Airline flight attendant job description

Additional Locations: Dallas/Ft Worth, TX; Boston, MA; Charlotte, NC; Chicago, IL; Los Angeles, CA; Miami, FL; New York, NY; Philadelphia, PA; Phoenix, AZ; San Francisco, CA; Washington, DC
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
American Airlines serves the travel needs of our customers, both domestically and abroad as we care for people on life s journey. We are looking for individuals who are reliable, resilient, customer focused and professional who are prepared to help us run a safe, dependable, on time airline with superior customer service. Listening, taking initiative and making a difference, our Flight Attendants are champions for an elevated customer experience. They deliver the best service as ambassadors in the skies and are dedicated to caring for the thousands of people who choose to fly with us.
Why you'll love this job
You are applying for the Trainee Flight Attendant position at American Airlines.

All candidates must be willing to be based from any of our base locations including (BOS) Boston, MA; (CLT) Charlotte, NC; (ORD) Chicago, IL; (DFW) Dallas/Ft Worth, TX; (LAX) Los Angeles, CA; (MIA) Miami, FL; (JFK/LGA) New York, NY; (PHL) Philadelphia, PA; (PHX) Phoenix, AZ; (SFO) San Francisco, CA; (DCA) Washington, DC.

AMERICAN AIRLINES IS LOOKING FOR THE BEST!

We are looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers' journey something they will always remember.

Our flight attendants are proud of this rich tradition - pride that you can share when you embark on a career representing American Airlines as an onboard crew member. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive and passion to provide outstanding service. If you are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
What you'll do
Set a high standard and provide remarkable in-flight service Able to turn challenges into solutions or alternatives Think independently while still being part of a collaborative team Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft Work independently and as part of a team without supervision Ensure the safety and comfort of our customers Respond to a variety of emergency and non-emergency situations Follow applicable regulations and work rules Demonstrate excellent dependability, which is critical to running a successful airline
All you'll need for success
Physical Demands and Working Conditions:
Position requires some physical exertion such as pulling, pushing, reaching, bending, walking and light lifting Long periods of standing and speaking Airports ramp operations are noisy and can be hazardous without due caution Extensive travel, must be able to spend consecutive nights away from home and endure all climates Alternative work schedules including evenings and weekends Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation Excellent communication and interpersonal skills; provide friendly reception to all customers Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
Requirements:
High school diploma or GED equivalent required College education or two years' customer service experience preferred Must be able to make announcements, give emergency orders, and communicate in the English language Must be at least 20 years of age Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs Must possess the legal right to travel unrestricted to/from all states and countries that are served by American Airlines Travel documents must remain valid throughout all phases of training and employment Must have the legal right to work in the United States Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years.
Language/Communication Skills/Physical Abilities
To be eligible for a designated language speaker Flight Attendant position, you must:
Be fluent in the Greek language or another designated language Successfully complete a language proficiency screening at a superior rating
What does 'fluent' mean?
Speaks the language with proper syntax and grammar structures, including complex verb structures and tenses, and proper agreement of tenses such as noun/pronoun, adjective agreement, etc. Ability to comprehend up-to-date/new expressions and cultural nuances Ability to tailor a message appropriately to the context (social, situational, or emergency) Displays a broad range of vocabulary and appropriate references Can read the language at an appropriate pace
What you'll get

Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you ll have access to your health, dental, prescription and vision benefits to help you stay well. And that s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself that s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Benefits of being a designated language speaker Flight Attendant include:
Premium pay Opportunity to travel more often to destinations where your second language is spoken Must be able to read and speak Greek fluently
Feel Free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life s journey? Feel free to be yourself at American.
Additional Locations: Dallas/Ft Worth, TX; Boston, MA; Charlotte, NC; Chicago, IL; Los Angeles, CA; Miami, FL; New York, NY; Philadelphia, PA; Phoenix, AZ; San Francisco, CA; Washington, DC
Job Level:

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!

• Fly With A Winner: Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit : We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself : We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World : We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Qualifications

• High School Diploma or GED required, College degree preferred.
• At least two (2) years of experience in the Guest Service, Hospitality and/or Sales/Merchandising industry.
• Required to attend and successfully complete a 4-week Initial Flight Attendant training.
• Must be at least 21 years of age.
• Must be at least 5’0 (without shoes).
• Must be able to lift 50lbs from floor to above shoulder level, ability to reach aircraft overhead bins and storage areas.
• Must be able to comply with our no visible tattoo policy.
• Must be able to comply with our piercing policy. Flight Attendants are allowed two matching earrings in the earlobe only. No other visible piercings are allowed. Earlobe gauges and cuffs are not allowed.
• Must be able to fasten a four point jump seat harness without the use of extension devices.
• Must have a passport with at least six(6) months of validity that grants you the ability to travel in and out of the USA and to all cities/countries served by Spirit Airlines.
• Must be eligible to work in the United States without sponsorship.
• Must be dependable, energetic, outgoing, a team player, and demonstrate leadership and exceptional interpersonal skills.
• Ability to work flexible hours, days and holidays.
• Ability to work in close quarters with service animals as well as all snack items, including but not limited to peanuts.
• Ability to communicate effectively. Must be proficient in the English language; bilingual in Spanish is a plus.
• Must maintain a polished, professional and conservative appearance at all times.
• Driver’s license is preferred.
• Please be advised that you may be asked to complete a recorded video interview in order to be considered for this position. This recorded video interview is the final step of your application process and must be complete in order for your application to be considered.

Responsibilities

• Responsible for the safety and comfort of Guests aboard the aircraft while providing exemplary service.
• Provide Guests with briefings pre-flight, during flight, and after landing.
• Assist Guests by answering any inquiries they may have in addition to aiding Guests with their carry-on items, which may require overhead lifting.
• Market, sell, and provide snacks and beverages to Guests.
• Check emergency equipment and be aware of hazardous situations in the cabin.
• Demonstrate the use of emergency equipment as required.
• Provides leadership, direction, and assistance during an emergency situation, including aircraft evacuation, administering first aid to ill or incapacitated Guests, and during incidents such as turbulent flights and delayed flights.
• Maintain compliance with all Federal Aviation Regulations as well as Spirit’s policies and procedures.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g. emergencies change in workload, rush jobs, or technical developments).

Incentives

• Care Card: A preloaded care card with $1305 will be provided to all trainees for meals and expenses at the beginning of training. A daily limit of $75 is set on the card which cannot be exceeded.
• Graduation Bonus: As a reward for successfully graduating from the Flight Attendant Initial Training program, each trainee will receive a one-time bonus of $1,250.
• Tuition Reimbursement: $4,500 tuition reimbursement maximum per year.
• We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, tuition reimbursement, graduation bonus and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.

Click here to learn what it takes to be a Spirit Flight Attendant!

EEOC Statement

Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.