Information Technology Specialist jobs at Air National Guard - 99 jobs
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
Victorville, CA jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$58k-78k yearly est. 60d+ ago
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Remote Data Entry - Product Support - $45 per hour
GL Inc. 4.1
Mobile, AL jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$34k-42k yearly est. 60d+ ago
Remote Data Entry - Product Support - $45 per hour
GL Inc. 4.1
Buena Park, CA jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$36k-45k yearly est. 60d+ ago
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
North Dakota jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$56k-68k yearly est. 60d+ ago
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
Oceanside, CA jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$57k-78k yearly est. 60d+ ago
Remote Data Entry - Product Support - $45 per hour
GL Inc. 4.1
Augusta, GA jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$35k-43k yearly est. 60d+ ago
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
Montana jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$54k-65k yearly est. 60d+ ago
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
Janesville, WI jobs
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$48k-60k yearly est. 60d+ ago
INFORMATION TECHNOLOGY SPECIALIST I
State of California 4.5
Sacramento, CA jobs
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. ***************************************************
Are you a professional that thrives in the complex universe of InformationTechnology while still looking to maintain a work-life balance? We are a diverse group of experts that lead with integrity, exemplify honesty, inclusivity, and credibility, to deliver enterprise class products and services to meet the needs of our customers.
If you are ready for the challenge, want continuous growth, and want to become an expert in this field, this position as the SQL Database Administrator in the Technology Services Division's Infrastructure Services Bureau, Enterprise Database Management Section Unit B is for you. Under the direction of the Enterprise Database Management Section Unit B Manager, a significant aspect of your job is to install, maintain, troubleshoot, and document SQL Database Management systems software. You will work independently and as part of a core group of Systems Programmers/Specialists providing 24x7x365 support on mission critical systems software, key to the successful mission of the Franchise Tax Board and the State of California.
About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support informationtechnology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite.
Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (RPA 2526-00942).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
* This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework.
* This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGYSPECIALIST I
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504710
Position #(s):
************-XXX
Working Title:
Database Administrator
Classification:
INFORMATIONTECHNOLOGYSPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: *********************
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to *********************
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/27/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Pavel Bugriyev / IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Pavel Bugriyev / IT Workforce
9646 Butterfield Way
Sacramento, CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other -
REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
* Other -
A cover letter is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
* Experience with Microsoft SQL Server Administration
* Experience in Database Administration on Windows environment
* Experience in scripting languages such as PowerShell, C#, Java, JavaScript, BASH, Perl, or Python etc.
* Experience with Performance Tuning, Troubleshooting, Installing, and Configuration of Databases
* Experience with Database Clusters, Database Migrations, Database Backup, Restore and Disaster Recovery
* Experience with any other RDBMS Software such as MySQL, Sybase, Db2, Oracle, etc.
* Experience in Database Administration on Linux or Unix environments
* Experience in Cloud Computing Technologies such as Azure, AWS, GCP
* Experience in Azure DevOps Services
* Experience with InformationTechnology Infrastructure Library (ITIL), Software Development Life Cycle(SDLC), and Project Management Principles
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
* Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: *********************
Human Resources Contact:
Classification & Hiring Unit
**************
Hiring Unit Contact:
Pavel Bugriyev / IT Workforce
**************
*************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
ADDITIONAL APPLICATION INSTRUCTIONS
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
* Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
* All of the required documents listed in the "Required Application Package Documents" section
* The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
* A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
EXAMINATION INFORMATION
To apply for the InformationTechnologySpecialist I position(s) as a list candidate, you must first take the online InformationTechnologySpecialist I exam.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$73k-107k yearly est. 11d ago
INFORMATION TECHNOLOGY SPECIALIST I
State of California 4.5
Sacramento, CA jobs
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. ***************************************************
Under the general direction of the Information Security Oversight Manager, the incumbent works independently as a high-level technical specialist on the complex systems assignments. Incumbent will review application/system architecture, configuration, and changes to ensure that they are in compliance with information security policies and procedures. The incumbent will participate in the efforts to define, implement, and enforce the department's application security program. The incumbent will perform ongoing security testing of systems/applications activity to ensure compliance with the Department's Information Security Policy Manual and Security Industry best practices.
