At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Test & Evaluation Flight Operations is looking for a Flight Operations MDC Senior Manager, P-8 and Tanker to lead a team of aircrew conducting developmental flight testing, production flight testing, and sustainment of the P-8 Poseidon, KC-46, and KC-767 in Seattle, WA.
This position would integrate, manage, and supervise the flight crew support of multiple programs within the US and Globally, reporting to the Director/Chief Pilot of Mobility, Surveillance, and Bombers. The P8/Tanker Flight Operations MDC Senior Manager would act as the single-face of flight operations to customers, stakeholders, peers, and partners in developing support strategies to achieve program objectives. The Flight Operations MDC Senior Manager would oversee the approval of test and certification plans and ensure safe, efficient, effective, and compliant flight operations.
Primary location for this position is Seattle, WA. Flight test locations vary by program and include both within the US and Global test locations. This position requires excellent leadership and communication skills along with flight test and certification experience in large multi-engine transport category aircraft.
Position Responsibilities:
* Manages test aircrew and first-level managers performing aircrew duties, including activities to prepare for and conduct safe test flight operations
* Performs and manages activities to plan, conduct and evaluate ground and flight tests
* Leads aircrew activities to support design efforts
* Supervises production flight operations at the Military Delivery Center in Seattle. Ensures a collaborative and productive relationship with government partners
* Develops and maintains relationships and partnerships with customers, stakeholders, peers, business partners and direct reports
* Provides oversight and approval of detailed staffing, planning and budgeting activities to support future program objectives
* Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strategies, goals, objectives
* Reviews and approves command media to ensure compliance with contract and regulatory processes and procedures
Basic Qualifications (Required Skills/Experience):
* Experience with Contractor Flight Operations under the Ground & Flight Risk Clause
* Experience leading and/or managing a team
* Previous KC-46 or P-8 experience
Preferred Qualifications (Desired Skills/Experience):
* Current 737 and/or 767 type rating
* Developmental flight test experience in large multi-engine aircraft
* Experience in certification of transport category aircraft
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $218,450 - $295,550
Applications for this position will be accepted until Jan. 29, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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$80k-113k yearly est. 3d ago
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Management Training Program, Operations Supervisor
Arcbest 4.4
Sacramento, CA jobs
When joining our Management Training Program, you will join the company as an Operations Supervisor. The program is a 20-week program and you will be trained on every aspect of our company and industry from a service center perspective. You will be working at one of our 240 nationwide Service Centers. Willingness to relocate is key to this program. Your training is centered around learning the role of front-line operational supervisors and gain new insight into safety, maintenance and transportation procedures. This orientation enables you to observe supervisors during the operational shifts (inbound, outbound, city and DC) of an ABF Freight Service Center. You will also have a glimpse into Sales by spending time with ArcBest Account Managers. By accompanying account managers on client presentations, you will learn the dynamics of proactively managing ArcBest accounts. After training, you will be placed in one of our more than 240 facilities across the continental United States as an Operations Supervisor. Those in our top management positions all paved their way by developing and strengthening their own abilities throughout their ArcBest and ABF Freight careers.
Responsibilities
Provide a clean, safe working environment for all personnel and visiting customers.
Coordinate work assignments and monitor performances.
Provide training, performance feedback, and disciplinary recommendations, as needed.
Assign job tasks to workers according to unloading and loading schedules.
Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
Maintain appropriate load plan and ensure proper load balance for safe vehicle operation.
Support our values driven culture focused on creativity, integrity, collaboration, growth, excellent, and wellness.
Other duties and projects, as assigned.
Work in a team setting to accomplish department goals.
Foster safe handling, loading, unloading, and storage of hazardous materials.
Maintain a positive attitude in a highly intense environment.
Requirements
Education:
* Bachelor's Degree Business, Supply Chain Management, or related field, preferred
Computer Skills:
* Proficient in Microsoft Office Suite, required
Additional Requirements:
* General knowledge of freight, imports, exports, and proper freight handling techniques, preferred
* Must be willing to relocate, required
Competencies:
Active Learning
Customer Focus
Effective Communications
Problem Solving
Solutions and Services
Other Details
Work Hours:
* Schedule may vary depending on Service Center location.
