Information Technology Specialist jobs at Air National Guard

The IT Support Specialist will support Infrastructure operations by configuring, maintaining, troubleshooting and supporting systems and networks. You will provide Level 1 and 2 support for ongoing business operations and IT projects. Responsibilities: Support day to day activities for manufacturing plant and corporate IT Infrastructure, desktops, and peripherals. Installation, testing, maintenance and support of system equipment and operating systems that make up manufacturing operations. Using the help desk ticketing system, ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner. Support of the IT environment including areas such as systems, networks, applications, IT/OT, printers, security, etc. Perform equipment upgrades, refreshes, moves/adds/changes, and configuration Assist with and have the opportunity to develop skills with servers and network routers and switches. Work on special IT or technology projects as assigned. Opportunities to get additional formal training and certifications are offered. Experience: High School Diploma and 3+ years of relevant work experience; Associates Degree and 1-2 years of relevant experience; Bachelors Degree and relevant experience as a co-op or other professional experience. CompTIA A+ or other similar certifications are a plus. Relevant experience in a Microsoft Windows-based environment. In-depth ability to troubleshoot, repair, and configure PC's, laptops, printers and other peripherals. Basic knowledge of networking equipment, switches, routers, networking principles, and firewall rules. Prior experience with a service desk ticketing system. Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams. Strong organizational skills and the ability to manage multiple tasks and priorities. The ability to learn and continue to develop skills with Servers, Networking, Active Directory, Asset Management and Business Applications.