Additional positions may become available (RPA 2526-01183).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
* This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.
* This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGYSPECIALIST I
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-502492
Position #(s):
564-184-1402-XXX
Working Title:
Application Security Specialist
Classification:
INFORMATIONTECHNOLOGYSPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: *********************
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to *********************
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/26/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Paul Ramacciotti
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Attn: Paul Ramacciotti
9646 Butterfield Way
Sacramento, CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other - A cover letter is required and must be included.
* Other - REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
* Experience working with application vulnerability scanners and penetration tools
* Familiarity with web application security flaws such as those documented in the OWASP Top 10
* Experience with app security policies and standards
* Ability to perform information systems assessments to verify policy compliance and security standards are in place
* Experience with secure coding and development best practices
* Knowledge and experience working with web servers, web applications, and multi-tier application design along with various web technologies (admin, use, testing, etc)
* Ability to communicate security-related concepts to a broad range of technical & non-technical stafj
* Experience with application development and system development life cycle
* Experience leading large enterprise projects requiring ability to educate and mentor members of project team
* Experience preparing reports to management related to progress of activities.
* Experience recommending strategies for re-engineering information systems
* Experience developing N Tier applications
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
* Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: *********************
Human Resources Contact:
Classification & Hiring Unit
**************
Hiring Unit Contact:
Paul Ramacciotti
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
* Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
* All of the required documents listed in the "Required Application Package Documents" section
* The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
* A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
Examination Information
To apply for the InformationTechnologySpecialist I position(s) as a list candidate, you must first take the online InformationTechnologySpecialist I exam.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$73k-107k yearly est. 21d ago
INFORMATION TECHNOLOGY SPECIALIST I
State of California 4.5
Sacramento, CA jobs
Anticipated Interview Dates: We anticipate holding interviews beginning the week of March 2, 2026. We look forward to meeting with you! The California Public Employees' Retirement System (CalPERS), Network Administration Unit is seeking a highly qualified InformationTechnologySpecialist (ITS I) to serve within the Network Management Services section of the Data Center. The Network Specialist works with other Network Specialists and Network Associates, as well as Telecommunications Engineers in the Network Engineering Unit. A successful candidate will demonstrate proficiency with data/voice networking components. The incumbent will work on day-to-day maintenance, operation tasks, and assist with network Architecture, Engineering, Administration, or Data Center tasks as needed.
Telework Information: This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.
Sponsorship: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes.
Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.
How did you hear about this position? Tell us in this brief survey.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGYSPECIALIST I
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-505704
Position #(s):
************-078
Working Title:
Network Specialist
Classification:
INFORMATIONTECHNOLOGYSPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The California Public Employees' Retirement System (CalPERS) is the nation's largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website!
To take a look at CalPERS as a destination employer, view this YouTube video.
Special Requirements
Statement of Qualifications
Please provide a Statement of Qualifications (SOQ) for the hiring manager's review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered.
The SOQ must be typed, titled "Statement of Qualifications," and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must have 11 point, Calibri font.
* Please describe your education or experience with networking or network related technologies.
* Please describe your experience with network performance and monitoring tools and how they are used.
* Please describe your experience with firewall rules and policies.
Minimum Qualifications
All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements."
Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR's CalCareers website.
Need help with your state application, resume, Statement of Qualifications, or interview preparation?
The CalPERS Career Services & Outreach team provides comprehensive support throughout the CalPERS hiring process. Our services include one-on-one online consultations for application assistance, Statement of Qualification review, and interview preparation. To schedule an appointment and receive personalized guidance from our team, please use the following booking link: CalPERS Career Services Consultations.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/16/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Public Employees Retirement System
Postal
Attn: JC-505704/LS
Human Resources Division, Recruitment
P. O. Box 942718
Sacramento, CA 94229-2718
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Public Employees Retirement System
Drop-Off
HRSD, SSU JC-505704/LS
400 Q Street, Lincoln Plaza North
1st floor drop box by security desk
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Experience with Cisco Firewall Threat Defense (FTD) or other clustered firewall technology
* Experience with Cisco Identity Services Engine (ISE) or other port security technology
* Knowledge of Cisco Application Centric Infrastructure (ACI) or other Software Defined Networking, such as VMWare vSphere Distributed Switch (VDS)
* Knowledge of Microsoft Azure cloud environments
* General networking experience: Routers, switches, firewall, virtual private network (VPN), load balancers and wireless networking
Benefits
CalPERS team members are eligible for a number of benefits. Health benefits and leave programs are available for most team members. Benefit eligibility may depend on length of service and collective bargaining agreements.
