Social, and Lead Generation to join our team at our Worldwide Headquarters in Port Washington/Plainview, NY. Reporting to the Executive Director, Head of Marketing, this role will support our Marketing Manager and Business Development/Sales team by driving digital campaigns, tracking lead lifecycles, managing social media, creating compelling content, and executing digital lead generation strategies.
The ideal candidate is both creative and analytical, with experience running paid ads, building brand presence, and producing high-quality copy and visuals that convert. This is a hands-on role for a self-starter who thrives in a collaborative, fast-paced environment and is passionate about using digital marketing to generate measurable business growth.
Key Responsibilities
Digital Campaigns & Paid Ads
§ Manage and optimize Google Ads and LinkedIn Ads campaigns to drive qualified leads.
§ Track, measure, and report on campaign performance; adjust strategies for maximum ROI.
Social Media & Brand Presence
§ Oversee company LinkedIn Life Pages and corporate social channels.
§ Create and schedule engaging content aligned with brand voice and campaign goals.
§ Develop strategies to grow engagement and visibility within target B2B markets.
Lead Generation & Sales Support
§ Execute Sales Navigator strategy and targeted outreach in collaboration with business development.
§ Partner with sales to build prospect lists, nurture leads, and create materials that advance opportunities through the buyer journey.
Content Creation & Copywriting
§ Write and edit case studies, success stories, email campaigns, and promotional copy.
§ Collaborate on visuals for presentations, digital campaigns, and social posts.
§ Maintain consistency in messaging, tone, and brand across all channels.
§ Creation of Landing Pages, Emails, and additional content.
Analytics & Reporting
§ Track and analyze campaign performance, social engagement, and lead generation activities.
§ Deliver actionable insights and recommendations to improve results.
General Marketing Support
§ Assist with collateral updates, trade show coordination, and promotional material development.
§ Collaborate with the Marketing Manager and Executive Director on key initiatives.
Required Skills
§ 2-4 years of experience in B2B digital marketing, advertising, or communications (corporate or agency).
§ Proven success with Google Ads, LinkedIn Ads, and LinkedIn Life Pages.
§ Hands-on experience with Sales Navigator and lead generation strategy.
§ Strong copywriting/storytelling skills for campaigns and case studies.
§ Proficiency in social media management and analytics tools.
§ Ability to create or collaborate on visuals (Photoshop, Illustrator, Canva, or similar).
§ Working knowledge of SEO principles, analytics, and marketing automation (HubSpot a plus).
§ Strong project management skills; highly organized and deadline-driven.
§ Excellent written, verbal, and digital communication skills.
§ Team-oriented, flexible, and able to work independently when needed.
§ Strong computer skills, including MS Office and PowerPoint.
§ Positive, professional outlook with both internal and external clients.
Minimum Qualifications
§ Bachelor's degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
§ 2-3 years of B2B marketing/communications experience including social and digital campaigns in a corporate environment (IT industry preferred but not required).
To Help You Succeed
§ Salary: $50-55k annually (commensurate with experience and qualifications).
§ Comprehensive benefits package, including Health, Dental, Vision, Life Insurance, and 401(k).
§ Professional development and industry training opportunities.
§ Collaborative, fast-paced environment with opportunities for growth.
Salary Description $50,000-55,000/Annually
$50k-55k yearly 60d+ ago
General Manager & Principal Engineer
RCM Technologies, Inc. 4.2
Amherst, NY job
Reports to Executive Management
Full-time Salaried Management
Buffalo, NY
RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies.
RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems.
Position Summary
The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement.
Key Responsibilities
Business Transformation & Growth
Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities.
Identify and develop new service lines:
Identify new service opportunities within existing core business and clients.
Promote engineering services for local and regional industrial and chemical sectors.
Operational & Financial Leadership Team Leadership & People Development
Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities.
Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines.
Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations
Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business.
Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises.
Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings.
Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships.
Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability.
Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports.
Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners.
Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance.
Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team.
Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence.
