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Air support operations operator skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical air support operations operator skills. We ranked the top skills for air support operations operators based on the percentage of resumes they appeared on. For example, 29.2% of air support operations operator resumes contained customer service as a skill. Continue reading to find out what skills an air support operations operator needs to be successful in the workplace.

15 air support operations operator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how air support operations operators use customer service:

Enhance team performance through daily mentoring, one-on-one discussions and motivational strategies to help increase customer service performance.
Solved escalated customer calls due to any discrepancies with previous customer service representative.

2. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how air support operations operators use management system:

Trained new users on Vignette Content Management System capabilities.
Generated Subject Registry on the Validation Management System.

3. Inventory Control

Here's how air support operations operators use inventory control:

Enhanced workforce management and improved operational efficiency by creating activity specific documents and spreadsheets that supported inventory control and man-hour calculation.
Managed receiving and inventory control, including all month end activities.Managed special projects outside the scope of normal print production.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how air support operations operators use data entry:

Coordinated payroll by compiling and auditing data entry to ensure accuracy, keep track of vacation and personal days.
Evaluate late slips and eligibility, and process documents to submit for*Maintain data entry on USPS contracts.

5. Cranes

Here's how air support operations operators use cranes:

Moved pipe using lifts, conveyors and an overhead crane during different stages of the QA process.
Operate forklift,roll line,crane to move pipe and materials.

6. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how air support operations operators use windows:

Received training on Microsoft Server 2003and Windows XP installation and configuration.
Monitor and troubleshoot numerous Windows Servers.

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7. SharePoint

Here's how air support operations operators use sharepoint:

Developed and support custom SharePoint master pages and page layouts and security protocols against users view, filter and report functionality.
Created SharePoint sites that provided clear, concise and organized information for 100 employees and numerous teams.

8. Security Clearance

Here's how air support operations operators use security clearance:

Granted secret security clearance following extensive background investigation (clearance organically expired after service ended).
Obtained Security Clearance to perform scanning of confidential documents.

9. Combat

Combat is a violent conflict between two parties. Combat can be held by using weapons or unarmed. The fighting between the armed forces of different countries can also be called combat and the main purpose of the combat is to eliminate and stop your opponent from achieving their goal.

Here's how air support operations operators use combat:

Monitored logistics readiness to ensure that every aspect of logistics was a combat multiplier.
Provide air support to all casualties of war and saved the lives of over 350 military members in a combat environment.

10. Situational Awareness

Situational awareness is one's perception of environmental aspects and events regarding space or time, the understanding of their meaning, and the prediction of their future status.

Here's how air support operations operators use situational awareness:

Monitored the overall operation of the Tactical Operations Center to ensure all personnel maintained maximum situational awareness.
Maintained situational awareness for all flight and ground assets in a given area of responsibility.

11. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how air support operations operators use hr:

Review employee s labor reporting for accounting, managerial, and HR purposes.
Provided additional HR data and reports to Leadership as requested.

12. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how air support operations operators use troubleshoot:

Worked directly with retail store managers to integrate operations processes, troubleshoot issues, report feedback to the Store Operations Lead.
Tested and troubleshoot the Path to Honor Portal in Alpha and Beta, ensured systems functioned appropriately prior to production.

13. Telephone Procedures

Here's how air support operations operators use telephone procedures:

Utilize correct plotting symbols, radio and telephone procedures, and air command and control terminology.

14. Hoists

Here's how air support operations operators use hoists:

Lift raw materials, finished products, and packed items, manually or using hoists.
Move products using items such as various fork lifts and hoists.

15. Customer Support

Here's how air support operations operators use customer support:

Provided both internal and external customer support for the application and scanning systems.
Answered a large volume of incoming customer support calls.

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List of air support operations operator skills to add to your resume

The most important skills for an air support operations operator resume and required skills for an air support operations operator to have include:

Customer Service
Management System
Inventory Control
Data Entry
Cranes
Windows
SharePoint
Security Clearance
Combat
Situational Awareness
HR
Troubleshoot
Telephone Procedures

Hoists
Customer Support
Linux
SQL
Petty Cash
Customer Inquiries
Unix
Customer Orders
AS/400
ISR
ACH
Derivative
Travel Arrangements

Computer System
Mission Planning
Equities
Purchase Orders
Expense Reports
Customer Complaints
Jenkins
Administrative Tasks
Tivoli
ISO
Electronic Equipment
Troubleshot
Air Command

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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