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Air Liquide jobs in Santa Ana, CA

- 27 jobs
  • Sr. Customer Support Specialist

    Xylem Group 4.0company rating

    Mira Loma, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Responsibilities: Communication • Respond to customer inquiries and concerns via phone, email, or chat • Provide timely and accurate information to customers • Follow up with customers to ensure their issues have been resolved • Maintain a positive and professional demeanor while interacting with customers • Escalate complex issues to the appropriate department or supervisor • Keep detailed records of customer interactions and transactions Technical Support • Troubleshoot technical issues and provide solutions to customers • Assist customers with setting up and using products or services • Collaborate with the technical team to resolve complex technical issues • Provide instructions and guidance to customers on how to troubleshoot common technical problems • Stay updated on product or service updates and changes to effectively assist customers Customer Satisfaction • Ensure customer satisfaction by addressing and resolving issues in a timely and effective manner • Proactively reach out to customers to gather feedback and improve customer experience • Identify and report recurring customer issues to improve overall product or service quality • Maintain a high level of customer service and professionalism at all times • Strive to exceed customer expectations and ensure a positive customer experience Product/Service Knowledge • Maintain a thorough understanding of company products or services • Continuously update knowledge on new products or features • Educate customers on product or service features and benefits • Provide recommendations to customers based on their needs and preferences • Collaborate with the sales team to promote and upsell products or services to customers Teamwork • Work collaboratively with other customer support specialists to ensure consistent and efficient customer service • Share knowledge and best practices with team members to improve overall performance • Participate in team meetings to discuss customer feedback and ways to improve customer satisfaction • Support and assist team members during busy periods or challenging customer interactions Administrative Tasks • Complete administrative tasks, such as data entry and documentation, accurately and in a timely manner • Maintain customer databases and update customer information as needed • Generate reports to track and analyze customer service metrics • Assist with training new customer support specialists on processes and procedures • Adhere to company policies and procedures at all times. High Impact Behaviors: • Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives. • Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams. • Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders. Qualifications: • Bachelor's in Marketing, Communications, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. • Expertise in In-depth knowledge of a specific product, service, or support area. • Strong mentoring and coaching skills to guide and develop junior analysts. • Proven ability to influence and drive change across various levels of the organization. • Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders. • Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $36k-46k yearly est. Auto-Apply 42d ago
  • Area Operations Manager

    Xylem 4.0company rating

    Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Evoqua, a Xylem brand, is excited to announce an incredible opportunity for an** **Area Operations Manager** **in the** **Northern California** **region!** **Onsite position. Hybrid work may be available after full training. Relocation assistance is offered if needed.** Company Vehicle Assigned **We're seeking a dynamic, experienced leader who thrives on operational excellence, builds strong teams, and drives meaningful impact in the water treatment industry. In this high-visibility role, you'll oversee service operations, elevate performance, optimize processes, and manage a full $40M P&L-all in support of our mission to deliver sustainable water solutions.** **Two direct reports (Managers) and 23 extended reports** **Leadership:** **Proven track record of leading high-performing teams across diverse operational environments. Skilled in building and nurturing a culture of accountability, collaboration, and continuous improvement.** **Team Development:** **Recruiting, mentoring, and coaching team members to achieve individual and organizational goals** **Employee Engagement:** **Fostering a positive work environment that promotes inclusion, recognition, and professional growth.** **Performance Management: Setting clear expectations, conducting regular evaluations, and implementing development plans to drive results.** **Full area ownership for business operations and performance of assigned customer base.** **Maintain an increasing customer base as well as operations contribution performance, full P&L ownership, and customer satisfaction.** **Consistently achieving financial targets and safety objectives in a fast-paced high transaction and customer focused environment.** **Core Responsibilities and Tasks:** **Ensure efficient service execution of all new and existing business to deliver world class performance** **Able to quickly respond and resolve customer issues with a win-win mindset.** **Drive best in class EH&S culture and processes, including stewardship of the Evoqua Safety Process.** **Deploy, execute, and focus the vision, mission and strategy for the business.** **Enable entrepreneurial and innovative thought leadership.** **Empower employees to explore operational efficiencies and expanded service offerings.** **Collaborating with business partners to manage day-to-day challenges and issues associated with operating the business, providing meaningful solutions to our customer and internal stakeholders.** **Develop and maintain strong partnerships with our top 20 customers within the region.** **Maintaining comprehensive knowledge of the competitors strengths, weaknesses, and competitive advantages.** **Communicates with all levels of the organization.** **Understands that effective communication is vital to successfully conducting business inside and outside of the Company.** **Ensures communication flows freely up, down, and across reporting lines.** **Practice positive leadership and coaching within your organization and networking internally to drive positive changes and outcomes with peers.** **Continually assesses and attracts best talent. Seeks to develop and train best in class talent through performance management and a balance of internal development / promotion and external hiring.** **Continuous improvement of operations efficiencies at all levels of the business, drive the organization for ongoing productivity, customer satisfactions, and profitability improvement.** **Able to think strategically and execute tactically.** **Full P&L ($40 Million), inventory, AR, and capital expenditures ownership.** **Position Requirements:** **Bachelor's degree: Business Administration, Engineering** **Preferred: Advanced degree or equivalent combination of education and experience.** **5-8 years leadership experience in management and successful demonstration of key responsibilities and knowledge.** **Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees.** **Mechanical aptitude** **Experience in the water treatment industry** **Ability to manage dispersed workforce.** **Additional Details Highly proficient in MS Office suite of products (Excel, Outlook, Word, PowerPoint).Familiarity with SAP and MS Dynamics is a plus.** **The estimated salary range for this position is $145,000 to $193,000, 15% bonus and a** **ssigned Personally Assigned Vehicle.** ** Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. ** **At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.** **Xylem does not provide visa sponsorship for this position** **\#LI-JRT05** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $145k-193k yearly 6d ago
  • Sales Representative

