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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $55,736 | $26.80 |
| 2 | Jersey City, NJ | $54,749 | $26.32 |
| 3 | San Francisco, CA | $48,539 | $23.34 |
| 4 | Asheville, NC | $35,381 | $17.01 |
| 5 | Augusta, GA | $33,891 | $16.29 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $113,070 | $54 | - |
| 2 | Customer Service Executive | $112,036 | $54 | - |
| 3 | Customer Account Executive | $108,896 | $52 | - |
| 4 | Account Executive/Customer Service | $105,108 | $51 | - |
| 5 | Customer Relationship Specialist | $104,282 | $50 | - |
| 6 | Customer Care Consultant | $95,658 | $46 | - |
| 7 | Specialist | $91,723 | $44 | - |
| 8 | Customs Consultant | $91,298 | $44 | - |
| 9 | Customer Service Professional | $90,703 | $44 | - |
| 10 | Customer Experience Associate | $87,632 | $42 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | STChealth | $66,067 | $32 | - |
| 2 | Infinite Computer Solutions | $64,053 | $31 | - |
| 3 | Fusion Technology | $63,801 | $31 | - |
| 4 | Frontier Technologies | $63,390 | $30 | - |
| 5 | CashEdge | $62,716 | $30 | - |
| 6 | REI Systems | $62,109 | $30 | - |
| 7 | Segue Technologies | $59,035 | $28 | - |
| 8 | Computer Guidance Corporation | $58,731 | $28 | 1 |
| 9 | EiS Technologies | $58,422 | $28 | - |
| 10 | Risk Management Solutions | $51,709 | $25 | - |
| 11 | eClinicalWorks | $49,422 | $24 | - |
| 12 | Onshore Outsourcing | $47,630 | $23 | - |
| 13 | Helios & Matheson | $46,190 | $22 | - |
| 14 | Verisk Analytics | $43,179 | $21 | 4 |
| 15 | Paciolan | $38,910 | $19 | - |
| 16 | CoreLogic | $38,437 | $18 | 1 |
| 17 | Nowcom | $38,385 | $18 | - |
| 18 | McKee Risk Management | $38,013 | $18 | - |
| 19 | Sun Gard Data Systems Inc | $37,420 | $18 | - |
| 20 | Gen Re | $35,229 | $17 | - |