AHMC Healthcare jobs in Riverside, CA - 298 jobs

Directly responsible for planning, organizing, directing & controlling all facets of the Human Resources & Employee Health departments. Actively participates on the Administrative Team. Monitors & advises the Executive Team Members on all issues as it relates to and impacts Human Resources & Employee Health, the Medical Center and the provision of total patient care. Works collaboratively & cooperatively with all colleagues, divisions and with members of the Medical Staff to accomplish the strategic goals and to achieve & enhance the Mission of the Medical Center. Fosters and maintains an atmosphere that encourages professionalism. Promotes efficiency through sound & effective cost measures with a primary focus on providing quality health care. The incumbent ensures compliance with all federal, state, local laws and TJC requirements as it relates to the area of human resources. This position plans, organizes and directs all aspects of human resources. This position requires the full understanding and active participation in fulfilling the Mission of Garfield Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Garfield Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Dimensions This position reports directly to the Chief Executive Officer. The incumbent directs the human resources staff at Garfield Medical Center. The incumbent is responsible for the human resources function for approximately 1,100 union and nonunion employees. Responsibilities Nature and Scope (Essential Functions) The incumbent ensures the effective implementation of facility personnel and labor/employee relations plans and programs. Plans, directs, and administers corporate and facility policies and procedures in areas of employment, salary administration, labor/employee relations, benefits, workers' compensation, and training and development. Plans and recommends new programs and improvement of existing programs. Initiate change or modification to existing policies to ensure compliance with laws, regulations, competitive practices and operational objectives. Administrate union contracts, grievance, arbitration and administrative proceedings and participate in collective bargaining negotiations, This position counsels with all levels of facility management concerning personnel and/or labor/employee relation matters. Directs and determines termination of employee is conducted in a fair and appropriate manner. The incumbent ensures that disciplinary action is administered consistently with federal, state local laws, appropriate collective bargaining agreement and company policies and procedures. Administrate the workers' compensation program to obtain planned results, and meet budget guidelines. The incumbent is responsible for the handling of claims. Claims management dictates working with the industrial clinic, claims adjuster(s), attorney and injured worker to ensure expected results are achieved in the most efficient and cost-effective manner. The incumbent must attend training to ensure knowledge of changing regulations, laws and TJC requirements. This position must attend facility and corporate meetings. Accountability 1. The incumbent is responsible for overseeing the HR Department. 2. The incumbent is responsible for ensuring the effective implementation of personnel and labor/employee relations. 3. This position is responsible for planning, directing, and administrating corporate and facility policies and procedures. 4. The incumbent is responsible for employment issues, salary administration, labor/employee relations, benefits, workers compensation, training and development. 5. Administers collective bargaining agreement(s). 6. Directs the grievance and arbitration process to initiate a favorable outcome in an efficient and cost-effective manner. 7. This position is responsible for participating in contract negotiations. 8. The incumbent is responsible for the supervision of the facility human resources staff. 9. This position counsels all levels of facility management concerning personnel, wage and hour, and or labor/employee relation issues. 10. This position is responsible for managing workers' compensation claims in order to achieve a positive outcome. 11. The incumbent is responsible for implementing programs and training to minimize the frequency and severity of employee injuries. 12. This position is responsible for ensuring the facility complies with all federal, state, local laws and company policies and procedures related to employment and employee relations. 13. The incumbent is responsible for the training and development of employees in order to achieve successful succession planning. 14. The incumbent is responsible for ensuring equal opportunity employment is exercised at all times. 15. The incumbent is responsible for the proper recruiting of qualified personnel in order to meet the needs of the facility. 16. This position is accountable for the implementation of programs and policies that will minimize employee turnover in order to meet expected retention goals. 17. The incumbent must abide by all legal regulations, company policies and procedures. 18. This position is responsible for resolving conflict of interest issues. 19. The incumbent is responsible for demonstrating the highest level of integrity and making ethical decisions. 20. This position is responsible for maintaining human resources TJC requirements. 21. The incumbent oversees the AQMD program. 22. The incumbent oversees the administration of benefit programs, recruitment and leaves of absence at the facility. Qualifications Qualifications 1. Bachelor's degree in business administration, human resources management or related area, or a combination of education and experiences, from which comparable knowledge and abilities can be acquired, is necessary. 2. Eight years of directly related management experience is required. Previous experience in the healthcare industry desired 3. 3 years hospital human resources experience as a generalist. 4. Must have prior union/labor relations experience. 5. Must have knowledge of federal, state and local labor laws. 6. Must be computer literate and knowledgeable with HR/Payroll computerized information systems. 7. The incumbent must have general mathematic skills. 8. Must have general knowledge of budgeting. 9. The incumbent must have TJC experience. 10. The incumbent must have excellent human relation skills. 11. The incumbent must have excellent written and oral communication skills.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILLDO) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. The pay range for this role is $16.93 - $21.63 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

