Ahead USA jobs - 44 jobs

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Principal Product Manager (Internally known as a Solutions Manager) The AHEAD Solutions Manager is a solution portfolio owner and group product management leader that works with AHEAD practices, sales, and customers to create and manage solutions from conception to launch by connecting business outcomes to technical solutions and breaking down complex problems into steps that drive solution development. You'll work closely with a diverse set of leaders and innovative engineering minds across the Cloud, Application Development, Data, Security, ServiceNow, Data Center practices to create and launch leading-edge differentiate AHEAD solutions to solve pervasive client problems. Requirements 7+ years experience in Information Technology including development, implementation, R&D, innovation experience within Cloud, SaaS, Data, AI &ML or Application development areas with depth and specialization in the Managed Services space 5+ years experience in Information Technology with a focus on product management offering development, solution development or R&D with building and shipping technical services, solutions, or products 3+ years' experience directly managing or leading teams with technical resources Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions. Experience building strategic working relationships with execution leadership and peers internally and externally Technology Consulting at a top-tier firm, or at a boutique IT firm with a proven record of successfully managing and growing (selling) a significant book of services business will be a plus Knowledge of multiple functional areas such as Product Management, Engineering, Sales, Customer Support, Finance or Marketing Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends Ability to gain an in-depth understanding of the client's business needs and challenges, and the ability to offer proactive solutions Demonstrated ability to analyze data and conduct primary research Ability to multitask and be adaptable in a fast-changing environment Demonstrated problem solving and time-sensitive decision-making Natural entrepreneurial and commercial sense Team player and collaboration, working with a diverse range of practices, solution and account teams, and teams within assigned clients to drive business outcomes and value for clients and AHEAD Qualifications Bachelors or Master's degree in a technology or business related field 3+ years of experience in Managed Services, people management and technical leadership Experience managing day-to-day technical and design direction for large scale systems Knowledge and experience in leading IT projects in a mix of different technology spheres such as Data Center Operations, Cloud & Platform Engineering, Application Development / DevOps, Data & AI, Cyber Security, Service Now. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

SAW, Inc. is seeking a reliable and skilled Non-Medical Transportation (NMT) Driver to join our team. The NMT Driver will be responsible for providing safe and efficient transportation services to adults with developmental disabilities who receive day program services. The Driver must ensure compliance with all safety regulations and maintain the vehicle in excellent condition. Responsibilities: Provide supports and maintain client safety and well-being within the SAW, Inc. transportation vehicle. Provide safe and timely transportation to and from the SAW, Inc. facilities. Conduct pre- and post-trip inspections to ensure vehicle safety and functionality. Adhere to all traffic laws and regulations while maintaining a clean driving record. Participate in ongoing trainings and certification to ensure that SAW, Inc. operates in accordance with established rules and regulations for the agency and all involved governing bodies. Maintain daily record keeping for NMT services. Report any possible major unusual incidents (MUI) in accordance with MUI reporting guidelines. Report any vehicle maintenance issues promptly to management. Other responsibilities as assigned. Benefits Offered: $1,200 Signing Bonus Increase after 90 days Medical Dental Vision Employer-Sponsored Life Insurance Paid Time Off (PTO) & Holidays 403-B with 3% match Qualifications: Valid Ohio driver's license with excellent driving record. DOT certification or ability to pass upon hire. Must be at least 21 years old. Ability to work independently and take initiative. Must be able to pass a background check and drug screening (random drug tests conducted). Excellent communication skills and customer service orientation. Experience working with the DD population is a plus. Schedule: Monday-Friday, 6 a.m. - 10 a.m., 12:30 p.m. - 4:30 p.m. (split shift). Hours may vary.

Unified Patents is again growing its legal department, and seeks to add an experienced, registered patent attorney. Applicants should have at least 5 years of law firm or other relevant experience before the U.S. Patent and Trademark Office (USPTO), in particular working on ex parte reexamination proceedings, post-grant petitions (IPR, PGR, and CBM), or other administrative drafting and litigation experience. Applicants should have a strong technical background and be willing to explore diverse new technologies; experience with video codecs, coding, cryptography, compression, signals, wireless communications, or other algorithmic subject matter is a plus. Patent examination experience is a plus; clerking experience is a plus; familiarity with ongoing appellate issues affecting PTAB practice is a plus. Must be willing to work within a team, work well independently, and enjoy writing and editing. Preference for candidates located in the Washington, DC area; remote officing is possible. Diversity is prized in our team and among our candidates. Please be prepared to discuss the administrative matters you have been involved in and be ready to provide examples. Duties Managing patent office proceedings internally Drafting, filing, and litigating patent office proceedings, e.g., ex parte reexaminations Handling calls with decision makers Drafting motions and briefs Supporting senior attorneys with management of ongoing matters Support docketing, e-filing, deposit account, budgeting, and other IP functions Editing work product of colleagues, outside counsel Amicus curiae drafting and support; comment drafting and support Contract, licensing, and other legal support services Legal writing, support, and other various legal duties Requirements 5 years of PTAB (drafting petitions, filing, litigating, deposition) or relevant reexamination experience State Bar and Patent Registration Examination passage Ability to work independently and in a team Excellent English written and oral communication skills Preferred additional qualities Patent Office examination experience Algorithmic, codec, and other code-based subject matter experience Semiconductor, analog and integrated circuit, and fabrication experience Appellate and/or clerking experience EE or CS undergraduate degree Graduate Technical (MS, MA, or PhD) degree Willing to work from DC preferred Benefits Aggressive, competitive benefits, with generous vacation and paid-for health insurance and profit-sharing; freedom to work from home when appropriate; maternity and paternity leave; financial support for bar associations and continuing legal education.

