Guest Services Agent jobs at Air Culinaire Worldwide - 186 jobs

Description Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve. Position Subject to Collective Bargaining Agreement: $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale) Starting pay $19.60 with progression to $23.89 over 5 years. Benefits include: Vacation: up to 14 days per year Sick days: 5 days Holidays: 8 days; 6 standard and 2 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Responsibilities Answers customer calls and inputs all customer trip requests using a computerized scheduling system. Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped Enters new customer information or changes into the system. Follows rules and regulations of the Company; follows instructions of management and supervisors Adheres to all regulations related to the Americans with Disabilities Act (ADA) Maintains confidentiality of passengers' information Maintains a clean and well-organized work area Qualifications Education, Licensing, and Certifications: High school diploma or equivalent, such as GED, required Experience: One to two years of dispatch and/or customer service experience preferred Skills and Knowledge Required: Ability to organize logical and efficient schedules and routes and adapt to changes Ability to read, comprehend and understand a map Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes Ability to assist handicapped passengers when needed Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs Strong written and oral communication skills Clear speech and pleasant phone demeanor Ability to use a multi-line phone system and handle multiple tasks concurrently Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups Will be cross trained as Reservations for coverage purposes Physical Requirements: Must be able to work shifts or flexible work schedules as needed. Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev:Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.For more information, please visit our website at ******************* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. California applicants: Please Click Here for CA Employee Privacy Policy.

Description ReservationistTransdev in San Jose, CA is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer:CBA Position Starting Pay of $22.48/hour with progression to $24.37 at 5 years. (Union Collective Bargaining Agreement) Benefits include: Vacation: • 1 week ( 40 hours) paid vacation after 1 full year of service • 2 weeks (80 hours) paid vacation after 2 full years of service • 3 weeks (120 hours) paid vacation after 5 full years of service • 4 weeks (160 hours) paid vacation after 20 full years of service Paid Sick Leave: 5 days accrued per year of employment Medical, dental, and vision benefits available following 60 days of employment, life insurance, 401k, and 10 paid company holidays. All Benefits are subject to Union Collective Bargaining Agreement Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Answer customer calls and input ride information using a computerized scheduling system. Enter new customer information and changes into the system. Data entry into spreadsheets and databases. Communicate late vehicle service and verifying “No Shows” with customers. Resolve service-related complaints. Create daily route maps of the reservations for the drivers. Other duties as required. Qualifications: High school diploma or GED required. 2 years reservationist or customer service experience. Computer literate Excellent communication and listening skills. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Here for CA Employee Privacy Policy.

Description ReservationistTransdev in Irvine, CA is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum$18.13/hr - $18.67/hr Benefits include: An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan Paid holidays, vacation, and sick time Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Answer customer calls and input ride information using a computerized scheduling system. Enter new customer information and changes into the system. Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual. Resolve service-related complaints. Documents trip authorization according to procedures. Other duties as required. Qualifications: High school diploma or GED required. Reservationist or customer service experience. Computer literate Excellent communication and listening skills. Exercise professional telephone etiquette. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy.

Transdev in Irvine, CA is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum$18.13/hr - $18.67/hr Benefits include: An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan Paid holidays, vacation, and sick time Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Answer customer calls and input ride information using a computerized scheduling system. Enter new customer information and changes into the system. Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual. Resolve service-related complaints. Documents trip authorization according to procedures. Other duties as required. Qualifications: High school diploma or GED required. Reservationist or customer service experience. Computer literate Excellent communication and listening skills. Exercise professional telephone etiquette. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. California applicants: PleaseClick Herefor CA Employee Privacy Policy.