Technical & Quality Oversight
Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation.
Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff.
Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes.
Required Qualifications
Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred.
Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility.
Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation.
Demonstrated success in business unit leadership, client development, and organizational transformation.
Expert-level technical knowledge relevant to the firm's specific engineering services.
Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project).
Strong analytical skills for evaluating technical information and complex problems.
Skills and Competencies
Leadership: Demonstrated ability to motivate, develop, and direct technical teams.
Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences.
Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues.
Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management.
Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously.
Client Development: Track record of building and expanding client relationships in industrial and chemical markets.
RCM Technologies, Inc.
RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions.
RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers.
At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution.
Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs.
Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects.
Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments.
Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations.
Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience.
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$106k-181k yearly est. 1d ago
Event Contractor - Live Sports Production
Ballertv 4.1
Saratoga Springs, NY job
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY - $21/hour
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
$21 hourly Auto-Apply 60d+ ago
Warehouse Receiving Clerk
Agilant Solutions 4.0
Agilant Solutions job in Plainview, NY
Full-time Description
Job Type
Full Time
Hours: The hours are from 8:30am-5:30pm EST Monday-Friday with an hour lunch
We are currently seeking Warehouse Clerk positions based in our Plainview, NY location.
Responsibilities
Offload inbound carrier trucks.
Check for damages of merchandise
Signoff carrier bill of lading on inbound shipments
Receive merchandise into ERP system
Keep record of vendor shipment BOL and invoices received
Sort stock for distribution in the warehouse
Input merchandise location for order tracking.
Load pallets into carrier trucks of outbound shipments.
Keep up with the movement of merchandise in the warehouse
Minimum Qualifications
Experience with working in industrial/warehousing environment
Experience providing administrative support in a corporate environment
Demonstrate proficiency to assess priorities and manage a variety of activities.
Ability to meet deadlines with attention to detail and quality with strong focus on teamwork
Ability to work in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel)
Excellent interpersonal skills required
Demonstrate maturity and judgment
Able to lift 50+ pounds
Must have a car
Compensation
-$20/hr.
· Paid time off
· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
· Paid training and advancement opportunities
Equal Opportunity
Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Salary Description $20/hr.
$20 hourly 3d ago
Technical Specialist - Triage Operations
Perennial Resources International 4.1
Orangeburg, NY job
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 3d ago
Experienced Equity Options Trader
Belvedere Trading 4.2
Chicago, IL job
Belvedere Trading is a leading proprietary trading firm. We are a team driven by intellectual curiosity, seeking answers that will change not only how we trade in this technological age, but also the future landscape of the trading industry. Our traders provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. Traders partner with our technologists to continually engineer and optimize our trading systems to stay on top of the industry.
As an Experienced Equity Options Trader, you will join our Equity Index or Individual Equity Options Trading Groups. In this role, you'll take ownership of strategy, risk, and performance across Equity options while helping shape the future of our trading desk. You'll bring strong market intuition, a quantitative mindset, and a team-first approach to a fast-paced environment where we solve complex problems together.
What you'll do
* Become a leader in options market-making, while being recognized and compensated for your contributions within the firm.
* Participate in formal education on quantitative concepts to build your trading knowledge.
* Execute trades in a fast-paced environment with precision and a focus on maximizing profitability.
* Excel in market-making on a highly collaborative team and actively provide liquidity across multiple markets while ensuring efficient pricing and risk management.
* Execute strategy development and collaborate with the team to design and implement trading strategies in highly liquid names.
* Provide analytics & insights to analyze market data to identify trends, mispricing, and emerging opportunities within Equity Markets.
* Develop tools to analyze positional opportunities, evaluate risk, and improve options liquidity.
* Collaborate with technologists, quants, and traders to systematize models and trading strategies.
* Ensure risk management by monitoring and managing positions within risk limits.
What you'll need
* 3-7+ years of experience trading single-stock options, index options, or ETF options, ideally in a market-making setting.
* A strong track record of generating PnL, managing risk, and executing strategies in fast-moving markets.