The ideal candidate will work closely with manager, sales and business development to find ways to market Unified and our products, using your knowledge of SEO tactics to generate leads to product pages, company website, and inbound requests for conversation/more information. Create certain forms of content, i.e., social media, infographics, digital advertisements, message copy/creative to aid the production of marketing campaign materials. Assist in implementation of campaign strategies and investigate the performance of campaigns through evaluation of key performance metrics to refine strategy. Desired qualifications: 1 or more years of experience in digital marketing and advertising Understanding of website metrics and best practices Experience with Client Relationship Management (CRM) Knowledge of Content Management Software (CMS) Knowledge of HTML and CSS. Bachelor's degree in marketing or related field Typical day-to-day responsibilities may include: Conduct market research to identify customer trends, competitor offerings and demographic data. Manage prospect lists and segmentation within CRM for targeted marketing communications. Work with colleagues at all levels to develop marketing goals and evaluate results Assist in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization, and content development Create innovative digital campaigns and present the recommendations to manager Investigate the performance of marketing campaigns and strategies through evaluating key performance metrics and make recommendations for improvement at needed. Benefits: Work from home Medical, dental, and vision coverage 401(K) Paid time off

Unified is now accepting applications for legal internship and fellowship positions for assisting with its legal and database activities (including PATROLL prior art search contests). Å technical background is highly preferred, although some training will be given (e.g., how to search for prior art). Experience with Excel and/or Google Sheets is a must. Interns and fellows will potentially have the ability to assist with PTAB analytics and drafting of papers in IPR proceedings. We offer flexibility and the option to work remotely. Internships can be paid or unpaid based on experience. During the position, there will be opportunities to win prize money for contests to find successful prior art on specific patents. Unified Patents is a member-based organization that seeks to deter NPE litigation within its protected zones of technology. Unified accomplishes this goal in a variety of ways. One way is by filing inter partes review proceedings (IPRs) challenging the validity of NPE-controlled patents. In addition, Unified provides a variety of patent and PTAB data to assist companies in making informed licensing and litigation decisions. Unified also makes this data available to the public for independent study or research. Requirements Experience with MS Excel, Google Sheets JD candidate or graduate Highly preferred to have completed at least one intellectual property course Undergraduate degree in a field of science or engineering highly preferred Experience with prior art searching and analysis preferred

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. ERG is seeking an experienced, highly motivated Senior Water/Wastewater Engineer to lead a variety of water infrastructure projects. You will have the opportunity to work directly with communities nationwide to assess infrastructure needs, develop projects, and access infrastructure funding. Your work will put communities on a path to addressing critical challenges in delivering clean, safe drinking water and protecting water quality. Job Description: As a Senior Water/Wastewater Engineer you will primarily lead multidisciplinary teams of engineers, scientists, and analysts in providing technical assistance to municipalities for the planning and design of drinking water, wastewater, and stormwater infrastructure projects in small, under-resourced communities Responsibilities include independently assessing community water or wastewater infrastructure needs, developing clear, well-documented planning documents and technical reports (e.g., Preliminary Engineering Reports), and delivering preliminary and detailed project designs that can be used to secure infrastructure funding You will also lead meetings with community stakeholders to gather relevant information and facilitate project support and buy-in Depending upon your qualifications and experience, you may support a variety of other projects, which could include assessing and promoting innovative water and wastewater treatment technologies, evaluating the design, cost, and environmental impacts of water and wastewater infrastructure projects, and supporting efforts to reduce the human health and environmental impacts of PFAS and other emerging contaminants As a Senior Water/Wastewater Engineer and subject matter expert, you will also have the opportunity to mentor junior and mid-level staff Qualifications and Skills: Bachelor's degree in Civil or Environmental Engineering Active Professional Engineer (PE) license in at least one U.S. state (multiple state licenses preferred) 15+ years of relevant experience in municipalities water or wastewater system planning and design, including familiarity with funding, financing, and governance frameworks for Capital Improvement Programs Experience with decentralized wastewater systems is a plus but not required Willingness to travel to assess community infrastructure needs Strong written and oral communication skills Experience evaluating the infrastructure needs of small and rural communities Experience developing Master Plans, Capital Improvement Plans, Facility Plans, and Feasibility Studies for water infrastructure Water distribution, wastewater collection, and water/wastewater treatment system design experience, including working knowledge of 3D modeling, hydraulic analysis, process design, and asset management software ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience. ERG is an equal opportunity employer and complies with all applicable EEOC regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual preference, national origin, disability, or status as a protected veteran. Please be aware, the only authentic corporate domain for ERG is ******************** ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment. If you're a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG's online application process as a result of your disability. To request accommodation, please contact Human Resources via email at ******************* or call **************. ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As the Instructional Designer, you will create clear, engaging learning experiences that help AHEAD employees build skills and perform at their best. You'll be a key member of AHEAD's Talent Development team, working closely with a Talent Development Partner, business stakeholders, and subject matter experts (SMEs) to turn learning needs into practical, engaging solutions. We're looking for someone who brings strong instructional design skills, curiosity, and the ability to create polished learning content in a fast-moving, collaborative environment.Roles & Responsibilities Partner with the Talent Development Partner to understand the learning need, audience, goals, and recommended approach. Collaborate with stakeholders and SMEs to define clear learning objectives, success criteria, desired outcomes, and content requirements. Assess existing learning materials and resources to determine their effectiveness and relevance. Translate learning objectives to design and develop engaging learning experiences using adult learning principles and evidence-based design. Create storyboards, scripts, outlines, and visual concepts that guide development. Simplify complex topics into concise, practical content supported by real-world examples to make learning practical and easy to apply. Build learning experiences using digital authoring (Articulate Rise, Storyline) and basic multimedia tools. Develop eLearning modules, videos, job aids, facilitator guides, and assessments. Ensure learning materials are accessible, inclusive, and easy to navigate. Test learning materials, incorporate SME feedback, and prepare solutions for LMS deployment. Partner with the Senior LMS Administrator to prepare and deploy learning solutions in Cornerstone. Use modern tools, including AI, to support drafting, prototyping, and enhancing learning content. Conduct user testing and basic configuration to ensure a smooth learner experience. Gather learner feedback and usage data to assess effectiveness. Monitor the performance of learning solutions and make updates as needed. Stay current on instructional design trends and emerging learning technologies. Contribute content and design support for onboarding, role-specific training, and other enterprise learning programs. Apply shared templates, brand standards, and quality checks to ensure consistent, “client-ready” deliverables. Collaborate with SMEs, stakeholders, and cross-functional partners throughout the design and development process. Support the Talent Development team with special projects as needed. Manage multiple design projects and timelines in a fast-paced, agile environment. Communicate progress, risks, and needs to the Talent Development Partner and stakeholders. Deliver high-quality work on schedule while balancing shifting priorities. Qualifications 3-5 years of experience in instructional design and corporate learning, with a portfolio of digital learning work. Experience using modern authoring tools (preferably Articulate Rise or Storyline, or equivalent) and basic multimedia tools (such as Camtasia, SnagIt, Canva, Loom, or similar). Strong understanding of adult learning principles, instructional design methods, and inclusive/accessibility best practices. Ability to translate complex information into clear, simple, and engaging learning materials. Strong communication and collaboration skills, including working effectively with SMEs and cross- functional stakeholders. Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Comfort using AI and modern design tools to support drafting, prototyping, and content enhancement. Ability to rapidly learn new subject areas and design for a range of functions (such as engineering, consulting, sales, and operations). Familiarity with learning management systems (such as Cornerstone) and comfort preparing content for LMS deployment. Strong attention to detail with a focus on quality, clarity, and learner experience. Bachelor's degree in Instructional Design, Education, Adult Learning, or a related field - or equivalent professional experience. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

Description JOB DESCRIPTION/SUMMARY The CQC Manager will be assigned to Department of Defense (DoD) construction project(s) located in various regions. This individual will be responsible for all aspects of quality control (QC) and must be onsite during all phases of the construction work. While at the jobsite, the CQC Manager works with the customer and other contractor staff to ensure QC objectives are met in accordance with the contract requirements and high standards of service delivery are maintained. DUTIES AND RESPONSIBILITIES · Prepare and update the QC Plan.· Attend coordination meetings with the Client, subcontractors, and vendors.· Implement the “Three Phases of Control” for all definable features of work.· Perform inspections to ensure work is completed in compliance with contract requirements.· Stop work that does not comply with the contract plans and specifications and direct the removal and replacement of any defective work.· Prepare and submit daily quality control reports.· Conduct weekly QC meetings at the jobsite. • Oversee the review and approval of design and construction submittals.· Ensure As-Built drawings are updated daily.· Coordinate onsite and offsite testing. Maintain a testing log.· Review invoices prior to approval to ensure all relevant work has been completed in accordance with the contract requirements.· Perform punch-list and pre-final inspections.· Perform other duties as requested by supervisors and senior level managers in support of successful performance on all projects.MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS A Bachelor's of Science degree from an accredited school in engineering or sciences with a minimum of seven (7) years' experience (within the last ten (10) years), as a Superintendent, Project Manager, or Project Engineer and at least five (5) years field experience as a CQC Manager with repairs to DoD petroleum, oil, and lubricants (POL) facilities, tank rehabilitation, tank cleaning and repairs and emergency inspection Familiar with requirements of USACE EM-385-1-1, and experience in the areas of hazard identification, safety compliance, and sustainability Knowledge and experience with POL industry standards including API Std 650, API Std 653, API RP 2016, and API Std 2015 and procedures an applicable DoD criterion Completion of course entitled Construction Quality Management for Contractors must be completed prior to fieldwork INTER-PERSONAL RELATIONSHIPS Must work effectively with employees, subcontractors, and clients at all levels. WORKING CONDITIONS The position requires working at the construction job site for extended periods of time. The position may require working during weekends and extended hours in order to meet deadlines. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Client Assurance Resolution Leader is responsible for driving the end-to-end management and resolution of critical client escalations while advancing quality, operational excellence, and continual improvement across AHEAD's Service Deliver organization. This role ensures that client-impacting issues are swiftly contained, root causes are identified, and long-term corrective actions are implemented through disciplined quality and service improvement practices. The Resolution Leader acts as the central point of accountability during high-visibility situations-bridging AHEAD's delivery, engineering, and client success teams to restore confidence, strengthen relationships, and drive sustainable improvements.Duties & Responsibilities: Escalation Leadership & Resolution Management Lead critical, high-impact client escalations from initiation through closure, ensuring containment, clarity, and complete resolution. Serve as the single point of accountability for escalation resolution, coordinating cross-functional response teams across Engineering, Delivery, Operations, and Client Success. Provide structured