Transdev in San Francisco is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. • $22.25 - $23.00 (Union Collective Bargaining Agreement Payscale) o Starting pay $22.25 with progression to $23.00 over 1 year. Benefits include: • Vacation: up to 14 days per year • Paid Sick Leave: 48 hrs annually full-time employees medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Answers customer calls and inputs all customer trip requests using a computerized scheduling system. Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped Follows rules and regulations of the Company; follows instructions of management and supervisors Adheres to all regulations related to the Americans with Disabilities Act (ADA) Maintains confidentiality of passengers' information Maintains a clean and well-organized work area Other duties as required. Qualifications: • High school diploma or GED required. • 2 years reservationist or customer service experience. • Computer literate • Excellent communication and listening skills. • Must be able to work shifts or flexible work schedules as needed. • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). • Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 45 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy

Transdev in San Francisco is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. * $22.25 - $23.00 (Union Collective Bargaining Agreement Payscale) o Starting pay $22.25 with progression to $23.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 48 hrs annually full-time employees medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answers customer calls and inputs all customer trip requests using a computerized scheduling system. + Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent + Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly + Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services + Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped + Follows rules and regulations of the Company; follows instructions of management and supervisors + Adheres to all regulations related to the Americans with Disabilities Act (ADA) + Maintains confidentiality of passengers' information + Maintains a clean and well-organized work area + Other duties as required. + Qualifications: * High school diploma or GED required. * 2 years reservationist or customer service experience. * Computer literate * Excellent communication and listening skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 45 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6565 Pay Group: MUH Cost Center: 415 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Responsibilities Spirit Airlines is currently seeking positive, enthusiastic individuals with an accomplished background in customer service. As a GSA, your bright personality and smile will start and finish the Spirit Airlines experience for our Guests. Pay Rate: Starting at $16.73/hr. * Greet and check-in our Guests * Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations * Model and share guest service best practices with all team members to deliver a distinctive and delightful Guest experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) * Provide Guest with courteous, friendly, fast, and efficient service * Help our Guest with new and existing reservations, assign seats and issue boarding passes * Handle Guest questions and concerns with professionalism, knowledge and empathy * Manage gate operations and flight close-outs * Organize the safe loading and unloading of our customers on and off the aircraft * Assist with Baggage Service and Baggage Tracing * Perform Gate Functions with professionalism and care - Announcements and Guest Assistance * Perform other duties as assigned or as may be necessary to make sure our Guests are safe and have a fantastic Spirit experience * May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments). Qualifications * High School Diploma or GED Certification required * Must hold a valid Driver's License and be at least 18 years of age (Learner's Permit is not accepted) * Bilingual (Spanish, Creole, and English) Speakers preferred * Must possess excellent verbal and written communication skills in the English language * Must be a U.S. citizen, permanent resident, or have authorization to work in the U.S under any category, except C08, C09, and C11 * Model and deliver a distinctive and delightful customer experience * Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software * Must be able to type and learn airline-specific computer reservation/ ticketing software * Able to stand for long periods of time and consistently lift luggage of up to 70 lbs. * Must be able to work flexible hours, including early mornings, late evenings, weekends, and holidays * Must pass a pre-employment drug screening and 10-year background check * Must be self-motivated and able to work independently * Must be able to maintain a professional image and show no visible tattoos * Must be able to attend training for five (5) continuous weeks; 40 hours a week * Ability to follow processes and procedures and apply a flexible approach when required We offer a competitive salary and comprehensive benefits to our team members including dental, vision, life insurance, 401(k), travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

