FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become An Airline Ticket Agent

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As An Airline Ticket Agent

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Deal with People

  • Unpleasant/Angry People

  • Make Decisions

  • Repetitive

  • Stressful

  • $73,000

    Average Salary

What Does An Airline Ticket Agent Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

Show More

Show Less

How To Become An Airline Ticket Agent

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

Show More

Show Less

Do you work as an Airline Ticket Agent?

Send To A Friend

Airline Ticket Agent Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Do you work as an Airline Ticket Agent?

Help others decide if this is a good career for them

Do you work as an Airline Ticket Agent?

How Would You Rate The Salary Of an Airline Ticket Agent?

Have you worked as an Airline Ticket Agent? Help other job seekers by rating your experience as an Airline Ticket Agent.

Top Skills for An Airline Ticket Agent

  1. Airline Tickets
  2. Customer Service
  3. Passenger Ticket
You can check out examples of real life uses of top skills on resumes here:
  • Performed airline ticketing using a Kiosk System; for passengers needing airline tickets and boarding passes.
  • Managed customer service issues including negotiations, conflict resolution and client safety in order to build satisfaction and encourage repeat customers.
  • Examine passenger ticket or pass to direct passenger to specified area for loading.
  • Supported passengers requiring special assistance, sold travel insurance, announced arrival and departure information, using public-address system.
  • Check passenger baggage and place bag tags on them at the ticket counter for appropriate destination.

Airline Ticket Agent Demographics

Gender

Female

61.2%

Male

23.0%

Unknown

15.8%
Ethnicity

White

53.8%

Hispanic or Latino

21.2%

Black or African American

10.8%

Asian

8.9%

Unknown

5.2%
Show More
Foreign Languages Spoken

Spanish

25.0%

French

16.7%

Arabic

8.3%

Portuguese

5.6%

Persian

5.6%

Bulgarian

2.8%

Chinese

2.8%

Macedonian

2.8%

Romanian

2.8%

Hebrew

2.8%

Serbian

2.8%

Japanese

2.8%

Greek

2.8%

Dari

2.8%

Tagalog

2.8%

Mandarin

2.8%

Thai

2.8%

Croatian

2.8%

Italian

2.8%
Show More

Airline Ticket Agent Education

Schools

American Institute

7.1%

Santa Ana College

7.1%

University of Phoenix

7.1%

Davenport University

7.1%

Henry Ford College

7.1%

George Mason University

7.1%

El Camino College

7.1%

Kingsborough Community College of the City University of New York

7.1%

Central Washington University

3.6%

Martin Luther College

3.6%

San Diego State University

3.6%

Northern Virginia Community College

3.6%

San Antonio College

3.6%

University of California - Merced

3.6%

Southern Maine Community College

3.6%

University of California - Los Angeles

3.6%

University of North Carolina at Greensboro

3.6%

Walla Walla Community College

3.6%

Florence-Darlington Technical College

3.6%

The Academy of Healing Arts

3.6%
Show More
Majors

Business

14.6%

Hospitality Management

9.8%

Computer Science

8.5%

Marketing

6.1%

Health Care Administration

6.1%

Criminal Justice

6.1%

Accounting

6.1%

General Studies

4.9%

Education

4.9%

Psychology

3.7%

Medical Technician

3.7%

Management

3.7%

Teaching English As A Second Language

3.7%

Graphic Design

3.7%

Specialized Sales And Merchandising

2.4%

Management Information Systems

2.4%

Mathematics

2.4%

Medical Assisting Services

2.4%

Nursing

2.4%

Aviation

2.4%
Show More
Degrees

Other

39.2%

Bachelors

29.2%

Associate

17.5%

Certificate

5.8%

Diploma

5.0%

Masters

2.5%

Doctorate

0.8%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

What is it like to work as an Airline Ticket Agent

5.0

To sell the ticket for my community

September 24, 2019 on Zippia

What was your job title?

Airline Ticket Agent.. Show More

What do you like the most about working as Airline Ticket Agent?

So I always can fine the best ticket for the best trips in all time... Show More

What do you NOT like?

Have to answer to the passenger, mostly they like to ask and to tickle the air.. Show More

How Would You Rate Working As an Airline Ticket Agent?

Are you working as an Airline Ticket Agent? Help us rate Airline Ticket Agent as a Career.

Top Airline Ticket Agent Employers

Jobs From Top Airline Ticket Agent Employers

Related to your recently viewed content