    Xylem 4.0company rating

    Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. As a Sales Representative within Xylem's Water Solutions & Services segment, you will be responsible for identifying and developing new business opportunities while maintaining and growing relationships with existing customers. This role requires a proactive, customer-focused approach, engaging with clients through face-to-face meetings, virtual interactions, and industry events. You will work independently within your assigned territory to drive sales, provide expert guidance on Xylem's solutions, and ensure exceptional customer satisfaction. **Key Responsibilities** + Develop and maintain relationships with new and existing customers to drive sales growth. + Identify and pursue new business opportunities within the assigned territory. + Create and deliver compelling proposals and quotes tailored to customer needs. + Provide excellent customer service to ensure satisfaction, retention, and repeat business. + Accurately maintain CRM records for sales forecasting and strategic planning. + Stay up to date on industry trends, company offerings, and emerging technologies. + Conduct sales presentations, product demonstrations, and training sessions. + Participate in customer engagement initiatives such as trade shows, webinars, and networking events. + Collaborate with internal teams to provide customized solutions to customers. + Other duties as assigned. **Qualifications & Experience** **Required:** + Bachelor's degree in business, Engineering, or a related field. + 1-3 years of experience in outside sales, customer service, or a related field. + Strong communication and relationship-building skills. + Ability to work independently while contributing to team success. + Proficiency in Microsoft Office Suite (Outlook, Word, Excel). + Basic understanding of ERP and CRM systems. + Valid driver's license with an acceptable driving record. **Preferred:** + Experience in water solutions, industrial sales, or technical sales. + Knowledge of Xylem's products and services. + Familiarity with sales strategies and industry best practices. **Physical & Travel Requirements** + Ability to sit, stand, walk, and use a computer for extended periods. + Capability to lift and carry up to 30 pounds occasionally. + Frequent travel required (up to 50%) to customer sites, meetings, and industry events. + Work may involve exposure to industrial environments, varying temperatures, and noise levels. **Why Xylem?** At Xylem, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth. As part of our team, you will have the chance to make a meaningful impact in the water industry and contribute to a more sustainable future. If you are a driven sales professional looking to advance your career with an industry leader, we invite you to apply today! Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
    $58k-90k yearly est. 60d+ ago
  • Field Service Technician

    Xylem Group 4.0company rating

    Buena Park, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item. Responsibilities: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Create and maintain safe working environment and culture within the organization · Take care of company property · Demonstrates high impact culture through innovation, accountability and empowerment · Must be able to function in a team environment · Usually works with direct supervision but can work independently if needed Requirements: · Some travel required · 50% local travel depending on division & location (overnight stays, away from home) Driving Requirements: · Driver Application for Employment · Motor Vehicle Report (MVR) · Forms: o Driver Disclosure and Release o Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness o Driver Certificate of Violations o Driver Statement of On Duty Hours Road Test o Copy of Driver's License PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS High Impact Behaviors: • Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. • Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. • Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Education & Experience Requirements: · HS diploma or equivalent · Capable of obtaining a CDL, class A or B with applicable endorsements Experience Requirements: · Clean driving record · Work experience preferred · 0 to 2 years of technical work experience, 1 year preferred Skill Requirements: · Electrical, mechanical, diesel, fusion experience depending on business unit · Work without direct supervision · Technically sound · Experience with Microsoft Office including smart devices · Must have customer service experience · Demonstrates critical thinking and troubleshooting ability · Synthesizes technical information and communicates it clearly · Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $63k-91k yearly est. Auto-Apply 17d ago
  • Senior Field Service Technician

    Xylem 4.0company rating

    La Mirada, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician. The Senior Field Service Technician is responsible for initiating and executing field service activities at customer sites safely and efficiently. This role involves proactive system troubleshooting, mechanical and electrical work, diesel equipment maintenance, preventative maintenance, and parts management. The technician also identifies and corrects safety issues on both company-owned and customer-owned equipment. This position requires direct interaction with customers and may support multiple systems, locations, and clients. Essential Responsibilities: Promote and maintain a safe working environment and culture across all job sites. Take proper care of company tools, equipment, and property. Demonstrate a high-impact culture through innovation, accountability, and empowerment. Collaborate effectively within a team environment while also working independently with minimal supervision. Execute maintenance, repair, and commissioning work with professionalism and attention to detail. Ensure compliance with all company, customer, and regulatory safety standards. Requirements: Travel required estimated 70% travel Ability to obtain and maintain all required driver and medical certification Additional division-specific requirements may apply. Education & Experience: Required: High school diploma or equivalent. Ability to obtain all required customer site clearances (TWIC, DISA, etc.). Ability to obtain a DOT Medical Card. Clean driving record. Preferred: Relevant industry-specific licenses. 2-5 years of technical experience in industrial or commercial process water systems, mechanical, or electrical maintenance. Skill Requirements: Strong mechanical, electrical, diesel, or fusion experience (depending on business unit). Ability to work independently without direct supervision. Technically proficient and comfortable using Microsoft Office and smart devices. Strong customer service and communication skills. Demonstrated critical thinking and troubleshooting abilities. Capable of translating technical information into clear communication for customers. Proactive in identifying and solving problems, often in complex or unexpected situations. The estimated salary range for this position is $28 to $30. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $28-30 hourly Auto-Apply 56d ago
  • Field Process Engineer - Wastewater

    Xylem 4.0company rating

    Buena Park, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Field Process Engineer - Wastewater** **Xylem is seeking a skilled and experienced Field Process Engineer - Wastewater to support our industrial, municipal water, and wastewater facilities, reverse osmosis, Microfiltration , clarification, APT Equipment. Highly experienced with commissioning wastewater equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred. Proficient with startup and commissioning of wastewater processes like precipitation, neutralization, clarification, microfiltration / filtration, and related infrastructure technologies such as dosing pumps, pumps/motors, VFDs, and potentially filter press technology** **This role is key to delivering and optimizing cutting-edge water treatment systems that keep our industrial clients running at peak performance.** **Core Responsibilities:** + Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed wastewater equipment, training of site personnel in the operation and maintenance and repair of the equipment. + Work in industrial, municipal water, and wastewater facilities that may be under construction or already existing and may be required to travel internationally as well as domestically, with some extended stays. Work may exceed eight hours per day. + Be responsible for the commissioning of both single water treatment devices as well as entire industrial systems. + Maintain standard internal documents and reports, scripting details & updating tasks including managing and separating work done, and work to be done to maintain typical project schedules. + Use Microsoft Office suite daily and internal programs such as on-line travel assistants and electronic expense reporting programs (SAP, Concur ideal). + Develop a positive and professional working relationship with specialty and union site craft, learn and follow site rules and safety regulations, and use good judgment on behalf of Xylem. + Self-driven and ability to work onsite independently as needed. **Education:** **High School Diploma is required; Bachelor's degree preferred, although commensurate** **wastewater commissioning and troubleshooting** **experience will be considered.** **Qualification:** + Ability to troubleshoot and maintain mechanical, and hydraulics / pneumatic systems required + Working knowledge in the startup and commissioning of wastewater processes like precipitation, neutralization, clarification, microfiltration / filtration, and related infrastructure technologies such as dosing pumps, pumps/motors, VFDs, and potentially filter press technology + The ability to troubleshoot instrumentation & use PLC programs and ladder logic is required (Allen Bradley and Siemens) + Comfortable working with and around electrical systems and panels rated at 480V, 240V, and 120V + Must be able to travel extensively in US and Canada (home every other weekend) + Highly experienced with commissioning wastewater equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred + Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, installation and/or civil drawings, and the ability to discuss specifics, notes and changes with varied disciplines. + General computer skills are necessary in completing daily requirements + Available for extensive travel, often on short notice; (Both Domestic and International travel are likely to be required) + Organizational skills with good writing skills, able to craft documentation and perform presentations to suit the audience required + May be required to pass a 40-hour health and safety training for hazardous waste, at the company's expense. + Secondary language skills are desirable + Ability to work in elevations of around 15 thousand feet and varied weather conditions + Ability to obtain a Xylem company credit card required + Must have valid driver's license and clean driving record, and a valid passport (if required). + An ability to gain access to a nuclear power site by passing a related sociological screen may be necessary, plus any other testing requirements to access a customer site. **The estimated salary range for this position is $95,000.00 to $125,000.00. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.** **Xylem does not provide visa sponsorship for this position** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $95k-125k yearly 16d ago
  • Territory Manager-Flygt Mixers