* Deep understanding of options pricing, volatility dynamics, and market microstructure.
* Proficiency in Python, R, SQL, or similar tools, with the ability to work with large datasets and build analytical or modeling frameworks.
* Ability to thoughtfully approach decision-making, thrive under pressure and adapt quickly to changing market conditions.
* Excellent communication skills and a team-oriented mindset.
* Bachelor's degree or higher in Finance, Economics, Physics, Mathematics, Engineering, Computer Science, or a related field.
$150,000 - $200,000 a year
Additionally, certain positions at Belvedere Trading are eligible for discretionary bonuses. Our employees have access to a variety of benefits, which can be found on our website here.
How We Operate - Core Values
Team Belvedere: Work seamlessly with others to achieve shared goals. Foster a positive and supportive environment that brings out the best in your teammates.
Me in Team: Focus on competing and succeeding at the highest level, constantly striving for excellence.
Own It: Actively address challenges and make decisions that drive positive results, taking ownership of both successes and failures.
Build Rockets: Bring forward bold, creative ideas and solutions. Be open to experimentation and willing to take calculated risks.
Passionate Discourse: Encourage and bring innovative, out-of-the-box ideas to discussions, actively contributing to team growth and progress.
Women and underrepresented groups frequently apply for jobs only if they meet 100% of the qualifications.
We encourage you to break that mold and apply. No candidate is perfect; all have a lot to offer. We welcome your application.
Our Stance
Belvedere is an Equal Opportunity Employer committed to a non-discriminatory workplace. We promote diversity and equal opportunity for all employees and applicants, fostering an inclusive environment where all team members are treated with respect, dignity, and courtesy. We value a dynamic culture where diverse backgrounds, experiences, and perspectives thrive.
Work Schedule: Regular and reliable attendance during business hours with the ability to be on-site prior to the start of business on occasion
Physical: Ability to remain at a desk and concentrate for long periods of time
Amount of Travel Required: None
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$150k-200k yearly 38d ago
Head of Global CDD & KYC Ops
Adyen 4.5
Chicago, IL job
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Global Head of CDD & KYC
As Global Head of CDD & KYC, you will manage a global department of 130+ professionals, overseeing the teams focused on the Onboarding & Periodic Reviews of our direct customer, indirect-customers and franchisees. The department operates within a regionalized reporting structure (EMEA, APAC, Americas), with teams located in Amsterdam, Madrid, Singapore, Bangalore, Chicago, San Francisco and Sao Paulo. This is a senior leadership role requiring a seasoned blend of commercial savvy and technical compliance expertise.
What you'll do
Global Leadership: Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices (e.g., Amsterdam, Singapore, Chicago).
Strategic Vision: Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives.
Operational Oversight: Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments: direct customers, indirect-customers, and franchisees.
Technology & Automation: Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity.
Commercial Acumen: Champion a "Compliance-as-a-Business-Enabler" mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience.
Talent Strategy: Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs.
Standardization & Consistency: Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices.
Who You Are:
You have extensive experience (6y+) in managing global teams within payments, banking or operations;
You have ideally had previous experience with CDD or Operational Risk teams.
Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases.
You are passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow.
You have strong communication skills, excellent verbal and written English.
You must be willing to travel internationally when required.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam or Chicago office. We offer relocation for this position. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
The way we work is guided by the eight principles of the Adyen Formula. Learn more here.
To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We're looking for people from all sorts of backgrounds to contribute.
#J-18808-Ljbffr
$56k-118k yearly est. 1d ago
Automation Specialist (PT)
Sensitron Semiconductor 4.2
Hauppauge, NY job
Since 1969, Sensitron Semiconductor has been a manufacturer of discrete semiconductors and microelectronics for aerospace, defense, medical, and other high reliability markets, and applications. Our long-term success can be attributed to the talent, creativity, and dedication of our employees. Sensitron strives to create an environment in which all employees can reach their full potential and recognize their contribution to the growth of our company. Your journey to success starts here!
