Aircraft fueler job description

1. Competently refuels, tows and wing walks all maintenance, transient and airlines aircraft using applicable ground support vehicles according to Duncan approved processes, procedures and Best Practices. Checks and adds oil, fuel additives and other fluids as needed. Assists maintaining functioning and cleanliness of departmental equipment and work areas. Monitors weather conditions to ensure safety of aircraft and the need for storm stacking.

2. Greets team members, customers, vendors, visitors and the general public, and serves as company liaison in promoting a professional and positive company image per Duncan Aviation customer service standards. Initiates dialogue with our guests to understand and exceed their needs (i.e. fuel, ground transportation, baggage handling, etc.). Directs maintenance customers to appropriate persons/areas of Duncan Aviation. Monitors flight tracking software for inbound aircraft. Marshals all incoming and outgoing aircraft.

3. Performs additional specialized functions, including front desk back-up, fuel farm back-up, OJT to lesser experienced representatives, inventory control, working alternate shifts, etc.

4. Calculates and records fuel usage and sales, and completes necessary paperwork for proper billing and inventory accounting.

5. Provides exterior and interior cleaning of company and transient aircraft. Assists with maintaining and cleanliness of department equipment, designated work areas, courtesy and ramp vehicles.

6. Fills Jet and Avgas trucks at the fuel farm. Maintains fuel and fluid levels for GSE, courtesy and ramp vehicles. Assists with general fuel farm maintenance and upkeep.

7. Monitors ramp and facility for safety and security and assesses, and responds as appropriate.

8. Performs other duties as assigned by management.

Job Specific Requirements

• Licenses/Certificates: Man-lift and Forklift Certification; Tow qualified; NATA Safety 1 Certification; eligible for Airline Fueling Certification and required FAA/TSA Certifications; meets TSA security requirements; valid driver's license and acceptable driving record; respirator fit eligible
• Attendance: Regularly scheduled attendance required
• Physical: Routinely lifts 50 lbs., occasionally lifts 100 lbs.; reads small print; hearing sounds associated with mechanical deficiencies; repetitive motion; works with moving parts and vibration; works in heights above four feet; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
• Environmental: Tolerates working in extreme temperatures and noisy environments
• Work Schedule: Must be available for all shifts

Education and Experience

Line Service Representative I:

• High School graduate or equivalent required
• Previous Line Service, aviation and/or customer service experience required

Line Service Representative II:

• High School graduate or equivalent required
• Minimum one year previous Line Service, aviation and/or customer service experience required

Line Service Representative III:

• High School graduate or equivalent required
• Minimum three year previous Line Service, aviation and/or customer service experience required

Available Benefits

• Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
• Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
• Plan for your medical needs with a Health Savings Account (employer and employee contributions).
• Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
• Participate in Duncan Aviation's Tool Account Program , to acquire & grow your Tool Inventory all while making interest free payments
• Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
  
  

Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled

Are you interested in Corporate Aviation? Do you enjoy working in a fast-paced environment and being part of a great team? We are looking for Line Service Technicians to start their aviation careers with us!

Hawthorne Global Aviation Services is a world class aviation services company and leader in general aviation services and aircraft management. Providing first class Fixed Based Operator (FBO) services, tailored charter solutions, turnkey aircraft management, and FAA approved aircraft maintenance.

As a Line Service Technician, you will provide ground support to arriving and departing aircraft and efficient, professional, and courteous service for crew members and their passengers. Additionally, you will perform daily line service operations by safely and accurately conducting general flight line operations.
Responsibilities

* Provide a wide range of aircraft and customer support services
* Greet, park, tow, move and marshal aircraft arriving or departing ramp area
* Fueling/defueling/de-ice aircraft as requested
* Provide shuttle service for passengers/crew as required
* Ground power servicing
* Assist passengers and/or crew with baggage/cargo as needed
* Assist with general cleaning and clearing of debris from ramp building and customer areas
* Routine daily quality control inspections and procedures of refueler vehicles and fuel farm
* Provide oil service for aircraft as requested
* Assist with wing-walking duties as required
* Reloading of fuel vehicles
* Receiving of fuel farm inventory
* Routine equipment maintenance and upkeep
* Required periodic quality control inspections
* All associated record keeping
* Interact with others in a professional and respectful manner
* Follow up with other company departments and employees
* Recommend process and communication improvements
* Regular and prompt attendance
* Work with accuracy, clarity, and an eye for detail
* Perform other duties as assigned

Qualifications

We offer an extensive training program to ensure our employees have the ability to maintain our safety standards and excel in their career.

* Must pass all conducted drug/alcohol screens, background and security checks and prove eligibility for employment in the United States
* High School Diploma; some college preferred
* Experience with aviation ground handling preferred
* Valid state drivers license
* Basic reading, writing, and arithmetic skills
* Ability to act under pressure and be adaptable to change on a constant basis
* Professional verbal/written communication skills
* Excellent listening and problem solving skills
* Ability to work as part of a team and independently

Physical Demands

* Requires operation of vehicles in excess of 50,000 pounds
* May require lifting/carrying/moving/pushing/pulling up to 200 pounds
* Ability to communicate with crew/tower using base radio and with customer service rep and line service manager via two way radio

Benefits

What's in it for you?

* Competitive Salary
* Team Sales Incentives
* Opportunity for Career Progression and Development
* Group Health/Dental/Vision/Life and Short-term Disability Insurance
* Flexible Spending Plan/Health Savings Account
* 401(k) with Company match
* Paid Time Off (PTO)

Working Conditions

Entails carrying out demanding tasks within a fast paced, physically challenging aviation environment. Position consists of working both indoors and outdoors, with exposure to nature's elements and daily exposure to aircraft engine noise, exhaust fumes and fuel vapors, and fuel to skin contact.

We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer

We maintain a drug-free workplace and perform pre-employment substance testing

**Essential Functions:**

As a valued member of the PrimeFlight team, you will be responsible for fueling aircraft. In this position you will:

+ Perform fueling at the airport in safe and efficient manner

+ Accurately track fuel transactions

+ Execute daily quality control checks on equipment

+ Maintain equipment in clean and functional condition

+ Use fuel trucks, hydrants carts and stationary carts to fuel aircraft

+ Ensure the correct loading and balancing of fuel

+ Defuel aircraft when directed

+ Deicing of aircrafts as required

+ Demonstrate regular, predictable attendance at airport location

+ Exceed PrimeFlight customer service and safety standards

+ Carry out other duties as assigned

**Competency:**

To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, Oral Communication

**Qualifications:**

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**General Qualifications:**

+ 18 years of age or older

+ Reliable transportation

+ Eligible to work in the United States

+ Valid state driver's license with clean motor vehicle record

**Education/Experience:**

N/A

**Language Ability:**

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.

**Reasoning Ability:**

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

**Computer Skills:**

Basic Understanding of Computer Applications and Data Entries.

**Certificates and Licenses:**

Valid state driver's license with clean motor vehicle record.

**Supervisory Responsibilities:**

This job has no supervisory responsibilities.

**Work Environment:**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.

Most work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

**Physical Demands:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Continuously stand and walk for 6-8 hours

+ Repeatedly lift 50 pounds or more:

+ Must be able to lift, push, pull, or carry heavy equipment

+ Must be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs

+ Use hands to finger, handle, or feel

+ Be able to hear and respond to the spoken voice and to audible alarms generated by the terminal environment

+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

PrimeFlight Aviation Services is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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