    Xylem 4.0company rating

    Mira Loma, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **We're Hiring a** **Territory Manager-Flygt Mixers in the West!** **Job Summary:** Work with Regional Managers, Marketing, Direct Sales Representatives and 3rdparty channel partners to generate sales of **Flygt Mixers and PP Pumps;** conduct regional seminars based on market drivers (e.g., regulatory, application, or retrofit) to educate customer base and grow opportunity funnel Working in conjunction with the respective product manager, act as sales company liaison to growth center to communicate North American market needs, competitive benchmarking, regulatory drivers/trends, and provide input to product development pipeline Manage function specific funnel to understand performance by region/channel, product/application, and product margin realization Manage key projects based on customer relationship, size ($), strategic importance Act as the Key Account Manager for function specific industry experts (consulting engineers) Work with Regional Managers to provide training, update on products/applications, success stories to new channel partners and key customers Work with Regional Managers, Marketing, and 3rdparty channel to influence marketplace through whitepapers/case stories & presentations at regional/national conferences Work with channel and customers (consultants, utilities, state regulators) to identify regulatory drivers/changes and impact on Xylem's product portfolio (differentiators and gaps) and substitute technologies; effectively communicate market trends to Xylem leadership Keep Applications Engineering Manager and Applications Engineers to up to date on training collateral, product/application sizing/costing tools, presentation collateral, etc. Personally and through other company resources, develop general depth in Xylem product and application knowledge to identify cross-branded opportunities Drive a culture that is highly responsive to both internal and external customers and which provides accurate, comprehensive and timely information Prioritize, focus, and complete most critical initiatives Strong capability to lead/coordinate with team members in various geographic locations over whom there is not a direct reporting relationship; must have excellent influence skills Self-motivated, self-starter with intrinsic drive to work independently, with balanced guidance from sales director and leadership team Ability to network effectively within organization to get things done **Responsibilities:** **Prospecting and Generating Leads** - Identifying potential clients and target markets - Conducting market research to understand customer needs and preferences - Using various methods to generate leads such as cold calling, networking, and referrals - Maintaining a pipeline of potential clients **Building and Maintaining Relationships** - Establishing rapport and trust with clients - Understanding and addressing clients' needs and concerns - Providing excellent customer service - Regularly following up with clients to ensure satisfaction and identify potential opportunities **Conducting Sales Presentations and Negotiations** - Preparing and delivering effective sales presentations - Negotiating terms and pricing with clients - Utilizing persuasive and effective communication skills - Closing deals and securing contracts **Meeting Sales Targets and Goals** - Setting and achieving sales targets - Developing and implementing sales strategies - Tracking and reporting on sales performance - Identifying areas for improvement and implementing solutions **Collaborating with Team Members** - Working closely with marketing and product teams to understand products and services - Collaborating with colleagues to share ideas and strategies - Providing support and assistance to team members when needed **Staying Up-to-date with Industry and Product Knowledge** - Continuously learning about industry trends and developments - Keeping up-to-date with product knowledge and features - Attending workshops, trainings, and conferences to enhance skills and knowledge **Managing Accounts and Sales Process** - Maintaining accurate and organized records of sales activities and client information - Managing accounts and ensuring customer satisfaction - Coordinating with internal teams to ensure smooth and timely delivery of products or services - Managing contracts and agreements with clients **High Impact Behaviors:** - Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. - Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. - Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. **Qualifications:** - **Bachelor's degree in Business, Marketing, or a related field or equivalent 5+ years of work experience that provides exposure to fundamental theories, principles, and concepts.** - **Working knowledge of Pumps, Hydraulics, Waterflow, pumping or mixing technology preferred.** - Strong analytical skills with the ability to interpret complex data. **- Proficiency in sales tools and software (e.g., SalesForce, CRM systems).** **- Proficiency in Microsoft Office Applications** - Excellent written and verbal communication skills. - Ability to work independently and collaboratively with cross functional teams. - Strong negotiation and closing skills. - Knowledge of market research and competitive analysis techniques. **- Overnight Travel requirement 50%** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $70k-105k yearly est. 16d ago
  • Engineer III

    Xylem 4.0company rating

    Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Manufacturing Engineer will utilize your extensive experience to lead complex manufacturing and capital projects and drive innovation in production processes. Your role will involve optimization and the integration of new technologies into the production line. You will be responsible for improving efficiency, reducing costs, and ensuring product quality. Responsibilities: Project Management - Oversee and manage the development and execution of manufacturing/capital projects - Create project timelines and ensure adherence to deadlines - Collaborate with cross functional teams to achieve project goals - Monitor project progress and provide regular updates to senior management Process Improvement - Identify areas for process improvement and develop strategies for optimization - Implement new processes and procedures to increase efficiency and reduce costs - Conduct process audits and make recommendations for improvement - Train and mentor team members on new processes and procedures - Analyze production data and make recommendations for improvements Budget Management - Help Develop and manage manufacturing budgets - Track and report on expenses and variances - Identify cost saving opportunities and implement strategies - Work with finance teams to ensure budget adherence Team Leadership - Provide leadership and guidance to manufacturing team - Set goals and expectations for team members - Conduct performance evaluations and provide feedback - Identify and address any training or development needs for team members Continuous Improvement - Foster a culture of continuous improvement within the manufacturing team - Identify areas for improvement and implement strategies for change - Encourage feedback and suggestions from team members - Regularly review and adjust processes to increase efficiency and productivity High Impact Behaviors: - Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. - Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. - Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Qualifications: - A bachelor's degree in mechanical engineering, chemical engineering, or a related field with at least 4 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. - Experience in a manufacturing environment, with a track record of increasing responsibility. - Knowledge of manufacturing processes, equipment, and technology. - Leadership skills to manage and motivate a team of manufacturing professionals. - Strong communication abilities to effectively convey information to team members and upper management. - Problem-solving skills to address and resolve manufacturing issues promptly. - Organizational skills to manage multiple projects and priorities efficiently. - Proficiency in CAD software and familiarity with industry standard manufacturing software. - Understanding of lean manufacturing principles and continuous improvement methodologies. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $101k-132k yearly est. 3d ago
  • Account Specialist