escalation management, including clear recovery plans, ownership assignments, and communication cadences. Facilitate daily or weekly stand-ups, executive briefings, and client updates for active escalations. Quality Management & Root Cause Analysis Drive structured Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) for all major client incidents. Embed quality management practices in every stage of escalation handling, ensuring data-driven and sustainable resolutions. Partner with Product, Service Delivery, and Quality teams to identify recurring issues and integrate findings into the AHEAD Quality Management System (QMS). Lead post-incident reviews and “lessons learned” sessions to strengthen AHEAD's quality culture and client assurance model. Continual Improvement & Process Excellence Identify systemic challenges, process gaps, and improvement opportunities across escalation management and service delivery. Collaborate with the Continual Improvement and Operational Excellence teams to enhance Client Assurance processes, tools, and frameworks. Develop and execute improvement plans aligned with AHEAD's CX Quality Objectives, measuring outcomes through defined KPIs (e.g., time-to-resolution, CSAT, recurrence rates). Promote knowledge sharing, best practices, and proactive risk mitigation across teams to prevent future escalations. Client Communication & Advocacy Act as a trusted advisor and advocate for clients, ensuring transparent, empathetic, and outcome-oriented communication throughout the resolution process. Represent client perspectives in internal governance meetings and improvement forums. Reinforce client trust by ensuring accountability, responsiveness, and continuous follow-up until full closure. Governance, Metrics & Reporting Track and analyze escalation performance metrics including time-to-resolution, RCA completion, and post-resolution client satisfaction. Prepare and present executive summaries and performance insights to leadership and governance boards. Ensure alignment with AHEAD's Client Assurance Program, Quality, and Service Excellence standards. Contribute to quarterly and annual program reviews to highlight systemic improvements and quality outcomes. Education & Experience: Bachelor's degree in Engineering, Information Technology, Business, or related field (Master's preferred). 8+ years of experience in Client Experience, Technical Support, Quality Management, or Service Operations leadership roles within IT services or consulting. Proven success managing complex client escalations and driving cross-functional process improvement initiatives. Knowledge, Skills, & Abilities: Strong understanding of AHEAD's technology, cloud, and service delivery ecosystem. Expertise in RCA, CAPA, ITIL, and continual improvement methodologies (Lean, Six Sigma, or equivalent). Excellent leadership, facilitation, and executive communication skills. Analytical, data-driven thinker with the ability to translate insights into actionable improvements. Highly organized, with the ability to manage multiple priorities under pressure. Skilled at fostering a culture of accountability, learning, and continuous improvement. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Technical Account Manager (TAM) is a member of the AHEAD Managed Services Client Experience team, responsible for leading our clients through the strategic and technical aspects of their IT transformation journey and helping them to successfully adopt our services. The TAM develops close relationships with Managed Services clients in order to understand their business needs, operational and technical challenges, and utilizes their technical skillset and understanding to help clients achieve the greatest value from our services.Summary of Essential Job Functions Acts as a customer advocate and single point of contact for all technical inquiries related to our services. Is results driven and customer focused; “Get things done - Make things happen”. Establishes relationships with a named client-base and gains a deep understanding of their business needs and technical solution requirements. Develops IT Strategy by learning about the client's business and advising the client on the technologies that can best support their business objectives. Conducts technology research and analyzes all factors to determine if the considered technology solutions are fully aligned with strategic, compliance (HIPAA, FFIEC, SOX etc.), operational priorities and business objectives. Performs risk analysis to help clients understand their current IT maturity level and identify gaps or shortcomings in their overall IT and security posture. Acts as the technical advisor during Quarterly Business Reviews, fully understands and promotes the value and direction of Managed Services. Assists Service Account Managers with technical reporting and technical client conversations. Acts as a technical liaison and escalation point between the AHEAD organization and the client. Creates, reviews, and maintains technical documentation and ensures information is available and accessible to all Managed Services support and engineering teams. Assists Client Directors with formal planning and budgeting for clients, as well as contract management and project planning Identifies up and cross-selling opportunities to promote further expansion of Managed Services in existing accounts. Focus on integration, automation, and optimization to find technical solutions that will increase efficiency and productivity. Becomes a strategic player to promote customer satisfaction and client retention. Experience/Certifications: 10+ years of related experience in engineering, technical sales and/or IT consulting. Experience with Cloud Billing Platforms required: (e.g. AWS Native Costing tools, Cost Explorer, Trust Advisor, Azure Cost Manager, etc.). Hands-on/practical experience with the following technologies: Microsoft Azure, AWS, Google Public Cloud. Basic understanding of FinOps practices and cloud billing will be critical. Technical and/or sales certifications desired (e.g. AWS, Microsoft AWS, Google Cloud). ITIL and/or Project Management certifications are a plus. Required Skills: Strong customer service skills with the ability to make good judgments and quick decisions. Ability to communicate complex plans and solutions effectively verbally and in writing with both customers and internally. Ability to effectively prioritize and execute tasks in a fast-paced environment. Ability to build trusted relationships and influence Senior Leadership teams. Ability to collaborate with peers and work cross-function as needed with Sales and Engineering teams. Proven knowledge of ITIL frameworks (Incident, Problem and Change Management primarily). Occasional on-call and after-hours work as the business requires, expected to travel to customer sites as needed Education: Undergraduate degree and 10+ years of relevant experience preferred. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