This position offer an exciting opportunity to participate in delivering a new Comprehensive Child Welfare Information System (CCWIS) with Child Welfare Digital Services (CWDS), a unique collaboration involving the California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI), the California Department of Social Services (CDSS), and California's Counties and Tribes. Under the direction of the Information Security Chief (Information Technology Manager I), the Information Technology Specialist I (Information Security Analyst) will develop and maintain a secure posture for CWDS projects. Duties include: * Execution of Penetration and Vulnerability Scans, * Respond to, investigate, and resolve Security alerts and Incidents * Perform appropriate follow-up tasks with partner teams and CWDS leadership to report and help mitigate vulnerabilities. * Define and drive implementation of security policies, standards, and procedures as necessary in adherence of state and federal compliance requirements. * Act in accordance with Code of Ethics and demonstrate professionalism and respectful interactions with internal and external partners. You will find additional information about the job in the Duty Statement. Working Conditions This position provides telework opportunities, including the ability to work remotely. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500356 Position #(s): 791-140-1402-036 Working Title: Information Security Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $10,852.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions. Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI! Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities. Check out our jobs website and social media sites: OTSI Jobs Site LinkedIN ************** Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/14/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Health and Human Services Office of Technology and Solutions Integration Postal Address Attn: Brenda Welch 2870 Gateway Oaks, Suite 150 Suite 530 Sacramento, CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Health and Human Services Office of Technology and Solutions Integration Drop Off Address Brenda Welch 2870 Gateway Oaks, Suite 150 Monday-Friday 8a-5p place in drop-off box Sacramento, CA 95747 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Supplemental Application - Applications received without the Supplemental Questionnaire attached and question addressed as stated may not be considered. Without the use of Artificial Intelligence (AI) or ChatGPT, please answer the following question in one (1) page or less: 1) What skills, certifications and/or experience would you continue to seek in this type of role? Of the core cybersecurity domains and given the Duty Statement, which do you believe will be exercised most in this role? Please explain why, using one or more examples. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Knowledge of Information Security Concepts, Risks, and Best Practices * Information Security Certification(s) in active status is desirable. * Experience in security control frameworks and practical application (NIST 800-53, etc.) * Well developed analytical skills to evaluate current security practices and potential security risks. * Experience in security Incident management using NIST frameworks * Experience in using one or more Security Vulnerability scan tools. * Experience applying federal state, and/or local security policies, standards, and procedures. * Knowledge of Infrastructure as a Service environments such as AWS. * Knowledge of Security Information and Event Management (SIEM) tools such as Splunk. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Brenda Welch ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Nicole Antonopoulos, EEO Officer ************** ******************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** Do you thrive in bringing the best out of others? Do you excel in maturing successful and inspiring programs that are key to the department's success in embracing new and key existing technologies? Do you crave a dynamic environment where you play a pivotal role in bringing in new technologies to the enterprise while delivering innovative solutions to challenging business problems and promoting EA's mission to connect people to technology? If these things excite you, the Education and Professional Services Section needs you! In this position, the focus is on providing analysis, development, configuration, and practical experience on existing and emerging technical capabilities that align with the strategic design and function of FTB's current and future business processes and technology solutions. This includes solving business problems through technology while educating the customer and technical teams on the technology, continually moving the department towards our "To-Be" state via service delivery engagements. We are looking for candidates that possess skills in continual program improvement, possess strong organization skills, understand department technologies, and have solid business and technical writing skills, are open to learning our processes and emerging technologies, and love working with business and IT customers in support of growing and managing a strong and effective program. Additional positions may become available (eRPA 2526-00649) Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions * This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. * This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501184 Position #(s): ************-XXX Working Title: Professional Services Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/22/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Jaime Sanchez / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: Jaime Sanchez / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A cover letter is required and must be included. * Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent (evaluations must be completed by an agency approved by the California Commission on Teachers Credentialing). Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s): Share an instance when you participated as a member of an agile development team to create a technology solution. Detail the methodologies employed, programming language(s) and tools used, challenges encountered, and the results of your work. Explain how the delivered solution addressed the business need, incorporating specific examples from your job experience as listed on your resume. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. * Knowledge of principles related to emerging technologies, such as cloud-native architecture, sufficient to evaluate their potential application within the organization * Knowledge of principles related to emerging technologies, such as artificial intelligence/machine learning (AI/ML), sufficient to evaluate their potential application within the organization * Knowledge of various system architecture patterns and design patterns to make informed decisions when designing systems with new technologies * Knowledge of basic cybersecurity principles and secure coding practices to ensure new technology implementations do not introduce unnecessary vulnerabilities * Ability to quickly absorb and apply new programming languages, frameworks, and tools in a fast-paced environment * Strong analytical skills to deconstruct complex technical challenges, evaluate trade-offs between different solutions, and innovate with emerging tools * Proficiency in at least one general-purpose programming language (e.g., Python, Java, etc.) and the aptitude to quickly become proficient in others as required by new technologies * Excellent collaboration skills to work effectively with cross-functional teams, articulate technical concepts clearly to non-technical stakeholders, and create comprehensive documentation for transitioning support to operational teams * Experience with software development, building and maintaining production-level applications * Experience with taking one or more technology projects from concept through deployment and into ongoing support * Experience exploring and implementing non-standard or emerging technologies * Experience formally and informally presenting information to technical and non-technical stakeholders Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification and Hiring Unit ************** Hiring Unit Contact: Jaime Sanchez / IT Workforce ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION INSTRUCTIONS A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. EXAMINATION INFORMATION To apply for the Information Technology Specialist I position(s) as a list candidate, you must first take the online Information Technology Specialist I exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under general direction of the Acquisition and Contracting Services Division (ACSD), IT Procurement Services Manager, ITM I, the Information Technology Specialist II (ITS II) works independently as a technical subject matter expert and specialist providing consultation to OTSI project staff for complex IT acquisitions. The ITS II advises on and leads IT procurement related activities, evaluates business processes and implements improvements, is adept at creating technical documentation and embraces innovative technical solutions. The incumbent must possess expert knowledge in state IT acquisition methods (LPA, formal, informal, competitive, non-competitive, etc.) and stay current on emerging trends in technology. You will find additional information about the job in the Duty Statement. Working Conditions This position provides telework opportunities, including the ability to work remotely. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500435 Position #(s): ************-004 Working Title: Senior IT Procurement Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The California Health and Human Services Office of Technology and Solutions Integration (CalHHS OTSI) provides project management, oversight, procurement, and support services for a multi-billion-dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex information technology (IT) systems. We are a trusted leader and work toward common goals by sharing knowledge, learning, and building consensus to implement solutions. Whether you're interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the CalHHS OTSI! Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities. Check out our jobs website and social media sites: OTSI Jobs Site LinkedIN ************** Special Requirements Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/12/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Health and Human Services Office of Technology and Solutions Integration N/A Attn: Human Resources Division: JC 500435 2870 Gateway Oaks Suite 150 Sacramento, CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Health and Human Services Office of Technology and Solutions Integration N/A Human Resources Division: JC 500435 2870 Gateway Oaks, Suite 150 Sacramento, CA 95833 Monday - Friday 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - The SOQ is a narrative explanation of how your education, training, experience, knowledge, skills and abilities meet the desirable qualifications listed in this bulletin. The SOQ must be titled "Statement of Qualifications" at the top of the first page, typed in a minimum of 12-point font, single spaced, on standard sized paper (8.5" X 11"), and no more than 2 pages in length. Cover pages, cover letters, and resumes do not take place of the SOQ. Applications submitted without the required SOQ will be considered incomplete and will not be considered for this position. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Mastery of the State of California procurement discipline, including: * In depth knowledge of State IT laws, regulations, policies, and procedures. * Extensive knowledge, expertise and experience in leading and/or conducting competitive and leveraged procurements. * Experience developing and administering policies, processes, and programs. * Understands and embraces the principles and importance of excellent customer service. * Ability to make decisions and solve problems involving varied levels of complexity and risk. * Ability to communicate diplomatically and effectively, both orally and in writing. * Knowledge of application and implementation of information systems to meet organizational requirements. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Celia Ramirez ************** ************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Nicole Antonopoulos, EEO Officer ************** ******************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information This position is designated as required to file a Statement of Economic Interest (Form 700) under the California Health and Human Services Agency Conflict of Interest Code. The position is responsible for the making, participating in the making, or using his or her official position to influence the making of governmental decisions that may potentially have a material effect on his or her personal financial interests. The appointee is required to complete a Form 700 within 30 days after his or her appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