This position is responsible for the coordination, implementation and maintenance of an effective Medical Staff peerreview process and for supporting the Quality, and Risk Management program, consistent with the guidelines set forthby the Medical Staff, the Quality Services Department, and the overall Hospital Performance Improvement goals. The Quality Outcomes Coordinator works collaboratively with the Manager of Clinical Risk and Patient Safety, othermembers of the Quality Services Department, the Medical Staff Services Department, and the Medical Staff leaders toreview and analyze referrals for peer review, and to implement, evaluate and refine a standardized PhysicianPerformance and Peer Review Program that is educational, timely, standardized, defensible, ongoing andinstrumental in assessing and improving the quality of care at AHMC Anaheim Regional Medical Center. He or sheprepares and communicates findings from focused and ongoing reviews to the appropriate Medical Staff DepartmentChairpersons and the Medical Staff Peer Review Committees. The Quality Outcomes Coordinator assist with and ongoing data collection for the measurement, assessment, andimprovement of the clinical core measures benchmarking process. Responsibilities include supporting PerformanceImprovement Committees and Hospital Service Lines through the identification of opportunities to improve patientcare; abstracting and reviewing data for external benchmarking of core measures; assessing data for integrity andvalidity; ensuring ongoing measurement of key processes in assigned functions.This position requires the full understanding and active participation in fulfilling the mission of AHMC- AnaheimRegional Medical Center. It is expected that the employee demonstrates behavior consistent with the core values of AHMC- ARMC and AHMC. The employee shall support AHMC- Anaheim Regional Medical Center's strategic planand goals and direction of the performance improvement plan. The employee will also support all organizationalexpectations including, but not limited to: Customer Service, Patients' Rights, Patient Safety, and Confidentiality of Information, Environment of Care, and AHMC initiatives. Responsibilities This position reports to the Director of Quality Services.B. Consistently applies infection control policies/practices.1. Understands and practices standard precautions for self and others in patient care activities.2. Understands and practices appropriate disease-specific isolation.C. Meets population/age specific competencies per unit specific addendum.D. Attends department specific education/training, inservices, and staff meetings.1. Attends mandatory inservices/educational/training activities.2. Submits all required paperwork on time.3. Verifies, by signature/initials, attendance at staff meetings or reading of staff meeting minutes.E. Department specific performance improvement project.1. Actively assists in unit performance improvement monitoring.2. Knows and understands Model for Improvement for Performance Improvement Program.3. Demonstrates understanding of performance improvement principles in job performance.F. Assists the Medical Staff department leadership in determining criteria for conducting ongoing professionalpractice evaluation (OPPE), triggers indicating the need for focused professional practice evaluation (FPPE),and ongoing clinical monitors. Assists in the review and analysis referrals from unusual occurrence reports for regulatory, patient safety andpeer review concerns.H. Conducts timely, accurate concurrent and retrospective clinical case reviews by abstracting clinical data frommedical records, based on predetermined screening criteria and case referrals from Risk Management andexternal organization inquiries (i.e., regulatory and/or accrediting bodies, insurance companies, etc).I.J. Organizes, maintains and validates peer review data to ensure data completeness, validity and integrity on anongoing basis to support medical staff performance improvement and patient safety organizational activities.K. Participates in medical staff peer review committees as required.L.M. Assist Risk Manager in the review and analysis of incoming Risk Management occurrence reports, especiallythose related to physician practices.N. Ensures proper function of the Risk Management and Medical Staff Peer Review process.1. Ensures comprehensive screening according to peer review criteria is conducted.2. Coordinates the identification and retrieval of cases from unusual occurrence reports and other sources.3. Coordinates and facilitates the review of cases by physicians.4. Creates and produces statistical and other reports summarizing peer review activities.O.P. Participates in the design and development of efficient procedures for accurate clinical data extraction, dataentry, and reporting of clinical indicators and outcomes as determined by internal and external reportingrequirements.Q. Supports Quality Department PI PI Manager in continuous validation and inter-reliability studies asdetermined by director, quality services.1. Research and reporting to include appropriate internal and external benchmarks.R. Maintains and applies knowledge of accreditation and licensing standards pertinent to improvingorganizational performance.1. Provides education to medical staff and hospital departments on quality standards affecting their areas ofresponsibility.2. Participates in accreditation surveys and provides follow-up recommendations for improvement oforganizational performance.S. Maintains monitoring systems to assess compliance with established clinical policies, core measurealgorithms, patient care standards, and rules and regulations affecting quality of patient care.T. Follows policies and systems for monitoring, validating, documenting, and reporting quality improvement data.U. Networks effectively with various individuals and groups to guide their activities toward achievement of AHMC/ARMC, and departmental quality and clinical goals.V. ADDITIONAL JOB RESPONSIBILITIES: As assigned by the Director of Quality Services. Qualifications Clinical degree (LVN, BA, BSN, or BS or Associates Degree) preferred. Current CA RN license preferred. Minimum of 2 years in performance improvement, case management, risk management or decision supportfunctions preferred; may be met by minimum of 3 years in healthcare business office/admitting setting. Experiential focus on monitoring and evaluation of operational processes in order to meet state, federal andother regulatory agency requirements. Ability to perform technical analysis of patient records, abstract pertinent information and prepare and presentclinical information in such a manner as to highlight statistical significance and relevance. Comprehensive knowledge of The Joint Commission standards and Title 22 requirements Ability to perform technical abstraction of patient records by abstracting pertinent information andpreparing/presenting clinical information in such a manner as to highlight discrepancies in data. Ability to address multiple tasks that frequently have short timelines. Ability to work independently. Ability to maintain current and accurate databases and files. Ability to communicate effectively in both the written and verbal format. Basic typing and computer proficiency in Microsoft Office and google workspace d MicroMed applications.