About Vista Equity Partners Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista's presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations - reinforcing India's strategic role as a hub of innovation and talent within the Vista ecosystem. Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio - enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams. About Amtech Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics - empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise. With Vista's investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem. Our Employee Value Proposition At Amtech, our people are our greatest differentiator. We create an environment where you can: Purpose Shape the future of manufacturing and supply chain operations by delivering mission-critical enterprise software used by industry-leading organizations. Growth Access continuous learning, leadership development, and cross-portfolio opportunities through Vista's global network - accelerating both technical and managerial career paths. Culture Work in a collaborative, transparent, and people-first environment where values, accountability, and integrity guide every decision. Innovation Engage with cutting-edge technologies, including AI-driven automation, and contribute to modernizing financial systems and operational processes across the business. Amtech is seeking a Manager, Professional Services, for our Packaging product line.The Manager, Professional Services role is a key part of Amtech's Customer Operations team, leading a product-oriented delivery team in the delivery of our solutions for our customers and contributing to the growth and continual improvement of the department and Amtech. This is a hands-on leadership role with responsibility for ensuring customer satisfaction through high quality delivery of Amtech's solutions and the management and development of one or more teams within the Professional Services organization. The ideal candidate is a strategic, people-oriented leader with strong experience in managing ERP implementation teams. The Manager, Professional Services is expected to: Lead daily operations of one of Amtech's product-oriented delivery teams including the adoption of processes and systems, team member performance management, and financial & performance reporting. Manage process and systems usage to enhance efficiency, customer experience, and overall service delivery withing the team. Work closely with other company departments to operate the team in an effective, profitable manner, with the overall objectives of achieving company goals for utilization, profitability, resource management, backlog management, and employee growth and development. Represent the team as a leader in partnership with other parts of the Customer Operations function. Mentor, manage and develop direct reports and support/assist the managers in their efforts to effectively lead their teams. Leverage deep ERP implementation experience to help guide project strategy and execution, ensuring that Amtech's ERP offerings deliver measurable value and align with each customer's operational goals. Utilize proven expertise in managing projects of all sizes and complexities to drive consistent delivery standards, resource planning, and risk management across small-scale deployments and large enterprise transformations. QUALIFICATIONS 7+ years of professional services and/or technology delivery experience across a diverse portfolio of projects. Excellent communication, stakeholder management, and problem-solving skills. Understanding of levers to drive revenue growth and operational efficiency in Professional Services or comparable delivery roles. Experienced in managing cross-functional, geographically distributed teams and ensuring cohesive communication and execution across time zones. Proven team leader, with an ability to develop employees to progress in their careers and provide a higher level of service to customers. Possess strong interpersonal and negotiation skills, with a high degree of self-motivation, ability to work independently and make sound and effective decisions that may impact project execution, financial results, and customer relationships. Excellent organization, time management, and presentation skills Energetic self-starter who thrives in dynamic, fast-paced environments. Able to multi-task activities with shifting priorities. Willing to travel as needed to support customer requirements. Extensive experience in ERP software implementation and delivery, with a deep understanding of end-to-end enterprise system deployment, integration, and customer adoption best practices. Proven ability to manage projects of varying size and complexity, from small-scale implementations to large, multi-phase enterprise programs across diverse customer environments.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Maintenance Renewal Specialist (MRS) is responsible for assisting Client Operations Specialists (COSs) and Client Directors (CDs) in requesting and pricing maintenance renewals across all technologies, with a specialized knowledge of the Cisco SMARTnet renewal process. MRS develops and maintains strong pre and post-sales contact with maintenance vendors in order to facilitate positive and productive long-term relationships. Quickly resolves issues/problems through independent thinking and by making judgment calls based on interactions/experience with maintenance vendors. Responsibilities: Can easily create and validate quotes in CCW-R, work in PXP, open cases in CS Hub, and has an in-depth understanding of the Cisco SMARTnet renewal process Comfortable quoting complex renewals and leveraging industry knowledge to maximize margin when in a competitive situation Manage transaction lifecycle from quote to cash - identify account requests and coordinate/ manage internal support team resources to ensure customer satisfaction Work independently with maintenance vendors to address questions/issues and provide timely solutions; engage with internal/external support team on resolution Assist in structuring deals with Account Managers. Prepare customer pricing and proposals for maintenance renewals using the parameters set by assigned Account Managers Work to develop vendor relationships in order to gain improved communication, increased discounts, and fast turnaround on registration/special pricing requests Provide ‘value-add' services to maintenance customers as requested (SN# swap, site/address change, maintenance schedules, contract summary reports.) Receive, track, and import renewal data into renewal database Error check completed renewals Proactively quote upcoming renewals and provide accurate visibility into current quarters renewal opportunities Qualifications: Bachelor's degree is preferred or equivalent experience 3-5 years of Maintenance Support preferred - in the Technology Industry is preferred Open to various backgrounds Ability to understand/analyze client needs and link them to company offerings Independent self-starter, effective team player with creative problem solving skills to help the organization achieve its earnings objectives History of working in a high volume, fast-paced sales environment required Strong verbal and written communication skills; ability to articulate needs and also understands Cisco's acronyms Ability to instantly build rapport Strong interpersonal skills to effectively interact with all levels of internal and external clients Organizational skills Time management ability Adaptable/Ability to react to situations Ability to work independently on projects with minimal supervision Work effectively and efficiently under pressure Understands general business principles Strong mathematical aptitude and the ability to work with and easily calculate margin percentages using cost+, list-, and flat GPM% models Experience with Salesforce or other CRM preferred Outstanding multitasking skills Desire to learn and understand the business process from beginning to end Strong work ethic with respect for work/life balance and positive work environment Good people skills and strong backbone to stand firm in sales-centric environment Positive can do attitude Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