Some added benefits CalPERS offers include:
* Alternate Work Schedules
* Flexible Work Hours
* Onsite childcare facility
* Onsite fitness center
* Onsite café and nearby restaurants
* Free onsite parking available Mondays and Fridays, subject to change
* Free offsite parking available with shuttle service Tuesdays, Wednesdays and Thursdays
For more details about employee benefits, visit the California Department of Human Resources website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
HRSD Selection Services
**************
**************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
CalPERS EEO
**************
******************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Live Scan
Candidates not currently employed at CalPERS are required to submit to a criminal history review process utilizing Live Scan fingerprinting.
CalPERS Disclosure Requirements
If employed, you may be subject to rules imposed by Personal Trading Regulations and Conflict of Interest Code that apply to CalPERS team members, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700)
Please do not include any confidential information on any documents in your application package. Confidential information that should be excluded or removed from these documents include, but is not limited to, your social security number, date of birth, marital status, personal photos, a copy of your driver's license, equal employment opportunity data, examination scores, and LEAP status.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$73k-107k yearly est. 1d ago
INFORMATION TECHNOLOGY SPECIALIST II
State of California 4.5
Sacramento, CA jobs
Under general direction of the Application Management section's Application Development Manager, an IT Manager I, incumbent holds responsibility for application development and the associated software development lifecycle. This includes leading the architecture, design and development of complex software applications, project management, managing code repositories and coach colleagues on use of DevOps tooling and best practices, managing cloud environment for applications, and providing expert-level support to junior developers for critical application issues and incidents.
The Application Management section provides application development, maintenance, and support services to the State Treasurer's Office (STO) and the sixteen separate, quasi-independent boards, commissions, and authorities (BCAs) that organizationally report to the State Treasurer.
The Lead Application Developer will act as the subject matter expert and architect for application development, modernization, and cloud migration projects.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is eligible for a hybrid work schedule which includes up to three days of remote work per week. Additional in office days may be required based on the business need.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGYSPECIALIST II
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-505717
Position #(s):
************-001
Working Title:
Lead Application Developer
Classification:
INFORMATIONTECHNOLOGYSPECIALIST II
$8,625.00 - $11,557.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The State Treasurer's Office is a small department located only a few blocks away from the State Capitol Building, and is close to public transportation and with parking garage options nearby. The building is a short walk away from the State Capitol Park, which is a wonderful place to exercise and enjoy the beautiful landscape during the fair-weathered months. The neighborhood around the building is filled with endless dining options, parks, coffee shops, fitness clubs and conveniences like corner stores, etc.
Please click here to find more information about the State Treasurer's Office.
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
Electronic applications are encouraged. If submitting a hard copy, please include JC-505717/ Position #************-001 in the "Examination(s) or Job Title(s) for which you are applying" section of the application. Hard copy applications received without the required information may not be considered.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/17/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Treasurer's Office
Administration Division
Attn: Applicatons Unit
915 Capital Mall, 532
Sacramento, CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Treasurer's Office
Administration Division
Applications Unit
915 Capital Mall, 532
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Statement of Qualifications -
Please answer the SOQ questions below. Responses must restate each question and may not exceed three (3) pages. Failure to follow these instructions may result in disqualification. A resume is required but does not replace the SOQ.
* Describe an enterprise-scale application or platform you architected or significantly influenced. Include the business problem, architectural style chosen, your role and team size, front-end and back-end technologies, database platform, and API design approach. Highlight your specific contributions to designing, building, and maintaining the application.