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BANFIELD PET HOSPITAL AREA CHIEF OF STAFF VETERINARIAN - CA Effective: 12/18/2024 SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. · Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. · Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs. · Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations. · Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team. · Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes. · Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. · Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps. · Validate needed clinical skills of the veterinary assistants and veterinary technicians within assigned hospital pod. Partner with the practice manager to ensure adequate clinical skill set development plans are in place to address identified gaps. · Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention. · Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care. · Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. · Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience. · Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits. · Other job duties as assigned. THE FIVE PRINCIPLES · Quality - The consumer is our boss, quality is our work, and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership · Plans and Aligns · Drives Vision and Purpose · Develops Talent · Manages Conflict · Financial Acumen · Managers Complexity Functional · Attracts Top Talent · Communicates Effectively · Drives Results · Ensures Accountability · Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. ATTITUDES (WILL DO) · Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment. · The noise level in the work environment is moderately high. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. · Some travel required, to assist other area hospitals as well as for vendor visits and associate education. · Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING · Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. · Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. · 3 years of experience in small animal medicine and surgery practice. BENEFITS & COMPENSATION · Salary range for this role is $142,175 - $244,481. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked. · Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: o Medical, Dental, Vision o Basic Life (company paid) & Supplemental Life o Short- and Long-Term Disability (company paid) o Flexible Spending Accounts o Commuter Benefits* o Legal Plan* o Health Savings Account with company funding o 401(k) with generous company match* o Paid Time Off & Holidays* o Paid Parental Leave o Student Debt Program (for FT DVMs) o Continuing Education allowance for eligible positions* o Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The pay range for this role is $17.60 - $22.49 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BANFIELD PET HOSPITAL CLIENT SERVICE COORDINATOR - CA Effective: 1/1/2025 SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. THE FIVE PRINCIPLES · Quality - The consumer is our boss, quality is our work, and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership · Customer Focus · Peer Relationships · Integrity & Trust · Action Oriented · Listening Functional · Preventative care and OWPs · Communication Skills · Client Service Skills · Priority Setting · Time Management CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILL DO) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all asks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year of related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. COMPENSATION & BENEFITS · Pay Range for this role is $16.50 - $27.79/hour. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. · Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: o Medical, Dental, Vision o Basic Life (company paid) & Supplemental Life o Short- and Long-Term Disability (company paid) o Flexible Spending Accounts o Commuter Benefits* o Legal Plan* o Health Savings Account with company funding o 401(k) with generous company match* o Paid Time Off & Holidays* o Paid Parental Leave o Student Debt Program (for FT DVMs) o Continuing Education allowance for eligible positions* o Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Performs complex maintenance and repair services of the hospital's physical plant; equipment, buildings and properties. Duties may include one or more of the following areas: mechanical, plumbing, electrical, carpentry, paint or HVAC. Operates and maintains stationary gas and oil fired boilers and auxiliaries in supplying hot water and steam for other power generating purposes. This position requires the full understanding and active participation in fulfilling the mission of AHMC-Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- ARMC. The employee shall support AHMC- Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC-ARMC initiatives. Qualifications * Must have minimum of five year's experience in construction, carpentry, plumbing, painting, or HV * Must have demonstrated experience, proficiency, and expertise (or license) in one or more of the above areas. * Working knowledge in various mechanical hand held tools required in the performance of the trade. * Working knowledge of power equipment, drills, saws, pneumatic tools, compressor, airless sprays. * Working knowledge of pumps and pumping system. * Working knowledge of scaffolding and ladders. * Working knowledge of trucks and forklifts. * Ability to read, write, comprehend and communicate effectively * Previous experience within the healthcare industry preferred * Basic computer skills preferred. * Ability to interact effectively with patients, customers and associates in a way that exhibits superior integrated customer service and teamwork * Excellent listening and verbal communication skills * Ability to exercise tact and diplomacy while directing co-workers * Ability to perform and prioritize multiple tasks effectively and efficiently * Excellent organization and problem solving skills * Ability to work within defined time constraints * Ability to take initiative and follow through * Bilingual in Spanish a plus

