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Airport manager vs terminal manager

The differences between airport managers and terminal managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an airport manager and a terminal manager. Additionally, a terminal manager has an average salary of $74,237, which is higher than the $42,405 average annual salary of an airport manager.

The top three skills for an airport manager include customer complaints, business demands and human resources. The most important skills for a terminal manager are customer service, DOT, and OSHA.

Airport manager vs terminal manager overview

Airport ManagerTerminal Manager
Yearly salary$42,405$74,237
Hourly rate$20.39$35.69
Growth rate6%6%
Number of jobs5,66416,792
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 58%
Average age4545
Years of experience44

What does an airport manager do?

An airport manager oversees all of an airport's activities. They are responsible for managing flights, communicating with all pilots on takeoff and landing, coordinating airport employees, and ensuring passengers' comfort. They resolve organizational issues and ensure that aviation safety policies are followed. Airports function as the door to a country, so they should be presentable, hospitable, and comfortable.

What does a terminal manager do?

Terminal managers are professionals who are responsible for managing workers and direct dispatching activities of logistics vehicles. These managers are required to develop relationships with corporate and operational departments so that they can ensure the company logistics standards are met. They must resolve customer service complaints by implementing satisfactory solutions to retain customers. Terminal drivers must train new drivers so that they can be licensed, tested, and certified according to federal and state laws. They are also required to maintain a clean and safe working condition of their facility and equipment.

Airport manager vs terminal manager salary

Airport managers and terminal managers have different pay scales, as shown below.

Airport ManagerTerminal Manager
Average salary$42,405$74,237
Salary rangeBetween $28,000 And $62,000Between $55,000 And $99,000
Highest paying City-San Leandro, CA
Highest paying state-Virginia
Best paying company-Hub Group
Best paying industry-Energy

Differences between airport manager and terminal manager education

There are a few differences between an airport manager and a terminal manager in terms of educational background:

Airport ManagerTerminal Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeSUNY FarmingdaleStanford University

Airport manager vs terminal manager demographics

Here are the differences between airport managers' and terminal managers' demographics:

Airport ManagerTerminal Manager
Average age4545
Gender ratioMale, 75.1% Female, 24.9%Male, 87.4% Female, 12.6%
Race ratioBlack or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 18.7% Asian, 6.1% White, 59.1% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 18.3% Asian, 6.1% White, 59.7% American Indian and Alaska Native, 0.4%
LGBT Percentage5%5%

Differences between airport manager and terminal manager duties and responsibilities

Airport manager example responsibilities.

  • Manage RFP activity for car rental and taxicab service concessions.
  • Manage and facilitate passenger check-in processes, luggage handling, and deplaning and boarding processes for timely departures.
  • Manage requests of VIP customers, travel groups, special needs individuals and formulate solutions for improve handling to head office.
  • Construct domestic and international reservations, perform ticket transactions, facilitate passenger check-in and manage departure and arrival gates.
  • Increase revenues by initiating business development projects to bring in new FBO capital.
  • Close FBO for next day operating accordance.
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Terminal manager example responsibilities.

  • Manage all CDL drivers files, medical re-certifications, and random drug and alcohol testing.
  • Utilize company trucks and outside carriers to achieve proper and JIT deliveries of order goods.
  • Provide route profitability analysis as directed, manage transportation GPS process.
  • Manage all truckload and LTL warehouse operations including consolidation and distribution for several customers.
  • Coordinate logistics process, freight movement, and contractor activities managing inbound/outbound freight, customer service and administration.
  • Manage inventory of inbound ocean containers, coordinate and schedule TL operations, supervise yard hostlers and manage outbound trailer traffic.
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Airport manager vs terminal manager skills

Common airport manager skills
  • Customer Complaints, 15%
  • Business Demands, 15%
  • Human Resources, 14%
  • Revenue Projections, 12%
  • Customer Service, 11%
  • TSA, 6%
Common terminal manager skills
  • Customer Service, 15%
  • DOT, 13%
  • OSHA, 5%
  • Payroll, 4%
  • Facility Maintenance, 4%
  • Customer Satisfaction, 4%

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