AHMC Healthcare jobs in Riverside, CA - 360 jobs

Directly responsible for planning, organizing, directing & controlling all facets of the Human Resources & Employee Health departments. Actively participates on the Administrative Team. Monitors & advises the Executive Team Members on all issues as it relates to and impacts Human Resources & Employee Health, the Medical Center and the provision of total patient care. Works collaboratively & cooperatively with all colleagues, divisions and with members of the Medical Staff to accomplish the strategic goals and to achieve & enhance the Mission of the Medical Center. Fosters and maintains an atmosphere that encourages professionalism. Promotes efficiency through sound & effective cost measures with a primary focus on providing quality health care. The incumbent ensures compliance with all federal, state, local laws and TJC requirements as it relates to the area of human resources. This position plans, organizes and directs all aspects of human resources. This position requires the full understanding and active participation in fulfilling the Mission of Garfield Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Garfield Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Dimensions This position reports directly to the Chief Executive Officer. The incumbent directs the human resources staff at Garfield Medical Center. The incumbent is responsible for the human resources function for approximately 1,100 union and nonunion employees. Responsibilities Nature and Scope (Essential Functions) The incumbent ensures the effective implementation of facility personnel and labor/employee relations plans and programs. Plans, directs, and administers corporate and facility policies and procedures in areas of employment, salary administration, labor/employee relations, benefits, workers' compensation, and training and development. Plans and recommends new programs and improvement of existing programs. Initiate change or modification to existing policies to ensure compliance with laws, regulations, competitive practices and operational objectives. Administrate union contracts, grievance, arbitration and administrative proceedings and participate in collective bargaining negotiations, This position counsels with all levels of facility management concerning personnel and/or labor/employee relation matters. Directs and determines termination of employee is conducted in a fair and appropriate manner. The incumbent ensures that disciplinary action is administered consistently with federal, state local laws, appropriate collective bargaining agreement and company policies and procedures. Administrate the workers' compensation program to obtain planned results, and meet budget guidelines. The incumbent is responsible for the handling of claims. Claims management dictates working with the industrial clinic, claims adjuster(s), attorney and injured worker to ensure expected results are achieved in the most efficient and cost-effective manner. The incumbent must attend training to ensure knowledge of changing regulations, laws and TJC requirements. This position must attend facility and corporate meetings. Accountability 1. The incumbent is responsible for overseeing the HR Department. 2. The incumbent is responsible for ensuring the effective implementation of personnel and labor/employee relations. 3. This position is responsible for planning, directing, and administrating corporate and facility policies and procedures. 4. The incumbent is responsible for employment issues, salary administration, labor/employee relations, benefits, workers compensation, training and development. 5. Administers collective bargaining agreement(s). 6. Directs the grievance and arbitration process to initiate a favorable outcome in an efficient and cost-effective manner. 7. This position is responsible for participating in contract negotiations. 8. The incumbent is responsible for the supervision of the facility human resources staff. 9. This position counsels all levels of facility management concerning personnel, wage and hour, and or labor/employee relation issues. 10. This position is responsible for managing workers' compensation claims in order to achieve a positive outcome. 11. The incumbent is responsible for implementing programs and training to minimize the frequency and severity of employee injuries. 12. This position is responsible for ensuring the facility complies with all federal, state, local laws and company policies and procedures related to employment and employee relations. 13. The incumbent is responsible for the training and development of employees in order to achieve successful succession planning. 14. The incumbent is responsible for ensuring equal opportunity employment is exercised at all times. 15. The incumbent is responsible for the proper recruiting of qualified personnel in order to meet the needs of the facility. 16. This position is accountable for the implementation of programs and policies that will minimize employee turnover in order to meet expected retention goals. 17. The incumbent must abide by all legal regulations, company policies and procedures. 18. This position is responsible for resolving conflict of interest issues. 19. The incumbent is responsible for demonstrating the highest level of integrity and making ethical decisions. 20. This position is responsible for maintaining human resources TJC requirements. 21. The incumbent oversees the AQMD program. 22. The incumbent oversees the administration of benefit programs, recruitment and leaves of absence at the facility. Qualifications Qualifications 1. Bachelor's degree in business administration, human resources management or related area, or a combination of education and experiences, from which comparable knowledge and abilities can be acquired, is necessary. 2. Eight years of directly related management experience is required. Previous experience in the healthcare industry desired 3. 3 years hospital human resources experience as a generalist. 4. Must have prior union/labor relations experience. 5. Must have knowledge of federal, state and local labor laws. 6. Must be computer literate and knowledgeable with HR/Payroll computerized information systems. 7. The incumbent must have general mathematic skills. 8. Must have general knowledge of budgeting. 9. The incumbent must have TJC experience. 10. The incumbent must have excellent human relation skills. 11. The incumbent must have excellent written and oral communication skills.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILLDO) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. The pay range for this role is $16.93 - $21.63 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Pet Care Assistant Summary of Job Purpose and Function The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Description - External Essential Responsibilities and Tasks · Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations. · Maintain the flow of the Cycle of Service in accordance to position. Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis. · Hold or restrain pets during examination, treatment, or inoculation. · Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations. · Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician). · Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician. · Clean the surgical suite and instruments. · Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols · Other job duties as assigned. Hiring Qualifications Capabilities and Experience (can do) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. Attitudes (will do) · Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. · Independence - Able and willing to perform tasks and duties without supervision as appropriate. · Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. Special Working Conditions · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Experience, Education and/or Training · High School Diploma preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year related experience required with customer service preferred. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. The pay range for this role is $15.00 - $18.31 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