Monterey Park Hospital, a 101-bed acute care facility located in the San Gabriel Valley of Los Angeles County, is seeking an Ultrasound Tech for our Ultrasound Department. This is a per diem, 8-hour day shift position reporting to the Supervisor of Imaging and Director of Imaging Services. Responsibilities The Ultrasound Tech, relying on their own knowledge and judgment and with minimal supervision by the Radiologist and Radiology Supervisor, performs all ultrasound scans procedures including OB, ABD, small parts and vascular procedures. The ultrasound tech will perform all ultrasound procedures and vascular ultrasound and will demonstrate the ability to produce high quality images, and will assist the radiologists with interventional procedures. The ultrasound tech will monitor all equipment use and perform other assigned duties. The candidate will follow an assigned schedule, which will require weekend rotation as well as be required to rotate on a regular call shift to meet department needs as determined by management. Qualifications Certificate from an accredited curriculum for Medical Ultrasonography or ARDMS certification, or a degree in Diagnostic Medical Sonography, is required. BLS (AHA) required.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner. ESSENTIAL RESPONSIBILITIES AND TASKS · Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. ATTITUDES (WILL DO) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds etc.) · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. PAY RANGE: $17-24 dependent on experience. The pay range for this role is $16.93 - $21.63 Hourly The pay range for this role is $16.93 - $21.63 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

This position administers and directs all programs to maintain buildings, grounds, equipment, construction and safety. Conforms to all regulatory agencies. Develops implements and directs a preventative and corrective maintenance program to ensure efficient and un-interruptive operation of the physical plant and all related operating equipment. This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Represents SGVMC as EOC and Safety Officer and is responsible to lead in the development, implementation, and monitoring of facility/employee safety activities in coordination with senior management. Responsibilities Duties and Responsibilities Plans, directs and coordinates services for department regarding operations, practices, short and long term goals, and budgets. Supervises and coordinates the work of staff in department. Responsible for effective management of operational and staffing matters, problem solving, training, supplies and equipment requisites, performance management, conflict resolution, coaching/disciplinary actions, and hiring/retention of staff. Manages quality and effectiveness of customer service given by staff. Advises the COO/CNO of administrative issues of unit. Ensures compliance with quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements. Utilizes efficient managerial skills and critical thinking in order to optimize expense control. Ensures development of subordinates and succession planning. Recognizes consequences of decisions to budget. Responsible for positive staff morale, staff absenteeism management and low turnover. Ensures qualified new hires and vacancies levels are appropriate. Prioritizes projects and uses time management to maximize efficiencies. Utilizes management process; gather data, identify issue (goal), identify remedy (objectives), implement and monitor to ensure expected results are achieved. Ensure standards are established and communicated to staff to ensure effectiveness of department. Clearly identifies the customer(s) they serve and establishes customer service initiatives to ensure ultimate customer service is provided in order to achieve targeted outcomes. Possess the technical knowledge to appropriately develop spreadsheets, reports, and budgeting. Demonstrates good project management skills to ensure targeted outcomes are achieved. Possess general knowledge of wage and hour regulations, record keeping, OSHA, workers' comp, Department of Labor, EEOC, leave of absence laws, and complies with company policies and procedures. Works collaboratively with Human Resources to effectively handle administrative proceedings. Actively engages in self-improvement and training activities for subordinates to ensure the strategic goals and objectives are met. Demonstrates an understanding of organizational processes and procedures and adheres to the approved process. Ensures subordinates follow approved process and procedures. Other duties as assigned. Qualifications Bachelor's degree in electrical or mechanical engineering or equivalent preferred. Five years hospital maintenance with at least two years general engineering/facilities supervisor experience is required. Three years progressive management experience in field of expertise required Hospital Description Looking for a location to work that is just right? AHMC is expanding to become one of Southern California's premier health care systems. With over 200,000 total patients treated annually in our more than 1,293 bed health network in LA, Riverside and Orange County, AHMC is the perfect place to maximize your career. While we have the flexibility and security of a large health system, we never compromise on patient care. With multi-lingual facilities, private patient rooms in select hospitals and multiple facilities with a first-rate cardiac surgical services department, we strive to provide top of the line service to all our patients. With competitive benefits including 401k matching and benefits for employees and eligible dependents, a family-oriented work environment and a diverse staff, AHMC is the perfect place to build your career.

The Technician, under minimal supervision, is responsible for transporting, decontamination, cleaning processing, storage and distribution, and sterilization of instruments, supplies equipment dispensed by the department following infection control practices. Must be conscientious with regard to procedures and capable of working under pressure and interacting professionally with other departments within the hospital. Responsible for adherence to standards and regulations enforced by The Joint Commission, OSHA, and other government agencies, to prevent cross-contamination and maintain a safe hospital environment. Qualifications Education/Training/Experience Minimum of 6 months experience as Sterile Processing Department Technician preferred. Thorough knowledge of medical terminology, aseptic techniques, and nomenclature of instruments and equipment used by the department. Knowledgeable with cleaning and sterilization procedures and techniques. Conscientious regard for technical procedures and accuracy. Good communication skills, both verbally and in writing. Licenses/Certifications IAHCSMM or CBSPD technician certification required within the first twelve (12) months.

