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Airbnb overview

Industry
Internet
Revenue
Headquarters
Employees
5,597
Founded in
Website
Organization type
Public
Social media

Airbnb is an internet company focusing on community marketplace, unique accommodations, and authentic experiences. As a trusted online platform, it connects travelers seeking distinctive spaces with hosts offering inspiring locations worldwide. Through mobile phones and the internet, Airbnb enables users to list, discover, and book various accommodations, which range from a night in a castle to a month in an apartment. The company simplifies the process of listing or booking spaces by facilitating bookings and financial transactions.

Founded in August 2008 by Brian Chesky and Joe Gebbia, Airbnb  is now headquartered in San Francisco, California. The company boasts 4.5 million listings across 65,000 cities in 191 countries, catering to a diverse clientele with varying price points. With competitive employee salaries averaging $145,035 per year, Airbnb maintains a diverse workforce consisting of 54.5% female and 43.0% ethnic minorities. The company is a key player in the internet industry, employing 5,597 individuals and generating an annual revenue of $8.4 billion.

Airbnb's mission statement

To create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip.

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4.1/5

Airbnb employee reviews

Based on 11 ratings

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Airbnb employee reviews

Airbnb employee reviews
4.1/5

Based on 11 ratings

Work at Airbnb? Share your experience.
Employee reviews
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2.0
A zippia user wrote a review on Mar 2024
Pros of working at Airbnb

Flexible hours, interesting people on the staff.

Cons of working at Airbnb

The training is quite poor.

Airbnb benefits

flexibility

What do you like best about Airbnb's CEO and the leadership team?

It's hard to tell because I find him not accessible

How would you improve Airbnb's culture?

Ensure that proper training for hosts occurs, and that the training is consistent. People on staff should know how to speak the local language and make full disclosures to the hosts or guests.

How did you prepare for the Airbnb interview?

Prepared my resume, and have extensive experience. I thought through questions about the position.

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Airbnb

CRM

Cons of working at Airbnb

my last manager, she had little to no knowledge on CS or internal information and still got the job. Had no empathy and no communication skills

Airbnb benefits

AirBnb credits per year

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at Airbnb

It was fun going to different vacations rentals

Cons of working at Airbnb

How the supervisor was

Airbnb benefits

All kinds

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Airbnb

Great mission, co-workers were fantastic (as human beings) and good at their jobs, and the customers were fascinating, kind, and presented unique challenges every day.

Cons of working at Airbnb

I was there earlier in their time setting up their Portland CX hub. There was sometimes a wide variance in how each team manager operated their group. Varying degrees of success for the people on the team and the customers we supported.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Airbnb

Work culture and Life balance

Cons of working at Airbnb

Nothing actually

Airbnb benefits

Everything actually there's nothing that's not to be liked. Shift time balance, weekly offs, food, extra curricular activities etc

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4.0
A zippia user wrote a review on Jun 2020
Pros of working at Airbnb

Good people, great product

Cons of working at Airbnb

Questionable leadership choices, poorly structured layoff allocation between orgs/teams

Airbnb benefits

employee travel credit

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A reddit user wrote a review on Oct 2016
Aside from making sure the website is online, what else needs doing? It's a self sufficient business isn't it?

It is pretty self sufficient, but our users do end up needing a lot of help. I mostly do tech support, cancellations (because the site won't let you cancel last minute) and fixing pay problems. Sometimes you get people who ask for a manager over an expired coupon from a year ago that they never used. I did have one really stressful call though that I'll make a separate comment for.

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A reddit user wrote a review on Sep 2015
Do you enjoy working there? What's the environment like? Anything that they do for employees as a company that you really like? If one of my listings is having a slow season, what are your thoughts on creating a double listing under a different account? Haven't done it but considering it. Thanks for doing this.

First off, creating a second account is against terms of service, and if they catch it, will be deleted. Many people use other sites as well. The common problem with that is that many hosts get a booking on other sites and forget to update and block their calendar on Airbnb. So if you do use another site, just keep it up to date. The company is owned and run by relatively young guys, that being said its much more relaxed than other corporate jobs I have had. They give employees a fair amount of room to do what they think is right and are very open to new ideas which is appreciated. The are not as PC as most companies, and do not give a crap a bout weed ect. (I do not smoke, but just as a matter of fact).

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The team at Airbnb

  • The founders of Airbnb are Brian Chesky, Joseph Gebbia and Nathan Blecharczyk.
  • The key people at Airbnb are Brian Chesky, Joseph Gebbia and Nathan Blecharczyk.
Key people
Brian Chesky
Joseph Gebbia
Nathan Blecharczyk

Airbnb rankings

Airbnb is ranked #7 on the Best Internet companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Airbnb salaries

Average Airbnb salary
$145,035
yearly
$69.73 hourly
Updated March 14, 2024

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Airbnb diversity

9.5
Diversity score
We calculated Airbnb’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Airbnb’s workforce.
Airbnb diversity summary. Zippia estimates Airbnb's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Airbnb's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Airbnb's workforce.
  • Airbnb has 5,597 employees.
  • 54% of Airbnb employees are women, while 46% are men.
  • The most common ethnicity at Airbnb is White (57%).
  • 18% of Airbnb employees are Hispanic or Latino.
  • 12% of Airbnb employees are Asian.
  • The average employee at Airbnb makes $145,035 per year.
  • Airbnb employees are most likely to be members of the democratic party.
  • Employees at Airbnb stay with the company for 4.0 years on average.

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Airbnb office locations

Airbnb is headquartered in San Francisco, CA

Biggest Airbnb locations

RankCityJob countAvg. salary
1San Francisco, CA14$163,058

Airbnb financial performance

9.8
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Airbnb currently has 8.4B in revenue. Airbnb's most recent quarter produced 3.4b (q3'2023).

Airbnb annual revenue

$11B
$9B
$7B
$4B
$2B
$0
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Highest paying Airbnb competitors

Compare Airbnb salaries to competitors, including Meta, Twitter, and Google. Employees at Meta earn the highest average yearly salary of $155,739. The salaries at Twitter average $146,546 per year, and the salaries at Google come in at $140,774 per year.
RankCompanyAverage salaryJobs
1$155,7390
2$146,5460
3$140,7740
4$135,1890
5$131,5060
6$114,6710
7$113,4910
8$111,3810
9$107,5950
10$107,3340

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Airbnb FAQs

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Zippia gives an in-depth look into the details of Airbnb, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Airbnb. The employee data is based on information from people who have self-reported their past or current employments at Airbnb. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Airbnb. The data presented on this page does not represent the view of Airbnb and its employees or that of Zippia.

Airbnb may also be known as or be related to Airbnb, Airbnb Inc, Airbnb Inc. and Airbnb, Inc.