Compensation:
* This is a salary position paid biweekly.
About Us
ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
$73k-96k yearly est. 2d ago
Flightline Operations Manager (K-Level)
Boeing 4.6
Tukwila, WA jobs
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defense Space and Security (BDS) has an exciting opportunity for a Flightline OperationsManager (K-Level) to join the KC-46 Tanker team located in Tukwila, WA
Position Responsibilities:
* Ensures that air vehicles are completed by overseeing final component installation, systems operation functional testing, modification, maintenance, troubleshooting, repair, preflight and postflight checks, release for flight, and preparation for delivery
* Interfaces with flight crews, engineering, management, and customers
* Develops and executes project and process plans, implements policies and procedures
* Acquires resources for projects and processes, and leads process improvements
* Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports
* Provides oversight and approval of technical approaches, products and processes
* Manages, coaches, leads, develops and motivates employees
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.
This position requires an active Secret U.S. Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active.)
Basic Qualifications (Required Skills/ Experience):
* Ability to work any shift based on the needs of the operation
* Willingness to work overtime and weekends
* 3+ years of experience in an Aerospace, Fabrication or Manufacturing environment
* 3+ years of experience leading teams in a formal and/or informal role
Preferred Qualifications (Desired Skills/Experience):
* Bachelor's degree or higher
* A&P License preferred
* 3+ years of leadership experience
* 3+ years of flight line operations experience
* 3+ years of aerospace experience with any of the following: quality, avionics, troubleshooting capabilities, functional test knowledge, manufacturing, and/or structures
Shift:
2nd Shift (Subject to change)
Relocation:
This position offers relocation based on candidate eligibility.
Travel:
Position may require travel up to 10% of the time.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Salary Range: $115,600 to $170,000
Applicants must apply before January 31st, 2026 to be considered for the position.
Applications for this position will be accepted until Jan. 31, 2026
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 2nd shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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$115.6k-170k yearly 6d ago
Director of Manufacturing Operations
Stella-Jones 4.2
Tacoma, WA jobs
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. To learn more about the company, visit us at: ***************************************************
Position Overview
The Director of Manufacturing Operations at Stella-Jones is responsible for leading and elevating the performance of three strategically focused manufacturing plants across Washington and Arizona. This leadership role is an opportunity to shape the future of our regional operations through innovation, collaboration, and operational excellence. As the driving force behind plant performance, you'll partner closely with Plant Managers to streamline processes, champion safety and quality, and align operations with the company's long-term goals. If you thrive in a fast-paced environment where strategic thinking meets hands-on execution, this is your opportunity to make a lasting mark.
This is a newly created leadership role and will be office-based in Tacoma at our regional office and manufacturing plant. Travel is expected to be up to 50%.
Primary Responsibilities
Lead with Strategy:
Craft and execute forward-thinking operational strategies that boost efficiency and productivity.
Align regional manufacturing goals with corporate objectives to ensure cohesive growth.
Drive Operational Excellence:
Oversee daily operations across three manufacturing sites, guiding Plant Managers to success.
Champion a safety-first culture where every individual feels genuinely cared for-not just through the absence of accidents, but through a shared commitment to protecting everyone who walks onto each plant site.
Ensure full compliance with safety, environmental, and quality standards.
Launch and sustain continuous improvement initiatives to reduce costs and enhance output.
Elevate Performance:
Monitor key performance indicators and implement corrective actions to meet and exceed targets.
Mentor and empower plant leaders to foster a culture of excellence and accountability.
Build Strong Partnerships:
Collaborate across departments to ensure seamless operations and shared success.
Cultivate strong relationships with suppliers, customers, and stakeholders.
Optimize Resources:
Manage staffing, materials, and budgets with precision and foresight.
Champion sustainable manufacturing practices that support long-term viability.
Key Qualifications
15+ years of experience in manufacturing, including 5+ years in a senior leadership role (e.g., Plant Manager, Multi-Plant Manager, Regional Plant Manager, etc)
Excellent understanding of core systems involved in wood treating systems (steam, vacuum, pressure, valves, pipes, etc), deep knowledge of environmental and safety regulations, proficiency in ERP systems and relevant digital tools.