JOB SUMMARY: The Educator is accountable to the Education Department Director. The instructor's responsibility is to plan, provide and/or facilitate professional growth and development of hospital staff through the didactic process, role model and or clinical education process. The educator's responsibility is to support the delivery of safe patient care through the nursing process of assessment, nursing diagnosis, planning, implementation and evaluation based on established clinical nursing practice standards. Serves as a resource nurse, role model, and leader in health care administration. Supports the organizational vision and mission. Utilizes knowledge of the patient's age and cultural diversity into the education process for both staff and patients. Contributes to the provision of quality of care through support of performance improvement processes that lead to positive outcomes in patient care. EDUCATION, EXPERIENCE, TRAINING Must be a graduate of an accredited School of Nursing Currently licensed to practice nursing in California A minimum of four years of acute care experience with teaching experience preferred. Basic Life Support for Health Care Provider (CPR), NIHSS current and maintain, instructor certifications in BLS, ACLS, PALS, &/or NRP preferred. BSN, Master's Degree preferred

This position involves extensive coordination, planning, and evaluating patients and community members with diagnosed heart failure or symptoms of heart failure. The Cardiac Rehab Coordinator will provide rounding on patients hospitalized with diagnoses of CHF or potential for CHF or signs and symptoms thereof. The Cardiac Rehab Coordinator will gather information to ensure that the Core measures for quality for this patient diagnosis are achieved. The Cardiac Rehab Coordinator for Heart Failure will coordinate education for staff caring forpatients with heart failure and provide community education lectures. The Cardiac Rehab Coordinator will communicate effectively with physicians involved in the care of these patients. The Cardiac Rehab Coordinator will chair the Heart Failure multidisciplinary team. As needed plan and provide cardiac and pulmonaryrehabilitative care to the patient while assuring patient safety. Also responsible for conducting an individual needs assessment; planning, implementing and monitoring the patient's exercise prescription and risk-factor reduction plan. This treatment of care is aimed to improve both physical function, general well-being, and prognosis while promoting independent seif-management through education. This position requires the full understanding and active participation in fulfilling the mission of Anaheim Regionai Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of A.RMC. The employee shall support Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations inciuding, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and MemorialCare initiatives. Qualifications EDUCATION/TRAINING/EXPERIENCE RN from accredited nursing program preferred 3 years clinica! health care or health education experience preferred Effective oral and written communication skills Demonstrates ability to provide individual and large group counseling sessions Experience in cardiology nursing Experience with data collection BLS LICENSES/CERTIFICATIONS Current CA RN license preferred

Responsible for the overall administration and direction of the Case Management/Social Services Department, including planning, organizing, controlling, and directing all services and operations in the areas of Utilization Review and Discharge Planning. With primary focus of this role being on patient throughput, length of stay and denials. This position requires providing managerial/administrative supervision to departments which provide services to critically ill through rehabilitating neonatal through geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served. This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Responsibilities · Responsible for 24 hour departmental coverage regarding Case Management and Social Services. · Serves as a resource person & internal consultant to department heads, medical staff & hospital staff, relating to Case Management. · Initiates problem investigations in response to concerns received for investigation & action by appropriate manager. · Responsible for ongoing education to hospital staff on Case Management. · Responsible for positive staff morale, staff absenteeism management and low turnover. Ensures qualified new hires and vacancies levels are appropriate. · Reviews all Quality Assurance referrals from Case Managers and refers cases for peer review. · Accountable for the selection, performance & retention of qualified staff to carry out quality care systems in accordance with defined needs & organization objectives. · Responsible for the budget development & implementation of the Case Management department. · Responsible for close interaction with Administration & physicians to manage costs & quality of care. · Coordinates the design, development & evolution of systems to monitor & evaluate the achievement of optimal clinical outcomes. · Contributes to Nursing Services & institutional operations through active participation on committees & programs. · Guides practice groups in the team development of critical paths to yield patient specific & aggregate data related to patient outcome, · Coordinates creative interventions directed at reducing acute Medicare and MediCal length of stay to established targets. · Facilitates reduction in MediCare Delay of Service and End of Stay denials. · Facilitates reduction in out-of-network days by capitated patients. · Assures Medicare Milliman Clinical Guideline (MCG) are used to document and communicate Intensity of Service and Severity of Illness. · Coordinates and communicates Avoidable Patient Day trending/ profiling. · Participates in hospital/medical group Joint Operating Committee meetings. · Performs ths duties and responsibilities of Denials Case Mgr RN · All other duties as assigned. Qualifications Bachelors of Science in Nursing required Masters degree in nursing preferred Graduate of a RN School of Nursing CA License required Broad knowledge of medical and allied health sciences Extensive knowledge of Joint Commission, state and federal regulatory requirements Results oriented with proven case management experience Excellent written and verbal communication skills. Current CA RN License Current AHA BCLS Certification Case Management Certification (to be completed within 6 mos upon hire)

A California registered technician who under the direct supervision of a registered pharmacist maintains drug inventories, patient medication profiles, prepares medications, issues medications in the appropriate manner to patient care areas, restocks medications, and assists the pharmacists in all other areas of drug distribution as needed and allowed by State Law. Assists the pharmacist in providing pharmaceutical care to patients. Complies with applicable laws and regulations. This position requires the full understanding and active participation in fulfilling the mission of AHMC- Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- ARMC. The employee shall support AHMC- Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC-ARMC initiatives. Responsibilities Essential Job Functions Consistently applies infection control policies/practices. Understands and practices standard precautions for self and others in patient care activities. Understands and practices appropriate disease-specific isolation. Appropriately handles and disposes of sharps (i.e., needles, etc.) as required. Ensures sterility of supplies and equipment. Meets population/age specific competencies per unit specific addendum. Attends department specific education/training, inservices, and staff meetings. Attends mandatory inservices/educational/training activities. Submits all required paperwork on time. Verifies, by signature/initials, attendance at staff meetings or reading of staff meeting minutes. Department specific performance improvement project. Actively assists in unit performance improvement monitoring. Knows and understands PDSA model for unit's Performance Improvement Program. Demonstrates understanding of performance improvement principles in job performance. Provides pharmaceutical care in accordance with law and regulation Complies with medication use policies and procedures and assists in dispensing all medications per legal order. Demonstrates the ability to utilize and troubleshoot pharmacy computer system and automated dispensing cabinets appropriately. Participates in quality assurance program by reporting all compounding and dispensing errors. Participates in successful completion of biannual Board of