* Explain a project you architected using a cloud technology stack. Specify the services used, how you managed identity and networking (if applicable), and the measures you implemented for security, scalability, and reliability. Describe the key architectural decisions you made and the rationale behind them.
* Describe the end-to-end DevOps strategy you helped define or evolve, including source control strategy, branching model, CI/CD stages, and deployment patterns. Share one architectural or process improvement you introduced and its measurable impact.
* Describe a legacy system modernization effort you led or architected. Explain how you decomposed the system, managed data migration, ensured backward compatibility, and maintained business continuity. Discuss key risks, mitigation strategies, and lessons learned.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Full-stack Development Expertise: Extensive experience and a proven track record of planning, architecting, and developing web applications as a lead full-stack developer or technology lead. Proficiency in modern web application technologies such as HTML5,CSS, JavaScript, React, C#, .Net, SQL, etc.
* Cloud Experience: Deep understanding of cloud technologies preferably Microsoft Azure (App Service, API Management, Vault, SQL Database) and experience in developing serverless applications.
* DevOps Experience: Strong background in managing code repositories and ensuring that all code changes are properly versioned, tagged, and organized, overseeing branching and merging strategies, maintaining a clean and organized codebase, building and maintaining automated deployment pipelines, ensuring continuous integration and delivery, and optimizing the development workflow for enhanced productivity and reliability, developing application IaC (infrastructure as code) templates/Azure resource manager and Bicep templates, overseeing application deployments, etc.
* Agile/Scrum practices: Familiarity with Agile/Scrum methodologies, ensuring adherence to Scrum practices, contributing to sprint planning, and adapting to changing project requirements, managing project boards, removing impediments, and facilitate and enforce code review processes to help the team deliver high-quality software.
Benefits
Please see the CalHR Benefits Summary page for detailed information.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Applications Unit
**************
*****************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
**************
********************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Minimum Qualifications
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification in your application packet. Official sealed transcripts or your original diploma (with embossed seal) will be required prior to appointment. If it is determined that a candidate does not meet all Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the classification. All candidates who are determined to not meet the Minimum Qualifications will be contacted in writing and will have 10 business days to respond with additional information supporting their Minimum Qualifications for the classification. Candidates who have been withheld may file an appeal with the State Personnel Board.
Confidentiality
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State Application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information listed anywhere on the applications submitted electronically, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$73k-107k yearly est. 1d ago
IT Specialist
Exeter Government Servi 4.1
Nellis Air Force Base, NV jobs
Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices.
Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely.
Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain.
Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain.
Responsibilities include:
Mid/Senior-level experience in a full range of IT security principles, including:
a. Concepts, practices, products and services (including system software, database software and immediate access storage technology)
b. Disseminating IT security tools and procedures
c. IT security certification and accreditation requirements
d. Be familiar with and use Active Directory tools to manage accounts
e. Be familiar with imaging computers and upgrading operating systems
f. Be familiar with using scanning tools to scan and subsequently patch devices
g. Be familiar with trouble ticketing tools such as Remedy
h. Be able to remotely log in to computers as needed for maintenance
i. Be able to add and remove computers to domains
j. Be able to assign and remove security controls to user accounts
k. Be able to perform all Security Plus (Security+) type functions
l. Be able to work independently and/or with a team
m. Be familiar with and be able to modify file servers and shared permissions
Required Qualifications:
• Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work
experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and
administration of hardware and software, plus be able to provide resolution of interoperability issues.
• US Citizen with an Active DoD TS/SCI security clearance
• DoD 8570.01-M, IAT Level II certified
• Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
#clearancejobs
$76k-108k yearly est. Auto-Apply 60d+ ago
INFORMATION TECHNOLOGY ASSOCIATE
State of California 4.5
Sacramento, CA jobs
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. ***************************************************
The InformationTechnology Associate, is responsible for a diverse range of tasks within a tier III equivalent data center management operation. This role includes monitoring, research, analysis, testing, maintenance, and reporting. The individual will collaborate with the data center infrastructure team to ensure optimal performance and uptime of equipment such as Power Distribution Units (PDUs), Static Transfer Switches (STS), Uninterrupted Power Supplies (UPS), generators, utility power feeds, and Computer Room Air Handlers/Conditioners (CRAH/C) in both the data centers and tenant area. You will engage with a range of internal and external stakeholders to coordinate the scheduling of generator testing, UPS, and CRAH maintenance. Additionally, the Data Center Operations Associate will deliver metrics and Power Usage Effectiveness (PUE) reports for the data center to ensure the maintenance of operational efficiency.