Proven ability to drive a healthy safety culture, develop teams, inspire performance, and lead change.
Skilled in managing complex projects and juggling multiple priorities
Compensation & Employee Benefits:
As a Stella-Jones team member, you will have access to excellent benefits and incentives including:
Competitive compensation with a targeted annual base salary range from $133,000 to $167,000
Annual bonus / profit sharing program opportunity
401(k) savings plan with excellent Company match (150% on the first 4% deferred)
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Career advancement opportunities
Ability to purchase Company stock
Equal Opportunity Employer/Veterans/Disabled
$133k-167k yearly 5d ago
Logistics Operations Manager
Morrison Express 4.3
San Jose, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
$73k-103k yearly est. 3d ago
Logistics Operations Manager
Morrison Express 4.3
Santa Rosa, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
$74k-105k yearly est. 3d ago
Logistics Operations Manager
Morrison Express 4.3
San Francisco, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
YOUR ROLE
The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives.
WHAT ARE YOU GOING TO DO?
Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations.
Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships.
Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues.
Provide leadership to operationsmanagement teams through coaching, mentoring, talent selection, and professional development within company guidelines.
Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth.
Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking.
Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability.
Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up.
Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership.
WHAT ARE WE LOOKING FOR?
Education and Experience
Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.)
Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations.
Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities.
Skills & Characteristics
Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites.
Proficiency in Microsoft Office, internet-based tools, and job-specific software applications.
Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics.
Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies.
In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings.
Excellent planning, time management, collaboration, decision-making, and organizational skills.
Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
$48k-69k yearly est. 4d ago
Logistics Operations Manager
Morrison Express 4.3
Fremont, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
$73k-103k yearly est. 3d ago
Logistics Operations, Senior Manager (Southwest)
CEVA Logistics 4.4
Torrance, CA jobs
YOUR ROLE
The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives.
WHAT ARE YOU GOING TO DO?
Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations.
Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships.
Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues.
Provide leadership to operationsmanagement teams through coaching, mentoring, talent selection, and professional development within company guidelines.
Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth.
Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking.
Manage multiple high-volume logistics and transportation facilities, primarily across the Southwestern United States, with full P&L accountability.
Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up.
Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership.
WHAT ARE WE LOOKING FOR?
Education and Experience
Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.)
Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations.
Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities.
Skills & Characteristics
Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites.
Proficiency in Microsoft Office, internet-based tools, and job-specific software applications.
Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics.
Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies.
In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings.
Excellent planning, time management, collaboration, decision-making, and organizational skills.
Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
$60k-82k yearly est. 4d ago
Director, Airport Operations
Tbi Airport Management 4.3
Burbank, CA jobs
General Description:
The Director of Operations is responsible for the success of the Operations Department in all of its functions.
The ideal candidate sets the example for decorum and work ethic to staff, solves problems with diplomacy and tact, adapts and leads change, maintains humility, and takes personal responsibility for all outcomes.
Requirements TBI Airport Management, Inc.Hollywood Burbank AirportJob DescriptionDirector of Operations
Reports to: Deputy Executive Director, Operations, Security, and SMS
Status: Exempt
Pay: Starting at $165,000 DOE
Schedule: 9/80
Essential Job Functions:
The Director of Operations leads the Operations Department through direct supervision of two OperationsManagers, who in turn oversee the Operations Supervisors, Operations Support Specialists, the Airport Communications Center, and a contractor providing services for the Virtual Ramp Control Room. This position requires effective management in the performance of a wide range of tasks including, but not limited to, requirements and procedures for compliance with 14 CFR Part 139 and the Airport Certification Manual, the Airport Emergency Plan, TSA 1542 and the Airport Security Plan, airport rules and regulations, dispatching of Airport Operations, Police, and Fire Department personnel, and gate scheduling and management.
The Director also:
Prepares and manages the Department budget,
Ensures adequate staff levels and scheduling,
Recruits to fill vacancies,
Manages bargaining unit agreements,
Acts as liaison to outside agencies,
Maintains contracts with service and supply providers,
Builds relationships within the department and with other airport departments, tenants, and stakeholders.