Pharmacy survey and The Joint Commission/CMS/DHS accreditation. Performs quality control activities including but not limited to review of stock for expired medications, appropriate documentation on pre-packaging and temperature logs, and documentation of workload as directed by management. Participates in cost containment strategies for the department. Performs daily IV rounds in a timely manner and complies with opportunities to minimize waste. Demonstrates the ability to follow billing procedures for automated dispensing cabinet rejections, non-formulary drugs, and floorstock per policy. Actively participates in action plans to maintain pharmaceutical inventory at appropriate levels and in limiting the use of non-formulary drugs as determined by management. Prepares medications and sterile products in accordance with department standards. Incorporates best practice standards and safe medication practices into daily practice. Complies with ASHP guidelines on aseptic technique and department compounding policies and procedures. Demonstrates the ability to perform unit dose, IV syringe, and specialty tray pre-packaging per policy & procedure. Demonstrates the ability to perform cassette fill and exchange per policy and procedure. Demonstrates the ability to prepare neonatal IV and PO doses accurately and per policy and procedure. Educates and trains students and new staff. Assists in precepting pharmacy students, pharmacy technician students, and interns within the department. Actively participates in training new staff and provides feedback to management. Demonstrates continual development of pharmacy technician expertise and current knowledge of health care trends related to pharmacy practice. Demonstrates initiative and time management skills while performing duties. Serves as a patient advocate as circumstances require. Demonstrates flexibility in performing duties and in adjusting schedule to workload fluctuations. Collaborates with appropriate individuals to promote department and organizational efficiency, quality of care and prompt problem resolution. Participates in implementing action plans to maintain and/or improve nursing satisfaction with pharmacy services. Qualifications Education/Training/Experience High school diploma or equivalent preferred Has completed a course of training for pharmacy technicians as specified by the California Board of Pharmacy Minimum one (1) year acute care experience in hospital pharmacy preferred Knowledge of basic computer systems and keyboard use IV compounding and sterile technique experience is required LICENSES/CERTIFICATIONS Current certification as a registered technician by the California State Board of Pharmacy.

The Director of Surgery Services is responsible for the effective management and quality of patient care of specific and assigned departments. Ensures 24-hour provision of nursing services in accordance with all regulatory requirements. Pro-actively identified problems, recommends, and implements solutions and follows up to ensure continued resolution. Role models, mentors and coaches all staff. Participates in planning and decision-making and appropriately represents the hospital and nursing service. Integrates department's services with other departments to assure coordination with hospital operations. Ensures patient care needs are assessed, planned, implemented, evaluated and documented. Assess qualifications and competency of staff and contracted staff. Assists staff in identifying their own learning and developmental needs. Conducts performance reviews. Hires new staff and provides an orientation of sufficient scope and duration to inform the individual about his/her responsibilities and how to fulfill them. Maximizes efficiency in all departmental operations. Develops and implements policies and procedures that guide and support the provision of services. Reviews and revises policies and procedures annually. Communicates well with Chief Nursing Officer, reporting problems/issues and recommends solutions. Requests assistance as appropriate. Responsibilities Leadership Responsible for the effective management and quality of patient care of specific, assigned department(s). Ensures 24-hour provision of nursing services, in accordance with all regulatory requirements. Pro-actively identifies problems, recommends and implements solutions and follows up to ensure continued resolution. Facilitates innovation and motivates staff to effectively implement the organization's Mission, Vision and Goals. Role models, mentors and coaches all staff. Develops Charge Nurses. Maintains open and responsive communication. Supports staff through regular meetings where open dialogue and exchange of ideas is encouraged and concerns of staff are heard and responded to. Participates in planning and decision-making and appropriately represents the hospital and nursing service. Integrates department's services with other departments to assure coordinated hospital operations. Communicates the organization's and departmental plans throughout the department. Directing Services Organizes, directs and staffs department in a manner that is commensurate with the scope of services offered. Ensures individual needs of each patient are met. Assists staff in direct patient care, as needed, to assure high quality, cost-effective care. Works with medical staff and nursing staff to assure admissions and discharges in a timely manner. Ensures patient care needs are assessed, planned, implemented, evaluated and documented. Assures documentation meets all regulatory requirements. Assesses qualifications and competency of staff and contracted staff. Assists staff in identifying their own learning and developmental needs. Implements progressive discipline and corrective action when necessary. Conducts performance reviews and completes on or before due date. Hires new staff and provides an orientation of the sufficient scope and duration to inform the individual about his/her responsibilities and how to fulfill them. Fiscal Responsibility Analyzes and recommends staffing needs of the department based on patient volume and acuity of patients, documented by patient classification. Participates in development of departmental operating and capital budget. Consistently remains within established budget SWB/PAPD. Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Customer Service Consistently strives to understand, anticipate and exceed the needs, expectations and satisfaction levels of patients, physicians and other customers. Develops systems to assess and monitor customer service in department. Unit, hospital and PSMS survey scores consistently meet or exceed hospital benchmark. Develops, implements and revises customer service action plan to respond to customer service issues. Performance Improvement Develops, implements and maintains departmental P.I. Plan, including quality control activities. Recommends priorities and thresholds to Quality Council. Manages processes to assess, measure, evaluate and implement improvement. Complies and submits required reports to Quality Improvement Director by specified deadline. Develops and implements policies and procedures that guide and support the provision of services. Reviews and revises policies and procedures annually. Professional Conduct Conducts all interactions in a professional manner. Has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management. Follows established hospital & dept. policies. Demonstrates the philosophy of team concept. Participates in group project and staff meetings with suggestions that enhance the work environment and increase productivity. Communicates well with Chief Nursing Officer, reporting problems/issues and recommends solutions. Requests assistance as appropriate. Maintains confidentiality as related to job responsibilities. Exhibits willingness to resolve problems as they arise. Consistently projects positive professional image through appearance and behavior. Completes assigned work on time. Professional Growth and Development Sets goals for self; meets with CNO to evaluate progress. Evaluates own leadership style/skills in terms of results achieved. Completes annual updates within established time frames. Completes general and departmental orientation within established time frames. Attends 90% of required meetings. Maintains licensure/certifications as appropriate. Qualifications Minimum Education: Graduate from an accredited school of nursing; Bachelor's Degree in Nursing or related field required; Master's Degree in Nursing or related field. Minimum Experience: 5 years as RN; 2 years in supervisory role in appropriate clinical area. Required Certification/Registration: Current California RN License; BCLS; Certification in clinical area preferred.