    Xylem 4.0company rating

    La Mirada, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **We're Hiring an Account Specialist!** **Job Summary:** **The Account Specialist is responsible for developing and implementing sales strategies to grow the company's customer base and increase revenue. They identify and pursue new sales opportunities, build and maintain relationships with existing clients, and present products or services to potential customers.** **Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry.** The role involves conducting market research, preparing sales reports, and meeting sales targets. Account Specialists must have excellent communication and negotiation skills, as well as the ability to work independently and manage their sales territory effectively **Responsibilities:** **Lead Generation:** **-** Identify potential leads through market research and networking - Cold calling and emailing to reach out to prospects - Qualify leads and schedule appointments with potential customers **Customer Outreach:** - Build relationships with existing and potential customers - Follow up with previous customers to maintain their business - Respond to customer inquiries and provide product information - Conduct product demos and presentations for interested customers **Sales Presentations and Reporting:** - Create and deliver compelling sales presentations to potential customers - Customize presentations to address specific customer needs - Highlight product features and benefits to showcase value - Effectively communicate pricing and negotiate deals - Track and analyze sales data to identify trends and opportunities - Prepare sales reports and provide updates to management - Make recommendations for improving sales strategies - Monitor and meet sales targets and goals **Account Management:** - Maintain and nurture relationships with current customers - Identify opportunities for upselling and cross-selling - Monitor customer satisfaction and address any issues or concerns - Collaborate with other departments to ensure customer needs are met **Order Processing:** **-** Accurately enter and process orders from customers - Work closely with logistics and shipping departments to ensure timely delivery - Communicate order updates and any potential delays to customers - Handle order changes and returns **Customer Service:** - Provide exceptional customer service and support - Address and resolve customer complaints or issues - Maintain a positive and professional attitude at all times - Ensure customer satisfaction and retention **Product Knowledge:** - Develop a thorough understanding of company products and services - Stay updated on industry trends and competitors' offerings - Educate customers on product features and benefits - Continuously learn and adapt to new product releases and updates. **High Impact Behaviors:** - Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. - Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. - Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. **Qualifications:** **- Bachelor's degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.** **-Knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.** **- Strong analytical skills with the ability to interpret complex data.** **- Proficiency in sales tools and software (e.g., SalesForce, CRM systems).** **- Excellent written and verbal communication skills.** **- Ability to work independently and collaboratively with cross-functional teams.** **- Strong negotiation and closing skills.** **- Knowledge of market research and competitive analysis techniques.** **- Ability to develop and implement sales strategies and plans.** **- Local Travel requirement 10%** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $43k-58k yearly est. 13d ago
  • Sr. Applications Engineer

    Xylem Group 4.0company rating

    Irvine, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Role: As a Senior Applications Engineer, you will play a critical role in bridging advanced product design with real-world customer applications. You'll support highly engineered, custom product lines from early concept and design through installation and long-term operation-working closely with sales, product, engineering, and operations teams across the globe. This role is ideal for a technically strong engineer who enjoys customer interaction, hands-on testing, cross-functional collaboration, and leading application-driven projects that make a real impact. What You'll Do: Technical Leadership & Application Support Provide expert application and technical support for new and existing custom-engineered products from design through contract completion Ensure products meet customer specifications, safety requirements, and applicable regulatory and agency standards Support new product introductions, product extensions (NBOs), Xylem Product Development (XPD) projects, and product improvements Lead application-related projects and contribute technical expertise throughout the product lifecycle Customer & Sales Enablement Partner with the global sales organization, distributors, and representatives to support specification reviews, cost estimates, and proposal development Serve as a technical point of contact for customers, providing guidance during installations, field applications, and troubleshooting Support beta testing and competitive evaluations Documentation & Training Create, update, and manage customer-facing technical documentation including Installation & Operation Manuals (IOMs), quick start guides, and training materials Deliver product application training as needed for internal teams and external partners Cross-Functional Collaboration Work closely with Product Management, Product & Sustaining Engineering, Program Management, Quality, Operations, Purchasing, and Sourcing Differentiate application-related issues from quality issues and route appropriately for resolution Provide technical support to Product Safety & Liability teams, including field inspections and documentation Continuous Improvement Apply continuous improvement methodologies to enhance application engineering processes and improve customer response time Ensure projects are completed on time and in accordance with established procedures and schedules What You'll Bring: Bachelor's degree in Engineering (or related technical field) Minimum 5 years of relevant application engineering or technical support experience Strong ability to communicate complex technical concepts clearly to diverse audiences Proven ability to support business initiatives and customer-focused objectives Excellent written and verbal communication skills Hands-on experience performing product testing, evaluation, and data logging using tools and test equipment Ability to manage multiple projects simultaneously in a fast-paced environment Strong collaboration skills with a continuous improvement mindset Preferred Attributes: Experience supporting custom or engineered-to-order products Comfort working in a hybrid environment and collaborating with global teams Natural sense of ownership, accountability, and technical leadership Key Relationships: External Act as a trusted technical representative to customers across regions and applications Internal Collaborate with cross-functional teams including Product Management, Business Development, Sales, Engineering, Quality, Operations, and Supply Chain Work Environment & Safety: Hybrid role: Minimum 3 days per week onsite at the Irvine office/lab Occasional travel to customer sites, labs, or field installations Physical activities may include sitting, standing, stooping, kneeling, crouching, reaching, and occasional lifting Commitment to Environmental, Safety & Health (ESH) policies, including hazard reporting and participation in safety activities The estimated salary range for this position is $100K to $120K with bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. #LI-JO2 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $100k-120k yearly Auto-Apply 3d ago
  • Sr. Client Solutions Architect