Communicates the vision and mission clearly and concisely, ensuring staff members understand what they are doing and why,
Effectively prioritizes actions and resources while demonstrating thoughtful and reliable decision-making.
Performs other duties as necessary or assigned.
Minimum Qualifications:
Employment Standards
Bachelor's degree in aviation management or related field and 5 years of airport management experience in a leadership role at a commercial service airport, or an equivalent combination of experience and education.
License and Special Requirements:
Possession of a valid California Driver's license.
Ability to obtain and maintain security clearance as required by role and TSA regulations.
Supplemental Information:
Knowledge of:
Negotiation and preparation of airport leases, contracts, and rates and charges.
Management principles and practices relating to airport operations and planning, FAA rules and regulations affecting airport operations and airport construction and equipment.
Computer proficiency, including Microsoft Office.
Ability to:
Speak and present information in a public setting with confidence and competence.
Research, analyze, develop and present ideas and issues, develop recommendations and implement solutions.
Develop goals and accomplish objectives, build consensus and be responsive to organizational needs and expectations.
Manage complex projects, from plan through implementation.
Communicate effectively, orally and in writing.
Interested applicants may apply by clicking the link below and completing the online assessments:
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Salary Description Starting at $165,000, DOE
$165k yearly 47d ago
Site Manager, Contract Logistics Operations
Forward Air Services 4.9
San Diego, CA jobs
The Site Manager, Contract Logistics Operations is responsible for operational oversight of a single contract logistics site, with full accountability for safety, service, financial performance, and employee engagement. They ensure delivery of contractual obligations while driving operational excellence aligned with agreed upon performance metrics and customer expectations. They coach site supervisors and frontline teams, execute operational strategies, and lead continuous improvement initiatives that drive productivity, quality, cost, and service outcomes. They build strong relationships with customers, employees, and internal partners to support business stability and growth.
Responsibilities:
Lead all site operations from inbound receipt through final delivery, ensuring contractual, service, financial, safety, quality, and regulatory commitments are met.
Coach operations and support teams to drive consistent execution and operational discipline.
Execute operational plans aligned with customer requirements and organizational strategy.
Ensure facilities operate in a clean, organized, safe, and compliant manner, including adherence to 5S principles.
Own site-level Profit and Loss (P&L) responsibility, including labor, variable costs, and period expenses.
Lead workforce planning, volume forecasting, and capacity management to align resources with demand.
Monitor operational and financial performance, identify variances, and implement corrective actions.
Manage site capital expenditure related to approved investment and improvement initiatives.
Sponsor and lead projects to improve productivity, quality, velocity, and cost performance.
Establish and manage site performance metrics aligned with safety, quality, delivery, cost, and productivity objectives.
Lead regular operational and performance reviews to assess results and identify improvement opportunities.
Drive adherence to standard work, operating procedures, and quality plans.
Lead customer-facing operational reviews, including planning and performance discussions.
Partner with customers to identify process improvements and operational enhancement opportunities.
Act as the primary site-level liaison between customers and internal support functions.
Lead, coach, and develop site leadership and supervisory teams; Manage performance and develop succession plans and workforce capability aligned with site needs.
Proactively manage employee relations through clear communication, coaching, and development.
Lead initiatives that promote the highest standards of safety performance and regulatory compliance; Maintain accountability for compliance and incident prevention.
All other duties as assigned to meet evolving business needs.
Qualifications:
Education: Undergraduate degree (or higher) in Supply Chain Management, Business, or a related field from an accredited college or university preferred; High School Diploma or General Education Development (GED)/equivalent required.
Experience: 5+ years' leadership experience in a third-party logistics (3PL) or contract logistics, manufacturing, or similar operations environment.
Demonstrated experience managing site-level operations with financial accountability.
Strong functional knowledge of Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP, i.e. SAP, Oracle, etc.), and reporting/data tools.
Experience managing customer-facing operations in a contract or service-based environment.
Strong working knowledge of operational KPIs, labor planning, and cost management.
