The Culture At Airbnb

Information provided by the company
Airbnb is the leading global travel community and platform that brings authentic travel and home sharing to the world. Airbnb's accommodation marketplace offers access to millions of places to stay, from villas to castles, treehouses to B&B's. Airbnb China is growing this network to empower Chinese hosts and offer Chinese guests a sense of belonging anywhere they go, whether domestically or abroad.
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If so, we want to talk to you!About the TeamTrust is the foundation of our global community, and we want the interactions between our hosts and guests to embody our community values. But no global movement springs from any one individual - it takes an entire team united behind something big.
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At the backbone of this is a world class customer support team and the innovative technology that enables them. We believe that our service will be a major differentiator and drive Airbnb's global success and growth.
Airbnb is a mission-driven company dedicated to helping create a world where people can belong anywhere. It takes a unified team that is committed to our core values to achieve this goal.
Airbnb's Legal team embodies the company's innovative, forward-thinking spirit. At the frontier of the sharing economy, Airbnb is breaking new ground around the world. Where some see obstacles, we see opportunities to find creative, practical and cutting-edge solutions that advance Airbnb's global mission.
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Airbnb Overview

A i r b n b , I n c . , is an American online marketplace and hospitality service brokerage company based in San Francisco, California, United States. Members can use the service to arrange or offer lodging, primarily homestays, or tourism experiences.
The staff at Airbnb come from unusually diverse demographic backgrounds. The company is 50.8% female and 42.6% ethnic minorities. Despite its diversity in other areas, Airbnb employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 97.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Airbnb has great employee retention with staff members usually staying with the company for 3.6 years. The average employee at Airbnb makes $130,959 per year, which is quite competitive for its location and industry. In comparison, some of its highest paying competitors, like Insurance Office of America, Bodega, and Logan Property Holdings Company, pay $73,716, $51,137, and $47,734, respectively.
Based in San Francisco, CA, Airbnb is a key player in the industry with 3,100 employees and an annual revenue of $2.6B.

The Organization’s Mission

To create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip.

Industry

Lodging

Revenue

$2.6B

Employees

3,100

Founded in

2008

Headquarters

San Francisco, CA

Website

airbnb.com

Organization Type

Public

Is This Your Company?

Airbnb Employee Reviews

Zippia Official Logo

5.0

Zippia UserAugust 2021

5.0

Zippia Official LogoZippia UserAugust 2021

What Do You Like About Working There?

It was fun going to different vacations rentals

What DON'T You Like About Working There?

How the supervisor was

What Are Your Favorite Benefits/Perks?

All kinds
Zippia Official Logo

4.0

Zippia UserFebruary 2021

4.0

Zippia Official LogoZippia UserFebruary 2021

What Do You Like About Working There?

Great mission, co-workers were fantastic (as human beings) and good at their jobs, and the customers were fascinating, kind, and presented unique challenges every day.

What DON'T You Like About Working There?

I was there earlier in their time setting up their Portland CX hub. There was sometimes a wide variance in how each team manager operated their group. Varying degrees of success for the people on the team and the customers we supported.
Zippia Official Logo

5.0

Zippia UserFebruary 2021

5.0

Zippia Official LogoZippia UserFebruary 2021

What Do You Like About Working There?

Work culture and Life balance

What DON'T You Like About Working There?

Nothing actually

What Are Your Favorite Benefits/Perks?

Everything actually there's nothing that's not to be liked. Shift time balance, weekly offs, food, extra curricular activities etc
Zippia Official Logo

4.0

Zippia UserJune 2020

4.0

Zippia Official LogoZippia UserJune 2020

What Do You Like About Working There?

Good people, great product

What DON'T You Like About Working There?

Questionable leadership choices, poorly structured layoff allocation between orgs/teams

What Are Your Favorite Benefits/Perks?

employee travel credit
Zippia Official Logo
Reddit UserOctober 2016
Zippia Official LogoReddit UserOctober 2016

Aside from making sure the website is online, what else needs doing? It's a self sufficient business isn't it?