, this is not a remote position. Job Purpose: The Guest Services Agent is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW) in a manner that is consistent with company policy and procedures, resulting in outstanding guest service and client loyalty. The Guest Services Agent will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with information provided by client while adhering to all details. The Guest Services Agent will work with Operations, Network, IT, Finance and Marketing & Sales to consistently deliver an incredible experience to our clients within the Air Culinaire system. Benefits Package: Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs. Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment. 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions. Plan entry is the first day of the month following 30 days of employment. Three (3) medical plans to choose from, with an excellent employer contribution. Available Dental and Vision insurance Company paid basic life insurance, with the option to elect additional voluntary term life. Company paid short-term and long-term disability insurance. Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance. Health Savings Account and Flexible Spending Account available (for eligible plans) Generous Vacation Program for full time employees Employee Assistance Program (EAP) See our benefits here 2026 Benefits Guide Watch Me To Learn About How Exciting it is to Work for Air Culinaire Worldwide Responsibilities and Associated Duties: - Daily Duties Contribute to all functions and operations of their respective Guest Services Team. Login to assigned phone queue as assigned by management. Work on assigned e-mails that are coordinated by management. Ensure any assigned orders are processed accurately and in a timely manner. Ensure proper note padding of all pertinent information regarding an order. Using company software to determine approved preferred supplier for assigned order. Ensure any orders that are processed by the GSA are e-filed and coded properly. Researching pricing of custom items utilizing company approved websites. Direct communication within the supply chain regarding order clarity, i.e. via phone or e-mail. Execution of quotes and ensuring you are using all resources to “save” and/or “win” by applying appropriate promotional code/discount as directed by manager. Upsell items based on clients requested menu. Logging Process Events according to department policy. Communicate and coordinate efforts among applicable departments to fully resolve customer concerns throughout the life cycle of an order, from order placement to Process Event resolution and invoicing. Apply Process Event solutions by following company issued credit matrix and/or involving immediate management support. Perform self QC of orders ensuring accuracy of requested menu items, ensuring all appropriate fees are present and making sure any potential GPQC issues are minimized prior to submitting the order to the kitchen or manager for further QC. Making sure that once orders are QC'd and submitted that you are taking the necessary steps to get the order confirmed and closing the circle on the order, i.e. contacting supplier via phone or e-mail. Communicate any issues that need to be passed down to management at shift close for communication to subsequent shift personnel. Engage Guest Services Manager, Operations Manager, Director or VP of Guest Services as needed. - As Needed Duties Participating in any cross training opportunities of order entry on diverse client base, i.e. cargo, large cabin and international. Participating in weekly “huddle” meetings on the floor with assigned manager. Handling of escalated issues direct with the customer, kitchen or vendor as needed - in conjunction with Guest Services Manager. Participation as requested in meetings with Guest Services Managers, Network (Bi-weekly), On-Sites (As needed), Customers (as needed). Participating in meetings to discuss direction/concerns within department. Any additional duties as assigned by management. Measures of Success: Specific Job Responsibilities Stellar Customer Service Integrity & Accountability Entrepreneurial Spirit Teamwork Commitment Knowledge, Experience and Skill Requirements: High School diploma or equivalent required, Bachelor's Degree in Hospitality or Culinary Field preferred. Experienced in handling client relationships in a business environment. Prior experience with catering/culinary operations or hospitality required, including basic knowledge of culinary terms and practices. Prior experience in aviation fields a plus. Possess exceptional organizational skills and the ability to multi-task during the course of regular business operations. Must be capable of professional communication, both verbally and written. Proficient in Basic Computer Navigation, MS Outlook/Word/Excel. Knowledge of modern office procedures and methods including telephone communications, office systems, record keeping, and proper formatting/etiquette of correspondence. Ability to establish priorities on a daily basis, work independently, proceed with objectives and resolution of issues. Schedule flexibility is a must, including evening, weekend or holiday hours as necessary. F inal candidate for the position will be required the following: Pre- employment criminal background check Pre-employment Drug Test MVR (if applicable to the position) E-Verify *Please note that qualified candidates are required to work the AM Shift, holidays, and weekends* Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. ____________________________________________________________________________________ Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc. Knowledge, Skill and Abilities • Intermediate computer skills with working knowledge of Microsoft Office programs. • Excellent English verbal and written communication skills. • Must be able to handle stress in a fast-paced environment and ensure deadlines are met. • Ability to concentrate on detail. • Ability to lift 50-70 lbs. • Adhere to safety practices and programs. • Ability to multitask. Education and Experience • High School Diploma or GED required. • 1 year of previous Cargo Agent experience is preferred • Valid US driver's license. • Successful completion of required airport badging process and pre-employment drug screen is required. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced. $23.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