    Xylem 4.0company rating

    Mira Loma, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The **Sr.** **Client Solutions Architect (CSA)** plays a central role in supporting the growth, technical validation, and successful adoption of Xylem Vue, our water and wastewater data analytics platform. You will guide customers through technical discovery, demonstrate solution value, support RFP processes, and help shape the final solution presentation. You will act as a translator between utilities, internal teams, distributor partners, and the product organization-ensuring clear alignment between utility needs and our digital solutions. **Key Responsibilities** **Customer Engagement & Technical Solutioning** + Participate in customer meetings (virtual or in-person) to provide technical guidance and solution clarity. + Deliver tailored technical overviews and demonstrations focused on utility operations, data maturity, and key staff roles. + Collaborate with **Sales (CSMs)** to develop engagement strategies based on utility stakeholder types, departmental functions, and distributor involvement. + Lead customer meetings as needed, guiding the opportunity from technical discovery to solution alignment. **Solution Architecture & Fit Assessment** + Assess the utility's system architecture (SCADA, historian, CMMS, GIS, AMI, IoT, pump monitoring, etc.) and map integration pathways. + Translate operational challenges into clear solution architectures, workflows, and value propositions. + Support **Sales (CSMs)** in reviewing distributed RFPs to evaluate alignment, feasibility, and fit with platform capabilities. + Assist in the development of RFP responses including technical messaging, pricing inputs, solution diagrams, screenshots, and use case materials. + Co-develop and present final selection presentations with **Sales (CSMs)** , demonstrating operational and business value. **Platform Expertise & Value Communication** + Build deep knowledge of the platform and explain:What the solutions are and how they create value.How they are applied in real-world customer deployments.What enhancements are planned on short- and long-term product roadmaps.How the solutions differentiate from competing digital offerings. + Translate complex technical concepts into clear, actionable insights for operators, engineers, managers, and executives. + Provide feedback to Product and Marketing based on field insights, customer needs, and solution gaps. **Cross-Functional Collaboration** + Act as a liaison between **Sales (CSMs)** , Product, Delivery, and Marketing teams to ensure solution alignment and consistency. + Influence messaging, positioning, and roadmap decisions by sharing utility needs and industry trends. + Support enablement efforts for internal teams, distributors, and channel partners. **Industry Engagement & Thought Leadership** + Contribute to white papers, webinars, case studies, and conference presentations. + Present the evolving digital water story, customer outcomes, and innovative strategies to industry audiences. + Support **Sales (CSMs)** in preparing compelling technical content and thought leadership materials. **Qualifications** **Required** + Demonstrated ability to use critical thinking to navigate complex challenges involving both technical systems and social or organizational factors. + Bachelor's degree in engineering, environmental science, computer science, or a related field; or equivalent industry experience. + 3+ years of experience in water/wastewater operations, industrial automation, SCADA, or data analytics. + Strong understanding of utility operations, pump systems, treatment processes, instrumentation, and data flows. + Experience with technical discovery, solution design, or pre-sales engineering. + Ability to communicate clearly with operators, engineers, and utility executives. **Preferred** + Experience with CMMS, GIS, AMI/AMR, historian platforms, or IoT devices. + Experience developing RFP responses and technical proposal content. + Familiarity with pump hydraulics, wet well control, collection system modeling, or treatment optimization. + Experience working with OEMs, distributors, or integrators in the water sector. **Key Competencies** + Customer-centered technical problem solving + Clear, compelling communication and presentation skills + Ability to translate complex technical ideas into practical utility outcomes + Collaboration and influence across cross-functional teams + Strong analytical and strategic thinking abilities + Comfort working in field environments **Salary:** The estimated salary range for this position is $120,000 to $150,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. \#LI-DH1 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $120k-150k yearly 24d ago
  • Applications Engineer

    Xylem Group 4.0company rating

    Mira Loma, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Responsible for providing technical sales support (both pre and post sale) to obtain sales orders to meet set sales goals for: External sources such as consulting engineers, contractors and end users. Distributors & OEM's Internal sales organization, customer service center, project management/engineering, manufacturing and after-sales service. Essential Duties/Principal Responsibilities: Provide technical support and information on a timely basis covering the range of Xylem product offering including pumps, mixers to the Regional Sales Channels engineers and end-users. This includes the review of plans and specifications, hydraulic system analysis, design review, product and material selection, etc. to determine suitability for a particular purpose and to determine the proper selection and application of Xylem products to meet customer requirements. Act as project engineer for moderate to large size customer projects to ensure timely completion of all critical milestones. Coordinate technical support for large projects with other offices or departments, including preparing Technical Assistance inquiries (TA) and Technical Order Specification (TOS). Work may include preparing proposals, bids, submittals or portions thereof. Communicate with the Customer Service Center to ensure proper order placement and order management. Act as liaison between local sales, and Manufacturing to ensure project requirements and schedules are met. Assist with technical seminars for benefit of sales personnel and customers. May provide technical assistance/guidance to newly employed or lesser experienced engineers as required. Interact with reps, regional managers, consultants, contractors, and end users on a daily basis through verbal and written communication. Provide technical documentation, drawings, conceptual designs and design modifications to meet specified requirements. Successfully manage small projects to ensure timely completion of all critical milestones. Utilize computer software to answer technical questions (FET, PECU, Crest, FLED, PASS, Xylect, Mids, etc.). Utilize third party software as needed to enhance customer support, such as AutoCAD, Microsoft Office, and PowerPoint. Review and comment on ancillary systems, components or accessories required or utilized in various applications to ensure ease, reliability and efficiency of operation. Ancillary systems may include lifting equipment, piping, electrical controls, etc. Provide field engineering support, troubleshooting and re-design as necessary. This may require travel including site visits and customer meetings. Assist the sales organization to provide quotations by supporting and interfacing with the local sales personnel, distribution or corporate purchasing department to provide engineering data and/or drawings for the purposes of procuring certain accessories or custom fabrications to supplement the product sales. Supplement sales files with engineering data, equipment sizing criteria, , and key submittal data in order to support sales opportunities. Maintain product knowledge through training and seminars. Participate in new initiatives as requested Assume other duties and responsibilities as required Participation in Xylem Watermark volunteer activities Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: This position requires a Bachelor's Degree in Electrical, Civil, Environmental, Mechanical or Chemical Engineering (or related B.S. degree in engineering/environmental studies) 3+ years of experience working in the field of water and/or wastewater treatment industry. Specific hands-on field experience with controls, electrical panels, and/or mechanical equipment is a plus Proficient with Microsoft Office programs and working knowledge of AutoCAD Must have good communication skills for written and oral communication. Preferred Qualifications: Professional Engineering License Green Belt Certification. Experience with Salesforce.com Customer Relationship Management (CRM), Select Configure Price Quote (SCPQ), and Enterprise Resource Planning (ERP) tools Continuous improvement, lean practices, value stream mapping and waste elimination experience Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Regularly required to sit or stand, reach, bend and move about the facility Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Office: Administrative - computer and telephone usage. Microsoft Office and CRM essential. Operation of basic office equipment and machinery; such as, fax machines, copiers and printers. Shop/Job Site: Daily Exposure to warehouse/shop. Exposure to undesirable field elements at treatment plants or contractors site. Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. Travel requirement: As required to fulfill the duties listed above. International & nationwide travel - Up to 20%. Standard weekly job hours: 40 hours Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $109k-149k yearly est. Auto-Apply 1d ago
  • Regional Director-Sales and Services

