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  • Air/ FTL Sales

    Edgewell Supply Chain

    Remote air export agent job

    FTL Brokerage BDM (East Coast/ Mid West) $75,000 Base Salary, fully remote opportunity. My Client A family-owned International freight forwarder, They have been going for over 40 years with a wealth of experience in air freight and domestic FTL for SMB clients. They are now looking to grow out from their HQ in Missouri into other capital cities across the East Coast. My client prides themself on customer service so you will have no issue with maintaining business. The Ideal Candidate will be? - Minimum 5 years of Brokerage Sales experience. - New business hunter. - Expereince working in a non-asset brokerage. - Mode of transportation - Air freight AND/ OR Domestic FTL. - Proven track record of building/ managing a book of business over $50,000 GP. What's in it for you? 30% uncapped commission with a phenomenal operations support team to onboard and support your client base. Autonomous working culture.
    $50k-75k yearly 60d+ ago
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  • International Freight Forwarding Agent (Air & Ocean, Import/Export - PIT / Remot

    Freighttas

    Remote air export agent job

    Join a fast-growing, customer-focused logistics leader known for its high standards, responsive service, and team-oriented culture. We're seeking an experienced and self-sufficient International Freight Forwarding Agent to handle air and ocean, import and export operations from A-Z. This is a hands-on role for someone who thrives in an empowered environment where initiative and expertise are recognized and rewarded. If you're located within 50 miles of Pittsburgh (PIT), you'll have the flexibility to work hybrid or remote depending on experience and performance. Why Join Us: Reputable, growing international freight forwarder with a strong operational infrastructure and long-standing customer relationships. Empowered culture that values independence, problem-solving, and direct communication. Collaborative leadership focused on employee success, professional growth, and long-term stability. Modern systems and tools to help you work efficiently and stay connected across global networks. Requirements Manage complete international shipments - air, ocean, import, and export - from booking to final delivery. Quote directly to customers, ensuring accurate pricing and margin control; procure costs from carriers and agents at a transactional level. Prepare and review all shipment documentation (commercial invoices, packing lists, AES filings, bills of lading, etc.). Coordinate with carriers, brokers, and overseas partners to ensure timely pickups, clearances, and deliveries. Track shipments proactively and provide timely updates to clients. Handle exceptions, delays, and problem resolution with professionalism and urgency. Ensure compliance with U.S. Customs and international trade regulations. Contribute to continuous improvement initiatives and operational efficiency. Qualifications: 3-5 years of international freight forwarding experience handling both air and ocean operations. Demonstrated expertise in quoting, pricing, and cost procurement. Thorough understanding of Incoterms, international documentation, and compliance requirements. Excellent multitasking, time management, and customer service skills. Experience with CargoWise, Magaya, or similar TMS preferred. Self-motivated, dependable, and able to work independently or collaboratively. Preferred Skills: Experience coordinating multi-modal freight (air, ocean, truck, rail). Familiarity with global trade compliance and customs regulations. Strong communication and negotiation skills with vendors and clients alike. Location & Remote Policy: Based in Pittsburgh, PA 15222. Candidates within 50 miles of the PIT market may work hybrid or fully remote depending on performance and operational needs. Benefits Competitive salary based on experience ($55,000-$85,000 range). Medical, Dental, and Vision Insurance. 401(k) Retirement Plan with Company Match. Paid Time Off (PTO) and Paid Holidays. Career development and internal advancement opportunities. Supportive, collaborative work environment with long-term growth potential.
    $55k-85k yearly Auto-Apply 59d ago
  • Air Import/Export Coordinator

    OEC Group 4.5company rating

    Remote air export agent job

    We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients. As an Air Coordinator, your primary responsibilities will be understanding airline routing, warehousing, trucking rate negotiation, and dispatching freight. OEC Group is looking for a detail-oriented person with great communication and decision-making skills. Requirements: Minimum 1 years' experience in an Air Import/Export role is required; especially in a high-volume freight environment. Minimum 1 years' experience in a fast-paced office environment; preferably in an administrative/clerical role handling various requests and concurrent tasks. Previous experience using the ERP system, CargoWise One, is preferred. Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel. Positive attitude and a willingness to learn. Responsibilities: Coordinate all aspects of air import and export shipments including preparing documentation, data entry, tracing, billing, arranging deliveries, etc. Closely track and trace all international and domestic cargo movements to meet tight deadlines. Record and advise customers of updates to cargo status. Communicate daily with airlines, vendors, truckers, customers, sales representatives, and overseas offices. Assist sales representatives with warehouse and trucking requests. Salary: $22-$28/hour dependent on transferable experience and education level. Benefits: Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group. 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time. Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance. 401K retirement plan with 3% company match. Discounted pet insurance - woof! woof! meow! Annual performance bonus and mid-year reviews for salary increases. Education: Bachelor's degree or higher preferred. OEC Group is an Equal Opportunity Employer
    $22-28 hourly Auto-Apply 29d ago
  • Freight Coordinator (Full-time)