What You'll Be Doing Here is the position you have been waiting for! Wake County has an exciting opportunity in Information Technology as an IT Contract Specialist! The IT Contract Specialist will serve as the lead for every phase of contract development which includes changes, modifications, and enforcement of performance clauses, including incentives and remedies. The IT Contract Specialist will assist with negotiating contract terms, conditions, modifications, incentives and remedies, while working with key stakeholders to ensure that their requirements are met. Additionally, this position oversees the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating disputes and escalating issues. Essential functions: Vendor Contract Process Development * Establish contract management objectives, procedures, templates and workflow processes for vendor contracts and deliverable schedules * Maintain a contract management database that contains all executed contracts, as well as contracts that are under development but are not yet active * Moreover, track obligations, deliverables and contract change notes and manage and control access to documents as appropriate * Work with legal representatives to develop and insert appropriate legal protections in contracts, as warranted * Work with all teams (security, compliance and tax, HR, accounts payable [AP], etc.) to ensure that vendors are performing in accordance with existing requirements and regulatory obligations * Make improvements to processes, procedures, workflow and organizational structures for contract management * Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives and remedies and internal chargebacks, where appropriate * Work with vendors and key stakeholders to establish clear contract change control processes Vendor Relationship Management * Develop strong relationships with IT managers, business owners and IT procurement to help to support enterprise objectives, influence key stakeholders (CIO, CFO, CTO, etc.) and jointly develop strategic sourcing strategies * Establish governance to be applied, particularly during the contracting process to identify and limit points of contact for vendors and clarify rights of authority for decision making * Assist internal stakeholders with contract-related complaints or disagreements from the business or other internal stakeholders Vendor Contract and Market Insight * Work with internal stakeholder to ensuring that pricing is competitive by commissioning benchmarks as needed during the lifetime of the deal * Manage contract review meetings to ensure delivery against objectives and contract budgets * Develop regular reports on contract milestones, execution and risk and inform internal customers, vendors and management of activities and progress through regular written and verbal communication About Our Team Wake County Information Services is in the heart of Raleigh's booming downtown, a part of the Research Triangle area. If you're a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. The Basics (Required Education and Experience) * Bachelor's degree in a relevant field such as Business Administration, Contract Management or Information Technology * Four years of contract management * Equivalent education and experience are accepted * Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Education and Training Potential candidates for this position are IT procurement, contract administrators and IT asset managers. Many business managers, IT managers and knowledge specialists - as well as procurement or purchasing managers and agents and inventory managers and agents - will also make the transition successfully. They may come from a similar position in a different industry or a vendor position in sales, marketing, or service delivery. * A bachelor's degree is typically required, preferably in an analytical field (such as general business, economics, psychology, computer science, mathematics, statistics or finance) * Minimum of three years experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements * Experience in managing large complex contracts in one or more IT categories, including hardware, software, service and communication * Solid interpersonal and communication skills * Experience working with all key departments (security, compliance, finance, tax, AP, legal and procurement) and knowledge of procurement and vendor management practices and certifications (CIPS, ITIL and COBIT) ITIL experience desired, but not required * Knowledge of IT concepts and systems How Will We Know You're 'The One'? * Knowledge of contracting trends, licensing models and traditional and emerging contract and vendor performance models * Able to understand contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation * Where applicable, understanding and knowledge of government and industry regulations that will influence the contracting approach and vendor behavior (for example, FINRA for financial institutions and U.S. Health Insurance Portability and Accountability Act [HIPAA] for healthcare organizations) * Customer-focused approach and skills delivering contract management services to internal customers * Solid relationship and interpersonal skills to be applied in working with vendors across the entire contract life cycle About This Position Location: WCOB Raleigh, NC 27602 Employment Type: Regular Work Schedule: Mon - Fri, 8:30am - 5:15pm Hiring Range: 76,200 - 95,000 Market Range: 77,676.00 - 139,818.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 12/14/2025 What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