The Automation Specialist represents a cross-section discipline requiring proportional knowledge in hardware and software development and their applications. These individuals are responsible, individually and as part of a team, for design, development and testing of new and/or existing proprietary ERP and other systems.
These individuals also help improve the efficiency of proprietary systems through the review, testing, analysis and maintenance of these systems.
Successful candidates demonstrate excellent organization and interpersonal skills as well as the ability to communicate complex technical information to others.
Required Proficiencies, Background & Education:
BS in Computer Science, Computer Engineering, Information Systems or Electrical Engineering (or related field), or working towards one of those degrees; completed at least 80 credits
Job Responsibilities:
Develop software programs used to automate the collection, transformation and delivery of data to and throughout ERP and other company systems.
Automate test data and test data analysis.
Provides training and end-user support during and after the implementation process
Understanding user requirements, constant communication with users to get feedback; suggest improvements and enhance systems as needed.
Additional job duties as assigned.
Additional Requirements:
Excellent communication, time management and teamwork skills
Good trouble shooting skills
Ability to learn quickly and manage multiple priorities.
Basic understanding of business functions
Understanding of manufacturing environments recommended.
Must be a self-motivated team player who likes responsibility
* This position requires access to technology, material, software or hardware that is controlled by export laws of the US. In order to be eligible, you must be either a US citizen or permanent resident.
* Sensitron is an equal opportunity employer offering an attractive medical/dental and 401k benefits package.
* Veterans are encouraged to apply.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).
$81k-111k yearly est. 5d ago
VP of Global Account Sales
Agilant Solutions 4.0
Agilant Solutions job in New York
Full-time Description
Department: SALES
Comp: $225K/Annually; OTE: $350K
Agilant Solutions, Inc. (****************** is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.
Position Summary
A Vice President of Global Sales plays a pivotal role in driving an organization's revenue growth and expanding its market presence worldwide. This executive leader is responsible for developing and executing comprehensive sales strategies that align with the company's overall business objectives. By leading and mentoring the global sales team, the VP of Global Sales ensures the achievement of sales targets, fosters a high-performance culture, and cultivates strong relationships with key clients and stakeholders.
The VP of Global Sales is instrumental in identifying new market opportunities and expanding the sales pipeline to support the company's growth ambitions. This role involves close collaboration with various departments such as marketing, product development, and customer service to ensure that sales initiatives are well-supported and aligned with broader corporate strategies. Additionally, the VP of Global Sales analyzes market trends and competitor activities to inform strategic decisions and keep the company ahead in a competitive landscape.
Responsibilities
Traveling up to 50% of the time
Serving as a thought leader on growth opportunities to our executive leadership team. Defining strategies and plans to capture these opportunities and improve company's business
Coaching and managing Sales Team including Account Executives and Sales Development Representatives to ensure continued professional development and consistent success
Championing and executing new strategies in partnership with the [company name] executive leadership
Collaborating across regions and functions to drive critical initiatives to success
Collaborating on executive presentations, in partnership with [company name]'s executive sales leadership
Minimum Qualifications
· MBA or equivalent practical experience
· More than 7 years of complex IT managed services and solutions, which includes consulting and strategy services
· 10+ years of experience is sales operations, management consulting, product management, or equivalent experience in a technology/media company
· Strategic consulting, sales support, and market research experience
· Distinctive problem-solving, strategic and analytical capabilities
· Minimum experience of 10 years in client facing, enterprise account sales in $500M+ Annual Sales Revenues
· Strategic sales knowledge with ability to negotiate long-term agreements directly with clients
· Entrepreneurial spirit and ability to work independently
· Strong relationship building skills and can prospect and qualify new opportunities with a comfort level required to sell to executives
· Ability to work effectively in a constantly changing fast growth environment
· A desire to travel a minimum of 50%
To Help you Succeed:
Comprehensive benefits, including Health/Dental/Vision/Life Insurance, and 401(k)
16 paid days off per year and 10 paid holidays per year
Sales, services, solutions, and technology training
Equal Opportunity
Agilant Solutions Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Salary Description $225K/Annually
$225k-350k yearly 60d+ ago
Desktop Support Specialist
Spectraforce 4.5
Chicago, IL job
Job Title: Desktop Support Specialist (Level 2/3 Support)
Duration: 6 months (CTH)
We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives.
