Embassy Suites Cleveland Rockside - General Manager
Aimbridge Hospitality 4.6
Aimbridge Hospitality job in Independence, OH
Money Maestro: Boost revenue, cut costs, and keep our finances in tip-top shapeyour savvy keeps us winning! Sales Superstar: Dream up sales plans, champion the budget, and connect with big accounts to keep our bookings booming. Systems Whiz: Rock th General Manager, Manager, Suite, Restaurant
$45k-89k yearly est. 4d ago
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Shuttle Driver
First Hospitality Group Inc. 3.6
Columbus, OH job
Unlock a World of Benefits... * Enjoy insurance enrollment from day one * Take advantage of paid time off from day one * Receive holiday pay from day one * Enroll in a 401(k) after just 30 days * Access hotel and travel discounts at destinations worldwide
* Explore professional development and promotion opportunities
Drive Your Career Forward...
As a shuttle driver at Fairfield Inn & Suites Columbus Airport, you'll be responsible for safely transporting guests to and from their destinations. Your role will involve ensuring vehicle maintenance is up-to-date and operating efficiently. Successful shuttle drivers will have a strong track record of safe driving, excellent communication skills with guests, and top-notch organization and time management abilities.
Responsibilities Include...
* Representing the hotel in a positive light at all times
* Providing top-notch service to ensure a positive guest experience
* Assisting guests with luggage and transportation needs
* Offering accurate information on local attractions and activities
* Maintaining a neat and welcoming lobby and entrance
Qualifications...
* Hold a valid Commercial Driver's License (CDL)
* Excellent communication skills
* Ability to lift up to 100 pounds and push/pull heavy carts
* High school diploma preferred
* Outstanding customer service abilities
Join the First Hospitality Family...
First Hospitality, based in Chicago, is a leading hotel development, investment, and management company. We are committed to creating value through excellence and innovation. At First Hospitality, we value diversity and inclusivity, creating a work environment that encourages collaboration, flexibility, and fairness. Equal Opportunity Employer.
$27k-49k yearly est. 24d ago
House Person
First Hospitality Group Inc. 3.6
Columbus, OH job
What's in it for you… * Hotel discount at locations worldwide! * Paid time off! * Scheduled for full time hours! * Professional development and promotion opportunities! * 401(k) available for all associates! * Day One Health Benefit options available for full time and part time associates including medical, dental, vision, and supplemental plans!
About this job...
House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.
Requires open availability for earliest start time 2PM to latest end time 11PM! Shift times typically scheduled 2:30PM-11PM.
What you'll be doing...
* Maintain cleanliness and organization of storeroom shelves and other supply storage areas to promote ease of supply retrieval and inventory.
* Clean and organize back-of-house areas including doors, walls, closets, lockers, refreshment areas, and fixtures to maintain a clean, organized, and presentable work environment
* When necessary, support cleanliness of public spaces including guest corridors, lobby areas, public restroom facilities, and exterior spaces of the hotel.
* Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas.
* When necessary, take ownership to resolve guest challenges, working collaboratively with the hotel's Housekeeping and Guest Service teams.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Take on additional tasks as necessary or assigned by hotel leadership.
Success factors...
* Available to work full time open availability first shift and second shift (typically, but not always, as early as 2PM or late as 11PM)
* Effective verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
* 8+ hours per day; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
* Reach, bend, stoop, and pivot frequently throughout the workday
* Previous experience in hotel Housekeeping preferred
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$60k-92k yearly est. 8d ago
Housekeeping Inspector
First Hospitality Group Inc. 3.6
Columbus, OH job
What's in it for you... * Medical, Dental, Vision, and Supplemental Benefit enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations!
About this job...
The Housekeeping Inspector supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.
What you'll be doing...
* Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
* Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
* Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
* Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
* Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
* Assists in training colleagues in proper safety techniques.
* Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
* Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
* Assist in resolving issues as they arise to promote department stability.
* Clean guest rooms when necessary
* Complete additional tasks as assigned by management
Requirements...
* Able to speak, read, write, and understand the primary language(s) used in the workplace
* Able to stand, walk, reach, bend, stoop, and pivot frequently
* Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
* Experiences as a hotel housekeeper or house person preferred
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$27k-34k yearly est. 8d ago
Kitchen Supervisor/Manager
First Hospitality Group Inc. 3.6
Dayton, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
What you'll be doing…
* Prepare food of consistently high quality by following recipes and special instructions while upholding portion and production standards.
* Follow all food safety standards by date marking, proper product rotation, and proper temperature and time holding.