La Quinta Inn in Fort Lauderdale, 3800 West Commercial Blvd. is looking for several front desk agents to join our team. Our ideal candidate is a self-starter, punctual, and hard-working. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. PAY $17/hour Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Description We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. PAY $17/hour Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

WHAT YOU'LL DO Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay. RESPONSIBILITIES Responsible for the efficient and courteous operation of the front desk. Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges. Answers and transfers call from the switchboard using proper telephone etiquette. Answer guest questions about local restaurants and attractions. Make courtesy calls and follow up calls to all guests issues. Send confirmation letters to owners/guests. Coordinate with all other departments to ensure a smooth response to guest s requests. Process all incoming revenue from all departments daily. Open and close the credit card machines and cashier audit reports. Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions from other departments. Order office supplies as needed. Prepare night audit daily. Enter maintenance and service requests in SPI promptly. Make reservations courteously and efficiently. Make room moves and stay over requests for guests as needed to ensure guest satisfaction. Run reports and correct errors before guest check-in. Perform any other inventory management changes as directed by the supervisor or manager. Prepare check-in packets for the upcoming week. Make rental calls to notify owners whether their villa rented or not. Respond to online reviews. Reconcile rentals for the previous month. Check online travel agents for rental inbound. Daily post office and banking run. Block RCI points for unpaid accounts. Manage RCI banking, membership changes, and cancellations. All other duties as assigned by management BENEFITS, COMPENSATION, TRAINING QUALIFICATIONS: High School Diploma/GED Experience from which comparable knowledge and abilities are acquired Basic computer skills Great attention to detail Excellent Customer Service skills with the ability to work under pressure Bilingual is a plus Active listener with the ability to solve problems Work with minimal supervision Excellent verbal and written communication skills Flexible schedule Ability to work evenings, holidays and weekends are a must

Grow Your Career with Flynn Hospitality At Flynn Hospitality, we're not just in the hotel business - we're in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being “Premier” isn't just a title. It's a commitment to excellence in everything we do - from creating memorable guest experiences to fostering a workplace where our people thrive. We're hiring a Front Desk Agent to join our team. If you're passionate about hospitality, driven by results, and ready to lead with purpose - we want to meet you. What You'll Do As a Front Desk Agent, you'll be responsible for: Welcome and check in guests using Hilton or Marriott systems Handle reservations, payments, and guest inquiries Resolve issues with professionalism and positivity Communicate with housekeeping and engineering as needed Promote Marriott loyalty programs and upsell amenities What You Bring Friendly, polished customer service skills Hotel front desk experience preferred Experience with PMS systems like FOSSE a plus Ability to multitask and stay calm under pressure Open availability for all shifts including overnights Why You'll Love Working With Us We believe great work deserves great rewards. We offer: A welcoming & inclusive team culture Industry-leading benefits that support your health, financial goals, and work-life balance Competitive pay and recognition for your efforts Career growth & training through hands-on learning and mentorship Exciting perks like hotel discounts and flexible scheduling Education support with tuition assistance and training programs Retirement savings plans, including a 401(k) with company match A strong focus on promoting from within Let's Build Something Great - Together At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless. Flynn Hospitality is an Equal Opportunity Employer. We're committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk Agent at our beautiful beachfront Resort. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are seeking. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job DescriptionDescription: This role is seasonal with full-time hours Monday-Friday 8:30am-5:00pm. This role will start on November 1, 2025 and run through May 2026. About Pelican Bay Foundation Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region. The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land. About the Position We are seeking a seasonal Guest Services Representative to be part of our Member & Guest Services department. You'll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable. You'll have a chance to work with a passionate year-round team of managers, supervisors, along with an exceptional group of seasonal people from around the world. What You'll Do Greet and assist members, making them feel welcomed. Answer telephone calls for The Commons, ascertaining what help can be given to member(s) or transferring the call to the appropriate extension. Create guest cards, realtor cards and employee cards-- requiring computer input, speed and accuracy. Learn computer program for the ability to find members by number or name for creating guest cards, updating addresses and other member file information as needed. Maintain a cash box and use the Point-of-Sale (POS) system to sell guest passes and other items and give accurate change for cash sales. Process credit card transactions. Submit daily POS reports and cash accurately. Provide customer service to both members and guests-must be knowledgeable of all areas of Pelican Bay and current events. Update database with Member information as supplied by members. Maintain adequate supply of flyers, brochures, and printed information. Help members and guests with Lost & Found, by phone and in person-using the Security Lost & Found log and paperwork. Take appointments for the Special Needs tram and follow-up as necessary. Requirements: Skills & Experience Must be a self-starter and have good customer service skills and communication skills. Must be computer literate. Must be quick with computer input and have the ability to work with customers present. Ability to multi-task, creating guest passes with many interruptions such as greeting new customers, directing customers and answering the phone. Must understand and do basic math. Keep accurate, legible records. Open and close the office as necessary. Education Minimum High school diploma/GED or equivalent Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described including a thorough knowledge and related work experience in one or more of the following trades: plumbing, carpentry, electrical, and A/C. We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits: 401k with excellent employer match Free Team Member Meals Team Member Referral Bonus Company-provided uniforms Every team member joining our Foundation will share our Core Values: Welcoming: Help build and embrace a sense of community and belonging for all. Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement. Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points. Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect. Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace

Temporary Description This role is seasonal with full-time hours Monday-Friday 8:30am-5:00pm. This role will start on November 1, 2025 and run through May 2026. Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region. The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, three tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land. About the Position We are seeking a seasonal Guest Services Representative to be part of our Member & Guest Services department. You'll get the opportunity to foster a culture of creating memorable experiences for members and their guests. Our ideal candidate has strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will work well under pressure, be a team player, organized, flexible, self-motivated, and reliable. You'll have a chance to work with a passionate year-round team of managers, supervisors, along with an exceptional group of seasonal people from around the world. What You'll Do Greet and assist members, making them feel welcomed. Answer telephone calls for The Commons, ascertaining what help can be given to member(s) or transferring the call to the appropriate extension. Create guest cards, realtor cards and employee cards-- requiring computer input, speed and accuracy. Learn computer program for the ability to find members by number or name for creating guest cards, updating addresses and other member file information as needed. Maintain a cash box and use the Point-of-Sale (POS) system to sell guest passes and other items and give accurate change for cash sales. Process credit card transactions. Submit daily POS reports and cash accurately. Provide customer service to both members and guests-must be knowledgeable of all areas of Pelican Bay and current events. Update database with Member information as supplied by members. Maintain adequate supply of flyers, brochures, and printed information. Help members and guests with Lost & Found, by phone and in person-using the Security Lost & Found log and paperwork. Take appointments for the Special Needs tram and follow-up as necessary. Requirements Skills & Experience Must be a self-starter and have good customer service skills and communication skills. Must be computer literate. Must be quick with computer input and have the ability to work with customers present. Ability to multi-task, creating guest passes with many interruptions such as greeting new customers, directing customers and answering the phone. Must understand and do basic math. Keep accurate, legible records. Open and close the office as necessary. Education Minimum High school diploma/GED or equivalent Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described including a thorough knowledge and related work experience in one or more of the following trades: plumbing, carpentry, electrical, and A/C. We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits: 401k with excellent employer match Free Team Member Meals Team Member Referral Bonus Company-provided uniforms Every team member joining our Foundation will share our Core Values: Welcoming: Help build and embrace a sense of community and belonging for all. Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement. Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points. Respectful: To always do the right thing even when it is hard and treat others with fairness, consistency, and respect. Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Check guests in and out of the property Handle guest inquiries and provide information about the local area Assist with resolving guest complaints and issues Process payments and maintain accurate records Collaborate with other team members to ensure guest satisfaction Requirements: Excellent customer service skills Strong communication and interpersonal abilities Attention to detail and problem-solving skills Ability to work in a fast-paced environment Previous experience in a customer-facing role is a plus Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.