This job posting expires at 11:59PM on December 10, 2025. No applications can be submitted after 11:59PM on December 10, 2025.Job Title: Information Technology Technician IDepartment: Information TechnologyExternal Hiring Range: 24.71 - 29.29Compensation Grade: 2101Pay Range: $24.71 - $35.64Posted Internally and ExternallyBuncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility.We are seeking a dedicated and customer-focused Information Technology Technician I to join our IT support team. This role is part of a 7-person team reporting directly to the Service Desk Manager. The technician will provide first-level technical support to end users, ensuring timely resolution of hardware, software, and network issues. Key Responsibilities: Provide general IT support for desktops, laptops, mobile devices, printers, and other peripherals. Respond to service desk tickets, and walk-up requests in a professional and timely manner. Troubleshoot and resolve issues related to Windows OS, Microsoft Office, email, and other enterprise applications. Assist with user account management, including password resets. Participate in a rotating on-call schedule (one week per month) to support after-hours IT needs. Document support activities and solutions in the ticketing system. Collaborate with team members to escalate and resolve complex issues. Typical Work Schedule: Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures. Position is required to be part of a 24/7 on call rotation team. Regular, predictable attendance is essential *Note: This position has been identified as an emergency essential position and as such employees in this position may be needed to work, including after-hours, weekends and during a public emergency (to include but not limited to: floods, ice storms, disease outbreak, terrorist attack, etc.). Purpose of the position: This primary purpose of this position is to provide a wide range of basic services to support, fix, and maintain the hardware and software of the organization's computer systems. Minimum Education, Training and/or Experience (required at time of hire): Associate's degree in computer science or related field and a minimum of two (2) years of experience in information systems support; or an equivalent combination of education and experience Additional Training and Experience: Certifications offered by Microsoft and CompTIA are preferred. License or Certification Required by Statute or Regulation: Valid driver's license is required. Physical Requirements: The work is primarily medium work requiring exerting up to 50 pounds of force occasionally and/or up to 30 of force frequently, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling pushing, reaching, repetitive motion, speaking, standing. Stooping, talking, visual acuity and walking/mobility. While most work is completed in an office environment, occasional time may be spent out of doors moving equipment or responding to work requests. Essential Functions of the position: Support all computer installations and new configurations and changes; maintain and repair computers and all related peripheral devices, including moving systems, removing old hardware, setting up new systems, and transferring all user data; maintain an inventory of installed software, and manage software licensing. Maintain a ticketing system and prioritize requests; Respond to service requests in person or over the phone; Set up equipment, ensuring proper installation of cables, operating systems, or appropriate software; Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Work with hardware and software vendors to verify timely product delivery and assures new equipment is installed and ready to operate on schedule. Provide on-boarding support for new employees; create user accounts and manage access control based on company policy; answer user inquiries regarding computer software or hardware operation to resolve problems. Refer major hardware or software problems or defective products to vendors or Tier II or Tier III support for service, occasionally having to refer to Network Engineer or Network Manager. Performs other related duties as assigned. Knowledge, Skills, Abilities: Knowledge of practices and procedures involved in the use, maintenance, and repair of computer equipment. Knowledge of and ability to articulate regulatory and compliance information. Knowledge of operation of computer equipment and accompanying technology including, but not limited to, monitors, desktop computers, printers, and other external devices. Knowledge of regulations and procedures for disposal of used or outdated computer equipment. Ability to read technical manuals; research and maintain a level of knowledge of new technology and equipment. Ability to follow complex oral and written instructions Ability to evaluate software or hardware and recommends improvements or upgrades. Ability to develop training materials and procedures or trains users in the proper use of hardware or software; trains users and develops documentation. Ability to Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Ability to set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Ability to assist with software installs and upgrades. Ability to work with venders and refer major hardware or software problems or defective products to vendors or senior staff for service. Ability to maintain courteous and tactful relationships co-workers and the general public. In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions. Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.

