Airline ticket agent vs reservation clerk

The differences between airline ticket agents and reservation clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an airline ticket agent has an average salary of $31,009, which is higher than the $27,143 average annual salary of a reservation clerk.

The top three skills for an airline ticket agent include reservations, customer service and safety procedures. The most important skills for a reservation clerk are reservations, customer service, and reservation system.

Airline ticket agent vs reservation clerk overview

	Airline Ticket Agent	Reservation Clerk
Yearly salary	$31,009	$27,143
Hourly rate	$14.91	$13.05
Growth rate	-	-
Number of jobs	26,742	69,218
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 37%
Average age	45	45
Years of experience	-	-

Airline ticket agent vs reservation clerk salary

Airline ticket agents and reservation clerks have different pay scales, as shown below.

	Airline Ticket Agent	Reservation Clerk
Average salary	$31,009	$27,143
Salary range	Between $26,000 And $36,000	Between $20,000 And $35,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between airline ticket agent and reservation clerk education

There are a few differences between an airline ticket agent and a reservation clerk in terms of educational background:

	Airline Ticket Agent	Reservation Clerk
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Airline ticket agent vs reservation clerk demographics

Here are the differences between airline ticket agents' and reservation clerks' demographics:

	Airline Ticket Agent	Reservation Clerk
Average age	45	45
Gender ratio	Male, 29.2% Female, 70.8%	Male, 18.6% Female, 81.4%
Race ratio	Black or African American, 8.3% Unknown, 6.3% Hispanic or Latino, 25.5% Asian, 9.2% White, 49.5% American Indian and Alaska Native, 1.2%	Black or African American, 8.0% Unknown, 6.0% Hispanic or Latino, 22.2% Asian, 7.4% White, 55.3% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between airline ticket agent and reservation clerk duties and responsibilities

Airline ticket agent example responsibilities.

Receive inbound customer calls regarding flight information, booking and taking payment for flights.
Organize groups of travelers and employees with reservations, group travel, ticketing, and baggage service.
Assist unknown shippers in booking live animals domestically and internationally.
Assist handicapped, elderly and unaccompany minor passengers in boarding and deplaning aircraft.
Accompany and assist sensitive passengers throughout their stay at JFK.

Reservation clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Accommodate individual/group/ VIP's booking as per the arrival list and departure.
Schedule all meeting event space and conference room usages for VIP and groups.
Maintain computerized inventories of available passenger suites and provide information regarding reservations and available suites.
Establish reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.

Airline ticket agent vs reservation clerk skills

Common airline ticket agent skills

Reservations, 36%
Customer Service, 26%
Safety Procedures, 12%
Airline Tickets, 10%
Ticket Sales, 4%
Conveyance, 3%

Common reservation clerk skills

Reservations, 52%
Customer Service, 5%
Reservation System, 4%
Front Desk, 3%
Sales Techniques, 3%
Data Entry, 3%

Airline Ticket Agent vs. similar jobs

Airline Ticket Agent related careers

Airline Ticket Agent related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Airline Ticket Agent
Airline Ticket Agent vs Reservation Clerk

Updated January 8, 2025

Browse office and administrative jobs