* Initiate preparation of food items based on anticipated needs.
* Properly store all food products during and after use.
* Assist in food control standards to reduce waste.
* Operate food preparation equipment such as fryers, broilers, stoves, steamers, food processors, mixers, slicers, ovens, steam tables, tilt kettles, waffle irons, flat-top grills, etc.
* Clean and maintain all equipment and general working environment.
* Contribute as a team member by reporting to work as scheduled, learning and refining processes and procedures, and supporting others as they learn.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Perform other job-related duties as assigned by supervisor.
Requirements…
Experience & Education:
* 1+ years of culinary experience
* High School diploma or equivalency education certificate required
Communication:
* Good verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day; stand and walk frequently throughout the workday
* Reach, bend, stoop, and pivot frequently through workday
* Lift, lower, push, pull, and maneuver up to 50 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$31k-43k yearly est. 18d ago
Front Office Supervisor
First Hospitality Group Inc. 3.6
Dayton, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
The impact you'll make…
The Front Desk Supervisor is part of the management structure of the Front Office. He or she will aid the other managers in monitoring the daily operations of the hotel by supporting and supervising all front office operations and staff, oversee hotel availability, room inventory and ensure overall guest satisfaction.
You'll enjoy this job because…
* You want to grow within Front Office
* You enjoy providing excellent guest experience
* You're self-motivated to go above and beyond
What you'll be doing…
* Supervise and support all Front Office staff (including Front Desk and Bell/Door Staff) to ensure policies and procedures are followed while welcoming guests
* Review and prepare for daily arrivals and look at business on book at least seven days out on a daily basis
* Hold shift briefings to communicate daily events, VIPs, current hotel offerings, updated policies, weekly training topics, occupancy, day of selling strategy, etc.
* Maintain knowledge of all of hotel outlet offerings, facilities and local area events
* Account for daily yielding, balancing of house with room types/rates, correct settlement of room revenue and ensure credit is established on all accounts in accordance with proper accounting procedures
* Address any credit concerns and communicate any outstanding issues to the next shift manager for follow-up
* Ensure accurate guest data is inputted into HMS profile including comments, history, etc.
* Report and follow up on any guest issues while maintaining a high level of confidentiality will all guest information
* Maintain a detailed log with all guest issues and resolutions
* Communicate hotel's needs to appropriate departments to ensure room availability and open calls are being addressed in a timely manner with follow-up to the guest that issue is satisfactorily resolved
* Assist with implementation of new policies and procedures and also ensure staff has adherence of existing grooming and attendance policies
* Assist with the training process of new hires and identify training needs with existing employees by weekly focus on "topics of the week"
* Drive Hotel scores and share positive feedback and address on an individual basis with any negative feedback
* Maintain a positive and professional environment in guest areas and in back of the house that motivates and inspires the staff.
* Must possess basic ability to analyze and understand forecasts and budgets
* Other duties as assigned
You should be able to…
* Speak, read, and write in primary language used in the workplace
* Sit, stand, walk, and be in front of a computer for 8+ hours
Requirements…
* Customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$33k-41k yearly est. 12d ago
Director of Rooms
First Hospitality Group Inc. 3.6
Dayton, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
The Director of Rooms is responsible for the overall operation of the hotel including front office and housekeeping. Director of Rooms help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Director of Rooms assists management of hotel profitability though effective resource utilization. Successful Director of Rooms will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.
What you'll be doing…
* Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings.
* Effectively manage budgeted revenue by partnering with sales and revenue management.
* Control purchasing to ensure effective management of controllable expenses.
* Hire, train, and motivate an effective hotel team to deliver on guest expectations.
* Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture.
* Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel.
* Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work.
* Listen to guests and empathize with their challenges and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
Success factors…
Experience & Education:
* 3+ years of hotel management experience, preferably with the same brand
* Experience or involvement with sales and revenue management preferred
* Bachelor's degree or equivalent education and experience required
* Valid driver's license
Communication:
* Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
* Strong administrative skills with intermediate experience with Microsoft Office systems
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day; stand, sit, and walk frequently throughout the workday
* Lift, lower, push, pull, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$65k-93k yearly est. 8d ago
Restaurant Host
First Hospitality Group Inc. 3.6
Findlay, OH job
What's in it for you... * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this role...
Step into the spotlight! As the first smiling face our guests see, you set the tone for an unforgettable dining experience. Our Hosts are the heartbeat of the restaurant - welcoming, stylish, confident, and always ready to create that wow moment from the very first hello. If you love connecting with people, thrive in a fast-paced environment, and enjoy being part of a beautifully dressed, fine-dining atmosphere, this is your stage.