    Buckle 4.0company rating

    Air export agent job in Canton, OH

    The Freight Coordinator position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Compare and verify merchandise invoices to items received to ensure that shipments are correct Send any alterations, layaways, or special orders to Guests via FedEx Check accuracy of freight packing slips and transfer slips Double-check that all transfers have been processed through the register and that items match what you are shipping out When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked Visual Merchandise Management Remove any pins and plastic from merchandise shipped in Place Sensormatic tags on each garment in the designated place Hang and fold merchandise to be put on the sales floor and steam when necessary Assist on projects on floor when necessary Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs Develop and maintain knowledge of Point of Sale (“POS”) software Receive freight boxes and store transfers through register Send discrepancies in store mail and file non-errors for 30 days Maintain all shipment-related paperwork Watch for and recognize security risks and thefts, and know how to prevent or handle these situations Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping) Send in recalls and Return to Vendors (RTVs) on a weekly basis Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.) Organize fixtures and shelving Engage in activities that support a neat, clean, and organized work area. Maintain daily work filed and in order Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience No prior experience or training. Additional Requirements Due to the nature of the job, must be 18 years of age or older. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $23k-26k yearly est. 60d+ ago
  • Cargo Agent - Air (CLE)

    Air General Incorporated 3.6company rating

    Air export agent job in Cleveland, OH

    Job Description Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our Cleveland Hopkins International Airport (CLE) location. The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team. If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us! Job Responsibilities include: Load/unload air cargo from/to vehicles/trucks Maintain and operate a forklift, tug and pallet jack safely and efficiently Adhere to all FAA, Airport, and Air General safety and security procedures Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads Obtain Customs Log Number and appropriate flight clearances Reconcile Master and House air waybills, as applicable Verify booking details and make corrections where applicable Any other duties assigned by supervisors or managers Requirements: High school diploma or GED required. Must be able to obtain a valid airport SIDA badge. Must be at least 18 years of age. Must have a valid and unexpired US Driver's license. Must be able to lift up to 70 lbs. Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs. Must be able to clearly understand and communicate in English when performing essential job functions. Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens. Be available to work varied shifts, including nights, weekends, and holidays. Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines. Some travel may be required for airline specific training. Schedule: 2:00 pm - 12:30 am (Wed - Fri) 1:30 pm - 12:00 am on Saturday Off: Sun, Mon, Tuesday (This is a 4 day work week) and 05:00 am - 1:30 pm (Wed. - Sun) Benefits Offered: Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc. Paid Time Off and Sick Time Paid Parental Leave 401(k) Retirement Plan and Roth after 6 months, company match after 1 year Life Insurance Tuition Scholarship Program Company Emergency Loan Program Earned Wage Access - offered through Tapcheck Tuition Reimbursement Employee Assistance Program (EAP) Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos: ***********************************
    $34k-45k yearly est. 15d ago
  • Freight Forwarder, Air Export

    DSV 4.5company rating

    Air export agent job in Cleveland, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Cleveland, Emerald Pkwy Division: Air & Sea Job Posting Title: Freight Forwarder, Air Export Time Type: Full Time Summary A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction. Duties and Responsibilities Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading Track and monitor shipments, providing regular updates to customers on the status of their shipments Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws All other duties as assigned. Educational background / Work experience Prior experience in freight forwarding, logistics, or a related field is preferred Experience in Freight Forwarding is highly desirable Skills & Competencies Mathematical Skills Ability to perform basic mathematical calculations, such as calculating costs and rates Other Skills Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment Function / Market & Industry Knowledge / Business Acumen / Processes Knowledge of air freight logistics and customs regulations Understanding of trade laws and regulations Language skills Fluency in English is required Knowledge of additional languages is a plus Computer Literacy Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferred At-Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay range is $22.50 - $30.50/hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $22.5-30.5 hourly 47d ago
  • Data Import Specialist (Investment Finance) (remote)