JOB SUMMARY: The Clinical Documentation Specialist (CDS) is responsible conducting clinically based clinical Concurrent and retrospective reviews of inpatient medical records. This review is to evaluate that the clinical documentation is reflective of quality of care outcomes and reimbursement compliance for acute care services provided. The CDS will work closely with the medical staff to facilitate appropriate clinical documentation of patient care. Other responsibilities include Conducting documentation for inpatient admission criteria, initial and extended-stay concurrent reviews on all selected admissions and documenting findings. EDUCATION, EXPERIENCE, TRAINING Medical Graduate, PA or RN with current valid license and relevant education.. CCS Certification required. Minimum of 3+ years clinical experience in an acute care setting. Prior Case Management experience is desirable. Knowledge of care delivery documentation systems and related medical record documents. Knowledge of age-specific needs and the elements of disease processes and related procedures.. Strong broad-based clinical knowledge and understanding of pathology/physiology of disease processes. Excellent written and verbal communication skills. Excellent critical thinking skills. Excellent interpersonal skills to build effective partnering relationships with physicians, nurse staff, and hospital management staff. Working knowledge of inpatient admission criteria. Ability to work independently in a time-oriented environment. Computer literacy and familiarity with the operation of basic office equipment. Assertive personality traits to facilitate ongoing physician communication. Working knowledge of Medicare reimbursement system and coding structures preferred. Current BCLS (AHA) certificate upon hire and maintain current; preferred. ACLS preferred.

Performs complex maintenance and repair services of the hospital's physical plant; equipment, buildings and properties. Duties may include one or more of the following areas: mechanical, plumbing, electrical, carpentry, paint or HVAC. Operates and maintains stationary gas and oil fired boilers and auxiliaries in supplying hot water and steam for other power generating purposes. This position requires the full understanding and active participation in fulfilling the mission of AHMC-Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- ARMC. The employee shall support AHMC- Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC-ARMC initiatives. Qualifications Must have minimum of five year's experience in construction, carpentry, plumbing, painting, or HV Must have demonstrated experience, proficiency, and expertise (or license) in one or more of the above areas. Working knowledge in various mechanical hand held tools required in the performance of the trade. Working knowledge of power equipment, drills, saws, pneumatic tools, compressor, airless sprays. Working knowledge of pumps and pumping system. Working knowledge of scaffolding and ladders. Working knowledge of trucks and forklifts. Ability to read, write, comprehend and communicate effectively Previous experience within the healthcare industry preferred Basic computer skills preferred. Ability to interact effectively with patients, customers and associates in a way that exhibits superior integrated customer service and teamwork Excellent listening and verbal communication skills Ability to exercise tact and diplomacy while directing co-workers Ability to perform and prioritize multiple tasks effectively and efficiently Excellent organization and problem solving skills Ability to work within defined time constraints Ability to take initiative and follow through Bilingual in Spanish a plus

JOB SUMMARY: The Nurse Director ensures the delivery of safe, high-quality patient care for the Emergency Room Department. The Director is responsible 24 hours a day, with full accountability for the staffing and management of patient care, for providing professional nursing services in specified patient care areas, and the acquisition, development and utilization of resources including human, material and fiscal needed to meet those responsibilities. Coordinate scheduling of hospital nursing staff according to patient census and acuity. Handle the clerical and administrative management of the unit. Act as a creative leader combining nursing expertise, critical thinking and effective leadership and management skills to ensure that quality care is provided through satisfied and inspired professionals. Collaborate with Nurse Directors, hospital staff and physicians to achieve goals. Maintain accountability to County, State and Federal agencies as well as The Joint Commission for compliance with applicable laws, regulations and standards and for providing quality patient outcomes. EDUCATION, EXPERIENCE, TRAINING Current CA RN License. BS degree in Nursing or other healthcare-related field, or equivalent combination of education and experience. Certification in specialty area preferred. MS degree in Healthcare -related field preferred.

Properly performs venipuncture on inpatients and outpatients. Properly disposes of all contaminated needles immediately upon completion of phlebotomy procedures. Completes all timed draws, STAT, and ASAP orders before ending the shift. Strictly follows Hospital and Lab policies/procedures regarding patient care with special attention to isolation procedures. Assists in orientation of new personnel as requested. Responsibilities Properly performs venipuncture on inpatients and outpatients. Properly disposes of all contaminated needles immediately upon completion of phlebotomy procedures. Completes all timed draws, STAT, and ASAP orders before ending the shift. Strictly follows Hospital and Lab policies/procedures regarding patient care with special attention to isolation procedures. Assists in orientation of new personnel as requested. Qualifications Must have a current California Certified Phlebotomy Technician (CPT) certificate. Must meet the qualifications of unlicensed personnel to perform venipuncture, skin puncture, and arterial puncture. One year of experience in an Acute Care hospital preferred.