, you must use the following link. **************************************************************************************************************** Other applications will not be considered. JOB TITLE: Help Desk Analyst I JOB #: 2902 DIVISION: Information Technology HIRING SALARY: $44,597.00 annualized ($21.44 hourly) CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply). POSITION SUMMARY: The IT Support Center in the Arizona Supreme Court provides a high level of automation support to the court and probation offices throughout Arizona, including court personnel and the public. We are seeking a detail-oriented, customer-focused individual to join our team as a Support Center Analyst I. The Support Center Analyst I position primarily serves the public, providing guidance and troubleshooting regarding programs sponsored by the Arizona Courts such as AZPoint, eFileAZ, Traffic Ticket Enforcement Assistance Program, and eAccess while maintaining accurate records of all calls and correspondence within prescribed service levels. Additionally, this position is responsible for creating user network and application profiles for members of the court community. Position is not full time remote. The position will have the option of a hybrid work schedule once training is completed, must be onsite in Phoenix, Arizona as required after training is completed. Public Service Loan Forgiveness (PSLF) Program qualified employer. MINIMUM REQUIREMENTS: This position requires strong customer focus and commitment to resolving customer problems in a timely and accurate manner; strong interpersonal skills, including active listening; and effective verbal and written skills. The successful candidate will have a high school diploma, with one year of experience in assisting customers in the resolution of their technical problems within a call center environment. The individual must have demonstrated PC proficiency and familiarity with Microsoft Office and Windows, good analytical and problem-solving skills, and the ability to understand and follow documented procedures. The preferred candidate will have some knowledge of: desktop applications and hardware (printers, Office 365, folder and drive mapping), Active Directory and/or Exchange, or prior experience utilizing an automated call management/problem tracking information system (i.e. Remedy, ServiceNow). SELECTION PROCESS: Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, Non-Exempt position. BENEFITS: The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include: • Accrued vacation pay and sick leave • 10 paid holidays per year • Health and dental insurance • Retirement plan • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion. RETIREMENT: • Positions in this classification participate in the Arizona State Retirement System (ASRS). • Please note enrollment eligibility will become effective after 27 weeks of employment. The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

Job DescriptionSalary: $15 to $20 per hour The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPCs 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each hosts request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th. Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program. Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include: Migrating employee accounts to .GOV domain Setting up devices in a communitys new health department building Creating a new IT ticketing system app and SharePoint page Organizing a citys technology resource page Setting up firewall and VLANs Help Center Operations and troubleshooting Imaging new computers, reimaging old computers, and other duties as assigned Qualifications Students must meet the following requirements: 30 hours of completed college coursework Interest in public service careers GPA 3.0 or higher (preferred) Legally eligible to work in the United States Reliable transportation to and from work Attend a Central Ohio college OR attend other college and have access to local housing Benefits All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host. Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission. Please apply online at ***************************** or you may mail a resume to: MORPC Attn: GA-9-26 111 Liberty St., Suite 100 Columbus, OH 43215 ************* No phone calls please.

The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th. Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program. Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include: * Migrating employee accounts to .GOV domain * Setting up devices in a community's new health department building * Creating a new IT ticketing system app and SharePoint page * Organizing a city's technology resource page * Setting up firewall and VLANs * Help Center Operations and troubleshooting * Imaging new computers, reimaging old computers, and other duties as assigned Qualifications Students must meet the following requirements: * 30 hours of completed college coursework * Interest in public service careers * GPA 3.0 or higher (preferred) * Legally eligible to work in the United States * Reliable transportation to and from work * Attend a Central Ohio college OR attend other college and have access to local housing Benefits All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host. Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission. Please apply online at ***************************** or you may mail a resume to: MORPC Attn: GA-9-26 111 Liberty St., Suite 100 Columbus, OH 43215 ************* No phone calls please.