Full-time Description The Utilization Review (UR) Nurse is responsible for analyzing medical records for medical-legal reviews and producing high-quality, professional executive summaries. These reports must follow client-specific and evidence-based guidelines, incorporating clear rationales for determining medical necessity. The role involves prospective, concurrent, and retrospective review of inpatient and outpatient treatment, certifying medical necessity, and recommending appropriate lengths of stay. Reports must be thorough, accurate, and tailored to the specific requirements of each case and client. Essential Job Functions: • Analyze and interpret clinical documentation for medical-legal reviews • Evaluate patient records to determine medical necessity and appropriateness of care using pre-approved guidelines (e.g., ODG, MTUS, InterQual, MCG) • Draft clear, concise, and professional executive summaries that: o Outline patient demographics and clinical course o Summarize and assess treatment plans and physician orders o Apply relevant evidence-based criteria o Provide clear rationale and recommendations • Ensure all reports are grammatically correct, free of spelling errors, and professionally formatted • Dictate and finalize report content using designated systems • Collaborate with physicians and clinical staff to clarify documentation or resolve discrepancies • Amend reports as new clinical information becomes available • Perform moderate research on a case-by-case basis to support findings • Participate in interdisciplinary teams to support high-quality patient care outcomes • Maintain a consistent caseload of 20 cases per day post-training • Achieve and maintain a Quality Assurance (QA) score of 97% or higher • Demonstrate consistent, reliable attendance and meet established deadlines • Perform additional duties as assigned Requirements Knowledge and Abilities Requirements: • In-depth understanding of anatomy, medical/surgical modalities, and imaging techniques • Strong knowledge of utilization review processes and criteria application • Excellent written communication skills, with a strong focus on grammar, spelling, clarity, and organization • Proven ability to analyze complex clinical information and apply critical thinking • Familiarity with medical necessity guidelines (ODG, MTUS, MCG, InterQual) • Ability to read and interpret clinical reports, technical documentation, and regulations • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Strong attention to detail and ability to meet high standards for accuracy • Effective time management and multitasking skills in a deadline-driven environment • Strong customer service orientation with the ability to communicate professionally with clients and providers • Ability to maintain confidentiality and demonstrate sound judgment • Ability to type a minimum of 45 WPM • Excellent verbal and written communication skills in English Qualifications: • Active, unrestricted Registered Nurse (RN) license required • Minimum of 2-3 years of relevant clinical experience required • Prior experience in workers compensation, utilization review, case management, or medical-legal review required License and Certification: Current RN licensure, without restrictions Driving Essential: No Position Demands: This position requires sitting, bending, and stooping for up to 8 hours per day in an office setting. Ability to lift and move objects weighing up to 10 lbs. Ability to learn technical material. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Must be able to operate a computer and other office productivity machinery such as a calculator, copy machine, printer, etc. The person in this position frequently communicates with guests, team members, and vendors and must be able to exchange accurate information. Equal Employment Opportunity (Our EEO Statement): The Company is a veteran-owned Company and provides Equal Employment Opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender (including gender identity), pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, age, disability, genetic information, status as a covered veteran in accordance with applicable federal, state, and local laws, or any other characteristic or class protected by law and is committed to providing equal employment opportunities. The Company complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discharge, pay, fringe benefits, membership, job training, classification, and other aspects of employment. Team Members who believe they are the victims of discrimination should immediately report the concern to their Supervisor and Human Resources Department. Discrimination and harassment will not be tolerated. We are committed to creating an inclusive environment for all Team Members and applicants. We value the unique skills and experiences that veterans bring to our team and encourage veterans to apply. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of our personnel. All company team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job DescriptionSalary: $17/hour Join our dynamic team at SAW, Inc. as we seek dedicated and compassionate team members to help provide a supportive environment for adults with developmental disabilities. You will play a crucial role in creating a nurturing atmosphere where individuals can develop essential life skills, foster meaningful connections, and achieve personal goals. Responsibilities: Supervise a group of individuals involved in Adult Day Services. Provide direct care and support to individuals. Assist with daily living activities, including personal care, and medication administration. Foster a positive and inclusive environment. Plan engaging activities. Implement individualized care plans and behavior support plans. Collaborate with a team of DSPs, supervisors, and other staff members. Maintain accurate and up-to-date documentation of services provided. Plan and participate in community outings. Qualifications: High School diploma or GED. Ability to work independently and take initiative. Ability to work cooperatively and communicate effectively with others. Must have and maintain a valid drivers license and driving record that meets the underwriting criteria of the agencys insurance company. Must have reliable transportation with the ability to arrive to work on time every day. Must be able to pass a background check and drug screening. Obtain/maintain CPR/First Aid certification. Experience working with the DD population is a plus. Benefits Offered: $1,200 signing bonus Retention bonuses during 90-day introductory period Increase after 90 days Medical Dental Vision Company sponsored Life Insurance Paid Time Off 403-B w/3% match Paid CPR/First Aid, medication administration, and DODD training Schedule: Monday through Friday, 7:15 a.m. - 2:45 p.m.