About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support informationtechnology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (eRPA 2425-00626).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is eligible for limited remote working within California based on departmental guidelines and operational need. Once training is complete, FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGY ASSOCIATE
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-505036
Position #(s):
************-XXX
Working Title:
Data Center Operations Associate
Classification:
INFORMATIONTECHNOLOGY ASSOCIATE
$4,935.00 - $6,614.00 A
$5,424.00 - $7,270.00 B
$5,930.00 - $7,947.00 C
$6,521.00 - $8,740.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: *********************
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to *********************
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/5/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Khushal K. Ahmadzai / IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Khushal K. Ahmadzai / IT Workforce
9646 Butterfield Way
Sacramento, CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Supplemental Application - REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birth dates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
* Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 2 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement(s):
Describe a time when you had to troubleshoot a hardware or connectivity issue in a high -pressure environment.
* What steps did you follow to identify the problem?
* How did you minimize downtime?
* What tools or monitoring systems did you utilize during the troubleshooting process?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Experience showcasing proficiency in data center operations, which includes:Hardware installation, configuration, testing, troubleshooting, repair, and maintenance
* Experience monitoring various types of equipment and hardware, including Power Distribution Units (PDU), Static Transfer Switches (STS), Environmental Controls, IT Equipment (Servers, Storage Arrays, Routers, Wireless Temperature Sensors), and non-computing equipment (Power Strips, Overhead Power Distribution, Leak Detection) Management of DC power, temperature, and humidity for environmental control
* Experience and practical knowledge of data center security practices, encompassing physical security measures and cyber security protocols
* Experience in project management and leading IT projects
* Familiarity with the IT Infrastructure Library (ITIL)
* Understanding of server hardware, network infrastructure, and data storage technologies
* Knowledge of best practices in data center operations, including cooling and power management
* Excellent communication skills for effective collaboration with cross-functional teams
* General networking experience with routers. switches, firewall, virtual private network (VPN), load balancers and wireless networking
* Work effectively both in an independent and team setting
* Proficient in Microsoft Excel, Word, and PowerPoint
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
* Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: *********************
Human Resources Contact:
Classification & Hiring Unit
**************
Hiring Unit Contact:
Khushal Ahmadzai / IT Workforce
**************
***************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
* Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
* All of the required documents listed in the "Required Application Package Documents" section
* The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
* A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
Examination Information
To apply for the InformationTechnology Associate position(s) as a list candidate, you must first take the online InformationTechnology Associate exam
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$64k-94k yearly est. 1d ago
INFORMATION TECHNOLOGY ASSOCIATE
State of California 4.5
Sacramento, CA jobs
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. ***************************************************
We are looking for an energetic individuals to be part of the IT Field in the Operations Control Section (OCS) within the Operation Management Bureau. The Operations Analyst and/or Operations Technician is responsible for providing essential second level support and delegated system administration, production processing support and services for FTB. This includes support for FTB's mission critical internal services such as TI (Taxpayer Information System), BETS (Business Entities Tax System), ARCS (Accounts Receivable Collection System), WASS (Withhold at Source System), PASS (Professional Audit Support System), and INC(Integrated Nonfiler Compliance), as well as external services such as SWIFT (Secure Web Internet File Transfer), CalFile, WebPay, MyFTB, EASE (External Authentication for Secure e-Services) and FTB's main website, EDR (Enterprise Data to Revenue) systems and services, and ETS (Enterprise Tax Systems) systems and services.
About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support informationtechnology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (eRPA 2425-00668).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is eligible for limited remote working within California based on departmental guidelines and operational need. Once training is complete, FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
* Weekend work is mandatory and is assigned on a rotational basis.
* Employees are required to work at least 2 state holidays. Additional holidays may be assigned based on operational need.