What you'll be doing...
* Set the scene by preparing the dining room and lounge for flawless service
* Keep every station stocked, organized, and ready for action
* Greet every guest with warmth, charm, and your own signature style
* Escort guests to their tables with grace while honoring their preferences
* Be the friendly voice on the phone - answering questions and assisting with confidence
* Keep the restaurant looking polished, pristine, and inviting
* Stay connected with servers and managers to ensure smooth, seamless service
* Jump in wherever needed to keep the magic flowing
What it takes to Shine...
* Confidently speak, read, write, and understand the primary language(s) used in the workplace
* Stay energized on your feet - standing, walking, bending, pivoting, and moving with purpose throughout your shift
* Comfortable lifting up to 30 pounds when needed
* Bring a positive attitude, professional presence, and a passion for creating exceptional guest experiences
If you love being the reason someone's evening starts with a smile and ends with a memory - this is your moment to shine.
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$20k-30k yearly est. 12d ago
Guest Service Representative
First Hospitality Group Inc. 3.6
Toledo, OH job
What's in it for you when you become full time… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations!
* Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$22k-28k yearly est. 30d ago
Housekeeping Room Attendant for TownePlace Suites - Cleveland, OH
Midas Hospitality 3.9
Streetsboro, OH job
Job Description
Housekeeping Room Attendant - TownePlace Suites Cleveland Streetsboro
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is currently searching for a Housekeeping Room Attendant to join our team at the TownePlace Suites located in Streetsboro. This person will be responsible for ensuring the cleanliness of the hotel to brand, company and guest satisfaction.
What You Will Be Doing:
Sorts, counts, folds, marks, or carries linens.
Makes beds.
Replenishes guestroom supplies such as coffee, glasses, shampoo, soap, and other amenities.
Sweeps and scrubs bathroom floors.
Empties wastebaskets.
Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality,
we make room for people's dreams
. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: ************************
We offer a range of benefits including, but not limited to:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
Job Posted by ApplicantPro
$25k-32k yearly est. 3d ago
Director of Operations
First Hospitality Group Inc. 3.6
Dayton, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
The Director of Operations is responsible for the overall operation of the hotel with focus on front office and housekeeping. Director of Operations helps set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Director of Operations works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Director of Operations assists management of hotel profitability though effective resource utilization. Successful Director of Operations will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.
What you'll be doing…
* Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings.
* Effectively manage budgeted revenue by partnering with sales and revenue management.
* Control purchasing to ensure effective management of controllable expenses.
* Hire, train, and motivate an effective hotel team to deliver on guest expectations.
* Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture.
* Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel.
* Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work.
* Listen to guests and empathize with their challenges and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
Success factors…
Experience & Education:
* 3+ years of hotel management experience, preferably with the same brand
* Experience or involvement with sales and revenue management preferred
* Bachelor's degree or equivalent education and experience required
* Valid driver's license
Communication:
* Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
* Strong administrative skills with intermediate experience with Microsoft Office systems
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day; stand, sit, and walk frequently throughout the workday
* Lift, lower, push, pull, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$63k-109k yearly est. 8d ago
Line Cook
First Hospitality Group Inc. 3.6
Toledo, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
What you'll be doing…
* Prepare food of consistently high quality by following recipes and special instructions while upholding portion and production standards.
* Follow all food safety standards by date marking, proper product rotation, and proper temperature and time holding.
* Initiate preparation of food items based on anticipated needs.
* Properly store all food products during and after use.
* Assist in food control standards to reduce waste.
* Operate food preparation equipment such as fryers, broilers, stoves, steamers, food processors, mixers, slicers, ovens, steam tables, tilt kettles, waffle irons, flat-top grills, etc.
* Clean and maintain all equipment and general working environment.
* Contribute as a team member by reporting to work as scheduled, learning and refining processes and procedures, and supporting others as they learn.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Perform other job-related duties as assigned by supervisor.
Requirements…
Experience & Education:
* 1+ years of culinary experience
* High School diploma or equivalency education certificate required
Communication:
* Good verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day; stand and walk frequently throughout the workday
* Reach, bend, stoop, and pivot frequently through workday
* Lift, lower, push, pull, and maneuver up to 50 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$28k-34k yearly est. 6d ago
Housekeeping Supervisor
First Hospitality Group Inc. 3.6
Dayton, OH job
Hotel Ardent: A Legacy Reimagined in Downtown Dayton Nestled in the heart of Dayton's Theater District, Hotel Ardent is more than a boutique hotel-it's a living tribute to the city's rich history and spirit of innovation. Its story begins over two centuries ago, on a corner that has witnessed Dayton's transformation from a frontier settlement to a hub of creativity and progress.