Assists with planning, organizing, directing, and controlling the activities of the food and nutrition department according to established policies. Perform clinical duties on assigned units. Review and interpret nutrition orders to ensure accuracy. Monitor food intolerance, allergies and preferences, relate information to diet aide. Perform nutrition education and Medical Nutrition Therapy (MNT). Maintain accurate records of each patient contact and the result of that contact. Make recommendations and update outcomes of parenteral/enteral nutrition interventions. Maintain all documentations by using designated electronic medical records. Demonstrate tact and diplomacy when working with challenging patients. EDUCATION, EXPERIENCE, TRAINING B.S. degree, Registered Dietitian (Commission on Dietetic Registration). Minimum of one (1) year clinical experience as Registered Dietitian in acute care setting. Bilingual in English/Chinese preferred but not required. Flexible with schedule when needed, able to work weekends and holidays. BCLS Card must be obtain within 30 days hire..

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BANFIELD PET HOSPITAL CLIENT SERVICE COORDINATOR - CA Effective: 1/1/2025 SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and exemplify the Five Principles of Mars, Inc. within self and team. · Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. · Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. · Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. · Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. · Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. · Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. · Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. · Conduct administrative functions as necessary. · Other job duties as assigned. THE FIVE PRINCIPLES · Quality - The consumer is our boss, quality is our work, and value for money is our goal. · Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. · Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. · Efficiency - We use resources to the full, waste nothing and do only what we can do best. · Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership · Customer Focus · Peer Relationships · Integrity & Trust · Action Oriented · Listening Functional · Preventative care and OWPs · Communication Skills · Client Service Skills · Priority Setting · Time Management CAPABILITIES AND EXPERIENCE (CAN DO) · Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. · Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. · Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. · Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. · Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. · Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. · Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. · Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. ATTITUDES (WILL DO) · Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. · Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. · Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. · Flexibility - Is open to changing situations and opportunities and is willing to perform all asks assigned. · Independence - Able and willing to perform tasks and duties without supervision. · Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS · Ability to work at a computer for long periods of time. · Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) · Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. · Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. · The noise level in the work environment is moderately high. · Requires sufficient ambulatory skills in order to perform duties while at hospital. · Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. · Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. · Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. EXPERIENCE, EDUCATION AND/OR TRAINING · High School Diploma or equivalent preferred. · Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. · One year of related experience required with customer service preferred. · Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. COMPENSATION & BENEFITS · Pay Range for this role is $16.50 - $27.79/hour. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. · Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes: o Medical, Dental, Vision o Basic Life (company paid) & Supplemental Life o Short- and Long-Term Disability (company paid) o Flexible Spending Accounts o Commuter Benefits* o Legal Plan* o Health Savings Account with company funding o 401(k) with generous company match* o Paid Time Off & Holidays* o Paid Parental Leave o Student Debt Program (for FT DVMs) o Continuing Education allowance for eligible positions* o Free Optimum Wellness Plans for your pets' preventive and general care* *Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