    Xylem Group 4.0company rating

    Mira Loma, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is hiring a Regional Director, Sales and Service! The Regional Director, Sales and Services is a strategic leadership role responsible for driving sales performance, overseeing daily operations, and ensuring the delivery of exceptional customer service for our Water and Solutions Services (WSS), Dewatering business grouping. This position manages the entire sales management system, including the development and implementation of sales policies, procedures, and best practices to support business objectives. Success in this role requires strong leadership and team management capabilities, deep knowledge of sales operations, and the ability to communicate effectively with stakeholders at all levels of the organization. Responsibilities: · Oversee all aspects of rental and sales activities to achieve the budgeted sales margins, income and expense goals. · Manage labor, maintenance and repair costs while maintaining product quality · Maintain and develop effective workflows and systems to reach financial and operational excellence. · Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals. · Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization. · Develop strategies for increasing capacity within a minimum of two service centers to support service and repair on Xylem product lines. · Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC). · Satisfy customer, corporate and contractual reporting requirements and needs · Performance management; Coach and develop team and encourage the culture modeling Xylem's Core Values. · Ensure the maintenance of a hazard-free work environment and safe operations; Serve as a role model. · Travel to branches and customers within region (CA, OR, NV, WA, ID) is required. Estimated travel 50%. High Impact Behaviors: • Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization's vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders' interests. • Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization. • Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued. Qualifications: • Bachelor's in Business, Marketing, or related field, with at least 5 years sales management/sales operations experience, with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. • Strong technical skills with proficiency in sales tools and software (e.g., SalesForce, CRM systems) • Experience in developing and implementing sales strategies and plans • Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively. • A strategic thinker with a test and learn approach to marketing efforts and process improvements. • Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed. • End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results. Salary: The salary for this role ranges from $140,000 to $165,000 annually, plus bonus and company vehicle. The overall compensation package will be decided on several factors including experience, education, position level and market analysis. #LI-DH Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $140k-165k yearly Auto-Apply 28d ago
  • Field Service Technician

    Xylem 4.0company rating

    Buena Park, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and potentially works at multiple sites / with multiple technologies. Critical thinking in this role is a critical item. Responsibilities: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Create and maintain safe working environment and culture within the organization · Take care of company property · Demonstrates high impact culture through innovation, accountability and empowerment · Must be able to function in a team environment · Usually works with direct supervision but can work independently if needed Requirements: · Some travel required · 50% local travel depending on division & location (overnight stays, away from home) Driving Requirements: · Driver Application for Employment · Motor Vehicle Report (MVR) · Forms: o Driver Disclosure and Release o Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness o Driver Certificate of Violations o Driver Statement of On Duty Hours Road Test o Copy of Driver's License PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS High Impact Behaviors: - Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. - Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. - Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Education & Experience Requirements: · HS diploma or equivalent · Capable of obtaining a CDL, class A or B with applicable endorsements Experience Requirements: · Clean driving record · Work experience preferred · 0 to 2 years of technical work experience, 1 year preferred Skill Requirements: · Electrical, mechanical, diesel, fusion experience depending on business unit · Work without direct supervision · Technically sound · Experience with Microsoft Office including smart devices · Must have customer service experience · Demonstrates critical thinking and troubleshooting ability · Synthesizes technical information and communicates it clearly · Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $63k-91k yearly est. 16d ago
  • Sr. Customer Support Specialist

    Xylem 4.0company rating

    Mira Loma, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Responsibilities: Communication - Respond to customer inquiries and concerns via phone, email, or chat - Provide timely and accurate information to customers - Follow up with customers to ensure their issues have been resolved - Maintain a positive and professional demeanor while interacting with customers - Escalate complex issues to the appropriate department or supervisor - Keep detailed records of customer interactions and transactions Technical Support - Troubleshoot technical issues and provide solutions to customers - Assist customers with setting up and using products or services - Collaborate with the technical team to resolve complex technical issues - Provide instructions and guidance to customers on how to troubleshoot common technical problems - Stay updated on product or service updates and changes to effectively assist customers Customer Satisfaction - Ensure customer satisfaction by addressing and resolving issues in a timely and effective manner - Proactively reach out to customers to gather feedback and improve customer experience - Identify and report recurring customer issues to improve overall product or service quality - Maintain a high level of customer service and professionalism at all times - Strive to exceed customer expectations and ensure a positive customer experience Product/Service Knowledge - Maintain a thorough understanding of company products or services - Continuously update knowledge on new products or features - Educate customers on product or service features and benefits - Provide recommendations to customers based on their needs and preferences - Collaborate with the sales team to promote and upsell products or services to customers Teamwork - Work collaboratively with other customer support specialists to ensure consistent and efficient customer service - Share knowledge and best practices with team members to improve overall performance - Participate in team meetings to discuss customer feedback and ways to improve customer satisfaction - Support and assist team members during busy periods or challenging customer interactions Administrative Tasks - Complete administrative tasks, such as data entry and documentation, accurately and in a timely manner - Maintain customer databases and update customer information as needed - Generate reports to track and analyze customer service metrics - Assist with training new customer support specialists on processes and procedures - Adhere to company policies and procedures at all times. High Impact Behaviors: - Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives. - Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams. - Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders. Qualifications: - Bachelor's in Marketing, Communications, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. - Expertise in In-depth knowledge of a specific product, service, or support area. - Strong mentoring and coaching skills to guide and develop junior analysts. - Proven ability to influence and drive change across various levels of the organization. - Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders. - Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $36k-46k yearly est. 60d+ ago
  • Senior Field Service Technician