It is pretty self sufficient, but our users do end up needing a lot of help. I mostly do tech support, cancellations (because the site won't let you cancel last minute) and fixing pay problems. Sometimes you get people who ask for a manager over an expired coupon from a year ago that they never used. I did have one really stressful call though that I'll make a separate comment for.
Anonymous review of Airbnb

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The Team At Airbnb

Key People
  • Ann Mather (Director)
  • Dave Stephenson (Executive Officer)
  • Brian Chesky (ceo)
  • Greg Greeley (Executive Officer)
  • Jeff Jordan (Director)
  • Kenneth Chenault (Director)
  • Belinda Johnson (Executive Officer)
  • Alfred Lin (Director)
  • Nathan Blecharczyk (founders)
  • Joe Gebbia (founders)
  • Ari Balogh (Executive Officer)
  • Angela Ahrendts (Director)

Airbnb Company Rankings

Airbnb is ranked #71 on the Best Companies to Work For in California list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Airbnb Salaries

How much does Airbnb pay?
The national average salary for an Airbnb employee in the United States is $130,959 per year. Employees in the top 10 percent can make over $191,000 per year, while employees at the bottom 10 percent earn less than $89,000 per year.
9.9
Salary Score
Average Employee Earnings

Airbnb Salaries By Job Title

The average employee at Airbnb earns a yearly salary of $130,959 per year, but different jobs can earn drastically different salaries. Some of the job titles with high salaries at Airbnb are engineering manager, data scientist, user experience designer, and statistician. A typical engineering manager salary at Airbnb is $208,225. Other roles at Airbnb include customer service representative and hostess. A customer service representative at Airbnb earns an average yearly salary of $29,503.
Job Title
Title
ascdesc
Average Salarydesc
Engineering Manager
Salary Range189k - 228k$208k$208,225
Data Scientist
Salary Range147k - 173k$160k$159,806
User Experience Designer
Salary Range144k - 169k$156k$156,323
Statistician
Salary Range145k - 165k$155k$155,064
User Experience Researcher
Salary Range136k - 159k$147k$147,448
Software Engineer
Salary Range128k - 163k$145k$144,975
Data Engineer
Salary Range130k - 154k$142k$141,867
Application Software Developer
Salary Range106k - 130k$118k$117,962
Business Analyst
Salary Range99k - 118k$109k$108,623
Self-Employed
Salary Range73k - 90k$82k$81,745
$28k
$228k

Jobs from similar companies

Airbnb Careers

On average, employees at Airbnb stay with the company for 3.6 years. Employees most commonly join Airbnb after leaving Walmart. When they leave Airbnb, they most frequently get their next job at Apple.

Average Length of Employment

Airbnb
3.6 years

Top Employers Before Airbnb

Walmart
9.4 %
Apple
8.5 %

Top Employers After Airbnb

Apple
9.6 %

Jobs from similar companies

Airbnb Employee Demographics

9.2
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Airbnb Employees Education

Of the 3,100 employees at Airbnb, 11.1% attended University of California, Berkeley. Employees at Airbnb most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

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Airbnb Employee Political Affiliation

Airbnb employees are most likely to be members of the Democratic Party. The largest donation made to a political party by an Airbnb employee was by JOE Gebbia. JOE Gebbia donated $329,800 to the Democratic Party.

Employee Political Donations

NameascdescJob TitleascdescPartyascdescDonationascdesc
JOE GebbiaEntrepreneur
Entrepreneur
Democratic Party
$329,800Democratic Party
Brian CheskyFounder And Chief Executive Officer
Founder And Chief Executive Officer
Democratic Party
$218,500Democratic Party
Richard BaerLegal Compliance Officer
Legal Compliance Officer
Democratic Party
$10,900Democratic Party
Laurence TosiChief Finance Officer
Chief Finance Officer
Democratic Party
$10,800Democratic Party
Laura SpanjianPublication Director
Publication Director
Democratic Party
$9,372Democratic Party
Elena GrewalData Manager
Data Manager
Democratic Party
$8,510Democratic Party
Gustaf AlstromerProduct Manager
Product Manager
Democratic Party
$6,695Democratic Party
Kathryn BiberAttorney
Attorney
Republican Party
$6,600Republican Party
Jason SobelEngineer
Engineer
Democratic Party
$6,400Democratic Party
David WillnerManager
Manager
Democratic Party
$5,800Democratic Party
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Airbnb Financial Performance