This position administers and directs all programs to maintain buildings, grounds, equipment, construction and safety. Conforms to all regulatory agencies. Develops implements and directs a preventative and corrective maintenance program to ensure efficient and un-interruptive operation of the physical plant and all related operating equipment. This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Represents SGVMC as EOC and Safety Officer and is responsible to lead in the development, implementation, and monitoring of facility/employee safety activities in coordination with senior management. Responsibilities Duties and Responsibilities Plans, directs and coordinates services for department regarding operations, practices, short and long term goals, and budgets. Supervises and coordinates the work of staff in department. Responsible for effective management of operational and staffing matters, problem solving, training, supplies and equipment requisites, performance management, conflict resolution, coaching/disciplinary actions, and hiring/retention of staff. Manages quality and effectiveness of customer service given by staff. Advises the COO/CNO of administrative issues of unit. Ensures compliance with quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements. Utilizes efficient managerial skills and critical thinking in order to optimize expense control. Ensures development of subordinates and succession planning. Recognizes consequences of decisions to budget. Responsible for positive staff morale, staff absenteeism management and low turnover. Ensures qualified new hires and vacancies levels are appropriate. Prioritizes projects and uses time management to maximize efficiencies. Utilizes management process; gather data, identify issue (goal), identify remedy (objectives), implement and monitor to ensure expected results are achieved. Ensure standards are established and communicated to staff to ensure effectiveness of department. Clearly identifies the customer(s) they serve and establishes customer service initiatives to ensure ultimate customer service is provided in order to achieve targeted outcomes. Possess the technical knowledge to appropriately develop spreadsheets, reports, and budgeting. Demonstrates good project management skills to ensure targeted outcomes are achieved. Possess general knowledge of wage and hour regulations, record keeping, OSHA, workers' comp, Department of Labor, EEOC, leave of absence laws, and complies with company policies and procedures. Works collaboratively with Human Resources to effectively handle administrative proceedings. Actively engages in self-improvement and training activities for subordinates to ensure the strategic goals and objectives are met. Demonstrates an understanding of organizational processes and procedures and adheres to the approved process. Ensures subordinates follow approved process and procedures. Other duties as assigned. Qualifications Bachelor's degree in electrical or mechanical engineering or equivalent preferred. Five years hospital maintenance with at least two years general engineering/facilities supervisor experience is required. Three years progressive management experience in field of expertise required Hospital Description Looking for a location to work that is just right? AHMC is expanding to become one of Southern California's premier health care systems. With over 200,000 total patients treated annually in our more than 1,293 bed health network in LA, Riverside and Orange County, AHMC is the perfect place to maximize your career. While we have the flexibility and security of a large health system, we never compromise on patient care. With multi-lingual facilities, private patient rooms in select hospitals and multiple facilities with a first-rate cardiac surgical services department, we strive to provide top of the line service to all our patients. With competitive benefits including 401k matching and benefits for employees and eligible dependents, a family-oriented work environment and a diverse staff, AHMC is the perfect place to build your career.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl The pay range for this role is $16.93 - $21.63 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Performs phlebotomy functions and non-technical duties in areas including the hospital laboratory, outpatient and off-site services Responsibilities 1. Performs phlebotomy (venipuncture, finger stick, and heel stick) according to established procedure. a. Performs venipuncture using correct technique and with minimal discomfort to the patient. b. Performs finger stick procedures with correct technique and when unable to obtain specimen by venipuncture. c. Performs heel stick on babies with correct technique. 2. Identifies patients and properly labels specimen tubes. a. Identifies patient by checking name and date of birth (and hospital medical record number for blood bank specimens) on patient armband. b. Labels all specimen tubes following established procedure: Date and time of draw and phlebotomist initials. 3. Determines priority of STAT draws. Ensures timely transport of all patient specimens to lab for testing : a. Prioritizes STAT requests. Draws STATs within 10-15 minutes of request. b. Draws severe trauma and/or disaster patients immediately. c. Ensures that STATs are transported to lab on a priority bases immediately for serious cases: Trauma, disaster; within 15 minutes of draw for other STATs. Hourly for routines. 4. Utilizes computers as appropriate in completing assigned functions. a. Registers patients in system, completing all required fields with correct information. b. Verifies all information for accuracy. c. Performs order entry with no errors. d. Generates collection lists, NCC list and can add on or cancel tests. 5. Organizes assigned work and accurately completes workload 6. Helps co-workers when needed and communicates with laboratory departments when needed to ensure an orderly work flow. a. Assists co-workers with blood-drawing procedures on morning rounds before returning to phlebotomy station. b. Informs floors of missed patients or patients not drawn for any reason at time of attempt. c. Informs Supervisor of problems in obtaining specimens for any reason. 7. Under supervision will help in the training of new employees and student interns at the hospital in the performance of phlebotomy duties. a. Works with new employees to assist in training of departmental procedures. b. Acts as a resource to new employees. 8. Follows all organizational and department or unit policies and procedures. 9. Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards. a. Attends all required safety education programs. b. Provides complete and accurate responses to safety questions. c. Maintains work area and equipment in the condition required by department standards. d. Operates assigned equipment and performs all procedures in a safe manner as instructed. e. Demonstrates proper body mechanics in all functions. 10. Responsibly follows the hospital exposure control plans/blood borne and airborne pathogens. a. Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment. b. Ensures a safe environment by instituting appropriate control measures. c. Attends annual education programs. Wears clean gloves when drawing all patients. e. Disposes of needles in special container in phlebotomy basket or in needle box in patient room. f. Throws used gloves in biohazard container only. g. Follows procedures for safety dress. 11. Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May also perform work of a higher level in preparation for increased responsibility, and may be required to do work of lesser responsibility when the workload of the department so requires. 12. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment. a. Interacts with all of the above in a considerate, helpful, and courteous manner, as observed by the supervisor and peers. b. Fosters mature professional relationships with fellow employees in a courteous, friendly manner, as measured by management observation and peer input. d. Maintains open communication using appropriate chain of command regarding issues. e. Conducts all work activities with respect for the rights and wishes of patients, visitors, families, and fellow employees. f. Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management. g. Presents neat appearance in proper attire and identification, as required by the position, department, and policy. h. Continuously displays a "can do" attitude within the department and across departmental lines to contribute to the overall customer service program in place. 13. Promotes effective working relations and works effectively as part of a department/unit team inter- and intra-departmentally to facilitate the department's/unit's ability to meet its goals and objectives. a. Participates in staff meetings as determined by the supervisor. b. Supports the hospital's mission, policies, and procedures through attendance and participation at committee meetings, if applicable. c. Utilizes automated system to communicate inter- and intra -departmentally, as appropriate. d. Completes work assignments on time/readily accepts assignments, as observed by the supervisor. Qualifications Minimum Education Equivalent of four years of high school education required. Minimum Work Experience One to six months phlebotomy experience required. At least one year acute care hospital experience preferred. Required Licenses/Certifications Current California CPT I or CPT II License. Current Basic Life Support Certification. Required Skills, Knowledge, and Abilities Hospital Description Greater El Monte Community Hospital has been providing the community with healthcare services for over 40 years. We have a wide range of services including critical care, diagnostic services, maternity, rehabilitation, and surgery. Ours is the only 24/7 Emergency Department within a 6-mile radius, and we serve the communities of South El Monte, El Monte, Arcadia, Baldwin Park, and West Puente Valley. Our physicians, nurses, and staff are dedicated to providing quality, professional, and compassionate medical care.