    Finfolio

    Remote air export agent job

    Are you able to wrangle millions of transactions every day? Can you help us automate and improve our processes? FinFolio is the back office for large investment advisors and you will help us support our mission critical software. Who is FinFolio? We make wealth management simpler! A SaaS solution that is the back office for professional wealth managers Our software reports, trades, and bills investment accounts 100% remote company with great benefits Startup, small-company atmosphere Passionate and excited about great software and making our clients happy What will you do at this job? Download files daily (M-F excluding stock market holidays) file downloads from financial custodians using websites, FTP servers and various software Must be able to start at 5AM ET each day Complete the daily task list by 8AM ET with a hard deadline Establish daily remote connections and controls for multiple Amazon AWS machines Maintain and write new interfaces to custodians and other data systems Update and maintain SQL, C# and PowerShell scripts and other tools to automate downloads Reconcile accounts and analyze data problems Communicate with clients about reconciliation problems What qualifications would help me be successful at FinFolio? Must be familiar with market operations (Exchanges, stocks, bonds, financial institutions, etc.) Must be tech savvy Excellent written and verbal communication skills in English Must be reliable, self starting, strong attention to detail Knowledge of FTP and data transfer tools server access Knowledge of scripting tools, SQL, coding skills What remote tools do we use? Slack for intra-office communication Discord for presence and internal meetings GMail for communication with clients and data vendors Gusto for HR and payroll Google Drive for documents, spreadsheets, etc. Hubspot for contact management and help desk Why should you work here? Work with a team that is excited and passionate about what they do Help support an amazing, best-in-class product that is fun to use Competitive salary + health/dental + unlimited time off + 401K match Interact with interesting and successful financial advisor clients
    $42k-62k yearly est. 60d+ ago
  • Freight Coordinator (Full-time)

    The Buckle 4.0company rating

    Air export agent job in Canton, OH

    The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities). Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service * Compare and verify merchandise invoices to items received to ensure that shipments are correct * Send any alterations, layaways, or special orders to Guests via FedEx * Check accuracy of freight packing slips and transfer slips * Double-check that all transfers have been processed through the register and that items match what you are shipping out * When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked Visual Merchandise Management * Remove any pins and plastic from merchandise shipped in * Place Sensormatic tags on each garment in the designated place * Hang and fold merchandise to be put on the sales floor and steam when necessary * Assist on projects on floor when necessary Operations * Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs * Develop and maintain knowledge of Point of Sale ("POS") software * Receive freight boxes and store transfers through register * Send discrepancies in store mail and file non-errors for 30 days * Maintain all shipment-related paperwork * Watch for and recognize security risks and thefts, and know how to prevent or handle these situations * Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping) * Send in recalls and Return to Vendors (RTVs) on a weekly basis * Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.) * Organize fixtures and shelving * Engage in activities that support a neat, clean, and organized work area. * Maintain daily work filed and in order * Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner * Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns * Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. * Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. * Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): * Insurance * Spending and Savings Accounts * Paid Time Off * 401(k) Retirement Plan * Teammate Discount * Performance Bonuses * Leave Options * Employee Assistance Program Education and/or Experience No prior experience or training. Additional Requirements Due to the nature of the job, must be 18 years of age or older. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite
    $23k-26k yearly est. 60d+ ago
  • Sr. Import Specialist