Assists Clinical Laboratory Scientists in the processing of specimens for testing. Assists pathologist and pathology staff. Primary duties are computer entry, specimen processing, clerical, answering phones and phlebotomy support. Must maintain working knowledge of departmental standard operating procedures. This position requires the full understanding and active participation in fulfilling the mission of AHMC Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- ARMC. The employee shall support AHMC Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC-ARMC initiatives. Qualifications Education/Training/Experience Phlebotomy training course & certification Preferred one year experience in acute patient care and phlebotomy LICENSES/CERTIFICATIONS California certification: Certified Phlebotomy Technician (CPT) I or Certified Phlebotomy Technician II. Current BCLS

located in Alhambra Corporate Office 1000 S. Fremont Ave Bldg. A-9Alhambra, California 91803 Responsibilities Financial Information/Analytical Review - Insure that Financial statements, general ledgers, journal entries, supporting workpapers and management are managed in a correct and timely manner. * Monthly financial statements are prepared in accordance with the Monthly Financial Statement Closing Schedule. * Financial Statements are prepared in accordance with Generally Accepted Accounting Principles. * Controller is kept informed of significant financial reporting issues. * Play an integral role in the recordation of significant exposure areas (i.e. Worker's Comp., Group Health, Payroll Liab., etc.). Review analysis and keep supervisors informed regarding monthly bookings. * Review detailed balance sheet analysis and operations analysis prepared by Accountants. Provide review comments as appropriate. Technical - Maintains an adequate level of technical competence. * Individual is well versed in general accounting principles and applies them consistently. * Individual retains an ongoing working knowledge of major changes in the health care environment. * Individual pursues and active level of participation in continuing professional education programs. * Individual has a good working knowledge of PC applications and uses the computer when appropriate. Communication (Verbal and Nonverbal) - Displays good written and oral communication skills. * Ideas are clearly concisely presented in a professional manner. * Communication styles are adjusted to changing environments. Individual demonstrates ability to sell ideas. Demonstrates a supportive professional attitude toward department goals and objectives. * Follow-up with staff to insure that projects are completed timely. Supervisory - Supervises and motivates staff by developing their skills, directing their efforts, and evaluating their performance. * Individual takes responsibility for staff reporting to him/her. * Staff Personal Development Plans and evaluations are reviewed on time. * Individual reviews the work of those reporting to him/her. * Individual regularly communicates staff performance to supervisor. Team work - Works well with other members of the financial team. * Individual actively supports other team members by offering assistance when possible. * Individual participates in team activities and projects. Planning * Works with the Controller to direct the operational plans, resource allocation, and policies of the department consistent with the organization's mission and departmental function. * Collaborates with others, as appropriate, when planning services in response to an identified community need. * Communicates the organization's and departmental plans throughout the department. * Participates in meetings, forums, or other activities that focus on strategic planning, revenue and capital, expense, and personnel budgets, as appropriate. * Participates in the organization's decision-making structures and processes. * Selects contract services. Directing Services * Assists the Controller with the organizing, in a manner that is commensurate with the scope of services offered. Gives input to Controller in decisions on all personnel functions; institutes corrective action when necessary. * Facilitates innovation and motivates staff to implement effectively the department's strategy, operational program and other plans. * Assess qualifications and competency of staff and contracted staff. Performance Reviews are completed and submitted on or before due date. * Provides individuals new to the department with an orientation of sufficient scope and duration to inform the individual about his/her responsibilities and how to fulfill them. Implementing and Coordinating Services * Specific to department. Performs staff duties during periods of high work load periods. Completes annual goals and objectives as set. Fiscal Responsibility * Collaborates with appropriate staff in the development of departmental budget. Consistently remains within established budget. Capital expenditures not to exceed budget. Operating costs not to exceed 2.5% of budget. Wages/Salaries not to exceed 2.5% of budget. Budget completed on time. Improving Services (Quality Improvement) * Establishes expectations and plans, sets priorities and manages processes to measure, systematically assess, and implement improvements and maintain achievements within the department. Complies and submits required monthly summary report to Quality Improvement Director by specified deadline. Professional Conduct * Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management. * Follows established hospital and department policies. * No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation. Demonstrates the philosophy of team concept. * Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity. Communicates well with supervisor reporting problems with equipment, supplies, or procedures. Requests assistance as appropriate. * Maintains confidentiality as related to job responsibilities. * Exhibits willingness to resolve problems as they arise. * Consistently projects positive professional image through appearance and behavior. * Attends 75% of staff meetings or reads and initials minutes. * Completes assigned work within shift. Guest/Interdepartmental Relations * As observed by representatives of management, all interactions are conducted in a professional manner. * Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations. * Consistently exhibits appropriate phone protocol (e.g., answers phones promptly, is courteous and helpful). * Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints). * Consistently displays cheerful and positive attitude. Professional Growth and Development * Completes annual safety updates within established time frames. * Completes general and departmental orientation within established time frames. * Attends 80% of in-service programs. * Maintains certification as appropriate. Performance Improvement * Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other "customers". Errors and inefficiencies are brought to management's attention with suggestions for improvement. Offers innovative solutions to departmental problems when necessary. Identifies methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Measures progress against quality goals. Qualifications Position located in Alhambra Corporate Office 1000 S. Fremont Ave Bldg. A-9Alhambra, California 91803

