How To Become An Airline Reservation Agent: What It Is and Career Path

What is an airline reservation agent and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being an airline reservation agent. For example, did you know that they make an average of $16.23 an hour? That's $33,757 a year! Between 2018 and 2028, the career is expected to grow 0% and produce -5,200 job opportunities across the U.S.

ScoreAirline Reservation AgentUS Average

Salary

2.6

Avg. Salary $33,757

Avg. Salary $59,228

Diversity

7.8

Race

American Indian and Alaska Native 1.09%

Asian 8.64%

Black or African American 6.75%

Hispanic or Latino 25.60%

Unknown 5.77%

White 52.14%

Gender

female 71.21%

male 28.79%

Age - 45

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 45

Stress level

8.4

Stress level is high

7.1 - high

Complexity level

4.8

Complexity level is intermediate

7 - challenging

Work life balance

7.3

Work life balance is good

6.4 - fair

Key steps to become an airline reservation agent

Explore airline reservation agent education requirements

Most common airline reservation agent degrees

Bachelor's

43.5 %

Associate

21.7 %

High School Diploma

15.9 %

Start to develop specific airline reservation agent skills

Skills	Percentages
Reservations	58.22%
Booking	11.23%
Airline Reservations	10.10%
Quality Customer Service	6.89%
Inbound Calls	4.95%

Complete relevant airline reservation agent training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New airline reservation agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an airline reservation agent based on U.S. Bureau of Labor Statistics data and data from real airline reservation agent resumes.

Research airline reservation agent duties and responsibilities

Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
Develop and modify reservations with Amadeus computerize reservations system.
Assist global travelers with making reservations for travel on premier international airline.
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.

Prepare your airline reservation agent resume

When your background is strong enough, you can start writing your airline reservation agent resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an airline reservation agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable airline reservation agent resume templates

Build a professional airline reservation agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your airline reservation agent resume.