    Rogers & Brown 4.2company rating

    Remote air export agent job

    As a Senior Import Specialist, you will be a pivotal member of our customs brokerage team, responsible for leading and overseeing complex import operations. This role demands a deep understanding of import processes, customs regulations, and compliance requirements, as well as the ability to mentor and guide other team members. The Senior Import Specialist plays a critical role in ensuring the efficient and compliant importation of goods for our valued clients. KEY RESPONSIBILITIES 1. Customs Documentation: Review and process import documentation, ensuring accuracy, completeness, and compliance with customs regulations. 2. Customs Clearance Leadership: Lead the customs clearance process for a wide range of imported goods, including tariff classifications and coordination with customs authorities. 3. Freight Forwarding: Manage the freight forwarding process of imported goods including arranging overseas transportation and bookings with our international partners. 4. Compliance Expertise: Stay up to date with changes in customs regulations, trade agreements, and tariff schedules to ensure comprehensive compliance with international trade laws and regulations. 5. Tariff Classification: Assign, as needed, the appropriate Harmonized System (HS) tariff codes for imported products, minimizing duty liabilities for clients. 6. Client Engagement: Act as a senior point of contact for key clients, providing exceptional customer service, addressing complex inquiries, and delivering insightful guidance on import operations. 7. Problem Resolution Leadership: Proactively identify and resolve complex import-related challenges, including customs delays, documentation discrepancies, or transportation issues, while mentoring other team members. 8. Accounting: Responsible for properly billing clients and vetting payments to vendors according to company policy and providing other accounting functions as needed. 9. Vendor and Stakeholder Relations Management: Foster strong working relationships with vendors, carriers, and government agencies to facilitate the import process, resolve high-level issues, and ensure efficient cargo movement. 10. Reporting and Analytics: Generate and analyze detailed import-related reports, clearance statuses, and compliance records, to drive process improvements. Responsible for writing, updating, and reviewing client specific processes. 11. Mentorship: Provide guidance and mentorship to other import specialists, facilitating their professional growth and ensuring the quality and efficiency of import operations. 12. Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to the ongoing enhancement of the import department's operations. 13. Team Collaboration: Collaborate closely with customs brokers, import representatives, and other team members to streamline import operations, maintain high-quality service, and achieve team goals. 14. Time Management: Ability to handle high volumes and multiple accounts at one time, including serving as a back up to other import roles. 15. Development: Contribute to knowledge sharing by training team members and developing, maintaining, and improving Standard Operating Procedures (SOPs) to ensure consistency, accuracy, and compliance. Requirements QUALIFICATIONS AND SKILLS 1. Education: High school diploma or equivalent; a bachelor's degree in a related field is a plus. 2. Import Experience: A minimum of 5-7 years of hands-on experience in import operations, with a proven track record of successfully managing complex import processes. Senior-level candidates should have in-depth knowledge of all aspects of import, including documentation, customs clearance, and compliance. 3. Customs Compliance Expertise: Advanced understanding of customs regulations, including import classifications, and documentation requirements. Mastery of relevant government agencies' regulations and procedures is essential. 4. Tariff Classification Expertise: Understanding of Harmonized System (HS) tariff codes for a wide range of imported products. 5. Leadership Skills: Demonstrated leadership abilities, including the capacity to lead a team of import specialists, mentor other team members, provide guidance on complex import issues, and serve as backup to other import roles. 6. Client Engagement: Proven ability to act as a senior point of contact for key clients, delivering exceptional customer service, addressing complex inquiries, and providing strategic guidance on import operations. 7. Problem-Solving and Decision-Making: Strong problem-solving skills, including the capability to identify and resolve complex import-related challenges, make informed decisions, and implement effective solutions. 8. Vendor and Stakeholder Relations Management: A history of building and maintaining strong working relationships with vendors, carriers, and government agencies to facilitate the import process and resolve high-level issues. 9. Reporting and Analytics: Advanced skills in generating and analyzing detailed import-related reports, clearance statuses, and compliance records, to drive process improvements and strategic decision-making. 10. Continuous Improvement: A commitment to identifying opportunities for process improvements, implementing best practices, and contributing to the ongoing enhancement of the import department's operations. 11. Software Proficiency: Proficiency in customs clearance software and advanced proficiency in the Microsoft Office Suite (Word, Excel, Outlook). CargoWise experience preferred. 12. Regulatory Certifications: Possession of relevant certifications, such as Certified Customs Specialist (CCS), or other advanced certifications in international trade and customs brokerage, can demonstrate expertise and commitment to professional development. 13. Customs Broker License (Preferred): While not always required for a Senior Import Specialist role, having a customs broker license is often preferred and can be a significant advantage. Why You'll Love Working Here: Hybrid Schedule: Work from home 2 days a week after training Company-Paid Benefits: Dental insurance, short-term disability, long-term disability, life insurance Extensive Benefits Package: Medical insurance with HRA to reduce your out-of-pocket costs + a long list of voluntary benefits Family Culture: Supportive team environment where your contributions are valued Opportunities for growth and development in a stable, thriving industry Meaningful work that supports global trade and keeps supply chains moving If you have experience within customs brokerage, freight forwarding, or logistics and are ready to take the next step in your career, we would love to hear from you!
    $29k-42k yearly est. 19d ago
  • Dockworker, Part Time - TForce Freight