9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

2008

Organization type

Public

Airbnb Financing Rounds

DateascdescAmountascdescSecurity Typeascdesc
Aug 9, 2019Equity
$82,025,420
Equity
Apr 26, 2019Equity
$205,000,000
Equity
Mar 9, 2017Equity
$1,003,312,065
Equity
Dec 7, 2015Equity
$1,499,937,904
Equity
Aug 1, 2014Equity
$475,000,000
Equity
Feb 7, 2014Equity
$200,000,012
Equity
Oct 24, 2012Equity
$1,569,000
Equity

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Airbnb Subsidiaries

Subsidiaries to Airbnb include Nickels & Dimes. Employees at the parent company, Airbnb, earn $130,959 whereas employees at Nickels & Dimes earn $45,821, on average.
Company
ascdesc
Average Salarydesc
Nickels & Dimes
Salary Range33k - 61k$46k$45,821
$33k
$61k

Airbnb Competitors

Competitors of Airbnb include Insurance Office of America, Bodega, and Logan Property Holdings Company. The wages at Insurance Office of America average higher than the other similar companies, where the median salary is $73,716 per year. The salaries at Bodega average $51,137 per year, and the salaries at Logan Property Holdings Company come in at $47,734 per year.
Companydesc
Average Salarydesc
Insurance Office of America
Salary Range58k - 92k$74k$73,716

Bodega

Salary Range34k - 76k$51k$51,137
Logan Property Holdings Company
Salary Range34k - 66k$48k$47,734

Panos

Salary Range30k - 73k$47k$47,036
Uber Technologies
Salary Range30k - 69k$47k$46,550

Nickels & Dimes

Salary Range33k - 61k$46k$45,821

Front Page Overseas

Salary Range29k - 61k$43k$42,933
MGM International Television Distribution
Salary Range28k - 63k$42k$42,368

Arabian Nights FL

Salary Range25k - 48k$35k$35,171

Maynard's Restaurant

Salary Range21k - 47k$32k$32,083
$20k
$92k

Frequently Asked Questions about Airbnb

When was Airbnb founded?

Airbnb was founded in 2008.

How many Employees does Airbnb have?

Airbnb has 3,100 employees.

How much money does Airbnb make?

Airbnb generates $2.6B in revenue.

What industry is Airbnb in?

Airbnb is in the lodging industry.

What is Airbnb's mission?

Airbnb's mission statement is "To create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip."

What type of company is Airbnb?

Airbnb is a public company.

Who are Airbnb's competitors?

Airbnb competitors include Nickels & Dimes, Uber Technologies, MGM International Television Distribution, Argosy Cruises, Ajo Al's, Jeremiah's Italian Ice, Panos, Marina Jack, Scarlett's Cabaret, Maynard's Restaurant, Blue Moon Group, Logan Property Holdings Company, Front Page Overseas, Bodega, Seminole Hard Rock International, Arabian Nights FL, Peacock Alley, SMSC Gaming Enterprise, Pirate's Dinner Adventure, Insurance Office of America.

Who works at Airbnb?

Ann Mather (Director)

Dave Stephenson (Executive Officer)

Brian Chesky (ceo)

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Updated October 6, 2021

Zippia gives an in-depth look into the details of Airbnb, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Airbnb. The employee data is based on information from people who have self-reported their past or current employments at Airbnb. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Airbnb and its employees or that of Zippia.

Airbnb may also be known as or be related to AIRBNB INC, Airbnb, Airbnb Inc and Airbnb, Inc.