Working knowledge of LEAN, Six Sigma, or structured continuous improvement methodologies, with experience applying tools in live operations.
Experience developing and using performance dashboards, scorecards, and KPI reports to manage site performance.
Ability to create, track, and analyze operational metrics related to safety, quality, delivery, cost, and productivity.
Experience supporting or leading continuous improvement initiatives using data and structured problem-solving approaches.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings, events, and client engagements (up to 30%).
#LI-KB1 #LI-Onsite
$68k-95k yearly est. Auto-Apply 29d ago
Customer Operations Manager
Hertz 4.3
Palm Springs, CA jobs
The Customer OperationsManager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer OperationsManager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
The starting salary for this role is $70,304 annually, commensurate of experience.
Bonus: Eligible
Stock: Eligible
Stock Options: Eligible
Profit Sharing: Eligible
Bonus Plans: Eligible
Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
Up to 40% off the base rate of any standard Hertz Rental
Medical, Dental & Vision plan options
Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$70.3k yearly Auto-Apply 16d ago
Customer Operations Manager
The Hertz Corporation 4.3
Palm Springs, CA jobs
The Customer OperationsManager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer OperationsManager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
The starting salary for this role is $70,304 annually, commensurate of experience.
Bonus: Eligible
Stock: Eligible
Stock Options: Eligible
Profit Sharing: Eligible
Bonus Plans: Eligible
Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
Up to 40% off the base rate of any standard Hertz Rental
Medical, Dental & Vision plan options
Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$70.3k yearly Auto-Apply 16d ago
Customer Operations Manager
The Hertz Corporation 4.3
Palm Springs, CA jobs
The **Customer OperationsManager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer OperationsManager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ The starting salary for this role is $70,304 annually, commensurate of experience.
+ Bonus: Eligible
+ Stock: Eligible
+ Stock Options: Eligible
+ Profit Sharing: Eligible
+ Bonus Plans: Eligible
+ Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
+ Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
+ Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Medical, Dental & Vision plan options
+ Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
+ Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$70.3k yearly 16d ago
Commercial Fleet Operations Manager
Now Courier 3.7
Indianapolis, IN jobs
Job Description
We're looking for a Commercial Fleet OperationsManager who thrives in a fast-paced logistics environment and knows how to turn people, equipment, and data into exceptional results. In this role, you'll lead and manage all aspects of commercial fleet operations with a strong emphasis on expedited delivery services. Ensure timely, cost-effective, and compliant transportation solutions that meet high-priority client needs while optimizing fleet performance and driver productivity.
Why Join Us?
✅ High-impact role with the ability to directly shape the success of the commercial fleet department.
✅ A dynamic, fast-paced environment where no two days are the same.
✅ Opportunities for growth and advancement within a thriving organization.
✅ Competitive compensation and benefits package.
If you're ready to take your career to the next level and lead a high-performing team to new heights, apply today!
Essential Duties and Responsibilities: Duties include, but are not limited to:
On-Demand Expedited Services
Oversee and coordinate all aspects of on-demand and expedited delivery operations, ensuring rapid response to urgent customer requests.
Develop and implement processes to prioritize, dispatch, and track expedited shipments, maintaining real-time visibility and communication with drivers and customers.
Collaborate with sales and customer service teams to understand client requirements for expedited deliveries and ensure service level agreements (SLAs) are consistently met or exceeded.
Monitor and analyze expedited service performance metrics (e.g., response time, delivery speed, customer satisfaction) and implement continuous improvement initiatives.
Train and support drivers and dispatchers in best practices for handling time-sensitive, high-priority deliveries.
Proactively identify and resolve barriers to on-time expedited deliveries, leveraging technology and cross-functional resources as needed.
Vehicle Management
Oversee the fleet of trucks and trailers, ensuring optimal utilization, condition, and reliability.
Implement preventative maintenance programs, schedule inspections, and coordinate repairs with service providers.
Manage vehicle acquisition, disposal, and lifecycle planning in alignment with operational and financial goals.
Ensure all vehicles comply with DOT, FMCSA, and company safety standards.
Driver and Employee Management
Hire, train, mentor, and evaluate drivers, dispatchers, and support staff to uphold safety, performance, and service standards.