    T-Force 3.9company rating

    Air export agent job in Richfield, OH

    Come join a growing team at TForce Freight! Offering PENSION, 401K, paid time off, excellent wages and benefits and much more! If you have a positive customer-focused attitude and excellent communication skills then come grow your career at TForce Freight! Please be sure to list a complete 10 year employment history on the application in accordance with FMCSA regulations. TForce Freight is a less-than-truckload (LTL) freight carrier in North America, operating as a subsidiary of TFI International. TForce Freight provides transportation and logistics services for various types of shipments, including palletized and heavy LTL loads. With 178 plus service centers, services include regional, interregional, and long-haul transportation, as well as cross-border services and advanced tracking technology. Job Title: Dockworker Part-Time with CDL Job Summary: TForce Freight is seeking a reliable, safety and customer focused individual to join our growing logistics team as a part-time Dockworker with a CDL. As part of a dynamic team at TForce Freight, in this position you will ensure freight is loaded safety and efficiently to be delivered on time and in good condition to our customers. This includes operating powered warehouse equipment, including forklifts, cherry pickers, hydraulic jacks and extended belts. Tractors will be utilized to maneuver vehicles efficiently and safely, even in tight spaces. Additionally, this role requires the safe operation of a tractor and trailer as needed to deliver and/or pick-up freight from our customers while being positive, safety focused and professional. Key Responsibilities: Operate yard trucks to manage dock needs and maintain a safe, clean environment. Print BOL for daily deliveries. Process and palletize all damaged penny and RTV merchandise. Follow all safety protocols to ensure a secure workplace. Help maintain and care for dock equipment. Unload cargo using cranes or forklifts. Secure shipments upon arrival and before departure Operate a commercial vehicle transporting goods to various locations safety and efficiently as needed. Perform pre-trip and post-trip inspections of the vehicle and report any maintenance needs. Adhere to all local, state and federal transportation regulations and safety protocols. Maintain accurate logs for driving hours, routes traveled and cargo conditions. Communicate with the dispatch management team regarding schedules, delays and any issues that may arise during transportation. Qualifications: Forklift operator certification Impeccable customer service and dedication Valid class A Commercial Driver's License (CDL) in resident state Hazmat, tanker and doubles endorsements 21 years of age Meet all DOT and Company requirements Safety perform essential job functions without obvious risk of injury to self or co-workers Able to read, write and speak the English language U.S. citizen or otherwise authorized to work in the U.S. Strong organizational and time managements skills
    $35k-49k yearly est. Auto-Apply 27d ago
  • Dockworker, Part Time - TForce Freight

    Tforce Freight

    Air export agent job in Richfield, OH

    Come join a growing team at TForce Freight! Offering PENSION, 401K, paid time off, excellent wages and benefits and much more! If you have a positive customer-focused attitude and excellent communication skills then come grow your career at TForce Freight! Please be sure to list a complete 10 year employment history on the application in accordance with FMCSA regulations. TForce Freight is a less-than-truckload (LTL) freight carrier in North America, operating as a subsidiary of TFI International. TForce Freight provides transportation and logistics services for various types of shipments, including palletized and heavy LTL loads. With 178 plus service centers, services include regional, interregional, and long-haul transportation, as well as cross-border services and advanced tracking technology. Job Title: Dockworker Part-Time with CDL Job Summary: TForce Freight is seeking a reliable, safety and customer focused individual to join our growing logistics team as a part-time Dockworker with a CDL. As part of a dynamic team at TForce Freight, in this position you will ensure freight is loaded safety and efficiently to be delivered on time and in good condition to our customers. This includes operating powered warehouse equipment, including forklifts, cherry pickers, hydraulic jacks and extended belts. Tractors will be utilized to maneuver vehicles efficiently and safely, even in tight spaces. Additionally, this role requires the safe operation of a tractor and trailer as needed to deliver and/or pick-up freight from our customers while being positive, safety focused and professional. Key Responsibilities: Operate yard trucks to manage dock needs and maintain a safe, clean environment. Print BOL for daily deliveries. Process and palletize all damaged penny and RTV merchandise. Follow all safety protocols to ensure a secure workplace. Help maintain and care for dock equipment. Unload cargo using cranes or forklifts. Secure shipments upon arrival and before departure Operate a commercial vehicle transporting goods to various locations safety and efficiently as needed. Perform pre-trip and post-trip inspections of the vehicle and report any maintenance needs. Adhere to all local, state and federal transportation regulations and safety protocols. Maintain accurate logs for driving hours, routes traveled and cargo conditions. Communicate with the dispatch management team regarding schedules, delays and any issues that may arise during transportation. Qualifications: Forklift operator certification Impeccable customer service and dedication Valid class A Commercial Driver's License (CDL) in resident state Hazmat, tanker and doubles endorsements 21 years of age Meet all DOT and Company requirements Safety perform essential job functions without obvious risk of injury to self or co-workers Able to read, write and speak the English language U.S. citizen or otherwise authorized to work in the U.S. Strong organizational and time managements skills
    $34k-49k yearly est. Auto-Apply 27d ago
  • Ocean Import Coordinator