JOB DESCRIPTION/SUMMARY The Site Superintendent will be assigned to Department of Defense (DoD) construction project(s) located in various regions. This individual will be responsible for directing, managing, supervising and coordinating the work and activities of the various trade groups on the work site to meet requirements as described in the statement of work or contracts. DUTIES AND RESPONSIBILITIES Ensure that the project maintains the required schedule by organizing, planning, monitoring, and inspecting work. Prepare schedules or assist scheduler for pay estimates and 3-week look ahead. Prepare takeoff or assist project engineer with all required materials and ensure that materials and equipment are delivered to the site on time. Assist project engineer in defining subcontract scope of work and verifying that the subcontractor is on the project when required and progress in accordance with the schedule. Oversee that the activities of various workers do not interfere with one another. Inspect the work of each trade and confirm that not only the quality of the work is up to standard, but that the work is being built in accordance with the plans and specifications. Plan and run weekly progress meeting and assist in the performance of Quality Control preparatory meetings and inspection. Assist with project estimates, bid packages, and schedule preparation and budgets. The position roles and responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS A Bachelors Degree from an accredited university in Construction Management, Construction Science, Architecture, or Engineering, with a minimum of three years experience (within the last 10 years) as a Site Superintendent, in construction of the installation of work including petroleum, oil, and lubricants (POL) facilities, tank rehabilitation, tank cleaning and repairs and emergency inspection OR a minimum of eight years construction experience (within the last 10 years) as a Site Superintendent with training in engineering and construction management Completion of the Construction for Quality Management for Contractor course Working knowledge of applicable federal, state, and local laws, regulations, standards, codes, and guidance DoD construction experience and experience as a Site Superintendent of projects in remote and/or austere environments is desirable API 653 certification and/or API 570 desirable KNOWLEDGE & ABILITIES Must have strong interpersonal skills to be able to communicate work requirements with various staff and subcontractors Able to communicate both written and verbally in English Ability to be flexible and adapt to constant change Knowledge of acceptable construction site practices including occupational safety and health regulations Knowledge of applicable codes and regulation WORKING CONDITIONS The position requires working at the construction job site for extended periods of time. The position may require working during weekends and extended hours in order to meet deadlines. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As an AI Sr Consultant, you will work closely with clients to assess their AI readiness, define strategic priorities, and develop actionable roadmaps. This role combines advanced advisory expertise with hands-on facilitation, helping organizations align AI initiatives with business objectives while ensuring governance and ethical standards. You will lead workshops, conduct assessments, and provide guidance on best practices for AI adoption and scaling. Key Responsibilities Client Advisory: Advise clients on AI strategy, readiness, and governance frameworks. Workshops & Facilitation: Design and lead executive workshops to identify AI opportunities and define transformation goals. Roadmap Development: Develop detailed AI adoption roadmaps, including capability building, technology selection, and governance models. Readiness Assessments: Conduct maturity assessments to evaluate organizational preparedness for AI initiatives. Stakeholder Engagement: Collaborate with client leadership teams to ensure alignment between AI strategy and business objectives. Best Practices & Thought Leadership: Share insights on emerging trends, responsible AI principles, and industry benchmarks. Qualifications 6-8 years of experience in consulting, digital transformation, or AI strategy roles. Strong understanding of AI/ML concepts, platforms, and business applications. Experience in facilitating workshops and engaging senior stakeholders. Familiarity with governance frameworks and ethical AI principles. Excellent communication and presentation skills. Background in management consulting or technology advisory. Exposure to MLOps, data platforms, and cloud ecosystems. Advanced degree in business, technology, or related field preferred. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

Job Title: Enterprise Integration Engineer Type of Hire: Contract Duration: 6-9 month contract We are looking for a Software Engineer to fulfill a 6 to 9 month contract position to augment our client's Enterprise Integrations Team. What You'll Do: You'll work on building and maintaining integration workflows between our platform and a variety of SaaS applications. This includes taking work from concept through implementation, including gathering requirements, writing technical specifications, development, testing, and deployment. You'll collaborate closely with internal teams to ensure integrations meet business needs and are built following engineering best practices. Required Qualifications & Skills: Bachelor's degree in Computer Science or a related field, or equivalent work experience Minimum of 3 years of professional experience as a software engineer Experience working with internal stakeholders to solve business problems through integration solutions Proficiency in Go Experience building RESTful APIs with proper service security practices Experience working with observability tools such as Grafana, Prometheus, Sentry, or Kibana Experience with Kubernetes Experience with GitLab or other CI/CD tools Willingness to participate in an on-call rotation with 10+ engineers Nice to Have Skills: Experience working with ERP systems such as Oracle or NetSuite Experience working in an Agile Scrum environment Familiarity with tools like Jira and Confluence Familiarity with integration patterns such as pub/sub, CDM (Common Data Model), and batch processing Experience working with PostgreSQL Experience with Cloudflare Developer's Platform

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. We are looking for a diligent senior accountant to join our finance department. The senior accountant's responsibilities include maintaining financial records and reports, performing and reviewing account reconciliations, verifying financial records and transactions, and preparing the monthly financial reports. You will also be assisting the controller as needed and respond to information requests by management. To be successful as senior accountant, you should be able to accurately maintain a general ledger, ensure compliance with generally accepted accounting principles (GAAP) and produce accurate and timely reporting. An outstanding senior accountant should also have excellent communication, organizational, and analytical skills. Roles & Responsibilities Manage monthly close and reporting and make as efficient as possible Maintaining financial reports, records, and general ledger accounts. Preparing and reviewing journal entries, analyses, and account reconciliations. Performing and reviewing monthly balance sheet reconciliations, verifying accuracy of data, and report, identify, and correct errors. Improve processes and controls Help with external audits Collaborate with the AR, AP and Treasury Assist the Controller with special projects as needed Oversee the Concur Expense Reporting and Reimbursement system Manage a portion of the revenue recognition on a monthly and annual basis Review and update close schedule and team responsibilities as needed for highest level of output Maximize the reporting and potential of the NetSuite Accounting System Assist with oversight of customer billing process to make sure we are getting bills out at the earliest possible time Other tasks as they arise Qualifications Bachelor's degree in accounting or finance required. 3-5 years of accounting experience. Public Accounting Experience is a plus Excellent communication skills, both written and verbal. Exceptional knowledge of finance, accounting and budgeting and Generally Accepted Accounting Principles (GAAP) Strong numeracy and analytical skills. Good problem-solving and time management skills. Ability to multitask, prioritize, and organize efficiently Proficient in Microsoft Excel (basic formulas, pivot tables, lookups, etc) Knowledge of NetSuite is a plus but not required Ability to work autonomously without being micromanaged and trustworthy The ability to work in a fast paced team environment Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits ****************************** for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.