Address safety concerns, performance issues, and implement corrective actions as needed.
Foster a culture of accountability, teamwork, safety, and continuous improvement across all personnel.
Lead and support teams through change, promoting constructive dialogue and an inclusive work environment.
Cost Control
Develop, monitor, and manageoperational budgets, identifying opportunities to improve margins through efficiency and innovation.
Analyze fuel consumption, vehicle maintenance, and operational expenses to implement cost-saving strategies.
Compliance Management
Ensure operations adhere to federal, state, and local transportation regulations, safety standards, and company policies.
Monitor driver hours of service and compliance with all regulations.
Maintain accurate vehicle and driver records, conduct safety audits, and lead safety initiatives.
Handle sensitive information with discretion, maintaining confidentiality and compliance in all communications.
Data Analysis & Reporting
Use TMS and analytics tools to track fleet and operational performance metrics, including fuel usage, mileage, maintenance costs, and driver productivity.
Generate actionable reports to inform decision-making, drive continuous improvement, and support strategic initiatives.
Cross-Functional Collaboration
Partner with sales, customer service, and other internal teams to ensure service level agreements (SLAs) are met or exceeded.
Participate in service-oriented calls with customers and support business growth by exploring revenue opportunities.
Lead or support initiatives related to network optimization, capacity planning, sustainability, and operational expansion.
Supervisory Responsibilities: This job has supervisory responsibilities.
This role requires a strong leader with the ability to think critically, make data-driven decisions, and inspire teams to perform at their best.
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience: Bachelor's degree (B.A./B.S.) from a four-year college or university in business, supply chain, or operations; and 5 years of relevant experience and/or training; or equivalent combination of education. Previous management experience in an operational role is required. Previous experience working in the logistics and distribution industry is highly desired.
Knowledge, Skills, and Abilities:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in fleet management software and GPS tracking systems.
Knowledge of transportation regulations and compliance requirements.
Experience in logistics and operationsmanagement.
Leadership and team management abilities.
Ability to work in a fast-paced, high-pressure, deadline-driven environment.
Valid driver's license and clean driving record.
Highly organized and detail-oriented.
Resourceful and creative.
Must exhibit professionalism and effectively work with customers, contractors, vendors, and employees.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, telephone, and internet communications.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
Ability to manage multiple projects and tasks simultaneously.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate.
While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.
Benefits
As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.
We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.
EOE M/W/Vets/Disabled
$55k-94k yearly est. 17d ago
Operations Manager
Now Courier 3.7
Indianapolis, IN jobs
Take Charge of a High-Impact Leadership Role!
Are you a strategic leader with a passion for driving operational excellence? Do you thrive in a fast-paced environment where you can make a real difference? If so, we invite you to step into the role of Indianapolis OperationsManager, where you'll lead a dynamic team and oversee the 24/7/365 operations of our Indianapolis branch.
This is more than just a management position-it's an opportunity to shape the success of our business by optimizing resources, streamlining operations, and ensuring that we exceed customer expectations.
What You'll do:
As our Indianapolis OperationsManager, you will have the power to drive efficiency, innovation, and profitability.
Essential Duties and Responsibilities: Duties include, but are not limited to:
Overseeing all branch operations-including Route Development, Warehouse, Facilities, and Security-to ensure smooth and efficient workflows.
Lead, coach and develop operations team to consistently deliver high‑quality service by ensuring compliance with Service Level Agreements (SLAs).
Develop KPIs -- track, and refine key performance indicators (KPIs) that drive high levels of operational and customer-facing performance, leveraging data analysis and reporting to identify trends, evaluate outcomes, and recommend data‑backed improvements that strengthen efficiency, quality, and overall organizational results.
Customer Service -- Champion a customer‑first culture by proactively identifying customer needs, resolving service issues, and continuously improving processes.
Leading with vision-managing employees and independent contractors while fostering a culture of accountability, growth, and teamwork.
Developing and optimizing routes-ensuring cost-effective coverage while maintaining top-tier service quality.
Overseeing/Coordinating independent contractor drivers-from planning and training to retention and compensation.