    Transgroup Express, LLC 4.2company rating

    Air export agent job in Brunswick, OH

    About Scan Global Logistics: At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun. This is a direct hire, full time, on-site position based in Brunswick, OH . Position Overview: SGL is seeking a proactive Ocean Import Coordinator to oversee end-to-end ocean import operations. In this role, you will manage the complete freight forwarding process from initiating shipment documentation to coordinating with internal teams and delivering exceptional customer service. You will ensure the accurate and timely movement of cargo and information while maintaining compliance with company procedures and industry standards. This position offers an excellent opportunity for individuals with freight forwarding experience who are eager to advance their careers in international logistics and gain hands-on experience in all aspects of ocean import operations. Job Description: Enter international ocean import tracking documentation from origin to destination. Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances. Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents. Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures. Maintain polite, timely, and efficient customer service. Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing. Ensure that shipments are picked up and transferred with the proper partners. Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers. To stay competitive, negotiate shipping costs. Prepare customs declarations and bonds. Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers). Establish and manage the essential procedures to ensure that all employees work in a clean, well-organized, safe, and healthy environment. Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures from departure, arrival, customs clearance, PODs, etc. Arrange for container pickup and return to railyard. Coordination of daily shipments (documentation, monitoring, arranging pickup/ dispatching, communicate with carriers and issuing invoices etc.) Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures. In-depth communications with e.g., vendor, shipper, customer carrier, overseas agents, freight forwarders, customs broker, local pickup, and delivery companies etc. Responds to emails and rate requests in a timely manner, assisting local sales efforts. Accurate and Timely Billing e.g.: create customer invoice and approve payables. Review standard operating procedures to ensure compliance, FMC, Quality Assurance Standards, TAPA, and IMDG, ISO, Customs, etc. In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC Understand department process flow, looking for best practices to improve operational efficiency and productivity. Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer. Escalation of problems to Management when necessary Perform any other duties that may be assigned by the Department Manager Qualifications: Customer service oriented Attention to detail Problem solving attitude. Active Listening Telephone Etiquette Basic Software Skills (Ms. Office & Ms. Excel) Basic Computer Skills Education and Experience: Ocean Import experience +2 years (is must) Experience in freight forwarding Ocean operations processes and procedures. Experience of bonded freight and cargo Previous experience with CargoWise is preferred but not required Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Work authorization/security clearance requirements: Must be eligible to work in the United States Must pass TSA eligibility screening. Job Type: Full-time Pay: $28.85 - $33.65 Per Hour Schedule: 8-hour shift (Monday to Friday) Work Location: On-site Benefits: 401(k) Health Insurance Dental insurance Vision Insurance Employee assistance program Health Savings Account (HSA) Life insurance Short Term Disability Insurance Long Term Disability Insurance Paid Time Off Tuition Reimbursement
    $28.9-33.7 hourly Auto-Apply 31d ago
  • Freight Agents/Brokers

    Global Selecta Group

    Remote air export agent job

    We're looking for energetic and highly motivated Freight Brokers/Agents to join a nationwide logistics company with over 15 years of freight forwarding experience. We are seeking freight agents with a book of business, and at least $1 MM in annual gross revenue. This is a fully remote position and comes with state-of-the-art platforms, outstanding support, unmatched sales service, an amazing back-office, and also very important... GREAT PAY! The ideal Freight Agent/broker will be responsible for booking carriers, as well as assisting in the business development of new accounts and the expansion of their current customers. We're looking for someone to leverage their network in order to move as much freight as possible while earning as much money as possible! Main Requirements (Must Haves) Current Book of Business (+$1MM) 3+ Years Experience as a Freight Agent Great People Skills Ability to work remotely Main Responsibilities: Building and maintaining customer relationships Maintain and develop your existing accounts and identify further business opportunities to expand the business outreach Identify and select reputable and safe carriers for freight services. Provide and negotiate shipping rates with carriers Book orders with carriers and assist carriers to prepare for loads. Collaborate with shippers, carriers, and dispatchers to manage scheduled collections and drop-offs. Track the status of loads and keep accurate records of relevant activities. Update customers on the status of shipments, and assist with other inquiries. Promptly address any issues or delays in shipments What we Offer: Freight Brokers / Agents earn up to 70% Commission 1 Million in Gross Sales = Could Earn $105,000 2 Million in Gross Sales = Could Earn $210,000 3 Million in Gross Sales = Could Earn $315,000 *Average Margins of 15% Used How to Apply If you are interested in the position, please apply or send us your resume so we can schedule a call with you.
    $27k-42k yearly est. 60d+ ago
  • Freight Agent

