Airline reservation agent vs reservation clerk

Differences between airline reservation agent and reservation clerk duties and responsibilities

Airline reservation agent example responsibilities.

• Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
• Develop and modify reservations with Amadeus computerize reservations system.
• Assist global travelers with making reservations for travel on premier international airline.
• Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
• Ensure customer understand greyhound bus travel policy and procedures.

Reservation clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Accommodate individual/group/ VIP's booking as per the arrival list and departure.
• Schedule all meeting event space and conference room usages for VIP and groups.
• Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
• Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
• Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
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