Purpose Under general supervision of the IT Manager, the IT Intern provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Students currently enrolled in an information technology or computer science certification program, or related college or university program, or recent graduates within two quarters/semesters. Desired knowledge of CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills. Attendance: Being present at work is an essential function of the position. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: None FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

For description, visit PDF: ************************ gov/911 IT Systems Technician I - Job Statement. pdf

Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. * Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. * Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. * Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. * Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. * Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team * Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery * Maintains regular and reliable attendance while delivering timely and professional customer service. * Perform other related duties as assigned. Minimum Qualifications: * Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis * 6 months experience in project/program management * 3 courses in supervision (or 3 months experience) * Or equivalent Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

/Computer Technician District: Dublin City Schools TITLE: Technical Support Specialist, District - Central Office JOB STATUS: FLSA Overtime Eligible REPORTS TO: Director, PK-12 Technology DEPARTMENT: Academics POSITION SUMMARY: Assist with supporting the District's mobile device management systems and system applications; repair, support, and operate the district's technology and media systems. JOB QUALIFICATIONS: Associate degree in computer science or equivalent work experience with computer systems. Experience working in mobile device management systems such as JAMF and Google Admin. Software integration and provisioning experience. Experience in educational organizations is preferred. Willingness to become trained in the system(s) used by the school district. Ability to organize and prioritize work. Well-developed oral and written communication skills. Ability to diagnose and resolve basic computer, projector, TV, media, and technical issues. Sound judgment and problem-solving skills. Ability to work cooperatively with all staff and to interact with staff, students and the public in a positive manner. Ability to handle confidential information, set priorities, work well under pressure with and attention to detail. Ability to lift 35lbs without assistance. Valid Ohio driver's license and insured vehicle for visiting sites for repairs. Such alternatives to the above as deemed appropriate by the Director of PK-12 Technology. ESSENTIAL DUTIES: Help maintain district MDM systems, and media systems (TVs, projectors, screen sharing devices). Provide technical support and assistance, whether on the phone, in person, or remotely related to software, computer systems, hardware, and mobile device management systems. Drive between school site to attend to tasks, projects and Help Desk tickets as assigned. Maintain a working log detailing all required system updates, as well as the date of completion. Organize and file documentation pertaining to warranties and instructional guides for computer and display hardware. Support department in creating training materials pertaining to technology troubleshooting and usage. Monitor collection/distribution/repairs of student and staff devices. Assist with setup and running of the District media equipment for Board Meetings, etc. Take inventory, support, and repair equipment and software related to the District's technology. Participate in technology committees, other groups, and organizations as assigned. Work closely and cooperatively with staff members whose duties are technology dependent. Attend training sessions as assigned by the Director of PK-12 Technology. Ensures the safety of students. Establishes and maintains cooperative professional relationships. Remains free of any alcohol or nonprescription controlled substance and abuse of any prescribed controlled substance in the workplace throughout employment in the district. Exhibits professional behavior, emotional stability, and sound judgment. Serves as a role model for students in how to conduct themselves as citizens and as responsible, and intelligent human beings. Understands the legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values. Maintains confidentiality and respect for confidential information at all times. Other duties as assigned by the Superintendent or his/her designee. TERMS OF EMPLOYMENT: 261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch; number of days of vacation, holidays and salary as determined by Negotiated Agreement. Work year to be established by the Board. SALARY: $26.24/HR. - $30.43/HR. The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position-related criteria. The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.

Cleveland Metroparks is seeking a Desktop Support Technician to join its Information Technology Services team. This role is essential in ensuring reliable technology across the Park District, providing staff with the tools they need to succeed. The Desktop Support Technician delivers user support, troubleshoots technical issues, and contributes to ongoing innovation through research and development. Responsibilities include maintaining system hardware, operating systems, software, and security protocols, as well as managing the technology equipment inventory in alignment with Park District policies. The ideal candidate brings a customer-focused mindset, balancing technical expertise with patience and professionalism to ensure staff receive timely, effective, and dependable technology support throughout the Park District. Key Responsibilities: Provides front-line help desk support via phone, email, and walk-up requests Installs, configures, and maintains software including Microsoft Office, Office 365, browsers, and park-specific applications Sets up and configures mobile devices such as cell phones and tablets Troubleshoots connectivity issues, computer performance problems, and user access concerns Manages and prioritizes support tickets, ensuring timely resolution and accurate documentation Collaborates with ITS staff on client/server application issues and system upgrades Creates documentation for processes and procedures used within ITS Participates in a rotating schedule to provide 24/7 emergency phone support up to 4 weeks each year

