Cargo Agent - Air (CLE)
Cleveland, OH
Job Description
Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Cleveland Hopkins International Airport (CLE) location.
The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!
Job Responsibilities include:
Load/unload air cargo from/to vehicles/trucks
Maintain and operate a forklift, tug and pallet jack safely and efficiently
Adhere to all FAA, Airport, and Air General safety and security procedures
Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances
Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment
Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads
Obtain Customs Log Number and appropriate flight clearances
Reconcile Master and House air waybills, as applicable
Verify booking details and make corrections where applicable
Any other duties assigned by supervisors or managers
Requirements:
High school diploma or GED required.
Must be able to obtain a valid airport SIDA badge.
Must be at least 18 years of age.
Must have a valid and unexpired US Driver's license.
Must be able to lift up to 70 lbs.
Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.
Must be able to clearly understand and communicate in English when performing essential job functions.
Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.
Be available to work varied shifts, including nights, weekends, and holidays.
Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.
Some travel may be required for airline specific training.
Schedule: 2:00 pm - 12:30 am (Wed - Fri) 1:30 pm - 12:00 am on Saturday
Off: Sun, Mon, Tuesday (This is a 4 day work week)
and 05:00 am - 1:30 pm (Wed. - Sun)
Benefits Offered:
Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
Paid Time Off and Sick Time
Paid Parental Leave
401(k) Retirement Plan and Roth after 6 months, company match after 1 year
Life Insurance
Tuition Scholarship Program
Company Emergency Loan Program
Earned Wage Access - offered through Tapcheck
Tuition Reimbursement
Employee Assistance Program (EAP)
Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos:
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