    Partner Fr8

    Remote air export agent job

    Partner Fr8 is a rapidly growing logistics company that empowers freight agents to grow their businesses without geographic boundaries. We provide a web-based TMS, giving agents access to thousands of carriers nationwide, vetted by Highway. Partner Fr8 handles the operations, while agents focus on what they do best-building relationships and driving sales. Position Overview: As a Freight Agent at Partner Fr8, you will be an independent contractor responsible for driving revenue by securing new clients and managing ongoing relationships. You will have the flexibility to work remotely and will receive full operational support from our in-house team, including billing, accounts receivable and payable, and carrier management. Key Responsibilities: Develop and maintain relationships with shippers, providing tailored solutions to their freight needs. Manage customer accounts, ensuring top-notch service and consistent follow-up. Collaborate with our brokerage team to find the right carriers for your clients' shipments. Expand your book of business by identifying and onboarding new clients. Stay up-to-date on industry trends and market shifts to provide customers with the most competitive rates and solutions. What We Offer: A competitive, uncapped commission split with no non-compete clause-agents retain full ownership of their customers. Complete back-office support, including billing, accounts payable, and accounts receivable. Operational support from our brokerage team, including load booking, carrier management and freight tracking. Bi-weekly commission via ACH for invoiced loads. Access to an expansive network of carriers and full use of our TMS system. Dedicated support from our agent relations team to ensure your success. Requirements: At least 1 year of sales experience and 2 years of logistics experience (freight broker or trucking industry preferred). Ability to quote freight independently or utilize company-provided quoting tools to secure competitive rates. Established transferrable book of business is a plus but not . Strong communication and negotiation skills. Self-motivated, with a proven ability to work independently. Proficiency in TMS systems is an advantage, but training is provided. Why Join Us? Partner Fr8 offers you the opportunity to build and grow your own business while benefiting from a supportive team that handles the heavy lifting behind the scenes. Our agents enjoy the flexibility and freedom to work on their terms, with no geographic limitations and full control over their customer relationships.
    $28k-43k yearly est. 57d ago
  • Freight Forwarder, Air Export

    DSV Road Transport 4.5company rating

    Air export agent job in Cleveland, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Cleveland, Emerald Pkwy Division: Air & Sea Job Posting Title: Freight Forwarder, Air Export Time Type: Full Time Summary A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction. Duties and Responsibilities * Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels * Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading * Track and monitor shipments, providing regular updates to customers on the status of their shipments * Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise * Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery * Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws * All other duties as assigned. Educational background / Work experience * Prior experience in freight forwarding, logistics, or a related field is preferred * Experience in Freight Forwarding is highly desirable Skills & Competencies Mathematical Skills * Ability to perform basic mathematical calculations, such as calculating costs and rates Other Skills * Excellent organizational and time management skills * Strong communication and interpersonal skills * Attention to detail and accuracy * Ability to work well under pressure and in a fast-paced environment Function / Market & Industry Knowledge / Business Acumen / Processes * Knowledge of air freight logistics and customs regulations * Understanding of trade laws and regulations Language skills * Fluency in English is required * Knowledge of additional languages is a plus Computer Literacy * Proficiency in Microsoft Office Suite * Experience with logistics software and systems is preferred At-Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay range is $22.50 - $30.50/hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $22.5-30.5 hourly 51d ago
  • Ocean Import Coordinator

    Transgroup Express, LLC 4.2company rating

    Air export agent job in Brunswick, OH

    About Scan Global Logistics: At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude' and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun. This is a direct hire, full time, on-site position based in Brunswick, OH. Position Overview: SGL is seeking a proactive Ocean Import Coordinator to oversee end-to-end ocean import operations. In this role, you will manage the complete freight forwarding process from initiating shipment documentation to coordinating with internal teams and delivering exceptional customer service. You will ensure the accurate and timely movement of cargo and information while maintaining compliance with company procedures and industry standards. This position offers an excellent opportunity for individuals with freight forwarding experience who are eager to advance their careers in international logistics and gain hands-on experience in all aspects of ocean import operations. Job Description: Enter international ocean import tracking documentation from origin to destination. Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances. Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents. Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures. Maintain polite, timely, and efficient customer service. Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing. Ensure that shipments are picked up and transferred with the proper partners. Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers. To stay competitive, negotiate shipping costs. Prepare customs declarations and bonds. Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers). Establish and manage the essential procedures to ensure that all employees work in a clean, well-organized, safe, and healthy environment. Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures from departure, arrival, customs clearance, PODs, etc. Arrange for container pickup and return to railyard. Coordination of daily shipments (documentation, monitoring, arranging pickup/ dispatching, communicate with carriers and issuing invoices etc.) Monitor and manage shipments until completion. Keep customers appraised to the import details of transactions in accordance with local office import operation procedures. In-depth communications with e.g., vendor, shipper, customer carrier, overseas agents, freight forwarders, customs broker, local pickup, and delivery companies etc. Responds to emails and rate requests in a timely manner, assisting local sales efforts. Accurate and Timely Billing e.g.: create customer invoice and approve payables. Review standard operating procedures to ensure compliance, FMC, Quality Assurance Standards, TAPA, and IMDG, ISO, Customs, etc. In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC Understand department process flow, looking for best practices to improve operational efficiency and productivity. Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer. Escalation of problems to Management when necessary Perform any other duties that may be assigned by the Department Manager Qualifications: Customer service oriented Attention to detail Problem solving attitude. Active Listening Telephone Etiquette Basic Software Skills (Ms. Office & Ms. Excel) Basic Computer Skills Education and Experience: Ocean Import experience +2 years (is must) Experience in freight forwarding Ocean operations processes and procedures. Experience of bonded freight and cargo Previous experience with CargoWise is preferred but not required Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Work authorization/security clearance requirements: Must be eligible to work in the United States Must pass TSA eligibility screening. Job Type: Full-time Pay: $28.85 - $33.65 Per Hour Schedule: 8-hour shift (Monday to Friday) Work Location: On-site Benefits: 401(k) Health Insurance Dental insurance Vision Insurance Employee assistance program Health Savings Account (HSA) Life insurance Short Term Disability Insurance Long Term Disability Insurance Paid Time Off Tuition Reimbursement
    $28.9-33.7 hourly Auto-Apply 29d ago
  • Freight Forwarder - Air Import