We are looking for a dedicated housekeeping supervisor to join our amazing team!
What's in it for you...
* Insurance enrollment available from DAY 1!
* Paid time off available from DAY 1!
* Holiday pay available from DAY 1!
* 401(k) enrollment after 30 days!
* Hotel and travel discounts at worldwide destinations!
* Professional development and promotion opportunities!
About this job...
The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.
What you'll be doing...
* Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
* Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
* Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
* Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
* Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
* Assists in training colleagues in proper safety techniques.
* Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
* Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
* Assist in resolving issues as they arise to promote department stability.
* Clean guest rooms when necessary
* Complete additional tasks as assigned by management
Requirements...
* Able to speak, read, write, and understand the primary language(s) used in the workplace
* Able to stand, walk, reach, bend, stoop, and pivot frequently
* Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
* Experiences as a housekeeper or houseman preferred
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$32k-42k yearly est. 14d ago
Front Desk Agent for TownePlace Suites - Cleveland, OH
Midas Hospitality 3.9
Streetsboro, OH job
Job Description
Front Desk Agent - TownePlace Suites Cleveland Streetsboro
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the TownePlace Suites located in Streetsboro. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing:
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate:
Previous experience as a Front Desk Agent is preferred
Experience in a customer service industry is required
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality,
we make room for people's dreams
. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: ************************
We offer a range of benefits including, but not limited to:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
Job Posted by ApplicantPro
$27k-33k yearly est. 14d ago
Executive Chef
First Hospitality Group Inc. 3.6
Toledo, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
The impact you'll make…
The Executive Chef is responsible for supporting the management and direction of food and beverage and culinary operations. Key responsibility areas include department performance, effective cost controls and development, training and retention of key employees.
What you'll be doing…
* Support the Food and Beverage operations efficiently and effectively within the company's fiscal and operational guidelines and assume the role of Director of Food + Beverage in their absence.
* Support the Food and Beverage operation to meet the brand's target customer needs, ensure employee satisfaction, focus on growing revenues and maximize the financial performance of the department.
* Support in meeting or exceeding budgeted sales and profit goals, maintain labor efficiency ratios to ensure guest service and cost effectiveness.
* Assist in developing initiatives to build profitability and maintain effective cost controls in support of these initiatives.
* Support in managing and reporting on expenses (payroll + supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide quality service.
* Maintain accuracy and thoroughness on various reporting requested on a daily, weekly or monthly basis.
* Assist in the preparation of departmental schedules according to business forecast, payroll budget guidelines and productivity requirements.
* Engage and make contact with every guest in line with Hotel culture. Respond to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build guest satisfaction. Educate and empower associates to act in a similar capacity.
* Assists in conducting regular employee/departmental meetings and administer counseling, discipline to associates as necessary and provide training and recognition to employees at all levels to maintain a team-oriented environment.
* Assist in staffing departments with quality employees who value guest service and are committed to high standards of performance.
* Other duties as assigned
You should be able to…
* Must be able to lift, push, pull and carry moderate weight. Must be able to walk/stand for extended periods of time, with frequent bending and twisting. Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell.
* Requirements…
* Bachelor's Degree in related field is ideal; 5 - 7 years of prior Food and Beverage experience in a management role.
* Must be properly certified in Food/Safety
* Extensive food and wine knowledge and creativity.
* Must be creative and up to speed on new concepts and food trends.
* Computer literate and detail orientated is a must.
$46k-70k yearly est. 2d ago
House Person
First Hospitality Group Inc. 3.6
Columbus, OH job
What's in it for you… * Hotel discount at locations worldwide! * Paid time off! * Scheduled for full time hours! * Professional development and promotion opportunities! * 401(k) available for all associates! * Day One Health Benefit options available for full time and part time associates including medical, dental, vision, and supplemental plans!
About this job...
House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.
Requires open availability for earliest start time 8AM to latest end time 11PM! Shift times typically scheduled 8AM-4:30PM or 2:30PM-11PM. May also be scheduled mid-shifts in between!
What you'll be doing...
* Maintain cleanliness and organization of storeroom shelves and other supply storage areas to promote ease of supply retrieval and inventory.