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

Application Opening: Monday, October 6, 2025. Application Deadline: This job will close no sooner than October 20, 2025 (11:59 PM). ✅ Required Supplemental Questionnaire due at the time of application to be considered for this position: ************************************* Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence: IT Project Management Office Enterprise Application Services Cloud Center of Excellence IT Operations and Support including the Service Desk and NOC City Infrastructure including the Network, Telcom and Data Centers Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery Public Safety Systems and Municipal Broadband Fiber SFGovTV Broadcasting Services IT Finance and Administration Services Emerging Technologies Why Join Us? Innovative & Impactful Work At DT, you won't just work on IT-you'll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations. Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees. Competitive pay, benefits, and retirement options Career growth opportunities through training, internal mobility, and subsidized education Diverse work environment in a diverse city We offer employees the ability to work from home one day a week while spending the other four days in our San Francisco office, promoting both collaboration and work-life balance Join the team that's shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team! We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). Job Description The City and County of San Francisco's Department of Technology (DT) is seeking a skilled GIS Analyst Engineer to join the SFGIS Program and be the primary analyst specialist assisting the Public Safety Wiring group with their fiber network asset mapping effort. The GIS Analyst Engineer will also play a critical role in supporting other city departments by providing expertise and technical support, including the Sheriff's Department. Primary responsibilities include mapping the City's extensive fiber network using ArcFM and ArcGIS software, as well as assisting the Sheriff's Department and other city departments with GIS-related projects and needs. The ideal candidate will have strong technical proficiency in ArcGIS and ArcFM, along with a proven ability to collaborate across teams and departments. This role will involve working on both routine and complex mapping tasks, including maintaining up-to-date and accurate maps of critical infrastructure, providing geospatial analysis, and offering GIS solutions to enhance the operational efficiency of public safety and other City departments. Position Responsibilities Essential duties include, but are not limited to, the following: Analyze, visualize, and provide primary assistance to DT's the Public Safety Wiring group by mapping and maintaining the City's fiber network infrastructure using ArcFM and ArcGIS software. Serve as liaison to the Public Safety Wiring group, offering expertise in geospatial analysis, map creation, and data visualization. Assist in maintaining all maps and data produced within the ArcFM framework, keeping information current, accurate, and aligned with citywide GIS standards. Provide support in the development and implementation of new GIS projects and initiatives to improve operational workflows and decision-making for DT's Public Safety Wiring group. Conduct spatial analysis and data management, including importing, editing, and updating GIS data to support City infrastructure and public safety objectives. Train and assist city personnel in the effective use of GIS tools and technologies as needed. Appointment Type Permanent Exempt (PEX), Full Time position. Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is up to thirty-six (36) months and will not result in an eligible list or permanent civil service hiring. Project-based positions cannot be ongoing or exceed 36 months. Work Location Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103). However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary. Nature of Work This is a hybrid role requiring on-site work at our San Francisco office. Occasional travel within San Francisco may be required. Qualifications Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience: One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network. Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/r forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. OR completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Desirable Qualifications: Experience with public safety infrastructure projects. Familiarity with fiber network infrastructure or telecommunications mapping. Knowledge of SQL, Python, or other programming languages used for GIS automation or analysis is a plus. GIS-related certifications, such as Esri Technical Certification or GISP (GIS Professional) certification, are desirable but not required. Bachelor's degree from an accredited college or university in Geography, Geographic Information Systems (GIS), Computer Science, Urban Planning, Environmental Science, Engineering, or a related field. 2 years of professional experience in GIS analysis, data management, and mapping using GIS software such as ArcGIS and ArcFM. Experience with fiber network mapping or public safety infrastructure mapping. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Additional Information Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Compensation Information $ 66.6750- $ 83.8625(hourly) / $138,684 to $174,434 (annually) How to Apply Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before October 20, 2025 (11:59 PM). Your application MUST include a resume and a response to the Supplemental Questionnaire. To upload, please attach using the "additional attachments" function. Supplemental Questionnaire: All candidates must complete the supplemental questionnaire as part of the employment application. See this link to submit the supplemental questionnaire:************************************* You may contact Elbi Magana via email at [email protected] with questions regarding this opportunity. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.