    Xylem 4.0company rating

    East Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. Responsibilities: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Create and maintain safe working environment and culture within the organization · Take care of company property · Demonstrates high impact culture through innovation, accountability and empowerment · Must be able to function in a team environment · Usually works with minimal supervision · Works independently Requirements: · Some travel required · 20%-80% travel depending on division & location (overnight stays, away from home) Driving Requirements: · Driver Application for Employment · Motor Vehicle Report (MVR) · Forms: o Driver Disclosure and Release o Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness o Driver Certificate of Violations o Driver Statement of On Duty Hours Road Test o Copy of Driver's License o Copy of Medical Certificate PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS High Impact Behaviors: - Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. - Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. - Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Education & Experience Requirements: · HS diploma or equivalent · Capable of obtaining a CDL, class A or B with applicable endorsements Preferred: · May have industry specific license(s) Experience Requirements: · Ability to obtain all required customer clearances (TWIC, DISA, etc.) · Ability to obtain DOT Medical card · Clean driving record · Work experience preferred · 2 to 5 years of technical work experience including industrial or commercial process water experience Skill Requirements: · Electrical, mechanical, diesel, fusion experience depending on business unit · Work without direct supervision · Technically sound · Experience with Microsoft Office including smart devices · Must have customer service experience · Demonstrates critical thinking and troubleshooting ability · Synthesizes technical information and communicates it clearly · Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways **Job postings will include a wide salary range $53,200-$85,100, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $53.2k-85.1k yearly 24d ago
  • Field Process Engineer - Wastewater

    Xylem 4.0company rating

    Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **Field Process Engineer - Wastewater** **Xylem is seeking a skilled and experienced Field Process Engineer - Wastewater to support our industrial, municipal water, and wastewater facilities, reverse osmosis,** **Microfiltration** **, clarification, APT Equipment. Highly experienced with commissioning wastewater equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred. Proficient with** **startup and commissioning of wastewater processes like precipitation, neutralization, clarification, microfiltration / filtration, and related infrastructure technologies such as dosing pumps, pumps/motors, VFDs, and potentially filter press technology** **This role is key to delivering and optimizing cutting-edge water treatment systems that keep our industrial clients running at peak performance.** **Core Responsibilities:** + Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed wastewater equipment, training of site personnel in the operation and maintenance and repair of the equipment. + Work in industrial, municipal water, and wastewater facilities that may be under construction or already existing and may be required to travel internationally as well as domestically, with some extended stays. Work may exceed eight hours per day. + Be responsible for the commissioning of both single water treatment devices as well as entire industrial systems. + Maintain standard internal documents and reports, scripting details & updating tasks including managing and separating work done, and work to be done to maintain typical project schedules. + Use Microsoft Office suite daily and internal programs such as on-line travel assistants and electronic expense reporting programs (SAP, Concur ideal). + Develop a positive and professional working relationship with specialty and union site craft, learn and follow site rules and safety regulations, and use good judgment on behalf of Xylem. + Self-driven and ability to work onsite independently as needed. **Education:** **High School Diploma is required; Bachelor's degree preferred, although commensurate** **wastewater commissioning and troubleshooting** **experience will be considered.** **Qualification:** + Ability to troubleshoot and maintain mechanical, and hydraulics / pneumatic systems required + Working knowledge in the startup and commissioning of wastewater processes like precipitation, neutralization, clarification, microfiltration / filtration, and related infrastructure technologies such as dosing pumps, pumps/motors, VFDs, and potentially filter press technology + The ability to troubleshoot instrumentation & use PLC programs and ladder logic is required (Allen Bradley and Siemens) + Comfortable working with and around electrical systems and panels rated at 480V, 240V, and 120V + Must be able to travel extensively in US and Canada (home every other weekend) + Highly experienced with commissioning wastewater equipment, operating and maintaining wastewater treatment machinery & equipment and systems preferred + Must have the ability to read and interpret basic electrical and mechanical drawings, P&IDs, installation and/or civil drawings, and the ability to discuss specifics, notes and changes with varied disciplines. + General computer skills are necessary in completing daily requirements + Available for extensive travel, often on short notice; (Both Domestic and International travel are likely to be required) + Organizational skills with good writing skills, able to craft documentation and perform presentations to suit the audience required + May be required to pass a 40-hour health and safety training for hazardous waste, at the company's expense. + Secondary language skills are desirable + Ability to work in elevations of around 15 thousand feet and varied weather conditions + Ability to obtain a Xylem company credit card required + Must have valid driver's license and clean driving record, and a valid passport (if required). + An ability to gain access to a nuclear power site by passing a related sociological screen may be necessary, plus any other testing requirements to access a customer site. **The estimated salary range for this position is $95,000.00** **to $125,000.00** **. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.** **Xylem does not provide visa sponsorship for this position** **\#LI-JRT05** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $95k-125k yearly 58d ago
  • Engineer III

    Xylem 4.0company rating

    Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Manufacturing Engineer will utilize your extensive experience to lead complex manufacturing and capital projects and drive innovation in production processes. Your role will involve optimization and the integration of new technologies into the production line. You will be responsible for improving efficiency, reducing costs, and ensuring product quality. Responsibilities: Project Management • Oversee and manage the development and execution of manufacturing/capital projects • Create project timelines and ensure adherence to deadlines • Collaborate with cross functional teams to achieve project goals • Monitor project progress and provide regular updates to senior management Process Improvement • Identify areas for process improvement and develop strategies for optimization • Implement new processes and procedures to increase efficiency and reduce costs • Conduct process audits and make recommendations for improvement • Train and mentor team members on new processes and procedures • Analyze production data and make recommendations for improvements Budget Management • Help Develop and manage manufacturing budgets • Track and report on expenses and variances • Identify cost saving opportunities and implement strategies • Work with finance teams to ensure budget adherence Team Leadership • Provide leadership and guidance to manufacturing team • Set goals and expectations for team members • Conduct performance evaluations and provide feedback • Identify and address any training or development needs for team members Continuous Improvement • Foster a culture of continuous improvement within the manufacturing team • Identify areas for improvement and implement strategies for change • Encourage feedback and suggestions from team members • Regularly review and adjust processes to increase efficiency and productivity High Impact Behaviors: • Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. • Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. • Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Qualifications: • A bachelor's degree in mechanical engineering, chemical engineering, or a related field with at least 4 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. • Experience in a manufacturing environment, with a track record of increasing responsibility. • Knowledge of manufacturing processes, equipment, and technology. • Leadership skills to manage and motivate a team of manufacturing professionals. • Strong communication abilities to effectively convey information to team members and upper management. • Problem-solving skills to address and resolve manufacturing issues promptly. • Organizational skills to manage multiple projects and priorities efficiently. • Proficiency in CAD software and familiarity with industry standard manufacturing software. • Understanding of lean manufacturing principles and continuous improvement methodologies. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $101k-132k yearly est. Auto-Apply 3d ago
  • Account Specialist