* Clean and organize back-of-house areas including doors, walls, closets, lockers, refreshment areas, and fixtures to maintain a clean, organized, and presentable work environment
* When necessary, support cleanliness of public spaces including guest corridors, lobby areas, public restroom facilities, and exterior spaces of the hotel.
* Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas.
* When necessary, take ownership to resolve guest challenges, working collaboratively with the hotel's Housekeeping and Guest Service teams.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Take on additional tasks as necessary or assigned by hotel leadership.
Success factors...
* Available to work full time open availability first shift and second shift (typically, but not always, as early as 8AM or late as 11PM)
* Effective verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
* 8+ hours per day; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
* Reach, bend, stoop, and pivot frequently throughout the workday
* Previous experience in hotel Housekeeping preferred
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$60k-92k yearly est. 8d ago
Assistant Executive Housekeeper
First Hospitality Group Inc. 3.6
Toledo, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
The Assistant Executive Housekeeper works closely with all hotel departments to ensure high standards of guest satisfaction through cleanliness, amenity availability, and fulfilment of special requests. As a leader of the housekeeping department, the Assistant Executive Housekeeper must coach and train team members, assign workload according to hotel and labor standard, manage inventory and resources, and uphold standards of cleanliness. The primary responsibility of the Assistant Executive Housekeeper is to work directly with the Executive Housekeeper to coordinate needs of guests arriving/departing with the guest services team, adequately schedule team members to meet workload requirements, and ensure brand standards of cleanliness and upkeep are maintained.
What you'll be doing…
* Proactively manage total cleanliness of the physical building, guest rooms, public spaces, and associates common areas.
* Ensure compliance with hotel brand standards, updating department procedures as needed.
* Recruit, train, and develop the hotel's housekeeping team, providing ongoing learning opportunities and support as needed.
* Schedule housekeeping team based on business levels and workload demands according to hotel's labor guidelines.
* Lead and support department goals, objectives, and budgets.
* Follow safety and security guidelines to ensure safe workplace practices to protect health and wellbeing of all associates.
* Effectively communicate with hotel departments to ensure timely response and completion of housekeeping and cleanliness needs.
* Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
Success factors…
Experience & Education:
* 3+ years of hotel housekeeping experience, preferably in a leadership role
* High School diploma or equivalency education certificate required
* Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day; stand and walk frequently throughout the workday
* Reach, bend, stoop, kneel, and pivot frequently through workday
* Lift, lower, push, pull, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$31k-42k yearly est. 2d ago
Restaurant Server
First Hospitality Group Inc. 3.6
Toledo, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
* Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
* Accurately detail each order, ensuring accuracy and guest delight.
* Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
* Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
* Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
* Always maintain professionalism consistent with restaurant and company expectations.
* Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
* Take on additional tasks as necessary or assigned by restaurant leadership.
Success Factors...
* Effective verbal and written communication skills
* Must be able to speak, read, and write in primary language(s) used in the workplace
* 8+ hours per day; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds frequently
* Reach, bend, stoop, and pivot frequently throughout the workday
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$15k-28k yearly est. 12d ago
Guest Service Representative
First Hospitality Group Inc. 3.6
Dayton, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
$22k-28k yearly est. 10d ago
Italian Steakhouse Line Cook
First Hospitality Group Inc. 3.6
Dayton, OH job
What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities!
About this job…
Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.
What you'll be doing…
* Prepare food of consistently high quality by following recipes and special instructions while upholding portion and production standards.
* Follow all food safety standards by date marking, proper product rotation, and proper temperature and time holding.
* Initiate preparation of food items based on anticipated needs.
* Properly store all food products during and after use.
* Assist in food control standards to reduce waste.
* Operate food preparation equipment such as fryers, broilers, stoves, steamers, food processors, mixers, slicers, ovens, steam tables, tilt kettles, waffle irons, flat-top grills, etc.
* Clean and maintain all equipment and general working environment.
* Contribute as a team member by reporting to work as scheduled, learning and refining processes and procedures, and supporting others as they learn.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Perform other job-related duties as assigned by supervisor.
Requirements…
Experience & Education:
* 1+ years of culinary experience
* High School diploma or equivalency education certificate required
Communication:
* Good verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day; stand and walk frequently throughout the workday
* Reach, bend, stoop, and pivot frequently through workday
* Lift, lower, push, pull, and maneuver up to 50 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
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Aimbridge Hospitality may also be known as or be related to Aimbridge Hospitality, Aimbridge Hospitality LLC and Aimbridge Hospitality LP.