Overseeing warehouse operations-coordinating receiving, tracking, sorting, staging, and loading processes.
Maximizing workforce productivity-hiring, training, and managing warehouse employees to ensure peak efficiency.
Driving profitability-budget preparation, cost control, labor optimization, and commission management to achieve financial goals.
Leveraging technology-optimizing TMS dispatching software for seamless operations.
Implementing process improvements-using lean methodologies like Kaizen and poka-yoke to enhance performance.
Identifying and executing capital improvement projects to elevate operational capabilities.
Why Join Us?
✅ High-impact role with the ability to directly shape the success of the branch.
✅ A dynamic, fast-paced environment where no two days are the same.
✅ Opportunities for growth and advancement within a thriving organization.
✅ Competitive compensation and benefits package.
If you're ready to take your career to the next level and lead a high-performing team to new heights, apply today!
Requirements
This role requires a strong leader with the ability to think critically, make data-driven decisions, and inspire teams to perform at their best.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience: Bachelor's degree (B.A./B.S.) from a four-year college or university in business, supply chain, or operations; and ten years of relevant experience and/or training; or equivalent combination of education. Previous management experience in an operational role is preferred. Previous experience working in the logistics and parcel distribution industry is highly desired.
Knowledge, Skills, and Abilities:
Knowledge of logistics or parcel delivery industry.
Highly organized and detail oriented.
High capacity individual, with the ability to work in a fast-paced, high-pressure, deadline driven environment.
Resourceful and creative.
Critical thinking and problem-solving skills.
Must exhibit professionalism and be effective working with customers, independent contractors, and employees.
Skillfully convey information on a wide range of topics to a diverse target audience.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
Ability to handle confidential information.
Effective prioritization and time management skills.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
Ability to manage multiple projects and tasks simultaneously.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate.
While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.
Benefits
As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.
We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.
EOE M/W/Vets/Disabled
$55k-94k yearly est. Auto-Apply 60d+ ago
SR Operations Supervisor
Central Transport 4.7
Indianapolis, IN jobs
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Shift: Monday - Friday: 2:00pm - 12:00am (midnight)
Salary: $70,000 - $85,000 USD
Operations Supervisor
Ideal Candidate Requirements:
· Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
· Strong leadership qualities
· Desire to surround customer with excellence in service
· High aptitude for technology
· The ability to multi-task while being detail oriented
· Excellent written and verbal communication skills
· An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
· Oversee inbound operations for your designated section of the terminal dock
· This includes the process of loading/unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
· Route plan, load plan, and on road dispatch the local driver staff as needed.
· Provide leadership and accountability to a team of drivers and dock workers.
· Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
· Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
· Ensure company operational model compliance.
· Support a culture of excellence in quality of product to internal and external customers
· Flexibility to cover varying shifts as business levels increase
$70k-85k yearly Auto-Apply 60d+ ago
Customer Operations Manager
Hertz 4.3
Sacramento, CA jobs
The Customer OperationsManager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer OperationsManager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
The starting salary for this role is $70,000 annually, commensurate of experience.
Bonus: Eligible
Stock: Eligible
Stock Options: Eligible
Profit Sharing: Eligible
Bonus Plans: Eligible
Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
Up to 40% off the base rate of any standard Hertz Rental
Medical, Dental & Vision plan options
Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$70k yearly Auto-Apply 9d ago
Manager, Operations
Syncreon 4.6
Perris, CA jobs
We are looking for an experienced OperationsManager, based in Perris, CA, to plan, direct and coordinate the operations at the facility. You will be responsible for improving performance, productivity, and efficiency through the implementation of effective methods and strategies. It's an exciting time to join the syncreon team!
About the Role
How you will contribute
* Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
* Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
* Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
* Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed
* Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
* Other duties as assigned.
Your Key Qualifications
* Bachelor's degree in business, engineering, or related field preferred.
* Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
* Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
* Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. We offer a market competitive compensation package. Pay package for this role is 84,000.00 to 101,000.00 per annum.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment: OperationsManager, Logistics, Supply Chain Manager, Supply Chain, Facilities, Operations