Responsible for the overall administration and direction of the Case Management/Social Services Department, including planning, organizing, controlling, and directing all services and operations in the areas of Utilization Review and Discharge Planning. With primary focus of this role being on patient throughput, length of stay and denials. This position requires providing managerial/administrative supervision to departments which provide services to critically ill through rehabilitating neonatal through geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served. This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Responsibilities · Responsible for 24 hour departmental coverage regarding Case Management and Social Services. · Serves as a resource person & internal consultant to department heads, medical staff & hospital staff, relating to Case Management. · Initiates problem investigations in response to concerns received for investigation & action by appropriate manager. · Responsible for ongoing education to hospital staff on Case Management. · Responsible for positive staff morale, staff absenteeism management and low turnover. Ensures qualified new hires and vacancies levels are appropriate. · Reviews all Quality Assurance referrals from Case Managers and refers cases for peer review. · Accountable for the selection, performance & retention of qualified staff to carry out quality care systems in accordance with defined needs & organization objectives. · Responsible for the budget development & implementation of the Case Management department. · Responsible for close interaction with Administration & physicians to manage costs & quality of care. · Coordinates the design, development & evolution of systems to monitor & evaluate the achievement of optimal clinical outcomes. · Contributes to Nursing Services & institutional operations through active participation on committees & programs. · Guides practice groups in the team development of critical paths to yield patient specific & aggregate data related to patient outcome, · Coordinates creative interventions directed at reducing acute Medicare and MediCal length of stay to established targets. · Facilitates reduction in MediCare Delay of Service and End of Stay denials. · Facilitates reduction in out-of-network days by capitated patients. · Assures Medicare Milliman Clinical Guideline (MCG) are used to document and communicate Intensity of Service and Severity of Illness. · Coordinates and communicates Avoidable Patient Day trending/ profiling. · Participates in hospital/medical group Joint Operating Committee meetings. · Performs ths duties and responsibilities of Denials Case Mgr RN · All other duties as assigned. Qualifications Bachelors of Science in Nursing required Masters degree in nursing preferred Graduate of a RN School of Nursing CA License required Broad knowledge of medical and allied health sciences Extensive knowledge of Joint Commission, state and federal regulatory requirements Results oriented with proven case management experience Excellent written and verbal communication skills. Current CA RN License Current AHA BCLS Certification Case Management Certification (to be completed within 6 mos upon hire)

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - .docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Veterinary Assistant - Job Description.docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The pay range for this role is $17.60 - $22.49 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

JOB SUMMARY: The Educator is accountable to the Education Department Director. The instructor's responsibility is to plan, provide and/or facilitate professional growth and development of hospital staff through the didactic process, role model and or clinical education process. The educator's responsibility is to support the delivery of safe patient care through the nursing process of assessment, nursing diagnosis, planning, implementation and evaluation based on established clinical nursing practice standards. Serves as a resource nurse, role model, and leader in health care administration. Supports the organizational vision and mission. Utilizes knowledge of the patient's age and cultural diversity into the education process for both staff and patients. Contributes to the provision of quality of care through support of performance improvement processes that lead to positive outcomes in patient care. EDUCATION, EXPERIENCE, TRAINING Must be a graduate of an accredited School of Nursing Currently licensed to practice nursing in California A minimum of four years of acute care experience with teaching experience preferred. Basic Life Support for Health Care Provider (CPR), NIHSS current and maintain, instructor certifications in BLS, ACLS, PALS, &/or NRP preferred. BSN, Master's Degree preferred

