Airline Ticket Agent Overview
Working as an Airline Ticket Agent
There is more than meets the eye when it comes to being an airline ticket agent. For example, did you know that they make an average of $12.16 an hour? That's $25,283 a year!
Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.
What Does an Airline Ticket Agent Do
There are certain skills that many airline ticket agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, organizational skills and integrity.
When it comes to the most important skills required to be an airline ticket agent, we found that a lot of resumes listed 17.7% of airline ticket agents included airline tickets, while 17.7% of resumes included passenger service, and 12.4% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the airline ticket agent job title. But what industry to start with? Most airline ticket agents actually find jobs in the transportation and hospitality industries.
How To Become an Airline Ticket Agent
If you're interested in becoming an airline ticket agent, one of the first things to consider is how much education you need. We've determined that 28.4% of airline ticket agents have a bachelor's degree. In terms of higher education levels, we found that 3.7% of airline ticket agents have master's degrees. Even though some airline ticket agents have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an airline ticket agent. When we researched the most common majors for an airline ticket agent, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on airline ticket agent resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become an airline ticket agent. In fact, many airline ticket agent jobs require experience in a role such as customer service representative. Meanwhile, many airline ticket agents also have previous career experience in roles such as cashier or travel agent.
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Airline Ticket Agent Jobs
Airline Ticket Agent Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of front desk agent you might progress to a role such as sales coordinator eventually. Later on in your career, you could end up with the title office manager.
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Entry Level Jobs For Becoming An Airline Ticket Agent
Top Skills For an Airline Ticket Agent
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.7% of airline ticket agents listed airline tickets on their resume, but soft skills such as interpersonal skills and organizational skills are important as well.
- Customer Service, 38.0%
- Safety Procedures, 17.8%
- Airline Tickets, 16.2%
- Ticket Sales, 5.9%
- Public Address Systems, 4.4%
- Other Skills, 17.7% See All Airline Ticket Agent Skills
How Do Airline Ticket Agent Rate Their Jobs?
5.0
5.0
To sell the ticket for my community • September 2019