Working hours 7:00 PM to 5:00 AM MST on Mon-Tues-Wed with a Sunday Swap 7:00 PM to 5:00 AM MST on Thurs-Fri-Sat with a Sunday Swap 100% remote, USA - work from home Who you are: The ideal candidate will be comfortable working in a fast-paced, multi-tenant MSP environment, with strong threat detection, incident response, and client-facing communication skills. What you will be doing: Monitor and analyze security events across multiple customer environments using Rapid7 InsightIDR and SIEM/SOAR platforms. Investigate security incidents including phishing, malware, lateral movement, and privilege escalation attempts. Respond to alerts and escalations in real-time, and execute playbooks for containment, eradication, and recovery. Tune detection rules, correlation logic, and dashboards in Rapid7 to reduce false positives and improve visibility. Use InsightVM to correlate vulnerabilities with threat intelligence and risk posture. Document incident reports and ensure clear, professional communication with client stakeholders. Collaborate with NOC, Infrastructure, and Application Support teams to ensure secure operations. Provide recommendations for remediation and threat mitigation. Support compliance reporting and evidence collection for customer audits (e.g., HIPAA, PCI, ISO). Contribute to continuous improvement of SOC processes and runbooks Skills and experience you have: 2-4+ years of experience in cybersecurity, preferably in a SOC or MSP environment. Strong experience with Rapid7 InsightIDR, InsightVM, and understanding of the full Rapid7 ecosystem. Familiarity with SIEM, SOAR, EDR, vulnerability scanners, and firewalls. Deep knowledge of common attack techniques (MITRE ATT&CK, phishing, ransomware, etc.). Strong working knowledge of Windows, Linux, and cloud environments (AWS, Azure). Scripting or automation experience (PowerShell, Python, or bash) is a plus. Excellent analytical thinking, documentation, and incident handling skills. Experience with ticketing systems (e.g., ConnectWise, ServiceNow) and collaboration tools (e.g., Slack, Teams). Client-facing experience (status updates, RCA calls, etc.). Experience with multi-tenant SIEM/SOC environments. Understanding of regulatory compliance frameworks (NIST, SOC 2, ISO 27001, etc.). Interest in growing into a Threat Hunter or Security Engineer role. Certifications (preferred but not required): Rapid7 InsightIDR Certified Specialist Security+, CySA+, GCIA, GCIH, or CEH AWS Certified Security or Azure Security Engineer Pay and Benefits This is a full-time position located in the United States and performed remotely with no travel. Estimated Starting Salary/Wage Range: $31.00 to $36.00 hourly , less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.) In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following: Four weeks of annual accrued PTO Seven paid national holidays Medical, dental, vision options Company-paid life insurance, short and long-term disability Voluntary benefits such as critical illness and accident Voluntary Legal Shield and identity theft protection Discretionary annual 401k match plan Generous employee referral bonus plan Employee Assistance Program Access to over 90,000+ courses in ADP My Learning StandOut employee engagement tools Eligible to apply for a Pluralsight license Eligible to apply for NexusTek Technical Academy or Leadership Academy We're happy to provide our full benefits guide at any point in the process! We're happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. Interview Process - Typical interview process for this role: Application Stage - Thanks for showing interest! Submit your application Complete the Culture Index Survey offered in the application steps (link to survey also provided below) Culture Index is offered in 30 languages - select in your native language! Culture Index Link: **************************************** Screening Stage - Let's get to know each other! Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screening 20 min Recruiter screening to introduce you to NexusTek and get to know what motivates you Interview Stage - We'll dive into your experience more in depth One-hour technical interview with Hiring Manager (virtual) 30 min follow-up interview with a member of the Senior team References - 3 professional references at least one direct supervisor You are welcome to request additional conversations with team members you didn't get to meet during the process NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws NexusTek participates in E-Verify for all US Employees Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team. All communications with NexusTek professionals will only be sent from **************** or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: ****************************************** or ************************************************************************************************************************ Id=19000101_000001&type=MP&lang=en_US