Top 5 Skills Required:
5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting.
Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune.
ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management.
Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications).
White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner.
Key Responsibilities:
Desktop Support & Troubleshooting:
Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support).
Mobile Device Management (MDM):
Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops.
Device Building & Deployment:
Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications.
Executive Support (White Glove Treatment):
Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience.
Day-to-Day Ticket Management:
Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades.
In-Person Support:
Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service.
Documentation & Reporting:
Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
5+ years of experience in desktop support, IT support, or related roles.
Extensive experience in Mobile Device Management (MDM) and Intune deployment and management.
Strong experience in providing white-glove support for executives.
Knowledge and practical application of the ITIL framework.
Technical Skills:
Advanced troubleshooting skills for desktop hardware/software issues.
Expertise in Intune (building, deploying, and managing devices and applications).
Familiarity with Active Directory, networking, and security protocols.
Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.).
Proficient with MDM tools and mobile device troubleshooting.
Ability to work with both Windows and mac OS operating systems.
Soft Skills:
Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff.
Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor.
Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times.
Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment.
Self-Starter: Ability to work independently with minimal supervision and make decisions as needed.
Day-to-Day Activities:
Balance and manage incoming service tickets, prioritizing and addressing issues as needed.
Handle in-person desktop support for employees, ensuring quick and effective resolutions.
Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools.
Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment.
Preferred Skills:
Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation.
Experience with cloud-based desktop solutions and virtualization tools.
Experience managing and deploying software via Intune.
$40k-52k yearly est. 4d ago
Product Consultant - Engine by Starling
Starling 3.9
New York, NY job
Job Description
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.
Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business.
Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.
We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine's technology.
Who are Engine by Starling
Engine by Starling is transforming the banking landscape with our cutting-edge core banking software. Originally developed to power Starling, our cloud-native SaaS platform is now enabling banks and financial institutions globally to modernize operations and deliver exceptional digital banking experiences.
Headquartered in the UK, we are now scaling globally and have offices in New York, Toronto, Dublin, Dubai and Sydney. We have recently publicly announced our major investment into the US market and are looking to build the initial team to crack the market.
This role will ideally be based in the New York metropolitan area, our preference is that you're located within a commutable distance. Other East Coast locations will be considered and the role will involve national and international travel.
Travel (including international) may be necessary depending on the client and nature of the engagement.
About the role
This role will put you at the heart of Engine's Client Solutions function, where you'll be responsible for ensuring the successful implementation of the Engine platform for our clients. You'll work on large-scale programmes, end-to-end, where you'll be expected to manage day-to-day delivery, focusing on a particular functional workstream (eg. Onboarding or Payments & Cards). You'll work with clients to understand the challenges they face and help tackle them with a technology-centred approach. Through this, you'll develop a strong understanding of the Engine product and digital banking, applying its uses to markets around the world.
We're looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You'll work in tandem with the Product owners and Engineering functions to design and implement solutions that meet client needs. You'll enjoy problem solving, working with a wide variety of stakeholders, and supporting our clients throughout their transformation journeys as well as strong project management skills. You'll be comfortable working with clients at all stages of their journey from pre-sales through to implementation.