The Manager of Radiology Services provides leadership, supervision and coordinates department activities, ensuring safety to both patients and staff. Directs all human resource functions of the department with include; overseeing training and ensures staff competencies, ensures safe staffing levels. Develops and manages budget to meet department, organizational and patient safety goals and ensures regulatory compliance. The Manager ensures ongoing monitoring of departmental indicators and PI activities, reports activities as directed. The Manager responds to the needs of the department by performing radiology technician duties when needed. This position requires the full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support San Gabriel Valley Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP). Responsibilities Specific Job Duties: Provides supportive and compassion leadership to staff. Responds to staff request in a timely manner Ensures accurate and timely communication Is supportive of staff when dealing with conflicts involving other disciplines and services. Coordinates department activities, ensuring safety of patients and staff. Acts as professional liaison with Medical Staff. Ensures staffing plan meets the needs of the population served. Determines staffing matrix Posts open positions timely Expedites screening and interviewing process Ensures competency of all staff Determines standards of performance Ensures staff is oriented to the hospital and department and performance meet expectations. Staff performance is accurately evaluated and staff evaluations are comple annually and according to organizational timeframes Develops and follows through with employee development plan when opportunit for improvement is identified. Promotes staff development Maintains staffing at a level consistent with acuity calculations and to ensure a safe level of care. Develops department goals and objectives. Educates staff in PI methodology and promotes participation by all staff. Accurately prepares and reports departmental activities and findings as scheduled. Develops and manages budget according to organizational goals and objected and patient safety standards. Ensures annual budget review and revisions are completed as required. Reviews monthly departmental accounting detail for accuracy and ensures report is corrected if needed. When needed, performs radiographic exams in accordance with ARRT, CRT standards. Repeat rate < 3%. Processes film and evaluates technical quality. Independently recognizes and performs duties which need to be done without being directly assigned. Establishes priorities; organizes work and time to meet them. Recognizes and responds to priorities, accepts changes and new ideas. Has insight into problems and the ability to develop workable alternatives. Accepts constructive criticism in a positive manner. Adheres to attendance and punctuality requirements per hospital policy. Provides proper notification for absences and tardiness. Takes corrective action to prevent recurring absences or tardiness. Uses time effectively and constructively. Does not abuse supplies, equipment, and service. Observes all hospital and departmental policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations, parking, breaks and other related policies). Understand, respects and displays sensitivity to culture, age and persons with disabilities. Participates actively and positively affects the outcomes of customer service activities. Uses effective collaborative strategies as evidenced by: Developing peer relationships that enable the work group to accomplish the daily workload within the allotted time frame and achieve departmental goals. Recognizing and understanding that as a member of an interdependent group, collaboration and compromise is required in order to maintain the effectiveness of the group as a whole to effectively resolve problems. Timely notification to Department Manager/Manager of potential problems or concerns. When faced with a problem or concern, is proactive by presenting suggested solutions at the time that the Department Manager/Manager is made aware of the problem or concern. Displaying teamwork ability to promote cooperation and collaboration; gaining support for programs and goals. Supports Patient Rights. Displays honesty and respect for others, and respect for the organization as evidenced by: Treating internal and external customers as the most important part of the job. Being sensitive to customer's emotions, thoughts and feelings. Refraining from negative comments of any kind where the public or other customers can hear. Taking appropriate actions to resolve the concern. Facilitates and enhances communication as evidenced by: Effective and timely processing of customers' requests according to hospital and departmental policies. Utilizing verbal communication methods, which enable others to clearly understand what is being said. Utilizing verbal and non-verbal behaviors without being defensive, manipulative, aggressive or controlling. Using written communication that is legible, timely and at a level based on the position specific requirements. Listening attentively to ensure effective two-way communication. Expressing and accepting feedback in a professional manner. Answering the telephone with stating department, name and greeting. Interacts with coworkers, other hospital staff, physicians, and the public in a courteous, professional and efficient manner. Establishes good rapport and working relationships with coworkers, other hospital staff, physicians and the public. Observes dress code policy and wears hospital identification as required by our policies and procedures. Understands and abides by all departmental policies and procedures as well as the Codes of Ethics, HIPAA requirements and patient rights. Complies with federal, state, local laws that govern business practices. Complies with all Department of Health Services requirements for the State of California, and HCFA standards that apply to the position. Is knowledgeable and adheres to AOA/JCAHO/DHS/CMS standards specific to the position. Participates actively in ensuring that all state and federal rules and regulations are followed as they apply to this position. Conducts business in an ethical and trustworthy manner at all times when dealing with patients, visitors, physicians, and fellow employees. Attends scheduled inservice and mandatory inservice. Communicates ideas to supervisor for a safer layout of equipment, tools, and/or processes. Follows standard precautions and transmission based precautions as shown by consistent use of appropriate personal protective equipment. Adheres to procedures for the disposal of waste - household waste and biohazard waste as well as the proper disposal of sharps. Uses proper body mechanics at all times. Seeks assistance when necessary to move heavy objects or to transport/transfer a heavy patient. Is knowledgeable in the hospital safety program and takes necessary steps to maintain a safe environment. Adheres to safe work practices in order to prevent injuries and illnesses. Is familiar with emergency codes and emergency preparedness procedures and understands his/her role in response to each of the emergency codes (Code Blue, Code Pink, Code Orange, Code Yellow, Code Gray, Code Silver, etc.). Maintains the department in a neat, clean, and orderly manner, especially in own work area. Eliminates or assists in eliminating any seen or known hazards in the workplace. Reports any unsafe conditions to his or her immediate supervisor. Demonstrates good safety habits and judgment by maintaining a safe environment at all times. Complies with all hospital safety and injury prevention policies and regulations (seven Environment of Care plans and hospital safety policies and procedures). Understands the Continuous Quality Improvement Process and applies it in performing everyday tasks/duties. Active participant in Continuous Quality Improvement program by assisting in finding new and better ways of performing duties and responsibilities. Understands performance improvement concepts and demonstrates understanding by: Defining performance improvement, and verbalizing at least one major goal of the performance improvement program within the hospital setting. Ability to describe a quality improvement problem solving process (e.g., PDCA) and how its use assists in reaching improving patient outcomes and/or organizational quality improvement goals. Able to verbalize at least one departmental or hospital wide improvement initiative that has occurred within the last 12 months. Cooperates with others in the improvement of services offered at our institution. Continually makes recommendations that assist in the improvement of services. Continually strives for self-improvement in areas of responsibility by attending continuing education classes. Performs all other duties as requested or required. Qualifications EDUCATION/TRAINING/EXPERIENCE Associates Degree, Graduate of an AMA accredited program in radiologic technology. Bachelor's Degree (preferred). Specialized training in Nuclear medicine and Ultrasound Technology (preferred). Supervisory experience in all medical imaging functions. Previous experience as a radiology technician. Strong verbal and written skills. LICENSES/CERTIFICATIONS Current California licensed ARRT, CRT Current Basic Life Support (BCLS) certification