The Emergency Room Technician, as a member of a multidisciplinary health team, assists in emergency patientcare under the supervision of a Registered Nurse, and focuses on patient comfort, hygiene and safety.This position requires the full understanding and active participation in fulfilling the mission of AHMC-AnaheimRegional Medical Center and AHMC. It is expected that the employee demonstrate behavior consistent with thecore values of AHMC-ARMC and AHMC. The employee shall support AHMC-ARMC's strategic plan and goalsand direction of the performance improvement plan. The employee will also be expected to support allorganizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC initiatives. Responsibilities ESSENTIAL JOB FUNCTIONSA. Under the general supervision of RN, Physician or other care providers,1. Emergency room technician - I performs assigned procedures according to established guidelines withinthe scope of their training including, but not limited to: performing electrocardiogram (EKG); accurate vital signmeasurement and documentation; application of monitor leads, blood pressure cuff and pulse oximeter;laboratory specimen collection and delivery; POC testing; setting up and assisting with minor medicalprocedures and application of orthopedic splints; patient transport and mobilization using safe patienthandling techniques.2. Emergency room technician - II in addition to the duties above, performs glucose testing and phlebotomyafter advanced training and certification. B. Communicates perceived changes in patient condition to RN, Physician or other care providers.C. Performs unit secretary duties as needed.D. Demonstrates the ability to safely and competently provide care in emergency situationsE. Demonstrates competence in performing duties/responsibilities relating to patient care.F. Meets population/age specific competencies per unit specific addendumG. Consistently applies infection control policies/practices.1. Understands and practices standard precautions for self and others in patient care activities.2. Understands and practices appropriate disease-specific isolation.3. Appropriately handles and disposes of sharps (i.e., needles, etc.) as required.4. Ensures sterility of supplies and equipment.H. Demonstrates the ability to safely and competently use equipment and supplies for patient care.I. Monitors supply stock level and restocks supplies as needed. Immediately reports any supply needs tosupervisor.J. Demonstrates the ability to competently complete clerical activities for the unit.K. Attends department specific education/training, inservices, and staff meetings.1. Attends mandatory inservices/educational/training activities.2. Verifies, by signature/initials, attendance at staff meetings or reading of staff meeting minutes.3. Submits all required CEUs and paperwork by deadline.L. Department specific performance improvement project.1. Actively assists in unit performance improvement monitoring.2. Knows and understands PDSA model for unit's Performance Improvement Program.3. Demonstrates understanding of performance improvement principles in job performance.M. Provides for psycho-social, spiritual, and cultural needs of the healthcare team.N. Other duties as assigned. Qualifications EDUCATION/TRAINING/EXPERIENCEOne year of acute care experience in an emergency services or related area.Bilingual (English/Spanish or English/Korean) preferred (as applicable) Phlebotomy training course & certification Emergency Medical Technician (EMT) training course & certification preferred LICENSES/CERTIFICATIONSCurrent Healthcare Provider BLSCurrent EMT certificate preferred California certification: Certified Phlebotomy Technician (CPT) I or Certified Phlebotomy Technician IIACLS preferred PALS preferred Management of Assaultive Behavior (completion within the initial 3 month period of employment) Hospital Description ORGANIZATIONAL EXPECTATIONSA. Meets AHMC customer service expectations1. Promotes a service culture that exemplifies the Customer Service Standards set forth by ARMC2. Keeps patient well-being as a top priority i. Identifies and addresses patient needs and concerns promptlyii. Communicates with patients and their families in a caring, respectful, and polite manner1. Ensures that patients and their families understand and are satisfied with anyconversations with staff2. Keeps conversations concise and proactive. B. Demonstrates Core Values and supports Mission, Vision and Values and Code of Conduct.1. Can articulate and demonstrate support for organizational goals, the Mission and Vision of the Institution, andthe core values.2. Assures patient/family rights are respected and fulfills the Medical Center's Patient Safety Philosophy.3. Maintains confidentiality of patient information and Medical Center business matters.4. Complies with all established policies and procedures.5. Promotes a positive teamwork environment.C. Performance Improvement1. Participates in performance improvement activities.2. Understands and advocates AHMC initiatives. JOB DESCRIPTION &COMPETENCY ASSESSMENT TOOL D. Safeguards self/others and physical plant and equipment.1. Demonstrates and understands personal and department role in the security, health, life, and safety plans.2. Demonstrates and understands their role in the hazardous materials plan and can access information on SDS(safety data sheets) database.3. Demonstrates and understands their role in the hospital emergency and disaster plan.4. Follows procedures for reporting faulty equipment or service problems.