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Airline flight attendant skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical airline flight attendant skills. We ranked the top skills for airline flight attendants based on the percentage of resumes they appeared on. For example, 16.2% of airline flight attendant resumes contained passenger safety as a skill. Continue reading to find out what skills an airline flight attendant needs to be successful in the workplace.

10 airline flight attendant skills for your resume and career

1. Passenger Safety

Passenger safety means the state of a conveyance, where risks associated with travel activities either related to the operating or support functions of the vehicle are either controlled or reduced to an acceptable level. It incorporates the practice, theory, investigation, and categorization of safety failures, and the avoidance of failures through education, regulation, and training.

Here's how airline flight attendants use passenger safety:

Monitored passenger safety and airplane safety equipment.
Certified to facilitate evacuation of Airbus aircraft, identified potential threats to passenger safety, and responded quickly to medical emergencies.

2. Aircraft Cabin

Here's how airline flight attendants use aircraft cabin:

Maintained safe conditions in aircraft cabin, educated passengers on safety procedures, and assisted passengers in emergency situations.
Prepared aircraft cabin and customers for emergency landing.

3. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how airline flight attendants use faa:

Keep certifications up-to-date with FAA regulations.
Planned flights according to FAA 121 regulations, considering fuel, passenger safety and comfort, and operational goals and success.

4. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how airline flight attendants use cpr:

Certified in American Red Cross CPR & First Aid.
Completed CPR training and specialized emergency evacuation procedures such as risk landing in anticipation of any urgent or critical situations.

5. Emergency Situations

Here's how airline flight attendants use emergency situations:

Assisted passengers with safety equipment and procedures in emergency situations, as needed Serves food/beverages during flight.
Assist passengers and crew member during emergency situations.

6. Emergency Equipment

Here's how airline flight attendants use emergency equipment:

Ensured that first-aid kits and other emergency equipment are aboard and in working order.
Instructed passengers in the use of emergency equipment.

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7. Safety Regulations

Here's how airline flight attendants use safety regulations:

Directed safety regulations and guest services aboard aircraft.
Ensured that security and safety regulations are followed and try to make flights comfortable and enjoyable for passengers.

8. Safety Equipment

Here's how airline flight attendants use safety equipment:

Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
Operated mechanical and safety equipment.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how airline flight attendants use customer service:

Provided a safe travel environment and quality customer service.
Mentored over 30 new flight attendants, providing training in customer service, safety techniques, and health and sanitary standards6.

10. Meal Service

A Meal Service is a service provided by a company or an organization in which food is provided to a group of people. Homeless shelters provide a meal service, for example, but so do many education facilities, like high schools. Some companies provide their employees with meal service, though unlike for some of the other kinds of meal service, employees must pay for this food out of their own pocket.

Here's how airline flight attendants use meal service:

Managed meal service for economy class and business class.
Prepare meal service for first class passengers, and beverage service for coach passengers.

What skills help Airline Flight Attendants find jobs?

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List of airline flight attendant skills to add to your resume

The most important skills for an airline flight attendant resume and required skills for an airline flight attendant to have include:

Passenger Safety
Aircraft Cabin
FAA
CPR

Emergency Situations
Emergency Equipment
Safety Regulations
Safety Equipment

Customer Service
Meal Service

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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