    DSV 4.5company rating

    Air export agent job in Cleveland, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Cleveland, Emerald Pkwy Division: Air & Sea Job Posting Title: Freight Forwarder - Air Import Time Type: Full Time Summary The primary duty of a Freight Forwarder is to review and process shipment transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service. Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment. Duties and Responsibilities Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team. Establish detailed profiles and procedures that properly represent import and export processes. Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company's system, and obtaining consular releases as well as other government agency releases as appropriate Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments. Process bills of lading and provide clear instructions to the team for handling each shipment. Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations. Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments. Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as other correspondence. Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner. Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility. Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process. Educational background / Work experience Three years of experience in a role involving extensive client contact required. Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal. Skills & Competencies Mathematical Skills Excellent math skills, along with the ability to calculate freight measurements, and weight and convert them to international units. Other Skills Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal Function / Market & Industry Knowledge / Business Acumen / Processes Preferred Qualifications Freight Forwarding experience preferred. Prior use of CargoWise One is a definite plus. Language skills English (reading, writing, and verbal) Computer Literacy Computer skills, including frequent prior use of MS Outlook, Excel, and Word Physical and/or Mental Requirements / Working Conditions While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. The vision requirements of this job include close vision and distance vision. For this position, the expected base pay is: $20.25 - $27.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter. FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
    $20.3-27.5 hourly 60d+ ago
  • Freight Forwarder - Air Import

    DSV Road Transport 4.5company rating

    Air export agent job in Cleveland, OH

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Cleveland, Emerald Pkwy Division: Air & Sea Job Posting Title: Freight Forwarder - Air Import Time Type: Full Time Summary The primary duty of a Freight Forwarder is to review and process shipment transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service. Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment. Duties and Responsibilities * Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team. Establish detailed profiles and procedures that properly represent import and export processes. * Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company's system, and obtaining consular releases as well as other government agency releases as appropriate * Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments. * Process bills of lading and provide clear instructions to the team for handling each shipment. * Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations. * Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments. * Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as other correspondence. * Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner. * Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility. * Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process. Educational background / Work experience * Three years of experience in a role involving extensive client contact required. * Familiarity with domestic and international geography including countries and major cities. * Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action. * Ability to be highly productive while keeping cool under pressure. * Excellent communication skills, both written and verbal. Skills & Competencies Mathematical Skills * Excellent math skills, along with the ability to calculate freight measurements, and weight and convert them to international units. Other Skills * Familiarity with domestic and international geography including countries and major cities. * Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action. * Ability to be highly productive while keeping cool under pressure. * Excellent communication skills, both written and verbal Function / Market & Industry Knowledge / Business Acumen / Processes Preferred Qualifications * Freight Forwarding experience preferred. * Prior use of CargoWise One is a definite plus. Language skills * English (reading, writing, and verbal) Computer Literacy * Computer skills, including frequent prior use of MS Outlook, Excel, and Word Physical and/or Mental Requirements / Working Conditions While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. The vision requirements of this job include close vision and distance vision. For this position, the expected base pay is: $20.25 - $27.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter. FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. open/close Print Share on Twitter Share on LinkedIn Send by email
    $20.3-27.5 hourly 60d+ ago

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