* Working extra hours may be necessary due to operational need.
* This position is for day shift but other shifts may be considered as well as additional positions.
Day Shift - 6:45AM to 3:15PM
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGY ASSOCIATE
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504939
Position #(s):
************-XXX
Working Title:
Operations Analyst
Classification:
INFORMATIONTECHNOLOGY ASSOCIATE
$4,935.00 - $6,614.00 A
$5,424.00 - $7,270.00 B
$5,930.00 - $7,947.00 C
$6,521.00 - $8,740.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: *********************
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to *********************
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/2/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Donovan Baldwin / IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Donovan Balwin /IT Workforce
9646 Butterfield Way
Sacramento, CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other -
REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Knowledge using enterprise monitoring tools such as SolarWinds, AppDynamics, SiteScan/Vigelent, and mainframe consoles
* Experience with event, incident, problem, release and change management processes
* Experience in troubleshooting, isolating and resolving issues in complex IT environments under high stress and under tight time frames
* Experience using MS SharePoint Excel, Word, Outlook, Visio, Teams, etc
* Experience communicating in both writing and with all levels of internal and external customers
* Knowledge of general technology concepts and methods, including InformationTechnology Infrastructure Library (ITIL)
* Experience supporting Windows, Linux/UNIX, and Mainframe operating systems
* Experience working in a 24 hours a day, 7 days a week operational environment
* Experience in automation using PowerShell and other scripting languages
* Experience with working collaboratively with management and peers
* Experience with documenting problems and writing procedures
* Ability to be flexible in response to changing priorities and workloads
* Ability to multitask, prioritize, and apply time management
* Strong interpersonal skills and display professionalism
* Strong work ethic and enthusiasm
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
* Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: *********************
Human Resources Contact:
Classification & Hiring Unit
**************
Hiring Unit Contact:
Donovan Baldwin / IT Workforce
**************
**************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
* Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
* All of the required documents listed in the "Required Application Package Documents" section
* The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
* A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
Examination Information
To apply for the InformationTechnology Associate position(s) as a list candidate, you must first take the online InformationTechnology Associate exam
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$64k-94k yearly est. 3d ago
INFORMATION TECHNOLOGY ASSOCIATE
State of California 4.5
Sacramento, CA jobs
The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. ***************************************************
Do you thrive in bringing the best out of others? Do you excel in maturing successful and motivating programs that are key to the department's success in embracing new and key existing technologies? Do you crave a dynamic environment where you play a pivotal role in educating the enterprise on emerging technologies, delivering innovative solutions to challenging business problems, and promoting EA's mission to connect people to technology?
If these things excite you, the Education and Professional Services Section needs you!
In this analyst position, the focus is on providing analysis and practical education on existing and emerging technical capabilities that align with the strategic design and function of FTB's current and future business processes and technology solutions. This includes solving business problems through technology while educating the customer and technical teams on the technology, continually moving the department towards our "To Be" state via service delivery engagements and education opportunities.
We are looking for candidates that possess skills in continual program improvement, possess strong organization skills, understand department technologies, have solid business and technical writing, are open to learning our processes and emerging technologies, and love working with business and IT customers in support of growing and managing a strong and effective Enterprise Architecture program and Chief Technologist Office.
Additional positions may become available (eRPA 2526-00614)
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
* This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework.
* This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future.
About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support informationtechnology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite.
Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATIONTECHNOLOGY ASSOCIATE
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504158
Position #(s):
************-XXX
Working Title:
Education Analyst
Classification:
INFORMATIONTECHNOLOGY ASSOCIATE
$4,935.00 - $6,614.00 A
$5,424.00 - $7,270.00 B
$5,930.00 - $7,947.00 C
$6,521.00 - $8,740.00 D
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: *********************
Special Requirements
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to *********************
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/2/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Jaime Sanchez / IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Attn: Jaime Sanchez / IT Workforce
9646 Butterfield Way
Sacramento, CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other - A cover letter is required and must be included.
* Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent (evaluations must be completed by an agency approved by the California Commission on Teachers Credentialing). Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
* Supplemental Application - In order to be In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s):
This position supports the development of technology education programs, including teaching data analytic concepts and tools. Can you describe a time when you helped others learn a technical concept, business process, or how to use software? What approach did you take to make sure the student had learned and retained the information?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
* Experience conducting formal training, mentoring, and creating educational materials
* Experience fostering collaboration and communication, including presenting information (virtually and in-person) to multiple levels of users, customers, or other stakeholders
* Experience developing artifacts, such as educational documentation, user guides, diagrams, roadmaps, user stories, or other agile methodology documentation
* Experience working with general purpose programming languages such as Python, SQL, Java, PySpark, DAX
* Experience working with cloud solutions such as Azure, Databricks, and AWS
* Experience working with Low Code Application Platforms (LCAP) such as PowerApps, Pega, and PowerBI
* Experience participating in agile teams
* Experience with independently learning and applying emerging technologies to solve identified problems
* Strong communication, interpersonal, and decision-making skills
* Knowledge of FTB business programs, operations, processes, and principles
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
* Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: *********************
Human Resources Contact:
Classification and Hiring Unit
**************
Hiring Unit Contact:
Jaime Sanchez / IT Workforce
**************
************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
ADDITIONAL APPLICATION INSTRUCTIONS
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
* Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
* All of the required documents listed in the "Required Application Package Documents" section
* The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
* A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
EXAMINATION INFORMATION
To apply for the InformationTechnology Associate position(s) as a list candidate, you must first take the online InformationTechnology Associate exam.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$64k-94k yearly est. 7d ago
IT Support Services Technician
Franklin County, Oh 3.9
Columbus, OH jobs
Purpose PLEASE NOTE - THIS IS A ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Under general supervision of the IT Manager, the IT Support Services Analyst provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network.
This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users.
Example of Duties
Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary.
Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues.
Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality.
Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc.
Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment.
Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings.
Sets up user accounts, permissions, and passwords.
Supports and administers Google Apps.
Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs.
Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Performs continuous updates of core technology infrastructure.
Modifies and maintains system backup procedures.
Supports and configures cloud services.
Creates and maintains detailed technical documentation, change logs, and other material as needed.
Contributes to setting and achieving park district and IT strategic goals and objectives.
Performs special projects and related duties as required or assigned.
Qualifications
Education/Experience: Degree or technical certification and some experience in informationtechnologies related field or any equivalent combination of education and experience. Desired certifications: CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA.
Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance.
Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service.
Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily.
Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections.
Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things.
Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance.
Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District.
Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials.
Other Information
The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures.
Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours.
Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment.
Supervision
Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices.
Given: May provide general guidance and instruction to Interns.
FLSA Status
Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.
Core Values
Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.
Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.
Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.
Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.
Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.
Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.
Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.
Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations.
Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
$33k-41k yearly est. 60d+ ago
Information Systems Support Specialist (4553-07)
Hamilton County, Ohio 2.9
Cincinnati, OH jobs
Information Systems Support Specialist (4553-07) Location:
Cincinnati, Ohio
Your Benefits of Working for Hamilton County!
Starting Salary: $25.90 per hour
Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations.
Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning.
Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability.
Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed.
Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes.
Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team
Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery
Maintains regular and reliable attendance while delivering timely and professional customer service.
Perform other related duties as assigned.
Minimum Qualifications:
Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis
6 months experience in project/program management
3 courses in supervision (or 3 months experience)
Or equivalent
Position Specific Qualifications:
Must be able to maintain a flexible schedule and willing to work overtime
Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation.
Must be willing to support satellite locations
Required to carry a cell phone.
Hazardous Working Conditions:
exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions.
Work Location and Hours:
2377 Civic Drive Cincinnati, Oh. 45231
80 Hours Bi-weekly
Deadline to Apply: Until Filled
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
$25.9 hourly 60d+ ago
Help Desk Technician
Mammoth Tech 4.1
Defiance, OH jobs
Reports to: Helpdesk Supervisor
FLSA Type: Non-Exempt
HOURS: 8AM - 5PM
:
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Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections.
We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations.
POSITION SCOPE
:
Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.â¯The goal is to create value for clients that will help preserve the company's reputation and business.
