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Air traffic controller vs dispatcher

The differences between air traffic controllers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an air traffic controller has an average salary of $49,141, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for an air traffic controller include federal aviation administration, air traffic control and NAS. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Air traffic controller vs dispatcher overview

Air Traffic ControllerDispatcher
Yearly salary$49,141$35,328
Hourly rate$23.63$16.98
Growth rate1%4%
Number of jobs17,9445,818
Job satisfaction-4.25
Most common degreeBachelor's Degree, 45%High School Diploma, 33%
Average age3843
Years of experience-2

What does an air traffic controller do?

An air traffic controller specializes in overseeing and directing airspace traffic, all while maintaining an active line of communication with aircraft to ensure safe and efficient air travels. Generally assigned in ground control centers and towers, an air traffic controller's responsibilities revolve around utilizing technology to monitor flight paths, weather, and airport runways to guide pilots and airport personnel, coordinating with other control officers, inspecting and maintaining instruments and equipment in good condition, and alerting departments and assigned personnel should there be any emergencies.

What does a dispatcher do?

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliveries. A dispatcher is required to monitor the driver's location, strictly track road situations at all times to provide real-time updates for the customers, and advise the driver for alternative routes. Dispatchers also need to address possible customer complaints and process scheduling accurately to avoid inconsistencies in the delivery time.

Air traffic controller vs dispatcher salary

Air traffic controllers and dispatchers have different pay scales, as shown below.

Air Traffic ControllerDispatcher
Average salary$49,141$35,328
Salary rangeBetween $26,000 And $90,000Between $27,000 And $44,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateConnecticutAlaska
Best paying companySAICMt. San Antonio College
Best paying industry-Government

Differences between air traffic controller and dispatcher education

There are a few differences between an air traffic controller and a dispatcher in terms of educational background:

Air Traffic ControllerDispatcher
Most common degreeBachelor's Degree, 45%High School Diploma, 33%
Most common majorAviationBusiness
Most common collegeSUNY Farmingdale-

Air traffic controller vs dispatcher demographics

Here are the differences between air traffic controllers' and dispatchers' demographics:

Air Traffic ControllerDispatcher
Average age3843
Gender ratioMale, 78.1% Female, 21.9%Male, 38.1% Female, 61.9%
Race ratioBlack or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 17.6% Asian, 5.3% White, 59.6% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between air traffic controller and dispatcher duties and responsibilities

Air traffic controller example responsibilities.

  • Lead recruitment and training for first ever associate operational combat flying organization.
  • Assign as SME for the Milstar AFCPT maintenance course.
  • Represent the hospital by attending the monthly APIC meetings.
  • Comply with all AWP policies, procedures and safety requirements.
  • Have certification in traffic control, CPR, and OSHA.
  • Assist in the creation of several (NOTAMS) notice to airmen.
  • Show more

Dispatcher example responsibilities.

  • Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Dispatch police fire and ems.
  • Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
  • Earn CDL with passenger endorsement.
  • Show more

Air traffic controller vs dispatcher skills

Common air traffic controller skills
  • Federal Aviation Administration, 21%
  • Air Traffic Control, 20%
  • NAS, 18%
  • Maximize Safety, 3%
  • CTO, 3%
  • Emergency Situations, 3%
Common dispatcher skills
  • Customer Service, 34%
  • Data Entry, 8%
  • Computer Aided Dispatch, 4%
  • Non-Emergency Calls, 4%
  • Emergency Situations, 3%
  • EMS, 3%

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