located in Alhambra Corporate Office 1000 S. Fremont Ave Bldg. A-9Alhambra, California 91803 Responsibilities Financial Information/Analytical Review - Insure that Financial statements, general ledgers, journal entries, supporting workpapers and management are managed in a correct and timely manner. Monthly financial statements are prepared in accordance with the Monthly Financial Statement Closing Schedule. Financial Statements are prepared in accordance with Generally Accepted Accounting Principles. Controller is kept informed of significant financial reporting issues. Play an integral role in the recordation of significant exposure areas (i.e. Worker's Comp., Group Health, Payroll Liab., etc.). Review analysis and keep supervisors informed regarding monthly bookings. Review detailed balance sheet analysis and operations analysis prepared by Accountants. Provide review comments as appropriate. Technical - Maintains an adequate level of technical competence. Individual is well versed in general accounting principles and applies them consistently. Individual retains an ongoing working knowledge of major changes in the health care environment. Individual pursues and active level of participation in continuing professional education programs. Individual has a good working knowledge of PC applications and uses the computer when appropriate. Communication (Verbal and Nonverbal) - Displays good written and oral communication skills. Ideas are clearly concisely presented in a professional manner. Communication styles are adjusted to changing environments. Individual demonstrates ability to sell ideas. Demonstrates a supportive professional attitude toward department goals and objectives. Follow-up with staff to insure that projects are completed timely. Supervisory - Supervises and motivates staff by developing their skills, directing their efforts, and evaluating their performance. Individual takes responsibility for staff reporting to him/her. Staff Personal Development Plans and evaluations are reviewed on time. Individual reviews the work of those reporting to him/her. Individual regularly communicates staff performance to supervisor. Team work - Works well with other members of the financial team. Individual actively supports other team members by offering assistance when possible. Individual participates in team activities and projects. Planning Works with the Controller to direct the operational plans, resource allocation, and policies of the department consistent with the organization's mission and departmental function. Collaborates with others, as appropriate, when planning services in response to an identified community need. Communicates the organization's and departmental plans throughout the department. Participates in meetings, forums, or other activities that focus on strategic planning, revenue and capital, expense, and personnel budgets, as appropriate. Participates in the organization's decision-making structures and processes. Selects contract services. Directing Services Assists the Controller with the organizing, in a manner that is commensurate with the scope of services offered. Gives input to Controller in decisions on all personnel functions; institutes corrective action when necessary. Facilitates innovation and motivates staff to implement effectively the department's strategy, operational program and other plans. Assess qualifications and competency of staff and contracted staff. Performance Reviews are completed and submitted on or before due date. Provides individuals new to the department with an orientation of sufficient scope and duration to inform the individual about his/her responsibilities and how to fulfill them. Implementing and Coordinating Services Specific to department. Performs staff duties during periods of high work load periods. Completes annual goals and objectives as set. Fiscal Responsibility Collaborates with appropriate staff in the development of departmental budget. Consistently remains within established budget. Capital expenditures not to exceed budget. Operating costs not to exceed 2.5% of budget. Wages/Salaries not to exceed 2.5% of budget. Budget completed on time. Improving Services (Quality Improvement) Establishes expectations and plans, sets priorities and manages processes to measure, systematically assess, and implement improvements and maintain achievements within the department. Complies and submits required monthly summary report to Quality Improvement Director by specified deadline. Professional Conduct Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management. Follows established hospital and department policies. No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation. Demonstrates the philosophy of team concept. Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity. Communicates well with supervisor reporting problems with equipment, supplies, or procedures. Requests assistance as appropriate. Maintains confidentiality as related to job responsibilities. Exhibits willingness to resolve problems as they arise. Consistently projects positive professional image through appearance and behavior. Attends 75% of staff meetings or reads and initials minutes. Completes assigned work within shift. Guest/Interdepartmental Relations As observed by representatives of management, all interactions are conducted in a professional manner. Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations. Consistently exhibits appropriate phone protocol (e.g., answers phones promptly, is courteous and helpful). Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints). Consistently displays cheerful and positive attitude. Professional Growth and Development Completes annual safety updates within established time frames. Completes general and departmental orientation within established time frames. Attends 80% of in-service programs. Maintains certification as appropriate. Performance Improvement Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other "customers". Errors and inefficiencies are brought to management's attention with suggestions for improvement. Offers innovative solutions to departmental problems when necessary. Identifies methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Measures progress against quality goals. Qualifications Position located in Alhambra Corporate Office 1000 S. Fremont Ave Bldg. A-9Alhambra, California 91803