    Xylem 4.0company rating

    Riverside, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **We're Hiring an Account Specialist!** **Job Summary:** **The Account Specialist is responsible for developing and implementing sales strategies to grow the company's customer base and increase revenue. They identify and pursue new sales opportunities, build and maintain relationships with existing clients, and present products or services to potential customers.** **Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry.** The role involves conducting market research, preparing sales reports, and meeting sales targets. Account Specialists must have excellent communication and negotiation skills, as well as the ability to work independently and manage their sales territory effectively **Responsibilities:** **Lead Generation:** **-** Identify potential leads through market research and networking - Cold calling and emailing to reach out to prospects - Qualify leads and schedule appointments with potential customers **Customer Outreach:** - Build relationships with existing and potential customers - Follow up with previous customers to maintain their business - Respond to customer inquiries and provide product information - Conduct product demos and presentations for interested customers **Sales Presentations and Reporting:** - Create and deliver compelling sales presentations to potential customers - Customize presentations to address specific customer needs - Highlight product features and benefits to showcase value - Effectively communicate pricing and negotiate deals - Track and analyze sales data to identify trends and opportunities - Prepare sales reports and provide updates to management - Make recommendations for improving sales strategies - Monitor and meet sales targets and goals **Account Management:** - Maintain and nurture relationships with current customers - Identify opportunities for upselling and cross-selling - Monitor customer satisfaction and address any issues or concerns - Collaborate with other departments to ensure customer needs are met **Order Processing:** **-** Accurately enter and process orders from customers - Work closely with logistics and shipping departments to ensure timely delivery - Communicate order updates and any potential delays to customers - Handle order changes and returns **Customer Service:** - Provide exceptional customer service and support - Address and resolve customer complaints or issues - Maintain a positive and professional attitude at all times - Ensure customer satisfaction and retention **Product Knowledge:** - Develop a thorough understanding of company products and services - Stay updated on industry trends and competitors' offerings - Educate customers on product features and benefits - Continuously learn and adapt to new product releases and updates. **High Impact Behaviors:** - Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. - Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. - Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. **Qualifications:** **- Bachelor's degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.** **-Knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.** **- Strong analytical skills with the ability to interpret complex data.** **- Proficiency in sales tools and software (e.g., SalesForce, CRM systems).** **- Excellent written and verbal communication skills.** **- Ability to work independently and collaboratively with cross-functional teams.** **- Strong negotiation and closing skills.** **- Knowledge of market research and competitive analysis techniques.** **- Ability to develop and implement sales strategies and plans.** **- Local Travel requirement 10%** Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $43k-58k yearly est. 13d ago
  • Sr. Client Solutions Architect

    Xylem 4.0company rating

    Los Angeles, CA job

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The **Sr.** **Client Solutions Architect (CSA)** plays a central role in supporting the growth, technical validation, and successful adoption of Xylem Vue, our water and wastewater data analytics platform. You will guide customers through technical discovery, demonstrate solution value, support RFP processes, and help shape the final solution presentation. You will act as a translator between utilities, internal teams, distributor partners, and the product organization-ensuring clear alignment between utility needs and our digital solutions. **Key Responsibilities** **Customer Engagement & Technical Solutioning** + Participate in customer meetings (virtual or in-person) to provide technical guidance and solution clarity. + Deliver tailored technical overviews and demonstrations focused on utility operations, data maturity, and key staff roles. + Collaborate with **Sales (CSMs)** to develop engagement strategies based on utility stakeholder types, departmental functions, and distributor involvement. + Lead customer meetings as needed, guiding the opportunity from technical discovery to solution alignment. **Solution Architecture & Fit Assessment** + Assess the utility's system architecture (SCADA, historian, CMMS, GIS, AMI, IoT, pump monitoring, etc.) and map integration pathways. + Translate operational challenges into clear solution architectures, workflows, and value propositions. + Support **Sales (CSMs)** in reviewing distributed RFPs to evaluate alignment, feasibility, and fit with platform capabilities. + Assist in the development of RFP responses including technical messaging, pricing inputs, solution diagrams, screenshots, and use case materials. + Co-develop and present final selection presentations with **Sales (CSMs)** , demonstrating operational and business value. **Platform Expertise & Value Communication** + Build deep knowledge of the platform and explain:What the solutions are and how they create value.How they are applied in real-world customer deployments.What enhancements are planned on short- and long-term product roadmaps.How the solutions differentiate from competing digital offerings. + Translate complex technical concepts into clear, actionable insights for operators, engineers, managers, and executives. + Provide feedback to Product and Marketing based on field insights, customer needs, and solution gaps. **Cross-Functional Collaboration** + Act as a liaison between **Sales (CSMs)** , Product, Delivery, and Marketing teams to ensure solution alignment and consistency. + Influence messaging, positioning, and roadmap decisions by sharing utility needs and industry trends. + Support enablement efforts for internal teams, distributors, and channel partners. **Industry Engagement & Thought Leadership** + Contribute to white papers, webinars, case studies, and conference presentations. + Present the evolving digital water story, customer outcomes, and innovative strategies to industry audiences. + Support **Sales (CSMs)** in preparing compelling technical content and thought leadership materials. **Qualifications** **Required** + Demonstrated ability to use critical thinking to navigate complex challenges involving both technical systems and social or organizational factors. + Bachelor's degree in engineering, environmental science, computer science, or a related field; or equivalent industry experience. + 3+ years of experience in water/wastewater operations, industrial automation, SCADA, or data analytics. + Strong understanding of utility operations, pump systems, treatment processes, instrumentation, and data flows. + Experience with technical discovery, solution design, or pre-sales engineering. + Ability to communicate clearly with operators, engineers, and utility executives. **Preferred** + Experience with CMMS, GIS, AMI/AMR, historian platforms, or IoT devices. + Experience developing RFP responses and technical proposal content. + Familiarity with pump hydraulics, wet well control, collection system modeling, or treatment optimization. + Experience working with OEMs, distributors, or integrators in the water sector. **Key Competencies** + Customer-centered technical problem solving + Clear, compelling communication and presentation skills + Ability to translate complex technical ideas into practical utility outcomes + Collaboration and influence across cross-functional teams + Strong analytical and strategic thinking abilities + Comfort working in field environments **Salary:** The estimated salary range for this position is $120,000 to $150,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. \#LI-DH1 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $120k-150k yearly 24d ago

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