DUTIES & RESPONSIBILITIES
:
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Identify and suggest possible improvements on procedures.
Other duties as assigned.
REQUIRED SKILLS/ABILITIES:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent interpersonal skills.
Ability to explain technical information in understandable language to non-technical staff members.
Flexibility to work a variety of shifts with minimal notice
Available to work regular overtime
Proficiency with Windows Operating system and Thin Client environments
Excellent oral communication skills
Detail-oriented to keep detailed notes on tickets
Highly organized to keep Help desk tickets order
Ability to diagnose and resolve basic computer technical issues
Extremely motivated self-starter
Strong desire to learn
Ability to work as a Team member
QUALIFICATION/EDUCATION AND EXPERIENCES:
High School diploma or equivalent
2+ years of experience working in a help desk environment
PHYSICAL REQUIREMENTS:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
This position must be located in our Defiance, OH office
This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule.
Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.
$38k-69k yearly est. 60d+ ago
Connect - Technology Support Specialist
Educational Service Center of Northeast Ohio 3.5
Ohio jobs
Technology
District: ESC
Technology Support Specialist / Technology Assistant
Connect (InformationTechnology Center)
Position Summary
The Technology Support Specialist (also referred to as Technology Assistant) provides onsite, hands-on systems, network, and end-user support to Connect staff and Connect member districts. This position works primarily out of Connect's Independence and with onsite support at customer locations as needed.
The primary responsibility of this role is to maintain, support, and continuously improve Connect's internal technology infrastructure while also delivering responsive, high-quality technical support to staff and members across multiple platforms and environments. The position requires strong independent troubleshooting skills, technical leadership, attention to detail, and the ability to operate effectively in an interruption-intensive environment.
Essential Duties and Responsibilities Systems, Network, and Infrastructure Support
Provide systems and network support to maintain and upgrade Connect's internal infrastructure.
Troubleshoot and support a mixed Windows / Mac environment, including domains and virtualized systems.
Monitor system performance and address issues to ensure reliability, security, and uptime.
End-User and Member Support
Provide onsite and remote technical support to Connect staff and Connect customers.
Troubleshoot and resolve issues related to workstations, servers, network devices, printers, copiers, projectors, monitors, and other peripherals.
Support multiple computer lab environments simultaneously, applying best practices for maintenance and consistency.
Provide clear communication, follow-up, and documentation for all support activities.
Purchasing and Technology Planning
Lead and support purchasing efforts for new hardware and software.
Evaluate technology needs, options, and recommendations in alignment with Connect standards.
Assist with technology refreshes, upgrades, and project implementations.
Customer Service and Professional Standards
Deliver effective, customer-focused technical support with careful attention to detail.
Work independently with minimal supervision while managing multiple priorities.
Provide additional technical support as needed to Connect and its members.
Maintain confidentiality and comply with all security, data privacy, and acceptable use requirements.
Required Qualifications
High school diploma or GED required.
Demonstrated experience troubleshooting complex technical problems independently.
Experience supporting Windows-based systems; experience with Linux environments strongly preferred.
Experience working in an interruption-intensive, customer-facing technical environment.
Strong documentation, organizational, and problem-solving skills.
Ability to lift up to 40 pounds independently.
Valid driver's license and reliable transportation.
Ability to pass a background check and random drug testing.
Willingness to comply with Connect's Acceptable Use Policy and Security Policy.
On-call availability as required.
Preferred Qualifications
Experience managing multiple lab or multi-site technology environments.
Experience in K-12 education, ITC, or public-sector technology support.
Skills and Competencies
Energetic self-starter with the ability to work independently
Strong analytical and troubleshooting skills
Ability to conceptualize, prioritize, and resolve complex technical issues
Effective written and verbal communication
High level of attention to detail and follow-through
Ability to learn and adapt to new technologies quickly
Work Environment and Conditions
Primarily onsite at Connect offices in Independence with travel to member locations as needed
Interruption-intensive technical support environment
Occasional lifting, carrying, and setup of technology equipment
Employment Details
Position Type: Full-time
Reports To: Director of Technology. Compensation, schedule, and on-call expectations determined in accordance with Connect policies