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Air cargo agent skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical air cargo agent skills. We ranked the top skills for air cargo agents based on the percentage of resumes they appeared on. For example, 11.8% of air cargo agent resumes contained data entry as a skill. Continue reading to find out what skills an air cargo agent needs to be successful in the workplace.

15 air cargo agent skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how air cargo agents use data entry:
  • Ensured collection of PANALPINA funds through proper completion of all accounting procedures and data entry.
  • Performed data entry and created data for new customers to the Export Department.

2. Reservations

Here's how air cargo agents use reservations:
  • Monitored company website reservations and resolved internet bookings.
  • Managed daily operations of 2nd tier level flight and fare confirmations for Reservations Center of major tour operator selling to agents.

3. DOT

Here's how air cargo agents use dot:
  • Accept and distribute cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations.
  • Schedule tractors and trailers for DOT inspections.

4. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how air cargo agents use faa:
  • Executed cargo inspections and packaging procedure per FAA regulations.
  • Monitor aircraft and FAA frequencies and ensure proper data is transmitted to internal and public information display screens and personnel.

5. Import Shipments

Here's how air cargo agents use import shipments:
  • Preformed billing and invoicing of import shipments, filing, faxing and answering phone.
  • Coordinate & release of import shipments with customers, carriers and approved trucking companies.

6. Patrol

Here's how air cargo agents use patrol:
  • Border Patrol pilots worked single pilot in light, single engine helicopters during daylight darkness.

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7. Customer Issues

Here's how air cargo agents use customer issues:
  • Resolve Customer Issues and Air Hotline Calls.

8. Booking

Here's how air cargo agents use booking:
  • Provided customers with accurate and up-to-date information regarding scheduling and availability of shipment, routing of cargo and booking information.
  • Assist customers with Questions, complaints, tracking, tracing and booking.

9. IATA

Here's how air cargo agents use iata:
  • Booked and inputted orders, prepared International documentation for export, distribution of IATA's, dangerous goods, and perishables.
  • Handled IATA shipment to all foreign countries, and consolidation to Europe, The Far East and Australia.

10. Air Freight

Here's how air cargo agents use air freight:
  • Consolidated air freight documentation and worked closely with importers.
  • Maintain knowledge of current air freight and inland market rates, and quote customer accordingly.

11. KPI

Here's how air cargo agents use kpi:
  • Maintained a 95% level and above on KPI's while processing 30-50 shipments per month.
  • Maintained station reports of KPI performance.

12. US Customs

The US Customs and Border Protection is the United State's most prominent law enforcement agency in charge of border control, security, travel, and trade. It is responsible for enforcing government regulations on border-related activities. Their jobs include enforcing laws on traveling overseas, luggage inspection, import/export monitoring, and border patrol. The agency is based in Washington DC and comprises over 4000 federals officers maintaining peace throughout the states.

Here's how air cargo agents use us customs:
  • Resolve shipments problems with brokers, US Customs, airlines and customers.
  • Prepare AMS for US Customs, USDA and Forwarding companies.

13. Delivery Orders

A delivery order is a document that is issued to confirm the transportation of a product or cargo to another party. Delivery orders are generally issued by the product owner, sender, or shipment carrier. It is a non-negotiable document and only acts as a product release confirmation from the sender.

Here's how air cargo agents use delivery orders:
  • Prepare Delivery Order for local transfer and Counter-to-Counter Transfer for domestic.
  • Prepare IT documents, delivery orders, bills of Lading and checks for cargo storage and terminal fees

14. Air Cargo

Air cargo pertains to products or properties in an aircraft.

Here's how air cargo agents use air cargo:
  • Checked air cargo against documentation to identify and resolve any discrepancies.
  • Arranged warehouse handling equipment and loaded/unloaded air cargo.

15. Customs Brokers

Here's how air cargo agents use customs brokers:
  • Prepare air import department shipments for int'l arrival & notification to local Customs Brokerage or outside Customs Brokers.
  • Issue payment to airlines as needed & collect funds from other Customs Brokers/Forwarders.
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List of air cargo agent skills to add to your resume

Air cargo agent skills

The most important skills for an air cargo agent resume and required skills for an air cargo agent to have include:

  • Data Entry
  • Reservations
  • DOT
  • FAA
  • Import Shipments
  • Patrol
  • Customer Issues
  • Booking
  • IATA
  • Air Freight
  • KPI
  • US Customs
  • Delivery Orders
  • Air Cargo
  • Customs Brokers
  • Ground Transportation
  • DHL
  • CBP
  • Dangerous Goods
  • Airway
  • Amadeus
  • Computer System
  • Apollo
  • Airline Contracts
  • Logis
  • TSA
  • Unload Goods
  • FDA
  • Arrival Notices
  • Import Documentation
  • Export Documentation
  • ETA
  • AWB
  • Group Travel
  • Air Travel
  • Inbound Freight
  • AS400
  • AES

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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