What you'll get to do
Build strong relationships at all levels of the client organisation, through pre-sales to implementation
Understand client vision, challenges and priorities, applying your knowledge of the Engine product
Work closely with our Product and solution archiecture team to iterate the US product roadmap, advocating for the needs and expectations of our US based clients
Be responsible for the delivery of an area of the solution with a client, representing the client's needs and priorities in internal decision making and planning
Coordinate solution delivery with Engineering in line with programme timelines
Support the programme transition from delivery into Run, sharing your knowledge of the client and setting up the Run team for success
Contribute to the success of the Delivery function as it scales, sharing your learnings from client implementations and establishing our Engine delivery methodologies
Requirements
Your background
You have worked in client facing roles, in a consulting role, or at a technology company
You have experience running workshops or demoing technology with clients
You have some experience in financial services and technology delivery
You have experience delivering complex programmes
You can rapidly understand client problems and present solutions in a structured and informative manner
You take ownership and know when to seek external support for risks and issues you identify
We are looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world
Your skills
You are inquisitive and like the detail of understanding how something does and should work
You can apply a structured approach to complex or ambiguous problems
You have a technical aptitude and curiosity
You are self motivated and are able to work in a highly autonomous environment
You are comfortable facilitating workshops and discovery sessions
You have attention to detail
You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
You are flexible in your approach to delivery, our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology
Interview process
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:
Interview with someone from the Client Services team
Interview with further members of the Client Services team from NA and/or UK
Final interview with Engine's North American President and another VP
Benefits
Medical, Dental, and Vision insurance plan options
401(k) with company match of 100% of the first 4%
Company-paid Long-Term Disability, and Life and AD&D insurance
Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
20 days annual vacation PTO and 11 Paid Holidays
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
$106k-142k yearly est. 3d ago
Configuration Engineer / Manager
Agilant Solutions 4.0
Agilant Solutions job in Port Washington, NY
Full-time Description
Comp: $60-65K/Annually
Reports To: Associate Director, Managed Services
________________________________________
Agilant Solutions is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations - ensuring devices are imaged, configured, and deployed to client environments with precision and consistency.
We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes.
________________________________________
Position Overview
The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within Agilant's Configuration Center. This role combines hands-on technical expertise with leadership and process management, ensuring that all devices are prepared accurately, securely, and on schedule for deployment.
The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership, as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows.
________________________________________
Key Responsibilities
Leadership & Operations Management
• Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs.
• Manage daily workload distribution, scheduling, and task prioritization to meet project timelines.
• Conduct regular quality control checks to maintain accuracy and compliance with client standards.
• Identify and implement process improvements to drive efficiency and reduce rework.
Technical Responsibilities
• Design, build, and maintain standard system images for Windows, mac OS, and other supported operating systems.
• Manage and maintain imaging platforms and tools such as MDT, SCCM, Autopilot, or equivalent solutions.
• Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards.
• Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows.
• Act as the technical escalation point for complex configuration or imaging issues.
• Maintain inventory accuracy and device accountability throughout staging and deployment.
Client Engagement & Communication
• Serve as the primary technical point of contact for configuration-related client interactions.
• Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations.
• Address client feedback promptly and troubleshoot post-deployment configuration issues as needed.
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Qualifications
• 3-5 years of experience in IT configuration, imaging, or systems deployment.
• 1-2 years of experience in a leadership or supervisory role within a technical operations or configuration environment.
• Proven ability to create and maintain custom system images for Windows 10/11 and mac OS.
• Hands-on experience with imaging and deployment tools such as SCCM, MDT, Autopilot, or similar.
• Familiarity with scripting languages (PowerShell, Batch, Bash) a plus.
• Strong understanding of hardware configuration, BIOS settings, and device preparation best practices.
• Excellent organizational, communication, and time management skills.
• Comfortable engaging directly with clients and explaining technical processes in a professional manner.
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Preferred Qualifications
• Microsoft certifications such as MD-100, MD-101, or equivalent.
• Experience working in a high-volume configuration or staging environment.
• Knowledge of IT asset management, logistics coordination, and hardware lifecycle processes.
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Why Join Agilant Solutions?
• Career Growth: Access to professional development programs and technical certification support.
• Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments.
• Collaborative Culture: Join a supportive team that values technical excellence and shared success.
• Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more.
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Summary
This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager, you'll play a pivotal role in ensuring that Agilant's client deployments meet the highest standards of quality and reliability.
Salary Description $60-65K/Annually
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