The Emergency Room Technician, as a member of a multidisciplinary health team, assists in emergency patient care under the supervision of a Registered Nurse, and focuses on patient comfort, hygiene and safety. This position requires the full understanding and active participation in fulfilling the mission of AHMC-Anaheim Regional Medical Center and AHMC. It is expected that the employee demonstrate behavior consistent with the core values of AHMC-ARMC and AHMC. The employee shall support AHMC-ARMC's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and AHMC initiatives. Responsibilities ESSENTIAL JOB FUNCTIONS A. Under the general supervision of RN, Physician or other care providers, 1. Emergency room technician - I performs assigned procedures according to established guidelines within the scope of their training including, but not limited to: performing electrocardiogram (EKG); accurate vital sign measurement and documentation; application of monitor leads, blood pressure cuff and pulse oximeter; laboratory specimen collection and delivery; POC testing; setting up and assisting with minor medical procedures and application of orthopedic splints; patient transport and mobilization using safe patient handling techniques. 2. Emergency room technician - II in addition to the duties above, performs glucose testing and phlebotomy after advanced training and certification. B. Communicates perceived changes in patient condition to RN, Physician or other care providers. C. Performs unit secretary duties as needed. D. Demonstrates the ability to safely and competently provide care in emergency situations E. Demonstrates competence in performing duties/responsibilities relating to patient care. F. Meets population/age specific competencies per unit specific addendum G. Consistently applies infection control policies/practices. 1. Understands and practices standard precautions for self and others in patient care activities. 2. Understands and practices appropriate disease-specific isolation. 3. Appropriately handles and disposes of sharps (i.e., needles, etc.) as required. 4. Ensures sterility of supplies and equipment. H. Demonstrates the ability to safely and competently use equipment and supplies for patient care. I. Monitors supply stock level and restocks supplies as needed. Immediately reports any supply needs to supervisor. J. Demonstrates the ability to competently complete clerical activities for the unit. K. Attends department specific education/training, inservices, and staff meetings. 1. Attends mandatory inservices/educational/training activities. 2. Verifies, by signature/initials, attendance at staff meetings or reading of staff meeting minutes. 3. Submits all required CEUs and paperwork by deadline. L. Department specific performance improvement project. 1. Actively assists in unit performance improvement monitoring. 2. Knows and understands PDSA model for unit's Performance Improvement Program. 3. Demonstrates understanding of performance improvement principles in job performance. M. Provides for psycho-social, spiritual, and cultural needs of the healthcare team. N. Other duties as assigned. Qualifications EDUCATION/TRAINING/EXPERIENCE One year of acute care experience in an emergency services or related area. Bilingual (English/Spanish or English/Korean) preferred (as applicable) Phlebotomy training course & certification Emergency Medical Technician (EMT) training course & certification preferred LICENSES/CERTIFICATIONS Current Healthcare Provider BLS Current EMT certificate preferred California certification: Certified Phlebotomy Technician (CPT) I or Certified Phlebotomy Technician II ACLS preferred PALS preferred Management of Assaultive Behavior (completion within the initial 3 month period of employment) Hospital Description ORGANIZATIONAL EXPECTATIONS A. Meets AHMC customer service expectations 1. Promotes a service culture that exemplifies the Customer Service Standards set forth by ARMC 2. Keeps patient well-being as a top priority i. Identifies and addresses patient needs and concerns promptly ii. Communicates with patients and their families in a caring, respectful, and polite manner 1. Ensures that patients and their families understand and are satisfied with any conversations with staff 2. Keeps conversations concise and proactive. B. Demonstrates Core Values and supports Mission, Vision and Values and Code of Conduct. 1. Can articulate and demonstrate support for organizational goals, the Mission and Vision of the Institution, and the core values. 2. Assures patient/family rights are respected and fulfills the Medical Center's Patient Safety Philosophy. 3. Maintains confidentiality of patient information and Medical Center business matters. 4. Complies with all established policies and procedures. 5. Promotes a positive teamwork environment. C. Performance Improvement 1. Participates in performance improvement activities. 2. Understands and advocates AHMC initiatives. JOB DESCRIPTION & COMPETENCY ASSESSMENT TOOL D. Safeguards self/others and physical plant and equipment. 1. Demonstrates and understands personal and department role in the security, health, life, and safety plans. 2. Demonstrates and understands their role in the hazardous materials plan and can access information on SDS (safety data sheets) database. 3. Demonstrates and understands their role in the hospital emergency and disaster plan. 4. Follows procedures for reporting faulty equipment or service problems.

Assists with planning, organizing, directing, and controlling the activities of the food and nutrition department according to established policies. Perform clinical duties on assigned units. Review and interpret nutrition orders to ensure accuracy. Monitor food intolerance, allergies and preferences, relate information to diet aide. Perform nutrition education and Medical Nutrition Therapy (MNT). Maintain accurate records of each patient contact and the result of that contact. Make recommendations and update outcomes of parenteral/enteral nutrition interventions. Maintain all documentations by using designated electronic medical records. Demonstrate tact and diplomacy when working with challenging patients. EDUCATION, EXPERIENCE, TRAINING B.S. degree, Registered Dietitian (Commission on Dietetic Registration). Minimum of one (1) year clinical experience as Registered Dietitian in acute care setting. Bilingual in English/Chinese preferred but not required. Flexible with schedule when needed, able to work weekends and holidays. BCLS Card must be obtain within 30 days hire..